2008 BMW 750Li complaints

-----ORIGINAL MESSAGE----- TO BMW N/A SUBJECT: REGARDING COMFORT ACCESS SYS RECALL FM[XXX] TO: CUSTOMER SERVICE RECALL LETTER NO. 12V-502:ROLLAWAY TO WHOM IT MAY CONCERN: APPROXIMATELY 4-5 MONTHS AGO I BEGAN HAVE SMALL UNUSUAL ELECTRICAL PROBLEMS. WHERE THE CAR WOULD NOT START, I HAD TO REPEATEDLY DEPRESS THE START BUTTON, TO HAVE THE CAR START. NEXT THE REMOTE DOOR SOFT TOUCH REFUSED TO WORK CONTINUOUSLY, BUT THE KEY FOB WOULD OPERATE THE DOOR. WHILE WE WERE AWAY I THOUGHT SINCE THE CAR BATTERY WAS THE ORIGINAL (INSTALLED IN 07), I CONSIDERED THAT PERHAPS POWER MAY HAVE BEEN THE CULPRIT AND HAD AAA REPLACE THE BATTERY WHILE AWAY FORM HOME. RECENTLY 02/11/12, I HAD TO TAKE MY 750 TO THE DEALER BECAUSE I HAD TO DRIVE HOME MANUALLY HOLDING MY DRIVERS DOOR CLOSED. THE SOFT CLOSE DOOR WOULD NOT LATCH. THE DEALER SAID IT WAS BECAUSE OF THE "COMFORT ACCESS SYSTEM", AND THE PART HAD TO BE REPLACED AT A COST OF $1200.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DOOR MECHANICAL/ELECTRICAL PROBLEM - DOOR WILL NOT LOCK/UNLOCK. DEALER REPLACED LOCK MECHANISM UNDER WARRANTY. IT HAPPENED AGAIN IN JUNE 2014, DEALER FIXED IT FOR $1200. STARTING AUGUST 2014 I HAVE AGAIN THIS ISSUE. PAYING $1200 TO FIX A PROBLEM FIXED 3 MONTHS EARLIER IS NOT FAIR. *TR

I OWN A 2008 BMW 750LI WITH SOFT CLOSE DOORS. THE PASSENGER SIDE FRONT DOOR WILL NOT CLOSE PROPERLY. THE SOFT CLOSE DOES NOT WORK AT ALL ANYMORE AND 9 TIMES OUT OF 10 THE DOOR WILL NOT CLOSE AT ALL. I HAVE TO REPEATEDLY TRY TO CLOSE THE DOOR OVER AND OVER AND OVER. IF THIS IS THE SAME PROBLEM AS PREVIOUS MODELS, WHY IS THIS NOT PART OF A RECALL. *TR

OWN 2008 BMW 750 W/ SOFT CLOSE DOORS. HAVING THE SAME ISSUE AS THE 2005-2007 750S THAT HAVE BEEN RECALLED. AT 35 MPH, DOOR FLEW OPEN AND I COULDN'T CLOSE. SOMETIMES IT LATCHES AND SOMETIMES IT DOESN'T. CPO JUST EXPIRED 1 MONTH AGO. DEALER WANTS $ 1800 TO FIX. I KNOW OTHER OWNERS W/ SOFT CLOSE DOORS - NOTHING BUT HEADACHES. CONSIDERING THE 2008 HAS THE SAME DOORS AS THE 2007, I CANNOT IMAGINE WHY THE RECALL DIDN'T EXTEND TO THE 2008 ALSO. *TR

