Page 2 of 2 · complaints 51–68 of 68

2004 BMW 325Ci complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Visibility › Rearview Mirrors/Devices
Filed May 17, 201234,000 milesNY

TL* THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT STATED THAT THE REAR VIEW MIRROR BECAME DISTORTED AND BEGAN TO LEAK. THE LIQUID BURNED THE GEAR SHIFT CONSOLE PLASTIC. THE DEALER STATED THE REAR VIEW MIRRORS AUTOMATIC DIMMER CONSIST OF A LIQUID. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 34,000. ....UPDATED 06/18/12 *BF THE CONSUMER STATED THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. UPDATED 06/21/12

Power Train › Automatic Transmission
Filed Jun 23, 2011100,000 milesNY

I OWNED THE CAR FOR A YEAR BEFORE IT STARTED GIVING ME PROBLEMS. IT FIRST GAVE ME A PROBLEM CHANGING FROM REVERSE TO DRIVE. IT SLIPS AND WONT GO INTO GEAR. THE MOST DANGEROUS IS WHEN IM TURNING A CORNER AND THE CAR PUTS ITSELF INTO NEUTRAL. AT THIS TIME IT IS NOT DRIVABLE AND I'VE RESEARCHED IT AND IT IS COMMON FOR THIS VEHICLE BUT I DON'T UNDERSTAND WHY THERE ISN'T A RECALL. ITS DANGEROUS! I'VE TAKEN IT TO A MECHANIC AND FOR A SECOND OPINION AT BMW. THE COST TO REPAIR MY CAR IS OVER $5,000, IF I WOULD HAVE KNOWN THAT I WOULD HAVE BOUGHT THE NEWER BMW. NOW IM WITHOUT A CAR WAITING TO GET APPROVED FOR ANOTHER LOAN JUST TO PAY FOR REPAIRS. *TR

Fuel System, Gasoline
Filed May 18, 201058,248 milesUT

2004 BMW 325 CI -- CONSTANT FUEL LEAK. VEHICLE HAS BEEN REPAIRED TWICE BUT THE PROBLEM PERSISTS. *TR

SeatsFire1 injured
Filed Mar 15, 201048,000 milesNC

WHILE DRIVING MY 2004 BMW 325CI SPORT DOWN THE ROAD SMELLED SOMETHING BURNING, LOOKED DOWN MY HEATED SEAT CAUGHT FIRE, BURNT MY LEG, ALMOST WRECKED TRYING TO GET OFF THE HIGHWAY. NOW MY SEAT HAS A HUGE BURNT HOLE IN IT AND CANT USE SEAT HEATERS. BOTH PASSENGER AND DRIVERS SEAT ARE DOING THE SAME THING!!!! MY CAR ONLY HAS 45000 MILES ON IT. THIS NEEDS TO BE A RECALLLLL!!!!! *TR

Power Train
Filed Nov 30, 200983,000 milesOK

AT AROUND 20K MILES, THE SMG (SEQUENTIAL MANUAL GEARBOX W/ PADDLE SHIFTERS) ON MY '04 325CI BEGAN EXPERIENCING MANY OF THE SAME PROBLEMS THAT I'VE READ ABOUT REGARDING THE AUTOMATIC TRANSMISSION. AFTER A COLD NIGHT, THE SMG WOULD NOT SHIFT INTO REVERSE OR DRIVE. IT WOULD KEEP "CLUNKING" OVER AND OVER, CONTINUALLY LOUDER, UNTIL I SHIFTED BACK INTO NEUTRAL. I HAD THE CAR TOWED TO BMW, WHERE THEY HAD TO REPLACE THE TRANNY. AT 83K MILES, I'M STARTING TO NOTICE SOME OF THE SAME PROBLEMS AGAIN. ADDITIONALLY, WITH BOTH TRANNYS, THE CAR DELAYS ITS ACCELERATION FOR ABOUT A SECOND OR TWO WHEN STARTING FROM A STOP. THIS HAS ALWAYS BEEN A PROBLEM. ON TOP OF THAT, MY ALTERNATOR JUST WENT OUT AFTER A COLD NIGHT. IN MY OPINION, BMW'S (AT LEAST MINE) DO NOT LIKE THE COLD! *TR

Air Bags
Filed Mar 31, 200972,000 milesFL

TL*THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT STATED THAT WHEN AN OCCUPANT IS SEATED IN THE PASSENGER SEAT, THE AIR BAG INDICATOR ILLUMINATES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 72,000.

