IN MAY OF 2012 THE DASHBOARD COVERING BEGAN TO START BUCKLING UP IN AN AREA FROM THE CENTER OF THE DRIVER SIDE TO THE CENTER OF THE WINDSHIELD. THIS HAS GOTTEN NOTICEABLY WORSE AS TIME HAS GONE ON. THE OBVIOUS CAUSE OF THE PROBLEM IS THAT THERE IS A MANUFACTURE DEFECT IN THE WAY THIS COVERING WAS CONSTRUCTED AND ATTACHED TO THE DASH. THE CONTINUAL RAISING OF THE DASH COVER POSES A REDUCED VISIBILITY ISSUE WITH THE DRIVER WHEN OPERATING THE VEHICLE. RESEARCH I HAVE DONE INDICATES THIS IS NOT A PROBLEM UNIQUE TO MY PERSONAL VEHICLE BUT RATHER A WELL DOCUMENTED DEFECT AFFECTING MANY VEHICLES SUCH AS MINE. THERE HAS ALSO BEEN CONCERNS RAISED THAT THIS ISSUE COULD CAUSE THE PREMATURE ACTIVATION OF THE PASSENGER SIDE AIR BAGS. BECAUSE OF THE SAFETY CONCERNS WITH THIS DEFECT AND BECAUSE SO MANY VEHICLES HAVE EXPERIENCED THE SAME ISSUE, THIS IS A PROBLEM THAT I BELIEVE NEEDS TO BE ADDRESSED WITH THE MANUFACTURER. *TR
2004 Buick Lesabre complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
WHILE DRIVING APPROXIMATELY 45 MPH, SPEEDOMETER WOULD INCREASE TO AS HIGH AS 90 MPH WITH NO INCREASE FROM DRIVER. THIS HAS BEEN REPEATED SEVERAL TIMES OVER LAST YEAR OF OPERATION. ALSO GAS GAUGE INFO HAS MAXED OR BOTTOMED OUT. I CAN FIX THIS PROBLEM BY REMOVING AND REINSTALLING THE INSTRUMENT PANEL FUSE UNDER THE BACK SEAT. WHEN THIS IS DONE YOU CAN HEAR SOMETHING UNDER THE INSTRUMENT PANEL RESET. DEPENDING ON THE LOCAL TEMPERATURE I MIGHT BE ABLE TO GO UP TO 3 MONTHS BEFORE HAVING TO REPEAT THIS SEQUENCE. NOW THE A/C IS PUTTING OUT COOL AIR ON THE PASSENGER SIDE VENTS ONLY. *TR
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE THE ENTIRE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A AN INDEPENDENT MECHANIC WHO STATED THAT THE STEPPER MOTORS NEEDED TO BE REPLACED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 87,300.
TL* THE CONTACT OWNS A 2004 BUICK LASABRE. THE CONTACT STATED THAT THE FUEL GAUGE WOULD NOT REGISTER FTHE CORRECT AMOOUNTS OF FUEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE TURNING OR WHEN A ROAD BUMP WAS DRIVEN OVER. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE A DIAGNOSTIC WAS PERFORMED. THE DEALER ADVISED THAT THE ANTI-THEFT SYSTEM WAS CAUSING THE FAILURE. THE DEALER REPLACED THE ANTI-THEFT MODULE AND THE KEY WAS REPROGRAMMED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,744 AND THE APPROXIMATE CURRENT MILEAGE WAS 25,000.
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT THE INSTRUMENT PANEL MALFUNCTIONED, WHICH PREVENTED HER FROM SEEING ANY OF THE GAUGES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000. THE CURRENT MILEAGE WAS 150,000. *TR
I PURCHASED MY 2004 LESABRE IN 2005. APPROXIMATELY 3 YEARS AGO, THE SPEEDOMETER WOULD REGISTER 120 WHEN I WAS MOVING OR WHEN THE CAR WAS STOPPED OR PARKED. I SPOKE TO MY MECHANIC AND HE TOLD ME THAT IT WAS AN EXPENSIVE REPAIR. I AM A VERY CONSERVATIVE DRIVER BUT AM VERY CONCERNED ABOUT THE SPEEDOMETER AND THE GAS GAUGE NOT FUNCTIONING. I HAVE A DEBILITATING DISEASE AND CANNOT EVEN PUMP MY OWN GAS. WHAT WOULD HAPPEN IF I HAD TO TRY AND WALK TO A GAS STATION. I DO NOT UNDERSTAND WHY THIS IS NOT A RECALL!! HOW MANY COMPLAINTS DOES IT TAKE?? I LOVE MY CAR BUT MAY HAVE TO SPEND A LOT OF MONEY TO FIX A PROBLEM THAT IS GM'S RESPONSIBILITY. I AM SHOCKED AT THE AMOUNT OF COMPLAINTS ABOUT THIS VERY PROBLEM. I AM ALSO SURE THAT THERE ARE MANY MORE NOT REPORTED. PLEASE DO SOMETHING!! *TR
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEEDOMETER AND FUEL GAUGE DISPLAYED INACCURATE READINGS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,500.