I UNLOCKED MY VEHICLE TO OPEN THE DRIVER SIDE DOOR SO THAT I MAY ENTER. THE DOOR OPENED AS IT NORMALLY SHOULD, I ENTERED THE VEHICLE AND ATTEMPTED TO CLOSE THE DOOR. THE DOOR WOULD NOT LATCH ON TO THE REST OF THE CAR. THE DOOR WILL SWING OPEN AND IN THE CLOSE POSITION PROPERLY, BUT THE LATCH ITSELF WOULD NOT OPERATE, THEREFORE IT IS IMPOSSIBLE TO DRIVE THE CAR IN A SAFE MANNER. UPON RESEARCH AND CONSULTING WITH A GERMAN CAR MECHANIC, IT APPEARS THAT THE "SOFT CLOSE" FUNCTION OF THE DOOR FAILED, CAUSING THE LATCH TO SEIZE AND BECOME INOPERABLE. THE 2005-2007 MODELS FOR THIS EXACT VEHICLE WERE RECALLED ON OCTOBER 28TH, 2012 FOR THE SAME EXACT ISSUE, HOWEVER MY 2008 MODEL WAS NOT INCLUDED AS PART OF THE RECALL. THE 2005-2007 MODELS ARE IDENTICAL TO THE 2008 MODEL, AND USE ALL OF THE SAME EXACT PARTS, INCLUDING THE DOOR LATCH. THE 2008 MODEL SHOULD HAVE BEEN INCLUDED IN THIS RECALL, AS THE SAME DEFECTIVE DOOR LATCH MECHANISM IS USED IN THIS CAR AS WELL. A SIMPLE GOOGLE SEARCH OF "BMW 7 SERIES DOOR NOT CLOSING" ALSO YIELDS SEVERAL HUNDRED REPORTS OF OTHER PEOPLE HAVING THIS SAME ISSUE. DOOR LATCHES SHOULD BE DESIGNED TO LAST THE LIFE OF THE CAR, AS IT IS A MAJOR SAFETY ISSUE TO DRIVE WITH YOUR DOOR OPEN. *TR

TL* THE CONTACT OWNS A 2008 BMW 750LI. THE CONTACT STATED THAT THE TRANSMISSION FAULT WARNING LIGHT ILLUMINATED ON AND CAUSED THE VEHICLE TO SHIFT HARD WHILE DECELERATING INDEPENDENTLY. THE CONTACT HAD TO SHUT OFF AND RESTART THE ENGINE IN ORDER FOR THE SYSTEM TO RESET. THE VEHICLE THEN BECAME HESITANT TO ACCELERATION ATTEMPTS OVER 50 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE COMPUTER WAS RESET. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 68,000. *TR

TL* THE CONTACT OWNS A 2008 BMW 750LI. THE CONTACT STATED THAT THE VEHICLE STARTED TO JERK AND THE TRANSMISSION FAULT LIGHT ILLUMINATED. WHEN THE FAILURE OCCURRED, THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THERE WAS NOT A WAY TO CLEAR OUT THE CODE AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 77,000.

PASSENGER DETECTION MAT FAULTY CAUSING THE PASSENGER-SIDE AIRBAG TO DEACTIVATE AND THE AIRBAG WARNING LIGHT TO ILLUMINATE. IN 2008 THESE DETECTION MATS WERE RECALLED FOR BMW 7-SERIES THROUGH 2006 HOWEVER THEY WERE NOT RECALLED ON 2008 MODELS. DEALER REQUIRES $1.3K TO REPAIR. *TR

I BEGAN DRIVING THE VEHICLE AND THE DRIVER'S DOOR CAME OPEN AND WOULD NOT LATCH AFTERWARD. *TR

TL* THE CONTACT OWNS A 2008 BMW 750LI. THE CONTACT STATED THAT THE TRANSMISSION HESITATED WHEN TRYING TO ACCELERATE TO 55 MPH OR HIGHER. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHO STATED THAT THERE WAS A CALIBRATION PROBLEM BETWEEN THE EGS MODULE AND THE DME MODULE. THE CONTACT WAS ADVISED THAT THERE WAS NO WAY TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PERFORMING ACCEPTABLY AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 51,000. UPDATED 10/25/12 *BF THE CONSUMER STATED THE ENGINE AND TRANSMISSION WERE NOT IN SYNC. UPDATED 10/25/12

TL* THE CONTACT OWNS A 2008 BMW 750 LI. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE SUDDENLY SHIFTED FROM DRIVE TO THE PARK POSITION. THE INSTRUMENT PANEL LIGHTS WERE REPEATEDLY ILLUMINATING. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE MECHATRONICS SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED 3 DIFFERENT TIMES. IN ADDITION, THE CONTACT MENTIONED THAT THE FRONT PASSENGER DOOR WOULD NOT CLOSE AND SHE HAD TO HOLD THE DOOR CLOSED WHILE DRIVING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,371 AND THE CURRENT MILEAGE WAS 64,640.

