Page 3 of 3 · complaints 101–141 of 141

2016 Buick Enclave complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Air Bags
Filed Sep 14, 2023CA

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed Sep 12, 2023AR

The contact owns 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed Sep 6, 2023GA

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed Sep 6, 2023AZ

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed Aug 21, 2023NY

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed Aug 15, 2023NJ

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed Aug 11, 2023RI

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed Aug 10, 2023MS

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed Aug 9, 2023AZ

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed Aug 7, 2023GA

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, parts to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed Jul 25, 2023FL

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed Jun 22, 2023IA

Takata recall. The contact owns a 2016 Buick Enclave. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

Power Train › Automatic Transmission
Filed Oct 13, 202265,000 milesCA

The contact owns a 2016 Buick Enclave. The contact stated that while accelerating, the fourth gear jumped to the fifth gear and was stuck. No warning lights illuminated. The vehicle was taken to the dealer where the transmission specialist test-drove the vehicle and was unable to duplicate the failure. The vehicle was then taken to an independent mechanic where it was diagnosed that the gear was burnt, and the transmission needed to be replaced. Additionally, the contact stated that the air bag warning lights, charging system, and radio system malfunctioned. The contact stated that he suspects that the electrical system had malfunctioned however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure The failure mileage was approximately 65,000.

Power Train
Filed Sep 4, 2022MS

When stopped on a incline and you step on brake the transmission will go out of gear ,then when you start off you have to hold brake till transmission engages, it is really scary , I have almost rolled back into another car several times . Went back to place we bought the car new , they said it must be a safety feature, it is not ! My wife is scared to even drive , love the car except for this !

Engine
Filed Feb 16, 2022118,949 milesAR

The contact owns a 2016 Buick Enclave. The contact stated that while accelerating from a complete stop uphill, with his children in the middle rear passenger’s seats, the vehicle stalled. The check engine warning light illuminated. The contact shifted to neutral and allowed the vehicle to roll downhill to the side of the road. The contact turned off the vehicle for 10 minutes. The contact restarted the vehicle and was able to continue to drive to his destination; however, the failure reoccurred that night, upon accelerating uphill from a complete stop. The local dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 118,949.

Power Train
Filed Feb 2, 2022NJ

My car shutters and shakes when switching gear. My mechanic believes it’s transmission and or torque. My mechanic said he has fixed at least 6 of them recently as well and is very surprised there is no recall

Seat Belts1 injured
Filed Sep 26, 2021AL

Child became entrapped in 3rd row seatbelt, seatbelt was unable to be released from locked position and it wrapped so tight around the child his airway was cut off, it wouldn’t come from around him, and had to be cut off.

Visibility/Wiper
Filed Mar 19, 202145,000 milesIN

WINDSHIELD WIPER AND WINDSHIELD CLEANER SWITCH WORKS AT TIMES THEN STOPS. THE OTHER DAY IT STARTED TO RAIN WHEN GOING HOME FROM MY WIFES DOCTOR APPOINTMENT. WE LUCKLY WERE ABLE TO PULL OVER. WIPER SWITCH WORKED 1 TIME SENCE THEN FUSES AND RELAYS GOOD

Unknown or Other
Filed Aug 20, 2020NY

THE AIR CONDITIONER STOPPED WORKING AFTER AFTER 45K MILES. THIS COULD BE A SIMILAR PROBLEM GM IS EXPERIENCING WITH THEIR OTHER BRANDS FROM 2015 TO 2017. WE WOULD QUOTED THE REPAIR COSTS OF 1200. IT UNACCEPTABLE FOR THE AIR CONDITIONER TO STOP WORKING AFTER SUCH A SHORT PERIOD OF TIME DUE TO THE FACT WE LIVE IN A COOL TEMPERATURE REGION OF THE NORTHEAST.

Structure › Body
Filed Jun 19, 2020FL

CAR IS LEAKING FROM UNDER THE DRIVER SIDE UNDER THE DASH (BY YOUR FEET) AND ON THE PASSENGER SIDE UNDER THE DASH (BY YOUR FEET) I LIVE IN FLORIDA AND IT OFTEN RAINS. I'M CONCERNED ABOUT MOLD AND RUST OR ELECTRICAL PROBLEMS. IT APPEARS TO BE A COMMON PROBLEM IN GM VEHICLES. (GOOGLE SEARCH) SO WHY ISN'T GM RECALLING IT? *TR

Engine
Filed Apr 20, 202065,000 milesOH

MY CAR ISN'T LEAKING ANY OIL SO IT IS BURNING IT AND ITS IT'S UNDER WARRANTY STILL BUT THEY WON'T FIX ANYTHING ON IT AND OTHER YEAR AND MAKE MODELS ARE HAVING THE SAME PROBLEM.

