Page 2 of 3 · complaints 51–100 of 112

2011 BMW 535i complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Sep 17, 2019TX

I GOT A 2011 BMW 535I XDRIVE WITH ONLY 70000 MILES ON IT, IT GAVE ME AN ERROR SAYING DRIVETRAIN MALFUNCTION. I TOOK IT TO THE DEALERSHIP TO RUN DIAGNOSE ON IT, THEY TOLD ME ITS IGNITION COIL WHICH THEY REPLACE ONLY FOR ME TO DRIVE IT FOR TWO DAYS THEN THE ENGINE START MAKING EVEN LOUDER NOISE AND WHEN I TOOK IT BACK, THEY SAID THE ENGINE IS BAD AND NEED TO BE REPLACED. THEY FOUND METAL PARTS IN THE OIL FILTER. HOW DID THEY NOT KNOW ABOUT IT THE FIRST TIME? WAS THERE A RECALL THEY DIDN'T DO!

Wheels
Filed Jul 14, 2019175,000 milesAL

THE OEM WHEEL, 71414, IS PRONE TO CRACKING AND BREAKING. I HAVE REPAIRED AND REPLACED MORE THAN 4 WHEELS ON THIS VEHICLE SINCE IT WAS PURCHASED ALONG WITH TIRES.

Engine
Filed Jul 1, 201976,000 milesNC

FUEL PUMP(FUEL SYSTEM) RECALL WAS ALLOWED TO FAIL AFTER MANY ATTEMPTS BY ME USING MY GAS TO APPEAR AT BMW TRYING TO DESCRIBE STALLING, GAS SMELL, ENGINE GAS FLOW ISSUES WITH MY CAR BEFORE MAY 2016. (3) YEARS IN AND OUT OF HENDRIX BMW SERVICE DEPARTMENT. LONG RENTAL RETURNS AND REPAIR ON ENGINE LEAKS, GASKET LEAKS , PAN OIL LEAKS AND NOW 6/2/2019 CAR IS STILL SMOKING , STALLING, OIL SMELLING I'M AT HOME AGAIN. BMW DEALER SERVICE IS REFUSING TO PAY FOR A PLASTIC CAP BILLED TO ME RELATED TO RECALL FUEL PUMP LEAK THEY DENIED AND WERE FORCED TO FIND BY ME. SEE ATTACHMENT. BMW WANT EXCEPT RESPONSIBILITY FOR THE (3) YEAR DELAYED REPAIR OF FUEL PUMP.. ISSUES CAUSING PRESENT RELATED ISSUES TODAY 6/2/2019 WERE IN THE PAST THEY USED MY WARRANTY COVERAGE TO REPAIR DAMAGES THEY CREATED BEFORE FINAL CAR FAILURE AND MY STRANDED FROM 5PM / 11:30 MIDNIGHT AT 70 YEARS OLD ON A DARK HIGH WAY.. MY EXTENDED WARRANTY HAS PAID FOR ALL ENGINE ISSUES,1414,00 ..NOW THEY WANT TO MAKE A DEAL 700.00 TO REPAIR PLASTIC CAP COVER , THE SAME PROBLEM BEFORE FUEL PUMP RECALL. I WAS WITHOUT (MY ) CAR FOR (13) DAY CALLING, GOING BACK TO SERVICE MANAGER FIRING ADMISSION OF RECALL. MY STRESSING, PERSISTENT STOCKING TO REPLACE FUEL PUMP HURT MY HEALTH. BEGINNING WITH CORPORATE BMW IN 2016/ DELAY, 2017/ ENGINE ISSUES AND YEARS / MONTHS OF RENTALS... REPLACING PAN, SOME GASKET LEAKS WITH ENGINE CLAIMING THEY REPLACED THE PUMP. PROBLEMS CONTINUED UNTIL 5/3/2019 AND I'M STRANDED, LIVING WITH A MUSCULAR DISEASE IN THE H

Engine
Filed Apr 5, 201968,000 milesTX

I WAS DRIVING BACK TO DALLAS ,TX. ON I 20 ON MARCH 22 WHEN I HEARD A NOISE . THE SOUND BECAME LOUDER AND I CAME TO A STOP AND TO SEE IF I COULD FIGURE OUT WHAT WAS GOING ON BUT IT HAD GOTTEN DARK SO I CONTINUE ON UNTIL I GOT HOME AND CHECK UNDER THE HOOD. THE CAR WAS MAKING A LOUD KNOCKING SOUND. ON MONDAY I TOOK THE CAR TO A CERTIFIED BMW MECHANIC AND 3 DAYS LATER HE INFORMED ME THAT THE ENGINE WAS GOING TO HAVE TO BE REPLACED.THE CAR HAS ONLY 68 K MILES ON

