Owners filed 38 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
14
1
0
0
Engine and Engine Cooling
12
0
0
0
Electrical System
6
0
1
0
Unknown or Other
3
0
0
0
Structure › Body
1
0
0
0
Service Brakes, Hydraulic
1
1
0
0
Fuel/Propulsion System
1
0
0
0
2 safety recalls
Part 573 reports
Electrical System › Wiring › Connectors/Plugs/Receptacles24V608000
Filed Aug 13, 2024720,796 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Risk. An electrical short increases the risk of a fire.
Remedy. Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags › Frontal › Driver Side › Inflator Module20V017000
Filed Jan 15, 202059,965 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
What owners reported
Newest filings
Electrical System
Filed Jul 25, 2026NC
I'm not sure If I need to report BMW for declining to repair a recall known as 24V-608. I went to my local BMW dealership Valley Auto World BMW In Fayetteville, NC. The first time we went they said they put a cover over the wiring connector for oil or water dripping from the PCV hose. When we went their were no engine codes and a week after they perform the inspection I got engine codes regarding the water pump codes are U0079 - U019F. I got this when It was at night. The following morning I went out and unplugged the connector and corrosion was on the connector. I proceed to clean the connector pins with isopropyl alcohol and a tooth brush. I also added Dielectric grease to the inside of the water pump connector before I found out that there was corrosion on the connector pins. The codes did not go away. The following morning the pump stopped working so I removed It and corrosion was on the pins for the water pump. I took It to the dealership and the said neither corporate or the dealership would not repair the vehicle because they said they got photos before they put the connector protector on and I said I got photos after they put It on. They are trying to pull you removed It so It was your fault. Like I have the right to repair my own vehicle and you still want to make It seem like I'm the one who put the corrosion there just to get a free pump. I stood In the rain trying to repair the vehicle on the lot but they said we had to get off the property and called the cops. Th
Electrical System
Filed May 29, 2026NY
Approximately 8 months ago, I brought my car to the BMW dealership Keeler's in Latham, NY 12110 for a Recall 24V-608:474, the dealer held my car for a day. Two weeks later after taking my car in for the recall, my check engine light started going off and on, off and on, then it comes on and stayed on. On certain occasions I smelt burning wiring and antifreeze smell, yet I assumed that those particular smells come from outside through the car vents. The weather was in the fall season, so I never turned on the AC to make sure the cold air was working, the heat was working. It wasn't until the weather was getting warm that I try to use the Cold air in my car that I notice that there was nothing but hot air coming out and not the ice-cold air that I was getting before I took it to the BMW dealer in Latham. I connected a code reader to my car and the codes that come back were U019F and U0079 which stated that is was a lost communication with the Engin coolant pump. I call BMW and tell them about my complaints; they told me to bring in my car to get it look at. I brought the car to Keeler. The Service Advisor Daniel Purpura told me that my car has be reset and a shelter cap replace and the shop mechanic drove it, and now the check engine light is off. When I went to start the car the engine light was back on, and I told him that. He told me that the code they found was code 003B97. The 003B97 is not the recall code, but it was caused by the recall work. Under federal recall law, an
Electrical System
Filed Sep 26, 2025NY
Coolant Pump Electrical Connector Recall #24V-608 Program Control Units (DME) Recall #20E-A01 I am following up because my dealer was unable to complete the DME recall, and the coolant pump recall still shows as incomplete in NHTSA. My vehicle was moved off-site without my consent. I received no updates or documentation, and the dealer was dismissive. My car’s condition has declined due to unresolved recalls. I have already spent over $2,000 replacing the coolant pump and now face a $5,000 repair quote and potential off-site garage fees. Description of the issue: Dealer failed to complete DME recall Coolant pump recall shows as incomplete Vehicle moved off-site without your consent Customer Relations unhelpful and rude Financial impacts ($2k coolant pump repair in December, $5k quote, off-site fees) Requests: 1. Confirm in writing which recalls are open and applicable to my VIN. 2. Properly complete the DME recall (#20E-A01) at no cost, including any module replacement. 3. Ensure NHTSA reporting for #24V-608 is accurate. 4. BMW must restore my vehicle to proper operational standards. 5. Reimburse reasonable costs caused by the dealer’s mishandling, including garage fees and prior repair costs. 6. Provide a case number and timeline for all actions.
