Page 2 of 3 · complaints 51–100 of 124

2010 BMW X5 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Unknown or Other
Filed Oct 1, 201870,000 milesNJ

EMISSION ALWAYS HAD PROBLEM. I HAVE TWO BMW X5 35D HAD SAME PROBLEMS. ACTIVE TANK AND REDUCTANT T ANK LEVEL SENSOR AND TEMPERATURE SENSOR BROKEN AND NEED TO REPLACE WHOLE TANK COST A LOT OF MONEY.

Engine
Filed Sep 11, 201861,000 milesCT

IN FEB 2016 DURING DRIVING ON THE HIGHWAY, LOST POWER STEERING AND BATTERY LIGHT COME ON. CAR WAS TOWED TO THE GARAGE TO DETERMINATE CAUSE AND FIX THE PROBLEM. BOLT THAT HOLD PULLEY TENSIONER WAS BROKEN AND BELT FELL OFF. THERE WAS NO EASY WAY TO REMOVE BRONEK HEAD BOLT OFF FROM ENGINE BLOCK. CAR WAS AT MECHANIC FOR A WEEK, REPLACEMENT BOLT WAS AROUND $6 BUT THE LABOR WAS ALMOST $700.

Engine
Filed Sep 4, 2018AZ

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine and Engine Cooling
Filed Jul 31, 2018125,321 milesAZ

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION THE THIRD WEEK ON MAY 23, 2018. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

Steering
Filed May 23, 2018145,000 milesNV

THE ENGINE BELT IDLER PULLEY BOLT BROKE CAUSING A SUDDEN LOSS OF POWER STEERING WHEN THE SERPENTINE BELT CAME OFF THE ALTERNATOR AND POWER STEERING PUMP. THIS IS THE SAME PROBLEM ASSOCIATED WITH RECALL 12V550000 A FEW YEARS AGO. THE DEALER SAID THE VEHICLE WAS FIXED UNDER THE RECALL BUT IT WAS BEFORE I OWNED IT SO I DON'T KNOW FOR SURE. I BELIEVE THE RECALL SHOULD BE REINSTATED. THE VEHICLE WAS MOVING ON A RESIDENTIAL STREET AT LESS THAN 25 MPH AND MY MOM WAS DRIVING. IF SHE HAD BEEN GOING ANY FASTER SHE WOULD HAVE CRASHED.

Steering
Filed May 3, 201885,000 milesOR

A BOLT CONNECTING THE ALTERNATOR TO THE MOTOR HAS BROKEN OFF CAUSING THE SERPENTINE BELT TO COME OFF RESULTING IN THE LOSS OF POWER STEERING. THIS ISSUE RESULTED IN A RECALL AND THE VEHICLE WAS ALLEGEDLY REPAIRED IN CALIFORNIA BACK IN 2013. HOWEVER, THIS HAS HAPPENED AGAIN AND HAS PUT THE SAFETY OF MY FAMILY AT RISK. I AM AWARE THAT THERE HAS BEEN AN INVESTIGATION THAT HAS BEEN OPENED IN ABOUT APRIL OF 2018 AND WE WANT OUR CIRCUMSTANCES TO BE INCLUDED IN THIS INVESTIGATION. BMW IS CURRENTLY REFUSING TO COVER THE REPAIRS.

Electrical System
Filed Feb 21, 201814,000 milesNM

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE BATTERY FAILED WITHOUT WARNING. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE HAD BEEN PARKED IN BELOW FREEZING TEMPERATURES. THE VEHICLE WAS TAKEN TO THE DEALER (SANDIA BMW, 6001 PAN AMERICAN FWY, ALBUQUERQUE, NM 87109), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V339000 (FUEL SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED. THE FAILURE MILEAGE WAS 57,000. *TT *TR

Power TrainFire
Filed Feb 7, 201847,000 milesNY

TL* THE CONTACT OWNED A 2010 BMW X5. WHILE DRIVING 35 MPH, THE CONTACT OBSERVED AND SMELLED SMOKE. THE CONTACT PULLED THE VEHICLE INTO A PARKING LOT WHERE IT CAUGHT FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) AND WAS INFORMED PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 47,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Jan 15, 201890,000 milesSC

WHILE AIR CONDITIONING IS RUNNING ON ANY SPEED, HOT AIR IS BLOWING FROM FLOOR AND DASHBOARD.

