Page 4 of 7 · complaints 151–200 of 328

2001 Buick Lesabre complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Visibility › Power Window Devices and Controls
Filed Nov 14, 200755,000 milesNY

TL*THE CONTACT OWNS A 2001 BUICK LESABRE. ON THREE DIFFERENT OCCASIONS, BEGINNING ON DECEMBER 6, 2006, THE WINDOW SUDDENLY DROPPED WHEN IT WAS BEING ROLLED UP. ON EACH OCCASION, THE DEALER STATED THAT THE CONTACT WAS RESPONSIBLE FOR REPLACING THE REAR PASSENGER SIDE WINDOW REGULATOR. THE FIRST REPAIR TOTALED $318 AND THE SUBSEQUENT REPAIRS WERE $270 EACH. IT HAS CURRENTLY BEEN ELEVEN MONTHS AND THIS WILL BE THE THIRD TIME THAT THE WINDOW REGULATOR HAS BEEN REPLACED. THE VIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 55,000. UPDATED 12/11/07 *TR

Visibility › Power Window Devices and Controls
Filed Nov 13, 200739,271 milesCA

TL*THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE PASSENGER SIDE REAR POWER WINDOWS FAILED TO CLOSE AFTER THEY WERE OPENED. THE MECHANIC STATED THAT THE WINDOW REGULATOR CAUSED THE FAILURE AND HE MADE THE REPAIR. APPROXIMATELY ONE YEAR LATER, THE SAME FAILURE OCCURRED ON THE DRIVER SIDE REAR POWER WINDOW. THE MECHANIC STATED ONCE MORE THAT THE WINDOW REGULATOR CAUSED THE FAILURE AND HE MADE THE REPAIR. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 39,271 AND CURRENT MILEAGE WAS 46,771. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR

Visibility › Power Window Devices and Controls
Filed Nov 10, 200797,000 milesIN

NOTICED DRIVER SIDE REAR WINDOW WAS DOWN ON THURSDAY 11/1/07. TRIED TO CLOSE IT, BUT CONTROL DIDN'T WORK AND WINDOW KEPT SLIDING DOWN INTO THE DOOR. WAS ABLE TO PULL UP AND TAPE SHUT UNTIL REPAIR. ON SUNDAY 11/4/07 THE REAR PASSENGER WINDOW WAS DOWN AND WOULDN'T GO UP. THE REAR WINDOWS ARE NEVER LOWERED. LOCAL MECHANIC WAS ABLE TO REPAIR AT A COST OF $443 FOR BOTH WINDOWS. DEALER WAS GOING TO CHARGE AROUND $500 A WINDOW. AFTER SEEING HUNDREDS OF COMPLAINTS OF THESE PLASTIC REGULATORS FAILING, GM SHOULD BE FORCED TO RECALL OR REIMBURSE OWNERS FOR THIS REPEATED FAILURE THAT SEEMS TO HAVE EXISTED FOR SEVERAL YEARS. *TR

Visibility › Glass, Side/Rear
Filed Nov 7, 200757,415 milesPA

BACK REAR WINDOW ON DRIVERS SIDE OF BUICK LASABEL 2001 JUST DROPPED DOWN WITHOUT ANY WARNING OR INDICATION OF ANY PROBLEMS. I WAS TOLD BY MECHANICS AND OTHER INDIVIDUAL WHO HAVE BUICKS THAT THIS IS A MAJOR PROBLEM WITH BUICKS AND THAT THIS IS NOT AN ODD OCCURRENCE. AT THE TIME OF THE INCIDENT I HAD TO DRIVE THROUGH THE REMAINS OF A HURRICANE GETTING EVERYTHING WET IN THE BACK. I MANAGED TO GET PAPER AND CARDBOARD PUSH UP AGAINST BOTH SIDES OF THE WINDOW WHILE HOLDING IT UP TO KEEP IT UP TILL I WAS ABLE TO GET IT TAPED AND FIXED. THIS IS A SERIOUS PROBLEM ESPECIALLY WITH INDIVIDUALS WHO MAY HAVE SMALL CHILDREN. GM SHOULD ADVISE OWNERS OF THE PROBLEM AND NOT LET OWNERS HEAR THIS FROM THEIR DEALERS. ADDITIONALLY SOME SORT OF REIMBURSEMENT SHOULD BE MADE ESPECIALLY WHEN GM IS AWARE OF THIS PROBLEM. *TR

Visibility › Power Window Devices and Controls
Filed Sep 30, 2007FL

THIS COMPLAINT RELATES TO THE WINDOW PROBLEMS ASSOCIATED WITH BUICK LESABRES -- THE FACT THE WINDOW MECHANISM FAILS, IN OUR CASE BOTH REAR WINDOWS, AND MUST BE REPLACED AT COSTS GREATER THAN $400. WE HAD 34,00 MILES ON THE CAR AT TIME OF 1ST FAILURE. ALSO, OUR CRUISE CONTROL FAILED AT 17,000 MILES. *TR