DASH BOARD PAD POPPED UP ABOVE THE GAGE PANEL APPROX. 14" WAS REPORTED TO BUICK SERVICE CENTER AND WAS TOLD NO WARRANTY. THIS VEHICLE IS GARAGE KEPT EXCEPT WHEN IN TRANSIT. I HAVE OWNED QUITE A NUMBER OF GENERAL MOTORS VEHICLES AND NEVER WITNESSED THIS PROBLEM. I AM 73 YEARS OF AGE. MY OTHER CAR IS A TOYOTA IN 2015 I WILL BUY MY THIRD PRIUS. MY BROTHERS ARE ALL TOYOTA OWNERS. NEVER ANOTHER AMERICAN CAR. *TR
WHILE DRIVING MY RECENTLY PURCHASED 2004 BUICK LESABRE LIMITED AT 60 MPH, MY SPEEDOMETER SUDDENLY WENT TO 95 MPH AND TACHOMETER WENT TO 1500 AND WILL NOT MOVE.. EVEN WHEN VEHICLE IS TURNED OFF THE SPEEDOMETER AND TACHOMETER STAYS AT 95 MPH AND 1500 RPM RESPECTIVELY. DID A LITTLE RESEARCH AND DISCOVERED A MAJOR PROBLEM WITH CLUSTERS AND STEPPER MOTORS. MY CAR HAS LESS THAN 80K MILES, BUT I HAVE READ WHERE THIS PROBLEM HAS OCCURED AT AS LITTLE AS 20K MILES. COMPLETELY UNFAIR THAT GM MAKES YOU RELY ON HEADS UP DISPLAY FOR A SPEED.. VERY UNSAFE I FEEL BECAUSE THIS DRAWS YOUR EYES FROM ROAD CONSTANTLY. *JS
MY SPEEDOMETER OR RPM OR FUEL GAUGES DO NOT WORK THIS IS NOT SAFE FOR ME AND MY FAMILY WHAT CAN WE DO TO FIX THIS? *TR
SAFETY CONCERNS ABOUT MY MOTHER. DASHBOARD COVER STARTED LIFTING AND PULLING OUT FROM UNDER WINDSHIELD COWLING ABOUT JUNE 2009 AND IS TRAVELING ACROSS TO THE PASSENGER SIDE WHERE THERE IS AN AIRBAG. I AM NOW CONCERNED THAT THE LIFTING AND CREASING IN FRONT OF THE DRIVER IS A SAFETY DISTRACTION AND THAT IF IT CONTINUES TO THE PASSENGER AIRBAG THAT AIRBAG MAY GET SET OFF UNEXPECTEDLY, ANOTHER SAFETY HAZARD. IT IS DEFINITELY A MANUFACTURER'S DEFECT AND THERE ARE HUNDREDS, IF NOT THOUSANDS, OF COMPLAINTS OF THIS ON THE INTERNET. IS THERE, OR WILL THERE BE, A RECALL TO FIX THIS PROBLEM? I AM REALLY CONCERNED ABOUT MY MOTHERS SAFETY WHILE SHE IS DRIVING THIS CAR. THANK YOU.
