Page 2 of 2 · complaints 51–78 of 78

2015 BMW 428i complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Air BagsCrash1 injured
Filed Sep 18, 2021GA

I car hit me from behind and pushed me into the car in front of me and my steering wheel came off and my air bag on steering wheel did not deploy. As a result the wheel pushed in my chest.

Electrical SystemFire
Filed Aug 30, 202175,000 milesNJ

The contact owned a 2015 BMW 428i. The contact stated that while driving approximately 50 MPH, the vehicle drove over a pot and the air pressure monitoring system warning had displayed. After stopping the vehicle, flames and smoke were present coming from the front driver side wheel well. The fire department was called to the scene but the vehicle was completely engulfed in flames and was destroyed. The cause of the failure was not determined due to the extent of the fire damage. A police report was taken and the vehicle was towed away. The manufacturer was contacted regarding the failure. The local dealer was not contacted. The failure mileage was 75,000.

Fuel/Propulsion System
Filed Jul 7, 2021GA

My car has been experiencing the same issues as reported in the BMW safety recall campaign 15V189000, since I purchased the car in October 2018. "If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash." The last issue just happened recently on the interstate, which almost resulted in a crash. My Vin number production year is 2/2015 and is not part of the campaign, which is for production years 9/2013 to 9/2014. I believe my car should be part of this campaign, as my car is experiencing the exact same issues. I don't believe it is because of mileage/age, because this has been occurring since I got the car at around 40k or so miles in 2018.

Air BagsCrash1 injured
Filed May 21, 202141,502 milesCA

I had road side accident on4/30/21 around 3:15 pm at Clovis California air bag not deployed all front smashed my call back no is [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Service Brakes
Filed May 12, 202150,000 milesFL

VACUUM PUMP LEAKING OIL INTO BRAKE BOOSTER. ENGINE OIL LEAKING INTO BRAKE BOOSTER DAMAGED MASTER CYLINDER CAUSING THE CAR NOT TO BRAKE POTENTIALLY CAUSING A CRASH. WE NOTICED THE BRAKES NOT FUNCTIONING CORRECTLY WHILE DRIVING ON CITY STREETS.

Power Train
Filed Aug 25, 2020117,540 milesCA

CAR WOULD SHIFT WITHOUT WARNING TO NEUTRAL AND STALL WHILE DRIVING AT STREET AND HIGHWAY SPEED. POTENTIALLY MAY CAUSE A CRASH DUE TO SUDDEN LOSS OF SPEED AND POWER. THERE HAS BEEN PREVIOUS RECALLS, BUT THE 4 SERIES WAS NOT INCLUDED AND SHOULD BE, AS I EXPERIENCED THE SAME AS REPORTED WITH ATTACHED

Unknown or Other
Filed Aug 7, 2020MO

CAR HAS A FUTURE THEY CALLING CONNECT BMW. THAT FUTURE IS NOT WORKING ON MY CAR. I CAN'T OPEN OR CLOSE , OR USE VENTILATION OR ANY FUTURE IS NOT USEABLE ON APP. I PAID FOR ALL FUTURES AND DIDN'T WORKING I TOOK THE 2 DIFFERENT BMW SERVICES AND THEY TOLD ME IT'S MANUFACTURE PROBLEM YOU HAVE TO CONTACT WITH BMW GENIUS DEPARTMENT. I CONTACTED WITH THEM AND THEY TOOK MY INFORMATION AND THEY TOLD ME WE WILL CONTACT WITH YOU. THEY CONTACT WITH ME ONES AND TOLD ME WE ARE STILL WORKING ON IT. AND 1 YEAR PASSED AND THEY NOT FIXING MY PROBLEM.

