MOTOR VEHICLE REPAIR COMPLAINT REPORT I. OBJECTIVE OF COMPLAINT This formal complaint is filed with the FDACS Division of Consumer Services to request an immediate regulatory inspection and consumer arbitration regarding predatory diagnostic fee-churning, warranty non-compliance, and deceptive service safety omissions by Fields BMW ([XXX] and [XXX] branches). Despite exhaustive photographic evidence of mechanical failure documented by an independent, ASE-certified specialist, Respondent dealerships have actively refused to inspect structural items covered under a 24-month manufacturer parts warranty. Instead, they have extorted predatory diagnostic deductibles, charged for unnecessary ancillary services, and left a severe drivability safety hazard unaddressed. II. CHRONOLOGICAL LOG OF IRREGULARITIES & REPAIR NEGLECT Mid-2025 | Initial Safety Incident & Repairs ([XXX]): The vehicle exhibited dangerous stalling and severe hesitation under acceleration. At red lights on semi-highways and during slow right turns, depressing the gas pedal resulted in a complete failure to launch, creating an immediate risk of rear-end collisions. Capital BMW ([XXX]) diagnosed shattered engine mounts and torn front control arms. Triton Extended Warranty authorized and paid to replace these structural components under a 24-month manufacturer parts warranty ecosystem. XXX–XXX | Recurrence of Severe Symptoms & Independent Verification: After relocating back to the [XXX] area, the severe hesitation, dr
2022 BMW X2
Owners filed 2 complaints about this vehicle with federal regulators, most often about the fuel and propulsion system. No safety recall has been issued.
Most common 2022 BMW X2 problems
1 of the 2 complaints (50%) are about the fuel and propulsion system.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Power Train · transmission | 1 | 0 | 0 | 0 | |
| Fuel/Propulsion System · fuel and propulsion system | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsWhile driving on the interstate, the drivetrain malfunction warning appeared causing the car to become "limp." This limp mode caused a sudden inability to accelerate in a lane requiring mobility to avoid collision with merging right lane traffic. If this car had not already been in the far right lane, it would have potentially cause a serious hazard in a high traffic area. Prior to this drivetrain warning, the vehicle had been serviced at BMW twice in the past 6 months. December of 2024 the battery was replaced. All 4 run flat tires were purchased new in April. By the end of April this drivetrain malfunction occurred requiring a tow back to BMW. Initially they diagnosed the battery as bad, though I informed them that shouldn't be happening since the battery was purchased just a few months prior. After more testing, I was informed that the battery is fine but the throttle body is draining it. This is a part that should last throughout the life of the engine. I asked if there was any way this could have been diagnosed during previous service, as this is a serious failure and had I not told them I already bought a new battery I would have had another incorrect diagnosis and further engine damage.
All 2 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.