TL* THE CONTACT OWNS A 2008 BMW 750LI. THE CONTACT WAS TRAVELING 73 MPH WHEN THE DRIVER'S SIDE FRONT DOOR OPENED ERRONEOUSLY. IN ADDITION, THE DOOR FAILED TO CLOSE AND LOCK. THE VEHICLE WAS TAKEN TO DEALER WHO CONFIRMED THAT THE DOOR LOCK AND HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE WAS 126, 982.

FAILURE-1: 5:50AM WED. 4/4, 35MPH ON REGULAR ROAD, ~12 MILES AFTER COLD START; SYMPTOM: ENGINE STALLED IN A SUDDEN; BREAK WORKED WELL; TRANSMISSION AUTO TO P AFTER FULL STOP, COULD NOT CHANGE GEAR; BATTERY WORKED WELL, HEAD LIGHTS AND HAZARD LIGHT WORKED FINE; NO MESSAGE ON IDRIVE / DASHBOARD; TRIED 4-5 TIMES TO RE-START BUT COULDN'T; ACTION: PUT ON HAZARD LIGHT; MADE PHONE CALLS; SUCCEEDED TO RE-START AFTER ABOUT 3 MIN.; FAILURE-2: 6:50PM WED. 4/4, 35MPH ON REGULAR ROAD, ~20 MILES AFTER COLD START; SYMPTOM: CHECK-ENGINE LIGHT POPPED ON; REDUCED DRIVING POWER; CAR VIBRATION; IDRIVE MESSAGE "?TRANSMISSION FAILURE; P, N, R, 3, 5, 6 AVAILABLE; DRIVE MODERATELY TO NEAREST BMW DEALER"; PUT ON HAZARD LIGHT, 15MPH DROVE 2 MILES TO HOME; HIGH VIBRATION AT STOP SIGN; CAN RE-START / CHANGE GEAR AT HOME GARAGE; ACTION: RE-STARTED @ 6:30AM THURS. 4/5; CHECK-ENGINE LIGHT STILL ON; SAME IDRIVE MESSAGE; DROVE TO DEALER, PICKED UP THE CAR IN THE EVENING; DEALER "NO PROBLEM IDENTIFIED", CHECK-ENGINE LIGHT RESET; FAILURE-3: 4:05PM MON. 4/9, 5MPH TURNING CORNER AT CAR PARK, ~30S AFTER COLD START; SYMPTOM: ENGINE STALLED IN A SUDDEN; LOSS BREAK (BRAKE PEDAL HARDEN); HIT CURB AND STOPPED; TRANSMISSION AUTO TO P; COULD NOT CHANGE GEAR; BATTERY WORKED WELL; HAZARD LIGHT WORKED FINE; NO MESSAGE ON IDRIVE / DASH BOARD; TRIED 4-5 TIMES TO RE-START BUT COULDN'T; ACTION: PUT ON HAZARD LIGHT; MADE PHONE CALLS; SUCCEEDED TO RE-START AFTER ~3MIN; DROVE TO DEALER @4:40PM; DEALER CALLED @2:00PM WED. 4/11, "N

-DRIVERS SIDE REAR DOOR LATCH FAILED WHILE DRIVING -AT 35MPH DOOR SWUNG OPEN -DOOR WOULD NOT CLOSE AFTER THE FACT -MOTOR THAT SEALS DOOR CEASED TO FUNCTION -POTENTIALLY FATAL HAD CHILDREN IN THE BACK NOT BEEN PROPERLY BUCKLED IN CHANGED COMP CODE TO LATCHES/LOCKS/LINKAGES.PCO *KB

WITH 50,400 MILES ON THE ODOMETER, I'VE BEEN INFORMED THAT MY TRANSMISSION FAILED. HARD SHIFTING FROM 2ND TO 3RD GEAR. *TR