THE DASHBOARD HAS SEPARATED MORE THAN HALF WAY ACROSS, AND HAS RAISED OVER ONE INCH IN SOME AREAS. I AM VERY CONCERNED THAT THIS WILL AFFECT THE AIRBAGS,EITHER RENDERING THEM INEFFECTIVE OR ALLOWING THEM TO DEPLOY WHILE I AM DRIVING WITHOUT WARNING. *TR
TOP OF DASH BOARD (MAT,PAD) IS BOWING UP INTO THE FIELD OF DRIVING VISION AND IS SEPARATING FROM THE FRONT PART OF THE DASHBOARD. THE SEPARATION IS CREEPING IN THE DIRECTION OF THE PASSENGER AIRBAG AND THERE IS CONCERN THAT BOTH AIR BAGS MAY DEPLOY. GM REFUSES TO RECOGNIZE THIS ISSUE AS A DEFECTIVE DASH PROBLEM AND WILL DO NOTHING TO HELP REPAIR/REPLACE THE PART. TO GET A GOOD FEEL FOR THE PREVALENCE OF THIS ISSUE, GO TO CARGURUS.COM/CARS/DISCUSSION-C5295_DS45613 AND READ ABOUT THE PROBLEMS AND FRUSTRATIONS OF DEALING WITH GM. I HAVE EVEN SEEN OTHER BUICKS DRIVING WITH THIS PROBLEM. WHY WON'T THEY ADMIT TO THE PROBLEM AND GET THEM FIXED?? *TR
PARKED CAR, TURNED OFF ENGINE AND LOCKED CAR. SMOKE STARTED COMING FROM UNDER THE HOOD, THEN A SMALL EXPLOSION AND A RAGING FIRE. CAR WAS TOTALED IN 5-8 MINUTES. FIRE ENGINES CALLED AND PUT OUT FIRE. *TR
FEBRUARY WAS THE FIRST TIME I NOTICED THAT THE TOP OF THE DASH WAS BULGING UPWARD AND SEPARATING FROM THE MAIN DASH (ONLY EASILY SEEN FROM OUTSIDE THE VEHICLE). THE SEPARATION IS PROPAGATING PAST THE HALF WAY POINT AND I FEAR IT COULD INTERFERE WITH THE PASSENGER SIDE AIR BAG, OR IN THE CASE OF AIR BAG DEPLOYMENT THE WHOLE UPPER DASH COULD BE PROJECTED INTO THE OCCUPANTS OF THE VEHICLE CAUSING INJURY OR DEATH. THIS IS A RECURRING PROBLEM WITH BUICK LESABRE CARS FROM 2000 THRU 2005. SAME DESIGN, NEVER CHANGED. I HAVE FILED A COMPLAINT WITH GM TO NO AVAIL. THE DEALER TOLD THEM THE DASH PAD WAS PEELING, WITCH IS UNTRUE. THE ENTIRE UPPER SECTION, ABOUT A QUARTER OF AN INCH THICK, IS DEFORMING AND SEPARATING FROM THE DASH. I HAVE PHOTOS IF YOU ARE INTERESTED. MY GM REPORT NUMBER IS: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
OWNER PURCHASED A 2004 BUICK LESABRE, VIN [XXX] (?BUICK?), WHICH WAS MANUFACTURED BY GENERAL MOTORS. ON OCTOBER 14, 2010, OWNER DROVE THE BUICK FROM THE GROCERY STORE, RETURNED TO HER HOME, AND PARKED THE BUICK IN THE ATTACHED GARAGE OF HER HOME AND PROCEEDED TO RETRIEVE HER GROCERIES FROM THE TRUNK OF THE BUICK. AFTER SHE RETRIEVED HER GROCERIES FROM THE TRUNK OF THE BUICK, OWNER NOTICED A FIRE AT THE FRONT OF THE BUICK. THE FIRE SPREAD FROM THE BUICK TO THE OWNER'S HOME, AND IT CAUSED EXTENSIVE DAMAGE TO THE BUICK AND TO THE HOME. THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT OF THE BUICK. ON MARCH 12, 2008, GENERAL MOTORS ISSUED A RECALL, IDENTIFIED BY NHTSA CAMPAIGN ID NUMBER 08V118000, IN RESPONSE TO THE POTENTIAL FOR AN ENGINE COMPARTMENT FIRE TO OCCUR IN 207,542 AUTOMOBILES MANUFACTURED BY GENERAL MOTORS FROM 1997 TO 2003 AND CONTAINED A 3.8L ENGINE (?2008 RECALL?). OWNER'S BUICK WAS NOT INCLUDED IN THE 2008 RECALL. ON APRIL 21, 2009, GENERAL MOTORS ISSUED ANOTHER RECALL, IDENTIFIED BY NHTSA CAMPAIGN ID NUMBER 09V116000, IN RESPONSE TO THE POTENTIAL OF ENGINE COMPARTMENT FIRES IN 1,497,516 AUTOMOBILES MANUFACTURED BY GENERAL MOTORS FROM 1997 TO 2003 (?2009 RECALL?). OWNER?S BUICK WAS NOT INCLUDED IN THE 2009 RECALL. A DEFECTIVE ROCKER COVER GASKET IN THE BUICK ALLOWED ENGINE OIL TO LEAK ONTO THE EXHAUST MANIFOLD, AND THE HEAT OF THE EXHAUST MANIFOLD WAS SUFFICIENT TO IGNITE THE OIL AND CAUSE THE FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F
