Filed Sep 25, 2025145,102 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.
Risk. An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.
Remedy. Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 17, 2025.
Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software24V576000
Filed Aug 1, 2024105,588 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.
Risk. A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.
Remedy. Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Filed Sep 7, 2022246 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2019-2022 BMW X7 xDrive40i, X7 Drive50i, X7 M50i vehicles with third-row seats. One or more of the compression springs that lock the backrest may not have been installed properly, and could dislodge or detach.
Risk. In a crash, the seat backrest may not fully lock, increasing the risk of injury.
Remedy. Dealers will inspect the third-row seat and, if necessary, remove and reinstall improperly installed compression springs, and reinstall any missing springs, free of charge. Owner notification letters were mailed November 4, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Filed Apr 20, 202261,221 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Risk. A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.
Remedy. Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Filed Feb 19, 202113,858 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk. If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy. BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Service Brakes, Hydraulic › Power Assist › Hydraulic21V062000
Filed Feb 10, 2021893 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.
Risk. A loss of ABS and a reduction in braking assistance can increase the risk of a crash.
Remedy. BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Filed Nov 4, 202083 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.
Risk. If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.
Remedy. BMW will notify owners, and dealers will replace the front axle support, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Filed Sep 1, 2020307 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.
Remedy. BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Filed Aug 7, 202021 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive 40i, X5 xDrive 40i and one X7 xDrive 40i vehicle. The starter motor may have an extra bolt that could potentially fall into the transmission housing and cause an engine stall.
Risk. An engine stall increases the risk of a crash.
Remedy. BMW will notify owners, and dealers will inspect the starter motor for the extra bolt, removing it if necessary. Dealers will also inspect the starter for damage, and check if the bolt has fallen into the transmission housing, replacing any damaged parts as necessary. All repairs will be performed free of charge. The recall began on October 2, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Filed Jan 30, 2020683 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2020 X7 xDrive40i and X7 xDrive50i vehicles. The rear reflex reflectors may not reflect an adequate amount of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. An inadequate amount of reflected light will decrease the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy. BMW will notify owners, and dealers will replace both rear reflex reflectors, free of charge. The recall began March 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Back Over Prevention › Sensing System › Camera19V684000
Filed Sep 27, 2019257,473 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk. The lack of an image in the back-up camera display increases the risk of a crash.
Remedy. BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
Filed Aug 28, 201912 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, X5 xDrive40i, X5 M50i, X7 xDrive40i and X7 M50i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.
Risk. A loss of steering control increases risk of a crash.
Remedy. BMW will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 21, 2019. Owners may contact BMW customer service at 1-800-525-7417.
All 12 campaigns on file, newest first.
What owners reported
Newest filings
Power Train
Filed Oct 22, 2026ME
Front differential failed at ~79,000 miles. Regular service intervals and BMW specific oil were followed throughout the life of the vehicle. The pinion bearing began to wear prematurely which resulted in gear damage on a ring/pinion from metallic fragment introduction into the compartment.
Visibility/Wiper
Filed Oct 14, 2026CA
The vehicle suffered a complete premature failure of the factory aluminum A/C evaporator core due to internal corrosion. This is a known, widespread issue on BMW G-chassis vehicles. The failure causes pressurized R-1234yf chemical refrigerant and atomized PAG compressor oil to leak directly into the passenger cabin ventilation stream, creating a health hazard from chemical fumes. Additionally, the complete loss of climate control dehumidification causes immediate, severe windshield fogging during inclement weather, creating a sudden and significant visibility hazard while driving. A formal diagnostic by a BMW dealership confirmed the leak and estimated the repair cost at $7,600.
