Page 4 of 9 · complaints 151–200 of 401

2000 BMW 323i complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Power Train › Automatic Transmission
Filed Sep 15, 200972,000 milesCO

MY 2000 BMW 323I AUTOMATIC TRANSMISSION HAD NO REVERSE AT 72,000 MILES. ALL THE OTHER GEARS WORK FINE. THERE WAS NO SIGNS PRIOR TO THE FAILURE. I HAD THE TRANSMISSION REPLACED AND COST ME $3000. ITS BEEN 4 YEARS SINCE AND STILL NO RECALL DESPITE THE HUNDREDS OF COMPLAINTS WITH THE SAME PROBLEM AND SITUATION. BMW OUTSOURCED THIS TRANSMISSION TO GM WHO USED THE SAME ONE ON THEIR ESCALADES WHICH ALSO FAILED. GM REPLACED THEIR TRANSMISSIONS, BUT THEY WOULDN'T REPLACE BMW'S BECAUSE IT WAS OUTSOURCED....IT WOULD BE REAL NICE IF SOMETHING WAS DONE AND I GET BACK SOME OF THIS MONEY SOME DAY... *TR

Power Train › Automatic Transmission
Filed Sep 11, 200978,200 milesCA

WHEN PUTTING VEHICLE INTO REVERSE, THERE IS NO POWER. ENGINE REVS AS IF IN NEUTRAL. FORWARD GEARS SEEM FINE. INTERNET SEARCH REVEALED THIS IS A COMMON PROBLEM WITH THE TRANSMISSION. THIS HAPPENED WITHOUT WARNING. NO WARNING INDICATORS. ESTIMATED COST OF REPLACEMENT OF THE DEFECTIVE TRANSMISSION IS $6K. *TR

Power Train › Automatic Transmission
Filed Aug 28, 2009106,000 milesIA

I HAD DROPPED MY WIFE OFF AT WORK AFTER LUNCH AND WAS BACKING OUT OF A PARKING STALL. I PUT THE CAR IN REVERSE, LET OFF THE BRAKE AND WAS WATCHING FOR CARS BEHIND ME. I WENT TO GIVE IT A LITTLE GAS TO CONTINUE BACKING UP AND IT REVVED UP AS IF IT WAS IN NEUTRAL. I STOPPED, PUT THE CAR IN NEUTRAL, THEN BACK IN REVERSE AND STILL NOTHING. NO GEAR OR NOTHING. I DROVE HOME IN DRIVE JUST FINE. I PUT IT IN THE GARAGE. I HAVE TESTED IT SINCE AND IT DOES NOTHING IN REVERSE, BUT DRIVES JUST FINE IN DRIVE. *TR

Suspension › Rear
Filed Jul 29, 2009160,000 milesMA

MY 2000 BMW 323I HAS SUB FRAME FRACTURES AS DEFINED IN A CLASS ACTION LAWSUIT AGAINST BMW. IN THE SETTLEMENT, BMW HAS AGREED TO INSPECT AND REPAIR ALL EFFECTED VEHICLES. THE DEALER TOLD ME MY CAR WAS UNREPAIRABLE AND OFFERED ME A CASH SETTLEMENT WELL BELOW AVG TRADE-IN VALUE. I WANT MY CAR FIXED. *TR

Air Bags
Filed Jul 24, 2009GA

ON JULY 1, 2009 RECALL REPAIRS WERE MADE AT UNITED BMW ROSWELL, GA FOR A RECALLED AIRBAG MODULE. A WEEK LATER MY 2000 BMW 323I WAS PARKED AND ALL OF A SUDDEN THE FRONT AIRBAGS DEPLOY. THE DEALERSHIP WAS NOTIFIED AND A TOW TRUCK WAS SENT TO PICKUP AND RETURN THE VEHICLE TO THE DEALERSHIP. AFTER A DAY OF DIAGNOSTIC WORK ON THE CAR THE DEALERSHIP STATES THE CAR WAS INVOLVED IN FRONT END COLLISION. BMW NORTH AMERICA WAS NOTIFIED AFTER DIAGNOSTIC TEST AND IS CURRENTLY BEING "INVESTIGATED".... *TR

Power Train › Manual TransmissionFire
Filed Jul 22, 2009145,000 milesMD

MY BMW 323I NO LONGER GOES INTO REVERSE. I READ ONLINE THIS IS A COMMON PROBLEM WITH CERTAIN BMWS AND I'M WONDERING WHY BMW HASN'T ISSUED A RECALL SINCE THIS IS A SAFETY ISSUE AS WELL AS AN IDENTIFIED COMMON PROBLEM. THE WEBSITE I FOUND OTHER COMPLAINTS ON IS: HTTP://WWW.NOREVERSE.ORG/COMPLAINTS.HTML THE PROBLEM PRESENTLY IS CONSTANT - THE CAR JUST HAS NO REVERSE FUNCTION ANY LONGER. I HAVE NOT HAD IT LOOKED AT BY A SHOP AS THEY WANT $550 TO TAKE THE TRANSMISSION OUT TO EVALUATE (AND THAT COST GOES TOWARD EXPENSE OF REPAIR BUT IF THE REPAIR IS UNAFFORDABLE - IT IS TOO RISKY TO HAVE THEM DO THE EVALUATION AND SPEND $550 FOR NOTHING). SO NOW I'M IN A POSITION WHERE I CAN'T EASILY SELL THE CAR EITHER SINCE I CAN'T EXACTLY DETERMINE EASILY WHAT IS WRONG. FROM WHAT I READ IT IS A PROBLEM WITH THE D-G CLUTCH DRUM THAT CAUSES THIS PROBLEM AND THE ONLY WAY TO FIX IT IS TO REBUILD THE TRANSMISSION. THIS SAME CAR ABOUT 4-5 YEARS AGO HAD FAULTY WIRES WITH THE FAN WHICH WOULD NOT STOP RUNNING. THIS CAUSED AN ELECTRICAL FIRE AND $5000 WORTH OF DAMAGE. *TR