SPEEDOMETER READING INTERMITTENTLY AT LEAST 20 MPH LOWER THAN ACTUAL VEHICLE SPEED ON HIGHWAY. *TR
DASHBOARD COVER STARTED LIFTING AND PULLING OUT FROM UNDER WINDSHIELD COWLING ABOUT JUNE 2012 AND IS TRAVELING ACROSS TO THE PASSENGER SIDE WHERE THERE IS AN AIRBAG. I AM NOW CONCERNED THAT THE LIFTING AND CREASING IN FRONT OF THE DRIVER IS A SAFETY DISTRACTION AND THAT IF IT CONTINUES TO THE PASSENGER AIRBAG THAT AIRBAG MAY GET SET OFF UNEXPECTEDLY, ANOTHER SAFETY HAZARD. IT IS DEFINITELY A MANUFACTURER'S DEFECT AND THERE ARE HUNDREDS, IF NOT THOUSANDS, OF COMPLAINTS OF THIS ON THE INTERNET. IS THERE, OR WILL THERE BE, A RECALL TO FIX THIS PROBLEM? THANK YOU. *TR
I OWN THE LASABRE CUSTOM. DASHBOARD HAS BUCKLED 1/2 WAY BETWEEN THE FRONT OF THE DASHBOARD TO THE CHASSIS IN FRONT OF DRIVER'S SIDE AND SPREAD ACROSS TO THE PASSENGER SIDE. DASHBOARD HAS SEPARATED AWAY FROM THE CHASSIS AND IS NOW 90% FREE-FLOATING ACROSS THE ENTIRE DASHBOARD AND WILL BE COMPLETELY DISENGAGED SOON. THIS WILL LIKELY DEPLOY THE PASSENGER SIDE AIRBAG AND UPON DEPLOYMENT THE DRIVER'S AIRBAG WILL RELEASE WHILE THE CAR IS IN MOVEMENT. INJURY OR DEATH TO BOTH PASSENGER AND DRIVER IS EMINENT, AS WELL AS THE SAFETY TO ONCOMING TRAFFIC. CONSIDERING THE HUNDREDS OF COMPLAINTS FROM OTHER 2000-2005 BUICK LASABRE CUSTOMERS GOING BACK 4 YEARS TO CURRENT, THERE IS CLEAR EVIDENCE THAT THIS IS A MANUFACTURER'S DEFECT AND A RECALL IS IN ORDER. SHOULD THERE BE A DEATH BEFORE THIS IS VALIDATED? *TR
DASHBOARD HAS BUCKLED AND SEPARATED FROM CHASSIS IN FRONT OF DRIVER'S FIELD OF VISION AND SPREADS ACROSS MIDDLE AREA AND TOWARDS PASSENGER SIDE. FEAR OF SETTING OFF AIR BAGS AND ALSO FURTHER IMPAIRMENT OF VISION AS CONDITION WORSENS. SEEMS TO BE A DEFECTIVE DESIGN BY MANUFACTURER. NUMEROUS SIMILAR CASES IN BUICK LESABRE MODELS 2000-2005. *TR
I HAVE A 2004 BUICK LESABRE LIMITED THAT THE DASH PAD HAS STARTED RAISING UP BETWEEN THE STEERING WHEEL AND WINDSHIELD. BASED ON THE AMOUNT OF INFORMATION FOUND ON THE INTERNET CONCERNING THIS PROBLEM, THIS COULD BE A ISSUE OF SAFETY. I FEEL THAT GM SHOULD BE FORCED TO ISSUE A RECALL FOR THIS DEFECT BEFORE SOMEONE IS INJURED OR KILLED. *TR
WE NOTICED AROUND MID-JUNE THAT OUR 2004 BUICK LASABRE HAD A WARPED DASHBOARD AND IS PULLING AWAY FROM THE VENT AREA. I WAS TOLD THAT THIS CAN AND PROBABLY WILL CONTINUE TO SPREAD AND ENDANGER OUR LIVES BY THE AIRBAG DEPLOYING WHILE DRIVING. THIS IS A DEFINITE SAFELY HAZARD AND A DEFECT AND I AM AWARE THAT THIS IS HAPPENING TO MANY BUICKS AND THE COMPANY IS UNWILLING TO CORRECT THE SITUATION. *TR
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING OVER TOP OF THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS NO WARRANTY FOR THE DASHBOARD. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 93,000.