Engine
Filed Apr 5, 202068,000 milesFL

BMW N20 ENGINE DETERIORATES ITSELF BY A FAULTY TIMING CHAIN SYSTEM SETUP. BMW HAS EXTENDED THE LIMITED WARRANTY TO 7 YEARS 70K MILES, BUT THAT IS SIMPLY JUST NOT ENOUGH. MY CAR, A 2015 428I, HAS SYMPTOMS OF OF THE TIMING CHAIN FALLING APART. KNOCKING SOUND, AND VERY LOUD HIGH PITCH WINE WHEN DRIVING. I HAVE BROUGHT MY CAR TO THE DEALER AND THEY SAY IT'S NORMAL. WHEN YOU LOOK UNDER THE HOOD YOU CAN SEE THE TIMING CHAIN, IT SHOULD NOT MOVE AT ALL. MINE MOVES UP, DOWN, LEFT, AND RIGHT, AS WELL AS THE GUIDE. BMW NEEDS TO MAKE THIS A RECALL. MY CAR IS CURRENTLY AT 68,000 MILES, AND THE WARRANTY ENDS AT 70,000. THESE ENGINES ARE KNOWN FOR BREAKING AFTER THE 70K MILE MARK. THIS ISSUE REALLY NEEDS TO BE A RECALL, AND JUST HAVE ALL N20, ENGINES FROM 2012-2015'S TIMING CHAINS REPLACED, OR EXTEND THE WARRANTY TO 10 YEARS AND 150,000 MILES. AS MY CAR HAS ALL OF THE SYMPTOMS OF A BAD TIMING CHAIN, I'M JUST WAITING FOR THE DAY MY CAR BREAKS AFTER 70K, AND I'M STUCK TO DEAL WITH A 20K ENGINE REPLACEMENT BILL. I KNOW PEOPLE WITH THE BMW N20, ENGINE WHO HAVE HAD TO DEAL WITH THEIR BROKEN CARS DUE TO THE TIMING CHAIN. THIS IS JUST RIDICULOUS, AND BMW REALLY JUST NEEDS TO RECALL THIS PART. THEY LIKE TO CALL THEMSELVES THE 'ULTIMATE DRIVING MACHINE', BUT THEIR CARS CAN'T EVEN LAST PAST 70 THOUSAND MILES WITHOUT HAVING A COMPLETE ENGINE REPLACEMENT. THIS IS RIDICULOUS, AND THEY NEED TO MAKE THIS ISSUE A RECALL.

Air Bags › Sensor › Occupant Classification
Filed Dec 13, 201943,000 milesCA

I BROUGHT MY CAR IN AFTER A FAULTY AIRBAG LIGHT WENT OFF. WAS NOTIFIED BY BMW THAT THE SEAT SENSOR WAS FAULTY CAUSING THE AIRBAG TO SHUT OFF. THIS FAULT IS WELL-KNOWN TO BMW AND I WROTE A COMPLAINT BASED ON MY INITIAL CONTACT THAT BMW WOULD NOT TAKE RESPONSIBILITY. I RECEIVED A CALL BACK FROM BMW ABOUT THE COMPLAINT MADE TO THEM IN WHICH THEY STATED BECAUSE I HAVE AN EXTENDED WARRANTY THEY WILL TAKE NO OWNERSHIP OR RESPONSIBILITY FOR THE REPORTED PROBLEM. I WAS TOLD AT THE DEALERSHIP THAT THIS COMMON SEAT SENSOR ISSUE CAN BE AFFECTED BY CELL PHONES BEING PLACED ON THE SEAT AND MOISTURE (NEITHER OF WHICH APPLIED TO THIS CIRCUMSTANCE). IT IS TROUBLING TO KNOW THAT FREQUENCY INTERFERENCE CAN FAULT SUCH A CRITICAL COMPONENT AND I ADVISED BMW CORP DURING MY PHONE CALL THAT PROPER SHIELDING OF ELECTRONIC COMPONENTS TO PREVENT FREQUENCY INTERFERENCE SHOULD BE CORRECTED. SAFETY COMPONENTS SHOULD BE COVERED BY MANUFACTURER WHEN IT PERTAINS TO THE SAFETY OF THE DRIVERS.THE REPRESENTATIVE CONTINUED TO PRESS THAT BMW WOULD TAKE NO OWNERSHIP OR RESPONSIBILITY FOR THE FAULTY EQUIPMENT BUT WOULD DOCUMENT THIS IN THE FORMAL COMPLAINT. THERE IS NO RESOLVE AVAILABLE THROUGH BMW ACCORDING TO THE REPRESENTATIVE.

