I WAS ON MY WAY BACK HOME WHICH IS ROCHESTER, NY. I WAS COMING FROM PORSMOUTH, VA. FROM BURYING MY MOTHER WHICH SHE PASS ON JUNE 3, 2014. I HAD A CAR ACCIDENT ON JUNE 22, 2014. A CAR WAS COMING OVER INTO MY LANE FROM THE LEFT LANE CUT ME SHORT, I TRIED NOT TO HIT THE CAR TURN MY CAR TO THE RIGHT BUT THE CAR HIT MY CAR AND MADE MY CAR GO OUT OF CONTROL WENT TO THE LEFT AND HIT THE CENTER CONCRETE BARRIER WITH THE LEFT FRONT PORTION OF MY CAR, THEN I VEERED ACROSS BOTH LANES AND STRUCK THE EAST ROCK EMBANKMENT BEFORE MY CAR COMING TO REST IN THE LEFT LANE OF TRAVEL FACING NORTH. THE CRASH OCCURRED NORTHBOUND ON L-476 PA TURNPIKE AT 0850 HOURS. MY DAUGHTER AND I WAS HURT IN THAT CRASH. WE WENT TO THE HOSPITAL WE HAD TO DO THERAPY AND AS OF SEPTEMBER 25 2014 I AM STILL GOING TO THERAPY. THE CAR THAT I WAS IN THE CRASH WITH WAS MY BUICK LACROSSE 2005. THE CAR KEY JUMP OUT OF THE IGNITION ON TOP OF THE DASHBOARD AND THE KEY WAS BENT INTO THE SHAPE OF A HORSE SHOE AND MY CAR WAS TOTAL IN THAT CRASH. *TR
2005 Buick Lacrosse complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT IT WAS NOT CONFIRMED IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT WAITED FOR TWO MONTHS FOR THE RECALL REPAIR BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I BROUGHT MY CAR TO MY MECHANIC FOR REGULAR INSPECTION. I HAVE A STRANGE NOISE IN THE STEERING BASE WHEN I TURN THE WHEEL OR APPLY THE BRAKES. HE TOLD ME IT WAS IN THE STEERING COLUMN AND MY AIRBAG LIGHT COMES ON AND WILL NOT GO OFF. I FOUND THAT THERE WAS A RECALL FOR THE BRAKE PEDAL PUSHROD RETAINER AND I WENT TO THE BUICK DEALERSHIP AND THEY TOLD ME THERE WAS NO PROBLEM,YET I HAVE A VEHICLE HISTORY SUMMARY FOR IT. HOW CAN I GET IT FIXED IF THEY DENY IT? *TR
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2005 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO IGNITION RECALL PARTS ISSUE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. RECALL # 14V355000.*JB
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED THE NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL AND FRONT END OF THE VEHICLE BEGAN TO SHAKE. THE CONTACT ALSO STATED THAT THE VEHICLE VEERED TO THE RIGHT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
PULLED INTO PARKING LOT AND LOST POWER STEERING. LOTS OF CLUNKING AND GRINDING JUST PRIOR. MECHANIC SAYS POWER STEERING HOSES, RACK AND PINION AND TIE RODS. YET ANOTHER PROBLEM WITH THIS VEHICLE. GM WAS AWARE ENOUGH OF THE PROBLEM THAT THEY PUT A SUPERVISOR ON THE LINE BUT SAID THAT IT IS OUT OF WARRANTY NOW, SO IT'S NOT THEIR PROBLEM. GOING TO TRY TO WORK WITH LOCAL GUYS TO GET OUT OF IT. NOT SINKING ANOTHER PENNY INTO THIS CAR. IF THIS HAD HAPPENED ON THE HIGHWAY, I'D BE DEAD. *TR
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS UNAWARE OF WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD DECELERATE OR ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL MALFUNCTIONED AND FAILED TO DISPLAY THE CORRECT READINGS FOR THE SPEEDOMETER AND FUEL GAUGE. IN ADDITION, THE SUN ROOF WAS LEAKING, THE REAR PASSENGER DOOR WOULD NOT OPEN AND THE AIR CONDITIONER WAS CONTINUOUSLY ON ALTHOUGH THE CONTROL WAS TURNED TO THE OFF POSITION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM RECURRED. THE VEHICLE WAS NOT INSPECTED FOR THE DOOR OR THE AIR CONDITIONER UNIT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATELY FAILURE MILEAGE WAS 30,000.
