Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
WHILE DRIVING ON THE HIGHWAY VEHICLE COMPLETELY SHUT OFF. CONSUMER WAS ABLE TO START UP BUT ONLY FOR THE VEHICLE TO TURN OFF AGAIN. THIS OCCURRED ON 3 DIFFERENT OCCASIONS ON THE SAME DAY. THERE WERE NO PRIOR WARNINGS TO VEHICLE SHUTDOWN. DEALERSHIP COULD NOT DUPLICATE ANY PROBLEMS OR REMEDIES TO DEFECT.*AK
VEHICLE STALLED IN TRAFFIC AT 50 MPH IN A LEFT BANKED TURN ENTRANCE TO HWY 121/IS35N.I PULLED OVER AND STOPPED ON SHOULDER. THE CAR STARTED AFTER ABOUT A MINUTE OR SO. CONTACTED DEALER AND WAS TOLD BY ALAN IN SERVICE DEPARTMENT THAT INCIDENT WAS A "FLUKE".*AK
ALUMINUM WHEEL POROUS & TIRE LOST ABOUT 3LBS AIR IN TWO WEEKS. IN ARIZONA IT IS OVER 100 F, 5 MONTHS OF THE YEAR. GAS STATIONS ARE 40 MILES APART. CONSUMER FEELS DEALERS REPAIR WITH SEALANT IS NOT A LONG TERM REPAIR. *ET
WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE SEVERLY PULLS TO THE RIGHT OR THE LEFT CAUSE UNKNOWN. DEALER CAN NOT IDENTIFY THE PROBLEM. PROBLEM STILL EXISTS AFTER 2 ALIGNMENTS. *AK *ML
VEHICLE EXPERIENCING PROBLEM WITH POSITIVE CONNECTOR TO THE BATTERY CAUSING SHORTAGES AND LOSS OF POWER. DEALER NOTIFIED, AND REPAIRS WERE BEING MADE. FEEL FREE TO PRVIDE FURTHER. *AK
DRIVER, WHO IS 5'10" TALL, HAS SEAT BELT COMING ACROSS HER NECK. IN EVENT OF A CRASH SEATBELT WILL HARM CONSUMER, INSTEAD OF PROTECTING HER. DEALER IS SENDING A SEAT BELT EXTENSION. PLEASE PROVIDE FURTHER INFORMATION. THE SEAT BELT EXTENDERS THAT WAS PROVIDED BY THE MANUFACTURER CAUSES THE SEAT BELT TO CROSS THE DRIVER'S STOMACH.
THERE WAS A LEAK COMING FROM THE DASHBOARD. AS A RESULT OF HEAVY RAIN DASHBOARD WIRES/FLOORBOARD WERE WET. *AK
WHEN DRIVING ENIGINE WILL COMPLETELY DIE,CAUSING LOSS OF ALL POWER. VEHICLE HAS TO SIT FOR AT LEAST 30 MINUTES BEFORE IT CAN BEE RESTARTED. DEALER HAS BEEN CONTACTED.*AK
VEHICLE EXPERIENCED POWER LOSS AND INTERMITTENT NOISE, UNABLE TO DETERMINE CAUSING OF UNEXPLAINED NOISE AND POWER LOSS. *MJS
CRUISE CONTROL CABLE UNLATCHES FROM CRUISE CONTROL MODULE JAMMING ACCELERATOR CABLE TO FULL THROTTLE. WE PICKED UP NEW CAR, AND WERE DRIVING AT 35 MPH WHEN THE CAR LURCHED AHEAD AT FULL THROTTLE. STEPPING ON BRAKES DID NOT STOP VEHICLE. IGNITION HAD TO BE SHUT OFF. TOW CALLED. TAKEN TO DEALERSHIP WHERE PROBLEM WAS IDENTIFIED TO SERVICE MGR. THEY SAID THEY WOULD CORRECT PROBLEM BY TAKING PARTS FROM ANOTHER NEW CAR. THEY JURY-RIGGED DEFECT WITH PLASTIC WIRETIES. THE PROBLEM OCCURED AGAIN THE NEXT DAY BUT TIES HELD CABLE FROM JAMMING. WE ARE WORRIED THAT THESE PLASTIC TIES DO NOT SOLVE, BUT MASK PROBLEM AND WILL NOT LAST. WE WOULD LIKE THE PREVELENCE OF THIS PROBLEM CHECKED. WE WOULD ALSO LIKE TO BE CONTACTED BY GM/BUICK RE PROBLEM AND THE DEALER'S "SOLUTION". *AK