Visibility › Power Window Devices and Controls
Filed Sep 19, 200794,000 milesNV

TL*THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT THREE POWER WINDOWS FAILED AND WERE REPAIRED AT HIS EXPENSE. THE REPAIR COSTS FOR EACH WINDOW RANGED FROM $450 TO $500. ON JUNE 1, 2006, THE CONTACT OPENED THE FRONT DRIVER SIDE WINDOW AND IT WOULD NOT CLOSE. ON JULY 1, 2006, THE FRONT PASSENGER SIDE WINDOW EXPERIENCED THE SAME FAILURE. ON AUGUST 23, 2007, THE REAR PASSENGER SIDE WINDOW FOLLOWED SUIT. THE MOTORS AND LINKAGES WERE REPLACED ON EACH WINDOW THE SAME DAY THEY FAILED. THE FRONT PASSENGER AND DRIVER SIDE WINDOWS ARE CURRENTLY MAKING A NOISE WHEN THEY ARE OPENED. THE DEALER STATED THAT THEY WOULD GIVE THE CONTACT $500 TOWARDS THE PURCHASE OF A NEW VEHICLE. CASE NUMBER 71-550213555 WAS FILED WITH BUICK AND HE IS AWAITING A RESPONSE FROM A REPRESENTATIVE REGARDING REIMBURSEMENT. THE FAILURE MILEAGE WAS 94,000 AND CURRENT MILEAGE WAS 96,000. *UPDATED 12/12/07 *BF.

Visibility › Power Window Devices and Controls
Filed Sep 19, 200720,500 milesPA

TL*THE CONTACT OWNS A 2001 BUICK LESABRE. THE DRIVER SIDE REAR AND FRONT PASSENGER POWER WINDOWS FAILED TO CLOSE AFTER THEY WERE OPENED. THE DEALER DIAGNOSED THE FAILURE AND REPLACED THE REGULATORS. THE FAILURE MILEAGE WAS 20,500 AND CURRENT MILEAGE WAS 21,000.

Visibility › Glass, Side/Rear
Filed Sep 12, 200755,000 milesAL

TL*THE CONTACT OWNS A 2001 BUICK LESABRE. WHILE DRIVING 45 MPH IN THE RAIN, THE CONTACT SUDDENLY HEARD A SLIDING SOUND COMING FROM THE VEHICLE. HE LOOKED BACK AND NOTICED THAT THE PASSENGER SIDE REAR WINDOW SLID DOWN AND WAS UNABLE TO ROLL BACK UP. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE STEEL CABLE OF THE WINDOW REGULATOR FAILED. THE CONTACT PAID FOR THE WINDOW TO BE REPLACED. THREE MONTHS LATER, THE FAILURE RECURRED WITH THE DRIVER SIDE REAR WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW REGULATOR WAS REPLACED AGAIN. THIRTEEN MONTHS AFTER THE FIRST INCIDENT, THE FAILURE RECURRED WITH THE PASSENGER SIDE REAR WINDOW. THE WINDOW WAS REPLACED TWICE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000 AND CURRENT MILEAGE WAS 78,000.

Visibility › Power Window Devices and Controls
Filed Sep 11, 200740,000 milesFL

BOTH REAR WINDOWS HAVE SLID DOWN FOR NO REASON, AND WILL NOT GO BACK UP ON MY 2001 BUICK LESABRE, I HAVE CHECKED WITH THE BUICK GARAGE, AND THEY WANT OVER $1500. TO REPAIR THEM. THIS HAPPENED WHEN THERE WAS ONLY 42,000 MILES ON THE CAR. *JB UPDATED 01-16-08. *KB THE CONSUMER HAS NOT HAD THE WINDOW REPAIRED. UPDATED

Structure
Filed Sep 5, 200740,000 milesTX

TL*THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD WAS SEPARATING FROM THE WINDSHIELD. THE FAILURE BEGAN TWO YEARS AGO AT THE DRIVER SIDE AND HAS NOW EXTENDED TO THE PASSENGER SIDE. THE DASHBOARD IS ALSO BUCKLING, CRUMBLING, AND WARPED. THE WEATHER MAY BE A FACTOR. THE CONTACT CAN SEE THROUGH THE DASHBOARD, BUT NO WIRES ARE EXPOSED. THE DEALER STATED THAT THEY WILL REPLACE THE DASHBOARD FOR $600 BECAUSE IT IS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 63,000. * UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR

Visibility › Power Window Devices and Controls
Filed Sep 4, 2007GA

2001 BUICK LESABRE REAR WINDOW FELL WHEN ROLLED DOWN. CUSTOMER STATES THAT THE REAR WINDOW FELL WHEN HE TRIED TO ROLL IT DOWN. MECHANIC TOLD THE CONSUMER THAT THE POWER WINDOWS WERE BROKEN. *KB

Visibility › Power Window Devices and Controls
Filed Aug 28, 200745,104 milesCA

TL*THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE WINDOW REGULATORS THAT ALLOW THE WINDOWS TO ROLL UP AND DOWN HAVE FAILED. THE FIRST THREE REGULATORS WERE REPLACED ON APRIL 2, 2004 AND THE LAST ONE WAS REPLACED ON OCTOBER 8, 2004. THE DEALER IS AWARE OF THE FAILURE, BUT REFUSES TO REIMBURSE THE CONTACT. THE CURRENT MILEAGE WAS 84,500 AND FAILURE MILEAGE WAS 45,104. UPDATED 09/18/07 *TR