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS AND NOTICED THAT THE HEADLIGHTS AND THE INTERIOR LIGHTS ON THE INSTRUMENT PANEL SUDDENLY STOPPED ILLUMINATING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE HEADLIGHTS ALSO STOPPED FUNCTIONING SUDDENLY TWO DIFFERENT TIMES WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
THE CAR LEAKS ON THE LEFT SIDE. WATER WILL STAND IN THE FLOORBOARDS. UNDER THE BACK SEAT WATER WILL BE UNDER THE BATTERY AND FUSE BOX. THE LEFT SIDE OF THE TRUNK IS ALWAYS WET AND WATER STANDS IN THE SPARE TIRE WELL. IT IS NOT LEAKING FROM THE WINDSHIELD.THE BACK ABOVE THE BACK SEAT IS NOT WET. WATER GUSHES FROM FRONT TO BACK WHEN GOING UP AND DOWN HILLS. NO ONE CAN FIND WHERE THE WATER IS COMING FROM. ITS A BOAT. *JS
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE SPEEDOMETER WAS FUNCTIONING ERRATICALLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC ADVISED THE CONTACT THAT THE INSTRUMENT CLUSTER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 06/05/12*LJ THE CONSUMER STATED THE PROBLEM HAPPENED AGAIN ON MAY 11, 2012. ACCORDING TO THE INVOICE, THE TRANSMISSION COOLER LINES WERE LEAKING. UPDATED 06/06/12. *JB
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THERE WAS A BURNING ODOR IN THE VEHICLE. TWO HOURS LATER, THE CONTACT DISCOVERED A BURNED HOLE ON THE REAR OF THE FRONT DRIVER'S SEAT. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS DIAGNOSED AS THE WIRES FROM THE HEATED SEAT WARMER BEING FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000. UPDATED 4/2/12 *CN THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. 04/16/12
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. WHILE DRIVING 60 MILES PER HOUR DURING SLIPPERY WEATHER CONDITIONS THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO A DITCH AND A TREE. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE DRIVER AND PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
I FIRST NOTICED THE PROBLEM WITH THE SPEEDOMETER A COUPLE OF YEARS AGO, IN 2009. THE WEATHER WAS COLD, AND I ATTRIBUTED IT'S DISFUNCTION TO THE COLD. THEN THE OTHER GAUGES STARTED TO SHOW MALFUNCTION. WHEN IT GOT TO THE POINT THAT NONE OF THE GAUGES WERE CORRECT, I WENT TO TWO GM DEALERS AND RECEIVED NO CONCERN FROM EITHER OF THEM. THEY DID NOT EVEN ACKNOWLEDGE THAT THEY KNEW OF A PROBLEM. I HAD TO PAY $400 TO REPLACE THE DASH CLUSTER. ABOUT THIS TIME I RECEIVED A LETTER FROM CHEVROLET REGARDING THE RELAY RESISTOR OR WIRING CONNECTOR ON MY SILVERADO, SAYING THEY COULD OVERHEAT AND THE HVAC BLOWER MIGHT NOT FUNCTION. I WAS GIVEN 10 YEARS FROM DATE OF PURCHASE OR 150,000 MILES, WHICHEVER OCCURRED FIRST, TO HAVE THIS CORRECTED IF NECESSARY. I CALLED GM AND ASKED WHY THEY WOULD EXTEND THE WARRANTY ON THE TRUCK BUT WOULD NOT EVEN ACKNOWLEDGE THE PROBLEM WITH THE BUICK. AGAIN, NO CONCERN WAS SHOWN. THE PERSON I SPOKE TO WAS IN THE PHILIPPINES! WHY WOULD SHE CARE? WE'RE ASKEDTO BUY AMERICAN, BUT WE HAVE TO TALK TO SOMEONE IN THE PHILIPPINES WHEN THERE'S A PROBLEM! ALSO, I'VE HAD NOTHING BUT PROBLEMS WITH THE LIGHTS, ALL OF THEM, INSIDE AND OUT. COULDN'T TELL YOU HOW MANY I'VE HAD TO CHANGE! AT THE PRESENT TIME, WE HAVE NO RADIO AND HEATER LIGHTS. GOODBYE GM, HELLO HONDA! *TR