Unknown or Other
Filed Jan 8, 201968,880 milesNJ

DRIVING I HEAR THIS LOUD NOISE COMING FROM UP UNDER MY HOOD .THIS NOISE IS SO LOUD ITS LIKE THE FAN IS IDLING UP AT FOR BOUT 5 SECONDS ,IN OTHER WORDS ITS OVER HEATING .

Engine
Filed Dec 28, 2018100,000 milesNC

DRIVETRAIN MALFUNCTION -DRIVING ON HWY WHEN ERROR WAS DISPLAYED AND CAR SHUTDOWN IN ON ME AND WOULD NOT START BACK UP -DEALERSHIP STATED THEY REPLACED THE FUEL PUMP -ISSUE HAPPENED AGAIN -WHILE DRIVING - UNDER 3000 MILES LATER - SAME ERROR CODES OF LOW PRESSURE - CAR HESITANT TO CRANK AND STUDDERING ON LOW SPEEDS- TOWED TO DEALER WAS TOLD NO ISSUE FOUND AND THEY REPROGRAMMED THE FUEL PUMP -SAME ISSUE AGAIN - FUEL LINE AND SENSOR REPLACED -RAN FINE FOR ANOTHER 1000 MILES OR SO -WHILE DRIVING THE CAR JERKED REALLY HARD AND GAVE THE SAME DRIVETRAN MALFUNCTION ERROR --WAS ABLE TO MAKE IT TO THE DEALERSHIP HOWEVER CAR WOULD NOT DRIVE AT FULL SPEED- SAME CODES SEEN STORED -- BMW DO NOT KNOW WHATS CAUSING THE ISSUE HOWEVER REPLACING PARTS HOPING IT WILL FIX THE ISSUE AND CHARGING ME FOR THEIR TRIAL AND ERROR. -SINCE 2 MORE PARTS REPLACED CAR NOW WITH NEW ERROR AND OF COURSE BMW HAS NO CLUE BUT WANT TO CHARGE ME ANOTHER 1000 TO REPLACE ANOTHER PART.

Visibility › Sun/Moon Roof Assembly
Filed Dec 26, 201854,945 milesKS

TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE THE CONTACT'S SPOUSE WAS DRIVING 20 MPH, THE SUN ROOF EXPLODED WITH A LOUD BLAST. THERE WERE NO INJURIES. THE CONTACT PULLED THE VEHICLE OVER IN A NEARBY PARKING LOT TO INSPECT THE VEHICLE AND DROVE HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ASSIGNED A CASE MANAGER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 54,945.

Fuel/Propulsion System
Filed Dec 8, 2018SC

FUEL SYSTEM WAS THE ALARM ON THE CAR AND IT WON'T STAY STARTED ON MORE THAN 2 SECONDS. FINAL AFTER 4 ATTEMPTS IT WON'T START AT ALL. HAD TO GET THE VEHICLE TOWED.

Unknown or OtherFire
Filed Nov 29, 201862,000 milesAZ

MY WIFE WENT TO GET A HAIRCUT, PARKED HER 2011 BMW 535XI AWD AT APPROXIMATELY 1:30 P.M. MST (THE ENGINE WAS TURNED OFF AND THE CAR WAS LOCKED) IN THE RETAIL CENTER PARKING LOT. AT APPROXIMATELY 2:45 P.M. MST SOMEONE ENTERED THE SALON AND SAID A CAR WAS ON FIRE (HER CAR). THE FIRE APPEARS TO HAVE BEEN IN THE BACK SIDE OF THE ENGINE COMPARTMENT ON THE PASSENGER SIDE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. IT IS CONCERNING A PARKED CAR THAT WAS TURNED OFF AND LOCKED STARTED ON FIRE. THANKFULLY FOR MY WIFE AND TWO CHILDREN WHO ARE USUALLY WITH HER THE CAR DIDN'T CATCH FIRE WHEN THEY WERE IN THE CAR OR WHILE IT WAS PARKED IN OUR HOME GARAGE IN CLOSE PROXIMITY TO MY SON'S BEDROOM. I RESEARCHED THE ISSUE ONLINE AND FOUND MANY OTHER BMW OWNERS HAVE EXPERIENCED THE SAME PROBLEM AND THAT BMW ISSUED A RECALL TO FIX THE ISSUES. I CHECKED OUR CAR FOR RECALLS TONIGHT AND BOTH THE BMW SITE AND NHTSA SITE SHOWED ZERO OPEN RECALLS. PLEASE ADVISE ON WHAT STEPS WE SHOULD DO TO ENSURE THIS TRAGIC EVENT DOESN'T OCCUR TO OTHER OWNERS.