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Aug 27, 2007103,000 milesIN

TL*THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT A HOLE WAS BURNED IN THE DRIVER SIDE SEAT THE SIZE OF A DIME. HE THEN NOTICED THAT THE PANTS HE WORE THAT NIGHT HAD A HOLE THE SIZE OF A PENCIL ERASER. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE HEATING ELEMENT SHORTED OUT IN THE HEATED SEAT. THE CONTACT NO LONGER USES THE HEATED SEAT FUNCTION. THE VEHICLE HAS NOT BEEN REPAIRED BECAUSE IT IS OVER THE MILEAGE FOR THE WARRANTY. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 108,000. THE CONSUMER STATED THE DEALER CONTACTED HIM TO LET HIM KNOW THEY RECEIVED THE LETTER HOWEVER DUE TO THE FACT OF THE AGE AND MILEAGE ON THE VEHICLE THEY WOULD NOT BE ABLE TO ASSIST IN THE REPAIRS. THE CONSUMER STATED THAT THE SEATS WERE REPAIRED BUT NOT THE HEATING ELEMENT. THE CONSUMER STATED FEELS SHOULD BE REIMBURSED FOR DEFECT. UPDATED 09/18/07 *TR

Visibility › Power Window Devices and Controls
Filed Aug 24, 2007114,500 milesIN

THE BACK WINDOWS IN A 2001 BUICK LESABRE WONT GO UP AND SLIP DOWN AND I HAVE RESEARCHED HUNDREDS OF COMPLAINTS AND I KNOW THERE MUST BE THOUSANDS. THE WIRES GET TANGLED AND THE PLASTIC PARTS BREAK AND CANNOT HOLD THE PRESSURE .THIS IS A SERIOUS FLAW ON THE POWER WINDOWS AND MUST BECOME A NATION WIDE RECALL TO REPLACE MOTORS,PULLEYS,AND ANY OTHER PARTS INVOLVED IN THE WINDOW OPERATIONS. *TR

Visibility › Power Window Devices and Controls
Filed Aug 16, 2007113,000 milesMI

2001 BUICK LESABRE. I TOO HAVE HAD 3 REGULATOR FAILURES. 2 WERE COVERED UNDER AN EXTENDED WARRANTY PLAN. THE 3RD JUST OCCURRED. WHY HASN'T' THERE BEEN A RECALL?? *JB

Visibility › Glass, Side/Rear
Filed Aug 2, 2007NE

I OWN A 2001 BUICK LESABRE AND BOTH THE BACK WINDOWS HAVE FALLEN DOWN INTO DOOR. *TR

Visibility › Power Window Devices and Controls
Filed Jul 19, 2007SD

WINDOW REGULATORS ON 2000-2001 BUICKS ARE FAULTY. I HAVE HAD TWO GO OUT AND THE COST IS $450 PER WINDOW. MANY MANY PEOPLE I TALK TO HAVE THE SAME THING HAPPEN WITH THEIR BUICK'S. EVEN THE REPAIR SHOP LAUGHS ABOUT IT AND SAYS THEY ARE JUNK. THERE NEEDS TO BE A RECALL ISSUED. THE WINDOWS GO DOWN AND STAY THERE UNTIL FIXED. *JB

Visibility › Power Window Devices and Controls
Filed Jul 16, 200760,000 milesFL

I OWN TWO 2001 BUICKS - A CENTURY AND A LE SABRE. OVER THE PAST TEN MONTHS, THREE POWER WINDOWS ON THE CENTURY HAVE FAILED, AND TWO IN THE LESABRE. MOST SIMPLY OPENED BY THEMSELVES, WHILE CAR WAS BEING DRIVEN AND NO LONGER RESPONDED TO THE CONTROLS. SEVERAL WERE STUCK HALFWAY DOWN AND DID NOT GO UP OR DOWN WITH MANUAL MANIPULATION. IN THE FLORIDA HEAT AND SUDDEN SEVERE THUNDERSTORMS, THIS REPRESENTS A DANGEROUS SITUATION AS WELL AS A COSTLY ONE. *TR

Power Train › Automatic Transmission
Filed Jun 20, 2007GA

WHILE DRIVING THE 2001 BUICK LESABRE HOME THE CAR BEGAN TO MAKE A HIGH PITCH WHINE AND GRINDING NOISE. AT THE SAME TIME THE CAR WOULD NOT GO FORWARD OR BACKWARD. THE CAR WAS TOWED TO TRANSMISSION SHOP, AND I LEARNED THAT THE ENTIRE TRANSMISSION HAD FAILED. I WAS TOLD IT WAS METAL FATIGUE, AND WHEN ONE OF PARTS BROKE IT DESTROYED THE ENTIRE TRANSMISSION. THE REPAIR COST WAS 2600. THE CAR ONLY HAD 61000 MILES ON IT, AND HAD BEEN DRIVEN FOR ALL BUT 1000 OF THOSE MILES BY MY 95 YEAR OLD GRAND FATHER. *AK

Visibility › Power Window Devices and Controls
Filed Jun 4, 200736,000 milesIL

TL*THE CONTACT OWNS A 2001 BUICK LESABRE. WHEN THE CONTACT CLICKS THE WINDOW SWITCH, THE WINDOWS ROLL DOWN BUT FAIL TO ROLL UP. THE FAILURE HAS OCCURRED THREE TIMES. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 73,000 AND FAILURE MILEAGE WAS 36,000.

