OVER THE COURSE OF THREE DAYS, WHILE DRIVING MY 2010 BMW 328I ON A HIGHWAY AT A RATE OF SPEED OF 65-70 MPH, THE MOTOR STALLED, SHUT OFF, DIED, LOST POWER CAUSING ME TO HAVE TO GET TO THE BREAKDOWN LANE BY FORWARD MOMENTUM ALONE. VERY DANGEROUS BECAUSE THE OTHER CARS ON THE ROAD HAVE NO IDEA THAT MY CAR HAS NO POWER. AFTER SITTING FOR APPROXIMATELY 15 MINUTES, I TRIED STARTING THE CAR AND IT STARTED RIGHT UP AND I WAS ABLE TO DRIVE IT AS THOUGH NOTHING WAS WRONG WITH IT. I CALLED MY BMW DEALER AND AM BRINGING IT THERE TOMORROW. HE SAID THAT THE REPAIRS MAY BE COVERED AND THAT THEY WOULD KNOW BETTER AFTER LOOKING AT THE FUEL PUMP BECAUSE THERE MAY BE AN ISSUE WITH IT. THE CAR ONLY HAS DIED WHILE TRAVELING ON AN INTERSTATE HIGHWAY AT A HIGHER RATE OF SPEED. EXTREMELY DANGEROUS.
2010 BMW 328i complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
THIS CAR HAS HAD 2 OPEN RECALLS SINCE OCTOBER 2017: NHTSA RECALL NUMBER 17V676 AND NHTSA RECALL NUMBER 17V683. BOTH OF THESE RECALLS INVOLVE THE POSSIBILITY OF SHORT-CIRCUITING WIRES, MELTING AND POSSIBILITY OF FIRE. I CAN'T BELIEVE THAT BMW HASN'T COME UP WITH A SOLUTION FOR THESE ISSUES IN 6 MONTHS.
WE ARE WAITING FOR BMW TO GET THE PARTS TO FIX THE RECALL ANNOUNCED IN OCTOBER OF 2017. TODAY AFTER CALLING BMW CUSTOMER RELATIONS A REPRESENTATIVE NAMED NICK, #6971, SAID THAT PARTS MIGHT BE AVAILABLE EARLY SUMMER. MIND YOU IN DECEMBER THEY SAID NEXT MONTH. GIVE US ALL A BREAK. CAL THEM AND TELL THEM TO GET IT IN GEAR AS THE RECALL CLEARLY STATES THE CARS MY GO ON FIRE. THEY ARE WORKING US ALL OVER. YOU NEED TO CALL THEIR EXECUTIVE TEAM AND TELL THEM IT NEEDS TO BE DONE ASAP. PLEASE TAKE SOME ACTION ON THIS IRRESPONSIBLE CAR COMPANY. AT LEAST CALL THEM!!!
2010 BMW 328I. CONSUMER WRITES IN REGARDS TO AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS NOT REGISTERED IN AN APPROPRIATE TIME FRAME. *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 17V676000 (ELECTRICAL SYSTEM), AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ADVANTAGE BMW MIDTOWN (1305 GRAY ST, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS:17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS).
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING APPROXIMATELY 65 MPH IN THE DARK, THE HEADLIGHTS INTERMITTENTLY ILLUMINATED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. UPON OPENING THE TRUNK, THE CONTACT NOTICED THAT THE TRUNK LIGHT WAS BURNED OUT AND A STRONG BURNING ODOR WAS PRESENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 108,237.
