Page 2 of 2 · complaints 51–97 of 97

2008 Braun Town & Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Latches/Locks/Linkages › Doors › LatchFire
Filed Jul 29, 201014,000 milesNY

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT WAS IN HIS RESIDENCE WHEN HE HEARD THE VEHICLE ALARM SOUND. WITHIN SECONDS, THERE WAS SMOKE AND FLAMES COMING FROM UNDER THE HOOD NEAR THE DRIVER SIDE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. A FIRE REPORT WAS AVAILABLE. THE MANUFACTURER INVESTIGATED THE VEHICLE AND FOUND THAT THE FIRE WAS CAUSED BY THE RELAY BOX. THE VEHICLE WAS DESTROYED. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 14,000. UPDATED 10/13/10*BF THE CONSUMER ALSO STATED THE DRIVER SIDE SLIDING DOOR WAS INOPERATIVE. THE DOOR WOULD CLOSE 1/2 WAY AND THEN OPEN BACK UP INTERMITTENTLY BEFORE THE INCIDENT. UPDATED 10/14/10*JB

Service Brakes, Hydraulic
Filed Jul 28, 201012,000 milesCT

2008 TOWN AND COUNTRY VAN. REAR BRAKES PADS AND ROTORS REPLACED AT 12,000 MILES. LEFT REAR CALIPER FROZE SHORTLY AFTER, SMOKING AND VERY HOT. FIRE HAZARD. FRONT BRAKE PADS REPLACED AT 14,000 MILES. BRAKES HAVE MAJOR ISSUES, UNDERSIZED FOR THIS VEHICLE? REPORTS ONLINE INDICATE THEY NEED REPLACING AS SOON AS EVERY 10,000 MILES. NO LONGER THINK THAT MY WIFE WAS THE PROBLEM. CAN SOMEONE FORCE CHRYSLER INTO RECALLING THIS VEHICLE AND REPLACING WITH LARGER BRAKING SYSTEM? MUST AN ENTIRE FAMILY WITH KIDS PERISH? NOW WHEEL BEARINGS ARE NOISY - MANY ONLINE REPORTS - RELATED TO BRAKES? *TR

Engine and Engine Cooling
Filed Jul 19, 201071,540 milesNJ

2008 CHRYSLER TOWN & COUNTRY - VEHICLE LOSES POWER ON IT OWN AND CUTS OFF WHILE DRIVING. HORN HONKS, WIPERS AND WASHER FLUIDS BECOME ACTIVATED ON THEIR OWN. VEHICLE WILL NOT TURN OFF AND ENGINE RUNS EVEN AFTER REMOVING KEYS FROM IGNITION. THIS HAS BEEN OCCURRING FOR A FEW WEEKS STARING IN JUNE 2010. ODB LIGHT / CODES ARE NOT CLEAR TO MECHANICS. *TR

Service Brakes, HydraulicCrash
Filed Jul 19, 2010500 milesNY

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHILE DRIVING 30 MPH DURING RAINY WEATHER CONDITIONS THE CONTACT APPLIED THE BRAKES AND NOTICED THAT THEY WOULD NOT ENGAGE CAUSING THE CONTACT TO CRASH INTO THE REAR OF A VEHICLE. NO ONE WAS INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE CONTACT ALSO NOTICED THAT WHEN APPLYING THE BRAKES AT ANY SPEED THERE WAS A SQUEAKING SOUND. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 20000.

Service Brakes, Hydraulic
Filed Jul 19, 201013,000 milesGA

2008 CHRYSLER MINIVAN WITH 13 THOUSAND MILES ON IT NEEDED FULL FRONT AND REAR BRAKES. JUST A FEW MONTHS LATER, AT ABOUT 20 THOUSAND MILES, NEW FRONT AND REAR BRAKES NEEDED. DEALER CLAIMS "COMMON" PROBLEM WITH THIS MODEL YEAR-- BRAKES WEARING OUT PREMATURELY. IS THIS CAR SAFE TO DRIVE? HOW DO WE KNOW WHEN THE BRAKES WILL JUST DIE? BACK IN THE SHOP THIS WEEK FOR COMPLETE BRAKE JOB NUMBER 3 BRAND NEW VAN ESSENTIALLY WITH LOW MILES AND EASY IN TOWN DRIVING HISTORY. *TR

Service Brakes, Hydraulic
Filed Jul 15, 201010,100 milesNJ

EXTREMELY PREMATURE WEAR AND REPLACEMENT OF FRONT AND REAR BRAKES MORE THAN ONE INCIDENT DATE-STARTING AT 10K. *TR

Power Train › Automatic Transmission
Filed Jul 14, 201034,500 milesIL

WE PURCHASED A USED 2008 TOWN AND COUNTRY 13000 MILES IN DECEMBER 2008. IN APRIL 2009 AT 16000 MILES IT NEEDED ALL FOUR BRAKE PADS REPLACED. DEALER SAID BRAKES WERE NOT COVERED WITH WARRANTY AND THIS WAS JUST NORMAL WEAR AND TEAR. IN JUNE 2010 AT 32,000 MILES WHEN WE TOOK IT IN FOR AN OIL CHANGE, THE TECHNICIAN INDICATED ALL FOUR BRAKE PADS NEEDED TO BE REPLACED. ON MARCH 14 2009 WE REPORTED THE CD PLAYER WOULD NOT EJECT CD'S, BUT NO WORK WAS PERFORMED. ON APRIL 8 2009 WE AGAIN REPORTED RADIO/CD PLAYER WOULD NOT EJECT CDS. DEALER REPLACED THE RADIO. ON JULY 6 2009 WE REPORTED SOUND QUALITY PROBLEMS WITH THE RADIO. IT WAS REPLACED AND ON JULY 30TH WE EXPERIENCED SAME PROBLEMS ONLY NOW THE RADIO WOULD JUST SHUT OFF COMPLETELY. THE RADIO WAS AGAIN REPLACED. ON DECEMBER 26 WE REPORTED THE AUX. POWER OUTLET WAS INOPERABLE AND NEEDED TO BE REPLACED. WE ALSO REPORTED THE ENGINE WAS EXHIBITING A LOUD HUMMING NOISE WHEN WE APPROACHED SPEEDS OF 40 MPH. TECHNICIAN TOLD US IT WAS A COMPUTER PROBLEM AND THAT WAS RESET. WITHIN ONE DAY THE SOUND WAS BACK. IN JULY 2010 WE WERE TRAVELING TO DENVER COLORADO AND THE AC WOULD CUT OUT WHEN WE APPROACHED 65 MPH. IN ADDITION THE RPM'S WOULD GO AS HIGH AS 4000-5000 AT 60 MPH. CAR HAD TO BE TOWED INTO A LOCAL DEALERSHIP IN WHICH THE SAID THE SERVICE DEPARTMENT SAID THE VALVE BODY AND HUB BEARINGS WERE CAUSING THE NOISE AND PROBLEMS. *TR