Electrical System
Filed May 25, 200736,000 milesFL

WINDOW MOTORS ON ALL FOUR DOORS HAVE QUIT WORKING OVER THE PAST 3 YEARS. WE HAVE THREE REPLACED AND NOW TWO MORE ARE BROKEN FOR A GRAND TOTAL OF FIVE WINDOW MOTORS. LOCAL DEALER HAS BECOME USELESS ON THIS MATTER AND NEITHER GM NOR THE BUICK DIVISION HAVE RESPONDED TO MULTIPLE INQUIRIES. WE HAVE ALWAYS TRIED TO SUPPORT AMERICAN MADE PRODUCTS, ESPECIALLY GM. THE PERCIVED "WE DON'T CARE" ATTITUDE HAS DEFINATELY CHANGED OUR THOUGHT PROCESS ABOUT OUR FUTURE VEHICLE PURCHASES.

Visibility › Power Window Devices and Controls
Filed May 22, 200788,604 milesPA

POWER WINDOW DOES NOT GO UP AT 88,000 MILES. THIS IS THE 3RD WINDOW TO BREAK, WITH EACH REPAIR COSTING APPROXIMATELY $400. BOTH REAR WINDOWS BROKE, WHICH ARE HARDLY USED. *AK

Power Train › Manual Transmission › Column Shift Assembly
Filed Apr 26, 2007112,000 milesSC

2001 BUICK LESABRE/TRANSMISSION TORE UP 2007/I HAVE TALKED WITH SEVERAL OTHER PEOPLE AND THEY TOLD ME THAT THIS SHOULD NOT HAVE HAPPENED. I HAVE ALWAYS HAD MY CAR SERVICED REGULARLY/COMPLETE SERVICE EVERYTIME/ALL FLUIDS. I HAVE HAD TO HAVE IT REBUILT AT A COST OF $1200.00. A CAR SUCH AS THIS IS NOT CONSIDERED TO BE OLD AT TODAY'S STANDARDS AND FOR A TRANSMISSION TO TEAR UP COMPLETELY-TO SAY THE LEAST I HAVE QUESTIONS. *TR

Seat Belts › Front › Buckle Assembly
Filed Apr 2, 200717,000 milesOH

TL* - THE CONTACT OWNS A 2001 BUICK LESABRE. WHILE DRIVING THE VEHICLE AT 25 MPH THE SEAT BELT BUCKLE WHICH WAS MADE OF PLASTIC SPLIT IN HALF WHEN HE TURNED HIS BODY AROUND TO VIEW TRAFFIC. THE VEHICLE HAS NOT BEEN EXAMINED BY A DEALER/MECHANIC. THE FAILURE MILEAGE WAS 17,000. *AK

Vehicle Speed Control
Filed Mar 27, 200785,000 milesMI

THROTTLE VALVE PLATE STICKING. THE GAS PEDAL HAS TO BE STEPPED ON HARD WHEN YOU FIRST START UP AFTER SETTING A WHILE. I'M TOLD THIS IS A COMMON PROBLEM WITH THE UNIT USES ON MANY OF THEIR VEHICLES MINE IS ON A 2001 BUICK LESABRE WITH A 3800 ENGINE. WALDECKER PONTIAC, BRIGHTON, MI TOLD ME THIS ITEM WASN'T COVERED ON THE EXTENDED WARRANTY I PURCHASED (6YR/100000 MILE) I HAD 94,000 MILES ON THE VEHICLE BUT THE PROBLEM HAS BEEN AROUND FOR AT LEAST 10000 MILES. I NOW HAVE 101600 I'D LIKE TO KNOW WHY IT WASN'T A WARRANTED ITEM. THIS ALSO COULD BE CONSTRUED A SAFETY ITEM AS WHEN YOU STEP HARD ON THE PEDAL THE CAR SURGES FORWARD SLIGHTLY. I'M AWARE OF IT SO I AUTOMATICALLY HIT THE PEDAL AND RELEASE. *JB

Vehicle Speed Control
Filed Mar 23, 2007OH

TL*THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE'S ACCELERATION DECREASED. THE VEHICLE WAS ABLE TO REGAIN NORMAL ACCELERATION SEVERAL MOMENTS AFTER THE ACCELERATOR PEDAL HAD BEEN DEPRESSED. THE VEHICLE STALLED AND BACKFIRED WHILE IN MOTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE POWER STEERING HAD BEEN REPLACED.*AK

Visibility › Power Window Devices and Controls
Filed Mar 18, 200725,000 milesTX

I OWN A 2001 BUICK LE-SABRE. I HAVE HAD TWO POWER WINDOW REGULATERS FAIL AND IT WOULD HAVE COST ABOUT $500 EACH HAD I NOT HAD EXTENDED WARRANTY. THE CAR HAD ABOUT 25,000 MILES ON IT. I WAS TOLD THAT THIS WAS NOT A COMMON PROBLEM. WHILE STANDING THERE, ANOTHER SERVICE REP. WAS TALKING TO A CUSTOMER ABOUT THE SAME FAILURE. THIS SEEMS TO BE SYSTEMMIC PROBLEM AND THE PUBLIC NEEDS TO BE PROTECTED.

