TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT SHIFT BACK INTO PARK. THE VEHICLE WAS TOWED TO THE DEALER AND WAS DIAGNOSED THAT THE WIRING THAT CONNECTED TO THE FUSE BOX AND BATTERY WAS NOT PROPERLY ATTACHED TO THE TRUNK FLOOR PANEL, WHICH CAUSED THE FUSE BOX AND BATTERY TO MELT. THE CARPET IN THE TRUNK WAS SCORCHED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE MIRRORED NHTSA CAMPAIGN NUMBER: 12V126000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
2011 BMW 550i complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING 35 MPH, THE DRIVE TRAIN MALFUNCTION WARNING MESSAGE ILLUMINATED. THE CONTACT ALSO STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHOOK VIOLENTLY, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE VEHICLE STALLED ALONG WITH THE DRIVE TRAIN WARNING LIGHT. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,500.
TL* THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STARTED SHAKING AND LOST ALL POWER. THE DRIVE TRAIN MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE HIGH PRESSURE SENSOR, LOW PRESSURE SENSOR, AND DRIVE TRAIN WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,900.
TIRES - AS WITH ALL OTHER COMPLAINTS REGARDING THE GOODYEAR "RUN FLAT" TIRES, I HAVE HAD NO LESS THAN 7 BULGES REQUIRING 7 NEW TIRES. I DID PURCHASE AN EXTENDED TIRE WARRANTY SO BMW COVERED THE TIRES. THE ALARMING THING IS THAT BMW OF NORTH HOUSTON REFUSES TO ADMIT THERE ARE ANY ISSUE WITH THESE TIRES. FROM READING ALL OF THE COMPLAINTS, I HAVE A HARD TIME BELIEVING IT IS THE DRIVER OR POTHOLES AS I HAVE BEEN TOLD. REPLACED THE REAR TIRES WITH COMPARABLE FIRESTONE TIRES AND I HAVE NOT HAD ONE ISSUE. I STILL HAVE THE GOODYEAR TIRES ON THE FRONT AND JUST TWO MONTHS AGO HAD TO HAVE IT REPLACED. MY TIRE WARRANTY EXPIRES NOVEMBER 2015, WILL REPLACE THEM WITH FIRESTONE THEN. PLEASE DO SOMETHING BEFORE SOMEONE IS KILLED.
I HAVE HAD TO REPLACE 3 RIGHT FRONT TIRES AND 3 LEFT FRONT TIRES BECAUSE THEY ARE CONSTANTLY GETTING BUBBLES ON THE TIRES. THE LAST TIRE WAS REPLACED ON 8/20/15 AND HAD ONLY 204 MILES. THE FIRST TIRE WAS REPLACED ON 6/10/13 AND IT HAS NOT STOPPED. AVERAGE MILES FOR THE TIRES ARE 6,000 TO 8,000. THEY ARE GOOD YEAR EXCELLENCE 245/40 R 19. TWO TIMES I HAVE HAD BLOW-OUTS. I HAVE HAD 5 BMW'S AND NEVER EXPERIENCED THIS BEFORE. THEY JUST TOLD ME THIS CAR IS TO GO TO THE STORE, ETC., NOT FOR LONG TRIPS. I HAVE NOT USED THIS CAR FOR A LONG TRIP YET. BUT I FEEL SOMETHING IS WRONG AND SHOULD BE CORRECTED. THE TIRES ARE UNSAFE. THE TIRES ARE $ 500 EACH, WHICH I SPENT $ 3,000. SO FAR. ARE THIS TIRES IN A RECALL? PLEASE GET BACK TO ME WITH A SUITABLE ANSWER.