ON LEFT AND RIGHT TURNS THERE WAS A JERKING SENSATION IN THE WHEEL, LIKE SOMETHING WAS SLIPPING. TOOK VEHICLE TO DEALER, AND THEY REPOSITIONED THE HOSES AND REPLACED STEERING PUMP. PROBLEM STILL EXISTS. CONSUMER FELT THIS WAS UNSAFE WHEN GOING AROUND A RAMP. *AK *ML
DRIVER'S SIDE TIRE WAS LEAKING AIR. CONSUMER HAD IT REPLACED. ACCORDING TO CONSUMER, DEALERSHIP WANTED A SEALANT ON THE TIRE, AND IN CONSUMER'S HOME TOWN WITH A TEMPERATURE OF 118 DEGREES, SEALANT WOULD MELT. OWNER HAD WHEEL REPLACED AT OWN COST, BECAUSE HE BELIEVED IT TO BE POROUS AND LEAKING AIR. BUICK REIMBURSED OWNER FOR REPLACEMENT COST. *AK *ML
INTERMITTENTLY ON WET PAVEMENTS WHEN THE BRAKES ARE APPLIED THERE IS A LOSS OF BRAKE POWER, RESULTING IN EXTENDED STOPPING DISTANCE. THE DEALER HAS BEEN NOTIFIED. *AK
UPON DELIVERY OF THE VEHICLE IT HAS CONTINUALLY EXPERIENCED GRINDING SOUNDS FROM THE STEERING MECHANISM. *MJS
WHEN MAKING A RGHT OR LEFT TURN EXTREME VIBRATION OCCURS IN FRONT END OF VEHICLE. DEALER REPLACED POWER STEERING HOSE WHICH DID NOT CORRECT THE PROBLEM. *AK *ML
WHILE TRAVELING DASHBOARD/ AIR CONDITIONING AND RADIO OVERHEATED. ALSO, STEERING WHEEL FAILED TO WORK PROPERLY. PLEASE PROVIDE FURTHER INFORMATION.*AK
BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR DUE TO MISSING BRAKE SHAFT RETAINER CLIP, WHICH CAUSED LOSS OF PRESSURE. YH
WHEN APPLYING BRAKES PEDAL BECOMES VERY HARD AND EXTENDED STOPPING DISTANCE OCCURS. CAUSE UNKNOWN. PROBLEM REOCCURRED SEVERAL TIMES, EVEN AFTER REPAIRS. BUICK HAS SINCE REPURCHASED VEHICLE. *AK *ML
VEHICLE WOULD SOMETIMES CUT OFF OR JUST STOP WHEN MAKING A RIGHT TURN. DEALER INSPECTED VEHICLE, AND SAID IT OPERATED ACCORDING TO SPECIFACTIONS. IT HAPPENED 2 OTHER TIMES, MAY 8 & 10, 2000. *AK
ONGOING PROBLEM WITH VEHICLE STALLING WHILE TRAVELING AT SLOW SPEED. VEHICLE WOULD RESTART MOST OF THE TIME. DEALER NOTIFIED. PROVIDE FURTHER DETAILS. *AK
WHILE DRIVING IN THE RAIN THE WINDSHIELD WIPERS MAKE WINDOWS SMEAR AND LOOK LIKE THE HAVE OIL ON THEM, AFFECTING CONSUMER'S ABILITY TO SEE. CONSUMER FEELS THERE IS A DEFECT IN THE WINDSHIELD, NOT IN THE WIPERS BECAUSE HE TOOK VEHICLE TO THE DEALER, THEY REPLACED WINDSHIELD WIPERS AND TRIED TO CLEAN WINDSHIELD 4 TIMES, BUT PROBLEM STILL EXISTS. *AK *ML