THE LIGHTS ON MY HEATER CONSOLE BEGAN TO GO OUT, ONE BY ONE OVER A ONE WEEK PERIOD. OBVIOUSLY ALL THESE BULBS WERE MANUFACTURED AT THE SAME TINE TO THE VERY SAME SPECS! AFTER FINDING OUT FROM Y SERVICE SHOP THAT I WOULD HAVE TO REPLACE THE WHOLE UNIT (AT A COST OF OVER $600 JUST FOR THE PART), I FOUND SOME BULBS FROM RADIO SHACK THAT I SOLDERED IN MYSELF (THROUGH FIXYA.COM - SO MANY PEOPLE HAD THE SAME PROBLEM). SHORTLY THEREAFTER, MORE BULBS ON OTHER SWITCHES (WINDOW CONTROLS, STEERING WHEEL CONTROLS, RADIO) ALSO WENT OUT. THIS COULD BE A VERY DANGEROUS SITUATION IF YOU HAVE DRIVERS HUNTING IN THE DARK FOR CONTROLS AS THEY ARE DRIVING. TEXTING IS BAD ENOUGH, BUT FUMBLING IN THE DARK FOR YOUR OWN CAR'S CONTROLS AND TRYING TO CORRECT A BUTTON YOU PUSHED INADVERTENTLY CAN CAUSE A MAJOR ACCIDENT. *TR
AS WE WERE TRAVELING DOWN A BACK ROAD AT ABOUT 35MPH, I NOTICED THAT MY DASH SPEEDOMETER WAS READING 85MPH. IT SEEMED LIKE THE GAUGE WOULD GO UP, BUT WOULD NOT COME BACK DOWN. LUCKILY, I HAVE A HEADS-UP DISPLAY THAT HAS ALWAYS SHOWN THE CORRECT SPEED. LATER, MOST OF THE REST OF MY DASH GAUGES BEGAN RANDOMLY DOING THE SAME THING -- THEY'D GO UP, BUT NOT COME BACK DOWN. THE ONLY GAUGE THAT SEEMED UNAFFECTED WAS MY FUEL GAUGE -- UNTIL LAST WEEK. IT, TOO, IS DOING THE SAME THING. I'M SEEING LOTS OF WEB ADS TO FIX THIS PROBLEM, WHICH MEANS THAT MANY PEOPLE ARE HAVING THIS SAME PROBLEM. THIS CAN BE DANGEROUS, SINCE, IF I RUN OUT OF GAS ON A MAJOR ROAD DURING ICY WEATHER (WHICH WE HAVE MUCH OF THE YEAR HERE IN WISCONSIN), IT COULD CAUSE A MAJOR ACCIDENT. IF THAT MANY PEOPLE ARE HAVING THE SAME PROBLEM, IT'S NOT A RANDOM CHANCE FAILURE -- IT'S A DEFECT IN DESIGN, MATERIALS OR "WORKMANSHIP" (WHICH INCLUDES AUTOMATED PROCESSES). PLEASE ADDRESS THIS PROBLEM! *TR
I WENT TO GOOD YEAR 3594 RT 31 BALDWINSVILLE,NY TODAY AROUND 4:00PM FOR A OIL CHANGE THEY MOVED THE MILAGE FROM 44,000 TO 71,000 AND MESSED WITH THE SPEED THING THAT TELLS YOU HOW FAST YOUR GOING.WHEN YOU TAKE YOUR CAR SOME WHERE FOR WHAT YOU NEED DONE YOU DONT EXPECT THEM TO ACT LIKE KIDS AND PLAY WITH THINGS LIKE THAT.IF ANY THING ELSE GOES WRONG I WILL BELIEVE IT WAS THEM AND EXPECT THEM TO PAY FOR WHAT EVER NEEDS TO BE FIXED I HAD THE CAR FOR FEW MONTHS NOW NEVER HAD A PROBLEM.THEY WHERE IN THE GARGE LAUGHING AND SAYING DO YOU THINK HE WILL FIND OUT WHAT WE DID IF THIS COST MONEY TO FIX IT WILL BE PAID BY THEM AND I WANT MY OIL CHANGE MONEY BACK AND I WANT THOSE GUYS IN THE GARAGE TO BE DRUG TESTED.THE MANAGER THAT DAY WAS JOSEPH D AND TECH WAS PATRICK W.THERES ALSO THE STICKER FOR THE NEXT OIL CHANGE TO PROOF WHAT THEY DID.THIER PHONE NUMBER 315-652-6673.THANK YOU. *KB
I BOUGHT THIS CAR MAY 2010 FROM GREGORY AUTOMOTIVE GROUP IN NEW CASTLE DE. I IMMEDIATELY HAD A PROPBLEM WITH THE SPEEDOMETER THE DAY I BOUGHT IT, TOOK IT BACK TO THE DEALERSHIP AND WAS TOLD THAT IT WASNT A BIG DEAL, THIS PROBLEM WAS COVERED BY BY WARRANTY AND I WOULD JUST NEED TO PAY A $100.00 DEDUCTIBLE. I TOOK IT TO MY LOCAL BUICK DEALERSHIP AND THEY TOLD ME THAT IT ISN'T COVERED UNDER THE WARRANTY I BOUGHT FROM THE DEALER AND I WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIRS. MY NEXT ISSUE IS THE GAS GAUGE STARTED TO MESS UP; WRONG READINGS AND GAS LEVELS LEFT ME OUT OF GAS AND VERY UPSET. I WILL BE TAKING THIS BACK TO BUICK TO SEE IF I AM AT ALL ELIGIBLE TO RECIEVE RECALL BENEFITS OR SOMETHING BECAUSE THE AMOUNT TO FIX THESE ISSUES ARE GREATER THAN I CAN AFFORD WITHIN THE YEAR AND SOME CHANGE OF OWNING THE VEH. AND I ALSO WANT TO SAY I DID RESEARCH AND DO A CARFAX ON THE CAR AND IT CAME BACK WITH ACCURATE MILEAGE, ONE OWNER AND NO ACCIDENTS AND I JUMPED ON IT, ONLY TO HAVE A NICE CAR WITHOUT A WORKING SPEEDOMETER AND GAS GAUGE. I THOUGHT BUICKS WERE GOOD SOLID CARS...... *TT