Steering
Filed Nov 22, 201969,000 milesFL

WAS DRIVING MY CAR AND WENT TO TURN INTO THE GAS STATION. WHEN I TRIED TO TURN IT WAS A LOUD WHIRRING SOUND. I TOOK IT BACK TO WHERE I BOUGHT IT. I HAVEN'T EVEN OWNED THE CAR FOR 30 DAYS YET. THEY SAID POWER STEERING FLUID WAS LEAKING. THEY CHECKED TO SEE IF IT WAS COMING FROM PUMP OR HOSE AND IT WAS FROM THE PUMP. SO HAD TO REPLACE POWER STEERING PUMP. GOT MY CAR BACK LAST NIGHT AND THE STEERING STILL FEELS OFF IT ISN'T MAKING THE WHIRRING NOISE NOW. IT IS SO HARD TO EXPLAIN. IT FEELS BOUNCY WHEN YOU MAKE A RIGHT TURN I GUESS YOU COULD CALL IT. THE CAR MAKES A SQUEAKING NOISE WHEN TURNING AS WELL AND THEY COULDN'T FIGURE OUT WHY.

Steering
Filed Oct 23, 201971,300 milesKS

POWER STEERING HAS STARTED FAILING WHEN TURNING, MAKING IT EXTREMELY HARD TO TURN THE STEERING WHEEL. SEEMS WORSE AT SLOW SPEED. HAPPENS WHENEVER AND WHEREVER I TRY TO TURN THE STEERING WHEEL. WILL DRIVE OKAY WHEN GOING STRAIGHT. MADE APPOINTMENT FOR SERVICE. I SUSPECT POWER STEERING PUMP NEEDS REPLACED, BUT JUST GUESSING.

Air Bags
Filed Jul 29, 201951,000 milesVA

2016 BUICK ENCLAVE HAD A SERVICE AIRBAG LIGHT/MESSAGE ILLUMINATED ON DASHBOARD CONTINUOUSLY. I BROUGHT THE VEHICLE INTO THE DEALERSHIP FOR A DIAGNOSTIC TEST & THE ISSUE IS THE WIRING HARNESS FOR THE PASSENGER SIDE AIRBAG. WHEN THE TECHNICIAN MOVES THE WIRING HARNESS THE LIGHT COMES & GOES. ADDITIONALLY, I FOUND SERVICE BULLETINS TALKING ABOUT THE SAME PROBLEM FOR VARIOUS GM PRODUCTS.

Engine
Filed Jul 4, 201969,499 milesLA

MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE CAR UP AND IT STILL HAD GAS FUMES. I TOOK IT BACK. THEY SMELLED IT. KEPT IT FOR 2 DAYS. THEY COULDN'T FIND THE PROBLEM SO THE KEPT DRIVING IT AND RUNNING IT UNTIL THEY COULDN'T SMELL IT ANY LONGER. I PICKED IT UP AGAIN AND I STILL SMELL IT. I BROUGHT IT BACK BUT THEY ARE DENYING THAT THEY DO. EVEN LIED TO GM CUSTOMER SERVICE THAT THEY RODE AROUND WITH ME. I HAD A HORRIBLE HEADACHE WHEN I RETURNED HOME WITH THE CAR. IT'S BEEN PARKED FOR OVER A WEEK. I AM TERRIFIED TO DRIVE IT SCARED IT WILL CATCH ON FIRE OR MY CHILDREN AND I WILL GET SICK. PLEASE HELP ME. I HAVE TRIED WORKING WITH GM BUT THEY ARE NO HELP. THEY GIVE ME THE RUN AROUND. THE MECHANICS HAVE ALSO LIED SO MANY TIMES REGARDING MY CAR TO GM CUSTOMER SERVICE. I NEED SOMEONE IN MY CORNER. I HAVEN'T BEEN ABLE THE DRIVE MY CAR SINE 5/16/2019. IT WENT TO THE 1ST DEALERSHIP ON 5/18/2019. I DROVE ABOUT A TOTAL OF 1.5 SINCE.

Unknown or Other
Filed Jun 26, 201935,000 milesNY

SERVICE SIDE DETECTION SYSTEM LIGHT HAS BEEN ON AND WILL NOT TURN OFF. THIS IS A WELL KNOWN ISSUE ON THESE AND OTHER GM VEHICLES AND CANNOT BE OVERRODE AND IS VERY EXPENSIVE TO FIX.

