What owners reported
Newest filingsFiled Sep 13, 2021122,515 milesCA
The contact owns a 2010 BMW 550i Gran Turismo. The contact stated that while driving at an undisclosed speed, there was a fuel odor detected inside the vehicle. The vehicle was taken to an independent mechanic for a smog test but failed the smog test after the fuel odor was detected. The vehicle was taken to the dealer and diagnosed as a fuel leak at the connection on the high line to injectors on bank 2. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and referred the contact to take the vehicle to a dealer for diagnosis. The contact related the failure to NHTSA Campaign Number: 16V746000 (Fuel System, Gasoline). The failure mileage was 122,515.
Filed Jun 27, 2019106,000 milesNY
THERE IS A RECALL ON ALL BMW N63 VEHICLES FOR EXCESSIVE OIL CONSUMPTION BULLETIN B001314) CUSTOMERS CARE PACKAGE. MY BMW IS CONSUMING OIL AND WHITE SMOKE IS COMING OUT THE TAILPIPE. I TOOK MY VEHICLE TO BMW AND THEY REFUSE TO PERFORM THE NECESSARY REPAIRS INCLUDED IN THE CCP MY CRANKCASE VALVES ALSO THE COOLING HOSES ALL THIS IS INCLUDED IN THE CLASS ACTION SUIT THEY CLAIM I HAVE A ENGINE LEAK. THE ENGINE IS LEAKING BECAUSE THE VALVES ARE WORN AND NEED TO BE CHANGED I NEED HELP GETTING THEM TO CONFORM TO THE CCP.
Filed Nov 10, 201782,000 milesNC
1. BATTERY/ALTERNATOR WHILE DRIVING CAR IT STARTED SLOWING DOWN SAYING BATTERY DISCHARGING AND FINALLY DIED ON THE ROAD. I HAD TO GET A NEW ALTERNATOR. SHORTLY AFTERWARDS, MY BATTERY START DISCHARGING AGAIN AND NOW NEED A NEW BATTERY. BATTERY ONLY ONE YEAR OLD. 2. ENGINE- WITH A LITTLE OVER 81,000 MILES ENGINE WAS GETTING EXTREMLEY HOT AND COOLANT PIPES HAD TO BE REPLACED. USING COOLANT AND BURNING A QUART OF OIL EVERY 400 MILES WITH A LOT OF WHITE SMOKE. NEED VALVE STEM SEALS WHICH IS EXTREMELY EXPENSIVE $5,000.00. CAN'T AFFORD, SO CAR IS JUST SITTING. ANY HELP WILL BE A BLESSING.
Filed Oct 31, 201766,000 milesWA
UNDER NORMAL LOAD BATTERY CAN BECOME DISCHARGED EVEN WHILE DRIVING CAUSING TOTAL SHUT DOWN. THE CAR COMPLETELY SHUT DOWN ON MY WHILE DRIVING IT DUE TO FAULTY DESIGN OF ALTERNATOR CLUTCH (EFFICIENT DYNAMICS) THERE ARE COUNTLESS REPORTS OF THIS ISSUE THROUGH BMW FORUMS FOR MODEL YEARS 2010 AND 2011 OF 550I GT. IN MY SPECIFIC CASE, THE VEHICLE EXPERIENCED TOTAL ELECTRICAL POWER LOSS WHILE DRIVING AFTER 20 MILES ON HIGHWAY. ALL WARNINGS WENT OFF AND ENGINE SHUT DOWN WHILE CAR WAS MOVING. BATTERY IS ONLY 6 MONTHS OLD AND TESTS TO HAVE NO TROUBLE. I AM AFRAID THIS COULD HAPPEN WHILE AT SPEED AND CAUSE AN ACCIDENT. HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=672462
Filed Jun 14, 2017GA
I RECEIVED A LETTER IN EARLY DECEMBER ABOUT A RECALL, HOWEVER 6 MONTHS LATER, NO OTHER INFORMATION PROVIDED.
Filed Sep 20, 2016108,000 milesFL
TL* THE CONTACT OWNS A 2010 BMW 550I GRAN TURISMO. THE ENGINE CAUGHT FIRE WHILE THE VEHICLE WAS PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT A REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AUXILIARY WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Filed Jun 8, 2016101,500 milesNJ
TL* THE CONTACT OWNS A 2010 BMW 550I GRAN TURISMO. WHEN THE VEHICLE WAS PURCHASED, THE DRIVE TRAIN MALFUNCTION LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER TRAIN SOFTWARE NEEDED TO BE REPROGRAMMED. THE CONTACT STATED THAT THE DRIVE TRAIN SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS REPAIRED PER THE MANUFACTURER RECALL NUMBER: N63 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,500.