Suspension
Filed Sep 22, 2026RI
2020 bmw x7 with 34k miles 1 driver, front suspension control arm leaking causing clunk and un even steering / braking feel due to premature leaking of the hydraulic fluid do to a design flaw. As a 40 Honda master tech and 30yr dealer principal I cant believe bmw will not warranty this defect or up grade the part as it seems its still used today and thousands have complained about the issue not even to mention the car is 95k new totally unexceptable. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown or Other
Filed Sep 21, 2026VA
Approximately 67,000 miles, my 2020 BMW X7 XDrive 40i began falsely indicating that the driver's door was open even though the door was securely closed. While the vehicle was in drive and moving, the false door open signal caused the vehicle to automatically shift into park and abruptly react. This caused a serious risk of an unexpected stop and loss of vehicle control. BMW Fairfax inspected the vehicle and verified that it indicated the driver's door was open and shifted or attempted to shift into park while driving and moving. BMW found fault code 804168 relating to the driver door contact circuit and reported that the fault had occurred more than 53 times. BMW also found multiple invalid signal faults and loss of communication with the body domain controller. At approximately the same time, the vehicle displayed chassis malfunction and parking assistant malfunction warnings. The vehicle also has an ongoing water intrusion problem involving the panoramic roof, including water entering the passenger compartment. It's not yet known whether the water intrusion contributed to the electrical and communication faults. Additionally, there have been multiple issues with the rear sunroof not working properly and noises happening when the front sunroof is opened. BMW is recommending replacing the driver door actuator and attempting to program the body domain controller with a possible BDC replacement if programming is unsuccessful. The safety condition has not yet been repaired or co
Unknown or Other
Filed Jul 8, 2026CA
We came from [XXX] to [XXX] at night. It was rainy in [XXX]. We parked the vehicle in the front of the garage door of the house and went to sleep. Around 8:00-9:00AM two police cars from [XXX] PD came to our house. The officer said that the vehicle calls to BMW or 911 as an emergency and they forwarder that call to FPD. The officers checked the vehicle and they figured that the vehicle did the emergency call when was parked. Now, the emergency call system is not working, because of the bad factory sealant in the top of the roof and the water leaks exactly to the Telecomunication module (TCM). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine
Filed Jun 22, 2026NC
Low oil sensor continues to light up and says i am low on oil. Found out that my oil pump was the main cause of the issue. At this time I have to have the oil pump replaced. It was also determined there have been numerous reports regarding oil pump failure in the 2020 BMW x7 due to an internal plastic part.
Suspension
Filed Jun 15, 2026CA
The front thrust arm bushing was previously replaced on December 19, 2023, at 34,750 miles (after three years of ownership). It has now failed again at 57,203 miles, lasting only about 22,500 miles. This repeat failure within a relatively short timeframe and mileage interval suggests an underlying issue or defective part. The dealer wants me to replace both Front Thrust Arm bushings again.
Power Train
Filed Jun 14, 2026NJ
My X7’s front differential went bad at 50k miles. I paid over 100k for a vehicle of this caliber to have something like this fail and have to pay 8k with no help from BMWNA. I’ve been a loyal customer with bmw having owned over 5 bmw vehicles in the past. And for me to get treated like this is unacceptable. I hope we can have a law suit against bmw for this.
Engine
Filed Jun 4, 2026MD
While driving the vehicle sensor lights began to come on. I assumed it was a dirty outside sensor. Not long after the ABS system lit up and my car said traction even though I was just pulling into my driveway. I quickly turned around and drove to my mechanic. Showed him all the lights and he connected the computer to read the error codes. Found out that my oil pump was the main cause of the issue. Double checked to make sure it wasn't a battery failure causing incorrect error codes and the battery was in good condition. At this time I have to have the oil pump replaced. It was also determined there have been numerous reports regarding oil pump failure in the 2020 BMW x7 due to an internal plastic part.