Power Train › Automatic Transmission
Filed Jul 6, 200981,500 milesCA

2000 BMW 323 CSI WITH 81,000 MILES. SUDDEN AND COMPLETE FAILURE OF REVERSE GEAR NO WARNINGS. OTHER GEARS APPEAR UNAFFECTED. CAR APPEARS TO BE IN NEUTRAL WHEN IN REVERSE, ENGINE REVS WITH NO EFFECT. SUGGESTED REPAIR: REPLACE ENTIRE TRANSMISSION FOR A COST OF $6,700. *TR

Power Train › Automatic Transmission
Filed Jul 1, 200987,000 milesCT

I PURCHASED A 2000 BMW 323I FROM CARMAX IN HARTFORD CT. WHEN I PURCHASED THE VECH IT HAD A LITTLE LESS THAN 47,000 MILES. ON SUNDAY 6-28-09 I ATTEMPTED TO BACK THE VECH OUT OF A PARKING SPACE BUT TO MY SURPRISE MY VEHICLE WOULD NOT MOVE, THE REVERSE GEAR STOPPED WORKING. AFTERWARDS I CONTACTED THE DEALER TO VOICE MY CONCERN, TO NO AVAIL THEY WERE RUDE AND NOT HELPFUL AT ALL. I THEN CONDUCTED SOME RESEARCH ON LINE AND TO NO AVAIL I FOUND HUNDREDS OF COMPLAINTS ABOUT THE 3 SERIES BMW MODEL. I AM SHOCKED THAT BMW COULD MAKE SUCH A FAULTY PRODUCT. PLEASE LOOK INTO THIS. THANKS IN ADVANCE. *TR

Power Train › Automatic Transmission
Filed Jun 29, 200972,000 milesAL

I BOUGHT A 2000 BMW 323I IN 2004 THAT HAD BEEN MAINTAINED IMMACULATELY. AT 72,000 MILES, THE CAR SIMPLY WOULD NOT GO INTO REVERSE. MY FATHER TOOK THE CAR TO BMW DEALERSHIP CLOSEST TO MY HOME AND THEY SAID IT WAS A TRANSMISSION PROBLEM AND REPAIRS WERE GOING TO BE ABOUT $5000 FOR A NEW TRANSMISSION. FORTUNATELY, HE IS MECHANICALLY SAVVY, AND FOUND A MECHANIC TO REPAIR THE TRANSMISSION FOR ABOUT $2000. AFTER READING ONLINE THAT BMW WILL DO NOTHING TO HELP REPLACE/REPAIR THE THOUSANDS OF CARS THAT THIS PROBLEM HAS OCCURRED IN, I HAVE TO SAY I AM SEVERELY DISAPPOINTED. WHAT ONCE WAS MY "DREAM CAR" HAS TURNED INTO A NIGHTMARE. *TR

Power Train › Automatic Transmission
Filed Jun 24, 2009120,000 milesMI

NO REVERSE 2000 BMW 323I ... HUNDREDS OF OWNERS HAVE HAD THIS PROBLEM WITH NO HELP FROM BMW EXCEPT TO CHARGE FULL PRICE FOR A NEW TRANSMISSION. *TR

Power Train › Automatic Transmission
Filed Jun 22, 2009108,000 milesNY

ONE DAY IN THE MONTH OF OCTOBER 2008 MY 2000 BMW 3 SERIES WITH OVER 100K MILES WOULD NOT REVERSE, ALTHOUGH IT WOULD GO INTO DRIVE AND MOVE FORWARD. LATER THAT DAY I WAS ABLE TO PUT THE CAR IN REVERSE AND IT MOVED BACKWARDS, THEN HOURS LATER WHEN I PUT THE CAR IN REVERSE AGAIN IT DID NOT WORK. THIS OCCURRED INTERMITTENTLY UNTIL A WEEK LATER IT WOULD NOT GO IN TO REVERSE AT ALL. THE VEHICLE WAS EVALUATED BY A BMW SPECIALIST, WHO STATED THAT IT NEEDED A NEW TRANSMISSION BECAUSE THE REVERSE GEAR DID NOT WORK. THERE'S NO KNOWN REASON WHY THIS HAPPENS, IT JUST DOES. THIS IS A DEFECT IN THE DESIGN. I WAS QUOTED OVER $6000 TO REPLACE MY TRANSMISSION, AND I HAVE PARKED MY CAR SINCE THEN, YET I MAKE A CAR PAYMENT EVERY MONTH. *TR