DASH BOARD SEPARATING FRONT DRIVER'S SIDE AND PASSENGER SIDE, POSSIBLE AIR BAG INFLATION IF FAILURE OF DASH OCCURS. *TR
DASH PAD SEPARATING TO POINT WHERE VISION COULD BE AFFECTED AND POSSIBLE DEPLOYMENT OF AIR BAG AFFECTED. *TR
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED WHILE DRIVING, THE VEHICLE WAS MAKING A LOUD NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT BOTH FRONT WHEEL BEARINGS FAILED DUE TO CORROSION, AS A RESULT BOTH WHEEL HUB BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
RE: 2004 BUICK LESABRE CUSTOM ISSUE: DASHBOARD BUCKLING, WARPED AND COMING UNDONE FROM OTHER COMPONENTS. TOOK TO GM AUTHORIZED DEALERSHIP WHICH RECOMMENDED THE DASHBOARD BE REPLACED. QUOTED $750 FOR PART AND $500 LABOR. I WAS TOLD IT SHOULD BE REPLACED SOON BECAUSE IT COULD TRIGGER THE AIRBAG IN THE PASSENGER SEAT. *TR
MY 2004 BUICK LESABRE STARTED HAVING SPEEDOMETER TROUBLE IN JAN. 2011. IT STARTED SHOWING THE CAR GOING SLOWER THEN IT ACTUALLY IS. IT DOESN'T DO IT RIGHT AWAY BUT AFTER AWHILE ON A LONG DRIVE. IT GETS WORSE THE LONGER YOU DRIVE IT. IT CAN SHOW IT GOING UP TO 30 MPH SLOWER THEN IT IS. ALSO THE GAS GAUGE STARTED FLUCTUATING AND BEING ERRATIC AND NOW ALSO THE ENGINE TEMPERATURE GAUGE ALSO SHOWS RUNNING HOT WHEN IT IS NOT. THE CAR PRESENTLY HAS LESS THEN 25,000 MILES SINCE NEW. HOW SAFE CAN THIS BE WHEN YOU CAN'T TRUST THE SPEEDOMETER. GOING TOO FAST OR TOO SLOW? ALWAYS UNSURE, ALWAYS LOOKING AT THE GAUGES? SECOND GUESSING YOUR DRIVING DECISIONS! THE GAS GAUGE AND TEMPERATURE GAUGE GIVE A DIFFERENT READING EACH TIME YOU DRIVE IT. NOTHING HAS BEEN DONE AS OF YET. I WILL BE STOPPING AT THE RACINE, WI. BUICK DEALER WHERE IT WAS PURCHASED NEW TO SEE IF THEY WILL WARRANTY THE PROBLEM THIS COMING WEEK 6/22/2011. *TR
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT THE FUEL GAUGE AND THE SPEEDOMETER FAILED. THE FUEL LEVEL GAUGE WOULD CONSTANTLY DISPLAY AN EMPTY READING. THE DEALER WAS CONTACTED AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE ENTIRE INSTRUMENTAL PANEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
MY BROTHER WAS DRIVING MY 2004 BUICK LESABRE CUSTOM AND CRASHED INTO IRON GATE AND THE AIR BAG DID NOT DEPLOY. *TR
THE SPEEDOMETER AND THE REST OF THE INSTRUMENT CLUSTER ON THE DASH HAS BEGUN TO MALFUNCTION APPARENTLY THIS IS A BIG PROBLEM SINCE THERE ARE LOTS OF QUESTIONS ABOUT THESE ONLINE WHERE PEOPLE HAVE COMPLAINTS.. NOT KNOWING HOW FAST YOU ARE GOING BIG ISSUE.. NOT KNOWING HOW MUCH GAS YOU HAVE, BIG ISSUE. AND NOT KNOWING HE RUNNING TEMPERATURE OF THE VEHICLE IS A EVEN BIGGER ISSUE.. BUICK HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME AND SHOULD HAVE ALREADY TAKEN ACTION. INSTEAD THEY STOPPED BUILDING THE REPLACEMENT PARTS AND NOW IT COSTS EVEN MORE FOR THEM TO FIX THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT THE PASSENGER SIDE HEATED SEAT WOULD OVERHEAT. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE AND CURRENT MILEAGE WAS 63,000. UPDATED 05/04/11 *BF THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY REFUSED TO INSPECT THE VEHICLE WITHOUT THE CONSUMER FIRST PAYING A NON-REFUNDABLE CHARGE OF $55 TO $100.
