2018 BMW G310r

Routine

Owners filed 7 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine2
000
Structure › Body1
000
Service Brakes1
000
Power Train1
100
Exterior Lighting1
000
Electrical System1
000

2 safety recalls

Part 573 reports
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper19V593000
Filed Aug 14, 20195,938 vehiclesBmw Of North America, Llc

Defect. BMW of North America, LLC (BMW) is recalling certain 2019 C 400 X, 2018-2020 G 310 GS, and 2017-2020 G 310 R scooters and motorcycles. The front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore.

Risk. A sticking or dragging brake could affect braking performance, increasing the risk of a crash.

Remedy. BMW will notify owners, and dealers will replace the front and rear brake calipers, free of charge. The recall began March 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Structure › Motorcycle › Kickstand/Center Stand18V408000
Filed Jun 15, 20182,376 vehiclesBmw Of North America, Llc

Defect. BMW of North America, LLC (BMW) is recalling certain 2017-2018 BMW G310R and 2018 BMW G310GS motorcycles. Over time, repeated use and loading of the side stand could cause damage to the side stand and the motorcycle's frame.

Risk. Damage to the side stand and/or frame may result in the motorcycle unexpectedly falling over while it is stationary, increasing the risk of injury.

Remedy. BMW will notify owners, and dealers will inspect the frame, installing a reinforcement plate and new side stand, or the frame will be replaced if necessary, free of charge. The recall began on September 21, 2018. Owners may contact BMW customer service at 1-800-525-7417.

What owners reported

Newest filings
Engine
Filed Sep 1, 2021TX

Faulty transmission torsion spring. My shift shaft torsion spring found within the transmission broke, which made the gear shifting difficult and even impossible. BMW Engineers without looking at the transmission denied the warranty issue. My motorcycle has been in the dealership service department for almost a month. The BMW mechanic "believes this to be the issue " but is not allowed to open the engine. This presents an important safety hazard as it may place the me and other riders in a dangerous situation: the shifter could feel loose and the rider could even find himself unable to change gears altogether—definitely not something you want to happen while cruising on the highway. In more extreme cases, the issue could cause the rider to lose control.

Engine
Filed Sep 1, 2021TX

The shift shaft torsion spring found within the transmission broke, which made gear shifting difficult or even impossible for me. This presents an important safety hazard as it place the me in a dangerous situation I found myself unable to change gears altogether—definitely In While trying to figure out what went wrong I almost lose control of the motorcycle. I took it in to the BMW Motorrad dealership and was told it was denied for repair. Without even opening the transmission. It been in the shop for almost a month and no reason for the denied claim for warranty repair.

Service Brakes
Filed Aug 14, 2020PR

2018 BMW G310R. CONSUMER WRITES IN REGARDS TO BRAKE CALIPER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKING TO A DEALER WHO FAILED TO COMPLETE THE RECALL IN A TIMELY MANNER. *JS

Electrical System
Filed Mar 19, 201980 milesOR

SPEEDOMETER STOPPED FUNCTIONING WHILE VEHICLE WAS VEHICLE WAS IN MOTION.

Power TrainCrash
Filed Feb 21, 20198 milesOR

THE VEHICLE WAS STATIONARY, PARKED ON LEVEL AND DRY ASPHALT, WAS STARTED AND LEFT RUNNING IN NEUTRAL FOR ABOUT 30 SECONDS. WHILE PARKED AND UNATTENDED, THE VEHICLE MADE A STRANGE SOUND, POSSIBLY INDICATING THE VEHICLE SHIFTED INTO A FORWARD-MOVING GEAR, OR THE KICK STAND FAILED, AND THE VEHICLE THEN FELL OVER, COLLIDING WITH THE GROUND ON LEFT SIDE OF THE VEHICLE.

Exterior Lighting
Filed Sep 27, 2018800 milesCA

TL* THE CONTACT OWNS A 2018 BMW G310R. UPON INSPECTION OF THE MOTORCYCLE, THE CONTACT FOUND THAT THE VEHICLE WAS MISSING THE HAZARD LIGHTS. THE MOTORCYCLE WAS TAKEN TO SAN JOSE BMW MOTORCYCLES (LOCATED AT 1990 W SAN CARLOS ST, SAN JOSE, CA); HOWEVER, THE TECHNICIAN STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 800. *TT UPDATED 11/28/18*JB

Structure › Body
Filed Sep 14, 2018100 milesAZ

I AM A NEW BMW MOTORRAD CUSTOMER AS OF 6-9-18. I BOUGHT A BRAND NEW 2018 BMW MOTORCYCLE TO BE USED AS A MEANS OF TRANSPORTATION AND TO TRAVEL ON A RAMP ON THE BACK OF OUR MOTORHOME. I SELECTED THE BMW G310R AND PURCHASED IT. AFTER A WEEK WITH THE MOTORCYCLE AND ABOUT 50 MILES ON IT THERE BECAME AN ISSUE WHERE THE MOTORCYCLE WOULD NOT DROP BELOW 3,500-4,000 RPM'S. IN OR OUT OF GEAR IT WOULD NOT DROP BELOW THAT LEVEL. I RELUCTANTLY RODE IT FOR ABOUT ANOTHER 50 MILES TO SEE IF IT WOULD SETTLE IN AND IT DID NOT. I READ FORUMS ONLINE AND THERE WERE MANY ACCOUNTS OF THAT MODEL HAVING A PROBLEM WITH THE THREAD LOCK ON THE IDLE ADJUSTMENT BACKING OUT. I HAD THE MOTORCYCLE DELIVERED TO AN AUTHORIZED BMW DEALER FOR REPAIR. AFTER BEING STRUNG ALONG FOR ABOUT 10 DAYS AND AFTER MULTIPLE CALLS TO FIND OUT WHAT THE ISSUE WAS, I WAS TOLD THEY BELIEVED THE THROTTLE BODY WAS BAD AND AFTER CHECKING WITH BMW CORPORATE THERE WERE NO REPLACEMENTS MANUFACTURED YET. AFTER A MONTH OF WAITING FOR THE PART TO BE MADE, MY MOTORCYCLE WAS RETURNED IN MID JULY, BUT, I WAS TOLD IT WOULD NEED TO COME BACK IN THE FIRST WEEK OF AUGUST FOR A RECALL OF A DEFECTIVE KICKSTAND THAT WOULD NEED A PLATE ADDED TO GIVE STABILITY. THEN ON 7-30 ABOUT TWO WEEKS AFTER HAVING IT BACK, I WAS CALLED BY BMW AND WAS TOLD THAT BMW NEEDED TO BUY BACK MY MOTORCYCLE BECAUSE THE FRAME WAS FRACTURED AND IT COULD NOT BE REPAIRED. TO BE HONEST, I WAS HORRIFIED AND ANGERED THAT THIS WAS NOT DISCLOSED TO ME AND I HAD BEEN RIDING A MOTORCY

7 of 7 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20200100Routine
20191100Routine
2018 — this page7200Routine
20170200Routine

Compare every G310r year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 14, 2019. Source: NHTSA Office of Defects Investigation.