Air Bags
Filed Dec 11, 201943,000 milesCA

AIRBAGS IN THE BMW ARE MALFUNCTIONING AND PRODUCING A FAULT OF THE SYSTEM LISTED AS A "MALFUNCTION". BMW DOES NOT WARRANTY THIS THOUGH IT IS A SAFETY SYSTEM THAT SHOULD BE SUBJECTED TO FIXING FAULTY SYSTEMS THAT COULD INJURE DRIVERS AND PASSENGERS. I PURCHASED A 3RD PARTY WARRANTY FOR MY CAR THROUGH MAP WHEN I PURCHASED THE CAR BUT THERE MAY BE A DISPUTE OF WHO IS SUPPOSED TO COVER THIS SYSTEM ACCORDING TO MY ADVISER CHRIS FROM BMW. TAKING VEHICLE IN TOMORROW 12/12, FAULT BEGAN 8AM 12/11 WHILE I WAS DRIVING.

EngineFire
Filed Oct 21, 201952,000 milesCA

MY CAR WAS STATIONARY, AND WITH ENGINE TURNED OFF IN JACK IN THE BOX PARKING LOT WHEN MY CARS ENGINE BURSTED INTO FLAMES.

Electrical System
Filed Oct 16, 201910 milesCA

BMW 428I SHUT OFF WHILE DRIVING ON A BUSY FREEWAY. I WAS BARELY ABLE TO GLIDE TO THE SIDE. UNABLE TO RE-START WITH THE VEHICLE PARTIALLY BLOCKING THE SLOW LANE. AFTER FEW MINUTES IT STARTED AGAIN

Air BagsCrash2 injured
Filed May 26, 201960,000 milesTX

WHILE DRIVING MY 2015 BMW 428I GRAND COUPE, I WAS STRUCK ON THE DRIVER'S SIDE REAR DOOR BY A LARGE UTILITY TRUCK. THE REAR DOOR WAS TOTALLY DESTROYED AND THE GLASS SHATTERED. THERE APPEARS TO BE FRAME DAMAGE AT THE BOTTOM OF THE CAR. THE SIDE AIRBAGS NEVER DEPLOYED. I SUSTAINED INJURIES BECAUSE OF THIS SAFETY FEATURE NEVER DEPLOYED. I WAS ATTEMPTING TO MAKE A LEFT TURN, WHEN A TRUCK IN THE INTERIOR LANE WENT STRAIGHT, STRIKING ME ON THE DRIVER'S SIDE. THE DRIVER'S DOOR WAS PINNED SHUT, AND SUSTAINED SECONDARY DAMAGES. *DT *TR

Unknown or Other
Filed May 23, 201950,000 milesNJ

THE CONDENSOR FREEZES AND NO AIR COMES OUT OF THE VENTS. IT DOES NOT MATTER IF SELECT DIFFERENT VENTS OR TEMPERATURES. I BOUGHT MY CAR AT THE END OF FEBRUARY 2019 AND IT HAS HAPPENED THREE TIMES. WHEN I LOOK ONLINE IT HAS BEEN AN ONGOING PROBLEM FOR SEVERAL YEARS. I CALLED BMW NORTH AMERICAN THREE TIMES. THE SECOND TIME A MANAGER TOLD ME SEVERAL UNTRUTHS TO GET ME OFF OF THE PHONE. TODAY WHEN I TOLD TO SOMEONE, I FOUND OUT THAT I WAS LIED TO. THE FIRST TIME IT HAPPENED WAS AT NIGHT IN THE RAIN. I HAD TO CONSTANTLY PUT MY WINDOWS DOWN DURING A DOWN POUR TO KEEP THE WINDOWS CLEAN. IT IS NOW SPRING DURING THE HOTTER TEMPERATURE IT IS GOING TO BE NO BETTER. IT FROZE ON A DAY THAT IT WAS IN THE 80'S. THE CAR WOULD NOT COOL DOWN. THE FAN WAS BLOWING ON HIGH AND THE PASSENGER'S DASHBOARD WAS EXTREMELY HOT. IT FELT LIKE THE CAR WAS GOING TO CATCH ON FIRE ON TOP OF THE CAR NOT COOLING OFF.