Visibility › Power Window Devices and Controls
Filed Mar 1, 200720,000 milesAZ

TL*- THE CONTACT OWNS A 2001 BUICK LE-SABRE WITH A CURRENT ODOMETER READING OF 38000 MILES. THE CONTACT EXPLAINED THAT THE VEHICLE HAD BEEN TO THE DEALER ON THREE SEPARATE OCCASIONS TO REPLACE WINDOW REGULATORS OF THREE OF THE WINDOWS. THE FIRST REPAIR WAS OF THE FRONT PASSENGER SIDE WINDOW. THE REGULATOR WAS REPLACED IN APRIL OF 2004 AT STEVEN SMITH BUICK OF ROGERS ARKANSAS. THIS REPAIR WAS COVERED UNDER WARRANTY. THE SECOND REPAIR WAS ON THE DRIVER'S SIDE REAR WINDOW REGULATOR WHICH WAS REPLACED ON MARCH 6 2006. THIS REPAIR WAS NOT COVERED UNDER WARRANTY, AND COST THE CONTACT $407.77. THE THIRD REPAIR WAS OF THE DRIVER'S SIDE FRONT WINDOW REGULATOR ON FEBRUARY 15, 2007 AT COURY BUICK OF MESA ARIZONA 85206. THIS REPAIR WAS NOT COVERED UNDER WARRANTY AND COST THE CONTACT AN ADDITIONAL $500.00. *AK THE AIR CONDITION WAS BLOWING HOT AIR. THE COMPRESSOR WAS REPLACED. THE TIE RODS WERE REPLACED DUE TO EXCESSIVE PLAY. UPDATED 03/30/07. *JB

Visibility › Power Window Devices and Controls
Filed Feb 27, 200782,000 milesFL

THIS IS THE 25TH REPORT OF WINDOW REGULATOR FAILURE ON 2001 BUICK LESABRE SEDANS. THIS WELL DOCUMENTED FACTORY DEFECT COSTS $400-$500 PER WINDOW TO REPLACE WITH THE SAME DEFECTIVE PART. THIS IS MY SECOND REAR WINDOW FAILURE ON THIS VEHICLE (BOTH REAR). TWO MORE WINDOWS TO GO TOTALING $1,600 (X MILLIONS OF CARS) IN DEALER REPAIRS THAT SHOULD HAVE BEEN THE SUBJECT OF A FACTORY RECALL AND CERTAINLY NEEDS AT LEAST A REDESIGNED REPLACEMENT PART. GOVT. DO YOUR JOB AND MAKE GM FIX OBVIOUS DEFECTS! *NM

Engine and Engine Cooling › Engine
Filed Feb 16, 200790,000 milesKY

TL* - THE CONTACT OWNS A 2001 BUICK LA SABRE. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL 03034 ON AN ENGINE COOLANT LEAK ON THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO LEACHMAN BUICK IN BOWLING GREEN THE FIST WEEK OF FEBRUARY 2007 FOR SAFETY REPAIR, AND WAS TOLD THAT THE STATUS FOR THE SAFETY REPAIR WAS CLOSED. THE CONTACT STATED THAT HE HAD THE ORIGINAL RECALL INFORMATION. THE VEHICLE IS RUNNING SOMETIMES AND STALLS OCCASIONALLY. THE CURRENT AND FAILURE MILEAGE WERE BOTH 90000 MILES.*AK UPDATED 03/19/07. *JB

Power Train
Filed Feb 16, 2007MN

2001 BUICK LESABRE LIMITED THAT HAD A SOLENOID IN THE TRANSMISSION FAIL**NAR**CC THE PRESSURE CONTROL SOLENOID IN THE RANSMISSION FAILED. *NM

Visibility › Power Window Devices and Controls
Filed Feb 13, 200730,000 milesIL

1. LOWERED ELECTRIC REAR WINDOW FOR VISIBILITY, WINDOW WAS SNOW COVERED 2.WINDOW WOULD NOT GO BACK UP, PUTTING REAR PASSENGER AT RISK FROM EXTERIOR DEBRIS. 3. ORDERED NEW REGULATOR. OLD REGULATOR WILL BE AVAILABLE. *NM

Tires › Tread/Belt
Filed Jan 28, 200740,150 milesFL

I HAVE BEEN TRYING TO CONTACT YOUR DEPARTMENT SINCE NOV. OF LAST YEAR VIA THE US MAIL SYSTEM. EACH TIME MY LETTER HAS BEEN RETURNED. FIRST REASON WAS "NOT AT DOT HEADQUARTERS", THE SECOND REASON GIVEN WAS "INSUFFICIENT INFORMATION"..THE ADDRESS I HAVE BEEN GIVEN BY FOLKS ANSWERING YOUR PHONE NUMBER WAS "NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION 400-7TH STREET WASHINGTON, DC 20590" AFTER THE SECOND RETURN I VISITED MY POST OFFICE TO INQUIRE ABOUT THE RETURN OF UNDELIVERED MAIL. THE ANSWER GIVEN, TO MY SURPRISE, WAS THAT THE US POSTAL DEPARTMENT DOES NOT HAVE A LISTING FOR YOU AT THAT ADDRESS. IN THEIR EYES, YOU ARE NOT THERE. GOT TO BE A PROBLEM SOMEWHERE. SO I ASK AGAIN, WHAT IS YOUR OFFICIAL MAILING ADDRESS? MY EVENT IS TOO LONG TO BE FULLY DESCRIBED IN THIS FORMAT AS THERE IS AS MUCH AS 10 INCIDENTS RELATING TO SINGLE TOPIC. THE INCIDENT LISTED BELOW ON 8/19/05 WAS THE NEXT TO LAST AND CAUSED PROPERTY DAMAGE. THE INFORMATION BEING GIVEN IS ALSO REFERENCED TO THE 8/19/05 INCIDENT ONLY. FOUR OF THE INCIDENTS ARE THE FAILURES OF THE FOUR ORIGINAL TIRES THAT CAME FACTORY EQUIPPED WITH THE VEHICLE. *NM