Vehicle Speed Control
Filed Jul 13, 201029,000 milesNY

WHILE DRIVING ON A MAJOR THOROUGHFARE, I ACCELERATED AND THEN THE CAR WOULD NOT DECELERATE WHEN I RELEASED MY FOOT FROM THE ACCELERATOR. I BRAKED BUT THE CAR WAS NOW REVVING AT ABOUT 4,000 RPMS WITHOUT MY FOOT ON THE GAS PEDAL (BUT ON THE BRAKE). I PUT THE CAR INTO NEUTRAL AND COASTED TO A STOP AND TURNED THE CAR OFF. TRIED TURNING IT ON AGAIN BUT CAR STILL RACING. WHILE WAITING FOR HELP WITH THE CAR TURNED OFF, AFTER A FEW MINUTES I HEARD A POP FROM THE AREA OF THE GAS PEDAL. I STARTED THE CAR AND IT RAN NORMALLY. CAREFULLY DROVE HOME AND BROUGHT CAR TO DEALERSHIP THE NEXT DAY. *TR

Service Brakes, Hydraulic
Filed Jul 9, 201042,500 milesWI

TL*THE CONTACT OWNS 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT DURING ROUTINE MAINTENANCE, THE MECHANIC MENTIONED THAT THE FRONT AND REAR BRAKES WERE WEARING OUT RAPIDLY. THE MECHANIC ALSO STATED THAT BOTH THE FRONT AND REAR BRAKES NEEDED TO BE REPLACED. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE DESIGN OF THE BRAKING SYSTEM. THE INSIDE BRAKE PADS EXHIBITED A WEAR PATTERN WHILE THE OUTSIDE BRAKE PADS LOOKED NEW. THE FAILURE AND CURRENT MILEAGES WERE 42500.

Suspension › Front › Wheel Bearing
Filed Jul 9, 2010145,000 milesIL

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT HAD TO REPLACE THE WHEEL BEARINGS THREE TIMES ON BOTH FRONT WHEELS. THE DEALER REPLACED THE WHEEL BEARINGS EACH TIME, BUT COULD NOT DETERMINE WHAT CAUSED THEM TO BREAK. THE MOST RECENT FAILURE NEARLY CAUSED A CRASH TO OCCUR. THE ONLY THING HOLDING THE WHEEL ON WAS THE CALIPER. THE FAILURE MILEAGE WAS 45000 AND THE CURRENT MILEAGE WAS 145000. UPDATED 09/29/10. *LJ

Service Brakes, Hydraulic
Filed Jul 8, 201039,000 milesMI

I HAVE NOTICED A GRINDING NOISE WHILE DRIVING MY VEHICLE FOR THE PAST TWO MONTHS. THE GRINDING DOES NOT HAPPEN ALL THE TIME, BUT HAS BECOME MORE FREQUENT AND LOUDER OVER THE PAST TWO MONTHS. I BROUGHT MY VEHICLE TO THE LOCAL DEALERSHIP WHERE I PURCHASED IT AND THEY TOLD ME THEY COULD NOT HERE WHAT I WAS TALKING ABOUT WHEN THEY TEST DROVE IT. TWO MONTHS LATER I RETURNED WITH THE VEHICLE AND THEY INFORMED ME THAT MY CALIPERS WERE BAD AND THAT I NEEDED NEW BRAKE PADS AND ROTORS AS A RESULT. EVEN THOUGH I HAD BROUGHT THE VEHICLE IN FOR THEM TO INSPECT TWO MONTHS PRIOR, THEY DID NOT WARRANTY THE DAMAGE TO THE BRAKE PADS AND ROTORS. THIS ENDED UP COSTING JUST UNDER $500 TO FIX. *TR

Service Brakes, Hydraulic
Filed Jul 8, 201020,726 milesMI

BRAKE SYSTEM PROBLEM WITH A 2008 CHRYSLER TOWN AND COUNTRY SIGNATURE/TOURING EDITION. THE VEHICLE HAS PREMATURE BREAK SQUEAL AND GRINDING @ 20,726 MILES. RECEIVED A LETTER FROM CHRYSLER STATING THAT LISTED VEHICLE 'MAY' BE COVERED UNDER AN EXTENDED WARRANTY PROGRAM. IMMEDIATELY TOOK THE VEHICLE INTO THE NEAREST DEALER (DICK SCOTT DODGE, PLYMOUTH, MI). DEALER CHARGED $35.00 TO INSPECT. CHARGED A $100.00 DEDUCTIBLE TO COVER THE FRONT BRAKES AND FRONT ROTORS AND CHARGED AN ADDITIONAL 120.67 TO MACHINE THE REAR ROTORS, DEGLAZE THE REAR PADS AND LUBE THE REAR SLIDES. THE TOTAL BILL WAS $256.67. CONTINUED TO RESEARCH THE BRAKE PROBLEM AND LEARNED THAT THIS IS AND WILL CONTINUE TO BE AN ONGOING ISSUE WITH THE VEHICLE. *TR

