Owners filed 3 complaints about this vehicle with federal regulators, most often about the child seat › harness › strap/webbing. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Child Seat › Harness › Strap/Webbing | 3 | 0 | 0 | 0 |
I'M COMPLAINING ABOUT THE DESIGN OF THE BRITAX WIZARD & MARATHON CARSEATS. THE BUCKLE IS VERY EASY FOR A TODDLER TO OPEN WHILE DRIVING, MAKING THE RESTRAINT VERY LOOSE AND THEREFORE A DANGER TO HIS SAFETY. THIS DESIGN IS A FLAW AND THE MANUFACTURER SHOULD DO SOMETHING ABOUT IT IMMEDIATELY! *TR
DT: THE CONTACT STATES THERE IS A RELEASE LEVER ON THE FRONT COVERED BY A VELCRO COVER, BUT WHEN LIFTED IT WILL LOOSEN THE RESTRAINT' HARNESS AROUND THE CHILD, WHO WAS ABLE TO EASILY OPERATE THIS LEVER WHILE HE WAS RESTRAINED IN THE CAR SEAT.*AK
WE HAVE THE BRITAX WIZARD CAR SEAT AND HAVE CONTACTED BRITAX ABOUT THIS PROBLEM. IT'S BEEN 2 WEEKS AND STILL NO RESPONSE. (I CALLED BACK TODAY AND WAS TOLD THAT THE ISSUE WAS BEING RESEARCHED.) OUR 18 MOS OLD HAS FIGURED OUT HOW TO EASILY LOOSEN THE STRAPS ON THE CARSEAT. I SPENT MUCH TIME TEACHING HIM NOT TO DO IT, AND FOR ALMOST 2 WEEKS, HE HAS NOT LOOSENED THE STRAPS. TODAY, HE DID IT AGAIN. AND THIS WAS AFTER I HAD SECURED THE VELCROED FLAP (THAT COVERS THE LOOSENING DEVICE) INTO PLACE WITH SAFETY PINS. HE APPARENTLY WAS ABLE TO SHAKE THE SAFETY PINS OFF. I HAVE NO IDEA WHAT TO DO AT THIS POINT ASIDE FROM BUY ANOTHER CARSEAT. HOWEVER, I THINK OTHER CONSUMERS SHOULD BE AWARE OF THIS ISSUE.
3 of 3 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.