THE DESIGN OF THE HORN MAKES IT DIFFICULT TO THE DRIVER TO USE THE HORN FOR EMERGENCY. YH
WHILE DRIVING AT 55 MPH HEARD A NOISE, AND THEN THE RIGHT SIDE HEADLIGHT FLIPPED OVER ONTO THE HOOD, AND THEN IT BROKE LOOSE AND WENT IN A DITCH, CONSUMER TOOK VEHICLE TO DEALER, AND HAD HEADLIGHT REPAIRED. THIS COULD BE CONSIDERED UNSAFE BECAUSE THE WIEGHT OF THAT LIGHT COULD HAVE STRUCK SOMEONE OR SOMETHING, CAUSING A FATAL ACCIDENT. *AK
DEALER WORKED ON FRONT END 3 TIMES. GENERAL REPLACED TIRES. STILL HAVE THE PROBLEM. I DROVE A DIFERENT CAR, SAME TIRES, SAME PROBLEM. DROVE A CAR WITH DIFFERENT SIZE TIRES, WIDER AND 16" CORRECTED THE PROBLEM.ALSO SAME PROBLEM AS ODI ID: 858266 "HORN PROBLEM" DEALER UNABLE TO FIX!!. *AK PROBLEM MAY POSSIBLY BE RELATED TO THE SUSPENSION. *SLC
BATTERY IS MOUNTED UNDER THE REAR PASSENGER SEAT WITHOUT A PROTECTIVE COVER TO PREVENT THE LEAKAGE OF GAS. IN THE EVENT OF A BROKEN VENT TUBE OR CRACKED BATTERY CASE, THERE IS NO PROTECTION FOR PASSENGERS FROM EXPLOSIVE GASES OR LEAKING ACID. THE BATTERY SHOULD BE ENCLOSED IN A PROTECTIVE BOX. THERE IS A CURRENT RECALL ON OTHER VEHICLES FOR LEAKING BATTERIES. *AK *ML
WHEN CONSUMER APPLIES HER HAND ON THE STEERING WHEEL HORN IT DOESN'T WORK. SHE WOULD HAVE TO BALL UP HER FIST, AND APPLY HEAVY PRESSURE IN ORDER TO HEAR THE HORN. *AK
WIND AND ROAD NOISE SO LOUD IT IS HARD TO HEAR PASSENGERS OR RADIO. DEALER HAS TRIED TO FIX 6 TIMES. SAYS BUICK IS AWARE OF THE PROBLEM. *AK
WHILE TRAVELING CONSUMER NOTICED THAT ABS BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. CONSUMER CONTACTED DEALER. DEALER ATTEMPTED TO FIX BY CLEARING THE CODES, BUT PROBLEM REOCCURRED. *AK *ML
AT THE FIRST FILLING OF GAS TANK, FUEL CAME OUT OF BAD GASKET AND SPILLED FUEL CAUSING WICKED BAD FUEL SMELL THROUGH OUT INTERIOR OF CAR. HEATER HAS NEVER OPERATED PROPERLY. THE ONLY WAY THAT YOU CAN BE COMFORTABLE IN COLD WEATHER IS TO OPERATE MANUALLY. THE ALTERNATOR HAS ALWAYS HAD A VERY NOTICEABLE AND ANNOYING HUM AT SLOW SPEEDS. THE ALTERNATOR HAS BEEN REPLACED TWICE, WITH NO IMPROVEMENTS IN THE NOISES. POWER ASSIST FAILED AND AS A RESULT I LOST ALL BRAKING AND A STRONG ODOR DEVELOPED INSIDE THE CAR. THIS IS OK NOW AND ALONG WITH THE GAS TANK IS THE ONLY THINGS THAT HAVE BEEN REPAIRED.