Air Bags
Filed Jan 8, 2018150,000 milesNC

TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER (HENDRICK BMW NORTHLAKE, 10720 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704)-321-8126), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A RECALL LETTER FROM THE MANUFACTURER REGARDING NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) AFTER THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Unknown or Other
Filed Dec 31, 201767,000 milesHI

WHILE THE AIR CONDITIONER IS ON HOT AIR BLOWS OUT THROUGH THE DASH AND FLOOR VENTS. HAPPENS WHILE STATIONARY, IN MOTION, HIGHWAY AND CITY DRIVING. SUSPECT IT IS THE PCV VALVE.

Air Bags
Filed Nov 29, 2017MD

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL REMEDY. THE CONTACT TOOK THE VEHICLE TO ROCKVILLE BMW DEALER LOCATED AT 1300 ROCKVILLE PIKE, ROCKVILLE, MD 20852 BUT THE PARTS WERE NOT AVAILABLE AND NO AVAILABILITY DATE. IT WAS UNKNOWN IF THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion SystemFire
Filed Sep 26, 201753,220 milesCO

TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING 30 MPH, THE ENGINE SHOOK, SMOKE APPEARED, AND THE ENGINE STALLED. THERE WAS NO FIRE. THE ENGINE MALFUNCTION INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BMW OF DENVER DOWNTOWN (1040 S COLORADO BLVD, DENVER, CO 80246 (303) 954-4856) WHERE IT DIAGNOSED THAT THE SECONDARY FUEL PUMP AND THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,220.

Engine
Filed Sep 21, 201779,000 milesCA

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THAT THE POWER MALFUNCTION WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. IN ADDITION, THE 'POWER LOSS PLEASE REDUCE SPEED' WARNING MESSAGE ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE IGNITION OFF AND ATTEMPTED TO RESTART THE VEHICLE BUT FAILED TO START. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS LEFT IN THAT AREA, AND WAS NOT TOWED AT THE TIME. THE LOCAL DEALER (SANTA MONICA BMW, SANTA MONICA BLVD, SANTA MONICA, CA, 90401) WAS CONTACTED AT 310-829-3535 AND MADE AWARE OF THE FAILURE, WHERE THEY ADVISED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT WAS DELIBERATED ON THE USE OF AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V550000 (STEERING, ENGINE AND ENGINE COOLING), AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Service Brakes
Filed Aug 31, 201770,000 milesMA

