Page 3 of 3 · complaints 101–136 of 136

1997 Buick Regal complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Power Train › Automatic Transmission
Filed Nov 20, 2000NC

TRANMISSION WAS REPLACED WHILE CAR UNDER WARRANTY W/REMANUFACTURED TRANSMISSION WHICH IS NOW NEEDING TO BE REPLACED...DEALERSHIP DID NOT ADVISE IT WAS BEING REPLACED W/REMANUFAC. PART. CONTACTED BUICK ONLY TO BE ADVISED CAR WAS NOT UNDER WARRANTY AND THEY COULD NOT HELP. STEERING/RACK & PENION: STEERING LOCKS, POPS, ETC WHEN DRIVING ...I DON'T HAVE MUCH INFO ON THIS RIGHT NOW AS WE ARE HAVING CHECKED BY MECHANIC NOW. HAVE BEEN ADVISED THAT THIS APPEARS TO BE THE PROBLEM. WE HAVE HAD NUMEROUS OTHER "NON LIFE THREATENING" PROBLEMS W/THIS CAR AND ARE VERY DISHEARTENED AS THE CAR IS ONLY 3 1/2 YEARS OLD.*AK

Tires
Filed Oct 28, 2000LA

WHOOPING SOUND TIRE BLOWOUT/ SAW TREAD IN REARVIEW MIRROR AS I WAS TRYING TO GET TO THE SIDE OF THE INTERSTATE, I HAD MY TWO CHILDREN WITH ME AT THE TIME.*AK (TIRESIZE: 215/70R15)( DOT NUMBER: TIRE SIZE: 215/70R15 )

Service Brakes, Air › Antilock › Wheel Speed Sensor
Filed Sep 6, 2000OH

DEALER REPLACED ENTIRE FAILED HUB ASSEMBLY, CONSUMER STARTED EXPERIENCING LURCHING PROBLEMS WITH BRAKES AGAIN, TOOK TO ANOTHER DEALER WHO SAID THE RIGHT FRONT WHEEL HUB ASSEMBLY HAD BEEN REPLACED BUT THE RIGHT REAR WHEEL SENSOR WAS NOT OPERATING PROPERLY, FAULTY PART WAS REPLACED AGAIN. *SLC

Power Train › Automatic Transmission
Filed Aug 22, 2000VA

NO SUMMARY

Tires
Filed Aug 21, 2000FL

CONSUMER HAS TAKEN VEHICLE IN FOR SERVICE MORE THAN 15 TIMES FOR VIBRATION ISSUES, ATTEMPTS TO CURE THE PROBLEM HAVE INCLUDED SWAPPING THE CAR'S AXLES AND MULTIPLE INDIVIDUAL TIRE REPLACEMENTS AND THE INSTALLATION OF 3 COMPLETE SETS OF 4 TIRES, AT ALL TIMES THE TIRES WERE FIRESTONE BRAND. NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 19, 2000MD

BRAKES FAILED WHILE DRIVING IN TRAFFIC DUE TO A MELTDOWN. MECHANIC SAID THAT BRAKE LIE MELTED DUE TO ENGINE HEAT. NO WARNING. *AK *ML

Exterior Lighting › Turn Signal › Switch
Filed May 16, 2000MI

TURN SIGNAL SWITCH IS DEFECTIVE. THIS IS A $600+ REPAIR PER THE DEALER. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 20, 2000CA

AT LOW SPEEDS (UNDER BRAKING CONDITIONS), BRAKES MAKE LOUD GRINDING NOISE AND COMPLETELY FAIL TO STOP THE CAR. ABS LIGHT, LOW TRACKING LIGHT AND ENGINE CHECK LIGHT CAME ON/OFF. WE HAVE HAD 14 INSTANCES WHERE THE BRAKES HAVE COMPLETELY FAILED. APPROXIMATELY 5 SECONDS AFTER INITIAL FAILURE, THE BRAKES COME BACK. WE HAVE TAKEN THE CAR TO THE DEALERSHIP 8 TIMES SO FAR, AND THEY HAVE NOT BEEN ABLE TO CORRECT PROBLEM. WE HAVE CALLED THE MANUFACTURER TO REPORT THE PROBLEM (CASE#990045360). VARIOUS BRAKE WARNING LIGHTS CONTINUE TO ILLUMINATE, EVEN WHEN THE CAR IS NOT MOVING AND WE ARE NOT APPLYING THE BRAKES. *AK

Engine and Engine Cooling › Cooling System
Filed Nov 22, 1999NJ

WATER PUMP WENT, CAUSING ANNTI-FREEZE TO LEAK. DEALER HAS REPALCED THE WATER PUMP. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Sep 8, 1999CA

OIL SENDING UNIT.

