Filed Sep 11, 2013134,100 vehiclesBMW of North America, LLC
Defect. BMW is recalling certain model year 2008 through 2010 528i, 535i, 550i, and M5 passenger cars manufactured from March 1, 2007, through December 31, 2009. Over time, increased resistance at the taillight electrical contact points may cause damage to the ground terminal and housing of the connector resulting in an intermittent or permanent loss of functionality of one or more rear lamp functions (tail, brake, turn-signal, reverse).
Risk. Intermittent light operation reduces the ability to warn other motorists of the driver's intentions, increasing the risk of a crash.
Remedy. BMW will notify owners, and dealers will replace the rear lamp bulb carriers free of charge. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].
All 1 campaign on file, newest first.
What owners reported
Newest filings
Power Train
Filed Jul 11, 2025KS
I believe using the manual shift mode for normal usage of optimal shifting in certain driving situations and gentle downshifting caused a malfunction in the functionality of the transmission that led to a complete transmission failure. I don’t believe it’s a mechanical issue or result of misuse. There were no warning signs. Only that every time the manual shift option was used, it would cause an error to occur that caused an automatic shifting issue that would reset if the vehicle was shut down and restarted.
Tires
Filed May 13, 2024177,259 milesVA
The contact owns a 2009 BMW 535I equipped with Mastercraft Tires, Tire Line: Stratus, Tire Size: 225/50/R17. The contact stated while driving at undisclosed speeds, the passenger's side rear tire was bubbling, and the vehicle was unstable. The vehicle was pulled to the side of the road and the contact observed that the tread belt was broken. The tire was not the original equipment. The vehicle was taken to an independent mechanic where the rear tires were replaced. The tires were replaced with the same tire brand and tire line however, the failure recurred with the driver's side rear tire. The tire was replaced with the same tire brand and tire line. The contact discovered NHTSA Campaign Number: 19T024000 (Tires), however, the DOT number was not included. The manufacturer was not made aware of the failure. The vehicle failure mileage was 177,259. The tire failure mileage was unknown.
Engine
Filed Dec 1, 202370,000 milesNY
The contact owns a 2009 BMW 535I. The contact stated that while driving at an undisclosed speed, the vehicle vibrated violently with a message displayed to, "Check Engine – Engine Power Reduced”. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the spark plugs and ignition coil. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who diagnosed failures with the valve cover gasket and upper radiator hose. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who diagnosed failures with the evaporative leak detection assembly, water pump, and high-pressure fuel pump. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but did not assist. The failure mileage was 70,000.
Engine
Filed Jun 7, 2022MD
While driving I have received engine malfunction and steering becomes hard and unsafe. Have had the engine belt shred to pieces and case major issues. Same repair has been completed multiple times. Great vehicle becoming unsafe to have on the road. What component or system failed or malfunctioned, and is it available for inspection upon request? Engine Malfunction, Battery Malfunction and Yes. How was your safety or the safety of others put at risk? This put my safety at risk because I was on the expressway and the steering was hard to turn or direct. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No there were not any other messages or symptoms of the problem prior to the failure. When the light came on, I pulled over in a safe place. This has happened the first time on August 20, 2019; 2nd time November 9, 2019; 3rd time March 22, 2020; 4th time January 20, 2021; 5th time June 6, 2022. This is too costly for BMW certified parts to continue to occur. As reputable as the product is and with certified technicians, there should be a recall on the continuous leaks and belt shredding causing major issues to the vehicle. 17-22-2-245-358 - (2) O-Ring 83-19-2-451-316 - BMW Non-Chlor. Brak 11-28-7-628-653 - Ribbed V-Belt. 11-42-7-573-212 - Thermostat Housing 11-42-8-637-820 - Gasket 17-22-2-245-358 – (2) O-Ring 83-1
Engine
Filed May 16, 2022115,600 milesNJ
The contact owns a 2009 BMW 535i. The contact stated that upon taking the vehicle to an independent mechanic for servicing, he was informed that the vehicle was leaking oil. The oil filter housing and the valve cover gaskets were replaced. Additionally, the contact stated while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs and the coil pack needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The vehicle was taken back to an independent mechanic who diagnosed that the coil pack needed to be replaced. Additionally, the contact stated that the turn signals and the horn were no longer operatives. The independent mechanic diagnosed that the steering column had failed. The contact also stated that the rear passenger's side and the rear driver's side windows were no longer operating as needed. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 115,600. The consumer stated there is a recall for this vehicle.
Air Bags
Filed Mar 30, 2022NY
Passenger side safety restraint malfunction. Passenger airbag no longer enabled because seat occupancy sensor is faulty. Passenger is at risk as airbag no longer working. This problem was confirmed and diagnosed by an independent auto technician. BMW fault code 93c3 The vehicle has not been inspected by the manufacturer as BMW wants $2,500 to make the repair. Warning lights on dash say Passenger Restraint System malfunction. Passenger Airbag no longer enabled. Issues started occurring two weeks ago.
Fuel/Propulsion System
Filed Jul 4, 2021IL
The car stop running completly when I was wainting at the stop light An anounsmemt came out in my dash saying that I have to repleaced the fuel pump I know that there was a recall abuot this problem but I never got any notice or letter from bmw
Engine
Filed Jan 23, 202040 milesNJ
BMW 2009 535 XI OWNER. OUT OF ALL OF THE TIMES TAKING THE CAR FOR SERVICE FOR VARIOUS REASONS, I DECIDED TO LOOK FOR INFORMATION REGARDING MY LATEST ISSUE. TWIN TURBO. I WAS TOLD THE REAR TURBO WAS BAD AND IT IS RECOMMENDED TO DO BOTH. I HAD THE CAR SERVICED IN OCTOBER, THEY TOLD ME THE OIL SMELL WAS DUE TO THE SPRING FROM OIL CAP MISSING. BEFORE OCT 2019 I COMPLAINED ABOUT THE OIL SMELL AND WAS TOLD IT WAS A LEAK FROM A HOSE (I NEVER SAW ANY FLUIDS ON GROUND) THIS LAST INCIDENT, I WAS ON THE ROAD WHEN I EXITED THE HIGHWAY I GOT AN ENGINE WARNING TO SHUT OFF THE ENGINE IMMEDIATELY. OIL WAS LOW. I TOOK IT BACK TO BMW AND I WAS TOLD THE REAR TURBO WAS BAD. THEY NOW WANT $6,900. I READ IN A FEW POSTS THAT THE TWIN TURBO ISSUE WAS EXT. TO 10 YEARS OR 120,000 MILES. MY CAR WAS FIRST PURCHASE IN MAY 2009. I AM ASSUMING I AM OUT OF TIME. I WAS NEVER NOTIFIED OF A RECALL. MY VIN NUMBER DOES NOT COME UP WITH ANY RECALLS, EVEN THOUGH MOST OF THE ISSUES ARE THE SAME AS OTHER 2009 BMW OWNERS. MY CAR DOES NOT HAVE 120,000 MILES YET. I TOOK THE CAR TO BMW FOR VANOS SOLENOIDS IN OCT 2019. AND ANOTHER TIME IN OCT BECAUSE THE CAR OVER HEATED SUDDENLY IN LESS THAN HALF A MILE. IT WAS THE FAN. RECENTLY I LEARNED THAT SOME OF THE 2009 BMW 535 HAD A RECALL BUT I NEVER RECEIVED ANYTHING. I QUESTIONED THE DEALER BUT HE SAID HE HAD NOTHING ON FILE. FURTHER READING I FOUND OUT THAT THE COMPANY I BELIEVED CALLED VANOS WAS DOING THE RECALLS. IN OCTOBER 2019 I SPENT ABOUT $3,000 IN REPAIRS. I NOW BELIEV
Engine
Filed Aug 9, 2019140,000 milesOH
AS I AM DRIVING MY BMW AFTER 5 MINUTES OF START IT. I SMELLED OIL COMING OUT OF THE ENGINE. EVEN AFTER NOT DRINK THE CAR FOR ABOUT ONE WEEK THE SMELL WAS STILL THERE. I AM CONCERN THAT SOMETHING IS WRONG WITH THE ENGINE. EVEN ON A COOL 60 DEGREE DAY THE ENGINE IS TOO HOT TO TOUCH. I FEEL THAT THE COOLANT IN NOT GOING TO THE ENGINE SINCE AFTER PUTTING A FULL AMOUNT OF COOLANT THE COOLANT IS DEPLETE AFTER ONE HOUR.
