The contact owns a 2011 BMW 740LI. The contact stated that the transmission failed to shift into park (P) and inadvertently shifted into neutral (N). The contact applied the parking brake while the transmission was shifted to neutral (N) to turn off the vehicle. The Transmission Malfunction message was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
2011 BMW 740Li
Owners filed 11 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Electrical System | 4 | 1 | 0 | 0 | |
| Power Train | 2 | 0 | 0 | 0 | |
| Engine | 2 | 0 | 1 | 0 | |
| Unknown or Other | 1 | 0 | 0 | 0 | |
| Fuel/Propulsion System | 1 | 0 | 0 | 0 | |
| Air Bags | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsVehicle is equipped with soft closing doors. Passenger door actuator malfunctioned which prevented the passenger door from locking. That malfunction short circuited the entire vehicle locking system. It created a unsafe driving condition which locked the driver side door from the inside and outside of the vehicle. Basically locking the driver inside the car. The only way for the driver to exit the vehicle was to climb to another door. If the driver was in a accident and needed to exit the car immediately, he wouldn't be able to do it.
Electric water pump failed. While driving, engine overheated and warning light illuminated. I immediately pulled over and my car was towed in for repairs. Why wasn't the N54 engine not included in the recall campaign#11V-521? Also, my fuel line was found to be leaking when this car was towed in for the electric water pump repairs. I did smell fuel on days prior to this incident, but I mistakenly ignored the smells. This whole incident had the potential to be catastrophic.
THE CAR MISFIRE DUE FAULTY INJECTOR THEY DIDN'T REPLACE THE FAULTY INJECTOR WITH THE NEW ONE
THE GEAR SHIFTER BLINKS IN NEUTRAL WHEN THE CAR IS IN PARK. A NOTIFICATION ON THE DISPLAY SAYS "SECURE VEHICLE WITH PARKING BREAK WHEN STATIONARY.
WALKING OUT OF THE GROCERY STORE I NOTICED MY CAR HAD MOVED, HIT THE CURB AND DAMAGED MY BOTTOM FRONT BUMPER. I STARTED AND TURNED ON MY CAR AND THEN NOTICED THE SHIFTER WAS ON NEUTRAL AND NOT PARKED. SHIFTER WOULD ONLY SHIFT TO ANY GEAR EXCEPT FOR THE PARKING GEAR. I DROVE MY CAR HOME AND TRIED PARKING MY CAR IN THE GARAGE, BUT HAD TO USE THE EMERGENCY PARKING SO IT WOULDN'T ROLL AGAIN. SHIFTER WON'T GO BACK TO PARKING GEAR EVER SINCE THAT DAY.
HEADLINER SAGGING AND LOOKS TO HAVE BEEN POORLY INSTALLED.
AIRBAG WENT OUT ON 740 LI 2011
TL* THE CONTACT OWNS A 2011 BMW 740LI. WHILE THE VEHICLE WAS STATIONARY, THE WATER PUMP FAILED. THE CONTACT STATED THAT THE WIRE OF THE AUXILIARY THAT CONNECTED TO THE WATER PUMP MELTED. THE CONTACT PURCHASED A NEW AUXILIARY WIRE FOR THE WATER PUMP, BUT COMPLAINED OF A BURNING ODOR INSIDE THE CABIN OF THE VEHICLE EVEN AFTER THE PARTS WERE REPLACED BY CHAPMAN BMW IN PHOENIX, ARIZONA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
OIL GASKET LEAK
PURCHASED THE CAR IN JANUARY 2012 FROM BMW CONCORD AS A LEASED VEHICLE. MILEAGE WAS 12,000 WHEN PURCHASED. IN APRIL 2017, TRANSMISSION FAILURE NOTICE CAME ON AND CAR WOULD NOT SHIFT INTO REVERSE. WE TOOK THE CAR TO THE BMW DEALERSHIP IN CONCORD. SERVICE CENTER SAID TRANSMISSION HAD COMPLETELY FAILED AND NEEDED TO BE REPLACED. SERVICE CENTER SAID HIGH PRESSURE FUEL PUMP HAD ALSO FAILED AND NEEDED TO BE REPLACED. SERVICE ANALYST SAID IT WAS UNUSUAL FOR A CAR WITH THIS MILEAGE TO SEE THIS KIND OF FAILURE BUT HE HAD SEEN IT BEFORE.
11 of 11 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.