Structure › Body › Door
Filed Sep 8, 1999CA

WATER LEAK ON LEFT REAR DOOR.

Electrical System › Ignition › Module
Filed Jul 16, 1999VA

WHILE DRIVING VEHICLE STALLED UNEXPECTEDLY AND LOST ALL POWER WHICH COULD HAVE RESULTED IN A CRASH. DEALER REPLACED POWER CONTROL MODUL/ CRANK SENSOR, ETC. PROBLEM STILL EXISTS. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Steering › Rack and Pinion
Filed Jul 5, 1999TX

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Suspension › Rear
Filed May 10, 1999OH

LOW SPEED THUMPING NOISE FROM REAR SUSPENSION. CAR RETURNED TO DEALER, CONSUMER REFUSED TO ACCEPT VEHICLE AFTER MULTIPLE REPAIR ATTEMPTS OVER THE NEXT 30 DAYS, CONSUMER ULTIMATELY DEMANDED AND RECIEVED REPLACEMENT AUTO. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 3, 1999PA

EXCESSIVE OIL CONSUMPTION, NEEDS TO ADD A QUART OF OIL AFER 2000 MILES. THIS IS NOT ACCEPTABLE. THIS IS AN ADDED EXPENSE AND WILL NOT GET BETTER. WE ALSO HAVE A 1998 GMC JIMMY TWO OIL CHANGES NEVER HAD TO ADD OIL. THE BUICK DEALER CLAIMS THAT THIS NORMAL, I DISAGREE, THIS IS THE 90'S POLLUTION IS A CONSIDERATION PLUS THE ADDITIONAL OPERATIONAL COST. I ALSO HAVE A LONG RENTAL RECORD WITH NATIONAL ,AND ALWAYS RENT BUICK REGALS, NOT FOR DAYS, BUT WEEKS AND DRIVE 2000-3000 MILES PER RENTAL. COULD YOU RESPOND. THANKS. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 1, 1999CA

FUEL PUMP FAILED. MJS

Exterior Lighting › Brake Lights › Switch
Filed Feb 1, 1999CA

STOP LIGHT FAILED. YH

Seat Belts › Front › Retractor
Filed Feb 1, 1999CA

RIGHT SIDE SEAT BELT TIGHTENS ON DRIVING. YH

Exterior Lighting › Turn Signal › Switch
Filed Feb 1, 1999CA

TURN SIGNAL SWITCH MALFUNCTION. YH

Steering › Hydraulic Power Assist › Pump
Filed Feb 1, 1999CA

POWER STEERING PUMP FAILED. YH

Unknown or Other
Filed Feb 1, 1999CA

CUP HOLDER FAILED. *YC

Visibility › Rearview Mirrors/Devices
Filed Feb 1, 1999CA

THE SIDE MIRRORS BOTH LEFT AND RIGHT SIDES SHOULD BE DESIGNED 1/2 INCH LOWER THAN THE PRESENT POSITION FOR BETTER VIEWING. YH

Electrical System › Horn
Filed Jan 12, 1999OH

CONSUMER EXPERIENCING ONGOING PROBLEM WITH HORN; WHENEVER CONSUMER TRIES TO ACTIVATE THE HORN ON STEERING WHEEL HE HAS A PROBLEM PUSHING THE HORN TO OPERATE. DEALER NOTIFIED AND REPLACED THE HORN, BUT PROBLEM STILL OCCURS. *AK

Steering › Hydraulic Power Assist › Pump
Filed Jan 7, 1999GA

I WAS ASSIGNED THIS BUICK REGAL WITH 33,000 MILES ON THE ODOMETER. THE VEHICLE HAS ALWAYS HAD A CHATTER WHILE TURNING CORNERS. I WAS INFORMED BY THE SERVICE ADVISOR AT KELLEY BUICK THAT THE POWER STEERING PUMP DID NOT MEET SPECS. OUR COMPANY HAS ANOTHER IDENTICAL REGAL THAT SUFFERED A CATASTROPHIC FAILURE OF THE POWER STEERING PUMP AT 25,000 MILES. IS THIS A COMMON PROBLEM FOR THESE CARS? *AK