Power Train
Filed Jul 14, 2019110,000 milesCA
DRIVING ON FREEWAY 65 MPH AND VEHICLE LOOSES POWER COMPLETELY POWER STEERING POWER BRAKES LOST. ENGINE JUST SHUT OFF ERRORS APPEAR SUCH AS P142E OR MALFUNCTION HOWEVER WHEN RESTARTING VEHICLE 5+MIN LATER NO ERRORS AND CODES APPEAR RESULTING IN NO FAILURES NO POSSIBILTY TO DIAGNOSE FOUND 4 INCIDENTS OCCURED 2 NEAR FATAL COLLISIONS NOTE: BMW CODE LIST HAS NO RECOMMENDATION FOR RESOLVING ONLY THAT P142E IS SHUTDOWN OF ENGINE THIS CODING OF ECU ALLOWED BY BMW IS DANGEROUS TO HUMAN LIVES
Engine
Filed Apr 15, 2019115,000 milesOH
TL* THE CONTACT OWNS A 2009 BMW 535I. WHILE DRIVING 40 MPH, THE VEHICLE MISFIRED AND IDLED ROUGHLY. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. BLAGOI'S INTERNATIONAL CAR SERVICE (1880 RIVERSIDE DR, COLUMBUS, OH 43221, (614) 486-2449) DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Fuel/Propulsion System
Filed Feb 20, 2019121,300 milesWA
VEHICLE WAS OPERATING ON PUBLIC HIGHWAY AT 40 MPH IN FORWARD GEAR. ELECTRONIC FUEL PUMP STOPPED CAUSING IMMEDIATE ENGINE POWER FAILURE AND LOSS OF FORWARD MOVEMENT CONTROL. IT WAS SNOWING AND THERE WAS NO SHOULDER. NO SAFE LANE OR OTHER AREA TO COAST IMMEDIATELY INOPERABLE VEHICLE INTO. HEAVY TRAFFIC REPEATEDLY NEARLY COLLIDED. NO WAY TO SECURE IMMEDIATE SAFE REMOVAL OF INOPERABLE VEHICLE OFF ROADWAY. EMERGENCY FLASHERS QUIT AFTER 30 MINUTES. WRECKER TOO 2.5 HOURS TO ARRIVE, WHILE DRIVE WAS FORCED TO CHOOSE BETWEEN UNSHELTERED FREEZING SNOW AND ICE, AND REMAINING IN VULNERABLE VEHICLE FOR TOW TRUCK TO ARRIVE. VEHICLE DISPLAYED "FUEL PUMP FAILURE" ON DIAGNOSTIC LCD SCREEN IN VEHICLE. THREE HOURS LATER, VEHICLE STARTED UP AND RAN WITHOUT INCIDENT, AFTER SITTING. PROBLEM HAS OCCURRED THREE TIMES OVER THE PAST FIFE YEARS, AND OCCURS WITHOUT WARNING WHILE ENGINE IS RUNNING.
Service Brakes
Filed Dec 2, 201884,826 milesFL
WITHIN 15 MIN OF ARRIVING HOME IN SAID VEHICLE, WIFE STARTED CAR IN DRIVEWAY TO GO SHOPPING. IMMEDIATELY, DENSE BLACK SMOKE BEGAN POURING FROM UNDER THE DASH. SHE TURNED THE CAR OFF, BUT LEFT KEY FOB IN COLUMN. SHE SUMMONED ME FROM INSIDE OUR HOUSE AND WHEN I ARRIVED THE SMOKE WAS STILL POURING OUT FROM UNDER CENTER TO DRIVER SIDE OF DASH. I REMOVED THE KEY FOB FROM COLUMN AND APPROX. 1 TO 2 MIN LATER THE SMOKE STOPPED - WAS GOING TO DISCONNECT THE BATTERY, BUT SMOKE STOPPED BEFORE I WAS ABLE TO OPEN GARAGE AND GATHER TOOLS. NO FLAMES WERE EVER SEEN AND ABSOLUTELY NO SMOKE FROM UNDER HOOD AREA - ALL INSIDE CAR. MANY WARNING LIGHTS ARE NOW ILLUMINATED - AWD SYS, DSC, ABS, 4X4, LIGHTING SYS (CHECK DISPLAYS, TURN SIGNALS, HIGH BEAMS, HEADLAMP FLASHER AND FOG LAMPS). NONE OF THE EXTERIOR LIGHTS SEEM TO FUNCTION. THIS ALL OCCURRED WITHOUT WARNING AND FORTUNATELY HAPPENED WHILE STOPPED IN THE DRIVEWAY. CHECKED RECALL LOG ON NHTSA FOR VIN AND FOUND "0" RECALLS. THE VEHICLE ALSO INCLUDES "X-DRIVE" (ALL WHEEL DRIVE SYSTEM).
Fuel/Propulsion System
Filed Jul 25, 2018129,500 milesVA
AT LEAST ONCE OR TWICE A WEEK MY VEHICLE ALL OF A SUDDEN LOSE POWER THE ENGINE MALFUNCTION LIGHT COME DASH. THEN ON THE IDRIVE SYSTEM IT ALWAYS SAY "FUEL PUMP" PROBLEM. THIS PROBLEM OCCURS UNEXPECTED AND HAS PUT ME IN DANGEROUS SITUATION ON THE HIGHWAY. I PULL OVER TO THE SHOULDER AND PUT THE FLASHERS ON. AFTER ABOUT TEN MINUTES THE FLASHERS GO OFF AND THE CAR IS ABLE TO DRIVE AGAIN. LASTLY, THE PROBLEM ALWAYS HAPPEN UNEXPECTED REGARDLESS ON CITY STREET OR HIGHWAY. I CAN BE TRAVELING AT 25 TO 75MPH AND IT JUST RANDOMLY HAPPENS. MANY OCCASIONS I DO NOT FEEL COMFORTABLE TRAVELING IN THE FAR LEFT LANE. DUE TO MOVING TO THE LEFT SHOULDER AND CARS TRAVELING AT A HIGHER RATE OF SPEED.