Engine and Engine Cooling
Filed Jul 28, 202582,000 milesMN
The contact owns a 2013 BMW X1. The contact stated that while shifting into park(P) and turning off the vehicle, there was white smoke coming from under the hood and entering the cabin through the air vents. No warning light was illuminated. The vehicle was driven to the residence; however, the failure progressed. The vehicle was towed to a local dealer and remained for additional tests. BMW of Minnetonka (15802 Wayzata Blvd, Wayzata, MN 55391) and Walser Subaru St. Paul (740 Concord St S, South St Paul, MN 55075) were contacted; however, the parts were not available for the repair. The contact believed that the failure was possibly related to NHTSA Campaign: 24V608000 (Engine and Engine Cooling, Electrical System); however, the contact was not notified of the recall. The contact stated that upon further investigation, Metrowerks BMW (1300 American Blvd W, Bloomington, MN 55420); was contacted for parts availability. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.
Engine and Engine Cooling
Filed Jun 5, 202580,200 milesCA
The contact owns a 2013 BMW X1. The contact stated that after turning off the vehicle, upon return to the vehicle, there was an abnormal burning odor outside the vehicle. No warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost of the diagnostic test. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,200. Parts distribution disconnect.
Electrical SystemFire
Filed May 1, 2025PA
The sensor on the electric water pump failed and caused the water pump thermostat and alternator to stop working and the truck to catch on fire. I uploaded proof below that I reported there was a problem since approximately 2021 to a certified bmw dealership and everything else was fixed but that. And I paid for the extra video inspection every time the same year model everything has been recalled and my family was put in danger and nothing done???? I have several other invoices as well BMW told me to contact you all Just seems like no one cares about my family’s lives I have like 10 more invoices and the final repair invoices
Engine and Engine Cooling
Filed Apr 8, 2025MS
The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Mar 31, 2025FL
The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Mar 20, 2025CA
The contact owns a 2013 BMW X1. The contact received notification of the NHTSA Campaign to Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Feb 26, 2025CO
The contact owns a 2013 BMW X1. The contact received notification of the NHTSA Campaign to Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine
Filed Feb 21, 2025NY
There is a light on the dashboard that says Service Engin Soon
Engine and Engine Cooling
Filed Jan 13, 2025AZ
The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine
Filed Dec 3, 202493,288 milesPA
The contact owns a 2013 BMW X1. The contact stated while driving at an undisclosed speed, the engine overheated with a message that the engine was overheating displayed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for further assistance The approximate failure mileage was 93,288.
Engine and Engine Cooling
Filed Nov 15, 2024AL
The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine
Filed Nov 11, 2024CO
Recall Campaign No. 24V-608 Over time, this could lead to a short circuit and, in rare cases, a thermal event or a fire. It's been almost 3 months since the problem was reported and the manufacture still has not come up with the remedy. The manufacture needs to address this recall ASAP. It's a safety hazard!
Engine and Engine Cooling
Filed Nov 7, 2024196,000 milesNJ
The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the engine overheated and the check engine warning light illuminated. The contact stated that the turbo and other unknown parts were previously replaced; however, the failure persisted. The vehicle was taken to a Meineke Car Care Center, where the contact was informed that the failure could be related to the water pump. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 196,000. VIN tool confirms parts not available.
Engine
Filed Nov 7, 2024AL
In June of 2024 heavy smoke began to come from my BMW X1's engine as I drove and parked at traffic lights. On July 26, 2024 I took my vehicle to BMW of Montgomery, Alabama where they performed a diagnostic test and concluded that the vehicle had an "oil leak". On July 31, 2024 my vehicle was repaired (the oil pan and valve cover gasket) by Nalley BMW of Decatur, Georgia. On October 19, 2024 my vehicle received an oil change at Nalley BMW of Decatur, Georgia. On [XXX] my vehicle's engine began to smoke again. On October 29, 2024 I called Nalley BMW of Decatur and they scheduled for my vehicle to come in for a Diagnostic Scan and they stated the following repairs (replacements) needed to be done: Cylinder Head Assembly-plastic valve cover is cracked and leaking. Replace Oil filter Housing and cooler Gasket (showing signs of leak) after repair clean oil from engine. I was told by Eric Noj my Service Advisor at Nalley BMW of Decatur, Georgia that the oil was leaking onto the exhaust and the vehicle could catch a fire while driving. I was also told due to the manufacturer BMW making the majority of its engine parts out of plastic to be more eco friendly it's more susceptible to leaks even after having repaired the leak in August 2024.
Engine and Engine Cooling
Filed Nov 1, 2024NY
The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Oct 24, 2024164,000 milesAK
The contact owns a 2013 BMW X1. The contact stated that while driving at an undisclosed speed, the contact observed smoke coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue, confirmed that parts were not yet available, and advised the contact to discontinue driving the vehicle. The failure mileage was 164,000. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Oct 23, 2024TX
The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 13, 2024. Source: NHTSA Office of Defects Investigation.