BROKEN STABILIZER BAR, SWAY BAR LINKS AND BUSHINGS WERE REPLACED.SEVERAL DAYS LATER THERE WAS LEAKAGE UNDER THE DRIVERS SIDE OF CAR. AFTER CHECKING FLUIDS ALL SEEMED IN ORDER. BUT LEAKAGE CONTINUED UNTIL I ASSUME FLUID WAS LOW OR OUT. NOW I NOTICE A STEERING WHEEL SQUEAL WHENEVER I TURN THE STEERING WHEEL, REGARDLESS OF LOW OR HIGH SPEED. I UNDERSTAND POWER STEERING IS STILL A PROBLEM. WHEN WILL THERE BE A RECALL? *TR
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR ILLUMINATED AND CONTINUED TO FLASH OFF AND ON INTERMITTENTLY WHEN THE VEHICLE WAS DRIVEN OVER A BUMP IN THE ROAD. THE DEALER STATED THAT A SENSOR LOCATED INSIDE THE FRONT PASSENGER SEAT HAD MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. UPDATED 09/21/15*LJ THE CONSUMER RECEIVED AN ESTIMATE OF $2,000 TO FIX THE AIR BAG SYSTEM. UPDATED 10/14/15. *JB THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED ON AN INTERMITTENT BASIS, REGARDLESS OF THE SEAT WAS OCCUPIED. UPDATED 04/20/16. *JB
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE DEALER STATED THAT THE CATALYTIC CONVERTER AND ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
I WAS CROSSING HWY 90 IN LAKE CITY, FL. I CHECKED BOTH WAYS AND NO TRAFFIC WAS COMING. AS I WAS GOING INTO THE MALL A CAR CAME OUT OF NO WHERE AND HIT ME ON THE PASSENGER SIDE I DID NOT SEE HER HIT ME. IT TOTALED MY CAR AND THEY BLAMED ME FOR THE ACCIDENT. THE AIR BAG DID NOT DEPLOY...UPDATED 08-26-14 *BF UPDATED 8/29/2014 *JS
THE AIR BAG MODULE IN MY LACROSSE IS BEING REPLACED FOR THE FOURTH TIME. IT FAILED THE FIRST TIME AROUND 40,000 MILES AND WAS REPLACED UNDER THE WARRANTY. IT FAILED AGAIN AROUND 80,000 AND I PAID TO HAVE IT REPLACED AROUND $900.00. I NOW HAVE 117,647 MILES ON THE CAR AND IT IS BEING REPLACED AGAIN. GM SAID THEY WOULD PAY $500.00 OF THE REPAIR COST. I DON'T KNOW WHAT IS CAUSING THESE MODULE BREAK BUT IT WOULD SEEMS THAT THIS WOULD BE A PART THAT RARELY BREAKS. I BELIEVE THE SOURCE OF THE PROBLEM HAS NEVER BEEN ESTABLISHED AND THAT IT WILL GO OUT AGAIN IN 30,000 MILES. THE UNIT IS LOCATED UNDER THE DRIVERS SEAT AND BELIEVE THAT HE WIRING IS SHORTING OUT ON THE SEAT TRACK. IF THE RED INDICATOR IS ON AN I MOVE MY SEAT IT GOES OUT IN LESS THAN A MINUTE. I HAVE ADVISED GM OF THIS BUT NO ACTION ON THEIR PART. *TR
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE BRAKES FAILED. THE CONTACT ALSO STATED THAT THE DRIVER HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,150.