Electronic Stability Control (esc)
Filed Jul 21, 2018128,000 milesCA
FUEL PUMP FAILURES, CAR SHUT DOWN WHILE DRIVING ON THE HIGHWAY (NUMEROUS TIMES) LOST POWER STEERING WHILE GOING OVER 60 MPH. COST OVER $10,000 TO MAKE REPAIRS ON THE VEHICLE BECAUSE BMW SAID IT IS NO LONGER UNDER WARRANTY.
Fuel/Propulsion SystemCrash
Filed May 30, 2018115,000 milesMA
THE CAR SHUTS OFF UNEXPECTEDLY WHEN IT'S BEING USED BECAUSE OF THE FUEL PUMP. I THINK IT'S UNFAIR THAT THE 2008 MODELS GOT RECALLS UP TO 10 YRS AND 120,000 MILES. I FEEL LIKE THE 2009 BMW XI WAS MISSING FROM THIS RECALL. THE SAME HIGH PRESSURE FUEL PUMP WAS THE PROBLEM FOR THE RECALL. I'M BOTH CLOSE TO REACHING MY 120,000 MILES OR THE 10 YR MARK SO IT WOULD BE AMAZING TO SEE SOMETHING BEING DONE ABOUT THIS SOON.
Electronic Stability Control (esc)
Filed May 9, 2018127,000 milesNC
FUEL PUMP ERROR WHILE DRIVING AND THE CAR SHUTS DOWN, WE LOSE POWER STEERING AND HAVE DONE SO ON THE HIGHWAY, AND CITY NUMEROUS TIMES.
Air Bags
Filed Apr 11, 2018SC
SEEMS TO BE A COMMON PROBLEM WHERE LIGHT KEEPS COMING IN...NOT SURE IF AIRBAG OR SEAT BELT RESTRAINTS WILL HELP IN AN ACCIDENT
Fuel/Propulsion System
Filed Apr 10, 2018130,000 milesAZ
STOPPED IN TRAFFIC AT A RED LIGHT AFTER APPROXIMATELY 15 MINUTES OF DRIVING. THE LIGHT TURNED GREEN AND UPON ACCELERATION, THE ENGINE STOPPED IN THE MIDDLE OF THE INTERSECTION.THE "FUEL PUMP" WARNING CAME UP ON MY SCREEN. THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE REPAIR SHOP WHERE IT DID NOT EXHIBIT ANY PROBLEMS, ACCORDING TO THE MECHANIC THE VEHICLE RAN FINE. NONETHELESS, THE FUEL PUMP WAS REPLACED. DROVE THE CAR FOR TWO DAYS BEFORE IT BROKE DOWN AGAIN. SAME SCENARIO, STOPPED AT A STOP SIGN, PROCEEDED TO ACCELERATE AND THE ENGINE STOPPED. VEHICLE HAD TO BE TOWED TO THE REPAIR SHOP FOR THE SECOND TIME IN THREE DAYS. AWAITING TO SEE IF A NEW HPFP WILL RESOLVE THE ISSUE.
EngineFire1 injured
Filed Mar 26, 2018153,000 milesFL
THE ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN RECALL FOR THE E60 BMW 535I NEEDS TO BE TAKEN SERIOUSLY! THE CAR WILL BLOW UP. BMW NEEDS THIS PROBLEM EXPLICITLY TAKEN OFF THE STREET. YOU DONT EXPECT THE ULTIMATE DRIVING MACHINE TO EXPLODE. IN ACCORDANCE TO A TOTAL LOSS CLAIM MY INSURANCE USAA CLAIM NUMBER 013162236000000007001 . THE ENGINE CAUGHT COMPLETE FIRE AND ENGULFED THE CAR. I WAS INSIDE THE BAVARIAN MOTOR WORKS VEHICLE. I COULD HAVE DIED. MAGNESIUM IN THE CAR MEANS IT IS THEN SUBJECT TO COMBUSTION AND ALSO TO CATCH FIRE AGAIN WHICH IT DID. IN THE MORNING THE CAR WAS A FULL BLAZE AFTER THE FIRE DEPARTMENT LEFT THE PREVIOUS NIGHT. BMW NEEDS TO COMPENSATE INDIVIDUALS WHO HAVE LOST THEIR NICE CAR, LOST LOTS OF DAYS AT WORK , AND NEARLY LOST THEIR LIFE, BECAUSE OF THAT RECALL COULD HAVE THE CAR BLOW UP AT ANY TIME. MARCH 2 2018 (2009 535 BMW )
Power Train
Filed Feb 22, 2018118,900 milesSC
TL* THE CONTACT OWNS A 2009 BMW 535I. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY SLOWED DOWN AND THE "ENGINE POWER MALFUNCTION" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN BMW DEALER IN COLUMBIA, SOUTH CAROLINA WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,900. *TT *TR
Fuel/Propulsion System
Filed Oct 30, 201789,992 milesOH
MY 2009 BMW 535I XDRIVE HAS BEEN OWNED BY ME FOR 6 YEARS. IT HAS LESS THAN 90,000 MILES ON IT. SINCE I BECAME OWNER, IT HAD 2 FUEL PUMP FAILURES, ONE WATER PUMP FAILURE, AND NOW FUEL INJECTOR FAILURE. WHEN ITS FUEL INJECTORS FAILED ON 10/27/17, THE CAR'S ENGINE STARTED SHAKING RIGHT AFTER I TURNED IT ON. THE CAR WAS PARKED OVERNIGHT AND I PROCEEDED ON THE SIDE STREET AT 10 MILES AN HOUR SPEED TOWARDS WORK IN THE MORNING. CAR THEN LOST POWER AND WOULD NOT ACCELERATE. VERY DARK, DENSE, BLACK SMOKE WAS COMING OUT OF THE TAIL PIPE. AFTER TOWING IT TO THE DEALER BECAUSE IT WAS UNSAFE TO DRIVE, I HAVE BEEN TOLD BY BMW DEALER THAT THE FUEL INJECTORS ARE MALFUNCTIONING AND RATHER THAN SPRAYING THE FUEL INSIDE THE ENGINE, THEY WERE DUMPING IT IN LARGE AMOUNTS INSTEAD. THIS CREATED A STATE OF TOO MUCH UNBURNED FUEL INSIDE THE ENGINE AND IT CAUSED THE BLACK SMOKE. COST OF REPAIR ESTIMATE WAS $3075. I WAS TOLD THAT THE CATALYTIC CONVERTER MAY HAVE BEEN AFFECTED AS WELL DUE TO THIS DYSFUNCTION AND AS A RESULT I MIGHT NEED REPLACEMENT AS WELL ADDING ANOTHER $1500 TO THE COST. I HAVE LEARNED OF SIMILAR REPORTS OF FUEL INJECTORS PROBLEMS IN THIS PARTICULAR MODEL, PLACING THE CARS, THE DRIVERS, AND THE PASSENGERS AT RISK. SEEING THE DARK, DENSE, BLACK SMOKE COMING OUT OF THE TAIL PIPE SEEMED VERY UNSAFE AND EXTREMELY HAZARDOUS AND SHOULD TRIGGER RECALL OF SUCH DEFICIENT FUEL INJECTORS. I BELIEVE THE FUEL INJECTOR MALFUNCTION CAUSED AN ABNORMAL FIRE INSIDE THE ENGINE WHICH CAUSED SUCH DARK SMO
Engine
Filed Aug 29, 201798,000 milesMD
FUEL PUMP CUT OUT UNEXPECTEDLY WHILE DRIVING AT POSTED SPEED LIMIT OF 60 MPH. ALMOST RUN OVER BY TRACTOR TRAILER WHILE PULLING CAR TO SIDE OF THE ROAD. CAR WAS LATER RE-STARTED.