Service Brakes, Hydraulic
Filed Jul 6, 201013,000 milesNJ

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE BRAKES HAVE WORN PREMATURELY. THE BRAKE PADS AND THE ROTORS WERE REPLACED DUE TO WEAR AND TEAR AT 10,000 MILES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BRAKES FAIL RAPIDLY DUE TO THE DESIGN AND THE WAY THEY WERE MADE. THE BRAKES HAVE BEEN REPLACED EVERY 10,000 MILES. THERE ARE NO RECALLS OR WARRANTIES RELATED TO THE FAILURE. THE FAILURE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 13,000.

Service Brakes, Hydraulic
Filed Jul 6, 201016,000 milesIN

THE BRAKES ON OUR 2008 CHRYSLER TOWN AND COUNTRY VAN NEED TO BE REPLACED MUCH MORE OFTEN THAN IS TYPICALLY NECESSARY. USUALLY THE PADS AND ROTORS NEED REPLACING. THE FRONT BRAKES NEED REPLACING EVERY 15-18K MILES. THE VAN IS NOT DRIVEN UNDER HARSH CONDITIONS AS IT IS PRIMARILY DRIVEN BY MY WIFE TO TAKE THE KIDS TO SCHOOL AND FOR HER TO GO TO WORK. *TR

Service Brakes, Hydraulic
Filed Jul 5, 20109,784 milesNY

THE 2008 CHRYSLER TOWN AND COUNTRY MINIVAN WE HAVE HAD BEGIN TO SHIMMY AND VIBRATE UP THROUGH THE STEERING WHEEL WHEN BRAKING, ESPECIALLY WHEN SLOWING DOWN ON THE PARKWAY. CONCERNED ABOUT THE SAFETY OF THE VEHICLE, I PROMPTLY BROUGHT IT TO MY LOCAL MECHANIC. UPON HIS INSPECTION, THE VEHICLE REQUIRED BOTH FRONT ROTORS AND PADS REPLACED. THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. HOW CAN A 10,000 MILE CAR NEED NEW ROTORS SO SOON? I HOPE TO TAKE THIS UP WITH CHRYSLER DIRECTLY AND TO BE COMPENSATED FOR THE EXPENSE OF THIS SERVICE. *TR

Service Brakes, Electric
Filed Jul 3, 2010CA

PURCHASED 2008 CHRYSLER TOWN AND COUNTRY IN AUGUST 2008. HAD TO REPLACE FRONT BRAKES AT 13,000MILES AND RESURFACE THE ROTORS. AT 24,000 MILES TOOK CAR IN FOR BRAKES AGAIN DUE TO SQUEAKING AND SHIMMYING TO BE TOLD NOTHING WAS WRONG WITH THEM. PROBLEM HAS PERSISTED. TOOK THE VAN IN AGAIN AT 25K AND WAS JUST TOLD THAT THE FRONT ROTORS AND BRAKES NEED TO BE REPLACED. THOSE ARE COVERED BY AN EXTENDED WARRANTY I PAID EXTRA FOR AT THE PURCHASE. DEALER TOLD ME PROBLEM IS STILL THERE AND NOW THE BACK BREAKS NEED TO BE COMPLETELY REPLACED INCLUDING THE ROTORS. AT 25K MILES I DO NOT THINK THIS SHOULD BE A PROBLEM. I TAKE CARE OF MY CAR AND GET ALL OF ITS MAINTENANCE DONE ON TIME. I SEE THAT SEVERAL T&C OWNERS ARE COMPLAINING ABOUT THE BRAKE ISSUES WITH THESE VANS AND THAT CHRYSLER HAS DONE SOME FORM OF RECALL ON OTHER VEHICLES BUT NOT THE T&C. *TR

Service Brakes, Hydraulic
Filed Jul 2, 201020,000 milesMI

2008 CHRYSLER TOWN AND COUNTRY BRAKE SQUEAKING, THE CAR IS ONLY 2 YEARS OLD, ALSO SMELL BURNING BACK BRAKES NEAR LEFT REAR TIRE, CHRYSLER REQUIRES CUSTOMERS TO PAY TO FIX BRAKES, NO RECALL YET DESPITE MANY CONSUMER COMPLAINTS READ ONLINE. *TR

Service Brakes, Hydraulic
Filed Jul 2, 201013,000 milesPA

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT IN FEBRUARY 2010, THE REAR BRAKES ON THE VEHICLE LOCKED WHILE DRIVING APPROXIMATELY 25 MPH. THE DEALER REPLACED THE CALIPERS AND THE BRAKES FUNCTIONED NORMALLY UNTIL THEY FAILED AGAIN AT 4,000 MILES. THE CONTACT ALSO STATED THAT THE FRONT BRAKES ON THE VEHICLE WERE DEFECTIVE. THE ROTORS WERE ALSO WARPED AND WORN. THE DEALER ADVISED HIM THAT THERE WAS A $100 DEDUCTIBLE IN ORDER TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE CURRENT MILEAGE WAS APPROXIMATELY 18,000.

Service Brakes, Hydraulic
Filed Jun 29, 201021,000 milesNJ

NEEDED BRAKES REPLACED ON 2008 TOWN AND COUNTRY AT 21, 000 AND AGAIN AT 31,000. WAS TOLD THAT THIS VAN GOES THROUGH BRAKES FAST AND TO BE PREPARED TO PURCHASE EVERY 10,000 MILES?