CPSC:I1530242A. 2011 BMW 550I. CONSUMER STATED PROBLEMS WITH THE FUEL INJECTORS. *LN
I AM CURRENTLY HAVING PROBLEMS WITH MY VEHICLE AND THE LOCAL AUTHORIZED DEALER/SERVICE CENTER, I BELIEVE THEY HAVE BEEN NEGLIGENT WITH THEIR ACTIONS TO MULTIPLE PROBLEMS THAT HAVE OCCURRED, INCLUDING THE REPAIR AND INSPECTION PERTAINING TO A RECALL OF THE N63 ENGINE VEHICLES. THE VEHICLE HAS HAD MULTIPLE ISSUES IN THE PAST, INCLUDING SEVERAL "DRIVETRAIN MALFUNCTIONS" FOR WHICH I BELIEVE HAVE THE DATES AND SERVICE RECORDS THEY RELATE FUEL INJECTORS, BATTERY, PUMPS, ECT.. SINCE JANUARY 2015 I HAVE CONTACTED THE SERVICE CENTER, AUTOGERMANA BMW OF PUERTO RICO, TO REQUEST AN INSPECTION AND REPAIR OF THE VEHICLE DUE TO RECURRENT ISSUES AND CONCERNS, THE REPRESENTATIVE INITIALLY TOLD ME THAT THE DEALER HAD RECEIVED NO INFORMATION ABOUT THE "RECALL" OR SERVICE BULLETIN "B001314". IN MARCH THE VEHICLE WAS SERVICED AGAIN AND THE "RECALL" WAS INCLUDED IN THE SERVICE ORDER BUT THEY ALLEGED THAT THEY DID'T HAVE THE PARTS AVAILABLE AND THAT THEY WOULD CONTACT ME AS SOON AS THEY BECAME AVAILABLE. THE REPRESENTATIVE EVEN RECOMMENDED AGAINST EXTENDING THE VEHICLE WARRANTY FOR REPAIRS UNTIL THE VEHICLE WAS REPAIRED AND/OR INSPECTED AS IT RELATED TO THE RECALL. THE VEHICLE IS NOW PAST THE 50K MILE WARRANTY AND THE ISSUES HAVE NOT BEEN RESOLVED, AND AGAIN IT IS AT THEIR SERVICE CENTER BECAUSE OF A NEW "DRIVETRAIN MALFUNCTION". THE SERVICE REPRESENTATIVE CALLED ME AND TOLD ME THAT THEY WOULD AGAIN INSPECT THE VEHICLE TO DETERMINE IF THE MALFUNCTION HAD ANY RELATION TO THE PREVIOUS ISSUES AND /OR
SINCE JANUARY 2014 THE FUEL INJECTORS FAILED AND REPLACED TWO TIMES AND THE VEHICLE IS CURRENTLY AT THE POSITION OF CRTIZ BMW DEALERSHIP IN SAVANNAH, GA SINCE FEBRUARY 12/2015 TO REPLACE THE FUEL INJECTORS FOR THE THIRD TIME AND ALSO TO REPAIR THE SEAT BELT MALFUNCTION ON THE FRONT PASSENGER SIDE THAT WERE FAILED TO WORK SINCE FEBRUARY OF 2014. ON FEBRUARY OF 2014 I HAVE REACHED OUT TO CRITZ BMW SERVICE DEPARTMENT AND ALSO CONTACTED BMW OF NORTH AMERICA IN JUNE OF 2014 TO CUSTOMER CARE INDIVIDUALS MANY TIMES FROM OVER SIX MONTHS ABOUT THE SEAT BELT MALFUNCTION SAFETY ISSUE SINCE THEN TO HAVE THIS ISSUE FIXED BUT I WAS TOLD THAT BMW COULDN??T DUPLICATE OR REPAIR THE SEAT BELT. THREE PASSENGERS INCLUDING MY WIFE WERE AT RISK AND SAW THE LIGHT FOR SEAT BELT MALFUNCTION WARNING LIGHT TURNED ON IN THIS VEHICLE WHILE SETTING ON THE FRONT PASSENGER SEAT AND I ALSO HAVE PHOTOS DATED SINCE FEBRUARY 2014. THE WARNING INDICATED THAT THE AIR BAG WON??T DEPLOY IN CASE OF ANY ACCIDENT AND I HAD TO STOP THE VEHICLE WHILE DRIVING ON THE HIGHWAY FOR THE PASSENGER??S SAFETY AND I ALSO CONTACTED BMW EMERGENCY ASSISTANCE AND I WAS TOLD TO TAKE THE VEHICLE TO THE DEALERSHIP FOR INSPECTIONS. THE CRITZ BMW MENTIONED THAT THE SERVICE DEPARTMENT AND BMW OF NORTH AMERICA ARE AWARE OF THE ISSUE WITH THE SEAT BELT AND THAT THEY ARE IN CONTACT TO REPLACE THE SEAT MAT ON THE PASSENGER SIDE AND THAT THERE IS AN ISSUE WITH THE SENSOR. I WAS OFFERED BY BMW OF NORTH AMERICA TO TRADE THIS VEHICLE AND I TOLD BM
