2013 BMW 550Xi

Routine

Owners filed 7 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System2
000
Engine2
000
Unknown or Other1
000
Structure › Body1
000
Latches/Locks/Linkages1
000

1 safety recall

Part 573 reports
Exterior Lighting15V188000
Filed Mar 31, 201513,443 vehiclesBmw Of North America, Llc

Defect. BMW of North America, LLC (BMW) is recalling certain model year 2013 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, and ActiveHybrid 5 vehicles. The rear reflex reflectors may not reflect enough light. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. The vehicle may be less visible to other vehicles, increasing the risk of a crash.

Remedy. BMW will notify owners, and dealers will replace the rear reflex reflectors, free of charge. The recall began July 28, 2017. Owners may contact BMW customer service at 1-800-525-7417.

What owners reported

Newest filings
Engine
Filed Nov 1, 201867,500 milesIL

I WAS DRIVING MY BMW 550 XI ON THE HIGHWAY AT 70 MPH WHEN I HAD WHAT WAS TERMED BY THE BMW SERVICE TECHNICIAN AS A "CATASTROPHIC ENGINE FAILURE". AS I WAS DRIVING DOWN THE HIGHWAY AT I SUDDENLY LOST ALL POWER TO THE DRIVE TRAIN. I IMMEDIATELY HAD TO TAKE EVASIVE ACTION TO AVOID AN ACCIDENT AS ON A BUSY HIGHWAY IN CHICAGO AND SUDDEN LOSS OF POWER IS DANGEROUS. I WAS ABLE TO GET STOPPED AT THE SIDE OF THE ROAD AND WAS UNABLE TO RESTART THE ENGINE. I THEN HAD THE VEHICLE TOWED TO BMW OF ORLAND PARK WHERE THE SERVICE TECHNICIAN DISMANTLED MY ENGINE TO DETERMINE THE CAUSE OF THE ENGINE FAILURE. THE DETERMINATION WAS MADE THAT INDEED THE ENGINE HAD A "ROD BEARING FAILURE" WHICH CAUSED THE CATASTROPHIC FAILURE. AS I UNDERSTAND ENGINES VERY WELL IT IS NOT SURPRISING THAT AN ROD BEARING COULD FAIL. WHY I AM FILING THIS COMPLAINT IS THAT THIS VEHICLE ONLY HAD 67,500 MILES ON IT AND AS I HAVE NOW DISCOVERED, MANY OTHER OWNERS OF THIS YEAR MAKE AND MODEL OF VEHICLE ARE HAVING THE SAME "CATASTROPHIC FAILURES" PUTTING THEM IN DANGEROUS SITUATIONS AS WELL. AS I CONTINUED TO INVESTIGATE THIS ISSUE I HAVE FOUND THAT BMW NA KNOWS ABOUT THIS SITUATION AND HAS TO DATE DONE NOTHING TO EITHER WARN VEHICLE OWNERS OF THIS SITUATION NOR DO ANYTHING ABOUT IT. I DO KNOW THAT MULTIPLE ROD BEARING FAILURES SUCH AS MINE CANNOT BE COINCIDENCE AND NEED TO BE INVESTIGATED AS ENGINE FAILURES AT HIGH SPEEDS ARE THE MOST DANGEROUS OF ALL FAILURES.

Latches/Locks/Linkages
Filed Sep 13, 2018DC

TL* THE CONTACT OWNS A 2013 BMW 550XI. WHILE THE VEHICLE WAS STATIONARY, THE FRONT PASSENGER DOOR WOULD NOT UNLOCK WHEN PROMPTED. DURING THE FIRST OCCURRENCE OF THE FAILURE, THE VEHICLE REMOTE AUTOMATICALLY UNLOCKED THE FRONT PASSENGER DOOR. THE FAILURE RECURRED AND, OVER TIME, THE REMOTE BECAME COMPLETELY INOPERABLE AND WOULD NOT UNLOCK THE FRONT PASSENGER DOOR. CONSEQUENTLY, THE FRONT PASSENGER DOOR COULD NOT BE UNLOCKED AT ALL. THE VEHICLE WAS TAKEN TO WIDE WORLD OF CARS BMW (124 NY-59, SPRING VALLEY, NEW YORK 10977, (845) 425-2600). THE VEHICLE WAS NOT DIAGNOSED, BUT THE TECHNICIAN STATED THAT IT WAS PROBABLE THAT THE ACTUATOR MAY BE FAULTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Jul 26, 2018115,000 milesVA