Engine
Filed Apr 23, 2026PA
I am writing to formally report a potential safety-related defect involving BMW vehicles equipped with the B58TU engine, primarily affecting model years 2019 through 2021. My vehicle experienced a sudden loss of engine oil pressure that resulted in catastrophic engine failure. This condition occurred with little to no warning and led to immediate vehicle disablement. The failure created a hazardous situation, as the vehicle was no longer able to maintain propulsion and could have placed occupants at risk because it occurred in active traffic or unsafe conditions. Based on my experience and additional research, the issue appears to originate from the engine’s oil pump design. Specifically, the oil pump contains an internal pressure-regulating component originally manufactured from plastic. This component is prone to fracturing, particularly during cold starts or low ambient temperatures. When this failure occurs, oil pressure becomes erratic or is lost entirely, often without sufficient warning to prevent engine damage or vehicle shutdown. My vehicle had this occur on January 20th 2026, as it was 5 Degrees outside. I suddenly lost oil pressure and had my vehicle’s engine catastrophically fail on a highway with my two small children ages (3) and (7 months) in the vehicle. In some cases, drivers may observe warning signs such as inability to measure oil level electronically, abnormal oil pressure readings, or drivetrain malfunction warnings. However, these indicators are inconsi
Electrical SystemCrash
Filed Apr 21, 2026NY
NHTSA COMPLAINT (VERY IMPORTANT – SAFETY FOCUSED) Subject: Safety Complaint – BMW X7 Electrical Defect and Fire Risk (VIN: [XXX] ) To the National Highway Traffic Safety Administration, I am submitting a formal safety complaint regarding a 2020 BMW X7 xDrive40i affected by Recall No. 24V-576 (Engine Starter Defect). My vehicle has experienced: •Sudden battery failure •Electrical system malfunction •Starter-related issues consistent with recall description BMW’s recall states that the defect can cause: •Electrical overload •Starter overheating •Increased risk of engine compartment fire This is not a theoretical issue—I have already experienced a complete system failure requiring towing and major repair, placing my family and me at risk. Serious Concerns •The defect appears systemic and dangerous •The remedy (software update) does not appear sufficient •The failure occurred without adequate warning Request for Investigation I urge NHTSA to: 1.Investigate the effectiveness of BMW’s recall remedy 2.Determine whether additional defects exist in the electrical system 3.Ensure BMW provides a permanent and safe solution This issue poses a serious public safety risk, and stronger regulatory action may be necessary. Sincerely, DLAA REAL ESTATE INVESTMENT, LLC, [XXX] and [XXX] ), regarding the defective BMW, YEAR 2020, MODEL: X7 xDrive40i | COLOR: OC27 ARCTIC GREY METALLIC VIN: [XXX] | CELL: [XXX] | FAX: [XXX] [XXX] | [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Engine
Filed Apr 15, 2026IL
I'm reporting a safety issue with BMW vehicles equipped with the B58TU engine, primarily 2019-2021 models. These vehicles have an oil pump with an internal plastic component that regulates oil pressure, and this part is fracturing in the field, causing sudden loss of oil pressure. The failure typically occurs during cold starts in low temperatures. When it fails, oil pressure becomes erratic or is lost entirely, often with little to no warning before engine damage or vehicle disablement. Warning signs, when present, include inability to measure oil level electronically, abnormal oil pressure, or sudden drivetrain malfunction warnings. These can rapidly progress to engine shutdown or severe damage from oil starvation. This creates a dangerous situation because the vehicle can become disabled without warning while driving or after startup. This is especially hazardous when cars become immobilized in traffic or during winter conditions when failures occur most frequently, leaving occupants exposed to freezing temperatures while awaiting assistance. Pump replacement requires extensive disassembly and commonly costs $6,000-$8,000, assuming no engine damage. A critical concern: owners cannot determine if their vehicle has the original plastic pump or the later metal revision. BMW's VIN-based parts lookup now shows updated components even when original plastic parts remain installed, and BMW has removed the original plastic part number from dealer networks entirely. Failures are rep
Power Train
Filed Mar 3, 2026FL
The transfer case on my 2020 BMW X7 failed and had to be replaced. Turning the vehicle became unstable as the vehicle shuttered badly. BMW confirmed the shuttering and first changed the transfer case fluid. However, it only slightly helped at first but the shuttering came fully back shortly thereafter. The vehicle was inspected by BMW twice. I don’t remember any warning lights on the dash. The shuttering first occurred in 2024.
Engine
Filed Feb 27, 2026WI
Oil pum with plastic internals. Repeat hot and cold cycles cause premature failure of the plastic components and cause loss of oil pressure along with the pump grenading itself.
Power Train
Filed Feb 10, 2026VA
Transfer case broke and struck the engine while driving.