Visibility › Power Window Devices and Controls
Filed Nov 10, 200672,300 milesAL

I OWN A 2001 BUICK LESABRE THAT HAS 72000 MILES ON IT. IN THE LAST 3 MONTHS BOTH REAR WINDOWS HAVE FALLEN DOWN WHILE DRIVING THE CAR. WE HAVE NO SMALL CHILDREN AND THE WINDOWS ARE USED EXTREMELY INFREQUENTLY. HAVE RESEARCHED THIS EQUIPMENT FAILURE ON THE INTERNET AND IT IS AN ONGOING PROBLEM THAT BUICK IS AWARE OF BUT FAILS TO ADDRESS. I DID SOME RESEARCH ON EDMUNDS. COM AND FOUND THAT A BULLETIN (BULLETIN #3483 ON JAN 2001, ITEM #85 ON LIST) WAS SENT OUT FROM GENERAL MOTORS TO??, I'M GUESSING DEALERSHIPS, SO THEY KNEW THIS WAS A PROBLEM EVEN THEN... IT STATES (AS TYPED BY THEM) "VISIBILITY: POWER WINDOW DEVICES AND CONTROLS VEHICLE:2000 BUICK LESABRE SUMMARY: POWER WINDOW INOPERATIVE, NOISY OR GLASS DROPS. (NHTSA ITEM NUMBER- 100117398) " ADDING INSULT TO INJURY THE COST TO HAVE THIS REPAIRED IS OUTRAGEOUS. $400.00 TO $600.00 PER WINDOW . THE DESIGN OF USING A STEEL CABLE THAT IS SPOOLED AROUND A THIN PLASTIC SPOOL TO RAISE AND LOWER THE WINDOW ONLY GUARANTEES 1 THING...CERTAIN FAILURE OF THE PART AND A NICE JUICY PROFIT ON THE REPAIR. I DO NOT KNOW AND HAVE NOT HEARD OF AN ACCIDENT BEING CAUSED BY THIS PROBLEM BUT THE POTENTIAL IS HIGH. I KNOW I WOULD DEFINITELY BE DISTRACTED IF MY WINDOW SUDDENLY FELL WHILE DRIVING IN THE MIDDLE OF A RAIN STORM OR ANY INCLEMENT WEATHER. I WOULD LIKE TO SEE BUICK/GM HELD ACCOUNTABLE AND SEE SOME FINANCIAL RECOMPENSE FOR KNOWINGLY RELEASING A SUBPAR AND DEFECTIVE PART. *NM

Visibility › Power Window Devices and Controls
Filed Nov 7, 2006132,526 milesTX

THE WINDOWS KEEP FALLING DOWN. THEY HAVE BEEN REPAIRED SEVEN TIMES AND THE SAME PIECE KEEPS BREAKING. NOW I ONLY HAVE ONE WINDOW THAT WORKS. *NM

Visibility › Power Window Devices and Controls
Filed Oct 11, 200675,000 milesNC

ALL FOUR OF MY WINDOW REGULATORS FAILED OVER A PERIOD OF 3 YEARS. MOST OF THE WINDOWS WERE RARELY USED. THESE WINDOW REGULATOR FAILURES SEEM TO BE COMMON IN CERTAIN YEARS AND MODELS OF BUICK. THE PARTS AND LABOR TO REPAIR THE REGULATORS ARE VERY RIDICULOUS. THIS SHOULD HAVE BEEN A RECALL ITEM OR AT THE VERY LEAST PARTS SHOULD HAVE BEEN SOLD FOR MUCH LESS. I REPAIRED ONE OF MY REGULATORS MYSELF, BUT THE PART COST OVER $300. I LEARNED FROM THIS SITE I CAN ORDER THE REGULATORS ON LINE FOR 20% OF THE PART COST FROM BUICK. THEY ARE NOT HARD TO REPLACE, BUT IT IS AN AGGRAVATION THAT SHOULDN'T BE. *JB

Visibility › Power Window Devices and Controls
Filed Oct 9, 2006GA

THIS IS THE SECOND POSTING THAT I HAVE MADE IN AS LITTLE AS 4 WEEKS REGARDING REAR PASSENGER SIDE WINDOW REGULATOR. I REPLACED THE REAR DRIVER SIDE WINDOW REGULATOR APPROXIMATELY 4 WEEKS AGO AND NOW THE REAR PASSENGER SIDE REAR REGULATOR HAS FALLEN VICTIM TO THE EXACT SAME PROBLEM. THE PART IS WITHOUT QUESTION DEFECTIVE IN ITS DESIGN AND USE OF PLASTIC COMPONENTRY. THE DEALERSHIP WANTS $450 TO CORRECT. I DECIDED TO FIX MYSELF, BUT WOULD HAVE SPENT CLOSE TO $1,000 TO CORRECT TO DATE. NOW I'M WAITING ON THE FRONTS TO BREAK IF NOT THE REPLACEMENTS, BECAUSE AS FAR AS I KNOW THE REPLACEMENTS ARE BUILT THE SAME WAY. OF ALL THE PROBLEMS I HAVE REFERRED TO THE INTERNET THIS IS A PROBLEM THAT IS VERY COMMON AMONG BUICK OWNERS. SOMETHING SHOULD BE DONE TO PROTECT CONSUMER IN REGARDS TO THIS VERY POORLY DESIGNED PART. *NM