TL* THE CONTACT OWNS A 2013 BMW 550XI. WHILE DRIVING AT ANY SPEED, THE VEHICLE EMITTED SMOKE FROM THE EXHAUST PIPE WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE BMW OF ROANOKE DEALER (2824 FRANKLIN RD SW, ROANOKE, VA 24014, 540-274-2475) WHERE IT WAS DIAGNOSED THAT THE VALVE STEM SEAL IN THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE OCCURRENCE WAS A KNOWN FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. THE VIN WAS NOT PROVIDED.

Fuel/Propulsion System
Filed Feb 24, 201876,050 milesWI

I WOULD BE DRIVING THE VEHICLE AND AT A RANDOM TIME IT WOULD JERK VIOLENTLY AND THEN SLOW WHILE IN TRAFFIC ON THE FREEWAY. THE CAR WOULD GO INTO 'LIMP MODE" AND GIVE A 'DRIVETRAIN MALFUNCTION' ERROR. I RESEARCHED THIS ERROR ONLINE AND IT SEEMED IT COULD BE ANY NUMBER OF THINGS. THE FIRST COUPLE TIMES IT HAPPENED IT WENT AWAY UPON THE CAR BEING OFF. IT HAPPENED A COUPLE MORE TIMES BEFORE THE 'CHECK ENGINE' LIGHT CAME ON WITH THE 'DRIVETRAIN MALFUNCTION' ERROR ON THE CAR'S INFO CENTER. EACH TIME IT INVOLVED A VIOLENT JERKING OF THE CAR AND IMMEDIATE SLOWING DOWN OF THE CAR IN TRAFFIC. I DROVE IT TO NELSON'S AUTOMOTIVE CENTER IN PEWAUKEE, WI AFTER A FEW TIMES OF THIS HAPPENING. THEY DIAGNOSED THIS AS A FUEL PUMP FAILURE AND REPLACED THE FUEL PUMP. BASED ON MY RESEARCH THIS HAS BEEN AN ONGOING ISSUE FOR BMW FOR YEARS. FUEL PUMPS HAVE BEEN RECALLED ON THESE CARS UP TO THE YEAR OF MY CAR WHICH IS DISAPPOINTING.

Fuel/Propulsion System
Filed Sep 18, 201764,000 milesCA

HIGH PRESSURE FUEL PUMP THE CAR STARTED SHAKING WHILE DRIVING LOST POWER CAR WENT INTO LIMP MODE AND KEPT SHAKING. THE CAR WOULD NOT EXCEED 10 MPH AND CREATED A SAFETY ISSUE

Unknown or Other
Filed Aug 16, 201735,000 milesVA

SUNROOF EXPLODED. SHATTERED WITH GLASS PIECES EVERYWHERE. NO STONE OR EXTERNAL OBJECT HIT THE SUNROOF.

Structure › Body
Filed Jan 5, 201730,000 milesPA

BMW 550 XI WAS TRAVELING ON PA TURNPIKE WHEN THE SUNROOF EXPLODED INTO TINY SHARDS OF GLASS. THE CAR WAS GOING THE SPEED LIMIT, OUTSIDE TEMP WAS 24 DEGREES, THE SHADE WAS OPEN WHEN THE SUNROOF EXPLODED. THERE WERE NO ROCKS OR DEBRIS THAT HIT THE SUNROOF. THERE WERE NO CARS IN FRONT OF ME. I WAS NOT TRAVELING UNDER AN OVERPASS.

7 of 7 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20162000Routine
20140100Routine
2013 — this page7100Routine

Compare every 550Xi year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 31, 2015. Source: NHTSA Office of Defects Investigation.