I purchased the 2015 528i x-drive with 110k miles on it on 1/9/24. On 3/1/24 it broke down on the side of the road, just 7 weeks after purchase and had been driven a total of 978 miles since purchase. It had to be towed, and was taken to a BMW dealership. I was told that the engine bearing had failed and that the car would need a total and complete engine and turbo replacement if it was ever to be driven again. The car is totally inoperable.
2015 BMW 528i complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
I am writing to bring to your attention a safety defect in the 2015 BMW 528i that needs to be investigated. The vehicle has a defect in the design of the occupant protection system, involving both the seatbelt and airbag systems. The battery in the 2015 BMW 528i is located in the trunk just interior and below the rear bumper. In a rear-end collision the battery may become disabled and relies on a capacitor for back up power. Per BMW specifications the capacitor only holds power for 150 seconds. In a resulting frontal impact, the airbags will not deploy if the battery power has been disrupted and the capacitor has also run out of power before the frontal impact reaches a threshold to deploy the airbags. A corresponding flaw in the occupant protection system is the adaptive load limiter disposal firing. Per BMW specifications, the adaptive load limiter had a disposal firing at 250 seconds after the initial load limiter is activated. This disposal firing allows for additional spool out of the seatbelt. This has catastrophic consequences when the front airbag has not deployed and the driver is released from the seatbelt due to the additional spool out and is allowed to come into contact with the steering wheel. Both the power defect and the adaptive load limiter defect impacts the safety performance as it relates to the passenger as well. This accident scenario was recently put to a jury in Alexander v. BMW of North America, LLC, 7:18-cv-03065-JD in the United States District Cou
Driver side front door handle/actuator freezes in cold weather. Door will not open from inside or outside. This is a safety issue as it could trap a person inside. This seems to be a problem with the cables that connect the handles to the mechanism itself, not the actual door latch as it can be moved with fingers when the mechanism is frozen.
The contact owns a 2015 BMW 528I. The contact stated that while driving at an undisclosed speed, he smelled a burning odor through the vents. An unknown warning light was intermittently illuminated. The vehicle was taken to the dealer and diagnosed with coolant intrusion into the engine which caused the PCV valve to overheat. The contact was informed that the PCV valve needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.
Fuel tank ventilation system malfunctioning
DRIVING ON INTERSTATE 26 IN CHARLESTON, SC ON CHRISTMAS DAY. LIGHT TRAFFIC, BEAUTIFUL DAY. WITH NO WARNING, WE HEARD A LOUD CRASH, ALMOST AN EXPLOSION, FROM THE ROOF OF OUR CAR. VERY STARTLING BUT WAS ABLE TO CONTROL THE STEERING AND GET OFF THE ROAD. GOT OUT OF THE CAR AND SAW THAT OUR SUNROOF WAS DESTROYED. GLASS EVERYWHERE, BUT MUCH OF IT OBVIOUSLY WAS SCATTERED ALONG THE INTERSTATE. LUCKILY NO GLASS ENTERED THE CAR BUT A VERY DANGEROUS SITUATION. IT APPEARS BMW KNOWS ABOUT THE ISSUE BUT DECLINES TO ACCEPT RESPONSIBILITY, SO ANYTHING YOU CAN DO TO HELP WOULD BE A BENEFIT TO ME AS WELL AS MANY OTHERS THIS WILL HAPPEN TO.
OIL LEAKS ENGINE COMPARTMENT (ALL OVER) GASKETS, OIL FILTER HOUSING , BOTTOM OF ENGINE AND BAD SMELL ENTERS TO DRIVER COMPARTMENT EVEN IT IS ON INSIDE CIRCULATION( OIL BURN SMELLS,ETC FROM ENGINE DEPT)
ENGINE LIGHT ON WHILE IN MOTION. GIVING CODE FC 193208 STORED IN DME, JUST PURCHASED THE VEHICLE 8MONTHS AGO, UNDER WARRANTY AND THIS THE SECOND TIME IT HAS HAPPENED. I BELIEVE THE FIRST TRIP WAS JUST A TEMPORARY REPAIR TO JUST RESET THE ENGINE LIGHT. NOW THE ENGINE LIGHT HAS BEEN RESET AGAIN AND WAS TOLD UNABLE TO REPAIR.
SAFETY ISSUE: DOOR CAN NOT BE LOCK/UNLOCK MANUALLY AND ONLY ELECTRONICALLY. BMW IS NOT WILLING TO FIX IT. THIS VERY SERIOUS SAFETY ISSUE DURING TIME OF EMERGENCY ONE CAN NOT UNLOCK THE CAR AND GET OUT OF THE VEHICLE.
WHILE I WAS DRIVING ON THE HIGHWAY I HEARD A LOUD BANG AND HAD GLASS RAIN DOWN ON ME FROM MY JUST EXPLODED SUNROOF. I THOUGHT IT MIGHT BE FROM A ROCK BEING EJECTED FROM THE TRUCK IN FRONT OF ME BUT I FOLLOWED THE TRUCK UNTIL THEY STOPPED AND THEIR LOAD WAS EMPTY.