Fuel/Propulsion System
Filed Aug 29, 201798,000 milesMD
GAS TANK WILL ONLY FILL HALF WAY BEFORE THE GAS BLOWS BACK UP THROUGH THE FILLER PIPE ONTO THE GROUND AND MY PANTS - SAFETY ISSUE
Engine
Filed Aug 28, 201796,000 milesTX
AS MY WIFE WAS DRIVING HOME, IN AN ONLY ANKLE DEEP PUDDLE INSIDE OF OUR SUBDIVISION, WATER WAS ABLE TO GET INTO THE AIR INTAKE CAUSING THE VEHICLE TO HYDROLOCK AND EVENTUALLY DESTROY THE ENGINE. I BELIEVE SUCH A SMALL AMOUNT OF WATER SHOULD NOT BE ABLE TO DISABLE A CAR IN THE MIDDLE OF A RAINSTORM. I OBSERVED NUMEROUS OTHER VEHICLES TRAVELING THRU JUST FINE INCLUDING A LATE MODEL INFINITI Q50.
Fuel/Propulsion System
Filed Aug 11, 2017113,502 milesWA
I AM REQUESTING NHTSA INVESTIGATE THIS KNOWN DANGEROUS DEFECT AND ISSUE A MANDATED RECALL TO PROTECT THE PUBLIC. FUEL PUMP FAILURE OR RELATED FAILURES CAN CAUSE A CAR TO BE UNABLE TO MOVE OUT OF A DANGEROUS HIGHWAY AFTER ENGINE POWER FAILURE AT IDLE, CAUSING RISK TO HUMAN LIFE. ON 08-08-17, I WAS ON INTERSTATE IN STOPPED TRAFFIC. MY 2009 BMW 535XI WITH 115, 502 MILES ON IT QUIT RUNNING. TRAFFIC CLEARED AND I COULD NOT GET THE VEHICLE TO START, RUN, AND MOVE. IT WOULD START, BUT IT WOULD THEN QUIT RUNNING BEFORE I COULD PLACE IT IN GEAR. INTERSTATE TRAFFIC WAS APPROACHING AT 60 TO 70 MPH. MY THREE PASSENGERS GOT OUT AND PUSHED THE VEHICLE WHILE I STEERED IT IN NEUTRAL, NOT RUNNING, OFF THE ROADWAY. WE HAD A NEAR MISS COLLISION FROM APPROACHING VEHICLES ON THE INTERSTATE. THE DASH DISPLAY SAID "HIGH PRESSURE FUEL PUMP FAILURE." AFTER SITTING 5 MINUTES, THE CAR STARTED AND APPEARED TO RUN NORMALLY. I E-MAILED BMW AND THEY SAID THEY HAD EXTENDED THEIR WARRANTY ON HIGH PRESSURE FUEL PUMP TO 10 YEARS OR 120,000 MILES, AND SAID TAKE IT TO BMW SERVICE CENTER. ON 08-10-17 BMW DEALER DIAGNOSED IT AND SAID IT WAS THE "LOW PRESSURE FUEL PUMP LOCATED INSIDE THE FUEL TANK HAD FAILED." THEY OFFERED TO REPLACE IT AT A COST OF $2,079.90, STATING "BMW DOES NOT OFFER RECALLS." FOUR PEOPLE WERE ALMOST KILLED. BMW HAS "EXTENDED THE WARRANTY TO 120,000 MILES ON HIGH PRESSURE FUEL PUMP" BUT NOT ON THE "LOW PRESSURE FUEL PUMP." I ASKED SERVICE TECH IF HE WAS SURE IT WAS "LOW PRESSURE FUEL PUMP FAILU
Unknown or Other
Filed Aug 7, 2017NJ
THE VEHICLE VIOLENTLY JERKS UPON INITIAL ACCELERATION, AS WELL AS WHILE CRUISING. THE PROBLEM ORIGINALLY STARTED DURING WARMER WEATHER, BUT NOW IT SEEMS TO OCCUR ALL YEAR ROUND. THE ISSUE HAS BEEN REPORTED TO THE BMW DEALERSHIP AND THEY ARE UNABLE TO FIX THE ISSUE.
Fuel/Propulsion System
Filed Apr 17, 2017102,000 milesWA
I WAS DRIVING ON THE HIGHWAYS, AMIDST OTHER VEHICLES WHEN THE ENGINE COMPLETELY LOST POWER AND STOPPED RUNNING. I WAS VERY LUCKY THAT I DID NOT CREATE AN ACCIDENT. THE VEHICLE JUST SHUT ITSELF OFF WHILE GOING 60!! I LOST POWER STEERING BUT MANAGED TO PULL OFF TO THE SIDE OF THE ROAD. THE VEHICLE WOULD THEN NOT START AND ON THE IDRIVE IT GAVE ME A FUEL PUMP WARNING . ABOUT AN HOUR LATER AFTER CALLING FOR ASSISTANCE, I STARTED THE VEHICLE AND IT WAS AS IF NOTHING HAD OCCURED. THE WARNING DISSAPPEARING AND IT DROVE NORMALLY. IT HAS SINCE THEN DONE THIS SAME THING 4 OTHER TIMES. I HAVE READ MANY OTHER COMPLAINTS SIMILAR TO MINE AND WANT TO KNOW IF THIS VEHICLE IS RECALLED AND IF NOT THEN WHY IS IT NOT RECALLED?
Power Train
Filed Apr 8, 2017111,375 milesVA
WHILE TRAVELING AT APPROXIMATELY 30-40 MPH, AND ACCELERATING TO ENTER THE INTERSTATE, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE TRANSMISSION ENTERED FAILSAFE MODE. THE VEHICLE WOULD NOT ACCERLERATE. ATTEMPTS TO USE THE SHIFTER TO CHANGE GEARS WERE INEFFECTIVE. ONCE IN A SAFE POSITION, I PULLED OVER AND TURNED THE CAR OFF. UPON RESTART, THE TRANSMISSION ENGAGED NORMALLY. THIS HAS OCCURED ABOUT SIX (6) TIMES SINCE SEPTEMBER 2016 AND PRIOR TO TAKING IT TO THE DEALER FOR SERVICE, ON MARCH 25, 2017. I TOOK THE VEHICLE TO THE DEALER ON APRIL 5, 2017, AND THE SERVICE TECHNICIAN REPORTED THE FOLLOWING: PERFORMED SHORT TEST AND FOUND CLUTCH E FAULTS IS STORED IN THE DME. PERFORMED TEST PLAN AND FOUND NO CURRENT FAULTS WITH TRANSMISSION. CLEARED FAULTS AND ADVISE CUSTOMER TO CONTINUE DRIVING VEHICLE UNTIL FAULTS COME BACK ON. THE NEXT DAY, APRIL 6, 2017 A SIMILAR INCIDENT OCCURED TWICE WHILE ENTERING TRAFFIC. ISSUE SIMILAR TO NHTSA ID NUMBER 10035010.