MY BMWS BATTERY COMPARTMENT IN THE TRUNK WAS FLOODED WITH WATER. THIS CAUSED SHORTING OF THE BATTERY. THE CAR STALLED AND BECAME SUDDENLY INOPERABLE. EVEN THE TRUNK COULD NOT BE ACCESSED FOR A LONG TIME AS ALL THE BATTERY CONNECTIONS WERE LOST. THE BMW SERVICE TECHNICIAN WHO WORKED ON THE CAR SAID THAT THIS COULD HAVE LED TO A SERIOUS BATTERY EXPLOSION. FORTUNATELY, THE STALLING HAPPENED IN MY DRIVE WAY, BUT IT COULD HAVE HAPPENED WHILE DRIVING ON THE ROAD ALSO. THE CAR WAS SERVICED AS PER BMW'S RECOMMENDATION. BUT STILL THE FLOODING IN THE BATTERY COMPARTMENT WAS NEVER FOUND. IT'S A SERIOUS RISK FOR ANY DRIVER. ANY BATTERY EXPLOSION OR STALLING CAN LEAD TO SUDDEN LOSS OF CONTROL AND CAN ALSO BE FATAL. THIS SEEMS TO BE A PROBLEM WITH MANY BMW OWNERS, BUT BMW HAS FAILED TO RECOGNIZE THIS AS AN ISSUE. PLEASE REFER TO THE FOLLOWING FORUM WHERE OTHER OWNERS HAVE ALSO COMPLAINED (HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=666420). I HAVE ATTACHED THE BMW SERVICE PERSON'S REPORT AND FIX TO THE ISSUE. I AM HOPING BMW FIXES THIS ISSUE IMMEDIATELY SO THAT NO OTHER DRIVER FACES THE RISK OF BATTERY EXPLOSION WHILE DRIVING. THANK YOU FOR LOOKING INTO THIS.
RECEIVED 2 SAFETY RECALL NOTICES IN EARLY DECEMBER 2017 (1) PCV VALVE HEATER & (2) BLOWER MOTOR WIRING. CAR HAS BEEN SHUT DOWN SINCE REMEDY IS NOT AVAILABLE. CONTACTED BMW TODAY JANUARY 9TH, 2018 AND WAS NOT GIVEN AN ESTIMATED TIME ON WHEN REMEDY WILL BE AVAILABLE. IT HAS BEEN OVER A MONTH. WHENEVER I START THE CAR, SMOKE COMES OUT OF ENGINE (SMELLS LIKE PLASTIC BURNING).
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR PERTAINING TO THE INTERIM NOTICE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT NOTICED A STRONG ODOR AND SMOKE COMING FROM THE VENTS WHEN THE ELECTRIC CONTROL WAS USED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. 8 (RECALL RELATED INCIDENT) TS
TRIED TO PURCHASE REPLACEMENT TIRES FROM MY LOCAL COSTCO. FRONT AND REAR ARE DIFFERENT SIZES. SELECTED BRIDGESTONE POTENZA TIRES FOR REAR. FIRST SET SENT HAD EXPIRED DOT DATES. SECOND SET SENT HAD EXPIRED DOT DATES. BRIDGESTONE IS CLEARLY TRYING TO PASS-OFF EXPIRED TIRES TO CONSUMERS. FORTUNATELY, MY DEALER CAUGHT THE PROBLEM. BRIDGESTONE WAS UNABLE TO PROVIDE AN EXPLANATION OR PROVIDE SAFE TIRES.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THERE WAS A BURNING ODOR FOR MONTHS COMING THROUGH THE VENTS WITHIN THE VEHICLE. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE DEALER WAS CONTACTED (BERT OGDEN BMW, 3201 N 10TH ST, MCALLEN, TX 78501, (956) 683-6477) AND INDICATED THAT THE REMEDY AND REPAIR PARTS WERE UNAVAILABLE. THE DEALER PROVIDED NO MENTION OF A LOANER VEHICLE UNTIL THE REMEDY AND PARTS BECOME AVAILABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 66,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. IT HAS TAKEN FOREVER FOR BMW TO RIGHT THIS PROBLEM. IN SEPTEMBER I FINALLY GOT A COMMUNICATION FROM BMW THAT THE REMEDY WAS AVAILABLE, BUT IT WASN'T TRUE. I CALLED MY DEALER, AND THEY SAID THAT THEY DIDN'T HAVE THE PARTS. THEY SAID TO CALL BACK LAST WEEK. I DID. NOW I'M BEING TOLD THAT THEY CAN'T FIX IT UNTIL DEC 13. THIS IS RIDICULOUS. I SHOULD AT LEAST BE ABLE TO GET A LOANER SINCE SUPPOSEDLY MY CAR IS UNSAFE, BUT NONE HAS BEEN OFFERED.