Power Train › Automatic Transmission
Filed May 12, 200979,000 milesWV

2000 YEAR MODEL BMW 323I REVERSE WENT OUT AT 79,000 MILES. NO WARNING, DRIVE STILL OPERATES FINE. NO HELP FROM BMW. I HAVE HAD NUMEROUS VEHICLES OVER 33 YEARS OF DRIVING AND ONLY ONE FAILED BEFORE 100,000 MILES, A DODGE GRAND CARAVAN AND DODGE TOOK CARE OF IT. THIS IS SAD - THERE SHOULD BE RECOURSE. I AM NOT ASKING FOR A FREE REPLACEMENT SINCE THE VEHICLE IS 9 YEARS OLD BUT THERE SHOULD BE SOME TYPE OF SUPPORT FROM BMW. THIS IS SUPPOSED TO BE A SEALED UNIT WITH "GERMAN ENGINEERING" NO WONDER THEY LOST THE WAR. *TR

Power Train › Automatic Transmission
Filed May 11, 200991,245 milesCA

THE REVERSE ON MY 2000 BMW 323CI WENT OUT YESTERDAY. THE 1ST 2ND AND 3RD FORWARD GEARS ALL WORK PERFECT BUT THE REVERSE GEAR WON'T ENGAGE. *TR

Power Train › Automatic Transmission
Filed Apr 27, 2009166,210 milesTX

I OWN A 2000 BMW 323CI FOR A LITTLE OVER A YEAR NOW AND I'VE HAD TO PUT ABOUT $6,000.00 IN REPAIRS INTO IT BUT ALL IN SMALL PROBLEMS. LAST WEEK, WITH NO WARNING MY CAR WOULD NOT GO INTO REVERSE. I WENT ONLINE TO SEE HOW MUCH A TRANSMISSION WOULD COST AND TO MY SURPRISE I FOUND THOUSANDS OF PEOPLE WITH THE EXACT SAME PROBLEM AND IN ALL CASES BMW NEVER ADMITS TO A FAULTY PART AND A RECALL ON THERE TRANSMISSION. I HAVE ALWAYS TAKEN MY CAR TO THE BMW DEALER AND HAVE GOTTEN MY WORK DONE THERE BUT NOT THIS TIME. IT WOULD COST ME NEARLY $8,000.00 TO FIX IT THERE. *TR

Power Train › Automatic Transmission
Filed Apr 25, 200995,000 milesCA

MY 2000 BMW 323I (95,000 MILES) WOULD NOT SHIFT INTO REVERSE. TOOK IT TO BMW DEALERSHIP TO FIND OUT WHAT THE PROBLEM WAS. THE DEALERSHIP SAID IT WAS THE TRANSMISSION AND IT WOULD HAVE TO BE REPLACED, COSTING $6000. DID SOME RESEARCH ON THE INTERNET AND WAS SURPRISE TO FIND OUT THAT THE REVERSE GEAR FAILURE IS A COMMON PROBLEM WITH THE BMW CARS DURING MY YEAR. READ THOUSANDS OF COMPLAINTS FROM BMW CUSTOMERS WITH THE SAME REVERSE FAILURE PROBLEM. THE COMPANY, BMW, IS AWARE THAT THIS IS A COMMON PROBLEM, POSSIBLY A DEFECT, AND OFFERS NO ALTERNATE SOLUTION OTHER THAN TO REPLACE THE ENTIRE TRANSMISSION AT A VERY COSTLY PRICE WHEN THE ONLY PROBLEM IS THE REVERSE GEAR AND EVERYTHING ELSE WORKS FINE. KNOWING THAT I AM NOT THE ONLY ONE SUFFERING WITH THIS EXPENSIVE PROBLEM I FEEL THAT THE BMW SHOULD STAND BY THE QUALITY OF THEIR PRODUCT. IT DOES NOT MAKE SENSE TO PURCHASE A NEW TRANSMISSION, AS THIS IS OUR ONLY RECOURSE ACCORDING TO THE DEALERSHIP, WHEN THE REVERSE FAILURE WILL MORE THAN LIKELY HAPPEN AGAIN! THANK YOU VERY MUCH. *TR

Power Train › Automatic Transmission
Filed Apr 13, 200950,000 milesCA

CAR FAIL TO ENGAGE TO REVERSE WHILE STUCK IN AN SITUATION. WITH THE ZF TRANSMISSION ON THE 2000 3 SERIES, THE REVERSE DRUM IS MADE OF ALUMINUM AND VERY EASY TO CRACK, EACH TIME IT CRACKS, YOU ARE NOT ABLE TO ENGAGE THE CAR IN REVERSE AT ALL. TO HAVE THIS PROBLEM FIXED, YOU EITHER NEED NEW TRANSMISSION OR I HEARD THERE IS A NEW REINFORCED DRUM THAT FIXED THE ISSUE, MY CONCERN IS OVER THOUSANDS OF PEOPLE HAVE THE SAME ISSUE AND EACH TIME IT COSTS 4 OR 5 THOUSAND TO FIX BECAUSE OF THE FAULTY PART INSIDE THE TRANSMISSION, WHY ARE THERE STILL NO RECALLS YET? THIS IS A PRETTY DANGEROUS SITUATION WHEN YOUR CAR CAN'T MOVE BACKWARDS AND YOU ARE STUCK IN THE LOT, PLEASE READ MY REFERENCE LINK, AS THIS IS MY 3RD TRANSMISSION. THANKS. HTTP://WWW.NOREVERSE.ORG HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/BMW_TRANS.HTML. *TR