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
EXPERIENCING ONGOING PROBLEM WITH HORN; UNABLE TO ACTIVATE HORN WHEN NEEDED UNLESS EXTREME PRESSURE IS APPLIED. DEALER NOTIFIED, AND INFORMED CONSUMER THAT NOTHING COULD BE FOUND. *AK
THIS CAR ALMOST CONTINUOUSLY WANDERS FROM ONE SIDE OF A LANE TO THE OTHER. IT IS EXTREMELY DANGEROUS TO DRIVE ESPECIALLY IN TIGHT TRAFFIC CONDITIONS. YOU SPEND ALL OF YOUR TIME STEERING BACK AND FORTH TO TRY AND KEEP IT GOING STRAIGHT. ON BREEZY DAYS FORGET IT, YOU CAN FEEL THE CAR SWAYING BACK AND FORTH UNDER YOU MAKING IT EVEN MORE DIFFICULT TO CONTROL. I FILLED OUT A QUESTIONNAIRE FROM GM WHEN I FIRST GOT THE CAR AND TOLD THEM "BETWEEN THE SLOPPY SUSPENSION AND THE OVER SENSITIVE STEERING, THIS IS THE WORST CAR I HAVE EVER DRIVEN" AND I MEANT IT.*AK
CONSUMER CANNOT BLOW HORN, IT TAKES TOO MUCH PRESSURE TO MAKE THE HORN BLOW. ALSO, IT IS NOT NECESSARY ALWAYS TO LOOK IN THE SAME PLACE TO MAKE HORN BLOW. *AK
DRIVER UNABLE TO SOUND THE HORN DUE TO LOCATION OF THE HORN AND HARD TO DEPRESS IT. YH
WHEN DRIVING AT SPEEDS BETWEEN 50-70 MPH VEHICLE WILL DRIFT FROM LEFT TO RIGHT, POSSIBLY CAUSING LOSS OF CONTROL. DEALER HAS ALIGNED VEHICLE TWICE, BUT DEFECT KEEPS OCCURRING. *AK
THE CUP HOLDERS ARE TOO SMALL TO HOLD A CUP OR SODA CAN. THEY ARE OF TWO DIFFERENT SIZES. WHEN A STOP IS MADE THEY HAVE A TENDENCY TO SPILL AND WHEN A PERSON REACHES TO GRAB THEM AN ACCIDENT CAN OCCUR.THE FACTORY SAYS THAT IS DESIGN, AND NOTHING CAN BE DONE ABOUT IT.I ASKED FOR A RECALL OR A REPLACEMENT AND WAS TURNED DOWN. MINE SPILLED AND POURED HOT COFFEE ALL OVER THE FLOOR. I WOULD APPRECIATE A REPLY AS TO WHAT CAN BE DONE ABOUT THIS SITUATION. *AK
CONSUMER WAS DRIVING ON HIGHWAY,AT APPROX. 65-70 MPH ON DRY SURFACE WHEN ACCELERATOR CABLE POPPED OUT OF ITS BRACKET, CAUSING VEHICLE TO GO TO FULL THROTTLE AND EXCEED SPEEDS OF 90 MPH. DRIVER STARTED TO APPLY BRAKES , IT TOOK ABOUT1 1/2 TO 2 MILES BEFORE VEHICLE COULD SLOW DOWN, AND THEN SHIFTED TO NEUTRAL. DUE TO THE EXCESSIVE BRAKING , FLAMES STARTED COMING OUT OF FRONT BRAKES. *AK
LOSS OF STEERING CONTROL ABILITY RESULTING IN ACCIDENT,DURING IMPACT NO DEPLOYMENT OF BOTH DRIVER AND PASSENGER AIRBAGS. YH
HORN IS VERY DIFFICULT TO ACTIVATE, AN ABNORMAL AMOUNT OF PRESSURE IS REQUIRED. *MJS
WHILE DRIVING AT NIGHT THE CONSUMERS LEFT HAND KNUCKLE HIT THE MANUAL PARKING LAMP SWITCH WHICH CAUSED THE HEADLIGHTS TO GO OFF. ALTHOUGH THIS IS A FEATURE OF THE VEHICLE THE CONSUMER FEELS IT IS UNSAFE BECAUSE HAD HE NOT READ THE OWNERS MANUAL HE MAY NOT HAVE KNOW WHAT TO DO. NLM
IF A PERSON WERE STANDED IN THE CAR DURING A WYO BLIZZARD THE HEATER WOULD NOT BE ABLE TO KEEP YOU FROM FREEZING. THE CAR HAS BEEN RETURNED TO THE DEALERS SIX OR MORE TIMES AND THE PROBLEM CAN'T BE REMEDIED.