YOU'VE MANDATED A RECALL FOR THESE PARTS HOWEVER THE DEALERS ARE REFUSING TO FIX THEM BY GIVING THE CUSTOMER THE RUN-AROUND STATING THE PARTS ARE NOT IN STOCK AND THAT THEY CANNOT GET THE PART FOR MONTHS. ON THE CONTRARY, THE PARENT COMPANY BMW USA TELLS ME DIRECTLY THAT THE PARTS ARE FULLY AVAILABLE AND SHOULD ONLY TAKE 1-2 WEEKS TO ARRIVE WHEN NOT IN STOCK. PEOPLE WILL DIE BECAUSE THE DEALERS ARE NOT TAKING ON THE RESPONSIBILITY MANDATED BY THE RECALL. I HAVE ALL BMW DEALERS WITHIN 100 MILES OF MY RESIDENCE AND THEY ARE REPORTING THE SAME BRUSH OFF.
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE TOWER MENTIONED A RECALL TO THE CONTACT. THE CONTACT CONTACTED THE MANUFACTURER AND INQUIRED ON THE NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED, HOWEVER WAS COVERED UNDER THE EXTENDED WARRANTY AND TRANSFERRED THE CONTACT TO THE LOCAL DEALER. THE DEALER (BMW OF ORLAND PARK LOCATED AT 11030 W 159TH ST, ORLAND PARK, IL 60467) WAS CONTACTED AND INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE CONTACT INFORMED THE DEALER THAT THE VEHICLE WOULD NOT START AND THE DEALER RESPONDED THAT THEY DO NOT DO TOWING AND THAT IT WOULD BE THE RESPONSIBILITY OF THE CONTACT TO HAVE THE VEHICLE DELIVERED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
TAKATA RECALL. NEVER FIXED BY BMW
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER OCCUPANCY SENSOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (VISTA MOTORS IN COCONUT CREEK, FL, 954-935-1845) WHERE THE TECHNICIAN, [XXX], STATED THAT THE FAILURE WAS NOT COVERED BY THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY, HOWEVER, A DISCOUNT TOWARDS THE REPAIR COSTS WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. ...UPDATED 10/04/17 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2010 BMW 328I THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BMW OF FREEPORT, LOCATED AT 291 W SUNRISE HIGHWAY FREEPORT, NY 11520) WHERE IT WAS CONFIRMED THAT THE RECALL PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
DRIVING CAR ON FREEWAY, TRAFFIC SLOWED DOWN AND ENGINE STOPPED WITHOUT ANY PRIOR WARNING. CAR WOULD NOT RESTART. POSSIBLE ENGINE FAILURE. CAR HAS ABOUT 70,000 MILES. POSSIBLE RECALL # IS 14V176000.
WHEN TIRE PRESSURE MANAGEMENT SYSTEM BEGINS TO FAIL, ITS RDC MODULE TAKES DOWN THE COMPLETE DASHBOARD MONITORING AND OPERATIONAL SYSTEMS. UPON FAILURE, THE RDC AFFECTS SPEEDOMETER, TACHOMETER, RADIO, BLOWER, WIPERS, IDRIVE SYSTEMS. DRIVER HAS NO INDICATORS OF TURN SIGNALS OR LIGHTING (EVEN IF FUNCTIONAL) WITHIN THE CABIN OF THE CAR. THIS OCCURRED IN DRIVING SEQUENCE AS FIRST A SERIES OF FLASHES AND IDRIVE RESTARTS, THEN COMPLETE BLANKING OUT OF ALL DASHBOARD SYSTEMS. UPON ADVISEMENT OF REPAIR TECH, SIMPLE UNPLUG OF RDC CLEARS ALL DASHBOARD SYMPTOMS EXCEPT TPMS MALFUNCTION INDICATOR. A CAR SHOULD NOT SIMPLY HAVE A COMPLETE ELECTRONIC MONITORING AND OPERATIONAL (RADIO, BLOWER, TURN INDICATORS, WIPERS) FAILURE DUE TO ONE MONITORING SYSTEM GOING DOWN -- THIS IS A DESIGN FLAW AND COULD HAVE LED TO ME HAVING AN ACCIDENT EASILY DUE TO NO TURN OR SPEED INDICATORS AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DON JACOBS LOCATED AT 2678 REGENCY RD LEXINGTON, KY 40503) WHERE IT WAS CONFIRMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 97,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT LOST ALL POWER STEERING ABILITY BOTH TIMES THE FAILURE RECURRED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT WAS ALSO INFORMED BY THE LOCAL DEALER THAT NHTSA WAS RESPONSIBLE FOR DETERMINING WHICH MANUFACTURER WOULD RECEIVE THE PARTS FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
THE PASSENGER SIDE "SEAT MAT SWITCH" FAILED, DISABLING THE SRS SYSTEM. A LOCAL BMW DEALERSHIP REPLACED THE DEFECTIVE PART CHARGING ME $1264.20. THIS VEHICLE WAS PURCHASED NEW BY ME; WAS NEVER INVOLVED IN AN ACCIDENT; HAD ACCUMULATED 48116 MILES ON THE ODOMETER. BMW REFUSED TO ACKNOWLEDGE RESPONSIBILITY; HOWEVER THIS PROBLEM HAS BEEN REPORTED A NUMBER OF TIMES TO BMW AND IT DID ACKNOWLEDGE PRIOR YEARS' PROBLEM WITH THIS PART AND AUTHORIZED WARRANTY EXTENSIONS FOR OVER 70,000 VEHICLES.