TL* THE CONTACTS OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL NOISE HEARD AS THE CONTACT DROVE OVER A BUMP. THE CONTACT NOTICED THAT THE SWAY BAR THAT WAS ATTACHED TO THE WHEEL WAS CORRODED AND FRACTURED. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL SOUND WHEN THE BRAKES WERE DEPRESSED. THE CONTACT ALSO STATED THAT SHE HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD COME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE FAILURE HOWEVER, THE MECHANIC REPLACED THE TWO FRONT WHEEL BEARING SENSORS ON THE FRONT AND THE BACK FOR A TOTAL OF SIX TIMES. THE REMEDY REPAIR FAILED AND THE ABS LIGHT WAS STILL ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 10/02/14*LJ UPDATED 3/10/2015 *JS
MY DAUGHTER HAS A 2005 BUICK LACROSSE THAT THE ELECTRICAL SYSTEM SHUTS OFF DIFFERENT ITEMS THAT CAN BE DANGEROUS AT NIGHT. THE HEADLIGHTS (DIMS) WILL SHUT OFF, THE RADIO WILL TURN OFF OR THE LIGHTS FOR IT WILL DIM OR SHUT OFF, THE DASH LIGHTS DIM OR TURN OFF COMPLETELY, THEN TAKE QUITE A WHILE TO COME BACK ON. SOMETIMES IT AFFECTS ONLY DIFFERENT PARTS OF THOSE LISTED ABOVE. THE ISSUE IS WE HAVE HAD IT INTO A REPAIR SHOP AT LEAST TWICE FOR IT AND THEY HAVE REPLACE SOME PARTS THEY THOUGHT COULD CAUSE IT, BUT IT HASN'T STOPPED IT FROM HAPPENING. IT IS ONLY NOTICEABLE IN THE EVENINGS WHEN THE LIGHTS ARE NEEDED BUT IT HAPPENS AT ANY TIME BUT WHEN YOU WANT TO DUPLICATE THE PROBLEM. NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS BECAUSE WHEN WE GET IT TO THE SHOP, THE PROBLEMS ARE NO LONGER SHOWING UP. IT HAS DONE THIS FOR HER AT LEAST 6 TIMES. *TR
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT NUMBER: 35 FUSE MELTED INTO THE FUSE BOX, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
FROM APPROX. 60,000 MILES DRIVERS DOOR WOULD STICK IN THE LOCKED POSITION REGARDLESS OF LOCK SOLENOID ACTUATION. CYCLING DOOR LOCK SOLENOID SEVERAL TO "MANY" TIMES USUALLY LOOSENED IT UP, HOWEVER, AT 80,000 MILES IT STUCK FOR 3 DAYS. DEALER THAT REPLACED THE MECHANISM ADVISED THAT WHEN THE DOOR UNLOCKS, THERE IS A METAL GEAR IN THE DOOR LOCK MECHANISM THAT ENGAGES A PLASTIC GEAR THAT MOVES TO ENGAGE THE DOOR HANDLES (IN & OUT) SO WHEN YOU PULL ON EITHER HANDLE THE DOOR OPENS. SO, WHEN THE PLASTIC GEAR WEARS OUT, YOUR DONE. DEALER HAD TO BREAK INTO THE CAR BECAUSE THE DOOR WILL NOT OPEN WITH THIS MALFUNCTION. DRIVERS DOOR, PASSENGER DOOR AND NOW, LAST WEEK AT 180,000 MILES THE REAR DRIVER SIDE DOOR HAVE ALL MALFUNCTIONED AND NEEDED REPLACEMENT. APPROX. $250 - $300 EACH TIME DEPENDING ON NEED TO BREAK IN. SAFETY ISSUE IF YOU GET LOCKED IN WHEN IT MALFUNCTIONS. *TR
I WAS DRIVING WITH MY WIFE IN THE PASSENGER SEAT WITH HER SEAT BELT ON AND AS I SLOWED DOWN TO A STOP SIGN THE PASSENGER AIR BAG ACTIVATION LIGHT DISENGAGED, ONLY AFTER PROCEEDING THROUGH THE INTERSECTION HEADING DOWN US-26 IN NEWBERRY, FL AND REACHING ABOUT 45 MPH THE LIGHT REACTIVATED. I LOOKED UP THIS RECALL WITH THE NHTSA AND WAS TOLD BY [XXX] FROM BUICK THAT MY CAR WAS NOT LISTED AS A SUSPECT VEHICLE FOR RECALL. I WAS ALSO TOLD BY BUICK/ [XXX] THAT SHE DID NOT POSSESS THE ABILITY TO LIST MY VIN# AS A PROBLEM VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DRIVING ALONG ROAD AND LIGHTS AUTOMATICALLY SHUTS OFF ON LOW BEAM AND WHEN YOU SWITCH TO HIGH BEAMS THEY WILL STAY ON AUTOMATIC DAY RUN LIGHTS WILL SHUT OFF. REPLACED RELAY #35 AND LIGHTS WORKED FOR A COUPLE OF MONTHS AND THEY WENT OUT AGAIN AND NOW 05/04/2014 THEY ARE STILL SHUTTING OFF. *TR
TL* THE CONTACT OWN A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WOULD FLICKER ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,500 AND THE CURRENT MILEAGE WAS 115,001.