TL* THE CONTACT OWNS A 2015 BMW 528I. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A LOUD NOISE THAT SOUNDED LIKE AN EXPLOSION INSIDE THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE SUN ROOF HAD SHATTERED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER (BMW OF GWINNETT PLACE, 3264 COMMERCE AVE NW, DULUTH, GA 30096, (770) 476-8800), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL HIS INSURANCE COMPANY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
MY NAME IS [XXX], I AM LIVING IN BUFORD - GEORGIA, USA. ON THURSDAY, APRIL 12, 2018, AT 17:00 P.M., 75 F AVERAGE TEMPERATURE OF THE ENVIRONMENT, I WAS DRIVING MY 2015 BMW CAR, MODEL 528I SEDAN, VIN: [XXX], ON I-75 IN THE STATE OF GEORGIA, USA. THE SPEED OF TRAVEL WAS AROUND 70 MILES PER HOUR AND I WAS 200 MILES SOUTH OF ATLANTA. AT THAT TIME, 17:00 P.M., I FELT A VERY LOUD NOISE ON THE ROOF OF THE CAR AND THEN A FLURRY OF STRANGE ELEMENTS THAT HIT THE ROOF AND BACK OF THE CAR. WHEN I PARKED, I NOTICED THAT IT WAS THE SUNROOF OF THE CAR THAT, FOR NO APPARENT REASON, EXPLODED INTO MILLIONS OF PIECES. WHEN I WAS DRIVING, THERE WAS NO ONE IN FRONT NOR THE SIDE, SO I RULE OUT THAT A STONE HIT. THE NEXT DAY I TOOK IT TO THE DEALER WHERE I BOUGHT THE VEHICLE, THEY ARE CHECKING IT FOR REPAIR. THEY GAVE ME A REPLACEMENT CAR UNTIL THE REPAIR IS READY. IN ADDITION TO THE FRIGHT AND HIGH RISK THAT I HAD ON THE HIGHWAY, I AM FINE, BUT VERY WORRIED THAT THIS WILL HAPPEN AGAIN. I TRAVEL NORMALLY EVERY 60 DAYS APPROXIMATELY 1,000 MILES AND I DO NOT WANT TO GO THROUGH THIS HIGH RISK TO MY INTEGRITY, COMPANIONS AND CARS NEARBY. GLASSES SCRATCHED THE PAINT ON THE BACK OF THE ROOF AND THE TRUNK. I HOPE YOU CAN ASSURE ME THAT THIS WILL NOT HAPPEN AGAIN IN THE CAR. I WAS VERY LUCKY TO BE DRIVING WITH THE INSIDE WINDOW OF THE ROOF CLOSED, OTHERWISE I WOULD BE TELLING A VERY SERIOUS TRAGEDY. THE CAR IS CURRENTLY IN THE SERVICE DEPARTMENT OF BMW OF GWINNETT PLACE, 3264 COMMERCE AVE. DULUTH, GA 30096,
ON SEPTEMBER 22, 2016. MY 2015 BMW 528I VEHICLE HAD A DRIVETRAIN MALFUNCTION. THE CAR DIED ON THE 95NORTHBOUND AND I WAS IN THE SPEEDLANE IN MOTION GOING OVER 70 MILES AN HOUR AND THE CAR WHEN INTO A DEAD STOP AND ALMOST CAUSED OVER A 30 CAR PILEUP. I WAS ALMOST KILLED! THIS CAR IS 1 YEARS OLD AND SHOULD HAVE NOT HAPPENED. I DO NOT FEEL SAFE IN THIS VEHICLE AND CANNOT GET BACK IN IT. BMW IS INSISTING THAT IT IS SAFE AND THEY FIXED THE PROBLEM. I CANNOT PUT MY FAMILIES LIFE'S OR MY LIFE IN JEOPARDY. BMW IS INSISTING THAT THEY FIXED IT AND WILL NOT SWITCH OUT THIS CAR FOR A DIFFERENT MODEL. I DO NOT WANT TO KEEP THIS CAR I AM IN A LEASE WITH THEM AND THEY WILL NOT DO ANYTHING TO SWITCH OUT THIS CAR TO A DIFFERENT MODEL OR VEHICLE TYPE TO ENSURE MY SAFETY. I HAVE ALSO RESEARCHED AND READ ONLINE THAT BMW HAS HAD SEVERAL INCIDENTS WITH THE ENGINE STOPPING FOR NO REASON AND NOW MY CAR DID THE SAME. THIS CAR WAS ALSO SERVICED WITH THE BMW DEALERSHIP 5DAYS PRIOR TO THE INCIDENT. CAN YOU PLEASE ASSIST ME? I AM PUTTING MY LIFE IN DANGER AS WELL AS THE OTHER DRIVERS ON THE ROAD. THANK YOU SO MUCH IN ADVANCE FOR YOUR ASSISTANCE TO THIS MATTER. *TR
RECKLESS DRIVING.
APRIL OF 2015, I PURCHASED A 2015 BMW 528I. I STARTED EXPERIENCING VIBRATION AND SHAKING WHILE DRIVING. THE DEALER PERFORMED A ROAD TEST AND DETERMINES THERE WERE ISSUES WITH MY TIRES. BMW WOULD ONLY REPLACE TWO TIRES, LEAVING ME WITH TWO DEFECTIVE TIRES. AS OF TODAY, MY TIRES NEED REPLACEMENT. THERE IS NO WAY I SHOULD BE BUYING NEW TIRES AS THE MANUFACTURER'S WARRANTY HAS NOT EXPIRED. I HAVE BEEN UNABLE TO RECEIVE HELP FOR THIS.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 BMW 528i → · Every 528i year → · How the figures are calculated →