Service Brakes, Hydraulic
Filed Jun 28, 201036,000 milesFL

2008 CHRYSLER TOWN & COUNTRY HAS AN ISSUES WITH BRAKES. FRONT PADS AND ROTORS RESURFACED AT 20,000 MILES. NOW 16,000 MILES LATER, THE FRONT AND BACK PADS AND ROTORS MUST BE REPLACED. $700. BRAKES SHOULD LAST MUCH LONGER WHICH LEADS ME TO BELIEVE THERE IS SOME SORT OF DEFECT IN THEIR OPERATION. *TR

Service Brakes, Hydraulic
Filed Jun 27, 201020,394 milesVA

I OWN A 2008 CHRYSLER TOWN AND COUNTRY. 1) THE FRONT BRAKES NEEDED TO BE REPLACED AT 20394 MILES ON THE ODOMETER. 2) SERVICE CENTER REPORTS THAT DUE TO A KNOWN ISSUE ACROSS MANY OF THEIR CHRYSLER T&C CUSTOMERS AND A TECHNICAL SERVICE BULLETIN FROM CHRYSLER THE FRONT ROTORS MUST BE REPLACED AFTER THE FIRST BRAKE JOB DUE THEM NOT BEING ABLE TO BE MACHINED DOWN ANY THINNER. 3) THE FRONT BRAKES SCRATCH AND SQUEAK WHILE BRAKING AT LOW SPEEDS. SERVICE CENTER REPORTS THAT THIS IS ALSO A KNOWN CHRYSLER ISSUE AND THAT THERE IS A RECALL IN THE WORKS TO ADDRESS THE REPLACEMENT OF THE WHOLE FRONT BRAKE SYSTEM. WOULD LIKE NHTSA TO BE INFORMED OF THE POOR BRAKE PERFORMANCE ON THIS MODEL AND TO "ENCOURAGE" CHRYSLER TO ISSUE THE RECALL SOONEST. *TR

Service Brakes, Hydraulic
Filed Jun 23, 201038,500 milesMI

1998 TOWN & COUNTRY BRAKE PROBLEM...AT LESS THAN 12,000 NOTICEABLE SQUEAKING OF BRAKES AND VIBRATION OF STEERING COLUMN WHEN BRAKES APPLIED...NEVER HAD THIS HAPPEN SO EARLY IN A CAR BEFORE...KEPT COMPLAINING...FRONT PADS AND ROTORS REPLACED AT APPROX 22,000 AT MY COST...AT 30,000 SQUEAKING AND VIBRATIONS STARTED AGAIN...AT 38,500 REAR BRAKES HAVE SEEMED TO LITERALLY "BURN OUT" TERRIBLE METALLIC BURNING SMELL FROM REAR DRIVER TIRE AREA...TIRE IS FINE...RIM EXTREMELY HOT AND TERRIBLE SMELL...SPEEDS OF APPROXIMATELY 35-55 MPH AND STEERING COLUMN VIBRATIONS ARE EXCESSIVE...IT IS CLEAR CHRYSLER HAS A MAJOR PROBLEM...WILL THE NHTSA WAIT UNTIL A CRASH, FIRE AND/OR DEATH OCCURS BEFORE TAKING THIS SERIOUSLY...EVERY CHRYSLER DEALERSHIP SERVICE DEPARTMENT KNOWS THERE IS AN ISSUE (ALMOST SEEMS LIKE AN INSIDE JOKE), BUT HIDE BEHIND CHRYSLER CORPORATE...PLEASE MAKE CHRYSLER FIX THIS ISSUE...MOST MINIVANS ON THE ROAD CARRY FAMILIES AND/OR CHILDREN...INCLUDING MINE! *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jun 18, 201019,420 milesMA

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY TOURING. THE VEHICLE WAS TAKEN IN FOR ROUTINE OIL CHANGE AND TIRE ROTATION WHEN TE CONTACT WAS INFORMED THAT THE FRONT BRAKE PADS WERE WORN. IN ADDITION, THE FRONT ROTORS WERE SCORNED AND COULD NOT BE RESURFACED. THE DEALER ADVISED HAVING THE ROTORS REPLACED. THE REAR BRAKE PADS WERE ALSO WORN. THE REAR ROTORS WERE RESURFACED. THE FRONT ROTORS AND FRONT AND REAR BRAKE PADS WERE REPLACED ALL AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 19,420 AND THE CURRENT MILEAGE WAS 26,831. UPDATED 01/25/11*LJ UPDATED 04/181/11

Service Brakes, Hydraulic
Filed Jun 17, 201023,000 milesIN

BRAKE WERE SQUEAKING AT 16K MILES AND DEALER RECOMMENDED TURNING ROTORS. AT 23K MILES, OWNER NOTICED VEHICLE SHAKING WHEN APPLYING BRAKES. DEALER INSPECTION REVEALED WARPED ROTORS AND ESTIMATED REPAIR COST AT $600. OWNER QUESTIONED DEALER MECHANIC ABOUT LIFESPAN AND WAS TOLD THEY ARE EXPERIENCING VERY SHORT (1/3 OF TYPICAL) LIFESPAN ON THIS PARTICULAR MODEL. *TR

Service Brakes, Hydraulic
Filed Jun 16, 201011,000 milesPA

WITHIN 10000 MILES OF USE, MY 2008 CHRYSLER TOWN AND COUNTRY STARTED HAVING BRAKE PROBLEMS. I WAS TOLD THAT I NEEDED TO HAVE PADS AND ROTORS REPLACED. THEY WERE GOING TO CHARGE ME FULL PRICE BUT I DID A LITTLE RESEARCH ONLINE AND FOUND OTHER COMPLAINTS OF THE SAME PROBLEM SO I CALLED THE SERVICE MANAGER AND COMPLAINED. HE SAID THEY SEE IT ALL THE TIME AND IT'S NOT RIGHT BUT THEY CAN'T DO ANYTHING ABOUT A RECALL. THEY ARE CLEARLY AWARE OF A BRAKE PROBLEM AND YET THEY AREN'T DOING ANYTHING TO RESOLVE THE PROBLEM, THIS NEEDS TO BE ADDRESSED. *TR

