Page 4 of 4 · complaints 151–159 of 159

2016 BMW X1 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Air Bags
Filed Jan 13, 2018CA

REGARDING "TAKATA RECALL", I HAVE HAD MANY TIMES REQUEST TO AIRBAG RECALL, BUT BMW SAID ALWAYS PLEASE WAIT, NO ROOM FOR RECALL DURING LAST 2 YEARS.

Electrical System
Filed May 17, 20179,000 milesMD

THE HANDS-FREE MECHANISM/ACTUATOR FOR OPENING AND CLOSING THE TAILGATE (MAKING A KICKING MOTION WITH THE FOOT) ACTIVATES UNINTENTIONALLY WHEN LOADING AND UNLOADING ITEMS FROM THE REAR STORAGE AREA. ON FOUR (4) OCCASIONS WHILE LOADING OR UNLOADING FROM THE REAR STORAGE AREA, THE OPEN TAILGATE DOOR HAS CLOSED (WITHOUT BEING INTENTIONALLY ACTIVATED BY ME) AND COME DOWN ONTO MY HEAD. WHILE THERE IS A BRIEF WARNING SOUND, THE TAILGATE COMES DOWN VERY QUICKLY ON MY HEAD AND DOES NOT STOP WHEN IT MAKES CONTACT WITH MY HEAD. EVEN WHEN I AM JUST STANDING WITH MY FOOT NEAR OR UNDER THE REAR BUMPER THE TAILGATE CLOSES ON MY HEAD WITHOUT ME INITIATING THE DESIGNED TRIGGER MECHANISM (SIMULATED KICKING OF THE FOOT.). THERE ARE NO "USER SETTINGS" AVAILABLE TO DISABLE THIS AUTOMATIC OPERATION. WHILE I AM AN ADULT, A YOUNG CHILD COULD INADVERTENTLY ACTIVATE THE CLOSING OF THE TAILGATE AND THERE HEAD/NECK COULD BE CAUGHT.

Air Bags
Filed Mar 11, 2017PA

MANUFACTURER HAS FACTORY INSTALLED A DEVICE WHICH AUTOMATICALLY DISABLES PASSENGER SIDE AIRBAGS WHEN THE PASSENGER USES A SEAT CUSHION ON THE RATHER UNCOMFORTABLE SPORT SEAT. WE DO NOT OWN A PET, NOR DO WE USE AN INFANT CAR SEAT. WE ARE A RETIED COUPLE AND THE CUSHION IS NECESSARY IN THE PASSENGER SEAT DUE TO MY WIFE'S HIP DISCOMFORT. BMW HAS REFUSED TO ENABLE THE AIR BAGS ON THE PASSENGER SIDE WHEN ANYTHING IS PLACED ON THE SEAT (OTHER THAN A HUMAN BEHIND!) THE SEAT CUSHION BETWEEN THE PASSENGER SEAT AND THE PASSENGER DEAFEATS THE FEDERALLY MANDATED AIR BAG ON THAT SIDE.WE ARE NOTIFYING BMW THAT THIS MANUFACTURING DESIGN ANOMOLY WILL CAUSE US TO HOLD THEM LIABLE IN THE EVENT OF A FRONT END COLLISION WHERE THE AIR BAG FAILS TO OPERATE. A SIMPLE OVERIDE IS POSSIBLE TO CURE THIS ISSUE BUT BMW HAS REFUSED TO COOPERATE. CAN YOU HELP US?

Steering
Filed Feb 23, 20177,041 milesNJ

AFTER DRIVING ABOUT 2 MILES FROM FROM HOME THE STEERING LOCKED UP WHILE THE VEHICLE WAS IN MOTION ON A TOWN ROAD AND TURNING. WAS ABLE TO GET TO SHOULDER OF ROAD. AFTER SHUTTING OFF THE IGNITION AND RESTARTING CAR THE PROBLEM DISAPPEARED AND CONTINUED TO MY DESTINATION. LATER THAT DAY ON MY RETURN TRIP, AFTER DRIVING ONLY A FEW BLOCKS THE STEERING AGAIN LOCKED UP WHILE THE VEHICLE WAS IN MOTION THIS TIME GOING STRAIGHT ON A PARKWAY. AFTER STOPPING ON THE SIDE OF ROAD, IT WOULD NOT RESET ITSELF LIKE BEFORE AND HAD TO BE TOWED FOR SERVICE. DEALER PAID FOR TOWING,LOANER,AND REPAIRS. I ASKED IF THIS IS A COMMON PROBLEM AND THEY SAID NO.THEY SAID IT WAS AN ELECTRICAL FAILURE. THE REPAIRS INCLUDED REPLACING THE STEERING RACK.

Engine
Filed Feb 9, 2017500 milesVA

WHEN AT A COMPLETE STOP THE CAR HESITATES TO ACCELERATE. THERE IS A TWO - THREE SECOND DELAY AFTER YOU STEP ON THE ACCELERATOR. THIS HAS RESULTED IN ALMOST BEING HIT BROADSIDE ON SEVERAL OCCASIONS. THE CAR LITERALLY DRIFTS FOR A FEW SECONDS BEFORE RESPONDING. WAY SCARY AND VERY DANGEROUS. AFRAID TO CROSS LANES WITH ONCOMING TRAFFIC. THE FUEL SAVING AUTO/ON/OFF HAS ALWAYS BEEN DISENGAGED WHEN THIS OCCURS. NOT USING SPORT OR ECO SETTING EITHER. VERY UNSAFE CAR. PROBLEM HAS EXISTED OVER THE PAST 14 MONTHS SINCE PURCHASED NEW. HAVE COMPLAINED ABOUT PROBLEM TO DEALERSHIP AND BMW NORTH AMERICA NUMEROUS TIMES. BMW TRIED TO UPDATE SOFTWARE BUT IT DIDN'T ADDRESS PROBLEM. OTHERS ON BIMMERFEST IN THE USA ARE ALSO STATING THEY ARE HAVING A SIMILAR PROBLEM. PLEASE HELP. I BOUGHT THIS CAR NEW AT A PRICE OF OVER $40K.