Engine
Filed Sep 28, 2018170,000 milesCA

TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD POPPING SOUND FROM THE CENTER OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED OIL DRIPPING FROM THE OIL PAN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVE SHAFT AND OIL PAN NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE CV JOINT FRACTURED, WHICH CAUSED THE DAMAGE TO THE OIL PAN. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V067000 (POWER TRAIN) AND THAT THERE WOULD BE NO ASSISTANCE WITH HAVING THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Engine
Filed Aug 8, 201876,521 milesNY

I WAS DRIVING MY FAMILY AND MY ENGING CUT OFF ON AND THE CAR WOULD NOT START NOR GO INTO ANY GEAR TOOK IT TO MY MECHANIC AND WAS TOLD THAT MY CAR MIGHT BE ON A RECALL LIST BECAUSE IT JAS REACH OVER 70000MI NOW I DON'T KNOW WHAT TO TO

Unknown or Other
Filed Jul 27, 201895,000 milesTX

WITH TIME, THE INTERIOR DOOR HANDLE MATERIAL (ON DRIVER AS WELL AS PASSENGER SIDE ON FRONT AND REAR) MELTS / DISINTEGRATES AND IT SEEMS TO BE HARMFUL FOR KIDS TO BE TOUCHING IT AND MAYBE EVEN PLAYING WITH IT WITH A RISK TO BE INGESTING SUCH STICKY SUBSTANCE WHICH KEEPS PEELING. IT IS POTENTIALLY ALSO HARMFUL FOR ADULTS TO BE USING THE VEHICLE (SPECIALLY AN HANDLE WHICH IS USED TO CLOSE AND OPEN THE DOOR) AND THEN BY MISTAKE CONSUMING FOOD ITEMS WITH THAT HAND ' PLEASE REVIEW THIS CASE - IT SEEMS A PREVALENT PROBLEM IN THIS MODEL SYSTEMICALLY RIGHT SIDE HANDLE PART NUMBER OF BMW - 51-41-7-225-860 LEFT SIDE HANDLE PART NUMBER OF BMW - 51-41-7-261-929

Engine
Filed Jun 11, 201870,000 milesNY

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY AND HESITATED WHILE DRIVING VARIOUS SPEEDS. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF MANHATTAN (555 W 57TH ST, NEW YORK, NY) ON VARIOUS OCCASIONS, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPLACED VARIOUS COMPONENTS ON THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Power Train
Filed May 29, 201868,000 milesPA

TOOK MY 2011 BMW 535I XDRIVE WITH 68K MILES IN TO GET STATE INSPECTION AT THE BMW DEALERSHIP. I WAS TOLD IT FAILED INSPECTION BECAUSE CV BOOT WAS TORN AND THAT THRUST ROD BUSHING, AXLE AND CV BOOT NEED TO BE REPLACED. THERE IS A SAFETY RECALL THAT ONLY AFFECT 8700 CARS FOR SAME OR SIMILAR PROBLEM. I THINK THE SAFETY RECALL NEEDS TO BE EXPANDED. THE CV BOOTS AND CV JOINTS ARE A KNOWN PROBLEM BY THE DEALERS AND A VERY EXPENSIVE REPAIR. BMW IS HAPPY WITH THE SERVICE REVENUE ... AS LONG AS IT FALLS OUTSIDE THE WARRANTY. TALKING A VERY EXPENSIVE REPAIR FOR SOMETHING BMW KNOWS ABOUT ... OH AND YEAH "IF THE CV JOINT BREAKS THE VEHICLE MAY HAVE A LOSS OF PROPULSION, INCREASING THE RISK OF A CRASH" (SAFETY BULLETIN 17V067000.