Power Train › Automatic Transmission
Filed Apr 11, 200916,600 milesCA

I OWN A 2000 323CI AND LIKE SO MANY OTHERS MY TRANSMISSION HAS FAILED, NO REVERSE. THIS IS A MAJOR SAFETY ISSUE AND I HOPE SOMEONE WITHIN THIS AGENCY TAKES SOME ACTION, LIKE A RECALL , I MEAN WTF, R TAX DOLLARS IN ACTION ONCE AGAIN :( *TR

Power Train › Automatic Transmission
Filed Apr 7, 200967,000 milesGA

MY 2000 BMW 323I HAS HAD NUMEROUS PROBLEMS SINCE I PURCHASED IT BACK IN JANUARY OF 2001. I HAVE NOW REPLACED 6 OR 7 WINDOW REGULATORS, THE SUNROOF, THE RADIATOR, THE CV BOOTS AND NOW THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED TO THE TUNE OF $5,151. OH AND DID I MENTION THAT THIS CAR ONLY HAS 67,000 MILES ON IT??!! APPARENTLY THE PROBLEMS WITH THE WINDOW REGULATORS AND THE TRANSMISSION IS A RAMPANT ISSUE WITH THIS CAR AND AFTER MANY COMPLAINTS, BMW REFUSES TO ACKNOWLEDGE OR ADDRESS THE PROBLEM. THEY SHOULD NOT BE ALLOWED TO GET AWAY WITH THIS TYPE OF NEGLIGENCE. *TR

Power Train › Automatic Transmission
Filed Apr 5, 2009107,000 milesCT

"NO REVERSE" BMW TRANSMISSION ZF SHP19. *TR

Power Train › Automatic Transmission
Filed Apr 2, 2009111,200 milesCA

THE CAR WON'T BACK UP AT ALL IN THE REVERSE GEAR. ALL THE FORWARD GEARS WORK GREAT, BUT THE REVERSE GEAR IS PRETTY MUCH LIKE A NEUTRAL GEAR. THE CAR JUST REVS WITHOUT ANY MOVEMENT. *TR

Service Brakes, Hydraulic
Filed Apr 1, 2009111,000 milesWI

A YEAR AGO, MY GAS GAUGE SENSOR WENT OUT. THE CAR HAD LESS THAN 100,000 MILES ON IT. TODAY, MY 2000 BMW 323I HAS 111,000 MILES ON IT AND THE VEHICLE WILL NOT DRIVE IN ANY GEAR WITHOUT A GRINDING SOUND. I ALMOST GOT KILLED BY A CAR BEHIND ME BECAUSE I COULD SUDDENLY NOT ACCELERATE AT A STOP LIGHT AND I HAD TO GET OUT TO PUSH THE VEHICLE TO SAFETY. WITHIN THE PAST FEW MONTHS THE CAR WOULD DRIVE, BUT ONLY WHEN IT WAS WARM. NOW IT IS COMPLETELY INOP. THIS CAR HAS BEEN WELL MAINTAINED! IT WOULD COST ME OVER $4000 TO GET A NEW TRANSMISSION AND I STILL OVER $6000 ON THE CAR. DESPITE THOUSANDS OF COMPLAINTS REGARDING THE 2000 BMW 323I TRANSMISSION FAILURE, BMW REFUSES TO DO ANYTHING. I CURRENTLY HAVE NO OPERABLE VEHICLE AND I STILL HAVE TO MAINTAIN MY AUTO LOAN PAYMENTS AND FIND ALTERNATE TRANSPORTATION TO WORK. I HAVE SPENT OVER $3500 IN ADDITIONAL REPAIRS TO THIS VEHICLE ON BRAKES, NEW CATALYTIC CONVERTER SENSORS, TRAILING ARM, BALL BEARINGS, ETC. *TR

Power Train › Automatic Transmission
Filed Mar 31, 200942,290 milesFL

I HAVE A BMW 323I THAT I BOUGHT NEW BACK IN 2000. THIS HAS BEEN A SECONDARY CAR THAT I HAVE TAKEN VERY GOOD CARE OF. RECENTLY, AT 43,000 MILES AS I WAS TRYING TO REVERSE, THE CAR JUST IDLED AS IF IT WERE IN NEUTRAL. ONCE I PUSHED IT OUT OF THE PARKING SPACE IT WOULD DRIVE FORWARD ONLY. NO WARNING WHATSOEVER ON THE DASH. UPON FURTHER REVIEW OF THIS ISSUE I FOUND A WEBSITE CALLED NOREVERSE.ORG. APPARENTLY THIS IS A VERY FREQUENT OCCURRENCE WITH THIS CAR THAT BMW DOESN'T WANT TO ACKNOWLEDGE. I TOOK MY CAR TO THE DEALER AND THEY TOLD ME THAT BECAUSE THE CAR IS BEYOND WARRANTY THEY CAN'T HELP ME. I TOLD THEM ABOUT THE COMPLAINT WEBSITE AND THEY TOLD ME THAT THEY HAD NEVER HEARD OF IT. I CAN'T BELIEVE THEY AREN'T WILLING TO MAKE THIS RIGHT. THIS IS A DEFECTIVE PART WITHOUT A DOUBT. *TR

