The plastic part of the car seat by the head rest broke. My kid's hand went through it when he was climbing into the seat and got scratched up a little due to the sharp edges from the break. When the plastics were examined, it felt brittle. The care seat is about 3 years old.
2019 Britax E1c20-Grow With You
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the other/i am not sure. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Other/I Am Not Sure | 1 | 0 | 0 | 1 |
What owners reported
Newest filingsOther/I Am Not Sure1 injured
Filed Feb 9, 2024CA
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.