1- SEAT BELT MALFUNCTION FOR PASSENGER SIDE NOT FIXED AFTER MANY COMPLAINTS TO BMW OF NORTH AMERICA AND THE DEALERSHIP. I CAN'T HAVE A PASSENGER OR MY WIFE IN MY CAR DUE TO THE SEAT BELT SAFETY ISSUES. 2- FUEL INJECTORS FAILED AND WILL BE REPLACED FOR THE THIRD TIME 3- THE CAR IS VIBRATING AT 40MPH. BMW FOUND IRREGULAR TIRE WEAR ON THE FRONT TIRES BUT I HAVE A FULL WARRANTY ON ALL TIERS WITH BMW THAT I PURCHASED, THE WARRANTY IS BASED ON ALL THE ROAD HAZARDS AND THE CAUSE OF THE VIBRATION IS ROAD HAZARDS. BMW IS NOT REPLACING THE TIRES. 4- ENGINE MAKES BIG NOISE AT THE START AFTER PARKED FOR 8HRS OR MORE. 5- THE BACKUP CAMERA IS STOP WORKING SOMETIMES AND THE NAVIGATION IS LOADING SLOWLY. I BROUGHT THESE ISSUES TO CRITZ BMW DEALERSHIP AND ALSO CONTACTED BMWUSA CUSTOMER CARE BUT THEY SIMPLY COULD NOT FIX THE ISSUE AFTER MANY VISITS TO THE DEALERSHIP. I HAVE APPROXIMATELY 45 DAYS OF WARRANTY LEFT ON THIS VEHICLE SO BMWUA IS GIVING ME A RUN AROUND AND EACH TIME SUPPORTING AND BACKING THE DEALERSHIP UNTIL MY WARRANTY EXPIRES. BMWUSA AND THE CRIZTE BMW DEALERSHIP BASICALLY DID NOT HONOR THEIR ORIGINAL MANUFACTURE WARRANTY CONTRACT TO FIX THE ISSUES THAT ARE STILL EXISTS ON THIS BMW. I TOOK THIS VEHICLE TO CRITZE BMW DEALERSHIP FOR MORE THAN FIVE TIMES AND EACH TIME THEY KEPT IT FOR 4 DAYS AND NOW FOR 21 DAYS AND THEY MIGHT KEEP IT FOR ANOTHER 14 DAYS TO FIX THE ONGOING ISSUE BUT THE RESULTS ARE FAILING AND THE ISSUE IS UNRESOLVED THE VEHICLE WENT FOR REPAIRS THIS YEAR FOR MORE THA
HAVE TO ADD OIL EVERY 500 MILES, AND I DID NOTICE THERE'S A RECALL ON THE CAR BUT BMW DOES NOT WANT TO CALL IT A RECALL.I THINK IT MAY EFFECT CAR 5 YEARS FROM NOW, TIMING CHAIN IS NOT ALWAYS GOOD NEWS. I THINK BMW SHOULD OFFER EXTENDED WARRANTY. *TR
I BOUGHT THE CAR ON MAY 6, 2015 WITH ABOUT 53K MILES ON IT. DROVE IT FOR ONLY ABOUT 45 DAYS AND WHILE DRIVING THE CAR THE DRIVETRAIN MALFUNCTION AND OTHER LIGHTS CAME ON AND THE CAR LOST POWER AND STOPPED IMMEDIATELY. AT FIRST, I THOUGHT IT WAS THE BATTERY AND HAD THE CAR JUMPED BUT THAT DIDN'T WORK. THE CARE ENGINE WAS TOTALLY DEAD, NO SOUND NO ANYTHING OTHER THAN THE ENGINE LIGHT THAT POPPED ON BEFORE IT STOPPED. I HAD PURCHASED AN EXTENDED WARRANTY FROM GWC AT THE PURCHASE OF THE CAR SO INFORMED THEM. I HAD THE CAR TOWED TO A PLACE (LMC AUTO IN NORCROSS GEORGIA) THAT GWC WAS WILLING TO PAY FOR REPAIRS. LMC SAID THE ENGINE WAS LOCKED AND NEEDED TO BE REPLACED. GWC REFUSED TO REPLACE THE ENGINE BECAUSE OF THE EXPENSE AND INSTEAD HAD LMC AUTO REPAIR THE ENGINE. NEEDLESS TO SAY, LMC IS STILL REPAIRING THE ENGINE ALMOST 5MONTHS LATER. I HAD CALLED GOVERNOR'S OFFICE OF CONSUMER PROTECTION, [XXX], ETC.. TRYING TO GET HELP WITH GETTING THE CAR