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT WAS DRIVING 65 MPH WHEN THE EXTERIOR HEADLIGHTS FAILED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS ADVISED THAT SHE WOULD NEED TO REPLACE THE DIRECTIONAL SWITCH. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED WITHIN 7,000 MILES. THE DEALER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,400. UPDATED 5/2/11 *CN UPDATED 05/13/11
THE TACHOMETER AND TEMPERATURE GAUGES ON MY 2004 BUICK LESABRE HAVE FAILED. THE NEEDLES HAVE BECOME STUCK IN THE RED ZONES OF THEIR RESPECTIVE GAUGES. THIS BEGAN APPROXIMATELY ONE YEAR AGO WHEN MY CAR HAD LESS THAN 50,000 MILES ON IT. THE SPEEDOMETER HAS RECENTLY SHOWN SIGNS OF SPORADIC STICKING, SO I CANNOT BE CERTAIN MY VEHICLE IS TRAVELING AT THE CORRECT SPEED. BASED ON SIMILAR POSTINGS ON THIS SITE AS WELL AS NUMEROUS INTERNET SITES, IT IS OBVIOUS THAT A MANUFACTURER DEFECT EXISTS, THEREFORE BUICK SHOULD BE ORDERED TO MAKE NECESSARY REPAIRS AT THEIR COST. A BUICK DEALER TOLD ME THIS WOULD COST OVER $300 TO REPAIR. *TR
2004 BUICK LASABRE - NOTICED THE FRONT SEAT BELTS ARE ATTACHED TO THE SEAT RATHER THAN THE FRAME OF THE CAR. DRIVER AND PASSENGER ARE THEREFORE ONLY BELTED TO THE SEAT WHICH CAN BECOME DISLODGED DURING AN ACCIDENT. THERE NEEDS TO BE A RECALL AND CORRECTIVE ACTION TAKEN. *TR
MY 2004 BUICK LESABRE WITH 58500 MILES IS SHOWING INITIAL SIGNS OF FAILURE OF THE INSTRUMENT CLUSTER. THIS HAS STARTED WITH THE TACHOMETER FAILING TO REGISTER CORRECTLY AND THE FUEL GAUGE PEGGING BEYOND THE FULL POSITION. I UNDERSTAND THAT THE NEXT COMPONENT FAILURE WILL LIKELY BE THE SPEEDOMETER. SHOULD THIS OCCUR, THE VEHICLE WILL NOT BE SAFE TO OPERATE. THIS ELECTRICAL SYSTEM PROBLEM REPRESENTS ANOTHER SERIOUS SAFETY DESIGN FLAW BY GENERAL MOTORS THAT MUST BE CORRECTED BY GM BEFORE IT CONTRIBUTES TO AN ACCIDENT. CONSUMERS SHOULD NOT HAVE TO INCUR CHARGES TO HAVE THIS OBVIOUS PROBLEM CORRECTED. THE NHTSA SHOULD ISSUE A PRODUCT RECALL AND HOLD GM RESPONSIBLE FOR CORRECTING THIS PROBLEM AT GM'S EXPENSE.
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT WAS DRIVING 5 MPH AND EXITING A PARKING SPACE WHEN THE CONTACT NOTICED AN ABNORMALLY STRONG ODOR OF GASOLINE FUEL. THE FOLLOWING DAY, THE CONTACT STATED THAT THE FAILURE RECURRED. HE THEN INSPECTED THE VEHICLE AND DISCOVERED THAT THE PLASTIC FITTING HAD BECOME MOIST ON THE ENGINE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE CONTACT WAS ADVISED THAT THE O-RING WOULD NEED TO BE REPLACED. THE MECHANIC ADVISED THAT THE ONLY OTHER OPTION OF REPAIRING THE FAILURE WAS TO REPLACE THE ENTIRE FUEL LINE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 61,000. UPDATED 02/09/11*LJ UPDATED 04/29/11
WHILE TRAVELING ON VACATION AT DIFFERENT ELEVATIONS ABOVE SEA LEVEL. THE SPEEDOMETER WAS EITHER SHOWING A SPEED FASTER OR SLOWER THAN THE ACTUAL SPEED (CHECKED W/ A GPS DEVICE). IT FIRST APPEARED WHEN DRIVING DOWNHILL ON A CURVY ROAD. THE SPEEDOMETER WAS SHOWING 20-25, BUT WE WERE ACTUALLY GOING ABOUT 65. WE WERE ABLE TO CONTROL THE SPEED AND SLOW DOWN. ANOTHER DAY, THE SPEEDOMETER WAS SHOWING 120 MPH AND WE WERE DRIVING 70. *TR
MY 2004 BUICK LESABRE HAS HAD FRONT VIBRATION SINCE IT WAS NEW. TIRES HAVE BEEN REPLACE TWICE, TWO WHEELS HAVE BEEN REPLACED DUE TO SLIGHT IMPERFECTIONS, WHEELS HAVE BEEN BALANCE NUMEROUS TIME. THE DEALER DID SOME EXTENSIVE TESTING AND EVENTUALLY THE VIBRATION WAS WITHIN MANUFACTURER'S TOLERANCE. THEY REFUSED TO TAKE FURTHER ACTION. THE FRONT END CONTINUES TO VIBRATE AND THE CAR NOW HAS 33,000 MILES. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Buick Lesabre → · Every Lesabre year → · How the figures are calculated →