Unknown or Other
Filed May 16, 201967,000 milesOR

RECENTLY THE DRIVERS SIDE DOOR WILL REMAIN LOCKED WHEN TRYING TO OPEN FROM INSIDE THE VEHICLE. AT THE TIME THIS HAPPENED THE CAR WAS PARKED, OFF, AND I WAS ATTEMPTING TO EXIT THE VEHICLE TO GO INTO A GROCERY STORE

Power Train
Filed Feb 11, 201944,000 milesSC

TL* THE CONTACT OWNS A 2015 BMW 428I. WHILE DRIVING 20 MPH, THE GEAR SHIFTED INTO NEUTRAL WITHOUT WARNING. THAT CONTACT WOULD HAVE TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. BMW OF COLUMBIA (250 KILLIAN COMMONS PARKWAY, COLUMBIA, SC 29203, (803) 404-5400) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 44,000.

Air BagsCrash1 injured
Filed Dec 4, 201833,000 milesAL

I WAS T BONED BY ANOTHER DRIVER AND MY AIRBAG DIDNT DEPLOY. MY CAR WAS GOING APPROX 20MPH AND THE OTHER VEHICLE OVER 60MPH. STRUCK DIRECTLY IN CENTER OF CAR ON PASSENGER SIDE AND ONLY TH PASSENGER SIDE WINDOW AIRBAG WAS THE ONLY ONE TO DEPLOY. THERE WAS NO PASSENGER IN MY CAR. I WAS KNOCKED OUT BY HITTING THE SIDE PANEL AND STEERING WHEEL. I WAS IN MOTION TURNING INTO MY WORK ACROSS A HIGHWAY

EngineCrash1 injured
Filed Nov 7, 2018GA

TL* THE CONTACT OWNS A 2015 BMW 428I. WHILE DRIVING OVER 70 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING IN THE MIDDLE LANE. WHILE THE VEHICLE WAS COASTING TO THE SIDE OF ROAD, IT DRASTICALLY DECELERATED AND LOST POWER, WHICH MADE IT EXTREMELY DIFFICULT TO MANEUVER. AS A RESULT, THE CONTACT CRASHED INTO A DITCH. THE AIR BAGS DEPLOYED ON THE DRIVER'S SIDE. THE DRIVER EXPERIENCED WHIPLASH, CUTS, AND BRUISES TO THE ARMS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS WAITING ON A RESPONSE TO DETERMINE IF THERE WOULD BE AN INVESTIGATION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical System
Filed Jun 19, 2018CA

WHILE PLAYING MUSIC THE BLUETOOTH WILL RANDOMLY DISCONNECT OR PLAY THE WRONG SONG ON IPHONE 8, IF CONNECTED THROUGH USB IT WILL CUT IN AND OUT AS IF IT CONNECTING AND DISCONNECTING. THE WINDOWS WHEN ROLLED UP AND OR DOWN WILL MAKE A SQUEAKING NOISE. I HAVE VIDEO PROOF BUT FILE TYPE AND SIZE ARENT COMPATABLE