Exterior Lighting
Filed May 4, 201896,000 milesTN

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THERE WAS AN EXTREME AMOUNT OF CONDENSATION IN THE DRIVER'S SIDE HEADLAMP. GRAYSON BMW (10671 PARKSIDE DR., KNOXVILLE, TN 37922, (865) 693-4555) DIAGNOSED THAT THE HEADLAMPS NEEDED TO BE REPLACED AT A COST OF $8,000. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Fuel/Propulsion System
Filed May 2, 201886,196 milesTX

TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE "FUEL MALFUNCTION" WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE DEALER (BMW OF ARLINGTON IN ARLINGTON, TEXAS) WHERE IT WAS DIAGNOSED THAT THE LOW PRESSURE FUEL PUMP AND THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,196.

Fuel/Propulsion System
Filed May 2, 201886,196 milesTX

(THIS COMPLAINT IS BEING MARKED FOR DELETION; DUPLICATE OF 11091372) TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE "FUEL MALFUNCTION" WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE DEALER (BMW OF ARLINGTON IN ARLINGTON, TEXAS) WHERE IT WAS DIAGNOSED THAT THE LOW PRESSURE FUEL PUMP AND THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,196.

EngineFire
Filed Feb 12, 201873,600 milesMD

TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE THE CONTACT'S VEHICLE WAS BEING SERVICED, THE INDEPENDENT MECHANIC DISCOVERED THAT THE ENGINE'S PLASTIC OIL FILTER HOUSING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. LATER, WHILE DRIVING, A MESSAGE DISPLAYED INDICATING THAT THE ENGINE EXPERIENCED A FAILURE. THE VEHICLE WAS TOWED TO CASEY BMW (12861 JEFFERSON AVE, NEWPORT NEWS, VA) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. SOON AFTER THE REPAIR, A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS DISCOVERED THAT OIL HAD LEAKED FROM THE PLASTIC OIL FILTER HOUSING ONTO THE ENGINE PULLEY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL FILTER HOUSING UNIT AND THE ENGINE PULLEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 73,600.

Fuel/Propulsion System
Filed Jan 28, 2018CA

NHTSA RECALL NUMBER 16V746; IN-TANK FUEL PUMP: THIS FUEL PUMP CONSIST OF 2 PARTS: A HIGH PRESSURE FUEL PUMP (HPFP) AND A LOW PRESSURE FUEL PUMP (LPFP). AFTER CONTACTING BMW PACIFIC IN GLENDALE ,CA. I WAS TOLD THAT THEY WILL REPLACE THE LOW PRESSURE FUEL PUMP ONLY. MY QUESTION: IS IT ONLY ONE PART OF THE FUEL PUMP INCLUDED IN THIS RECALL??? AFTER CONTACTING MY MECHANIC (A BMW EX MASTER TECHNICIAN EMPLOYEE), I AM CONCERNED THAT NOT REPLACING THE WHOLE UNIT (HPFP AND LPFP UNIT FUEL PUMP) WILL KEEP THE PROBLEM ALIVE AND IT WILL GIVE THE FALSE IMPRESSION THAT THE PROBLEM WAS TAKEN CARE OF..... MY CAR HAS SHOWN UNEVEN START UPS IN THE MORNING AND ENGINE CODES RELATED THE FUEL PUMP MALFUNCTION. THIS INCLUDE IN MOTION AND STATIONARY....

Structure › Body
Filed Dec 26, 201745,000 milesCA

OCCASIONALLY DRIVER'S DOOR CANNOT BE UNLOCKED AND OPENED FROM INSIDE USING REGULAR DOOR LATCH, THUS TRAPPING THE DRIVER IN VEHICLE. DOOR WILL HOWEVER UNLOCK IF THE LOCK/UNLOCK BUTTON ON THE DASH IS PRESSED. THIS HAPPENS ABOUT ONE IN EVERY EIGHT TO TEN TIMES OF OPENING THE DOOR.