Fuel/Propulsion System
Filed Mar 28, 2017115,600 milesCT
TAKATA RECALL. THE VEHICLE JUST SHUTS RIGHT OFF WITHOUT ANY WARNING SIGN OR CHECK ENGINE LIGHT. THE VEHICLE LOSES POWER ON THE HIGHWAY WITHOUT ANY WARNING SIGN AND IT'S ABSOLUTELY DANGEROUS AND IT CAN CAUSES A SERIOUS ACCIDENT. BMW HAS ISSUED A RECALL ON LATER MODELS BUT NOT THIS MODEL. ONCE THE VEHICLE TURNS COMPLETELY OFF A MESSAGE ON THE VEHICLES IDRIVE DISPLAYS "FUEL PUMP FAILURE." AFTER THE VEHICLE COOLS DOWN FOR 20-30 MINUTES IT STARTS BACK UP AND IT HAPPENS AGAIN WITHOUT NOTICE MAYBE DAYS LATER OR WEEKS LATER. IT'S A DANGEROUS ISSUE AND THERE'S NO WAY TO DETECT IT SO WARRANTY COMPANIES ARE GIVING A HARD TIME TO COVER THE COSTS AND IT'S LISTED AS COVERED UNDER EXTENDED WARRANTY. VERY DANGEROUS ISSUE AND IT'S SOMETHING BMW SHOULD LOOK INTO WITH THE OLDER MODEL AS WELL. CURRENTLY THERE'S A RECALL ON THE 2010-2011 MODELS FOR DOING THE SAME EXACT THING WITH THE HIGH PRESSURE FUEL PUMP.
Fuel/Propulsion System
Filed Feb 28, 2017100,000 milesNY
MY 2009 BMW 535I X DRIVE CONTINUES TO HAVE STALLING ISSUES. I'M TIRED OF TAKING IT IN TO BMW TO HAVE THEM CHARGE ME AND SAY NOTHING IS WRONG JUST TO HAVE MY CAR CONSTANTLY SHUTTING DOWN OVER AND OVER. MY CAR HAS PRETTY MUCH BEEN REBUILT BECAUSE OF THIS ISSUE AND IT CONTINUES TO HAPPEN. I DO NOT FEEL THAT I SHOULD HAVE TO KEEP PAYING FOR A PROBLEM THAT IS NOT RESOLVED. MY HIGH PRESSURE FUEL PUMP, FUEL PUMP, BATTERY, HIGH AND LOW PRESSURE SENORS HAVE BEEN REPLACED. I'VE HAD MY OIL CHANGED AND FUEL LINE FLUSHED AND THE PROBLEM IS STILL OCCURRING. I TRULY ENJOY THE VEHICLE WHEN ITS WORKING BUT I'M JUST AT THE POINT OF TRADING IT IN FOR ANOTHER VEHICLE OTHER THEN BMW.
Engine
Filed Feb 9, 201785,000 milesFL
TL* THE CONTACT OWNS A 2009 BMW 535I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED ON SEVERAL OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Fuel System, Gasoline
Filed Jan 31, 2017125,000 milesWA
WHILE DRIVING FROM WORK ON A BUSY FRIDAY AFTERNOON THE VEHICLE'S CHECK ENGINE LIGHT COMES ON AND THE COMPUTER SCREEN STATES "ENGINE MALFUNCTION! REDUCING POWER" "HIGH PRESSURE FUEL PUMP MALFUNCTION" LESS THAN A MINUTE THE ENGINE STALLED. LEAVING ME STRANDED ON THE BRIDGE FOR HOURS, TRY TO START THE CAR BUT IT WON'T START. THE HIGH PRESSURE FUEL SYSTEM HAS BEEN REPLACED WITH A NEW REVISION BUT STILL DIDN'T SOLVE THE PROBLEM. *TR
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jan 23, 201780,000 milesFL
I WAS TRAVELING ON THE INTERSTATE GOING 75MPH WHEN MY CAR LOST ALL POWER, SHUT OFF AND LEFT ME WITHOUT POWER AND STRANDED DUE TO A FUEL PUMP. UPON FURTHER INVESTIGATION I'VE FOUND THAT BMW AND SPECIFICALLY THE "N54" MOTOR THAT I HAVE A SEVERE AMOUNT OF COMPLAINTS FOR THIS EXACT REASON. THERE WAS AN EXTENDED WARRANTY PUT IN PLACE FOR CERTAIN PARTS HOWEVER NOT ALL THE PARTS THAT CAUSE THIS TYPE OF A FAILURE. I'VE TRIED WORKING PROFESSIONALLY WITH BMW OF USA BUT BECAUSE I WASN'T INVOLVED IN A CRASH FROM SAID FAILURE THEY JUST REFUSE TO HELP. I DO NOT THINK ANY CAR WITH LESS THAN 100K MILES ON IT SHOULD BY ANY MEANS HAVE THIS SEVERE OF A BREAK DOWN POTENTIALLY CAUSING A RATHER FATAL OUTCOME. LUCKILY I AM AN AGGRESSIVE DRIVER AND CAN HANDLE A CAR WITH LOST POWER AND NOT COLLIDE INTO A WALL WHICH I NEARLY DID. THIS NEEDS TO BE ADDRESSED WITH BMW USA AS IT IS UNACCEPTABLE FOR A HIGH END TURBO VEHICLE TO HAVE COMPLETE FAILURE WHILE DRIVING AT HIGHWAY SPEEDS. BMW FORUMS ALL OVER THE INTERNET HAVE SHOWN ME THOUSANDS OF PEOPLE HAVE THIS PROBLEM. SADLY THEY MAY NOT KNOW NHTSA EXISTS TO FILE A COMPLAINT. I SINCERELY HOPE YOUR GROUP CAN HELP US HELPLESS CONSUMERS OF BMW PRODUCTS GAIN A SAFER DRIVING EXPERIENCE. BMW RECALLING ONE FUEL PUMP AND NOT THE OTHER, OR EXTENDING THE WARRANTY ON TURBOS YET NOT THE SUBSEQUENT PARTS THAT THEY OPERATE AND IT CAUSING THIS TYPE OF A BREAK DOWN IS TRULY TRULY SCARY AS WELL AS UNACCEPTABLE. PLEASE HELP! *TR
Fuel/Propulsion System
Filed Nov 2, 201693,000 milesNY
FUEL PUMP!, NEAR THE GAS TANK. I CAN'T GO VERY FAR IN MY CAR WITHOUT IT CUTTING OFF. I HAVE HAD IT DIAGNOSED BY BMW. I HAVE BEEN TOWED OFF THE HIGHWAY ( GRAND CENTRAL EXIT 19) WHILE BEING STUCK IN AN UNSAFE CONDITION ON 10/13/16. I HEAR 3 CONSECUTIVE BEEPS THEN WITHIN 5 MINUTES OR LESS THE CAR SHUTS DOWN AND THE SYSTEM SHOWS FUEL PUMP!. I HAVE HAD THE HIGH PRESSURE FUEL PUMP REPLACE BY BMW, HOWEVER THAT DOES NOT SEEM TO BE THE PROBLEM. I AM NOT ENJOYING MY CAR. THE RECALL ANNOUNCED ON 10/28/2016, SHOULD ALSO INCLUDE THE 2009 BMW 5 SERIES. I LOVE THE BMW CARS, HOWEVER IT HAS BECOME THE ULTIMATE DRIVING NIGHTMARE. PLEASE INCLUDE THE 2009 SERIES IN THE RECALL. *TR
Fuel/Propulsion System
Filed Mar 17, 201642,000 milesPA