Service Brakes, Hydraulic
Filed Jun 14, 2010NY

I HAVE A CHRYSLER TOWN AND COUNTRY 2008 MINIVAN. I HAVE HAD BRAKE AND ROTOR PROBLEMS BEGINNING AFTER ONE YEAR. I HAD FRONT BRAKES PADS REPLACED AND ROTORS RESURFACED AT 11,300 MILES. I DID NOT TRUST CHRYSLER TO DO IT. AT 20,740 MILES, I HAD TO DO REPLACE FRONT BRAKES AND ROTORS AGAIN. AT 22,000 MILES, THE CAR SHOOK LIKE A CARNIVAL RIDE WHEN I APPLIED BRAKES. REAR ROTORS WERE WARPED AND THEY WERE REPLACED ALONG WITH THE CALIPER SLIDES. ON THE REAR RIGHT, THE SLIDE PIN BOLT WAS DAMAGED. WITHIN FOUR MONTHS, AT 24,700 MILES, THE REAR BRAKES WERE REPLACED AGAIN. AT 24,947, THE AC HOSE WAS RUPTURED. FIVE WEEKS LATER, AT 26, 869 MILES, I HAD ALL BRAKES AND ROTORS REPLACED AGAIN. THIS TIME WE PUT IN CERAMIC BRAKE PADS AND BETTER QUALITY ROTORS. THE SERVICE MAN NOTIFIED ME THAT THE FRONT BRAKE ROTOR WAS VERY OVERHEATED WITH BLUE SCORCH MARKS. HE SAID A POSSIBLE FIRE COULD HAVE HAPPENED DUE TO BRAKE CALIPER OR COLLAPSED BRAKE HOSE ISSUE. WE HATE THIS VAN. IT IS TWO YEARS OLD AND HAS COST US A FORTUNE. CHRYSLER SHOULD REIMBURSE US FOR ALL THE BRAKES AND ROTORS. *TR

Service Brakes, Hydraulic
Filed Jun 11, 201018,000 milesLA

I HAD TO HAVE NEW BRAKES TWICE ALREADY. IT SEEMED PRETTY ODD THAT IS WAS AT 18,000 AND THEN AGAIN EXACTLY 18K LATER AT 36,000 MILES. AFTER READING OTHER COMPLAINTS I REALIZE I AM NOT IMAGINING THIS. THESE BRAKES WERE NOT MADE TO LAST. FOR $27K THAT I PAID FOR THIS NEW VAN WITH ALL KINDS OF BELLS AND WHISTLES, I DIDN'T THINK THE BRAKES WOULD BE THE THING THAT CONTINUED TO BE A PROBLEM. *TR

Service Brakes, Air
Filed Jun 10, 2010PA

COMPLAINT IS ON A 2008 CHRYSLER TOWN & COUNTRY MINIVAN. THE BRAKE SYSTEM IS JUNK. MY VEHICLE HAS 30,000 MILES ON IT AND I AM IN THE PROCESS OF PUTTING FRONT BRAKES ON FOR THE THIRD TIME. IF YOU COUNT THE BRAKES THAT COME WITH THE VEHICLE THEN IT IS 4 TIMES. I HAVE ALSO REPLACED THE REAR BRAKES. I HAVE OWNED VEHICLES IN THE PAST AND THIS IS THE FIRST TIME THAT I HAD TO REPLACE BRAKES LET ALONE THREE TIMES WITHIN 30,000 MILES. THE FIRST TIME BEING 10,000 MILES. I DRIVE MY CHILD AROUND IN THIS VEHICLE AND I BELIEVE THAT THIS IS UNSAFE. IF YOU LOOK THIS PROBLEM UP ON THE INTERNET YOU WOULD BE AMAZED WITH THE MANY SIMILAR COMPLAINTS. SOMETHING REALLY SHOULD BE DONE WITH CHRYSLER. *TR

Service Brakes, Hydraulic
Filed Jun 10, 201027,000 milesMI

BRAKES WENT OUT ON A 2008 CHRYSLER TOWN AND COUNTRY VAN WITH ONLY 27,00 0MILES. PROBLEM FIRST OCCURRED WHEN THE CAR HAD LESS THAN 20,000 MILES. MY UNDERSTANDING IS THAT THIS IS NOT AN ISOLATED PROBLEM. *TR

Engine and Engine Cooling
Filed Jun 9, 20108,260 milesFL

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE ENGINE STALLED INTERMITTENTLY WHEN HE WAS DRIVING AT A SLOW SPEED OR WHEN TURNING. ON ONE OCCASION, THE VEHICLE JERKED FORWARD AND BACKWARD AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR REPAIR SEVERAL TIMES. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE STALLING FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,260. THE CURRENT MILEAGE WAS APPROXIMATELY 39,000.