Power Train › Automatic Transmission
Filed Mar 22, 2009167,000 milesGA

THERE WERE NO EVENTS LEADING TO MY CARS TRANSMISSION FAILURE. THE REVERSE FAILED ABRUPTLY AND NOW WORKS INTERMITTENTLY. I HAVE HAD THE CAR FOR AROUND THREE YEARS AND IT WAS FINE UNTIL IT HIT AROUND 167,000 MILES. I HAVE NOT HAD THE MONEY TO FIX THE PROBLEM SO NOTHING HAS BEEN DONE TO FIX IT. I HAVE BEEN INFORMED THAT THE ONLY SOLUTION IS TO REPLACE THE ENTIRE TRANSMISSION. *TR

Power Train › Automatic Transmission
Filed Mar 16, 2009110,000 milesWA

HELLO- I HAVE A 2000 BMW 323CI. RECENTLY, THE REVERSE FUNCTION SIMPLY FAILED TO RESPOND. THERE WAS NO EVENT THAT LED UP TO THIS FAILURE. I HAVE READ NUMEROUS (HUNDREDS) OF ARTICLES/COMMENTS ON THE NET OF OTHER INDIVIDUALS EXPERIENCES DIFFICULTIES WITH THE REVERSE FUNCTION OF THIS MODEL CAR - RELATED TO THE ZF5HP19 TRANSMISSION BUILD. THERE MUST BE SOME HELP TO BE PROVIDED FOR WHAT IS OBVIOUSLY A RECALL-WORTHY MALFUNCTION. PLEASE HELP. *TR ANDR BEARFIELD

Power Train › Automatic Transmission
Filed Mar 12, 200966,151 milesNY

THE AUTOMATIC TRANSMISSION FAILED ON MY 2000 BMW 323 WAGON, AFTER HAVING TRAVELED ONLY 66,151 MILES. THE TRANSMISSION WILL NOT GO INTO REVERSE. I PURCHASED THE CAR AS A CERTIFIED PRE-OWNED BMW IN 2002 FROM WINLSOW BMW OF COLORADO SPRINGS, CO. THE CAR HAS ALWAYS BEEN GARAGED AND PROFESSIONALLY SERVICED. FOLLOWING THE REVERSE TRANSMISSION FAILURE, GAULT BMW OF ENDICOTT NY (NEAREST TO ME NOW) OFFERED THAT THERE WERE NO "OPEN CAMPAIGNS" TO FIX THE DEFECTIVE TRANSMISSION AND ESTIMATED (OVER THE PHONE) THAT THE REPAIR WOULD COST BETWEEN $4,000-6,000 AT THEIR DEALERSHIP. GAULT BMW'S SERVICE MANAGER RECOMMENDED A SPECIFIC LOCAL INDEPENDENT TRANSMISSION REPAIR SHOP AS A CHEAPER ALTERNATIVE. THE REPAIR COST ME $3,246.18. I WAS WITHOUT THE USE OF THE CAR FROM 13 DEC 08 TO 14 JAN 09. *TR

Power Train › Automatic Transmission
Filed Mar 10, 2009117,915 milesIN

I PROCEEDED INTO A PARKING LOT AREA. I CAME TO A COMPLETE STOP IN FRONT OF THE OPEN PARKING SPOT AND BEGAN TO BACK INTO POSITION WHEN I DETERMINED THAT MY VEHICLE WOULD NOT OPERATE IN REVERSE. I PARKED THE VEHICLE, TURNED THE VEHICLE OFF, TURNED THE VEHICLE BACK ON AND IT WOULD STILL NOT GO IN REVERSE. THE VEHICLE OPERATES NORMALLY IN FORWARD DRIVE CONDITION. UPON RESEARCH OF THIS MATTER, MULTIPLE COMPLAINTS REGARDING THIS ISSUE HAVE BEEN PREVIOUSLY DISCUSSED. *TR

Power Train › Automatic Transmission
Filed Mar 4, 200982,500 milesTX

THE REVERSE GEAR OF MY 2000 BMW 323I WAGON WILL ENGAGE ONLY WITH NO ACCELERATION. OTHER GEARS WORK FINE. TRYING TO ACCELERATE WHILE IN REVERSE GEAR JUST REVS THE ENGINE. REPAIR SHOP HAS TOLD ME THAT MY REVERSE DRUM NEEDS TO BE REPLACED WHICH WILL REQUIRE OVER 17 HOURS OF TRANSMISSION WORK - ABOUT $2500. I ONLY HAVE 82,000 MILES ON THIS CAR. *TR

Power Train › Automatic Transmission
Filed Feb 23, 2009132,000 milesCA

I PURCHASED A 2000 USED BMW 323I WITH THE SPORTS PACKAGE AND STEPTRONIC. THE REVERSE WENT OUT AT 132K MILES LAST NIGHT. I HAVE SEEN A GREAT DEAL OF COMPLAINTS AND WOULD LIKE TO RECOMMEND A RECALL. HTTP://WWW.NOREVERSE.ORG/COMPLAINTS.HTML. *TR