MAY 10, 2017 WE PURCHASED A 2010 BMW X5 WITH APPROX 70KMILES FROM EAST PROVIDENCE AUTO FOR $16,000. TWO DAYS LATER WE BROUGHT THE VEHICLE BACK BECAUSE THE WINDSHIELD WIPER FLUID LEAKED ONTO THE DRIVER SIDE FLOOR, THE SUNROOF WOULDN'T CLOSE AND A BURNING OIL SMELL WAS COMING FROM THE INSIDE OF THE VEHICLE. AFTER INSPECTING, THE MECHANIC SAID THE HOSE FROM THE WINDSHIELD WIPER TANK WAS NEEDED REPLACEMENT, HE UNJAMMED THE SUNROOF AND ADDED 2 QUARTS OF OIL; HOWEVER, HE COULDN'T FIX ANYTHING. MAY 22 WE RETURNED B/C THE OIL LIGHT WAS ON AND THE BURNING OIL SMELL STILL EXISTED. BUT THE GARAGE WAS LOCKED. THE SALESMAN SAID WE WOULD HAVE TO COME BACK. MAY 24 WE RETURNED AFTER BLUE SMOKE WAS COMING FROM THE EXHAUST. THE MECHANIC SAID THE OWNER WAS IN PORTUGAL FOR TWO WEEKS AND HE COULDN'T WORK ON THE VEHICLE WITHOUT PERMISSION. AFTER RETURNING AND CALLING MANY TIMES OVER THE NEXT MONTH WE MET WITH THE OWNER WHO SAID HIS MECHANIC LEFT, WE WOULD HAVE TO WAIT. JULY 3 WE HAD THE VEHICLE INDEPENDENTLY INSPECTED (SEE ATTACHED REPORT). HE INSPECTED THE ENGINE AND DRAINED THE OIL. HE RECOMMENDED THE ENGINE BE REMOVED FOR FURTHER DIAGNOSIS AND IF NOT RESOLVED THE ENGINE WILL EVENTUALLY NEED TO BE REPLACED. AFTER RETURNING TO EP AUTO THE OWNER SAID THE 30 DAY WARRANTY WAS UP SO WE FILED A COMPLAINT WITH THE RHODE ISLAND DEALERS LICENSE AND REGULATIONS OFFICE (COMPLAINT NUMBER AM-1702213). WE ARE AWAITING A RESPONSE FROM THE HEARING BOARD. THE CASE MANAGER ADVISED THAT IT'S IMPOSSIBLE TO FORCE EP

Engine
Filed Aug 22, 201748,000 milesPR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING VARIOUS SPEEDS, ABNORMAL FUMES ENTERED THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOGERMANA BMW (LOCATED AT 298 CALLE CARLOS F CHARDON, HATO REY, PR 00919), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 19, 2017NC

TAKADA RECALL- TRYING TO UNDERSTAND WHY SUCH A IMPORTANT SAFETY RECALL IS TAKING SO LONG TO RECTIFY. I BOUGHT THE VEHICLE NOT KNOWING THIS VEHICLE HAD 3 RECALLS. WE WERE TOLD THAT BMW DOESN'T KNOW WHEN PARTS COULD BE AVAILABLE.

Engine
Filed Aug 9, 2017NJ

MY VEHICLE IS HAVING ENGINE LIGHT AND STRON FUEL SMELL. I TOOK VECHIE TO BMW SERVICE CENTER AND BEEN TOLD THAT CAR HAS EGR COOLANT PROBLEM. ACCORDING TO SERVICE CENTER THAT REPAIR FOR RECALL #11E-A03 FOR EGR VALVE WAS PERFOMED IN 2016 WHICH I NOT BEEN TOLD. NOW I AM GETTING EGR COOLANT ISSUE AND BMW IS RECOGNIZED THAT THIS IS RELATED TO EGR SYSTEM RELATED ISSUE. IT IS COMMON COMPLIANT AMONG VEHICLE OWNERS BUT BMW IS NOT ACCEPTING THAT THIS MANUFACTURING FAULT AND MAY CAUSE SOME TERRIBLE OUTCOME IF VEHICLE STOPPED WHILE DRIVING ON THE FREEWAY. I AM REQUESTING NHTSA TO DEMAND BMW TO RECOGNIZE THIS ISSUE AND FIX IT AS RECALL OR UNDER WARRANTY.

Air Bags
Filed Aug 6, 2017WA

TAKATA INFLATORS AND FUEL PUMP RECALLS. BMW STILL HAS NO FIX FOR THESE ISSUES WHICH IS A TICKING TIME BOMB FOR ANY OCCUPANTS IN THE VEHICLE.