Electrical System
Filed Feb 3, 2026IA
My vehicle is included in BMW Recall Campaign No. 25V 644 – Engine Starter. It has repeatedly failed to start, and on two separate occasions the engine completely stalled while I was stopped at a traffic light. Each time, it took multiple attempts before the car would restart. I have also been stranded in numerous parking lots—during both extreme heat and freezing temperatures—with my children because the vehicle would not start. These incidents were unexpected, unsafe, and entirely consistent with the symptoms described in the recall. We have experienced these problems since purchasing the vehicle, but at the time we had no reason to believe we needed to document every occurrence. Now that BMW has acknowledged a fire risk defect and still has no available remedy, I do not feel safe continuing to operate this car. BMW has even advised owners not to park in a garage due to the potential fire hazard. The first recall was issued in 2024 and did not resolve the issue. The subsequent recall in August 2025 still has no fix. This ongoing situation presents a serious safety risk, and it is unacceptable that it remains unresolved. BMW should be buying these vehicles back and compensating owners for the significant inconvenience and danger this defect has caused.
Electrical System
Filed Feb 2, 2026TX
The check engine light on my 2020 BMW X7 intermittently illuminates and then clears without warning. A BMW technician diagnosed the cause as a malfunctioning active grille shutter assembly at the front of the vehicle. Research shows this is a widespread issue among BMW X5 and X7 models of similar years, with many owners reporting the same failure and expensive repairs. This appears to be a systemic defect, not an isolated incident. Because the grille shutter directly affects engine airflow and cooling, this issue raises reliability and potential safety concerns and should be reviewed for a possible recall.
Engine
Filed Jan 6, 2026OH
Low oil pressure warning. Oil pump replacement
Electrical System
Filed Dec 11, 202585,600 milesMO
The contact owns a 2020 BMW X7. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System). The contact stated that while driving at an undisclosed speed and making a left turn, the vehicle stalled in the middle of traffic. The contact immediately depressed the brake and attempted to shift into park(P), but the transmission failed to respond as needed. The contact remained in the vehicle with the brake pedal depressed until Roadside Assistance arrived. The contact stated that the Roadside Assistance team held the start button down and the gear selector was shifted into neutral(N) for a second and continued to inadvertently shift back to park(P). The vehicle was towed to an independent mechanic who was unable to properly diagnose the vehicle and referred the contact to the dealer. The vehicle was then towed to the dealer, where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,600.
Seats2 injured
Filed Dec 8, 2025CA
• Third-row seat in my 2020 BMW X7 failed during normal operation and trapped my [XXX] daughter between the seatbacks. • She sustained injuries to her legs (documented in photos). I injured my arm while trying to free her. • Approximately 10 people witnessed the incident. • Seat would not move or release electronically or manually—no functional emergency release. • Multiple BMW system warnings occurred before the incident, including: – “Third row seat risk of injury” – “Right/left rear seat unlocked” – “Right/left rear seat back unlocked” • BMW’s inspection found the passenger-side third-row seat motor housing broken. • There was no misuse and the failure occurred during normal operation • BMW refuses to repair the defect under warranty and attempted to return the vehicle unrepaired. • BMW suggested an “outside influence,” but evidence does not support this. • This defect creates a serious entrapment and injury hazard with no reliable manual release. • Requesting NHTSA investigation into BMW X7 third-row seat motors, locking mechanisms, and lack of emergency release due to risk of occupant injury or inability to evacuate a trapped passenger. There is an open and unresolved case with the manufacturer. Please help us and others that may be in danger. We still don’t have our vehicle back after 6 weeks and they state they will not fix it and return it to us broken, unsafe, and not usable. Here is the contact at BMW Gabrielle Dorcean Executive Customer Care, Customer Relations and
Seats1 injured
Filed Dec 5, 2025CA
I am filing this complaint because the third-row passenger seat in my 2020 BMW X7 has a serious defect that poses an immediate safety risk to children and passengers. The third-row seat malfunctioned while my child was exiting the vehicle. The powered seat began moving unexpectedly and trapped my child’s leg, and we had extreme difficulty getting the seat to release. This is an extremely dangerous failure for any powered seat, especially one that is frequently used by children. This is not normal wear and tear — this is a mechanical and electrical failure of a safety-critical seat system. BMW Fresno has had the vehicle for more than six weeks and cannot fix the problem. BMW North America reviewed the case but denied responsibility and closed it, even though the defect affects a powered safety-critical seat. We still have no repair, no explanation, and no assurance that the seat is safe. I am filing this because the powered seat poses a clear risk of injury, and BMW has not resolved or acknowledged the safety defect. I request that NHTSA investigate the 2020 BMW X7 third-row seat system for potential entrapment hazards. Actions Taken •BMW Fresno inspected the vehicle and kept it for 6+ weeks. •BMW NA conducted a review but has refused to cover cost of repair or acknowledge a defect. •I am seeking NHTSA’s involvement because this is a clear safety problem that BMW has not corrected.