Engine
Filed Dec 19, 201786,009 milesCA

OUR 2011 BMW 535I EXPERIENCED A FAILURE OF THE VANOS BOLTS WHICH MADE THE CAR INOPERABLE AND REQUIRED A $5,000 REPAIR. RESEARCH REVEALED THAT BMW RECALLED APPROXIMATELY 165,000 CARS MANUFACTURED IN THE SAME TIME FRAME AS OUR CAR FOR THE SAME PROBLEM AND EXTENDED THE WARRANTY FOR MANY OTHERS. WHEN WE CONTACTED BMW NORTH AMERICA ABOUT THE REPAIR COST THEY WOULD PROVIDE NO INFORMATION ABOUT WHY OUR CAR WAS NOT INCLUDED IN THE RECALL/EXTENDED WARRANTY. WE WOULD LIKE TO KNOW WHICH CARS WERE RECALLED BY BMW AND BETTER UNDERSTAND WHY OUR CAR WAS EXCLUDED.

Fuel/Propulsion System
Filed Aug 28, 2017CA

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HE HAD TO WAIT FOR ANOTHER NOTICED AND HAD NO DATE WHEN THE RECALL REMEDY PART WILL BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Aug 15, 2017IN

BMW RECALL CAMPAIGN NO. 16V-746 IN-TANK FUEL PUMP. BMW AG HAS DECIDED THAT THE ABOVE FUEL TANK LISTED ABOVE IS DEFECTIVE WHICH RELATES TO MOTOR VEHICLE SAFETY. THIS NOTICE WAS SENT IN DECEMBER OF 2016, WHICH STATED THE PARTS WERE UNAVAILABLE. ALTHOUGH, THE LETTER STATED I WOULD BE CONTACTED WHEN PARTS BECAME AVAILABLE. IT IS NOW EIGHT MONTHS INTO YEAR 2017 WITHOUT THIS ISSUE BEING RESOLVED. ALSO, OVER TIME, THE FUEL PUMP CONNECTOR CAN BECOME DAMAGED. IF THIS HAPPENS, A FOUL ODOR MAY BE NOTICED. THIS COULD ALSO LEAD TO A FUEL LEAK DURING FUELING, OR WHEN CORNERING WHILE DRIVING. THE FUEL PUMP COULD ALSO STOP WORKING AND LEAD TO A NO START OR STALLING CONDITION. WE HAVE NOTICED, A FAINT GAS ODOR AND SLIGHT STALLING WITH THE VEHICLE, ESPECIALLY WITH STARTING AND TAKING OFF. THIS HAS HAPPENED WHEN THE VEHICLE WAS STATIONARY AND IN MOTION. WHEN THE CAR WAS SERVICED BY BMW SPECIALIST, WE WERE ENCOURAGED TO GET THE FUEL PUMP REPLACED IN A TIMELY MANNER DUE TO THE RECALL.

Fuel/Propulsion System
Filed Jul 14, 2017GA

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT SHOULD ONLY BRING THE VEHICLE IN IMMEDIATELY IF SHE DETECTED A FUEL ODOR. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Jul 10, 201778,000 milesOR

MY VEHICLE RECENTLY HAD THE LO PRESSURE FUEL PUMP RECALL COMPLETED. I WAS HOPING THAT IT WOULD CORRECT THE FUEL RELATED DIAGNOSTIC TROUBLE CODES AND THE VEHICLE STALLING AND GOING INTO REDUCED POWER MODE. HOWEVER, THIS RECALL FAILED TO CORRECT THESE PROBLEMS. I HAVE NOW LEARNED THAT MY HIGH PRESSURE FUEL PUMP IS FAILING. MY LOCAL BMW DEALER INFORMED ME THAT THIS VEHICLE DOES NOT QUALIFY FOR THE EXTENDED FREE REPLACEMENT OF THE HIGH PRESSURE FUEL PUMP BASED ON THE VIN EVEN THOE IT IS THE SAME N54 ENGINE THAT OTHER BMW VEHICLES HAVE THAT IS COVERED UNDER THE RECALL. SYMPTOMS, WHILE DRIVING MY VEHICLE ON SLIGHT ACCELERATION I GET A WARNING ON THE DASH THAT STATES "REDUCED POWER MODE" AT THAT POINT THE CHECK ENGINE LIGHT COMES ON AND I LOOSE POWER IN THE VEHICLE. AT TIMES THE VEHICLE WILL SHUT COMPLETELY DOWN WHILE DRIVING. THE VEHICLE HAS AN EXTENDED CRANK TIME AS WELL BUT ALWAYS SEEMS TO START.