Service Brakes, Hydraulic
Filed Jun 9, 201033,000 milesIA

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DRIVING AT 40 MPH, THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FRONT BRAKES NEEDED TO BE REPLACED. THE REPAIR WAS PERFORMED AT THAT TIME. HOWEVER, THE FAILURE OCCURRED AGAIN LESS THAN FOUR MONTHS LATER WITH THE REAR BRAKES. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP FOR REPAIR. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 33,000. UPDATED 09/07/10. *LJ UPDATED 09/10/10*JB

Service Brakes, Hydraulic
Filed Jun 8, 201020,000 milesNE

2008 CHRYSLER TOWN & COUNTRY BRAKEPAD/ROTOR DAMAGE (REQUIRING COMPLETE REPLACEMENT OF ALL COMPONENTS). *TR

Power Train
Filed Jun 8, 201049,000 milesMA

APRIL 29 2010 CAR DIED WHILE DRIVING. ALL LIGHTS ON DASH LIT UP TACH WENT TO 6K AND CAR SEEMED TO BE IN NEUTRAL. WHEN ACCELERATOR WAS PRESSED CAR BUCKED AND SHUT OFF. THIS PROBLEM HAS PERSISTED FOR 6 WEEKS. IGNITION WAS REPLACED. CAM SHAFT SENSOR WAS REPLACED. CAR FAILED AGAIN BUT DIFFERENTLY. WONT SHIFT OUT OF 3RD? GEAR. TACH AT 6K AND SPEED AT 45-50 MAX. HAVE BEEN WITHOUT MY CAR PAYING FOR MY OWN RENTAL FOR >3WEEKS. *TR

Service Brakes, Hydraulic
Filed Jun 8, 201020,000 milesFL

2008 CHRYSLER TOWN AND COUNTRY BRAKES HAVING TO BE REPLACED BEFORE 20000 MILES. WHEN I TOOK MY VEHICLE IN, THE BRAKES WERE GRINDING AND SQUEALING. I WAS TOLD THAT I GOT IT TO THEM IN TIME TO SAVE THE ROTORS. THE REPAIRS STILL COST IN EXCESS OF $300. MY VAN WAS BOUGHT TO ACCOMMODATE TRIPS FROM FORT WALTON BEACH TO ST PETERSBURG FOR MY SON'S DOCTOR APPOINTMENTS AND SURGERY. THE VAN NOW HAS APPROX 33000 MILES ON IT AND I'M HAVING TO TAKE IT BACK TO THE SHOP FOR THE BRAKES THAT ARE ALREADY STARTING TO SQUEAL AGAIN. *TR

Service Brakes, Hydraulic
Filed May 16, 2010PA

BAD BRAKES ON 2008 CHRYSLER TOWN AND COUNTRY ROTORS WARP AND BRAKES WARE OUT WITHIN 8,000 MILES I HAD TO REPLACE BRAKES 3 TIMES AND CUT ROTORS TWICE AND REPLACED THEM TWICE IN 36,000 MILES OF DRIVING. I TOOK IT TO THE DEALER TO HAVE IT CHECKED OUT AND HE TOLD ME THE NEW VANS ARE HEAVER THAN THE OLD VANS AND THEY DIDN'T INCREASE THE BREAK SIZE AND THIS IS CAUSING THEM TO OVER HEAT AND WARP THE ROTORS AND WARE THE BRAKE PADS OUT EVEN UNDER NORMAL DRIVING. THERE ARE THOUSANDS OF COMPLAINTS AND EVEN BRAKE FAILURES LISTED ON LINE AND TO CHRYSLER. I CALLED CHRYSLER AND THEY SAID THEY NEW OF THE PROBLEM AND THEY DON'T KNOW IF THEY ARE GOING THE RECALL THIS MODEL TO FIX THIS PROB. YOU NEED TO STEP IN AND HURRY UP THE RECALL BEFORE SOMEBODY GETS HURT OR KILLED, NOT TO MENTION IT IS VERY EXPENSIVE TO KEEP FIXING THIS PROB. *TR

Service Brakes, HydraulicCrash
Filed May 12, 201020,000 milesMA

2008 CHRYSLER TOWN AND COUNTRY RADIATOR DEFECT AT 28000 MILES ROTORS AND CALIPERS NEEDED TO BE REPLACED TWICE WITHIN 15000 MILES (FROM 15K TO 30K MILES ON VEHICLE). BRAKES HAVE BEEN DONE 3 TIMES AND ARE IN NEED OF A NEW SET LESS THAN 1500 MILES SINCE LAST NEW SET. I DAMAGED THE BACK END OF MY T+C BECAUSE THE BRAKES FAILED TO STOP; LUCKILY, MY CHILDREN WEREN'T IN THE CAR. CHRYSLER IS GIVING THE RUNAROUND AND WHEN I BOUGHT THE CAR LESS THAN A YEAR AGO, THEY BRAKES WERE SQUEAKING LIKE METAL ON METAL AND THEY SAID THE BRAKES WERE FINE (I HAD THEM CHECKED THREE TIMES WITHIN A 3 MONTH PERIOD AND ONE OF THE TIMES MY FAMILY AND I WERE AT THE DEALERSHIP FOR OVER 6 HOURS WAITING!) CHRYSLER'S COMPLAINT DEPARTMENT SAID THEY WOULD CONTACT ME ON BOTH PHONES (CELL AND HOME) AND I HAVE YET TO HEAR BACK. *TR

Service Brakes, Hydraulic
Filed May 7, 201022,634 milesMI

2008 TOWN AND COUNTRY BRAKES NEED TO BE REPLACED AT LOW MILEAGE. *TR

Service Brakes, Hydraulic
Filed May 7, 2010NJ

BRAKES AND ROTORS CONTINUE TO FAIL. REPLACED BOTH BRAKES AND ROTORS1/13/09 AT 20,000 MILES, REPLACED BOTH BRAKES AND ROTORS AGAIN 10/13/09 AT 38,500 MILES AND NOW AT 50,000 MILES THE ROTORS ARE GOING AGAIN CAUSING A VIBRATION. CHRYSLER REFUSES TO ACKNOWLEDGE A PROBLEM WHEN EVEN THE DEALER RECOGNIZED IT. *TR

Service Brakes, Hydraulic
Filed May 5, 20109,200 milesTX

2008 CHRYSLER TOWN&COUNTY WITH LESS THEN 20,000 ALMOST ALL HIGHWAY DRIVEN MILES NEEDED BRAKE PADS AND ROTORS REPLACED TWICE! *TR