TAKATA RECALL BY BMW NOTIFICATION. THAT DRIVERS AIRBAG COULD EXPLODE IN THEW EVENT OF A CRASH. LETTER DATED MARCH 2016, BUT UP TO TODAY'S DATE FEBRUARY 13, 2017 STILL NO PARTS . VEHICLE REMAINS UNREPAIRED .
THERE IS AN ELECTRICAL SHORT IN MY CAR (BMW 328XI 2010). THIS ELECTRICAL SHORT CAN NOT BE FOUND EASILY. IT CAUSES MY CAR TO LOOSE POWER WHILE DRIVING OR IT WILL NOT RESTART AFTER ONLY MINUTES AFTER TURNING THE CAR OFF. THE POWER LOSS DUE TO THE ELECTRICAL SHORT/ISSUE OCCURS WITHOUT WARNING.
WHILE BMW HAS ISSUED A RECALL FOR THE PARTS, THEY SEEM TO BE PLAYING GAMES WITH ME AND NOT GETTING ANY WORK DONE REGARDING THE PART IN QUESTION NEEDED FOR THE AIRBAGS. I WAS TOLD BY MY LOCAL BMW SOUTH MOTORS THAT THE PART NEEDED TO BE ORDERED FROM BMW NORTH AMERICA. THEN I FOUND OUT THE PART HAD TO COME IN FROM GERMANY, WHICH FOR A RECALL OF SUCH GRANDEUR, I FIND STRANGE THE PART HAS TO BE IMPORTED. ANYWAY, IT HAS BEEN CLOSE TO 3 MONTHS THAT I AM IN THIS ORDEAL WITH NO SOLUTION DONE AND NOTHING DONE TO MY AIRBAGS, THEREBY RISKING MY SAFETY ALL BECAUSE BMW NORTH AMERICA DOES NOT WANT TO DISCLOSE ANY DETAILS OF THEIR DOINGS. THEY TOLD ME THE PART WAS SENT, BUT SOUTH MOTORS HASN'T RECEIVED THE PART. WHILE I BELIEVE SOUTH MOTORS, I DO NOT BELIEVE BMW N.A IS BEING HONEST. THEY REFUSED TO DISCLOSE ANY DETAILS SUCH AS TRACKING INFORMATION OR ANYTHING RELEVANT TO THIS INVESTIGATION. THEY ALSO HAVE REFUSED TO COOPERATE WITH SOUTH MOTORS OR MYSELF TO GET THE PROBLEM RESOLVED. THEY HAVE NOT ACKNOWLEDGED THE PRODUCT MAY HAVE BEEN LOST IN TRANSIT FOR ALL WE KNOW...BECAUSE THEY REFUSE TO DISCLOSE ANY INFORMATION. MY LIFE AND SAFETY ARE ON THE LINE EACH TIME I GET INTO MY CAR AND IF BMW IS GOING TO PLAY CAT AND MOUSE WITH CONSUMERS THE WAY IT'S DOING THEN I THINK THEY NEED TO BE CHASTISED FOR THIS. SINCE THEY WILL NOT LISTEN TO ME AND HAVE REFUSED TO HELP ME OUT IN ANY WAY, I AM FORCED TO TURN TO THIS AGENCY FOR HELP. I LOOK FORWARD TO GETTING ANSWERS, AN ADMISSION OF FAULT AND APOLOGY FROM
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING APPROXIMATELY 65 MPH, THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE HEATER FAILED, THE GAUGES ON THE INSTRUMENT PANEL FLICKERED, THE TURN SIGNALS FAILED, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A BMW DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TAKATA RECALL
TL* THE CONTACT OWNS A 2010 BMW 328I. WHEN THE IGNITION WAS STARTED, THE AIR BAG AND SEAT BELT WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT SENSOR FAILURE OCCURRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 89,500.
