Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
RIGHT REAR SUSPENSION CONTROL ARM SNAPPED (STEEL FRACTURED) UNEXPECTEDLY. THERE WAS NO ACCIDENT OR ROAD DAMAGE TO THE VEHICLE. THE VEHICLE WAS STOPPED AT A STOP SIGN, AND THE FRACTURE OCCURRED AFTER GENTLY ACCELERATING FROM A STOP. THE VEHICLE IMMEDIATELY BECAME DIFFICULT TO STEER, AND ALIGNMENT WENT WAY OUT
THE FRONT WINDSHIELD IS IRREGULAR, WHICH CAUSES EXTREME DISTORTION OF THE VIEW. DRIVING IS DANGEROUS AS THE DISTORTION CAUSES DIZZINESS. THE IMAGES I SEE ARE SEVERELY DISTORTED WITH THE CAR STOPPED OR IN MOTION BUT IT GETS WORSE WHEN MY CAR AND THE CAR AHEAD ARE IN MOTION AS BOTH THE ROAD AND THE CAR AHEAD ARE SHOWING VARIOUS DISTORTIONS AS THEY MOVE. THE BRAIN CAPTURES THESE DISTORTIONS WHICH ARE SLIGHTLY DIFFERENT FOR EACH EYE AND THAT IS CAUSING THE DIZZINESS AND DANGER. THE CAR HAS JUST 400 MILES AND DRIVING UNDER THESE CONDITIONS IS HAZARDOUS. THE DEALER STATES THERE IS NOTHING WRONG WITH THE CAR. I LEFT THE CAR WITH THEM FOR ONE WEEK AND ACCORDING TO THE MILES IN/OUT, THEY DID NOT DRIVE THE CAR TO PERFORM A REAL INSPECTION OF MY COMPLAINS. THE DEALER WAS BRAMAN BMW, THE SERVICE PERSON WAS MARUF DIB MUCHALLAH AND HIS EMAIL IS [email protected], 305-203-6184. I AM AFRAID THIS MAY BE A DEFECTIVE BATCH THAT MAY BE PUTTING OTHER LIVES AT RISK AS WELL. I PURCHASED THE VEHICLE 3/5/2017 AND ON ALL THE DAYS (NOT MANY) THAT I DROVE IT, I EXPERIENCED SEVERE DIZZINESS.
BMW LEASED ME AN I3 AFTER THEY SHOULD HAVE BEEN AWARE IT HAD BEEN RECALLED. I HAVE ATTACHED AN INTERNAL BMW MEMO WHERE NOTICE WAS PROVIDED TO THEIR STAFF NOT TO LEASE THE CAR AND MY LEASE OCCURRED AFTER THE RECALL AND THEIR DISTRIBUTION OF THE MEMO.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 BMW I3 → · Every I3 year → · How the figures are calculated →