Service Brakes, Hydraulic
Filed May 2, 201028,150 milesMI

WHILE DRIVING 2008 TOWN&COUNTRY ON EXPRESSWAY EXPERIENCED VIBRATION FROM REAR WHEEL AND BEGAN TO SMELL SOMETHING BURNING. AT THIS TIME I IMMEDIATELY SLOWED THE VEHICLE AND TOOK FIRST AVAILABLE EXIT. CHECKED REAR TIRES, BOTH OK,SMELLED STRONG BURNING ODOR COMING FROM REAR DRIVER WHEEL. RIM WAS EXTREMELY HOT, COULD SEE SMOKE COMING FROM ROTOR & BRAKE CALIPER AREA. BRAKE CALIPER SEEMED TO BE STUCK. HAD HAPPENED ON PREVIOUS INSTANCE APPROX 2MONTHS BEFORE. ON PREVIOUS INSTANCE DEALER CLEANED BRAKE SAID COULD NOT FIND ANYTHING. THIS INSTANCE DEALER CLAIMED CORROSION BETWEEN STAINLESS STEEL CLIPS AND BRAKE PAD MATERIAL CAUSED BRAKES TO SEIZE. I PERSONALLY ASKED DEALER TO INSPECT PARTS. STAINLESS CLIPS WERE SHINY NO SIGN OF CORROSION BETWEEN DIS-SIMILAR METALS AS DEALER STATED. DEALER STATED THEY HAVE WITNESS THIS HAPPENING VERY OFTEN AND ADMITTED COMPONENT DESIGN AS DEFECTIVE, HOWEVER STATED CHRYSLER CORPORATE OFFICES ADVISE NOT TO COVER UNDER WARRANTY AS DEFECT. DEALERSHIP REPLACED BRAKE PADS, BUT I AM SURE THIS DID NOT FIX THE ROOT CAUSE OF THE ISSUE AS THERE WERE NO SIGNS OF CORROSION AS DEALER STATED WHICH WOULD CAUSE STICKING. ALSO HAD FRONT BRAKES WEAR OUT AT 14K MILES WITH ROTORS COMPLETELY WORN AS WELL. DEALER ALSO ADMITTED DEFECTIVE BUT STATED NOT COVERED UNDER WARRANTY. I AM MOSTLY CONCERNED WITH THE SEIZING OF THE RE BRAKE AS I FEEL I HAVE NOW 2 TIMES BEEN GIVEN BAND-AID SOLUTIONS BY 2 DIFFERENT DEALERSHIPS AND TRUE ROOT CAUSE NOT ESTABLISHED. I AM CONCERN FOR THE SAFETY

Service Brakes, Hydraulic
Filed Apr 26, 201021,234 milesMD

I BOUGHT A NEW 2008 CHRYSLER A YEAR AGO. MY BRAKES FELT FUNNY AND SQUEAKY FROM DAY ONE. AS DAYS WENT BY, THE BRAKES WERE SQUEALING ON A REGULAR BASIS. AT 21,000 MILES I DECIDED TO MAKE AN APPT. TO HAVE THEM CHECKED.. BEFORE I COULD GET IN, I LOST MY FRONT BRAKES WHILE DRIVING KIDS TO SCHOOL. THE DEALER PAID FOR THE PARTS BUT I HAD TO PAY FOR THE LABOR. AFTER RESEARCH, IT SEEMS THAT THE 2008 OWNERS ARE COMPLAINING A LOT AND THIS HAS HAPPENED MANY TIMES. DOES THIS HAVE TO KILL SOMEONE BEFORE IT GETS MADE PUBLIC? THIS NEEDS TO BE INVESTIGATED AND TAKEN CARE OF IMMEDIATELY. BEFORE THERE IS A DEATH. FROM WHAT I READ, THIS WILL HAPPEN TO ME EVERY 20,000 MILES AND THAT SHOULD NOT BE AT ALL. *TR

Service Brakes, Hydraulic
Filed Apr 24, 201025,000 milesMA

HAD TO REPLACE THE FRONT BRAKES ON 2008 CHRYLSER MINIVAN AT ONLY 25,000 MILES. MECHANIC SAID REAR BRAKES WERE ALSO CLOSE TO NEEDING REPLACEMENT. NEW BRAKES ALREADY SQUEALING AFTER 5,000 MILES AND BRAKES SEEM TO OVERHEAT QUICKLY, MAKING IT MORE DIFFICULT TO STOP THE VAN. I SEE ON-LINE THAT THERE ARE HUNDREDS OF SIMILAR COMPLAINTS ON VARIOUS CHAT GROUPS (INCLUDING EDMUNDS). I THINK CHRYSLER ALREADY HAS A SERVICE BULLETIN ON THIS - TSB #05-006-08. *TR

Service Brakes, Hydraulic
Filed Apr 24, 201018,285 milesNY

BOUGHT A 2008 TOWN AND COUNTRY SEPT 2008 IN JUNE 2009 BRAKES STARTED SQUEAKING BADLY HAD CHRYSLER CHECK BRAKES THEY HAS 8,927 MILES ON THEM AND WAS TOLD THEY WERE FINE BUT DUST GETS IN AND CASUES THE SQUEAKING. FOR MONTHS GOT WORSE AND WORSE EMBARRISSING EVERYTIME YOU STOP EVERYONE LOOKS AT U CAUSE YOUR SQUELING SO LOUDLY AFTER LOOKING UP ON INTERNET AND FINDING THOUSANDS OF COMPLAINTS ABOUT THE 2008 BRAKE FAILURE AT LOW MILAGE AND HAVING A FREIND WHO TRADED HER CAR IN AND GOT A DIFF CAR BECAUSE OF SUCH PROBLEMS I DECIDED TO HAVE CHRYSLER CHECK MY BRAKES AGAIN APRIL 23,2010 AND NOW MY BRAKE PADS AND ROTORS IN FRONT WERE BAD AND NEEDED NEW REPLACEMENT I HAVE ONLY 18,000 MILES AND THIS SHOULD NOT BE HAPPENING. I HAVE OWNED OTHER DODGE AND CHRYSLER MINIVANS AND HAVE NEVER HAD TO REPLACE BRAKES AT SUCH A LOW MILAGE OR DEAL WITH CONSTANT SQUEAKING. *TR

Service Brakes, Hydraulic
Filed Apr 22, 201044,000 milesIA

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD SQUEAKING AND GRINDING NOISE FROM THE REAR BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FRONT AND REAR BRAKES NEEDED TO BE REPLACED AT THE CONTACTS EXPENSE. THE CONTACT CALLED THE MANUFACTURER AND FILED A CLAIM; SHE WAS AWAITING A RETURN CALL AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 44,000.