Power Train
Filed Dec 4, 2025MD
Hello , I would like to report a failed front differential on my vehicle. This issue was diagnosed by an independent BMW shop and is currently being repaired. Mine made it to 69k miles but many others have had theirs failed before 50k miles. My main goal is to bring light to this issue since it seems to be a design flaw. There's also numerous reports for failed transfer cases since they aren't normally serviced by BMW dealers. I've attached both repair invoices.
Power Train
Filed Nov 23, 2025CT
My front differential has failed and my vehicle has 62,000 miles. There is no recommended service and maintenance schedule for replacing fluids for the front differential so I thinking that this failure is due to an engineering design flaw including no recommended schedule to service the unit. It also seems this component may be too small/weak for the engine output. I has seem this failure reported on many blobs and users groups and seems to be recurring issue that BMW turns a blind side to. They ask why an extended warranty was not purchased and seeing that this is a recurring problem I am asking for a possible recall to force BMW to pay or reimburse others for repairs.
Suspension
Filed Nov 13, 202542,000 milesNJ
The contact owns a 2020 BMW X7. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the wheels while turning to the right or the left. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that both front control arms needed to be replaced; however, the vehicle was not repaired due to the cost. Upon investigation, the contact related the failure to NHTSA Campaign Number: 20V678000 (SUSPENSION); however, the VIN was not included. The vehicle was previously serviced under NHTSA Campaign Number: 25V644000 (ELECTRICAL SYSTEM). The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
Engine
Filed Nov 3, 2025140,218 milesGA
The contact works for a company that owns a 2020 BMW X7. The contact stated that while his boss was driving at an undisclosed speed, the vehicle stalled. The driver was able to veer to the side of the road. The vehicle was towed to a station. The vehicle was then towed to the dealer, where it was diagnosed and determined that the front trans-axle had disintegrated, causing the shaft to pinch and to create an 8-inch hole at the bottom of the oil pan. The contact stated that a significant amount of oil had leaked from the vehicle. The dealer determined that the transmission and engine had failed and needed to be replaced. The dealer informed the contact that it was a known failure, but the vehicle failure was the most dangerous reported failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that no assistance could be provided because the VIN was not included in a related recall. The failure mileage was approximately 140,218.
Fuel System, Gasoline
Filed Aug 14, 202550,000 milesCT
The contact owns a 2020 BMW X7. The contact stated that while driving at 55 MPH, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed, and determined that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Power Train
Filed Aug 10, 2025NC
Transfer case causes vehicle to shake when driving straight or turning from a complete stop or low speeds.
Suspension
Filed Aug 5, 2025VA
X7 models from year 2020 -2022 have a particular issue at stake which is a manufacture default as it's been reported in many cases in X7 models. I'd like have this Transportation safety to please look into this issue a safety recall as there is a shuddering issue in most x7's when turning right or left at a lower speed which slips the vehicle. I would appreciate it if someone could look into this. Thanks,
Engine and Engine Cooling › Engine › Oil/Lubrication › Pump
Filed Aug 1, 202560,000 milesMD
The contact owns 2020 BMW X7. The contact stated while driving 30 MPH, the message "Oil Pump Leak Over - Get the Vehicle Towed to Local Service Dealer" was displayed. The vehicle was towed to an independent mechanic, who could not repair the vehicle. The vehicle was towed to the dealer, where an unknown diagnosis was made. The vehicle was then towed to Baltimore Motor Works, where it was diagnosed that the engine oil pump had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 60,000.