Unknown or Other1 injured
Filed Mar 8, 201836,000 milesMI

EXPLOSION OF SUNROOF WHILE DRIVING WITHOUT ANY APPARENT REASON. WAS NOT DRIVING UNDEE ANY OVERPASS AND I DIDN'T SEE ANY OBJECTS HITTING THE CAR. HEARD A BIG BOOM AND SUDDENLY I WAS COVERED IN GLASS FROM THE SUNROOF. HAD MINOR CUTS ON FACE AND HANDS

Electrical System
Filed May 17, 2016GA

TL* THE CONTACT OWNS A 2015 BMW 428I. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND WAS UNABLE TO RESTART. THE CONTACT HAD TO TOW THE VEHICLE MORE THAN ONCE DUE TO THE FAILURE. THE CONTACT REPORTED THE FAILURE TO THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE OCCURRING WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.

Engine
Filed Dec 7, 2015200 milesCA

TL* THE CONTACT OWNS A 2015 BMW 428I. WHEN THE IGNITION WAS TURNED TO THE ON POSITION AND WHILE THE VEHICLE WAS IDLING, THE VEHICLE VIBRATED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING PROPERLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

EngineFire
Filed Sep 18, 20151,700 milesCA

I SMELLED A FUNNY SMELL, AND THEN THE ENTIRE DASH WENT BLACK. A "ENGINE MALFUNCTION" WARNING CAME ON. I STOPPED RIGHT AWAY, GOT OUT OF THE CAR JUST AS IT BURST INTO FLAMES. THE ENTIRE INCIDENT HAPPENED IN A MATTER OF SECONDS.

Vehicle Speed Control
Filed Sep 13, 20155,190 milesCA

I AM WRITING TO VOICE A CONCERN ABOUT A SIGNIFICANT SAFETY FLAW WITH NEWER MODEL BMW CARS, INCLUDING MY 2015 428I GRAN COUPE. UPON TURNING ON TO A MAJOR ROAD, THE CAR SUDDENLY FAILED TO ACCELERATE TO A SPEED OF MORE THAN 10-15MPH. WITH TRAFFIC QUICKLY APPROACHING FROM BEHIND AT ~50MPH, THE ONCOMING CAR HAD TO SWERVE TO AVOID HITTING ME DUE TO MY LOSS OF ACCELERATION, AND WE BOTH BARELY AVOIDED A MAJOR ACCIDENT. AFTER HAVING THE CAR TOWED TO THE BMW DEALERSHIP, THE SERVICE DEPARTMENT TOLD ME AFTER A THOROUGH INSPECTION THAT THERE WAS NO MECHANICAL PROBLEM WITH THE CAR, AND A SOFTWARE MALFUNCTION HAD CAUSED A "DRIVETRAIN MALFUNCTION" WHICH RESULTED IN THE LOSS OF POWER. THEY CONSULTED WITH BMW AND WERE TOLD TO UPGRADE THE CAR'S SOFTWARE AND MONITOR TO SEE IF IT HAPPENS AGAIN. AFTER QUESTIONING THE SERVICE DEPARTMENT FURTHER, I WAS TOLD THAT IT IS POSSIBLE FOR THIS PROBLEM TO HAPPEN AGAIN, THAT THEY HAVE SEEN IT HAPPEN IN OTHER BMW MODELS IN ADDITION TO MINE, AND THAT THEY HAVE SEEN CASES WHERE BMW CARS WITH THIS PROBLEM HAD REPEAT EVENTS EVEN AFTER UPGRADING THE SOFTWARE. I ASKED IF THEY HAD HEARD OF THIS OCCURRING WHILE TRAVELING AT HIGH SPEEDS ON A HIGHWAY, WHERE A BMW CAR SUDDENLY HAD A SOFTWARE-DRIVEN "DRIVETRAIN MALFUNCTION" AND LOSS OF POWER, AND THEY SAID YES. I TALKED TO BMW NORTH AMERICA TO VOICE MY CONCERN FOR SAFETY, AND THEY LOOKED INTO MY CASE AND TOLD ME THERE WAS NOTHING ELSE TO DO. MY CASE WAS CLOSED WITHOUT FURTHER INVESTIGATION INTO THIS SIGNIFICANT SAFETY FLA