Visibility › Power Window Devices and Controls
Filed Oct 2, 2006OH

REAR LEFT HAND SIDE WINDOW REGULATOR HAS FAILED ON OUR 2001 BUICK LESABRE--WE HAVE RESEARCHED AND FOUND THAT MANY OTHER LESABRE OWNERS HAVE HAD TO REPEATEDLY REPLACE SAME WINDOW REGULATOR (ON ALL 4 AND OFTEN MORE THAN ONCE) AND THE COST IS VERY HIGH TO DO SO. IT IS THE OPINION OF ALL THESE OWNERS AND MYSELF THAT A RECALL SHOULD BE MADE BY BUICK AND THAT THEY ARE UNFAIRLY CHARGING THE CONSUMER UPWARDS OF $400-$500 FOR THE REPAIR OF SOMETHING THAT IS UNDERSTOOD TO BE A DEFECTIVE (AT THE LEAST POORLY MADE) PART!!*JB

Visibility › Power Window Devices and Controls
Filed Sep 27, 2006UT

MY BACK RIGHT POWER WINDOW ON MY 2001 BUICK LESABRE CUSTOM DOES NOT ROLL UP. I HAVE ALREADY REPLACED THE BACK LEFT WINDOW AT A COST OF $600-WHAT A RIP OFF BY BUICK-THIS SHOULD BE A RECALL-I HAVE READ 100'S OF COMMENTS REGARDING THIS SAME PROBLEM AND BUICK TAKES NO RESPONSIBILITY--THIS SHOULD BE A RECALL ON THE CHEAP PLASTIC PARTS USED IN THESE EXPENSIVE PRICED CARS! I NEVER USE THE BACK WINDOWS-THIS IS PROBABLY ONLY THE 8TH TIME SINCE 2001 THAT I HAVE EVEN ROLLED THE WINDOW DOWN. HOW CAN THE DEALER CHARGE SUCH AN OUTRAGEOUS AMOUNT TO REPAIR WHEN THE PART ONLY COSTS $99.00? GM SHOULD BE ASHAMED. I WON'T BUY ANOTHER BUICK. *JB

Steering › Linkages › Tie Rod Assembly
Filed Sep 21, 2006AR

2001 BUICK LESABRE TIRE DEVELOPED A SLOW LEAK. UPON INSPECTION AND REPAIR OF THE LEAK MECHANIC NOTICED A PROBLEM WITH THE TIE RODS. *KB A NAIL WAS DISCOVERED IN THE TIRE. *JB

Visibility › Power Window Devices and Controls
Filed Sep 17, 2006TX

BACK SEAT WINDOW REGULATOR BROKE WHILE TAKING CHILD TO PEDIATRICIAN DURING HAILSTORM. WINDOW WOULD NOT ROLL UP AND I COULDN'T PULL IT UP. *JB

Visibility › Power Window Devices and Controls
Filed Sep 11, 200642,000 milesGA

2001 BUICK LESABRE (42K MILES) THE REAR DRIVER SIDE WINDOW REGULATOR AND MOTOR FAILED WITH THE WINDOW IN THE DOWN POSITION. THE DEALERSHIP WANTED TO CHARGE $330 FOR THE PART. I DECIDED TO FIX ON MY OWN BY ORDERING THE PART ONLINE FOR $100. I INSPECTED THE ORIGINAL AND NOTED THE USE OF PLASTIC TO DRIVE THE CABLE IN THE MOTOR HOUSING. THIS IS OBVIOUSLY A SERIOUS DESIGN FLAW - THERE IS NO WAY THIS WILL HOLD UP TO TIME AND USE. UNLESS THIS IS REVIEWED AND ADDRESSED BY THIS COMMISSION I WILL HAVE TO KEEP REPLACING WITH THE SAME PROBLEMATIC PARTS. GIVEN THE LARGE NUMBER OF COMPLAINTS I BELIEVE THIS WARRANTS A REVIEW. THANKS. *JB

Visibility › Power Window Devices and Controls
Filed Aug 31, 200664,000 milesWY

2001 BUICK LESABRE, WINDOW REGULATOR ON FRONT PASSENGER AND REAR DRIVERS SIDE BROKE, CAUSING WINDOW GLASS TO DROP RAPIDLY. ON INSPECTION SAME PIECE BROKE ON BOTH, THE TOP PLASTIC GUIDE FOR THE REGULATOR MOTOR CABLE. INSTALLED AN AFTERMARKET PART AFTER FINDING OUT BUICK REPLACES REGULATOR WITH IDENTICAL FAULTY COMPONENTS. AFTERMARKET HAS BEEFED UP GUIDE ON REGULATOR. BOTH FAILURES WERE CAUSED BY NORMAL USE. WINDOW GLASS CANNOT BE SECURED AFTER REGULATOR FAILURE WITHOUT REPLACEMENT. PARTS WERE EXCHANGED DURING PURCHASE OF REPLACEMENT. *JB