FIXED. WHEN I TALKED TO BMW OF NORTH AMERICA THEY SAID THEY WARRANTY IS UP AT 50K MILES SO THEY CANNOT COMMIT TO DO ANYTHING. I AM AT MY WITS END AND THE CAR STILL DOES NOT SEEM TO BE ANY CLOSER TO GETTING FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS DRIVING MY CAR AND ALL OF A SUDDEN THE ENTIRE CAR STARTED SHAKING. I GET MULTIPLE ENGINE MALFUNCTION LIGHTS AND THEN GET A "REDUCED POWER" ALERT ON MY DASHBOARD. THE CAR GOES INTO "LIMP-MODE", WHICH MEANS IT'S INCAPABLE OF GOING PAST 40-45 MPH AND GOING ANYTHING ABOVE 25 RESULTS IN VIOLENT SHAKING OF THE CAR. ALSO AT RED LIGHTS, THE ENTIRE CAR VIBRATES. THE FAULT WAS DETERMINED TO BE THE FUEL INJECTORS IN THE ENGINE, HOWEVER I ALREADY KNEW THAT BY SIMPLY LOOKING UP THE SYMPTOMS. THOUSANDS OF BMW 5-SERIES MADE BETWEEN 2011-2012 HAVE THIS ISSUE, YET BMW IS NOT RECALLING THEM, BUT RATHER FIXING THEM ON A ONE-BY-ONE BASIS. IF SOMEONE IS OUT OF WARRANTY, LIKE ME, THEY ARE THEN CHARGING NEARLY $6,000 FOR A FAULT THAT AFFECTS OVER 50% OF 2011 BMW 550I'S MADE! BMW FORUMS EVERYWHERE TALK ABOUT THIS PROBLEM AND AS CARS MADE IN 2011 START RUNNING OUT OF THEIR WARRANTY IN LATE 2014, EARLY 2015, MORE AND MORE OF THEM WILL START SHOWING SYMPTOMS AND CONSUMERS WILL BE FORCED TO SHELL OUT THOUSANDS OF DOLLARS FOR A FIX BMW SHOULD HAVE ADDRESSED IN A MANDATORY RECALL. *TR
I WAS DRIVING MY 2011 BMW 550X M SPORT ON THE OHIO TURNPIKE IN JULY 2014 WHEN TWO BUBBLES STARTED TO FORM ON THE GOODYEAR LS-2 245/40R19 FRONT LEFT TIRE. GIVEN I ONLY HAD 70 MILES TO MY DESTINATION I CONTINUED AT THE 65 MPH. WELL, NEEDLESS TO SAY, AS I EXITED THE TURNPIKE THE FRONT LEFT TIRE FAILED. LOST ALL PRESSURE. THIS WASN'T EVEN THE TIRE I THOUGHT MIGHT FAIL. I WAS FORCED TO DRIVE 30 MILES ON THE HIGHWAY ON TWO DANGEROUS TIRES SO I COULD GET TO A SAFE PLACE TO CALL FOR A TOW. THE CAR WAS TOWED TO THE BMW DEALERSHIP 70 MILES AWAY. THESE WERE NEWLY REPLACED TIRES WITH ABOUT 5K MILES ON THEM. I'M ATTEMPTING TO GET THE TIRES REPLACED AT NO COST EVEN GIVEN THE UNSAFE TIRE RESULTS BUT IT'S MY ONLY OPTION AT THIS POINT GIVEN MY LOCATION. THE DEALER IS TRYING TO CHARGE FULL PRICE FOR THE REPLACEMENT TIRES. I FIND THIS UNACCEPTABLE. *TR
DRIVING MY 69 YEAR OLD WIFE'S 2011 BMW 550IX WITH M SPORT PKG. WITH GOODYEAR RUN FLAT'S O.E.M. GERMAN TIRE'S WHEN THE LEFT FRONT TIRE SIDE WALL RUPTURED FOR NO REASON. CAR ALWAYS GARAGED AND 4900 MILES ON CAR. *TR
ADD OIL LIGHT CAME ON APPROXIMATELY EVERY 4000-5000 MILES STARTING AT 5000 MILES. OIL LEAKED ONTO GARAGE FLOOR. BMW DEALERSHIP REPEATEDLY CLAIMED THERE WAS NOTHING WRONG. AROUND 25,000 THEY TOLD ME THAT THE MANUFACTURER HAD ISSUED A DATA SHEET SAYING THEY WERE CHANGING THE MAXIMUM OIL FILL CAPACITY. THE DEALER RESET THE OIL SENSOR AND ADDED MORE OIL. AT APPROXIMATELY 30,000 MILES THE TURBOS FAILED AND WERE REPLACED BY THE DEALERSHIP UNDER WARRANTY. AT 32,000 MILES THE VACUUM PUMP FAILED AND WAS