Steering
Filed Jul 31, 2025IN
I was driving and as I parked on my driveway a message popped up on my dash board saying " " Increased Steering efforts" then I wasn't able to move the steering wheel at all, it feel like it got locked.
Power Train
Filed Jul 28, 2025FL
I am submitting this complaint based on recurring drivetrain and structural failures in my 2020 BMW X7 (VIN: [XXX] ), which raise serious concerns about reliability and safety. Most recently, the vehicle exhibited shuddering, power loss, and a “neutral-like” disengagement at low speeds. BMW of Pembroke Pines confirmed this through a test drive. However, instead of mechanical replacement, the dealer performed a VTG oil flush and attempted a calibration, which—according to their own documentation—“lost connection.” These signs point to recurring issues with the ATC (transfer case), a known point of failure in several BMW X models. Additional manufacturer defects I’ve experienced include: - Two incidents of cabin water intrusion from separate leaks - A dashboard panel burst shortly after purchase - Rear seat failure requiring a $7,000+ repair BMW North America refuses to provide further assistance despite acknowledging the repair history. This leaves me with a potentially unsafe vehicle, prone to recurring drivetrain failure without a clearly defined remedy. I respectfully request that NHTSA investigate whether the Active Transfer Case and related VTG components in the BMW X7 pose a defect trend requiring formal attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power Train
Filed Jun 4, 2025NJ
While my wife was driving our 2020 BMW X7M under normal conditions, the vehicle experienced a catastrophic drivetrain and differential failure. According to the BMW dealership’s service manager, internal drivetrain components became disconnected while the vehicle was in motion. This caused parts to spin freely and damage surrounding systems. Fortunately, no crash occurred, but the technician emphasized that it could have easily led to an accident. There was no external impact, accident, or driver error. Both the BMW dealership and an independent insurance adjuster from GEICO confirmed the failure appeared to be mechanical and internal in nature, possibly due to a manufacturing defect. This failure poses a significant safety risk to occupants and other drivers. Had it occurred at higher speeds or in traffic, the consequences could have been severe. I believe this incident warrants investigation due to potential systemic safety concerns. I am requesting that NHTSA review this failure for manufacturer defects and evaluate whether similar complaints exist regarding drivetrain integrity in BMW X7M models. Supporting documentation, including video evidence, dealership notes, and the insurance report, are available via this link [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System
Filed May 12, 202558,000 milesCA
The contact owns a 2020 BMW X7. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The message "Starter Motor Overheating" was displayed; however, there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the starter motor and battery were faulty and needed to be replaced. The contact was also advised that the coolant needed to be drained and refilled. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Power Train
Filed Apr 7, 2025CA
Without warning the vehicle came to an abrupt stop while going about 25 mph. I got out and checked and noticed a liquid dripping from underneath the front area of the vehicle. Later determined it was the front transfer case. I really would hate to think what could have happened at higher speeds. Again, no warning at all.
Electrical System
Filed Feb 10, 202544,000 milesTX
The contact owns a 2020 BMW X7. The contact stated that after parking and later attempting to start the vehicle, the message "Starting Engine Possible After Engine Overheat" was displayed, and the vehicle failed to start. The contact waited several hours before the vehicle was able to be restarted. The vehicle was driven to the local mechanic who diagnosed that the starter had overheated. The vehicle was later taken to the local dealer who diagnosed that the starter module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) which required a software update. The contact stated that the vehicle had experienced the failure listed in the recall after the recall repair was performed. The failure mileage was 44,000.
Seats
Filed Jan 30, 2025MD
Third row seat malfunction sending rear seat back unlocked appearing on dash. Switch for third row seat is faulty and need to be replaced. Warning states a safety issue with seat being unlocked. Inspected by bmw passport. The notice came up 3 days ago on dash vehicle was purchased from global auto outlet 12/26/24
Structure › Body
Filed Dec 10, 2024CT
I have noticed that the engine light on my BMW X7 keeps turning on after long rides but then disappears after some time. Upon inspection, I was informed that the issue is related to the active grille shutter, which is located in the front part of the body. While researching to see if others have experienced the same issue, I discovered that many BMW X5 and X7 owners have reported similar problems. It appears to be a common issue with these models. I believe BMW should consider issuing a recall for this problem since it seems to affect a significant number of vehicles in this range.