Power Train › Automatic Transmission
Filed Feb 22, 2009132,000 milesCA

I HAVE A 2000 BMW 323I WITH 132K MILES ON IT. LIKE EVERYONE ELSE WHO'S REPORTED THIS ISSUE, MY REVERSE GEAR SUDDENLY STOPPED WORKING WHEN I WAS TRYING TO BACK OUT OF MY PARKING SPOT. NO DASH WARNING LIGHTS OR ANY OTHER AUDIBLE INDICATORS OF FAILURE. IT WAS LIKE THE CAR WAS IN NEUTRAL WHEN I TRIED TO GO INTO REVERSE. DRIVE WORKS JUST FINE, BUT I AM VERY DISAPPOINTED IN THIS SUDDEN FAILURE OF THE TRANSMISSION. *TR

Power Train › Automatic Transmission
Filed Feb 17, 200935,000 milesIL

WELL KNOWN, YET UNACKNOWLEDGED PROBLEM WITH BMW 3 SERIES' TRANSMISSIONS. THE PROBLEM BEGAN WITH A FAILURE TO ENGAGE IN REVERSE. THE SOLUTION IS TOTAL REPLACEMENT OF THE TRANSMISSION WITH A COST OF OVER $5000. *TR

Power Train › Automatic TransmissionCrash
Filed Feb 1, 200961,000 milesWA

I WAS PARKED FACING DOWNHILL IN MY 2000 BMW 323CI WHEN I SELECTED REVERSE TO BACK OUT OF MY PARKING SPOT. THE REVERSE GEAR DID NOT ENGAGE AND THE CAR ROLLED FORWARD UNEXPECTEDLY STRIKING THE CAR IN FRONT OF ME. FORTUNATELY, DAMAGE WAS INCONSEQUENTIAL (A FEW SCRATCHES/SCUFFS), BUT HAD THERE BEEN A PERSON IN FRONT OF ME, THAT PERSON WOULD HAVE BEEN SERIOUSLY INJURED. THE REVERSE GEAR HAS FAILED COMPLETELY AND WITHOUT ANY WARNING. MY BMW DEALER SAYS THE CAR NEEDS A NEW TRANSMISSION AT 60K MILES! *TR

Power Train › Automatic Transmission
Filed Jan 30, 200967,000 milesCA

THE TRANSMISSION OF MY 2000 BMW 323I FAILED TO REVERSE WITHOUT ANY WARNING EVEN THROUGH ALL THE RECOMMENDED MAINTENANCE SERVICE HAVE BEEN DONE. *TR

Power Train › Automatic Transmission
Filed Jan 15, 2009103,000 milesCA

REVERSE SUDDENLY STOPPED WORKING ON 2000 BMW 323I. AFTER SEARCHING THE INTERNET FOR A SOLUTION, I DISCOVERED IT IS A WIDESPREAD AND COMMON PROBLEM, THUS MY COMPLAINT. SUCH A KNOW ISSUE SHOULD INVOLVE A RECALL AND, BMW, THE COMPANY RESPONSIBLE SHOULD BE COMPELLED TO REMEDY THE DEFECT IN THEIR PRODUCT. *TR

Power Train › Automatic Transmission
Filed Jan 14, 200965,000 milesCA

REVERSE TRANSMISSION ON MY 2000 BMW WENT OUT WITH ONLY 65K MILES. I ASKED BMW IF THERE WAS ANY RECORD OF THIS AND THEY SAID NONE. I THEN FOUND NOREVERSE.ORG. THIS IS A WEB SITE WITH OVER 1000 COMPLAINTS OF THE SAME ISSUE FOR THE SAME PART ON THE SAME CARS MAKE AND MODEL. BMW CHARGED ME $100 TO LOOK AT THE PROBLEM. THEN GAVE ME AN EST OF $6K TO $8K TO REPAIR IT. THEY GAME ME NO OTHER OPTION. *TR

Power Train › Automatic Transmission
Filed Jan 14, 200998,500 milesGA

MY 2000 BMW 323I HAS 98.5K MILES ON IT. AFTER WORKING PERFECTLY FINE IT HAS NOW FAILED TO GO IN THE REVERSE GEAR. IT USES AN AUTOMATIC ZF 5HP19 TRANSMISSION. UPON TAKING IT TO A REPAIR SHOP AND TALKING TO OTHER BMW OWNERS IT SEEMS THIS IS A COMMON MECHANICAL FAILURE IN THE TRANSMISSION DUE TO FAULTY WORKMANSHIP. I SERVICE THIS CAR ON A REGULAR BASIS AND TAKE EXTREME CARE WITH IT IN ALL ASPECTS. MY COMPLAINT IS IN REGARDS TO BMW NOT ISSUING A RECALL ON THIS PRODUCT WHEN IT IS COMMON KNOWLEDGE THE TRANSMISSION IS FAULTY. THE COST QUOTED TO ME FROM BMW IS $5500. BMW HAS LOST MY BUSINESS FOREVER. *TR

Structure
Filed Jan 8, 200975,620 miles00

WHILE JACKING UP THE CAR ON THE FRONT-DRIVERS-SIDE THE JACK POINT ON THE VEHICLE FAILED. THE METAL WHERE THE JACK GOES BENT INWARDS INTO THE VEHICLE DUE TO RUST. THIS PART OF THE CAR MAY HAVE RUSTED DUE TO A WATER LEAK POSSIBLY FROM THE SUNROOF. *TR