Air Bags
Filed Jul 21, 2017TX

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER (BMW OF DALLAS, 6200 LEMMON AVE, DALLAS, TX, 75209) STATED THAT THEY WERE SCHEDULING APPOINTMENTS FOR PARTS WITHIN THE NEXT THREE MONTHS, WHEN THE CONTACT CALLED THREE MONTHS LATER SHE WAS INFORMED THE SAME INFORMATION, AND ALSO MADE AWARE THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED HER VEHICLE SLOWED DOWN WHILE DRIVING ON THE EXPRESSWAY AND THEN STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE SAME DEALER BMW OF DALLAS WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS PERFORMED WERE UNKNOWN. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 10, 2017TX

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BMW OF AUSTIN LOCATED AT 7011 MCNEIL DR, AUSTIN, TX 78729; (512) 343-3500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 3, 2017MS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT NOTIFY A DEALER. THE MANUFACTURER WAS NOTIFIED IN OCTOBER OF 2016. THE MANUFACTURER STATED THAT THE PARTS WERE GOING TO BE SHIPPED IN JANUARY OF 2017 AND THAT A DEALER WOULD CALL THE CONTACT. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG INDICATOR MALFUNCTIONED AND ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 16, 2017FL

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SARASOTA BMW OF SARASOTA, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE AND THAT THE CONTACT COULD NOT RECEIVE A LOANER VEHICLE FOR SIX MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 08/31/17 *BF *CN

Electrical System
Filed May 18, 201739,000 milesNJ

MY CAR SAT IN THE DRIVEWAY FOR A COUPLE OF DAYS AND WHEN I WENT TO USE IT, I DISCOVERED THAT THE INTERIOR RIGHT REAR QUARTER PANEL WAS MELTED AND THE INTERIOR WAS COVERED IN SOOT. I CONTACTED MY INSURANCE COMPANY AND IT WAS TOWED TO A REPAIR SHOP FOR EVALUATION. IT WAS DECLARED A TOTAL LOSS.

Air Bags
Filed May 15, 2017LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed May 1, 201791,500 milesGA

THIS CAR HAS AN EXCESSIVE OIL CONSUMPTION ISSUE THAT THE MANUFACTURER WAS AWARE OF WHICH EXPLAINS WHY THEY NO LONGER MAKE THIS ENGINE. IN A 30 DAY PERIOD I PUT ABOUT 2 ADDITIONAL QUARTS OF OIL IN THE VEHICLE. THE TAIL PIPE IS SMOKING AND LIQUID IS COMING OUT OF IT WHEN THE VEHICLE IS RUNNING FOR A LONG PERIOD OF TIME AND IS IDLE. THE COST TO REPAIR IT AT A BMW DEALER IS $6,000. I HAVE ALREADY PAID $2,500 TO REPLACE THE VACCUM PUMP AND O RINGS DUE TO AN OIL LEAK. ALSO HAVE ALSO EXPERIENCED A TOTAL ENGINE SHUT DOWN WHICH COST ME $3,300 TO REPLACE THE BELT TENSIONER AND DEFLECTION PULLEY AND RIBBED V BELT AND AIR COMPRESSOR. THE CAR GAVE NO WARNINGS AND IT THE ENGINE JUST STARTED STALLING AND THEN IT JUST DIED AND AT THAT POINT A COOLANT LIGHT CAME ON BUT IT WOULD NOT DRIVE ANYMORE AT THAT POINT. THIS ISSUE SHOULD BE COVERED BY THE MANUFACTURER. THE ENTIRE ENGINE NEEDS TO BE REPLACED.

Air Bags
Filed Apr 25, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 07/21/17 *BF UPDATED 10/12/2017*JS

Air Bags
Filed Apr 19, 201769,800 milesFL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE HESITATED TO START. THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,800. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Apr 12, 201762,340 milesCO