Unknown or Other1 injured
Filed Dec 8, 2016250 milesHI

2016 BMW X1 NEW SAV EQUIPPED WITH COMFORT ACCESS . APPROACHED LOCKED PARKED HATCHBACK AND DEPRESSED HATCH EXTERIOR LOCK HANDLE. HATCH OPENED TO MID-HEIGHT OPENING TO ALLOW 6 FT TALL PERSON TO GET INTO THE TRUNK HATCH AREA. WITHIN APPROXIMATELY TEN SECONDS, LOUD WARNING SOUND PLAYED WHILE HATCH STARTED TO AUTOMATICALLY CLOSE. THIS WAS STARTLING AND UNEXPECTED. TRIED TO REMOVE MYSELF QUICKLY FROM VEHICLE AND WAS STRUCK BY CLOSING TAILGATE. SUFFERED BLEEDING FOREHEAD GASH AND NEEDED SEVERAL STITCHES AT THE EMERGENCY ROOM. DID NOT HIT ANY BUTTONS ON THE VEHICLE OR THE REMOTE KEY. ALSO DID NOT DO ANY FOOT WIGGLE DANCE OR KICKING IN PROXIMITY OF REAR BUMPER TO ACTIVATE CLOSURE OF HATCH TAILGATE (THIS FEATURE IS SILLY BUT I CAN APPRECIATE IT BEING UTILIZED TO OPEN THE HATCH, BUT NOT TO CLOSE IT IN ANY CIRCUMSTANCE DUE TO SAFETY CONCERNS). I WAS GIVEN AN INDIRECT IMPRESSION AFTER THE INCIDENT THAT BECAUSE THE CAR WAS ARMED WITH THE ALARM SYSTEM THAT PERHAPS IT TREATED THE OPENING OF THE HATCH AS AN INTRUSION THEREBY CLOSING ITSELF. HOWEVER I CANNOT SUBSTANTIATE THIS AS I DO NOT WANT TO SACRIFICE FURTHER INJURY ). UNCLEAR OF WHY THIS HAPPENED BUT IN THE INTEREST OF SAFETY THE AUTO CLOSURE SHOULD NOT PHYSICALLY OCCUR UNLESS A PHYSICAL BUTTON IS DEPRESSED. THERE ARE FOUR SUCH BUTTONS ON THIS VEHICLE: ON THE LOWER DRIVERS DOOR, TWO ON THE INSIDE RIGHT HAND EDGE OF THE TAILGATE, ANOTHER ON THE REMOTE KEY. I HOPE THIS NOTICE WILL MAKE OTHER X1 USERS AWARE OF THIS CONCERN. I DO HOPE THE MAN

Vehicle Speed Control
Filed Sep 9, 2016WA

'SPECIFICALLY BOUGHT THIS VEHICLE FOR THE ACTIVE DRIVING ASSISTANT AND ACC STOP & GO + ACTIVE DRIVING ASSISTANT AS I USE CRUISE CONTROL AS MUCH AS POSSIBLE AND HAVE THE FOLLOWING ISSUES: OTHE STOP & GO DOES NOT REMAIN ACTIVE LONG ENOUGH TO WORK THROUGH STOP LIGHT TIMINGS OTHE ACTIVE DRIVING ASSISTANT SLOWS DOWN IMPROPRIETY FOR VEHICLES PARKED ON THE SIDE OF THE ROAD OTHE ACTIVE DRIVING ASSISTANT CREATES TO MUCH DISTANCE BETWEEN THE FOLLOW-ON VEHICLE ALLOWING CARS TO CUT IN FRONT OF ME ODOES NOT WORK CORRECTLY IN MISTY RAIN OR IN DIRECT SUNLIGHT ODETECTION OF FOLLOW-ON VEHICLE IS NOT CONSISTENT ' SOMETIMES SLOWS DOWN AND STOPS AT NORMAL RATE AND OTHER TIMES IT IS A HARD STOP OR EMERGENCY BREAKING ODOES NOT CONSISTENTLY DETECT THAT VEHICLES ARE IN FRONT OF ME AND I HAVE TO INTERVENE IN STOPPING VEHICLE MANY TIMES OEMERGENCY STOP HAS HAPPENED SEVERAL TIMES WHEN NO IMPENITENCE IS IN FRONT OF ME ' POTENTIALLY WORRISOME BECAUSE CARS COULD SLAM INTO ME.

Unknown or Other1 injured
Filed Aug 18, 201618,800 milesCA

I BELIEVE THAT THE EXHAUST TAIL PIPES COME OUT TOO FAR. I WAS GETTING SOMETHING OUT OF THE REAR OF MY X1 AND BURNED MY LEFT LEG ON THE LEFT REAR EXHAUST PIPE. THE CAR WAS PARKED ON A NEIGHBORHOOD STREET AND TURNED OFF AT THE TIME. HOWEVER, I HAD JUST FINISHED DRIVING IT.

Steering
Filed Jul 18, 20168,500 milesFL

TL* THE CONTACT OWNS A 2016 BMW X1. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL STARTED TO VIBRATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE OCCURRED WHEN THE AIR CONDITIONER WAS ACTIVATED AT FULL CAPACITY. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,500. UPDATED 10/19/16*LJ *CN

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 BMW X1 → · Every X1 year → · How the figures are calculated →