Wheels
Filed Apr 20, 201022,502 milesNJ

I DID NOT DRIVE MY 2008 TOWN & COUNTRY VAN FOR 2 MONTHS AS A RESULT OF MY FOOT SURGERY, 2/17/10 TO 4/19/10. ON THE MORNING OF 4/19/10, AS I ATTEMPTED TO MOVE MY VEHICLE OUT OF MY GARAGE, THE VEHICLE WOULD NOT MOVE. I FURTHER DEPRESSED THE GAS PEDAL AND THE VEHICLE APPEARED TO "BREAK FREE" AND MOVE. IT SEEMED AS IF THE WHEELS WERE FROZEN. AS I DROVE TO WORK, I NOTICED THAT WHEN I APPLIED THE BRAKES, THE BRAKING WAS UNEVEN AND THE BRAKES WERE "CHATTERING." THE VAN ALSO TOOK LONGER TO STOP. WHEN I GOT TO WORK, I CALLED MY LOCAL CHRYSLER DEALER AND ADVISED THEM OF THE PROBLEM. THEY TOLD ME THAT IT WOULD NOT BE COVERED UNDER WARRANTY. THE VAN HAS 22,500 MILES ON IT. I THEN TOOK THE VAN TO A LOCAL REPAIR SHOP. THEY SHOWED ME THAT THE FREEZING OF MY WHEELS THAT MORNING WAS ACTUALLY THE REAR PADS RUSTING TO THE ROTORS. I SAW THE MARK ON THE ROTORS WHERE THEY HAD RUSTED. IT THEN MADE THE REAR ROTORS UNEVEN CAUSING THE CHATTER. THEY THEN SHOWED ME THAT THE FRONT PADS WERE VERY LOW. THEY SUGGESTED THAT THE REAR ROTORS AND PADS BE CHANGED ALONG WITH THE FRONT PADS. THE ENTIRE JOB CAME TO $650. TO ME THIS IS UNSAFE AND NO FAIR. I BELIEVE THIS SHOULD NOT HAPPEN TO A CAR WITH LESS THAN 23,000 MILES ON IT. IT WAS OBVIOUS TO ME THAT THIS PROBLEM HAD TO BE CORRECTED IMMEDIATELY. I WAS NOT GOING TO PAY THE DEALERSHIP TO DO IT BECAUSE I FEARED THAT THEY WOULD REPLACE THE BRAKES WITH THE SAME MAKE THAT HAD FAILED. *TR

Service Brakes, Hydraulic
Filed Apr 20, 201017,000 milesMD

WE PURCHASED A BRAND NEW 2008 CHRYSLER TOWN & COUNTRY MINI VAN JUST BEFORE NOV 25, 2008. A MONTH AGO AT 17,000 WE HAD TO PUT ON ALL NEW(FRONT AND BACK) BRAKE PADS AND ROTORS! THIS CAR IS NOT DRIVEN HARD OR FUNNY, WE DO NOT RIDE OUR BRAKES. SINCE CHRYSLER DOES NOT COVER BRAKES AFTER 12,000 MILES SO WE HAD THEM REPAIRED AT THE OILWORKS, BY A MAN WE TRUST. THE COST WAS $400, YESTERDAY, 300 MILES AFTER THE NEW BRAKES WERE INSTALLED WE HAD TO HAVE NEW ROTORS INSTALLED AGAIN! WE WERE NOT CHARGED FOR THE SECOND ROTORS BUT WERE TOLD THAT THERE WAS SO MUCH BRAKE DUST THE PADS WERE ALREADY WEARING! I STARTED LOOKING ONLINE AND FOUND THAT THERE ARE LITERALLY THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT ABOUT ABNORMAL BRAKE WEAR ON THE 2008 CHRYSLER TOWN & COUNTRY VANS. WE PAID ABOUT $30,000 FOR THIS VEHICLE AND WE MAINTAIN IT PROPERLY. I THINK CHRYSLER SHOULD HAVE TO STAND UP FOR THE LOUSY BRAKES THEY ARE INSTALLING ON THESE CARS. AND COME UP WITH A BRAKE PRODUCT THAT WORKS! *TR

Service Brakes, Hydraulic
Filed Apr 17, 201025,000 milesMI

BRAKE FAILURE ON 2008 CHRYSLER TOWN AND COUNTRY WITH ONLY 25000 MILES ON MY TOWN AND COUNTRY THE BRAKES STARTED TO MAKE NOISE. WHEN I TOOK IT TO THE REPAIR SHOP MY MECHANIC INFORMED ME THAT THE FRONT BRAKES AND ROTORS NEED TO BE REPLACED AND WERE BARELY WORKING. I'VE NEVER OWN A VEHICLE WERE I HAD BRAKE ISSUE BEFORE 38,000 MILES. AFTER LOOKING ON LINE IT IS OBVIOUS THIS VEHICLE HAS A BRAKE ISSUE THAT THE GOVERNMENT SHOULD DROP THE HAMMER ON CHRYSLER FOR. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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