2016 BMW G650gs

Defect. BMW of North America, LLC (BMW) is recalling certain model year 2013-2016 BMW G650GS motorcycles manufactured March 8, 2013, to October 12, 2015, and 2013-2015 BMW G650GS Sertao motorcycles manufactured March 8, 2013, to May 23, 2014. The affected motorcycles may stall during operation due to an engine control unit (ECU) software issue.

Risk. If the engine stalls during operation, it increases the risk of a crash.

Remedy. BMW will notify owners, and dealers will update the ECU software, free of charge. The recall is expected to begin November 18, 2016. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall supersedes recall 15V-537. Motorcycles that were repaired under that recall need to have their software updated again as part of this campaign.

TL* THE CONTACT OWNS A 2016 BMW G650 GS MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE MOTORCYCLE WAS TAKEN TO CYCLE CENTER OF DENTON (521 ACME ST, DENTON, TX 76205) WHERE THE CONTACT WAS UNABLE TO DESCRIBE THE FAILURE EXPERIENCED. THE CONTACT STATED THAT FAILURE RECURRED WHILE DRIVING HOME AT 65 MPH. THE CONTACT CALLED THE SAME DEALER TO INFORM OF THE FAILURE. THE CONTACT WAS INFORMED HE WOULD RECEIVE A CALLBACK IF INFORMATION RELATED TO THE FAILURE WAS FOUND. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V689000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,272.

TL* THE CONTACT OWNS A 2016 BMW G650GS. THE CONTACT STATED THAT THE MOTORCYCLE WOULD STALL WHENEVER THE THROTTLE WAS RELEASED AT ANY SPEED. IF THE THROTTLE WAS CONSTANT, THE VEHICLE WOULD SURGE VIOLENTLY WITHOUT WARNING. THE CONTACT TOOK THE MOTORCYCLE TO THE DEALER, BUT IT WAS NOT OFFICIALLY DIAGNOSED. THE MOTORCYCLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 300.

STALLING WHILE IN OPERATION EVEN AFTER WARMING UP FOR 5-10 MINUTES ON IDLE. STALLS WHILE CLUTCH IS IN AND RPM BELOW 2000.

TL* THE CONTACT OWNS A 2016 BMW G650GS. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 720.

I PREVIOUSLY LEFT A PHONE COMPLAINT #10926258 WITH NHSTA AND UPON FURTHER INVESTIGATION THERE APPEARS TO HAVE BEEN A RECALL FOR MY EXACT PROBLEM (RECALL 16V-689) HOWEVER MY PARTICULAR VIN WAS NOT ASSOCIATED WITH THIS RECALL AFTER CONTACTING BMW MOTORRAD USA AND THUS THEY STATED THAT THERE WAS NOTHING THAT THEY COULD DO OTHER THAN RECOMMEND ME TO PAY TO HAVE IT SERVICED AT A DEALERSHIP. I FEEL THAT FOR A SAFETY CONCERN THAT I THE CONSUMER SHOULD NOT BE FAULTED INTO PAYING FOR A DIAGNOSIS AND REVIEW OF A BRAND NEW MOTORCYCLE. A SUMMORY OF MY ISSUE: MY VEHICLE STALLS AND THE ENGINE DIES WHEN BELOW A CERTAIN RPM THRESHOLD OR WHEN THE CLUTCH IS DEPRESSED WHEN COMING TO A STOP AND IS UNABLE TO START AGAIN FOR SEVERAL MINUTES. THIS HAS HAPPENED 4 SEPARATE TIMES ON MY MOTORCYCLE WITH LESS THAT 1000 MILES ON IT. THE MOST RECENT OCCURRENCE WAS 14NOV16 AT 215PM PST. MY CONCERN IS THAT MY SAFETY ISSUE IS NOT GOING TO BE RESOLVED BECAUSE OF THE SECLUSION OF MY PARTICULAR VIN WITH RECALL 16V-689. I WILL ATTEMPT TO DOCUMENT THE NEXT OCCURRENCE OF THIS ISSUE TO FURTHER HELP MY CAUSE IN GETTING THIS SAFETY ISSUE WITH MY MOTORCYCLE ADDRESSED.