Seats
Filed Jan 8, 200963,300 miles00

THE DRIVERS SEAT IS A HEATED SEAT. THE HEATER BECAME SO HOT THAT IT MELTED A HOLE INTO THE SEAT, WHICH IS FAKE LEATHER OR VINYL. THIS COULD HAVE CAUSED A FIRE, DISTRACTED THE DRIVER, OR CAUSED A BURN TO EXPOSED SKIN WITH DIRECT CONTACT. THE SEAT ALSO SHOWS DISCOLORATION IN OTHER AREAS WHERE IT HAS HEATED TOO HOT. *TR

Power Train › Automatic Transmission
Filed Jan 8, 200960,000 miles00

AUTOMATIC STEP-TRONIC TRANSMISSION REVERSE GEAR STOPPED WORKING. THIS REQUIRED A COMPLETE OVERHAUL OF THE TRANSMISSION. THE TRANSMISSION FLUID IS LIFETIME, AND THERE ARE NO SERVICE REQUIREMENTS. THE TRANSMISSION IS ORIGINAL AND WAS MANUFACTURED BY ZF FRIEDRICHSHAFEN FOR BMW. *TR

Power Train › Automatic Transmission
Filed Jan 4, 200987,000 milesNJ

REVERSE GEAR STARTED NOT ENGAGING AND FINALLY HAS GIVEN OUT COMPLETELY. ALL OTHER GEARS WORK FINE AND ENGAGE PROPERLY. CAR HAS ALWAYS BEEN PROPERLY SERVICED AND MAINTAINED. THERE ARE CURRENTLY 93,000 MILES ON THE VEHICLE, AVERAGE FOR ITS' AGE. IT IS VERY FRUSTRATING TO HAVE TO PUSH THIS OTHERWISE WONDERFUL CAR OUT OF OUR DRIVEWAY! *TR

Power Train › Automatic Transmission
Filed Jan 3, 2009180,750 milesCA

THE TRANSMISSION ON MY 2000 BMW 323I SEEMED TO BE GOING OUT SO I TOOK IT TO MY MECHANIC FOR MAINTENANCE BUT AFTER 3 WEEKS IT SEEMED TO HAVE THE SAME PROBLEM. I LOOKED IT UP AND IT SEEMS THAT BMW CARS HAVE THE SAME ISSUE. I DON'T HAVE 6000 DOLLARS LAYING AROUND TO GET A NEW TRANS. NOW IM AFRAID THAT MINE WOULD GO OUT SOON. AND IM WONDERING WHY BMW IS NOT TAKING RESPONSIBILITY FOR THEIR PRODUCT, NO RECALL?, NO HELP?, WHAT'S GOING ON?, I NEED ANSWERS. *TR

Power Train › Manual Transmission
Filed Dec 31, 2008110,000 milesVA

2000 BMW 323I NO REVERSE, NO POWER STEERING. *TR

Power Train › Automatic Transmission
Filed Dec 30, 200898,000 milesMD

1.I ATTEMPTED TO PUT MY CAR IN REVERSE IN A PARKING LOT THAT WAS COMPLETELY FLAT. 2. THE BMW 323I REFUSED TO GO INTO THE REVERSE GEAR, INSTEAD CHANGING THE CAR INTO THE NEUTRAL GEAR. THIS IS REPEATED EVERY TIME I ATTEMPT TO REVERSE. I MUST NOW PUSH MY CAR OUT OF PARKING SPOTS AND AVOID SITUATIONS THAT WOULD GET ME STUCK. 3. I CHOSE TO REPLACE THE TRANSMISSION WITH A REBUILT TRANSMISSION. OTHERWISE I COULD HAVE HAD THE TRANSMISSION REBUILT, REPLACING THE BROKEN CLUTCH DRUM WITH A NEW CLUTCH DRUM. *TR

Power Train › Automatic Transmission
Filed Dec 22, 2008146,000 milesCA

THE REVERSE GEAR OF MY VEHICLE BECAME INOPERATIVE WITHOUT WARNING. THE VEHICLE WAS ALWAYS SERVICED IN ACCORDANCE WITH MANUFACTURER RECOMMENDATIONS AT THE DEALERSHIP. THERE WERE NO INDICATIONS OR WARNING PRIOR TO THE FAILURE. *TR

Power Train › Automatic Transmission
Filed Dec 16, 200854,485 milesIL

BACKING INTO PARKING SPOT FOUND THAT I COULD NOT GO INTO REVERSE. WAS STUCK IN THE MIDDLE OF A STREET! JUST GOT TOLD THAT THEY NEED TO REPLACE THE ENTIRE TRANSMISSION FOR $6000. BMW NO REVERSE PROBLEM. *TR

Power Train › Automatic Transmission
Filed Dec 14, 2008158,000 milesTX

2000 BMW 323I ZF 5HP19 TRANSMISSION, WILL NOT GO INTO REVERSE ALL OF A SUDDEN. NOTHING ELSE TO SAY. VERY BIG PROBLEM AMONGST BMW 323I. *TR