I PURCHASED A CAR IN 2/4/2017, ON SECOND DRIVING, THE CAR STALL ON THE GREEN LIGHT. I DID CONTACT DEALERSHIP NAMED SHARPEST RIDES, TO ASK WHAT CAUSE THE PROBLEM, AS THEY TOLD ME TO DROP CAR AT THEIR PLACE TO INVESTIGATE AND DIAGNOSIS. I DID DROP, AFTER DAY THEY CONTACT ME AND MENTIONED THAT THEY CANNOT DUPLICATE THE PROBLEM, BECAUSE NOT ENOUGH TOOLS, SO THEY REFER TO BMW OF DENVER DOWNTOWN. THE BMW DEALER DID TEST AND DIAGNOSIS OF COUPLE DAYS AND RESPOND WITH "WE CANNOT DUPLICATE OF PROBLEM", SO THEY RETURN MY CAR TO ME WITH UNSAFE CONDITION. AFTER WHILE I STARTING HAVE SAME PROBLEM WITH STALL ENGINE IN THE MIDDLE OF ROAD, AT PARKING LOT, OR ONE DAY WASN'T EVEN START ENGINE, OR WHEN CAR STALL AND I AM LUCKY THE GUY DIDN'T HIT ME IN THE BACK, BUT HE DID HORNED ON ME, SHOWED ME FINGER, AND SO ON. I DID CONTACT MULTIPLE TIMES WITH DEALERSHIPS, WITH CORPORATE HEADQUARTER AT US NORTH AMERICA AND DID HAVE A CHANCE OPEN A CASE, HAVE A CHANCE TALK TO SUPERVISING, BUT EVERYONE SAYING TO ME BECAUSE CAR DIDN'T SHOWED ERROR MASSAGE AND THEY CANNOT DUPLICATE PROBLEM THEY WONT REPLACE FUEL PUMP, EVEN THEY KNEW THIS IS A FUEL PUMP CAUSING A PROBLEM. IN ADDITION, THEY DID RECALL 136000 FUEL PUMP, BUT THEY DIDN'T WANT CHANGE NOW, AND I DID TRY EXPLAIN THEM EVERYDAY WE ARE ON THE ROAD, WE MUST KEEP OUR LIFE SAFE AND KEEP OUR ENVIRONMENT SAFE, BUT THEY STILL TELLING ME WE CANNOT DUPLICATE A PROBLEM. MY CAR WAS A SECOND TIME AT SAME DEALERSHIP ON 4/72017 WITH SAME PROBLEM, AND THEY STILL TELLING

Air Bags
Filed Mar 21, 2017CA

TAKATA RECALL. I AM GOING ON NEARLY 2 YEARS SINCE I WAS FIRST NOTIFIED OF THE RECALL. BMW OF SAN RAFAEL KEEPS TELLING ME THEY CANNOT FIX THE AIRBAG PROBLEMS.

Air Bags
Filed Mar 10, 2017HI

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). HE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Feb 15, 201792,000 milesCA

TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

Air Bags
Filed Jan 17, 2017TX

BOTH AIRBAGS HAVE BEEN ON THE RECALL FOR OVER A YEAR....ARE THEY NOT REQUIRED TO BE IN THE VEHICLE, BUT WORKING CORRECTLY? TO WAIT FOR A RECALL OVER A YEAR ON SOMETHING SO IMPORTANT IS VERY WRONG! IN ADDITION THERE IS ANOTHER RECALL (OCT 2016) ON A FUEL PUMP "COULD LEAK FUEL DURING REFUELING OR CORNERING" I'VE SET UP A SERVICE APPOINTMENT JAN 20, 2017 AND I'M TOLD NEITHER RECALL ITEMS WILL BE ADDRESSED OR REPAIRED BECAUSE PARTS. I'M ALSO NOT OFFERED A SOLUTION OUTSIDE OF "CAREFULLY MOVE AWAY FROM TRAFFIC" ANYONE DRIVING THE CAR, NEAR THE CAR OR AT THE REFUELING LOCATION IS AT RISK...HOW MANY OF THESE VEHICLES ARE OUT THERE? MORE HAS TO BE DONE!! BMW SHOULD REPAIR THESE ASAP OR HAVE THEM TAKEN OFF THE ROAD. A YEAR IS UNACCEPTABLE *TR

EngineFire
Filed Jan 6, 201789,000 milesNJ

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND A FUEL AND SMOKE ODOR WAS PRESENT. IN ADDITION, BLACK SMOKE EMITTED FROM THE EXHAUST PIPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Air Bags
Filed Nov 30, 201685,000 milesNJ