Unknown or Other
Filed Jul 17, 200612,700 milesNC

DASH PAD "MELTED" ACCORDING TO DEALER. COST OVER $800.00 TO REPLACE, ALTHOUGH VEHICLE UNDER WARRANTY. *JB

Visibility › Power Window Devices and Controls
Filed May 18, 200645,051 milesFL

DT*: THE CONTACT STATED BOTH REAR POWER WINDOWS WOULD NOT ROLL UP AND FAILED TO PROPERLY OPERATE. THE VEHICLE WAS INSPECTED BY THE DEALER AND THE POWER WINDOW MOTORS WERE REPLACED ON EACH REAR WINDOW WHICH CORRECTED THE PROBLEM. UPDATED 06/16/06. *JB

Seats › Front Assembly › Seat Heater/Cooler
Filed Apr 30, 200660,000 milesMO

AUTOMATIC TRANSMISSION FAILED AT 65000 MILES AFTER HAVING ALREADY BEEN REPAIRED ONCE. INITIALLY EXTENDED WARRANTY COMPANY TRIED TO BLAME ME FOR THE FAILURE BUT AFTER DEALER DISASSEMBLED TRANSMISSION FOR INSPECTION IT WAS COVERED. ALSO, HAVE HAD NUMEROUS PROBLEMS WITH LIGHTS ON THE DASHBOARD, RADIO AND STEERING WHEEL CONSTANTLY FAILING, 2 WINDOWS HAVE FAILED IN THE OPEN POSITION, THE DRIVERS SIDE HEATED SEAT STOPPED WORKING AT 50,000 MILES. THE ONLY THING THAT HAS NOT BEEN FIXED IS THE HEATED SEAT. DEALER SAYS IT COSTS TOO MUCH TO FIX. I BOUGHT THE BEST EXTENDED WARRANTY THE DEALER OFFERED AND STILL HAVE TO FIGHT TO GET THINGS FIXED. THIS IS THE LAST TIME I BUY AMERICAN. *JB

Electrical System › 12v/24v/48v Battery
Filed Apr 7, 20069,000 milesMI

DT*: THE CONTACT STATED THE VEHICLE STALLED WHILE IDLING AND EVENTUALLY FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FIVE OR SIX TIMES BECAUSE IT WOULD NOT START. ONCE A YEAR, FOR THE LAST THREE YEARS, THE BATTERY AND ALTERNATOR WERE REPLACED. CURRENTLY, THE VEHICLE WILL NOT START AND THE DEALERSHIP DETERMINED THE BATTERY AND ALTERNATOR NEED TO BE REPLACED AGAIN.

Power Train › Automatic Transmission
Filed Mar 27, 200639,559 milesWI

2001 LESABRE TRANSMISSION FAILED WHILE DRIVING 65 MPH. *TS ***NAR***

Visibility › Power Window Devices and Controls
Filed Mar 23, 200657,330 milesNY

I FOUND THE REAR DRIVER'S WINDOW OPENED ON MY 2001 BUICK LASABRE AND I TRIED TO CLOSE USING THE ELECTRIC CONTROLS - IT WOULD NOT CLOSE. I ORIGINALLY THOUGHT VANDALISM BECAUSE I RARELY USE THAT WINDOW. I COULD PULL THE WINDOW UP WITH MY HANDS BUT IT WOULD SLIDE DOWN. I HAD NO CONTROL OF THE WINDOW WITH ELECTRIC CONTROLS. CALLED MY DEALER NOECKER BUICK-PONTIAC INC WHO TOLD ME TO FIX THE WINDOW THE REGULATOR (GM#15231245) NEEDED TO BE REPLACED. THE REGULATOR COST ME $301.80 PLUS TAX (NOT INCLUDING LABOR). I HAD IT FIXED ON JUNE 20, 2005. THE MILEAGE ON MY CAR THAT DAY WAS 50170 MILES. TWO DAYS AGO ON MARCH 21, 2006 I FOUND THE PASSENGER'S REAR WINDOW OPENED. THE WINDOW WAS INOPERABLE USING THE ELECTRIC CONTROLS. I CAN SLIDE THE WINDOW UP USING MY HANDS AND DUCT TAPE IT SHUT UNTIL I GET THE WINDOW REPAIRED. THE MILEAGE ON MY CAR TODAY IS 57350 MILES. MY FRUSTRATION IS BOTH REAR WINDOWS ARE RARELY USED AND BOTH NEEDED THE REGULATOR REPAIRED. I JUST CALL NOECHER AGAIN AND THEY ARE UNAWARE OF ANY RECALLS OR "SPECIAL" INSTRUCTION FROM BUICK TO HELP US OWNERS IN THIS SITUATION. AGAIN, THE PERSON ON THE PHONE SAID MOST LIKELY IT WOULD BE THE REGULATOR BUT WILL NOT KNOW FOR SURE UNTIL THEY INSPECT THE WINDOW. I ANTICIPATE ANOTHER $439.99 BILL COMING (INCLUDING PARTS, LABOR AND TAXES). I SEARCHED THE INTERNET INCLUDING THE NHTSA.DOT.GOV WEBSITE AND NOTICE THIS WINDOW/REGULATOR PROBLEM IS COMMON. I FEEL BUICK SHOULD COMPENSATE THE OWNERS OF 2001 BUICK LASABRE FOR THE FAULTY REGULATORS. *N

Electrical System
Filed Mar 16, 200657,300 milesMI

DT*: THE CONTACT STATED THE REAR BRAKE, HAZARD WARNING AND SIGNAL LIGHTS ARE INOPERABLE. THE DEALERSHIP WAS ALERTED BUT NO APPOINTMENT HAS BEEN MADE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Buick Lesabre → · Every Lesabre year → · How the figures are calculated →