Fuel/Propulsion System
Filed Jul 5, 2017CA

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (NIELLO BMW SACRAMENTO LOCATED AT 2005 FULTON AVE SACRAMENTO, CA 98825 877-664-3060) WHO STATED THAT THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AT 1-800-831-1117 WHO STATED THAT THE PARTS WERE NOT AVAILABLE AND ADVISED THE CONTACT TO CALL BACK IN TWO WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Jun 30, 2017IN

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DREYER AND REINBOLD BMW AT 1-317-573-0200) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Jun 21, 2017NY

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Jun 14, 2017VA

RECEIVED A RECALL LETTER IN DECEMBER 2016, BUT WAS TOLD PARTS WERE NOT AVAILABLE AND THAT I WOULD BE NOTIFIED WHEN THEY WERE. I HAVE YET TO HEAR FROM BMW ABOUT WHEN PARTS WILL BE AVAILABLE.

Vehicle Speed Control
Filed Jun 14, 201770,000 milesTN

ACCELERATION DELAY FROM A STATIONARY POSITION DUE TO TURBO LAG. VEHICLE DEMONSTRATES SEVERE THROTTLE LAG RESPONSE. IT IS A SAFETY ISSUE WHEN YOU ARE REQUIRED TO CALL ON QUICK RESPONSE TO DRIVING.

Engine
Filed May 25, 201780,000 milesCT

TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER LOCATED ON 43 NORTH AVE, BRIDGEPORT, CT 06606, WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed May 15, 2017MN

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V067000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WERE NO PARTS AVAILABLE UNTIL THE END OF JUNE. THE DEALER ALSO STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed May 4, 2017VA

THIS COMPLAINT HAS TO DO WITH BMW MODEL 535I AIR CONDITIONER FOR VEHICLES WITH A PRODUCTION DATE PRIOR TO 2013. THE AC CONDENSER IS KNOWN FOR PREMATURE FAILURE DUE TO CORROSION, AS IDENTIFIED IN BMW SERVICE BULLETIN SI B64 10 15 (ATTACHED). I CONTACTED BMW ALEXANDRIA VIRGINIA, PASSPORT BMW MARYLAND AND BMW NORTH AMERICAN, ALL TOLD ME MY VEHICLE WAS OUT OF WARRANTY AND I NEEDED TO PAY FOR THE REPAIRS. I BELIEVE THIS IS A DEFECTIVE PART THAT SHOULD FALL UNDER A RECALL FOR REPLACEMENT BY BMW. FOR THE BMW OWNERS WHO ARE UNABLE TO PAY FOR THE REPAIR, THIS BECOMES A SAFETY ISSUE DUE TO THE EXTREME HEAT DURING THE SUMMER MONTHS.

Fuel System, Gasoline
Filed May 4, 2017OH

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE IN-TANK FUEL PUMP. HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT REFUSED TO CONTACT THE MANUFACTURER AND STATED THAT IT WAS NOT HER RESPONSIBILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 06/27/17 *BF

Fuel/Propulsion System
Filed Apr 28, 201760,250 milesIL

WHILE DRIVING AND THEN ACCELERATING , CAR GIVES ME A DRIVE TRAIN MALFUNCTION LIGHT AND THEN INSTANTLY LOSSES ALL POWER AND CANNOT ACCELERATE ANYMORE. DANGEROUS FOR ME AND EVERYONE ELSE ON THE ROAD AT HIGHWAY SPEEDS.

Fuel/Propulsion System
Filed Feb 23, 2017VA

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Jan 19, 201763,000 milesMA

VEHICLE'S LOW AND HIGH PRESSURE FUEL SENSORS/PUMPS WERE FOUND TO BE DEFECTIVE AFTER BRINGING CAR IN FOR SERVICE FOR "EXTENDED CRANKING" WHILE STATIONARY. AFTER FURTHER RESEARCH, IT WAS NOTED THAT BMW 535I MODELS FROM 2008-2010 HAD BEEN RECALLED DUE TO SIMILAR ISSUES WITH HIGH/LOW PRESSURE SENSORS/PUMPS. APPARENTLY, THE SAME ISSUE EXISTS ON 2011 MODELS BUT NO RECALL HAS YET BEEN ISSUED.

Air Bags
Filed Jan 10, 2017101,400 milesCA

THE SRS PASSENGER MALFUNCTION LIGHT IS TURNING ON. I'VE NOTIFIED BMW AND HAVE SHOWN THEM THAT THERE IS AN OPEN RECALL ON MY CAR BUT THEY HAVE REFUSED TO ACKNOWLEDGE MY CAR HAS BEEN AFFECTED.