THE CAR ENGINE *COMPLETELY* SHUTDOWN WHILE BEING DRIVEN, *WITHOUT* ANY WARNING; HAD JUST EXITED MAJOR INTERSTATE HIGHWAY (I-95), AND WAS STILL ON EXIT RAMP WHEN THIS HAPPENED. THE CAR WAS STILL IN MOTION, THE DRIVER, LUCKILY, WAS ABLE TO BRING THE CAR TO THE SIDE OF THE RAMP WITHOUT ANY OTHER DAMAGE. DIAGNOSIS BY NEAREST BMW DEALER SERVICE INDICATED A SIMULTANEOUS SHORT CIRCUIT IN THE EKPS (CONTROLLER?) MODULE, A FAULT IN THE MAIN (LOW PRESSURE) FUEL PUMP AND ANOTHER SHORT CIRCUIT IN FUEL PRESSURE SENSOR. ALL THIS HAPPENED, SIMULTANEOUSLY, WITHOUT WARNING, IN A VERY WELL MAINTAINED, DEALER-SERVICED, LOW MILEAGE (42000 MILES) BMW 535I (YR 2009) VEHICLE. THE FACT THAT THE ENGINE *COMPLETELY* SHUTDOWN, ON AN EXIT RAMP OF A MAJOR HIGHWAY, AND COULD NOT BE RESTARTED CREATED A VERY HAZARDOUS CONDITION FOR THE DRIVER OF THE VEHICLE AND FOR OTHER DRIVERS ON THE ROAD WAS WELL. HAD THIS HAPPENED ON THE HIGHWAY ITSELF, AND NOT ON THE EXIT RAMP, THERE COULD HAVE BEEN A SERIOUS ACCIDENT. CAR ENGINES OF THIS SORT OUGHT TO HAVE *SIGNIFICANT AMOUNT OF REDUNDANCY* BUILT INTO THEM SO THEY DON'T SHUT DOWN WHILE IN MOTION DUE TO A "SENSOR" SHORT CIRCUIT. THE AMOUNT OF ELECTRONICS BEING USED IN MODERN CARS HAS INCREASED EXPONENTIALLY, BUT I FEEL THAT THE MANUFACTURER MAY NOT HAVE BUILT ENOUGH SAFEGUARDS / REDUNDANCIES IN THEIR SYSTEMS TO PREVENT THIS FROM HAPPENING. THIS WAS A MAJOR MALFUNCTION IN A MOVING VEHICLE (AND THIS COULD HAVE EASILY HAPPENED AT HIGH SPEEDS AS WELL; LUCKILY IT OCCURRED AT
Engine
Filed Mar 7, 20168,100 milesNY
TAKATA RECALL, I BOUGHT THE CAR BACK IN LATE AUGUST, AT A DEALERSHIP CALLED DELUXE AUTO LOCATED IN LINDEN, NEW JERSEY. THE DEALERSHIP OFFERED ME A WARRANTY, 30 DAYS FREE AND 90 DAYS TO DECIDE TO GET THE WARRANTY OR NOT. THE INITIAL OFFER WAS ABOUT 60$ MONTHLY, AT 79K MILES. AFTER HAVING THE CAR FOR A MONTH DRIVING ON THE HIGHWAY LATE AT NIGHT THE CAR STARTING SHAKING AND TURNED OFF ON THE HIGHWAY. FUEL PUMP ERRORS. CAR WAS TOWED OFF THE HIGHWAY. AFTER A FEW HRS CAR STARTED AND RAN NORMALLY. WENT TO THE DEALERSHIP, GOT WARRANTY. THE OFFER NOW WAS AT 120$ A MONTH. THEY DID THE JOB, CAR RAN NORMALLY. HAPPENED AGAIN IN BROOKLYN, SENT CAR BACK TO DEALER THEY SAID NOTHING CAME UP ON THE COMPUTER, NOTHING THEY CAN DO. AFTER A FEW MONTHS SAME THING HAPPENED. THIS TIME IN CONNECTICUT, SENT IT TO THE NEAREST MECHANIC SHOP, BILL CAME TO 850, NOT INCLUDING TOWING 138$. NOW BACK TO MY DEALERSHIP, WHEN I WENT TO THEM TO PAY FOR THE WARRANTY, MY FATHER USED HIS CREDIT CARD, SINCE THEN I FIGURED IT WOULD CHARGE IT MONTHLY AUTOMATICALLY. THAT IS NOT THE CASE, AS I FOUND OUT THE DEALERSHIP SAID NOTHING THEY CAN DO. OTHER PROBLEM, CAR STARTED LEAKING OIL, ON OIL HOUSING UNIT, ENGINE OIL VALVE. GOT THEM BOTH FIXED AT ABOUT 500$ AT A LOCAL MECHANIC SHOP. NOW A WEEK LATER, AT 1AM OF MARCH 7TH OF 2016 I'M STARTING THE CAR, IT TURNS ON AND GIVES AN ERROR "ENGINE REDUCED POWER" AND "ENGINE PRESSURE TOO LOW, SHUT OFF ENGINE IMMEDIATELY ". I'M ABOUT TO BE 22, GONNA START COLLEGE SOON, I HAVE BEEN MAKIN
Fuel/Propulsion System
Filed Mar 2, 201684,000 milesOH
CAR STOPPED WHILE ON FREEWAY MOVING AT 50 MILES PER HOUR WITH MY VISUALLY IMPAIRED GRANDCHILD VERY SCARY. WARNING LIGHT CAME ON FUEL PUMP MALFUNCTION AND CAR JUST STOPPED. TOOK IT TO CONRAD THEY SAY IT IS THE HIGH PRESSURE FUEL PUMP AND I NEED TO TAKE IT TO BMW UNDER RECALL BMW SAYS IT IS THE LOW PRESSURE FUEL PUMP BUT THEY ARE NOT SURE IT WILL FIX THE PROBLEM. BMW NEED TO FIX THIS PROBLEM I THANK GOD WE WERE NOT HIT YESTERDAY ON THE FREEWAY.
Fuel/Propulsion System
Filed Feb 9, 2016132,000 milesMA
DRIVING ON THE HIGHWAY, ENGINE STOPS. FIRST WARNING "ENGINE MALFUNCTION, REDUCED POWER. BUT IT HAD ALREADY STOPPED. AFTER NARROWING MISSING TRAFFIC PARKED IN BREAKDOWN LANE. NEXT WARNING FUEL PUMP FAILURE. CAR WOULD NOT RE-START FOR AN HOUR UNTIL TOW TRUCK ARRIVED. HAD TO BE TOWED TO BMW DEALER. DEALER REPORTS LOW PRESSURE FUEL PUMP. ENGINE DIED AGAIN AT DEALERS
Fuel/Propulsion System
Filed Dec 28, 201554,000 milesMI
THE CAR SUDDENLY DISPLAYED A WARNING SAYING THE FUEL PUMP MALFUNCTION AND GAVE A NOTICE THAT ENGINE MAY SHUTDOWN IMMEDIATELY AND TO PULL TO A SIDE. WE COMPLIED - THOUGH IT MAY HAVE BEEN PRETTY DANGEROUS IF WE WERE ON HIGHWAYS OR IN TRAFFIC. TRIED TO START AGAIN, THE SAME ISSUE. GOT IT TOED TO THE BMW DEALERSHIP. THE DEALER DIAGNOSED THE ISSUE TO BE THE HIGH PRESSURE INJECTION PUMP AND TOLD US IT IS NOT COVERED. WE CALLED BMW AND THEY TOLD IT IS NOW COVERED AS IT HAS AN EXTENDED WARRANTY. WE TELL THE DEALER AND THE DEALER TELLS US IT IS COVERED BUT ANOTHER PART EDK PF IS NOW NOT COVERED AS IT DID SHOW FAULT CODES THAT WERE EARLIER THAN THE FUEL PUMP FAULT CODES. MY ISSUE IS IF THE FUEL PUMP AND EDK WORK HAND-IN-HAND, WON'T THE TWO TO BE COVERED BY BMW? WHY IT SHOULD MATTER, WHICH DID SHOW FAULT CODES FIRST? INFACT THIS IS PRETTY DANGEROUS SITUATION AND I WISH BMW RECALLS AND CHECKS ALL VEHICLES AND FIX ALL THE PARTS THAT ARE AFFECTED.