REPLACED BY THE DEALERSHIP UNDER WARRANTY. WHEN THE VACUUM PUMP FAILED, THE CAR HAD A HORRENDOUS BURNING OIL SMELL AND THE BRAKES WERE VERY SPONGY. THE DEALERSHIP ADVISED NOT TO DRIVE THE CAR AND IT HAD TO BE TOWED. THESE FAILURES AND REPAIRS COULD HAVE BEEN AVOIDED IF BMW HAD TAKEN MY COMPLAINTS SERIOUSLY ABOUT THE OIL PROBLEM AND, IN MY OPINION, ENGINE DEFECTS AT 5,000 MILES WHEN I FIRST COMPLAINED. BMW REFUSES TO ISSUE AN EXTENDED WARRANTY ON THE ENGINE DESPITE THE FACT THAT IT HAS HAD TWO SERIOUS PROBLEMS THAT STARTED AT 5000 MILES. *TR
I WAS DRIVING ON A RESIDENTIAL STREET AND SHIFTED INTO 3RD GEAR. THE CAR BEGAN TO BUCK VIOLENTLY. I PUSHED IN THE CLUTCH TO STOP THE BUCKING. I WAS APPROACHING AN INTERSECTION. I ATTEMPTED TO ACCELERATE AND THE GAS PEDAL WAS NON-RESPONSIVE. THE VEHICLE THEN INDICATED THAT IT HAD A DRIVETRAIN MALFUNCTION. I WAS ABLE TO PULL OVER, TURN THE CAR OFF AND BACK ON AND DRIVE 0.5 MILES TO MY DESTINATION. WHILE PARKED, THE PARKING BRAKE ALSO MALFUNCTIONED AND I WAS UNABLE TO TURN IT OFF. THE CAR WAS TOWED TO THE DEALERSHIP. THERE IS A SIGNIFICANT DESIGN DEFICIENCY WITH THIS VEHICLE. THE PROBLEM WITH MY CAR HAD TO DO WITH A BROKEN PLASTIC PART ON THE WATER CHANNEL THAT LEADS AROUND THE TRUNK. THE PLASTIC COVER IS SUPPOSED TO SNAP INTO A GROMMET THAT IS IN A HOLE, THUS SEALING THE HOLE FROM WATER. IN MY SITUATION, THE GROMMET WAS MISSING. GIVEN THE DESIGN OF THE PLASTIC PART, THERE IS NO WAY TO KNOW THAT THERE IS AN ISSUE WITHOUT REMOVING THE PLASTIC PART. THE HOLE THAT THE PLASTIC PIECE SNAPS INTO LEADS DIRECTLY INTO THE TRUNK. IN THE BOTTOM OF THE TRUNK ARE SENSITIVE ELECTRONIC MODULES THAT CONTROL THE FUEL MANAGEMENT SYSTEM AND THE PARKING BRAKE. THERE IS NO DRAIN IN THE TRUNK THAT WOULD ALLOW WATER TO LEAVE THE VEHICLE. MY VEHICLE WAS PARKED IN A PARKING LOT DURING A RAIN STORM. AS A RESULT OF THE DESIGN, I GOT WATER IN THE TRUNK, WHICH RUINED THESE TWO MODULES, RESULTING IN THE VEHICLE BECOMING DISABLED WHILE DRIVING. I BELIEVE THAT THIS IS A SIGNIFICANT SAFETY ISSUE FOR THE FOLLOWI
BOTH REAR WHEELS ARE CRACKED. *TR
MY 2011 BMW 550IGT DRIVEN FOR 43200 MILES WAS PARKED IN MY DRIVEWAY WITH IGNITION TURNED OFF (FOR AT LEAST 45 MINUTES). NOTICED SMOKE COMING OUT FROM THE TRUNK, WHERE THE BATTERY IS LOCATED. *TR
THE CONTACT STATED THAT THE PASSENGER SIDE FRONT TIRE HAD 2 BUBBLES FORMING ON THE SIDEWALL OF THE TIRE. THE TIRE WAS NOT DIAGNOSED. THE VEHICLE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 10,000. JFT
I WAS REAR ENDED ON THE LEFT SIDE EXITING THE FREEWAY WHEN MY CAR SPUN TO THE RIGHT INTO A GUARDRAIL HEAD ON AND CONTINUED INTO A 360 DEGREE MOTION. THE ROADS WERE CLEAR AND NORMAL WEATHER CONDITIONS. AFTER MY VEHICLE STOPPED SPINNING MY VEHICLE HAD A MESSAGE STATING RESTRAINT SYSTEM FAILURE AND THE AIRBAGS NEVER DEPLOYED. THE IMPACT OF HITTING THE GUARD RAIL WITH TREMENDOUS FORCE SHOULD'VE DEPLOYED MY AIRBAGS. MY BUMPER, WHOLE FRONT GRILL, AND HEADLIGHTS WERE SHATTERED ALL OVER THE HIGHWAY. MY WHOLE BACK LEFT SIDE IS DENTED IN AND MY WHEEL IS TILTED. I WOULD LOVE TO POST PICTURES IF POSSIBLE AND YOU WILL WONDER HOW COULD THE AIRBAGS NOT DEPLOY. I WOULD LIKE TO HEAR FROM BMW. *TR