A CREAKING SOUND WAS NOTICED USUALLY WHEN TURNING THE STEERING WHEEL OR IN A CONSTANT STATE TURN MOSTLY AT SPEEDS BELOW 40 MPH. CAR WAS TAKEN TO A GM (BUICK ) DEALER GARAGE AND IT WAS DIAGNOSED AS THE RACK AND PINION. DEALER RECOMMENDED REPLACING THE RACK AND PINION, TIE RODS, POWER STEERING PUMP AND HOSE AND ALSO RECOMMENDED REPLACING THE STRUTS. I TOOK THE CAR TO A GARAGE THAT DOES MD STATE INSPECTIONS TO HAVE THE CAR INSPECTED AND THEY QUICKLY FOUND THE ISSUE....THE FRONT STABILIZER BAR WAS FATIGUE CRACKED COMPLETELY THROUGH AT THE ATTACH POINT ON ONE END AND ONLY THE BOLT WAS HOLDING IT TOGETHER. THE STABILIZER BAR WAS REPLACED AND THE NOISE WENT AWAY. IF I HAD TAKEN THE GM DEALER'S ADVICE I WOULD HAVE SPENT AT LEAST $1,850 AND STILL HAD THE PROBLEM. THE MECH. AT THE INSPECTION STATION SAYS THAT THIS IS A CHRONIC PROBLEM WITH CERTAIN GM MAKES/MODELS. *TR
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WAS DRIVING APPROXIMATELY 3 MPH AND ACTIVATED THE HEADLIGHTS HOWEVER, THE DRIVER'S SIDE HEAD LAMP ILLUMINATION WAS EXTREMELY DIM. IN ADDITION, WHENEVER THE HIGH BEAM HEADLIGHTS WERE ENGAGED, THE DRIVER'S SIDE HEAD LAMP WOULD NOT ILLUMINATE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 107,175.
THIS IS THE FIFTH (5TH) TIME THE RACK AND PINION HAS GONE OUT ON THIS VEHICLE IN THE PAST THREE MONTHS - MAY 2013 THROUGH JULY 2013. THIS DOES NOT MAKE ANY SENSE - THE VEHICLE WAS REPAIRED WITH "GENUINE GM PARTS" AND STILL CONTINUES TO GO OUT IN ABOUT A WEEK AFTER INSTALL. WHEN IS SOMEONE GOING TO ADDRESS THIS ISSUE? I SEND COMPLAINT AFTER COMPLAINT TO YOU AND TO THE BUICK PEOPLE AND NOTHING IS BEING DONE. WHAT GOOD DOES IT DO TO KEEP SENDING COMPLAINTS TO YOUR AGENCY? WHAT GOOD DOES IT DO TO SEND COMPLAINTS TO BUICK AND GENERAL MOTORS - NOTHING IS GOING TO HAPPEN, NOTHING IS GOING TO BE FIXED. BAH!!!!!!! I WILL DEFINITELY NEVER PURCHASE ANOTHER AMERICAN VEHICLE AGAIN! NOTHING BUT THE RUNAROUND. IF MY NAME WAS SHAQUILLE O'NEAL THEY WOULD BE SENDING ME A BRAND NEW VEHICLE TO SHUT ME UP. *TR
CAR WAS REPAIRED THURSDAY, JUNE 27, 2013, PICKED UP ON THURSDAY, JUNE 27, 2013, RACK AND PINION WENT OUT FRIDAY NIGHT, JUNE 28, 2013 FOR THE FOURTH () TIME IN LESS THAN TWO MONTHS. SOMETHING NEEDS TO BE DONE ABOUT THIS DEFECT. THERE WAS NO WARNING, STEERING GOT TIGHT, PULLED OVER AND CHECKED THE FLUID, WAS EMPTY, PUT SOME MORE IN AND IT POURED OUT THE BOTTOM ON THE DRIVER'S SIDE. JUST LIKE THE OTHER THREE TIMES. *TR