Equipment › Electrical › Navigational System(global Positioning System)
Filed Feb 27, 2019IA

2016 BUICK ENCLAVE. CONSUMER WRITES IN REGARD TO BASIC ONSTAR SERVICE AND ONSTAR CHANGING THEIR BASIC PLAN. *AS *TR

Power Train
Filed Oct 21, 201823,773 milesVA

DRIVING VEHICLE WOULD NOT GET OUT OF FIRST GEAR. DECIDE TO GET VEHICLE HOME SO I TURNED AROUND AND FOUND THAT I DID NOT HAVE RESERVE ALSO. ON WAY BACK HOME TRANSMISSION MADE A LOUD CLUNKING SOUND AND THE CHECK ENGINE LIGHT CAME ON. WAS ABLE TO GET HOME AND PARK THE CAR. CALLED TOW TRUCK TO TAKE TO THE DEALERS. THIS VEHICLE ONLY HAS 23,773 MILES ON IT. DEALER HAD TO OVERHAUL 3-5-R CLUTCH HOUSING.

Air BagsCrash3 injured
Filed Jul 28, 201813,000 milesOH

WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALED OUT BEYOND REPAIR. I DO NOT UNDERSTAND WHY THERE WAS SMOKE COMING FROM THE FRONT AND THE AIR BAGS DID NOT DEPLOY. UPON OUR RETURN HOME I RECEIVED AN EMAIL FROM DIAGNOSTIC INDICATING THERE WAS A SERIOUS ISSUE WITH THE FRONTAL AIR BAGS. I AM BEING TOLD THERE IS NO RECALLS ON MY VEHICLE THIS IS CONCERNING TO ME WHAT IF SOMEONE ELSE IS REAR ENDED AND THE AIR BAGS FAIL CAUSING DEATH OR INJURY. I BELIEVE MY VEHICLE IS DEFECTIVE AND I DON'T KNOW WHAT TO DO.

Air BagsCrash
Filed Jul 28, 2018FL

WE HAVE A VERY SERIOUS CONCERN ABOUT OUR VEHICLE. WE WERE INVOLVED IN A CAR ACCIDENT ON FRIDAY, JULY 28, 2018. A CAR RAN RIGHT INTO OUR REAR WITHOUT STOPPING AT ABOUT 45 MPH. WE WERE VERY SURPRISED OUR AIRBAGS DID NOT DEPLOY UPON IMPACT. WE SMELLED THE SMOKE USUALLY INVOLVED WITH THE AIRBAGS BEING DEPLOYED BUT NOTHING HAPPENED OTHER THAN A NOTIFICATION TO SERVICE THE AIRBAGS WHICH DID NOT EXIST PRIOR TO THIS INCIDENT. LUCKILY, WE HAD OUR SEATBELTS ON BUT STILL SUFFERED NECK AND BACK PAIN WHICH WILL BE FURTHER EVALUATED BY A DOCTOR. WE BELIEVE OUR AIRBAGS WERE DEFECTIVE AND ARE GRAVELY UPSET AT THIS OCCURRENCE.

Steering
Filed May 29, 201857,000 milesTX

I HAVE A 2016 BUICK ENCLAVE - THE HAVE EXCEEDED MY WARRANTY BY APPROXIMATELY BY APPROXIMATELY 7,000 MILES NOTICED THAT THE VEHICLE HAD BEGUN MAKING SQUEALING SOUND MAINLY WHEN TURNING. TOOK IT TO MY LOCAL MECHANIC AND HE CONFIRMED A LEAK FROM THE POWER STEERING HOSE. HE FOUND THAT THERE IS A PUBLISHED SERVICE BULLETIN REGARDING THE ISSUE. I FEEL THIS SHOULD BE COVERED UNDER A WARRANTY OR A RECALL.

Engine
Filed Mar 8, 201850,000 milesTX

TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE WAS USING AN EXCESSIVE AMOUNT OF OIL BEFORE SCHEDULED OIL CHANGES. THE ENGINE LOW INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC ARLINGTON BUICK GMC (1400 E. I-20 HWY, ARLINGTON, TX 76018) WHERE THE OIL CONSUMPTION TEST WAS PERFORMED TWICE. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