Engine
Filed Oct 6, 201570,000 milesNJ
TL* THE CONTACT OWNS A 2009 BMW 535I. WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED AND THE REDUCE ENGINE POWER WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE IT WAS TURNED OFF AND RESUMED NORMAL OPERATION AFTER RESTARTING THE ENGINE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER'S CUSTOMER SERVICE RECALL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Engine
Filed Sep 17, 201571,892 milesNY
WHILE DRIVING "ENGINE FAILURE, REDUCE POWER" LIGHT CAME ON, POWER ON ENGINE REDUCED BUT DRIVABLE. WHEN CAR SHUT DOWN AND RESTARTED LIGHT GOES OFF BUT IF STEPPING ON THE GAS HARD THE LIGHT COMES BACK WITH ENGINE HAVING REDUCED POWER. THIS WAS REPAIRED TWICE, LAST BY BMW ON 7/29/13, THEY REPLACED VANS SOLENOIDS (INTAKE AND EXHAUST) AND REPROGRAMED THE TRANSMISSION. AT THAT TIME THEY TOLD ME IF THE PROBLEM RETURNS THE TRANSMISSION MAY NEED TO BE REPLACED. READING THROUGH FORUMS AND THE WEB I CAME UPON MANY COMPLAINTS FOR THE SAME PROBLEM IN WHICH DEALERS STATED DIFFERENT ROOT CAUSES, MANY SOLUTIONS PROPOSED BUT OFTEN PROBLEM RETURNS. I BELIEVE THIS IS DESIGN FLAW WITH THIS CAR AND SHOULD BE INVESTIGATED.
Engine
Filed Jul 27, 20158,632 milesIL
I WAS DRIVING MY VEHICLE NORTHBOUND ON THE KENNEDY EXPRESSWAY (I-90) BETWEEN MONTROSE AND LAWRENCE EXIT HERE IN CHICAGO WHEN MY CAR STALLED THE MIDDLE OF A VERY BUSY HIGHWAY. I ATTEMPTED TO RESTART IT WITH REDUCED POWER THAT ALLOWED ME TO DRIVE MY VEHICLE TO THE SHOULDERS BUT IT WAS A SCARY EXPERIENCE NONETHELESS WITH HIGH SPEED CARS AND TRUCKS PASSING BY YOU. IT WAS DETERMINED THAT IT WAS A FUEL PUMP ISSUE RELATING TO AN EXISTING RECALL/CLASS ACTION LAWSUIT. ANYWAY, THE CAR WAS NEVER FULLY FIXED; I MEAN I HAD AT SEVERAL INSTANCES OF CAR STALLING AGAIN AND AGAIN. I REPEATEDLY COMPLAINT TO THE MANUFACTURER AND THE CAR DEALER LETTING THEM KNOW THAT I FEEL THERES A SYSTEMIC ISSUE WITH THE VEHICLE. EVERY TIME I BROUGHT IT FOR REPAIRS IT WAS A DIFFERENT REASON WHY THE ENGINE FAILURE KEEPS LIGHTING UP AND THE CAR STALLING. IN THE BEGINNING THEY WERE COVERING THE REPAIRS UNDER WARRANTY BUT AS SOON AS THE ORIGINAL WARRANTY EXPIRED I WAS ON THE HOOK FOR HUNDREDS SOMETIMES THOUSANDS OF DOLLARS IN REPAIRS. I COMPLAINED THAT THERE WAS A CLASS ACTION LAWSUIT ON THIS VEHICLE AND PART OF THE SETTLEMENT WAS TO EXTEND THE ENGINE WARRANTY TO 10 YEARS BUT THEY NEVER COVERED IT UNDER THIS EXTENDED WARRANTY SIMPLY BY STATING THAT THE ISSUE WAS NOT RELATED TO WHATS COVERED BY THE WARRANTY. IVE FINALLY GIVEN UP DISPUTING WITH THEM AND SOLD THE CAR THIS MONTH AND IVE DISPUTED WITH MY CREDIT CARD THE REPAIR COSTS SINCE THE ISSUE WAS NEVER FIXED. BMW IS COVERING UP THAT THERES AN ISSUE WITH THIS MODEL
Fuel/Propulsion System
Filed May 27, 201569,887 milesWI
VEHICLE SHUTTERS AND MISFIRES WHEN AUTOMATIC TRANSMISSION DOWNSHIFTS WHILE ATTEMPTING TO ACCELERATE AT CRUISING SPEEDS. ENGINE LIGHT COMES ON AND HAS REDUCED POWER UNTIL VEHICLE IS RESTARTED. MAJOR SAFETY CONCERN WHEN ATTEMPTING TO MERGE ONTO HIGHWAY.