Air BagsCrash3 injured
Filed Dec 8, 201622,000 milesGA

IN MAY, 2014 I WAS DRIVING AT APPROXIMATELY 50 MILES PER HOUR ON THE OLD VALDOSTA HIGHWAY WHEN A SCHOOL BUS RAN A STOP SIGN AND T-BONED ME ON THE DRIVERS SIDE AND NONE OF THE AIRBAGS DEPLOYED. *TR

Air Bags
Filed Dec 6, 2016CO

2011 BMW S335I. CONSUMER REQUESTS PERMISSION TO DEACTIVATE DRIVER AND PASSENGER AIRBAG MODULES UNTIL REPLACEMENT PARTS BECOME AVAILABLE. *SMD

Engine
Filed Oct 28, 2016140,000 milesNC

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIR, THE VEHICLE EXPERIENCED ENGINE FAILURE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Electrical System
Filed Oct 10, 201662,000 milesTN

WHEN TRYING TO EXIT THE CAR AND PULLING ON THE DOOR HANDLE, THE DOOR DOES NOT UNLOCK, THE LOCK STAYS IN A LOCKED POSITION EVEN AFTER MULTIPLE PULLES. THE ISSUE HAS BEEN DIAGNOSED AS THE DOOR LOCK ACTUATOR. THIS IS A SAFETY ISSUE AS YOU ARE UNABLE TO GET OUT OF THE CAR. I WAS ABLE TO USE THE MANUAL UNLOCK BUTTON TO OPEN THE DOOR.

Engine
Filed Sep 20, 201688,000 milesNY

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND COULD NOT BE OPERATED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT FOUND THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE TECHNICIAN SUGGESTED THAT THE BATTERY NEEDED TO BE REPLACED FIRST. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Aug 15, 201675,277 milesPA

WHILE FILLING THE CAR WITH GAS, ENGINE OFF, FUEL STARTED POURING OUT THE BOTTOM OF THE CAR. AT THE DEALERSHIP I WAS TOLD THAT THE FUEL PUMP HAD A HOLE IN IT AND THAT PART OF THE WIRING HARNESS HAD MELTED. EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN FIRE, EXPLOSION, INJURY OR WORST. I HAVE THE REPAIR ORDER IF NEEDED.

Electrical System
Filed May 30, 201636,000 milesNJ

BMW HAS DISABLED THE SAFETY AND SECURITY FEATURES OF THE MODEL YEAR 2013 AND OLDER. MY VEHICLE NO LONGER HAS AN ACTIVE SOS BUTTON. AMONG OTHER FEATURES, THE COLLISION NOTIFICATION SYSTEM AND STOLEN VEHICLE RECOVERY SYSTEM ARE NO LONGER OPERATIONAL. BMW HAS CHANGED SOFTWARE FROM 2G TO 3G WHICH MAKES MY DASHBOARD HARDWARE INCOMPATIBLE AND, THEREFORE, INOPERABLE. I PAID FOR THE SAFETY AND SECURITY FEATURES WHEN I PURCHASED THE VEHICLE, AND NOW THEY HAVE BEEN DISABLED. IN THE EVENT OF A SERIOUS ACCIDENT OR BREAKDOWN, THE SOS BUTTON CANNOT BE USED. AS OF JANUARY 1, 2016, BMW ASSIST SAFETY PLAN IS NON-OPERATIONAL. I HAVE COMMUNICATED WITH VARIOUS DIVISIONS OF BMW, AND THIS IS THEIR REPLY: "WE DO NOT HAVE A RETROFIT OPTION IN ORDER TO UPGRADE EARLIER HARDWARE TO NEWER HARDWARE." RATHER THAN RUN OLD SOFTWARE AND NEW SOFTWARE SIMULTANEOUSLY SO THAT OUR HARDWARE IS OPERATION, BMW WAS DISABLED THE SAFETY AD SECURITY FEATURES. MY DEALER BMW OF SPRINGFIELD NJ (FORMERLY JMK) WAS UNAWARE OF THIS PROBLEM. I AS AN OWNER WAS ALSO UNAWARE THAT THE SAFETY AND SECURITY FEATURES WERE DISABLED UNTIL I TRIED TO USE THE SOS BUTTON. I HAVE ONLY 36,000 MILES ON MY CAR AND CANNOT PURCHASE A NEW VEHICLE AT THIS TIME. BMW MADE AN IRRESPONSIBLE DECISION TO DISABLE VERY IMPORTANT FEATURES AND NEGLECTED TO INFORM THE OWNERS.