FIX MY AIRBAG BEFORE IT KILLS ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! FIX IT FIX IT FIX IT FIX IT DO YOU UNDERSTAND ENGLISH? FIX MY AIRBAGS WHAT PART OF FIX DO YOU NOT UNDERSTAND?
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS INFORMED THAT THE PARTS WERE AVAILABLE FOR OLDER MODELS. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SIX MONTHS AFTER THE RECALL WAS ANNOUNCED ADVISING ME OF THE POTENTIAL FOR SERIOUS DEATH OR INJURY AS A RESULT OF AIRBAG INFLATOR RUPTURING. I HAVE RECEIVED NO ADDITIONAL NOTIFICATION, AND FEEL THAT 6 MONTHS IS IN EXCESS OF A REASONABLE AMOUNT OF TIME.
TODAY WHILE DRIVING WITH MY FAMILY TO THE AIRPORT ON THE HIGHWAY MY 2010 BMW 328I SUDDENLY SHUT OFF. I DIDN'T REALIZE THE ENGINE HAD DIED SO I KEPT GOING UNTIL THE CAR GOT DANGEROUSLY SLOW. THEN I HAD TO PULL OVER 4 LANE TO THE RIGHT AND MIRACULOUSLY WITHOUT ANY INCIDENT. I TRIED RESTARTING BUT IT WOULDN'T AND I HAD TO GET IT TOWED TO THE DEALER. THIS WAS A DANGEROUS SITUALTION AND I AM WORRIED ABOUT GIVING THIS CAR BACK TO MY WIFE WHO IS THE PRIMARY DRIVER. I PURCHASED THIS CAR FOR SAFETY REASONS AND THAT CONFIDENCE IS BADLY DAMAGED.
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING APPROXIMATELY 65 MPH, THE MOTOR SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS NOT RESTARTED AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,500.
TAKATA RECALL WITH BMW 328I I WAS SENT A NOTICE BY BMW IN FEB. 2016 ABOUT THE RECALL AND THAT THE PARTS TO REPAIR IT WERE NOT AVAILABLE YET. IT'S BEEN 6 MONTHS. THERE HAS TO BE A REMEDY TO FIX THIS PROBLEM BEFORE AN ACCIDENT OCCURS. THE POTENTIAL HARM FROM THIS IS "SERIOUS INJURY OR DEATH." THIS IS NOT SOMETHING THAT SHOULD TAKE 6 MONTHS TO REPAIR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 10/18/16 *BF UPDATED 10/18/2017*JS
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING 75 MPH, THE CONTACT HEARD A LOUD THUMP AND "CATASTROPHIC FAILURE" APPEARED ON THE MESSAGE BOARD. THE VEHICLE WAS NO LONGER OPERABLE. ONCE THE VEHICLE CAME TO A STOP, THE CONTACT NOTICED OIL POURING OUT THE ENGINE COMPARTMENT ONTO THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT IT NEEDED THE ENGINE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE RECURRED AFTER ONE WEEK AND THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2010 BMW 