Fuel System, Gasoline › Storage › Tank AssemblyFire
Filed Jan 25, 200617,000 milesFL

DT*: THE CONTACT OWNS A 2004 BMW 325CI. WHILE PUMPING GAS INTO THE VEHICLE THE GAS TANK CAUGHT FIRE. IT WAS DETERMINED BY THE DEALERSHIP THIS COULD HAVE OCCURRED BECAUSE OF STATIC ELECTRICITY. *AK

Electrical System › Ignition › Module
Filed Sep 18, 20059,850 milesMS

NO SING OF MALFUNCTION PRIOR TO OR SINCE INCIDENT. ENGINE CUT OFF WHILE CRUISING ON HIGHWAY. CRUISE CONTROL TURNED OFF, ALL LIGHTS IN DASH LIT UP, ENGINE CAME BACK ON AND EVERYTHING OPERATIONAL IN LESS THAN 5 SECONDS. *NM

Power Train › Clutch Assembly
Filed Sep 21, 2004CO

WHILE DRIVING AT LOW SPED ON LOW TRAFFIC STOPPED AND MOVED FORWARD, THE CLUTCH DIDN'T ENGAGE PROPERLY AND SMELLED BURNING . DEALERSHIP INSPECTED THE VEHICLE SEVERAL TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM . *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Sep 2, 200476 milesNJ

BRAKE FAILURE ( DELAYED BRAKE ENGAGEMENT) ONCE UPON LEAVING THE DEALER SHIP. AGAIN 24 HOURS LATER( RESULTING IN A CRASH) AND ONE WEEK LATER WITH 600 MILES. MW CLAIMS NOTHING WRONG WITH VEHICLE. I TRADED CAR IN REFUSING TO ENDANGER MY LIVE AND THE LIVES OF OTHERS.*AK

Engine and Engine Cooling
Filed Jun 4, 200480,000 milesMO

ENGINE NEEDS TO BE REPLACED ON 2004 BMW 325IC. *MR THE CHECK COOLANT LIGHT HAD COME ON, THEN THE OIL INDICATOR LIGHT AND THEN THE ENGINE STOPPED. THIS ALL OCCURRED WITHIN SECONDS. THE CONSUMER WAS INFORMED THAT A WATER PUMP WAS NEEDED AND THAT THERE WAS A SERIOUS OIL LEAK. THE LEFT AND RIGHT WINDOWS DID NOT MOVE INTO THE LOCK POSITION. *SC *JB

Power Train › Automatic Transmission
Filed May 3, 20044,900 milesVA

BOUGHT THE CAR NEW IN DEC. TRANSMISSION FAILED ALMOST IMMEDIATELY. DEALER TALKED US INTO HAVING A CLUTCH PACK REPLACEMENT AFTER SOFTWARE UPGRADE ATTEMPTS FAILED.*AK NOW THE CAR HAS A NOXIOUS STINKING SMELL EMMINATING FROM THE TRANSMISSION. INDEPENDENT TRANSMISSION EXPERT SAYS THE CLUTCH IS SLIPPING AND BURNING INSULATION. WHILE ATTEMPTING TO MERGE ONTO HIGHWAY WITH THREE PASSENGERS DOWNSHIFTED FOR MORE TORQUE THE ENGINE REVVED AS IF IT WERE IN NEUTRAL. TERRIFYING EXPERIENCE. BMW DEALER AND BMWNA ARE UNWILLING TO ADDRESS THIS PROBLEM. THEY SAY CAR IS PERFORMING NORMALLY. PLEASE HELP.

Power Train › Automatic Transmission
Filed Apr 3, 2004150 milesVA

MY NEW CAR WILL NOT ACCELERATE WHEN I GIVE IT GAS. CONTACTED MY DEALER AND THEY SAID IT WAS "NORMAL FOR A BREAK IN PERIOD". THE CAR HIT 2 - 3,000 RPMS WITHOUT MOVING. VERY SCARY. THIS HAS HAPPENED SEVERAL TIMES USUALLY AFTER NOT DRIVING THE CAR FOR SEVERAL HOURS. THE CAR HAS LESS THAN 2K MILES AND WAS PURCHASED IN DECEMBER. THE BMW MESSAGE BOARDS ARE FILLED WITH OTHER VICTIMS OF THIS KNOWN DEFECT. DEALER SAID I HAVE NOTHING TO WORRY ABOUT AND THAT THE CAR IS UNDER WARRANTY. THIS IS RIDICULOUS FOR A $45,000+ CAR TO BE UNSAFE. WILL YOU PLEASE DO SOMETHING TO ALERT OTHER DRIVERS BEFORE SOMEONE IS KILLED. THANK YOU. *NM