I OWN A 2010 BMW X5 XDRIVE30I, ON MONDAY, NOVEMBER 28, 2016 AT 5:50AM, WHILE THE VEHICLE WAS STATIONARY, IGNITION OFF, KEY IN THE IGNITION, RADIO ON AND REFUELING AT THE GAS STATION, I HEARD A CHIME COMING FROM THE CABIN AND NOTICED THE MESSAGE THAT STATED "RESTRAIN SYSTEM MALFUNCTION AFFECTING THE FRONT PASSENGER AIRBAG" THE MESSAGE ALSO STATED THAT THE MALFUNCTION WOULD LIMIT THE INFLATOR, TENSSIONER AND ANOTHER COMPONENT WHICH I DO NOT RECALL NOW, TO PROPERLY INFLATE THE PASSENGER SIDE AIRBAG. I MADE SOME INQUIRING ON LINE AND FOUND THAT THIS IS A COMMON PROBLEM WITH DIFFERENT MODELS OF BMWS, AS WELL AS OTHER BRANDS. I CONTACTED BMW USA AND WAS TOLD THAT THERE WAS A RECALL FOR THE DRIVER SIDE AIRBAG BUT NOTHING FOR THE PASSENGER SIDE. MY VEHICLE ONLY HAS 85,000 MILES, RELATIVELY NEW, FOR A BMW, AND IS FACING THIS TYPE OF MALFUNCTION. I BELIEVE THAT AN INVESTIGATION SHOULD BE LAUNCHED BY YOUR AGENCY AND EXPLORE THE POSSIBILITY OF ISSUING A RECALL TO FORCE BMW USA TO TAKE RESPONSIBILITY IN THIS MATTER. THESE TYPE OF REPAIRS ARE VERY PRICEY AND SHOULD BE COVERED BY BMW, SINCE ITS HAPPENING TO SO MANY MODELS AND AROUND THE SAME AMOUNT OF MILES.

Fuel System, Gasoline
Filed Nov 23, 2016WI

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT..UPDATED 01/04/17 *BF*DT *TR

Engine
Filed Nov 10, 201690,000 milesAE

I HAD AN ISSUE WITH MY 2010 BMW X5 CONCERNING THE ENGINE STALLING WHILE IN A PARKING LOT AFTER THE CHECK ENGINE LIGHT ILLUMINATED. WE HAD IT TOWED TO A BMW DEALERSHIP TO ADDRESS THE PROBLEM. AFTER THE DEALER INVESTIGATED THE PROBLEM, THEY FOUND THAT THE VANOS BOLTS TO THE EXHAUST CAMSHAFT HAD FALLEN OUT AND CAUSED THE ENGINE TO SHUT DOWN. AFTER DOING SOME ONLINE INVESTIGATION, WE SOON REALIZED THAT A RECALL HAD BEEN INITIATED FROM BMW FOR THIS EXACT FAULT AND ALL AFFECTED VEHICLES WERE TO BE BROUGHT TO A NEARBY SERVICE CENTER FOR REPAIR. THE RECALL NUMBER IS 14V-176. THE RECALL ALSO SPECIFICALLY STATES THAT THERE IS AN EXTENDED WARRANTY FOR ANY VEHICLE WITHIN THIS MODEL YEAR RANGE AND ENGINE TYPE. DUE TO THE FACT THAT THIS VEHICLE WAS PURCHASED IN GERMANY FROM A US AFFILIATED DEALER AS A US SPEC VEHICLE, THIS RECALL WAS NEVER ACKNOWLEDGED BECAUSE THE VEHICLE WAS REGISTERED IN GERMANY AND NEVER WARRANTY REGISTERED IN THE US. THIS VEHICLE IS CURRENTLY NOT OPERATIONAL AND BMW CORPORATE IN GERMANY DOES NOT RECOGNIZE THIS VEHICLE FOR RECALL OR WARRANTY REPAIRS BECAUSE THEY DO NOT RECOGNIZE BMW USA SPEC VEHICLES. WE CANNOT GET THIS VEHICLE REPAIRED UNLESS WE SHIP THIS INOPERABLE VEHICLE BACK TO THE USA AT OUR OWN EXPENSE. THIS IS A HUGE LOOPHOLE THAT OUR VEHICLE HAS FALLEN INTO AND THERE ARE OPEN RECALLS AFFECTED ON THIS VEHICLE THAT WE CANNOT GET REPAIRED UNTIL IT IS RETURNED BACK TO THE USA. THIS IS COMPLETELY UNACCEPTABLE THAT A MAJOR SAFETY ISSUE CAN GO UNADDRESSED AND BMW WILL