Unknown or Other
Filed Dec 9, 2024NJ
On August 1st 2024, NHTSA initiated campaign number 24V576000, BMW "Starter Motor May Fail and Overheat". On 10/3 I went into BMW of Bloomfield to get an oil change & address the recall. On 11/23, my car would not start in the middle of traffic. Then on 11/25 I brought in my 2020 X7 to ascertain why the car stopped working and have it fixed. I was told by BMW that the same starter motor stopped working. When I received a call stating that the car was fixed, I informed them that this should be covered by BMW as it was a direct result of the recall that should have been addressed back in October. I'm currently waiting for BMW NA to pay for the failed recalled part, case 07650216.
Unknown or Other
Filed Oct 25, 2024VA
The car just stopped in the middle of the road and wouldn’t restart. The starter is fried. I didn’t know about the starter recall
Air Bags
Filed Oct 21, 2024IL
The failed component was observed when the Restraint warning icon appeared. There was no accident because the vehicle was taken to the BMW dealership for investigation. There is a warning not to drive because the Restraint system may not work properly. This is a safety issue with no work around to operate the vehicle in a safe manner. After reviewing multiple threads online, it appears that my situation is not uncommon with BMW. I took the vehicle to BMW service and they confirmed there is a fault in the harness that allows the airbag, seat belt and tensioner to not operate properly in the case of a collision. The service advisor admitted they have seen this before and knew how to repair it. The repair is too costly to investigate the harness where the defect in the wiring occurred, so the opt to replace the harness in a parallel manner, which still takes 7 hours and over $2200. The vehicle is only a few months out of warranty and has less than 18,000 total miles. They is no way that the harness experienced normal wear over the years to cause this with such low miles. They attempted to blame the Arizona heat as possible cause, but the vehicle was in Illinois to 2 of the 4 years and while in Arizona, it is parked in my air conditioned garage. Heat is not the cause. This situation is a design defect during assembly or a defective harness at manufacturer. BMW would not accept any responsibility for the issue, which is a safety liability to passengers.
Engine
Filed Oct 14, 2024CA
I was driving on the freeway when due to heavy traffic, it was a stop and go. the engine stalled and on re-started on multiple trials. this created a very dangerous situation for an immediate accident as there were vehicles all around me. the engine stalling continued the next day also and I took my vehicle to BMW for servicing and they diagnosed engine starter motor failure which they then replaced and charged me $1,411.44 on June 27, 2024. NHTSA has issued the following recall stating that the starter motor may fail and overheat. NHTSA Campaign Number: 24V576000 Manufacturer BMW of North America, LLC Components ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING [XXX] I called BMW customer service and they told me that my vehicle VIN number was not on the affected vehicles list and hence, they can't do anything and that I should make a complaint with NHTSA. since the issue with NHTSA recall was starter motor on BMW and since I had to pay to get it replaced before NHTSA issued the recall, I strongly feel that BMW sold the car with a faulty starter motor and that they should reimburse me for my out of pocket expenses to get the stater motor replaced. Please advise. thanks, [XXX] , Tel: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown or Other
Filed Apr 24, 2024NY
While driving the sunshade for the moonroof opens by itself. I try to close it but it takes about a minute before the button to work and then it does it again. Around 3 times in a row. I did not take it to dealer yet since it is out of warranty. It is very distracting while driving and this happens
Steering
Filed Apr 3, 202474,000 milesAL
The contact owns a 2020 BMW X7. The contact stated that while turning the steering wheel in either direction there was a squeaking sound coming from the steering column. The contact stated that over time the failure had become progressively worse, and the steering had become unstable while driving at highway speeds. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V631000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 74,000.