Power Train › Automatic Transmission
Filed Mar 4, 20041,000 milesKY

ON COLD STARTS VEHICLE DOES NOT MOVE WHEN TRANSMISSION PUT IN DRIVE. IT DELAYS FOR 10 TO 15 SECONDS TO ONE MINUTE. I WAS TOLD BY DEALER THAT IT HAS A DEFECTIVE PART AND THEY ARE CURRENTLY REPLACING THE TRANSMISSION. VEHICLE HAS 2000 MILES ON IT. ALSO HAD PROBLEM WITH THE STEPTRONIC TRANSMISSION. VEHICLE WILL NOT ALLOW YOU TO MANUALLY SHIFT THE GEAR WHEN YOU SELECT MANUAL FOR THE CLUTCHLESS SHIFT. IT SIMPLY GETS STUCK AND THEN SHIFTS ON ITS OWN. DEALER HAD NOT HEARD OF THIS PROBLEM. NOW I AM DRIVING 1 2004 X5 AS A LOANER FROM THE DEALER AND IT TOO HAS THE SAME PROBLEM WITH THE STEPTRONIC TRANSMISSION WHEN YOU SELECT MANUAL. I CAN SHORTEN THE DELAY BY INCREASING THE ENGINE SPEED. THE VEHICLE WILL THEN CREEPS FORWARD UNTIL THE TRANSMISSION IS FULLY ENGAGED.

Vehicle Speed Control
Filed Feb 29, 2004NC

BMW 525I 2004: DEALER SAYS THEY CAN NOT SET SPEEDOMETER TO SHOW MILES ACTUALLY TRAVELING: INSTEAD THE SPEEDOMETERS ON ALL CARS ARE SET USING THE FOLLOWING FORMULA: SPEED SHOWN ON SPEEDOMETER X .10 (THE RESULT) ADD 2.4 MILES. THEN TAKE THIS RESULT AND SUBTRACT IT FROM THE MILES SHOWN ON THE SPEEDOMETER TO FIND THE ACTUAL MILES I AM TRAVELING! IN OTHER WORDS IF THE SPEEDOMETER SHOWS I AM TRAVELING 70 MPH X .10 = 7 + 2.4 = 9.4 I AM ACTUALLY GOING 60.6 MILES! BMW REFUSES TO ADJUST THIS. WHAT CAN I DO SHORT OF TRADING IN CAR?*JB

Power Train › Automatic Transmission
Filed Feb 16, 200480 milesVA

COLD MORNING START THE VEHICLE REVS TO 2 -3K RPMS WITH LITTLE OR NO FORWARD MOTION. DRIVE IS NOT ENGAGING. PULLING OUT IN TRAFFIC WAS TERRIFYING. DEALER OFFERED SEVERAL REASONS: 1) NEEDED TO BE BROKEN IN 2) NEEDS A SOFTWARE UPGRADE 3) NEEDS A CLUTCH PACK PART AND FINALLY 4) NEEDS A NEW TRANSMISSION. *AK

Power Train › Automatic Transmission
Filed Jan 28, 20041,108 milesNV

THE STEPTRONIC TRANSMISSION WILL NOT ENGAUGE IN "D" FOR SEVERAL MINUTES AFTER SITTING OVERNIGHT. BMW REPLACED THE TRANSMISSION AT 1100 MILES AND AT 300 MILES THE "NEW" TRANSMISSION IS DOING THE SAME THING. THE CAR GOES IN "R" AND POTENTIALLY COULD LEAVE YOU IN TRAFFIC WITHOUT THE ABILITY TO MOVE OUT OF THE WAY.*AK

Power Train › Automatic Transmission
Filed Jan 21, 2004VA

PETITION FOR DEFECT INVESTIGATION OF THE 2004 BMW 325XI DUE TO HESITATION IN SHIFTING OF THE AUTOMATIC TRANSMISSION WHEN VEHICLE IS IN MOTION ESPECIALLY WHEN ACCELERATING AFTER A FULL STOP. *MR WHEN THE CONSUMER SHIFTED FROM REVERSE TO DRIVE IT EXPERIENCED DELAYS OF FROM ONE HALF MINUTE TO TWO MINUTES BEFORE THE TRANSMISSION SHIFTED INTO DRIVE THEN THE VEHICLE WOULD MOVE FORWARD. *SC

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 BMW 325Ci → · Every 325Ci year → · How the figures are calculated →