Air Bags
Filed Nov 7, 2016NC

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 14, 2016NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 3, 2016NY

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Aug 15, 201630,000 milesCA

TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING 50 MPH, THE ENGINE LOST POWER AND THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANMISSION HAD TO BE CHANGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Air Bags
Filed Jun 21, 2016CA

CALLED NEW CENTURY BMW. TALKED TO SERVICE MANAGER, TONY HAWKINS. HE CLAIMS HE CAN'T FIXED MY CAR, PARTS UNAVAILABLE. ASKED WHAT HAPPENS IF I'M INVOLVED IN AN ACCIDENT AND DUE TO FAILURE OF SERVICING THE RECALL I OR MY FAMILY BECOME SERIOUSLY INJURED OR IT RESULTS TO DEATH... HE SAID SORRY, CAN'T HELP. ASKED WHAT OTHER OPTIONS DO I HAVE, HE SAID I HAVE TO FIND OUT THE PARTS NUMBER THAT NEEDS TO BE REPLACED. I TOLD HIM I DON'T KNOW ANYTHING ABOUT CARS, NOR PARTS NUMBER AND WHERE IN THE WORLD WOULD I FIND OUT THE INFO. HE SAID HE CAN'T HELP.

Air Bags
Filed Jun 20, 201697,626 milesPR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,626. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/06/16*LJ

Electrical System
Filed Jun 15, 2016107,815 milesRI

THE CAR LOSS POWER AND SHUTDOWN WITH ME TWICE WHILE DRIVING ON THE HIGHWAY. (95 NORTH)ERROR MESSAGES "ELECTRICAL SYSTEM MALFUNCTION CONTINUE DRIVING IS NOT POSSIBLE. HAVE THE SYSTEM CHECKED BY THE NEAREST BMW CENTER", "TRANSMISSION MALFUNCTION"," RESTRAINT SYSTEM MALFUNCTION", "FAULT IN PASSENGER-RESTRAINT SYSTEM" THE SECOND TIME THAT HAPPENED TO ME , I HAD THE CAR TOWED BY AAA AT 5AM AFTER WORK. THE CAR PARKING BRAKE WAS LUCK , SO AAA HAD TO DRAG THE INTO THE FLAT BED, THIS IS A SERIOUS ISSUE BMW MAKES A LOT OF MONEY THEREFORE SHOULD BE HELD ACCOUNTABLE AND FIX THE ISSUE BEFORE SOMEONE GET KILL. THE CAUSE IS WATER GETTING INTO THE TRUNK AND SOCKING ALL THE ELECTRICAL WIRES IN THE TRUCK OF THE CAR CAUSING EVERYTHING TO GO CRAZY. BMW IS AWARE OF THE ISSUE. I SAW A FEW CLASS ACTION CASE AGAINST BMW FOR THE ISSUES I HAVE HERE.