328I CONVERTIBLE. THE CONTACT STATED THAT THE CHECK ENGINE AND SERVICE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG AND RESTRAINT SYSTEM MALFUNCTIONED AND THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE BEGAN MAKING AN ABNORMAL NOISE FROM THE ENGINE. PRIOR TO THE FAILURE, THE VEHICLE SHOOK ABNORMALLY AND HAD ABNORMAL TIRE WEAR. THE VEHICLE WAS TAKEN TO THE DELEAR WHERE IT WAS DIAGNOSED THAT VEHICLE NEEDED NEW TIRES AND AN ALIGNMENT. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LUG NUT WHEEL BOLTS WERE LOOSE, THE VEHICLE NEEDED NEW TIRES AND AN ALIGNMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
WHILE DRIVING MY VEHICLE FROM WORK, I WAS AT A RED LIGHT WHEN MY VEHICLE STARTED MAKING A RATTLING NOISE AND CUT OFF. IT WASN'T IN MOTION AT THIS POINT AND IT WOULDN'T START AFTER CUTTING OFF. I HAD IT TOWED TO A MECHANIC SHOP TO HAVE IT CHECKED OUT. THEIR REPORT WAS DETERMINED THAT IT WAS THE TIMING CHAIN, SO I HAD I TOWED TO THE NEAREST BMW DEALERSHIP (TOM BUSH BMW ON ATLANTIC BLVD),WHERE THEY CURRENTLY HAVE IT. RIGHT NOW, JUST TO OPEN THE ENGINE TO SEE THE EXTENT OF THE DAMAGE IS A $700 LABOR DIAGNOSTIC TEST, WHICH IS RATHER PRICEY!!!. I SAW THAT THERE IS A RECALL ON SOME OF THEIR OTHER BMW VEHICLES CONCERNING THE TIMING CHAIN AND I WOULD LIKE TO KNOW IF THE 3 SERIES IS A PART OF THAT RECALL?? MY VEHICLE IS ONLY 5 YEARS OLD AND SHOULDN'T BE HAVING PROBLEMS WITH THE TIMING CHAIN. YOUR ASSISTANCE IS GREATLY APPRECIATED. THANKS!
TAKATA RECALL ON DECEMBER 25, 2015 AT APPROXIMATELY 5:20 A.M. MY 2010 328I BMW SKIDDED OFF HWY 99 SOUTHBOUND GOING TOWARDS LAX. VEHICLE SKIDDED AS CAUSED BY THE BLACK ICE ON ROAD, RESULTING IN US CRASHING INTO THE LEFT GUARD RAIL. MY MOTHER AND I FELT THE ENTIRE IMPACT OF VEHICLE . I, AS THE DRIVER, HIT MY HEAD ON THE DRIVER SIDE WINDOW CAUSING SEVERE WHIPLASH AND A SPRAINED NECK. I HAD TO CRAWL OUT OF THE VEHICLE BECAUSE I WAS TRAPPED INSIDE, DUE TO IMPACT OF CRASH BEING ON THE LEFT SIDE OF VEHICLE. ONCE CHP ARRIVED, MY CAR WAS TOWED OFF THE HWY. THE BMW'S AIRBAGS DID NOT DEPLOY AT THE TIME OF IMPACT CAUSING ME SEVERE NECK AND HEAD INJURIES. I WAS TRAVELING 65 MPH, NO HIGHER THAN SPEED LIMIT. WANT TO KNOW WHY AIRBAGS DID NOT DEPLOY AND IF MY NECK AND HEAD INJURIES COULD HAVE BEEN AVOIDED . I HAVE HOSPITAL DOCUMENTS IF NECESSARY.