Fuel/Propulsion SystemCrash
Filed Apr 22, 201549,000 milesNY
I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN WHEN I TRIED TO SWITCH LANES, THE CAR JUST MADE A BIG FUMBLE AND ALMOST STALLED. THE TRAFFIC BEHIND NEARLY BECAME FATAL AS THE CAR DID NOT ACCELERATE AND I WAS VERY LUCK TO HAVE PULLED BACK WITH THE PASSING CAR BARELY HITTING MY MIRROR. I HAVE TAKEN THIS CAR TO THE DEALER ON MANY OCCASIONS AND THEY HAVE CHANGED OUT ALL THE INJECTORS AND STILL THE CAR IS HAVING THIS PROBLEM. EVERY TIME I GO TO THE DEALER THEY KEEP CHANGING THE FUEL INJECTORS OR RECALIBRATING THEM. A SIMPLE GOOGLE SEARCH WILL SHOW THAT THIS IS AN ON GOING ISSUE WITH THESE CARS AND BMW OF NORTH AMERICA DOES NOT WANT TO DO ANYTHING ABOUT IT. EVEN THOUGH THIS WAS REPORTED BEFORE THE END OF THE MANUFACTURER'S WARRANTY AND STILL ONGOING, THEY REFUSE TO COVER THE REPAIRS. THIS IS ABSURD AND THEY SHOULD BE HELD RESPONSIBLE AS MY FAMILY AND MY LIFE IS IN DANGER EVERY TIME WE TAKE TO ANY ROAD WITH THIS CAR. WE ARE NOT IN A FINANCIAL POSITION TO AFFORD REPAIRS AS IT IS VERY EXPENSIVE AND UNFORTUNATELY WE ARE FORCED TO TAKE A RISK EVERY TIME WE HAVE SOMEWHERE TO GO. MY PREGNANT WIFE AND MY SELF HAS MISSED ALMOST 20 TIMES WHERE ANOTHER CAR COULD HAVE HIT US. I FEAR ONE OF THESE DAYS WE WILL NOT BE SO LUCKY . PLEASE HELP. *TR
Fuel System, Gasoline
Filed Jan 29, 2015NY
PURCHASED A 2009 BMW 535I XDRIVE (VIN# [XXX]) IN MARCH 2013. IN JUNE OF 2013 I BEGAN TO HAVE ISSUES WITH THE FUEL SYSTEM. THE CAR WAS BROUGHT TO MY LOCAL BMW DEALER AND I WAS TOLD THERE WAS AN ISSUE WITH ONE OF THE FUEL INJECTORS. THEY INDICATED THE INJECTORS WERE UNDER RECALL HOWEVER MY CAR HAD ALREADY HAD THE RECALL COMPLETED. UNDER FURTHER INVESTIGATION IT CAME TO LIGHT THAT ONLY THREE OF THE SIX INJECTORS WERE REPLACED UNDER THE PRIOR RECALL WORK. THE DEALERSHIP REFUSED TO REPLACE THE BAD INJECTOR UNDER THE RECALL EVEN THOUGH IT WAS NOT ONE OF THE ONES REPLACED UNDER THE ORIGINAL WARRANTY WORK. THEY INDICATED THEY CONTACTED BMWNA AND THAT THEY REFUSED TO APPROVE THE REPLACEMENT OF THE INJECTOR EVEN THOUGH IT WAS NOT DEALT WITH UNDER THE ORIGINAL RECALL WORK.I ENDED UP HAVING MY LOCAL BMW MECHANIC REPLACE THIS INJECTOR. THIS NOVEMBER 2014 I BEGAN HAVING AN ISSUE WITH ANOTHER OF THE RECALLED INJECTORS THAT HAD YET TO BE REPLACED. THIS INJECTOR WHILE DRIVING BECAME LOOSE AND BROKE A FUEL LINE DAMAGING THE CYLINDER HEAD OF THE ENGINE WHERE THE INJECTOR IS LOCATED. DUE TO THE DAMAGE TO THE HEAD, THE INJECTOR LOCATED IN CYLINDER 5 CONTINUES TO LOOSE THE O-RING. THIS RENDERS THE CAR UNDRIVABLE. THIS IS MY THIRD BMW AND I HAVE TO SAY THIS IS THE FIRST TIME I HAVE EVER HAD THESE KINDS OF PROBLEM. I HAVE ALREADY HAD TO REPLACE THE HIGH PRESSURE FUEL PUMP, ONE FUEL INJECTOR, WATER PUMP AND CRANK SEAL. IN ADDITION THE TRUNK LEAKS CREATING ISSUES WITH MY BATTERY AND SOS SYSTEM. I HAVE
Engine
Filed Oct 5, 201455,000 milesNY
IN THE 4 1/2 YEARS THAT MY 535XI HAS BEEN IN SERVICE, THE FUEL INJECTORS HAVE NEEDED TO BE REPLACED 3 TIMES (SEPT 2011, JAN 2013, AND SEPT 2014). THE PROBLEMS HAVE MANIFESTED THEMSELVES WHEN DRIVING ON HIGHWAYS AND THE VEHICLE LOSES MOST POWER AND BEGINS SHAKING AND THE CHECK ENGINE GASES LIGHT COMES ON. THE MOST RECENT TIME OCCURRED WHILE ON AN INTERSTATE TOLLWAY BETWEEN EXITS 15 MILES APART MAKING FOR A DANGEROUS SITUATION AS I LOST SPEED AND ANY ABILITY TO ACCELERATE. EFFORTS TO HAVE BMW COVER THE REPAIRS (ESTIMATED AT $2,200 INCLUDING NEW PLUGS), WERE BOTH UNSUCCESSFUL AND FRUSTRATING. THE DEALER PROVIDED ZERO ASSISTANCE. I CONTACTED BMW NA AND STATED THAT HAVING TO REPLACE THE FUEL INJECTORS 3 TIMES IN 4 1/2 YEARS INDICATES A DEFECTIVE DESIGN AND RESULTS IN DANGEROUS SITUATIONS. I WAS TOLD THAT THEY WOULD INVESTIGATE AND INFORM ME WHETHER THE REPAIRS WOULD BE COVERED. THEY SAID THEY WOULD NOTIFY ME WITHIN 3-5 BUSINESS DAYS ALTHOUGH THEY WOULD TRY TO EXPEDITE THE PROCESS SINCE I WAS WITHOUT A CAR. AT THE END OF THE 5TH BUSINESS DAY, THERE WAS NO RESPONSE SO I CALLED AND THE PERSON I NEEDED TO SPEAK WITH WAS IN A MEETING AND WAS SUPPOSED TO CALL ME BACK. AFTER ANOTHER FULL BUSINESS DAY AND NO CALL, I CALLED A AGAIN AND WAS TOLD THAT THERE WAS NO COVERAGE BUT THEY DID NOT PROVIDE ANY RATIONALE. THIS HAS BEEN A REPETITIVE AND DANGEROUS PROBLEM. *TR
Engine
Filed Aug 14, 201473,000 milesCO
IN PASSING ON 2 LANE HIGHWAY WITH ONCOMING TRAFFIC A WARNING OF REDUCED ENGINE POWER OCCURRED WITH CORRESPONDING REDUCTION IN ENGINE POWER WITH SIGNIFICANTLY REDUCED MARGIN OF SAFETY WITH RESPECT TO ONCOMING TRAFFIC. THIS IS HAPPENING MULTIPLE TIMES AND HAS BEEN IN FOR REPAIR ONCE. RELIABILITY IS UNPREDICTABLE. *TR
Fuel System, Gasoline
Filed Jul 21, 201436,000 milesIL
THIS IS THE SECOND TIME I HAVE MY FUEL PUMP REPLACED BECAUSE IT FAILED. THE FIRST TIME IT HAPPENED WHILE I WAS IN THE MIDDLE OF AN EXPRESS WAY WITH FAST MOVING CARS. I BELIEVE THAT THIS POSE A SIGNIFICANT SAFETY RISK TO THE PASSENGERS BECAUSE THEY COULD GET RUN OVER BY OTHER CARS. THE CAR STALLS WITHOUT WARNING IT JUST STOPS. I'VE COMPLAINED TO BMW ABOUT THIS AND THEY PRETEND THAT THERE IS NO PROBLEM. THEY REPLACED THE FIRST FUEL PUMP THEN IT HAPPENED AGAIN AND THEIR SOLUTION IS TO REPLACE THE SAME PART AGAIN. THEY NEED TO FIGURE OUT WHY ITS FAILING IN THE FIRST PLACE. *TR
Power Train
Filed Jun 13, 201480,325 milesNC
TL* THE CONTACT OWNS A 2009 BMW 535I. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. ALSO, THE CONTACT ADDED THAT THE BATTERY AND ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNCIAN DIAGNOSED THAT THE TENSION AND ISLE PULLEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE CRANK SHAFT BELT AND SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,325.
Complaints 1-50 of 71, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 11, 2013. Source: NHTSA Office of Defects Investigation.