Tires
Filed Sep 3, 20159,000 milesTX

MY 2015 BMW 428I HAS 9000 MILES ON IT AND THE TIRES ARE BALD THESE TIRES ARE VERY EXPENSIVE TO REPLACE

Vehicle Speed ControlCrash
Filed Mar 17, 20152,000 milesCA

TL* THE CONTACT OWNS A 2015 BMW 428I. THE CONTACT STATED THAT WHILE PULLING INTO THE GARAGE, THE VEHICLE ACCELERATED FORWARD INDEPENDENTLY AND CRASHED INTO A REFRIGERATOR AND COMPUTER DESK. IN ADDITION, THE VEHICLE REVERSED INDEPENDENTLY CRASHING INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND CONDUCTED AN INVESTIGATION. THE MANUFACTURER WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Service BrakesCrash
Filed Dec 2, 20141,100 milesOH

I STARTED THE CAR AND GOT IT OUT OF MY GARAGE. STOPPED THE CAR, ENGAGED "PARK" ON THE ELECTRONIC GEAR-SHIFT LEVER, AND ACTIVATED THE PARKING BRAKE BY PULLING ON THE MANUAL LEVER. GOT OUT OF THE CAR WITHOUT TURNING IT OFF AND MANUALLY CLOSED MY GARAGE DOOR. THE CAR, STOOD STILL FOR ABOUT 45 SECONDS ON MY DRIVEWAY (WHICH HAS A 10 INCLINE) WHILE I CLOSED MY GARAGE DOOR. AS SOON AS I TOUCHED THE VEHICLE'S DOOR HANDLE TO GET BACK IN THE CAR, THE CAR STARTED ROLLING FORWARD. THE CAR HIT MY GARAGE DOOR. I WAS STILL OUTSIDE OF THE CAR WHEN THIS HAPPENED. THIS WAS TRIGGERED BY TOUCHING THE CAR'S DOOR HANDLE, LIKELY DUE TO THE SAME MECHANISM THAT UNLOCKS THE CAR DOORS WHEN I TOUCH THE DOOR HANDLE. (THE VEHICLE HAS A KEYLESS ENTRY FEATURE THAT UNLOCKS THE CAR WHEN TOUCHING THE HANDLE AS DESCRIBED ABOVE) WHEN I GOT BACK IN THE CAR I CONFIRMED THAT THE CAR WAS STILL IN THE "PARK" MODE AND THAT THE PARKING BRAKE WAS STILL ENGAGED. THIS INCIDENT APPEARS TO BE SIMILAR TO PREVIOUSLY REPORTED ROLL AWAY BMW'S. AFTER DOING SOME RESEARCH ONLINE, IT APPEARS SIMILAR TO INCIDENTS REPORTED WITH BMW SERIES 7 AND X5 MODELS. MY CAR IS CURRENTLY AT THE BMW DEALERSHIP AND THEY ARE INVESTIGATING THE INCIDENT. *JS

Service BrakesCrash
Filed Sep 1, 2014600 milesCA

1.TRAVELING ABOUT 20-30MPH ON THE FREEWAY UNDER SLOW TRAFFIC CONDITION 2.THE CAR WAS CRUISING ABUT 20-25MPH AT THE POINT OF ACCIDENT. I NEEDED TO REDUCE SPEED AS TRAFFIC GET SLOWER, BUT BRAKE DID NOT FUNCTION PROPERLY. PRESSED BRAKE HARD BUT THE CAR WAS STILL ROLLING AND REAR ENDED THE CAR FRONT OF ME TWICE, BECAUSE MY CAR COULD NOT STOP UNTIL HIT REAR END TWICE I STRONGLY BELIEVE THIS INCIDENT RELATED TO PREVIOUS NHTSA CAMPAIGN NUMBER: 13V454000. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 BMW 428i → · Every 428i year → · How the figures are calculated →