Electrical System
Filed Jun 15, 2016LA

I'M REPORTING A QUALITY ESCAPED ISSUE ON MOST OF BMW CARS EQUIPPED WITH REAR VIEW CAMERA SYSTEM. I'M MILD TO HOT DAYS, THE CAMERA STARTS TO FLICKER RAPIDLY AND SHORTLY IT BLANKS OFF INTERMITTENTLY. IT'S MORE NOTICEABLE ON HOT DAYS BUT NORMAL DURING COLD DAYS. THIS ISSUE IS ALSO ON MOST OF BMW CARS AND YET TO BE RECOGNIZED NOR RECALLED BY THE MANUFACTURER. IT'S UNFAIR FOR A CONSUMER TO PAY SO MUCH MONEY AND CAN'T CAN'T BE REIMBURSED FOR THE FIX THIS DISCREPANCY. I BELIEVE THE COST OF THIS PROBLEM SHOULD BE COVERED BY A BMW DEALER. I FELL LIKE I'VE BEEN ROBBED OUT OF MY WALLET PAYING SO MUCH FOR ALL THESE ISSUES POPPING UP FROM TIME TO TIME ON SCAR THAT WAS NOT EVEN 75K MILES. THIS IS A SERIOUS DEFECT THAT COULD LEAD TO CRASH DURING REVERSE DRIVING OR DURING PARALLEL PARKING

Air Bags
Filed Jun 2, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V364000 (AIR BAGS) AND 16V071000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/27/16*LJ UPDATED 08/01/16.*JB

Air Bags
Filed May 4, 201661,000 milesTX

TAKATA RECALL...RECEIVED LETTER INFORMING THAT RECALLED TAKATA AIRBAGS ARE ON MY CAR. I CALLED DEALER TO GET IT FIXED AND WAS TOLD THEY HAVE NO PARTS. I CALLED MAIN BMW CORPORATE HQ AND WAS TOLD THEY HAD NOTHING FOR ME AND OFFERED NO HELP. I EXPLAINED THAT THIS MAKES ME FEARFUL SINCE WE LIVE IN HIGH-HUMIDITY TEXAS (CAR CAME FROM FLORIDA) AND RESEARCH INDICATES HUMIDITY MAY PLAY A ROLE IN AIRBAG FAILURES. BOTH DEALER AND HQ JUST SAID CAN'T DO ANYTHING. WE'RE FORCED NOW TO DRIVE A DANGEROUS CAR OR GET THE BAGS TURNED OFF. EITHER WAY, THEY'RE PLAYING RUSSIAN ROULETTE WITH OUR LIVES! WANT FEDERAL PRESSURE ON THEM TO GET ON IT TO FIX THIS PROBLEM. SURELY, SAFE AIRBAGS CAN BE MANUFACTURED BY OTHERS BESIDES TAKATA. WHATEVER IT TAKES, THIS IS URGENT TO FAMILIES DRIVING THESE CARS.

Service Brakes
Filed Apr 15, 201662,000 milesMO

THE EMERGENCY/PARKING BRAKE HAS FAILED ON THE VEHICLE. THE MODULE (EMF) WAS REPLACED ONCE 2012 BY BMW UNDER WARRANTY. IT APPEARS TO HAVE FAILED AGAIN. THIS IS A SAFETY CONCERN. THE EMERGENCY BRAKE SHOULD NOT BE FAILING THIS OFTEN. BMW WENT TO THE ELECTRONIC EMERGENCY BRAKE AND JUDGING FROM OTHER COMPLAINS ONLINE, THE MODULES AND OTHER COMPONENT FAIL FREQUENTLY.

Air Bags
Filed Apr 7, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS), HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jan 2, 201660,000 milesCA

WHILE DRIVING THE VEHICLE ON CITY STREETS I LOST POWER STEERING AND HAD TO BRING THE VEHICLE TO A STOP. I WAS UNABLE TO STEER THE CAR AND DISCOVERED THE SERPENTINE BELT HAD COME OFF. BMW HAD ALREADY DONE A RECALL FOR THIS AND I DID UPON DEALER INSPECTION DISCOVER THE SAME BOLT SHEARED CAUSING THE PROBLEM. THE ORIGINAL RECALL NOTICE WAS 12V550. I'M BEING CHARGED 700 HUNDRED DOLLARS NOW TO HAVE THE VEHICLE FIXED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 BMW X5 → · Every X5 year → · How the figures are calculated →