I WAS DRIVING ON A BACK ROAD ABOUT 40 MPH. NO OTHER CARS AND NOTHING BUT BUSHES AROUND ME. I HEARD A HUGE LOUD BANG AND MY SUNROOF JUST ABRUPTLY SHATTERED. I KNOW NOTHING HIT IT AND IF IT DID IT SHOULDN'T HAVE SHATTERED LIKE THAT. I READ ANOTHER VEHICLE ON HERE, SAME MODEL, YEAR AND MILEAGE HAD THE SAME ISSUE! RECALL THIS! *TR
I HAVE PREPARED A PDF DOCUMENT THAT I WOULD LIKE TO SUBMIT AS WELL. I CAN SUPPLY IT AT ANY TIME. HERE IS THE SHORT VERSION. 10/17/13: I HAVE THE FAMILY COME WITH ME FOR A RIDE AND THEN THE VEHICLE BEGINS TO MALFUNCTIONS AND THE CHECK ENGINE LIGHT COMES BACK ON. THE VEHICLE IS STRUGGLING TO EVEN DRIVE AT THIS POINT AND I AM ON THE FREEWAY TRYING TO MAKE IT TO AN EXIT. THE HESITATION BECOMES WORSE AND WORSE I START TO FEAR THAT I MAY BECOME STRANDED ON A BUSY ROADWAY. I MAKE IT OFF THE EXIT AND HOME. 10/18/13: (D/O VEHICLE MILEAGE: 29,375) I TAKE THE VEHICLE TO CONCORD BMW FOR INSPECTION; [XXX] IS THE SERVICE CONSULTANT AT BMW OF CONCORD. 10/19/13: (P/U VEHICLE MILEAGE: 29,379) [XXX] TELEPHONES ME TO INFORM ME THAT IT WAS A QUICK FIX AND THE VEHICLE WAS READY TO BE PICKED UP. I COME TO SIGN FOR THE VEHICLE AND RELEASE THE RENTAL. NOT EVEN 10 MINUTES AFTER I AM IN POSSESSION OF THE VEHICLE IT MALFUNCTIONS IDENTICALLY AGAIN. I CALL BACK TO TELL THEM I AM DROPPING IT OFF, ONCE AGAIN. RETURNED THE VEHICLE WITH (D/O 29,392 MILES) 10/20/13: CONTINUED... 10/21/13: CONTINUED... 10/22/13: CONTINUED... 10/23/13: CONTINUED... 10/24/13: CONTINUED.... 10/25/13: CONTINUED... 10/26/13: CONTINUED... 10/27/13: CONTINUED... 10/28/13: CONTINUED... 10/29/13: CONTINUED... 10/30/13: CONTINUED... 10/31/13: CONTINUED... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THIS COMPLAINT IS CONCERNING MY 2011 BMW 550I. I HAVE BEEN HAVING PROBLEMS WITH MY BMW SINCE ABOUT 7000 MILES ON THE VEHICLE. THE BRAKES KEEP LOCKING, THE ROTORS KEEP GRINDING AND GROOVING, NOSE COMING FROM THE BRAKES WHILE DRIVING AND STOPPING, AND THE DEALER HAS CHANGED THEM MORE THAN 4 TIMES AND THE ISSUES CONTINUES TO HAPPEN. THEY ADVISED ME THAT THEY CANNOT FIX IT AND THERE IS NOTHING ELSE THEY CAN DO. PLEASE HELP ME WITH MY VEHICLE ISSUE. IT HAS BEEN PARKED FROM MORE THAN A YEAR AND A HALF AND I FEEL THAT IT IS A SAFETY ISSUE. I FEEL LIKE MY LIFE IS IN DANGER IF I DRIVE THIS VEHICLE. *TR
THIS IS THE SECOND OCCURRENCE OF A SIDEWALL BUBBLE ON MY BMW GOODYEAR EXCELLENCE19" RUN FLAT TIRES 98 ON MY 2011 BMW 550I. IN JANUARY 2013 AT 11,000 MILES MY RIGHT FRONT DEVELOPED A BUBBLE AND NEEDED TO BE REPLACED. I ONLY NOTICED BECAUSE MY TIRE PRESSURE MONITOR ALERT CAME ON AND WHEN I TOOK MY CAR TO HAVE MY TIRES CHECKED THEY NOTICED THE BUBBLE. NOW AT 14,000 MY LEFT FRONT SIDE TIRE IS ALSO DEVELOPING A SIDEWALL BUBBLE. THE TIRES HAVE PLENTY OF TREAD AND I DO NOT ABUSE MY CAR. I AM VERY CAREFUL ABOUT AVOIDING POTHOLES AND DRIVE SLOWLY OVER RAILROAD TRACKS. *TR