Electrical System
Filed Mar 9, 2024IL
Emergency call system malfunction error on the dash. The SOS system is not working nor the GPS or any associated ContactedDrive services as the Internet is failed too. This is dangerous to have nonworking SOS in case of an emergency. THIS IS A KNOWN ISSUE ON X7 but yet no recall from BMW. The reason of this failure is believed to be faulty installation of shark fin antenna from the BMW factory. Its not sealed properly and water can get inside damaging the TCB unit (corroded or shorted the pcba ) This repair is costing users estimated $3k-$4k if car is just out side of warranty. I believe thousands are affected by this fault that originated at BMW’s factory. I believe in you to do the right thing. Please help. I cannot afford this expensive repair. Expecting - BMW should issue a voluntary recall or at the very least conduct the repair on my vehicle.
EngineFire
Filed Dec 22, 2023TX
On October 21, 2021 we purchased a 2020 BMW X7 from West Houston Land Rover (AutoNation) in Oct 2021. Purchased extended warranties. Within 3 months: Technicians advised replacing nearly new tires. Car smoked on highway after oil change, dismissed as spilled oil. Nov 28, 2023: Car burst into flames 5 minutes after oil change and passed multipoint inspection. Car burned completely to the ground Escaped unharmed but met with rudeness and dismissal from dealership. GM initially promised help, then stopped communication after seeing evidence. Unacceptable: Horrific experience with fire and previous issues. Appalling service and intimidation tactics (threat of lawsuit for sharing story). We demanded immediate action to reimburse our losses and hold the dealership accountable. We will actively share our story to warn others. When I did mention about sharing this experience with consumers the GM said Autonation would sue us for slander if we put any information about this event online. [XXX] Fire started under the hood (engine) [XXX] (owner) was driving a car that was burning it could have exploded or killed her while driving. Also other vehicles were put in danger while driving near a burning flaming car. I do not know if anyone has reproduced this. the following are researching this by investigating: Geico insurance We were told the dealer also filed an insurance claim (not verified as no info was provided) BMW communicated they would also view the car and do an investigation Poli
Electrical System
Filed Sep 8, 2023CA
The instrument cluster malfunctions - effectively taking the computer dark. This is so widespread they are indefinitely back ordered. Essential car part that is failing too early in lifecycle — still a new car, not a mileage issue Not safe to drive — must have this part Part is on back order indefinitely which is a red flag and makes us think broader systemic issue with part/class of vehicle Need to find a solution that ensures safety of family and recognizes this issue Repeat BMW customer and want to continue to be so but feeling very uncomfortable and vulnerable given the above
Fuel/Propulsion System
Filed Aug 1, 2023NJ
Engine shut off after a brief warning message on the dash while highway driving. I don't remember the exact words but it was a "drivetrain" problem. After the the message came on the car sputtered 2 or 3 times and then the engine shut down without warning. The car would not re-start. The car was stuck in the middle of the highway dead in it's track, in real danger of being rear ended by oncoming traffic driving at highway speeds. The car was towed to a nearby dealership that said the fuel pump failed. The odometer on the car was at 48,000, well below the typical mileage associated with fuel pump failure.
Back Over Prevention › Rearview System Braking
Filed May 4, 2022WA
Cross traffic alert system does not work. When backing out of drive ways or parking spots there are no audible warnings or automatic braking. I've almost hit people walking behind my car while backing out of a parking space. Additionally, myself and others have complained about this on automobile forums. You can read one of many threads about this issue here. https://g05.bimmerpost.com/forums/showthread.php?t=1920194. BMW just keeps stating the Cross Traffic Alert system is working as designed. Anyone who even considers relying on this safety feature will surely get into an accident that could cause serious injury or even death if they put any faith in this system.
Electrical SystemFire
Filed Apr 11, 2022NC
On 11/23/2021 while driving the computer screen stated malfunction with personal protection device with in 10 seconds the rear of the car burst into flames the fire inspector from our insurance company traced the cause of the event to the fuse box neither BMW or the dealership will take any responsibility this car had never been repaired and only authorized dealership did yearly service
Unknown or OtherFire
Filed Nov 28, 2021NC
The BMW X7 caught on fire going down the HW.
Complaints 1-50 of 56, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 25, 2025. Source: NHTSA Office of Defects Investigation.