Engine
Filed May 19, 2016135,000 milesPA

MY CAR STALLED WHILE DRIVING AROUND 50 MPH ON A 4-LANE HIGHWAY ON 13 MAY 2016. IT STOPPED IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC. I WAS ABLE TO BACK THE CAR OFF THE ROAD (INTO ONCOMING TRAFFIC) WITH MUCH DIFFICULTY BECAUSE ALL SYSTEMS WERE SHUT DOWN. I CALLED AAA AND WAITED. THE CAR STARTED AFTER I WAITED ABOUT 20 MINUTES AND I CANCELLED THE AAA TOW. THIS HAPPENED SEVERAL TIMES BEFORE, THE LAST TIME WAS WHEN I HAD ABOUT 70,000 MILES ON THE CAR. THE CAR WAS RECALLED, I TOOK IT TO THE DEALER AND IT DID NOT HAPPEN AGAIN UNTIL LAST WEEK. I NOW HAVE 135,000 MILES ON THE CAR. THIS IS A VERY DANGEROUS ISSUE. I HAD TO AUTHORIZE THE PRESCRIBED REPAIR. THIS SEEMS TO BE RECURRING DEFECT THAT BMW SHOULD REPAIR IN ALL OF THESE CARS. DEALER TELLS BE THAT IT IS A FUEL PUMP AND FILTER PROBLEM. THIS IS NOT WHAT WAS REPAIRED AT 70,000 MILES.

Engine
Filed Mar 8, 2016CA

FUEL SYSTEM. LATLEY I HAVE BEEN DRIVING ME 2011 BMWS 535I AND HAVE BEEN HAVING SOME SCARY PROBLEMS WITH IT. LAST WEEK I WAS ON THE HIGHWAY DRIVING 65 MPH WHEN I NOTICED THE POWER OF CAR WAS TURNING ON AND OFF. (HEADLIGHTS, DASH LIGHTS, CAR POWER EVERYTHING) IT THEN COMPLETELY SHUT OFF ON THE FREEWAY. LUCKILY I WAS CLOSE TO THE SHOULDER AND PULLED OVER. PRIOR TO THIS INCIDENT, MY CAR WAS LEFT AT THE BMW DEALERSHIP IN SAN DIEGO FOR A FULL INSPECTION AND NOTHING WAS BROUGHT TO MY ATTENTION. AFTER DOING SOME RESEARCH, I SEE THAT I AM ONE OF THE THOUSANDS THAT ARE EXPERIENCING THIS SAME PROBLEM. FUEL PUMP AND INJECTORS GONE BAD. PLEASE PUSH FOR A RECALL!

Engine
Filed Mar 3, 201638,000 milesMI

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER MISFIRED. IN ADDITION, THE SPARK PLUGS, THE IGNITION COILS, THE FUEL PUMP, AND THE FUEL INJECTORS NEEDED TO BE REPLACED AND THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

Power Train
Filed Sep 17, 2015117,000 milesPA

DRIVE TRAIN MALFUNCTION LIGHT COMES ON FROM TIME TO TIME. MESSAGE: "DIRVETRAIN MALFUNCTION; MAXIMUM OUTPUT NOT AVAILABLE." LOSS OF POWER. TOLD BY DEALER SERVICE DEPARTMENT (OTTO'S BMW) TO STOP CAR AND TURN IT ON AGAIN. IT RUNS JUST FINE AFTER THIS IS DONE. BUT INTERMITTENT LOSS OF POWER WHILE DRIVING ON THE HIGHWAY IS VERY VERY DANGEROUS. I CALLED THE STATE TROOPER THE FIRST TIME THIS HAPPENED (IN 2012 WHEN THE CAR WAS PRACTICALLY NEW, HAVING LESS THAN 20,000 MILES) TO PROVIDE COVER.

Fuel/Propulsion System
Filed Sep 10, 201573,000 milesTN

FUEL FLOATER IS BROKEN, THEREFORE I HAVE NO IDEA HOW MUCH FUEL IS IN THE TANK.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 BMW 535i → · Every 535i year → · How the figures are calculated →