GOODYEAR RUN ON FLAT 245/40/19 GETS BUBBLE ON TIRE. I HAD TO CHANGE THE SAME TIRE WITHIN 10 DAYS WITH NO WARRANTY COVERAGE AVAILABLE. THEN A WEEK LATER HAD TO CHANGE ANOTHER TIRE WHICH IS 3 TIRES WITHIN 5,000 MILES AND COST OF $1,600. *TR
TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF SHATTERED AND EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ENTIRE SUN ROOF NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 37,000.
I JUST HAD MY 4TH GOODYEAR RUN FLAT TIRE FAILURE. THE FIRST TWO WERE REPLACED BY GOODYEAR AS THEY SAID THE TIRES WERE DEFECTIVE. LAST MONTH ONE OF THE REPLACED TIRES FAILED AND THEY CHARGED ME FOR THE REPLACEMENT. TODAY THE 4TH TIRE FAILED. THE TIRE DEVELOPS A BUBBLE IN THE SIDE WALL THAT IS 5 TO 6 INCHES LONG AND PROTRUDES ABOUT AN INCH AND A HALF. IT AFFECTS THE STEERING AND CAUSES HARSH VIBRATIONS. I JUST SEARCHED THE INTERNET AND SEE A POSSIBLE CLASS ACTION LAW SUIT MAY BE STARTED BY BMW OWNERS AS THIS IS A KNOWN PROBLEM THAT GOODYEAR IS AWARE OF. THESE TIRES ARE NOT SAFE AND WILL CAUSE SERIOUS ACCIDENTS. BMW IS ALSO AWARE OF THIS PROBLEM BUT NEITHER COMPANY IS DOING ANYTHING ABOUT IT. *TR
TL* THE CONTACT OWNS A 2011 BMW 550X1 EQUIPPED WITH GOODYEAR EAGLE LS2 RUN FLAT TIRES, SIZE 245/40/19. THE CONTACT WAS DRIVING OVER A POTHOLE WHEN THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE VEHICLE WAS DRIVEN WITH CAUTION AND THE DEFECTIVE TIRE WAS REPLACED. THERE HAD BEEN A TOTAL OF TEN TIRES THAT WERE REPLACED ON THE VEHICLE SINCE 2011 AS A RESULT OF A BLOW-OUT OR BUBBLES ON THE SIDEWALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
I HAVE HAD 15 TIRE DEFECTS REQUIRING REPLACEMENT OF !! TIRES IN 16,300 MILES OF DRIVING. THESE DEFECT RESULT IN UNSAFE DRIVING CONDITONS AND POSSIBILITY OF ACCIDENTS. THE TIRES ARE NOT CAPABLE OF SUSTAINING MINOR AND NORMAL HIGHWAY CONDITIONS. MY TIRES ARE CURRENTLY BEING REPLACED AGAIN. THREE BULGES ON THE RIGHT FRONT, TWO OF THE LEFT FRONT AND ONE ON THE RIGHT REAR. THESE ARE NOT DO TO DRIVING THEY HAVE RESULTED IN 11 NEW TIRES AND 15 BLOWOUTS, IN 16,300 MILES. THE TIRES HAVE A DESIGN FLAW. SEE INTERNET FOR COMPLAINTS> THIS IS A SERIOUS SAFETY ISSUE WHICH NEED INVESTIGATION. *TR
BULGE IN SIDEWALL OF GOODYEAR TIRE MANY COMPLAINTS ONLINE. *TR
TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT WAS DRIVING 20 MPH WHEN THE SUN-ROOF EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE SUN-ROOF. THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT STATED THAT NOTHING HAD STRUCK THE VEHICLE TO POSSIBLY CAUSE ANY DAMAGE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 13,826 AND THE CURRENT MILEAGE WAS 21,000.