MY SON WAS DRIVING AND THE RACK AND PINION WENT OUT AGAIN. THIS IS THE THIRD TIME IN TWO MONTHS. SOMETHING NEEDS TO BE DONE ABOUT THIS VEHICLE BEFORE SOMETHING SERIOUS HAPPENS LIKE LOST OF LIFE. *TR
SON WAS DRIVING TO PICK UP HIS MOTHER FROM WORK. STEERING BECAME HARD TO TURN (2ND TIME IN ONE MONTH). VEHICLE WAS REPAIRED FOR RACK AND PINION PROBLEMS NOT ONE MONTH AGO. PROBLEM HAS RECURRED. GM IS AWARE THAT THERE IS A PROBLEM WITH THIS PLATFORM (SHARED WITH BUICK LUCERNE) AND CHOOSES NOT TO FIX OR ADDRESS THE PROBLEM UNTIL THERE IS LOSS OF LIFE. THE NHTSA IS AWARE THAT THERE IS A PROBLEM ALSO. *TR
I WAS DRIVING OUT INTERSTATE TAKING MY DAUGHTER AND GRANDKIDS HOME IT WAS DARK AND ALL THE SUDDEN MY HEADLIGHTS WENT OFF, HAD TO TRY AND GET PULLED OVER TO SHOULDER I WAS SCARED I WOULD WRECK BECAUSE I COULD NOT SEE WHERE I WAS GOING, GOT PULLED OVER AND AFTER TURNING CAR OFF AND ON SEVERAL TIMES FINALLY AFTER ABOUT 30 MINS OR SO MY HEADLIGHTS CAME BACK ON. I NEVER KNOW WHEN THIS IS VGOING TO HAPPEN AND IT FRIGHTENS ME TO THINK I COULD HAVE A SERIOUS ACCIDENT WITH MY 8YR OLD CHILD IN THE CAR WITH ME. THE DEALER I PURCHASED FROM WILL NOT WORK WITH ME TO GET THIS PROPERLY FIXED. *TR
MY WIFE AND SON HAVE COMPLAINED FOR LAST COUPLE OF MONTHS THAT THE POWER STEERING IS BECOMING MORE AND MORE DIFFICULT TO TURN, MAKES FUNNY NOISES, BUMPING/THUMPING SOUND, WHEN TURNING, A LOW SOUNDING SCREECHING NO POWER STEERING FLUID. MY SON WAS DRIVING TO FOOTBALL PRACTICE THE POWER STEERING WENT OUT ON WHILE TURNING A CORNER, IMPOSSIBLE TO TURN. A CLASSMATE WITH HIM, AND TOGETHER THEY HAD TO TURN THE CAR (ALMOST WRECKING THE VEHICLE). I WENT TO GET THE CAR AND CHECKED THE FLUID LEVEL, THERE WAS NONE IN THE PUMP. I PUT SOME IN AND CHECKED UNDER THE CAR. POWER STEERING FLUID WAS POURING OUT UNDER THE DRIVER'S SIDE. AFTER FILLING IT AGAIN, THEY POWER STEERING WORKED FOR ONLY A MOMENT OR SO, SCREECHING AT THE SAME TIME AND SHORTLY THEREAFTER, IT NO LONGER WORKED. I THOUGHT IT WAS A BUSTED POWER STEERING HOSE. MY WIFE TOOK IT TO THE SHOP, THEY PUT IT UPON THE RACK AND WE WERE TOLD IT WAS THE RACK AND PINION THAT WENT OUT. THAT IT WOULD COST AROUND $700 TO REPAIR IT. THE CAR IS IN THE SHOP FOR REPAIRS AS I AM TYPING THIS - MILEAGE IS AROUND 67,500 - PROBLEM INITIALLY BEGAN (PER MY WIFE AND SON) A COUPLE OF MONTHS OR SO AGO. I DO NOT DRIVE THAT VEHICLE, OTHERWISE I PROBABLY WOULD HAVE NOTICED THE PROBLEM MUCH SOONER. THERE ARE SEVERAL BUICK VEHICLES BUILT ON THE SAME TYPE OF PLATFORM AS OUR 2005 BUICK LACROSSE THAT HAVE RECALLS. WHY IS THERE NOT A RECALL ON THIS VEHICLE SINCE THE PROBLEMS APPEARS TO BE ACROSS THE BOARD? ALMOST ALL THE COMPLAINTS I RESEARCHED ABOUT THIS PROBLEM WI
LOW BEAM HEADLIGHT STOP WORKING (BOTH). *TR
FRONT END OF CAR HAS A SLIGHT SHIMMY,AND TIRES WILL THUMP AT ALL SPEEDS. DEALER DID A FORCE BALANCE,DID NOT HELP. I HAD A FOUR WHEEL ALIGNMENT DONE.THAT HELPED ABOUT 85 PERCENT OF THE PROBLEM BUT STILL HAS A SLIGHT SHIMMY. I DON'T KNOW ABOUT THE ROTORS OR RIMS.TIRES ARE NEW. NEW WHEEL BEARINGS INSTALLED. *TR
LOW BEAM HEAD LIGHTS WENT OUT WHILE DRIVING. I PULL TO THE SHOULDER CHANGED THE SWITCH SETTING FROM AUTO TO ON. THIS DID NOT HELP . I DROVE HOME ON HIGH BEAMS. AS I ENTERED THE DRIVEWAY THE LOW BEAMS CAME BACK ON. THIS IS THE SECOND TIME THE LIGHTS HAVE GONE OUT ONLY TO COME BACK ON AFTER A FEW MINUTES. *TR
MY LOCAL BUICK DEALER REPLACED THE STEERING RACK ON MY 2005 BUICK LACROSSE CXL ON WEDNESDAY, OCTOBER 17, 2012. THE SYMPTOMS INCLUDED A LOUD WHINE WHEN ACCELERATING AFTER A LEFT TURN. A SEAL IN THE STEERING RACK LEAKED, AND THE POWER STEERING FLUID LEAKED INTO THE BOOT, BUT NOT ON TO THE GROUND. GM REFUSES TO PAY FOR THIS PROBLEM, AND I FEEL THAT IT IS A POTENTIAL SAFETY ISSUE. I BELIEVE THAT THIS STEERING RACK MAY BE COMMON TO BUICK REGAL, PONTIAC GRAND PRIX, AND CHEVROLET IMPALA. I AM THE ORIGINAL OWNER OF THIS CAR. *TR
MY COMPLAINT IS A DUPLICATE OF ALL THE OTHER STEERING COMPLAINS. IT HAS A CRUNCHING-GRINDING SOUND AND IT IS GETTING WORSE. IT STARTED AT ABOUT 41,000 MILES. I SEE THAT IT STARTED MUCH EARLIER WITH MANY OTHER LACROSSE'S. WHAT IS WRONG WITH YOU GM??? WHY IS THERE NOT A RECALL ON THIS. I JUST PURCHASED THIS VEHICLE FROM A REPUTABLE DEALER AND OF COURSE IT STARTED JUST THREE MONTHS AFTER. I EVEN PURCHASED THE EXTENDED WARRANTY WHICH OF COURSE DOES NOT COVER THIS. I CANNOT AFFORD TO FIX THIS. I HAVE NEVER OWNED A GM BEFORE AND THOUGHT THAT THIS COULD BE MY LUCKY CAR. WRONG. *TR