Structure › Body
Filed Jan 10, 201817,800 milesMN

THE LOWEST PART OF THE FRONT DRIVER OR PASSENGER DOORS COME TO A VERY SHARP POINT AT THE REAR OF THE DOOR. ON NOV. 11,2017 IN A COSTCO PARKING LOT A GUST OF WIND BLEW THE DOOR CLOSED ON MY LEG CAUSING A DEEP WOUND FROM THE SHARP PENETRATING EDGE OF THE DOOR. COSTCO EMPLOYEES PERFORMED EMERGENCY MEDICAL HELP TO STOP THE MASSIVE BLEEDING. AS OF THIS DATE THE WOUND IS STILL BEING TREATED. (HOSPITAL HAS PICTURES) UPON ASKING THE DOCTOR AND WOUND NURSE IF I WAS THE ONLY ONE THEY HAD SEEN WITH THIS TYPE OF WOUND , I WAS SURPRISED TO HEAR THEM REPLY THAT I WAS AMONG THOUSANDS. THE CURE FOR PREVENTING THIS TYPE OF ACCIDENT IN THE DESIGN OF ANY VEHICLES FRONT DRIVER AND PASSENGER DOORS IS SIMPLE. TWO DOOR CARS AND TRUCKS ARE ROUNDED AT THE LOW TRAILING EDGE POINT. REAR DOORS ON FOUR DOOR CARS AND TRUCKS ARE ROUNDED. IT SHOULD NOT BE A BIG DESIGN OR ENGINEERING PROBLEM TO CURE. I DO NOT HAVE PICS OF MY LEG , THE HOSPITAL DOES. THEY CAN BE GOTTEN IF NEEDED. THE MAIN ISSUE TO ME IS TO ELIMINATE THE RAZOR SHARP LOWER TRAILING EDGE OF THE DOORS ON ALL MODELS AND MAKES OF AUTOS AND TRUCKS. MY VEHICLE STATIONARY IN PARKING LOT . WIND PROVIDED THE ENERGY TO CLOSE THE DOOR ON MY LEG. I WILL ALSO CONTACT MY LEGISLATURE REPRESENTATIVES. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Power Train
Filed Dec 15, 201727,125 milesSD

TRANSMISSION FAILURE AT 27,125 MILES. WHILE AT A STOP SIGN AT A BUSY INTERSECTION, WENT TO PROCEED AND HAD NO POWER TO MOVE. ENGINE WAS RUNNING FINE. GOT VEHICLE TO A DEALERSHIP AND THEY FOUND 3-5 REVERSE SNAP RING GROOVE HAD SHEARED OFF AND METAL WENT THROUGHOUT THE TRANSMISSION. DEALERSHIP INFORMED ME THEY HAD FOUR SIMILAR ISSUES IN THE PAST COUPLE OF MONTHS.

Unknown or Other
Filed Nov 29, 201717,500 milesCO

COLLISION ALERT SYSTEM DOES NOT WORK ALL THE TIME. MORE TIME NOT THE ALERT WILL NOT GO OFF, WHILE DRIVING ON HIGHWAYS. APPROACHING A SLOWING VEHICLE IN FRONT AT A MORE RAPID SPEED THE ALERT WILL NOT SIGNAL BEING TO CLOSE.

Power Train
Filed Oct 8, 20168,700 milesTX

TRANSMISSION WON'T SHIFT OUT OF 1ST GEAR AND REVERSE GEAR DOES NOT WORK.

Electrical System
Filed Sep 26, 20165,500 milesNY

BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!

Electrical System
Filed Sep 12, 2016644 milesCT

I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS WAS AN EXTREMELY DANGEROUS AND FRIGHTENING EXPERIENCE FOR ME AND MY FAMILY.

Structure › Body › Tailgate › Hinge and Attachments1 injured
Filed Jun 20, 20164,000 milesCA

TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. WHILE GETTING CARGO OUT OF THE VEHICLE, THE TAILGATE CLOSED AND LOCKED AND FAILED TO RETRACT AND REOPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED MINOR HAND INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

Wheels
Filed Apr 18, 2016319 milesDE

WHILE HIGHWAY DRIVING AT ABOUT 65 MPH IN OUR NEW 2016 BUICK ENCLAVE WITH ABOUT 319 ODOMETER MILES THE LEFT FRONT TIRE SENSOR CAME ON INDICATING TO ADD AIR. WITHIN APPROXIMATELY 30 SECONDS THE TIRE BLEW OUT. AFTER I WAS ABLE TO CROSS LANES TO STOP ON THE RIGHT SHOULDER AAA WAS ABLE TO COME CHANGE THE TIRE WITH THE SMALL SPARE. WE THEN PROCEEDED TO THE BUICK DEALER AND HAD THE TIRE AND WHEEL INSPECTED AND REPAIRED. THE SERVICE MANAGER TOLD US THE THE TIRE PRESSURE SENSOR HAD COME OFF THE VALVE STEM CAUSING THE STEM TO COME OUT WHICH IN TURN CAUSED THE RAPID TIRE DEFLATION. THIS EVENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT WITH INJURIES OR DEATH. THE SERVICE MANAGER SAID HE WAS NOT AWARE OF ANY VALVE STEM TIRE PRESSURE SENSOR ISSUES LIKE THIS HAPPENING BEFORE. HOWEVER, IN MY RESEARCH SOME CHRYSLER MODELS APPEAR TO HAVE A NUMBER OF SIMILAR COMPLAINTS.

Engine
Filed Jan 19, 20164,000 milesCA

TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THEY COULD NOT DUPLICATE THE SOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Buick Enclave → · Every Enclave year → · How the figures are calculated →