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED AFTER THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT ONE OF THE FUEL LINES FRACTURED AND THAT THE FUEL LINES AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
WHILE DRIVING TO WORK ON THE INTERSTATE MY CAR BEGAN TO HESITATE AND WOULD NOT ACCELERATE. THE FOLLOWING DAY THE CHECK ENGINE LIGHT CAME ON AND THE PROBLEMS WITH HESITATION BECAME WORSE AND THE CAR WOULD NOT GO OVER 50 MILES PER HOUR ON THE HIGHWAY AND WOULD ALMOST STALL WHEN I CAME TO A STOP. TOOK CAR IN FOR SERVICE AND THEY STATED THAT THERE WAS A FAILINING IGNITION COIL IN CYLINDER #3 WHICH WAS REPLACED. ON 11/28 THE CAR STARTING DOING THE SAME THING. I HAD TO TAKE IT TO A DIFFERENT DEALERSHIP THAT WAS CLOSER TO MY WORK BECAUSE THE CAR WOULD NOT ACCELERATE ON THE HIGHWAY AND I FELT VERY UNSAFE. AT THIS TIME THE CAR HAS 53440 MILES ON IT. RIGHT OUT OF WARRANTY! I CALLED BOTH DEALERSHIPS AND COME TO FIND OUT THIS IS A KNOWN ISSUE WITH THIS MODEL BMW. I WAS CHARGED $681.06 FOR A KNOWN ISSUE AND THIS BEING THE 2ND TIME MY CAR HAS HAD THIS ISSUE. THIS TIME THE FAILURE WAS IN CYLIDERS 2 AND 6! AND WAS TOLD TO PAY TO REPLACE ALL AS THEY WILL CONTINUE TO FAIL! I CONTACTED THE DEALERSHIP BMW OF TOWSON AND NEVER RECEIVED A RETURN CALL. I SHOULD NOT HAVE BEEN CHARGED FOR THIS SERVICE AS BMW OF CATONSVILLE WOULD HAVE DONE THE REPLACEMENT FOR FREE AS THIS IS A KNOWN ISSUE WITH THIS CAR. I COULDNT DRIVE ALL THE WAY TO BMW OF CATONSVILLE BECAUSE MY CAR WOULD NOW ACCELERATE ON THE HIGHWAY. I AM CONTINUING TO LOOK FOR A REFUND OF $681.06 AS I SHOULD NOT HAVE BEEN CHARGED FOR SOMETHING THAT BMW SHOULD HAVE RECALLED. *TR
I STARTED MY CAR AND BEGIN PULLING OUT OF MY PARKING SPOT. WHEN I SHIFTED FROM REVERSE TO DRIVE AND PULLED MY FOOT OFF THE BRAKE TO PUSH THE ACCELERATOR, THE ENGINE REDUCED POWER SIGNIFICANTLY, STALLED, AND THE CAR DIED ON ME WITHIN A FEW SECONDS. THERE WERE SEVERAL MESSAGES THAT APPEARED ONCE THE ENGINE HAD DIED INCLUDING "ENGINE MALFUNCTION", "SERVICE ENGINE SOON" AND "DSC - REDUCED DRIVABILITY". THE LATTER STATED THAT IT WAS STILL SAFE TO DRIVE THE CAR THOUGH CAUTION SHOULD BE USED. HOWEVER, WHEN I TRIED RE-STARTING THE ENGINE, IT WOULD CRANK AND SOUNDED LIKE IT WAS TRYING TO START, BUT WOULD NOT ACTUALLY START. FORTUNATELY I WAS ABLE TO GET A FEW PEOPLE IN THE AREA TO PUSH ME SAFELY OUT OF THE ACTIVE TRAFFIC LANE I WAS STALLED IN INTO A PARKING SPOT. THE CAR WAS TOWED TO THE NEAREST BMW DEALERSHIP WHERE CAUSE OF ISSUE IS STILL BEING DIAGNOSED; SO I STILL DO NOT KNOW ROOT CAUSE FOR THIS MALFUNCTION. LUCKILY I WAS IN A PARKING LOT WHEN THIS HAPPENED, HOWEVER, THE THOUGHT THAT THE ENGINE COULD JUST STOP AND DIE ON ME AT ANY POINT, SUCH AS WHEN DRIVING AT 60+ MPH ON THE FREEWAY, IS RATHER TERRIFYING. FURTHER, GIVEN THE LOW MILES AND YEARS ON THE CAR, RUNNING INTO SUCH A SERIOUS ISSUE IS RATHER UNSETTLING. *TR