THIS HAS HAPPENED NUMEROUS TIMES. OUR HEADLIGHTS WILL GO OUT AT NIGHT OR ANYTIME. WE WERE ALMOST IN AN ACCIDENT ON MARCH 24,2012 WITH MYSELF AND MY 2 CHILDREN BECAUSE OF THIS THERE WAS ONCOMING TRAFFIC AND I DIMMED MY LIGHT AND THEN EVERYTHING WENT BLACK I COULDN'T SEE THE ROAD AND THE OTHER CAR JUST MISSED FROM HITTING MY VEHICLE. PLEASE HELP IT IS VERY SCARY. THERE HAS BEEN A TIME THAT THIS HAPPENED AND THEN FOR 3 DAYS AFTERWARDS I STILL DIDN'T HAVE ANY LIGHTS DIM OR BRIGHT. *TR
LOW BEAMS INTERMITTENTLY FAIL AT NIGHT, THEN SELF-RESTORE WITHIN A FEW MINUTES. HIGH BEAMS WORK. ALREADY CHANGED THE SIGNAL ARM SWITCH, THE HEADLAMP IN-DASH SWITCH, THE RELAY IN THE FUSEBOX, BOTH HEADLAMP ASSEMBLIES. HOMESTEAD CHEVROLET/CADILLAC DEALER AND VARIOUS "SMART" MECHANIC SHOPS SEEM TO BE OUTWITTED BY THIS ONE. *KB
A COUPLE MONTHS AGO IT STALLED, WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING IT. THERE WERE NO ENGINE LIGHTS ON. THIS HAPPENED TO ME A COUPLE TIMES AND TO MY HUSBAND. IT TAKES ABOUT 2-3 MINUTES BEFORE YOU CAN START IT. THE ENGINE LIGHT WILL COME ON WHEN IT STALLS, BUT GOES OFF WHEN STARTED. WITHOUT THE ENGINE LIGHT ON, THERE IS NO THE CODE TO FIND OUT WHAT IS WRONG. ONE TIME IT STALLED AND WHEN STARTED, THE ENGINE LIGHT STAYED ON.. MY HUSBAND TOOK IT TO THE GM DEALER AND WE WERE TOLD IT WAS THE BATTERY. WE BOUGHT BRAND NEW BATTERY AND INSTALLED IT. SAME DAY THE CAR WOULD STALL. I HAVE READ MANY STORIES ABOUT THIS PROBLEM WITH THE 2005 BUICK LACROSSE. PEOPLE SEEM TO HAVE MULTIPLE PROBLEMS IT COULD BE, BUT WHEN REPLACING PARTS DOESN'T FIX THE STALLING PROBLEM. I CALLED GM AND GOT A CASE NUMBER. WE ARE TOLD TO KEEP DRIVING IT UNTIL THE ENGINE LIGHT STAYS ON SO WE CAN GET A DIAGNOSIS. WHEN THE CAR STALLS AT 20 MPH OR 55 MPH, YOU HAVE NO CONTROL OF THE VEHICLE. GM WON'T DO ANYTHING UNTIL THERE IS A DIAGNOSIS. I ASKED GM IF I COULD GET A LOANER CAR UNTIL MY CAR IS FIXED AND THEY JUST SAY THE WARRANTY IS OVER, OR IT IS A SEVEN YEAR OLD CAR, AND OF COURSE WON'T DO ANYTHING UNTIL IT ISDIAGNOSED.?? IT IS VERY DANGEROUS, ESPECIALLY IF NO WARNING LIGHTS COME ON. I DON'T DARE TO DRIVE IT. MY HUSBAND IS THE ONLY ONE WHO DRIVES IT. WE HAVE ANOTHER VEHICLE, WHICH IS GAS HOG THAT I HAVE TO DRIVE. I CAN'T AFFORD A NEW CAR. I ALSO CAN'T AFFORD TO KEEP BUYING PARTS THAT DON'T FIX THE PROBLEM.MY CAR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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