LEFT DRIVERS SIDE AIR BAG BUSTED DURING ACCIDENT. YH
SLOPE OF WINDSHIELD AND COLOR OF DASH, CAUSES SEVERE REFLECTIONS, WHICH AT TIMES CAUSES BLINDNESS.
TRUNK LID FLEW UP UPON OPENING AND CAME BACK DOWN ON MY HEAD AND MY WIFE'S ON TWO DIFFERENT OCCASIONS.
DRIVER WAS ABOUT TO PARK VEHICLE WHEN SHE SMELLED SMOKE WITHIN SECONDS FLAMES DEVELOPED UNDERNEATH HOOD.PLEASE PROVIDE FURTHER INFORMATION. *AK
THE ENGINE SUDDENLY SHUT DOWN, CAUSING THE VEHICLE TO LOSE ALL POWER CAUSING VEHICLE NOT TO START BACK UP. DEALER HAS BEEN CONTACTED. DEALER SAID THAT ENGINE HAS TO BE REPLACED. CAUSE OF SIEZED ENGINE COULD NOT BE DETERMINED BUT REPAIRS WERE MADE. CONSUMER INFORMED THAT IT COULD HAPPEN AGAIN. CONSUMER TOLD TO IGNORE 'CHANGE ENGINE OIL SOON WARNING, THEN SERVICE ENGINE LIGHT CAME ON. ENGINE RUNNING ROUGH AND BURNT OIL COULD BE SMELLED. VEHICLE TOWED FOR REPAIRS. *AK *YC
AUTOMATIC TRUNK WHEN PUSHING THE BUTTON IT FLIES UP AND THEN IT COMES BACK DOWN HARD ON CONSUMER'S HEAD. COSNUMER SAYS THAT THE TRUNK IS DANGEROUS FOR SOMEONE THAT DOES NOT KNOW IT'S GOING TO DO THAT. DEALER SAYS THAT'S JUST THE WAY THEY ARE MADE THIS YEAR. *AK
THE WINDSHIELD WIPERS DID NOT FUNCTION AFTER VEHICLE WAS WASHED. DEALER TRIED TO FIX IT. PROBLEM OCCURRED AGAIN DURING RAINSTORM CAUSING POOR VISIBILITY. *YC
CUP HOLDERS WILL HOLD NOTHING. AN ATTEMPT TO PUT A CAR DESIGNED CUP HOLDER OF HOT COFFEE COULD RESULT IN SEVERE INJURIES. THERE IS NOTHING THAT WILL FIT IN THE DRINK HOLDER---NOT A CAN, NOT A CUP, NOT A BOTTLE!!
WHILE DRIVING IN TRAFFIC VEHICLE JUST SHUT OFF. BRAKES AND ENGINE FAILED, AND EVERYTHING JUST SHUT DOWN. DEALERSHIP HAS BEEN NOTIFIED. MECHANIC STATED THAT THEY CAN'T DUPLICATE THE PROBLEM. *AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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