Exterior Lighting › Headlights
Filed Dec 7, 1998NY

RIGHT HEADLIGHT HAS CONSUMED MOISTURE THAT COULD INADVERTENTLY CAUSE THE BULB TO BLOW OUT OR A SHORT CIRCUIT. WATER INSIDE LENS LESSENS THE BRIGHTNESS OF THE HEADLIGHT. GM SAYS THAT ALL THEIR LIGHTS LEAK, BUT THAT THEY WILL DRY UP FROM THE HEAT INSIDE. *AK *ML

Seat Belts › Rear/Other
Filed Oct 9, 1998PA

THE DRIVER'S AND PASSENGER'S SIDES REAR SEAT BELTS LOCK UP, BELTS GET VERY TIGHT, PREVENTING THE OCCUPANTS IN THE SEAT TO MOVE. CONSUMER HAS CONTACTED THE DEALER, DEALER STATES NORMAL OPERATIONS DUE TO THE DESIGN OF THE SEAT BELT. PLEASE PROVIDE ANY FURTHER DETAILS.

Visibility › Windshield
Filed Sep 2, 1998IL

WHEN DRIVING THE VEHICLE AND THE SUN IS SHINING THERE'S IS A RELECTION THAT COMES OFF THE DASHBOARD, MAKING IT HARD TO SEE OUT OF THE WINDSHIELD. IN ADDITION, WHEN OPERATING WINDSHIELD WIPERS DURING RAIN, THE PASSENGER'S SIDE WIPER STOPS AND DROPS ACCUMULATED WATER IN DRIVER'S VISION. WHEN STOPPED AND WIPERS ARE ON HIGH, THE CAR ROCKS AS IF IN A WIND STORM. *AK

Visibility › Windshield Wiper/Washer
Filed Apr 23, 1998IL

0WIPER BLADE ASSEMBLY GEAR STRIPS OUT.

Air Bags
Filed Mar 5, 1998OK

PASSENGER SIDE AIR BAG STICKS UP ON LEFT SIDE. OIL PAN SEAL LEAKS.

Steering › Steering Wheel/Handle Bar
Filed Feb 20, 1998NY

STEERING WHEEL WOBBLES.

Visibility › Windshield Wiper/Washer
Filed Jan 21, 1998IL

WINDSHIELD WIPERS ON PASSENGER SIDE OF VEHICLE FAILED WHILE DRIVING IN A SNOW STORM.

Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Jan 21, 1998OR

LOOSE TORSION NUT ON THE POWER STEERING HOSE CAUSED THE POWER STEERING FLUID TO LEAK OUT COMPLETELY.

Steering › Steering Wheel/Handle Bar
Filed Jan 16, 1998NY

STEERING WHEEL SHAKES ON LEFT HAND TURNS.

Visibility › Glass, Side/Rear
Filed Sep 2, 1997IL

RUBBER MOLDING ON BOTTOM OF ALL FOUR WINDOWS FAILED.

Power Train › Automatic Transmission
Filed Jun 23, 1997OH

WHILE VEHICLE WAS ON A MEDIUM INCLINE , IGNITION ON AND THE SHIFT INDICATOR IN THE DRIVE POSITION, DRIVER TOOK FOOT OFF BRAKE PEDAL AND VEHICLE DRIFTED BACKWARDS DOWN INCLINE UNTIL DRIVER APPLIED THE BRAKES AGAIN. ALSO, WHEN DRIVER IS GOING FORWARD ON ANINCLINE WITH TRANSMISSION IS IN REVERSE, VEHICLE ROLLS FORWARD. WHEN TAKING VEHICLE TO DEALER, HE STATED THAT IT WAS JUST A CHARACTERISTIC OF VEHICLE. *AK

Air Bags › Frontal
Filed Jun 5, 1997CA

THE PASSENGER'S SIDE AIR BAG COVER ON THE LEFT HAND SIDE HAS CAME LOOSE ABOUT A 1/2 INCH FROM DASH. CAUSE UNKNOWN. PLEASE PROVIDE DETAILS. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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