I HAVE NOT ENCOUNTERED ISSUES YET BUT THERE IS A SAFETY RECALL ON THE CAR THAT AFFECTS MY BACKSEAT PASSENGERS AND BMW HAS NOT MADE ANY STEPS TO FIX IT AND WILL NOT PROVIDE ME WITH INFORMATION NECESSARY.
2018 BMW X1 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
THE CAR HAS BEEN IN RECALL MODE SINCE APRIL WITH NO REMEDY! THIS IS CRAZY.
PURCHASED NEW CAR LATE DECEMBER 2018. QUICKLY REALIZED MY PARTMNER DOES NOT FIT SAFELY IN PASSENGER SEAT. WAS TOLD BY BMW THAT I CAN SELL OR DO LEASE TAKEOVER. A COUPLE MONTHS LATER I HAD A SAFETY RESTRAINT MALFUNCTION. (PREVENTING ME FROM SELLING THE CAR) A MONTH AFTER THAT I HAD TWO RECALLS & SQUEAKY BREAKS. ONE RECALL WAS CLOSED AND THE OTHER REMAINED OPEN. 4 MONTHS INTO PURCHASING A NEW CAR I'M BEING FORCED TO KEEP A CAR THAT IS UNSAFE FOR MY FAMILY. I CANT SELL OR TRADE IN BECAUSE OF RECALLS. BMW WILL NOT TAKE MY CAR BACK AND I CANT SELL IT. I'M STUCK WAITING FOR THEM TO FIGURE OUT HOW TO TAKE CARE OF THEIR OPEN RECALL. BMW HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND I'M FORCED TO DRIVE A NEW CAR THAT THAT I HAVE ONLY HAD 7 MONTHS WHEN 4 MONTHS INTO MY LEASE THE CAR IS ALREADY EXPERIENCING TROUBLE. I CANT SELL THE CAR BECAUSE OF THE RECALL AND NOT ONLY IS THIS A SAFETY ISSUE BUT ITS FINANCIALLY BURDENING MY FAMILY AS WE CANT USE THIS AS OUR FAMILY CAR AS IT IS UNSAFE TO DRIVE.
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA 92504, (951) 373-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT STATED THAT THE AUTOMATIC DOOR LATCH WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO CIRCLE BMW (500 NJ-36, EATONTOWN, NJ 07724, (732) 440-3640) TWICE FOR THE FAILURE AND THE DOOR LATCH WAS REPLACED THE FIRST TIME. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,600.
SUN VISORS ARE TOO SHORT / SMALL AND DON'T HELP ON A SUNNY DAY. MAY AS WELL NOT HAVE THEM AT ALL ESPECIALLY IF YOU DON'T HAVE AN AUTO-TINTED WINDSHIELD. WE FIND THIS TO BE A SERIOUSLY DANGEROUS SITUATION. ALSO, CAR HESITATES WHEN ACCELERATING AT TIMES AND ENGINE ALSO SOUNDS ROUGH AFTER DRIVING A FEW MINUTES.
ON A SUNNY DAY, I DRIVED WITH MY FAMILY THROUGH THE HIGHWAY APPROXIMATELY AT 45 MILES PER HOUR, SUDENDLY A VERY STRONG NOISE WAS LISTED AND MANY SMALL GLASS PIECES FELL ON US, I STOP AS FAST AS POSSIBLE TO REVIEW THAT HAD BEATED, THE SUNROOF WAS DESTROYED, I DID NOT FOUND ANY OBJECT THAT WOULD HIT US, REVISING IN DETAIL NOTE THAT THE GLASS HAD BEEN EXPLOITED INSIDE OUT, THE CRYSTAL WAS INFLATED OUT OF THE VEHICLE, FORTUNATELY NOBODY LEAVES HURT WITH THE GLASS PIECES AND NOBODY WAS AROUND THE CAR AT THAT MOMENT LOCATION: LAREDO TEXAS DATE: 29/09/2018 TIME: 11:30 AM
VERY DISAPPOINTING EXPERIENCE. HATCH BACK WITH "KICK" OPEN FEATURE RANDOMLY HITS ME ON THE HEAD WHILE I AM MOVING THINGS AROUND IN THE TRUNK SPACE AS I MOVE SIDE TO SIDE TO REARRANGE ITEMS. AM TOLD I WOULD NEED TO SPEND $250 TO DE-ACTIVATE THE "KICK OPEN" FEATURE. CALLED BMW DIRECT TO COMPLAIN, THEY SAID THERE IS NOTHING THE CAN/WILL DO - IT IS ON ME TO SPEND MONEY NOT TO GET HURT BY THE UNEXPECTED DROPPING OF THE HATCH! SO MUCH FOR HIGHLY ENGINEERED CAR. EITHER THEY SHOULD HAVE A BUTTON YOU COULD PRESS TO LOCK THE HATCH INTO OPEN MODE TO SECURE IT WHILE YOU ARE MANEUVERING IN TRUNK SPACE OR THEY SHOULD HAVE A "DISABLE KICK OPEN" FEATURE OPTION IN THE VEHICLE STATUS SECTION OF THE IN-CAR ELECTRONIC SYSTEM. CLEARLY SOMEONE (INCLUDING ME) CAN/WILL GET HURT AND THEY SHOULD BE REQUIRED TO CHANGE THIS.
TAILGATE LOCKING SYSTEM HAS ELECTRONIC KICK. THERE IS NO ELECTRONIC CHIRP TO ALERT CLOSING. I WAS STRUCK IN THE HEAD. THE TOP LATCH IS WAS REVERSED TO 'MALE' EQUIVALENT TO A HAMMER. THE BOTTOM LATCH WAS REVERSED AS CONNECTOR. IF ANYONE OVER 5' 10" WALKS UNDER THE OPEN HATCH THEY CAN BE STRUCK.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2018 BMW X1 → · Every X1 year → · How the figures are calculated →