Filed Sep 15, 201336,184 milesFL
COMPLAIN: BATTERY NOT REPLACED WHILE UNDER WARRANTY TOOK 2010 BMW 550I GT TO THE SHOP TO CHECK ON A WEAK BATTERY. SERVICE REPORT INDICATED SIDE LIGHTS OF THE VEHICLE WERE LEFT ON FOR 2 HOURS AND 40 MINUTES THAT CAUSED THE BATTERY FAILURE. FACTS: -MILEAGE WHEN THE FAULT OCCURRED WAS INDICATED AT 58091KM = 36096 MILES -ODOMETER READING WHEN BROUGHT TO SHOP WAS 36184. - RECEIVED VEHICLE ON FEB 1, 2013 @ 27291 MILES. -FROM 2/1/2013 TO 9/10/2013 THERE ARE 155 WORKING DAYS. -TOTAL MILES DRIVEN UP TO 9/10/2013 WAS 8805 (36184 ? 27291). SO MY AVERAGE DAILY MILEAGE IS 56.8 MILES. -IF THE FAULT OCCURRED AT 36096 MILES THAT MEANS IT WAS LESS THAN TWO DAYS BEFORE CAR IN THE SHOP. IT WOULD BE EITHER FRIDAY 9/6/13 OR OVER THE WEEKEND OF 9/8 OR 9/9 WHICH WAS THE SECOND TIME WARNING CAME ON. -THE SYMPTOM FIRST OCCURRED AT LEAST TWO WEEKS BEFORE CAN IN SHOP. SINCE THE FAULT READING INDICATED SOME ELECTRICAL EQUIPMENT WAS LEFT ON FOR 2:40 HOURS, THE WARRANTY WAS REJECTED. FOR THIS TO HAPPEN, ONE OF THE FOLLOWING EVENTS MUST OCCUR FOR THE BATTERY TO BE DRAINED FOR THAT EXTENDED PERIOD OF TIME. 1.THE CAR DOOR WAS LEFT OPEN FOR 2:40 HOURS BUT THE CAR KEY MUST BE IN THE VICINITY OF THE CAR 2.SOMEONE SAT IN THE CAR FOR 2:40 HOURS AND TURNED ON THE RADIO 3.SOMEHOW SOME OF THE LIGHTS OF THE CAR WERE TURNED ON FOR THIS EXTENDED PERIOD OF TIME FROM WHAT I CAN TELL AND EXPERIMENTED WITH THE CAR, NONE OF THE ABOVE COULD HAVE HAPPENED. 1.IF THE CAR KEY IS NOT IN THE VICINITY OF THE CAR, NO LIGHTS OR ELECT
Filed Jun 15, 201217,350 milesTX
THIS IS A 2010 BMW 550I GT WITH THE SPORT PACKAGE. IT HAS THE STAR SPOKE WHEELS AND RUN FLAT TIRES. THE TIRES AND WHEELS ARE ORIGINAL FROM THE FACTORY. THE LOW TIRE INDICATOR CAME ON SO WE TOOK THE TIRE IN TO HAVE IT REPAIRED. THE RIGHT REAR TIRE HAD AN INDUSTRIAL STAPLE IN THE MIDDLE THE TREAD. BMW WOULD NOT REPAIR THE TIRE BECAUSE THEY WILL NOT PATCH A RUN FLAT TIRE. WE WERE THEREFORE FORCED TO PURCHASE A NEW TIRE. THE TIRE HAD 17K MILES ON IT AND STILL HAD A LOT OF TREAD. BMW ORDERED A NEW TIRE AND PUT IT ON. WHEN WE CAME TO PICK UP THE CAR THE TIRE WAS FLAT. BMW TOOK IT BACK AND FOUND THAT THE WHEEL WAS CRACKED. WE DID NOTHING TO CRACK THIS WHEEL. WE HAD IT LOOKED AT BY A TIRE SHOP AND THEY SAID THERE WAS NOTHING DONE TO THIS WHEEL. THE WHEEL DOESN'T HAVE A SCRATCH ON IT. IT JUST CRACKED UNDER NORMAL USE. I HAVE REPORTED THIS TO BMW AND THEY JUST SAY ITS NOT COVERED. I KNOW ITS NOT COVERED, BUT THEY ARE NOT EVEN INTERESTED ENOUGH TO SEND AN ENGINEER OUT TO LOOK AT IT. THIS IS A VERY DANGEROUS CONDITION ON A CAR THAT HAS A SPEED LIMITER SET AT 150 MPH, YET BMW DOES NOT SEEM INTERESTED IN IT. I STILL HAVE THE WHEEL AND TIRE. *JB
All 9 complaints, reproduced as filed.