TIRE BUBBLE ON SIDEWALL FRONT RIGHT TIRE. THIS HAS HAPPENED TO MY TIRES 3 TIMES. THE TIRES ARE GOODYEAR RUN FLAT EXCELLENCE 245/40R19 98Y. *JS
AUTOMOBILE WAS PURCHASED IN MAY 2011, AND I HAVE HAD TO REPLACE MY GOODYEAR P245/40R19 RUN FLAT TIRES SIX (6) TIMES. I HAVE EXPERIENCED 4 SIDEWALL BLOWOUTS, SOME ON INTERSTATE SOME ON REGULAR ROADS. I HAVE HAD TO REPLACE TWO TIRES DUE TO SIDEWALL BUBBLES, DUE TO TIRE SIDEWALL BREAKDOWN. THIS AUTOMOBILE IS NOT SAFE AT ANY SPEED AND I HAVE HAD TO USE MY 2012 FORD FOCUS FOR MOST OF MY DRIVING. BMW HAS DONE ABSOLUTELY NOTHING IN REGARD TO THIS PROBLEM AND I TRULY BELIEVE THAT THESE TIRES HAVE A MANUFACTURERS DEFECT. *TR
MY 2011 BMW 550I X GRAN TURISMO WAS PURCHASED IN 3/11. IN 10/11 I HAD THE TIRES CHECKED AND TOPPED OFF WITH NITROGEN. THE CAR HAD ABOUT 10,500 MILES. ON SATURDAY, 3/17/12 THE IPM SYSTEM SAID THE TIRES HAD LOW PRESSURE. ALL TIRES. I TOOK THE CAR TO THE DEALERSHIP, DROP IT OFF AND, WITH A LOAN CAR, DID SOME RUNNING. I RECEIVED A CALL FROM THE DEALERSHIP THAT MY RIGHT REAR TIRE WAS DOWN TO THE CORDS ON THE UPPER INSIDE SIDEWALL. IN ADDITION, THE LEFT REAR WAS ALMOST DOWN TO THE CORDS ON THE SAME PLACE ON THE TIRE. THE FRONT LEFT AND RIGHT WERE NOT AS BAD BUT SHOWED WEAR AT THE SAME SPOTS ON THE TIRES AS THE REAR TIRES. THE DEALERSHIP TOLD ME TO REPLACE ALL TIRES. AT THAT TIME, I CHOSE TO JUST REPLACE THE REAR. THE DEALERSHIP ALSO TOLD ME THAT IT WAS PROBABLY CAUSED BY A THE CAR BEING BADLY OUT OF ALIGNMENT. THEREFORE, I HAD MY 2011 BMW 550I X GT GIVEN AN ALIGNMENT. WHEN I LOOKED CLOSELY AT THE TIRE THAT WAS SHOWING THE CORDS I COULD SEE THAT THE TREAD WAS SEPARATING FROM THE BODY OF THE TIRE. IF THAT TIRE OR ANY OF THE OTHERS WOULD HAVE HAD THE CORD SEPARATE IT COULD HAVE CAUSED A VERY BAD ACCIDENT. THE ALIGNMENT WAS OK, ONLY THE FRONT RIGHT TIRE OUT BY 0.01 DEGREE. I CALLED GOODYEAR AND I TOLD THEM WHAT HAD HAPPEN. WHEN I TOLD THEM THE TREAD WAS TRYING TO SEPARATE THE AGENT PUT ME ON HOLD, CAME BACK, TOLD ME TO TAKE THE CAR TO A LOCAL TIRE COMPANY AND LET THEIR REPRESENTATIVE LOOK AT THE TIRES. THE TIRES WERE LOOKED AT, THE REP CALL GOODYEAR, CAME BACK AND TOLD ME GOODYEAR WOUL
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 BMW 550i → · Every 550i year → · How the figures are calculated →