VEHICLE EQUIPPED WITH KEY ACTIVATED MEMORY SEATS. WAS USING SAME KEY FOB AS ALWAYS WHEN DRIVER SEAT BEGAN TO MOVE BY ITSELF INTO VARIOUS POSITIONS, ALL WHILE AT TURNPIKE SPEED. WHEN IT FINALLY STOPPED, SEAT WAS RETURNED TO PRIOR POSITION BY DEPRESSING MEMORY BUTTON, BUT BEGAN TO MOVE AGAIN ON ITS OWN SHORTLY AFTERWARDS. THIS ISSUE HAS CONTINUED NOW FOR SEVERAL WEEKS EVEN JUST DRIVING AROUND TOWN. THERE ARE NO OPEN RECALLS OR SERVICE BULLETINS, BUT IS A KNOWN ISSUE IF YOU GO TO THE ONLINE FORUMS. THIS PROBLEM PRESENTS A CLEAR AND PRESENT DANGER AND NEEDS TO BE ADDRESSED IMMEDIATELY! *TR
I RECEIVED A RECALL NOTE CAMPAIGN NO. 14V-176 VANOS ASSEMBLY BOLTS ON MY 2010 BMW 328I IN JUNE. IT IS NOW THE END OF AUGUST AND I HAVE NOT HEARD ANYTHING ABOUT REPAIRS. THE NEAREST GARAGE HASN'T THE PARTS AND SAYS NOTHING OF THE SAFETY OF MY FAULTY VEHICLE OR WHEN PARTS MAY APPEAR. I DON'T KNOW IF I CAN SAFELY DRIVE THE CAR. I NEED TO USE IT, BUT THE LETTER SAYS IT CAN CAUSE A CRASH. HOW LONG WILL THIS CRAP GO ON? I TRIED TO CONTACT BMW CUSTOMER SERVICE OVER A WEEK AGO.....NO RESPONSE. I TRIED TO CALL THE VEHICLE SAFETY OFFICE AT FED GOV.....LONG WAIT ON THE PHONE.....I CAN'T GET ANY ANSWERS FROM ANYBODY. IT'S LIKE THE WHOLE COUNTRY HAS GONE ON VACATION. WHO'S IN CHARGE? WHEN WILL MY CAR BE FIXED? CAN I DRIVE THE CAR IN THE MEANWHILE WITHOUT RISKING MY LIFE? *TR
I WAS TRAVELING ON THE PA TURNPIKE NEAR THE QUAKERTOWN EXIT AT 75 MPH IN THE LEFT HAND LANE WHEN MY CAR SHUT DOWN AND CAME TO A STOP IN ACTIVE TRAFFIC. AS THE CAR WAS SHUTTING DOWN I HAD DIFFICULTY STEERING BUT WAS ABLE TO BRAKE. THERE WERE NO VISIBLE ERROR CODES OR LIGHTS TO INDICATE ISSUE. WHEN ATTEMPTING TO RESTART THE CAR, THE ENGINE WOULD ROLL BUT I WAS UNABLE TO MOVE. I CALLED 911 FOR ASSISTANCE. I WAS FORTUNATE THAT A STATE FARM HIGHWAY WORKER STOPPED TO PROTECT ME FROM HIGH SPEED TRAFFIC COMING UP BEHIND ME UNTIL I COULD BE SAFELY MOVED OFF OF THE ROAD. THE CAR WAS TOWED TO WEST GERMAN BMW IN FORT WASHINGTON, PA. COST FOR THE ABOVE SERVICE WAS PAID FOR BY BMW UNDER A "WARRANTY EXTENSION" AS THIS IS A "KNOWN ISSUE." I WAS UNAWARE OF THIS ISSUE AS NO RECALL OR SERVICE NOTICES HAVE BEEN SENT BY BMW TO INSPECT OR REPAIR FAILING FUEL LINES. I AM FILING THIS COMPLAINT BECAUSE THE ISSUES FOUND IN MY CAR ARE EXCEPTIONALLY SERIOUS AND COULD HAVE RESULTED IN A MAJOR HIGH SPEED ACCIDENT. FURTHERMORE THESE REPAIRS WILL APPEAR ON MY CARFAX AND WILL POSITION MY CAR TO OTHER BUYERS AS ONE WITH MAJOR ISSUES. DURING INSPECTION AND REPAIR PROCESS SEVERAL ISSUE WERE NOTED. 1. NO FAULTS WERE STORED IN THE VEHICLE. 2. UPON CHECKING THE FUEL PRESSURE, NONE WAS FOUND @ RAIL 3. UPON REMOVING THE FUEL TAN COVER THEY DISCOVERED THAT A HOSE POPPED OFF INSIDE THE TANK 4. AFTER REATTACHING, THEY WERE ABLE TO RESTART THE CAR, ONLY TO HAVE THE HOSE COME OFF AGAIN THE NEXT DAY AS IT WAS GOING THROUG
TIRES WITH LARGE BUBBLES ON SEVERAL TIRES AFTER TIRE PURCHASE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 BMW 328i → · Every 328i year → · How the figures are calculated →