Power Train › Manual Transmission
Filed Dec 8, 200898,000 milesCA

2000 BMW 323I REVERSE GEAR DOES NOT WORK. I STARTED MY CAR AND SHIFTED INTO REVERSE GEAR, AND NOTHING HAPPENED. I HAD JUST PARKED THE CAR APPROXIMATELY 1 HOUR EARLIER. THERE WAS NO INDICATION PRIOR TO THIS INCIDENT THAT THERE WAS A PROBLEM WITH THE TRANSMISSION. IN ANTICIPATION OF A COSTLY AND LENGTHY REPAIR PROCESS, I BEGAN TO EXPLORE THE INTERNET FOR OPTIONS, AND IT IS ONLY THEN THAT I REALIZED THAT THIS IS A WIDESPREAD PROBLEM THAT HAS OCCURRED TO NUMEROUS OTHER BMW OWNERS. I AM NOT ALONE AND BMW OF NA IS DOING NOTHING TO ADDRESS THE MANUFACTURER'S DEFECT. I CONSIDER THIS A SAFETY ISSUE. BMW HAS NO MAINTENANCE REQUIREMENT FOR THIS TRANSMISSION. I AM ASSUMING THAT THEY THINK IT IS REPLACE UPON FAILURE. UNACCEPTABLE, THE PART THAT FAILED IS CALLED THE DRUM. A BAND BEAKS AND THE REVERSE GEAR IS BROKEN. THEY HAVE MODIFIED THE MATERIALS IN THE NEWER DRUMS TO ALLEVIATE THE PROBLEM . THAT TELLS ME THAT THEY ARE AWARE THAT THE MATERIAL THEY INSTALLED IN MY VEHICLE WAS INADEQUATE. I HAVE NOT REPAIRED THE VEHICLE AT THIS TIME STILL SHOPPING AROUND FOR OPTIONS. THIS IS A SAFETY ISSUE AND A RECALL IS WARRANTED. *TR

Power Train › Automatic Transmission
Filed Dec 5, 2008100,950 milesAZ

LAST WEEK MY CAR QUIT GOING IN REVERSE LEAVING ME STRANDED. THIS CAR HAS 100,000 MILES AND HAS BEEN EXTREMELY WELL MAINTAINED AS I HAVE BEEN THE ORIGINAL OWNER. THIS IS APPARENTLY A COMMON PROBLEM WITH 99/00 BMWS AND THE ZF AUTOMATIC TRANSMISSIONS. THE TRANSMISSION HAS TO BE COMPLETELY REBUILT AT A COST OF OVER $3000. THE FACT THAT THIS IS SUCH A COMMON FAILURE AND CAN PUT INDIVIDUALS AT RISK IS UNCONSCIONABLE. IMAGINE A TRANSMISSION GOING OUT DURING A U-TURN WHERE REVERSE IS NEEDED TO SAFELY MOVE FROM ONCOMING TRAFFIC? *TR

Power Train › Automatic Transmission
Filed Nov 28, 2008123,000 milesUT

MY REVERSE STOPPED WORKING ON MY 2000 BMW 323I. I HAVE SEEN THIS IS A COMMON PROBLEM WITH THIS CAR. BMW REFUSES TO TAKE RESPONSABILITY. CURRENTLY I DO NOT HAVE THE MONEY TO REPLACE THE TRANSMISSION. *TR

Power Train › Automatic Transmission
Filed Nov 25, 200885,000 milesTX

RECENTLY MY CAR QUIT GOING IN REVERSE AS I WAS BACKING OUT OF A PARKING SPACE. LUCKILY I WAS ON A SLIGHT INCLINE & THERE WERE NO ONCOMING CARS BECAUSE I WOULD HAVE BEEN HIT AS I ROLLED VERY SLOWLY INTO THE ROAD LIKE I WAS IN NEUTRAL. THIS CAR HAS 85,000 MILES AND HAS BEEN EXTREMELY WELL MAINTAINED. I HAVE SINCE LEARNED THAT IT IS A COMMON PROBLEM WITH 1999-2006 BMWS. THERE ARE 2 DIFFERENT BMW TRANSMISSIONS MADE BY ZF, AND BOTH HAVE A PART CALLED A DRUM THAT IS TOO WEAK TO LAST VERY LONG, AND THE MANUFACTURER HAS STARTED MAKING A STRONGER REPLACEMENT PART. MY TRANSMISSION HAD TO BE COMPLETELY REBUILT IN ORDER TO REPLACE THAT PART, AND THE DEBRIS FROM THE BROKEN DRUM HAS TO CLEANED OUT. IT TOOK 3 DAYS & COST OVER $3000 TO REBUILD. *TR

Power Train › Automatic Transmission
Filed Nov 19, 200865,000 milesMD

THE REVERSE GEAR ON MY 2000 323I BMW STOPPED WORKING. IT GOES INTO NEUTRAL INSTEAD. ALL THE OTHER GEARS WORK EXCEPT REVERSE. I ONLY HAVE 65,000 MILES ON THE CAR AND HAVE BEEN TOLD I MAY NEED A NEW TRANSMISSION. A NEW TRANSMISSION AT 65,000 MILES IS RIDICULOUS. I CALLED BMW OF NORTH AMERICA AND MY DEALERSHIP. THEY SAY THEY HAVE NEVER HEARD ABOUT THIS, YET IF YOU DO A SIMPLE WEB SEARCH ON BMW REVERSE TRANSMISSION PROBLEMS, IT IS A VERY COMMON ONE. I DO NOT THINK IT'S FAIR TO PAY FOR A "LEMON" TRANSMISSION. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 BMW 323i → · Every 323i year → · How the figures are calculated →