2020 Blue Bird All American School Bus

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the seats. It has been recalled 20 times.

What fails
ComponentReportsCrashesFiresInjuries
Seats3
000
Fuel System, Diesel1
000

20 safety recalls

Part 573 reports
Equipment › Other › Labels24V758000
Filed Oct 11, 202428,479 vehiclesBlue Bird Body Company

Defect. Blue Bird Body Company (Blue Bird) is recalling certain 2019-2024 Vision and All American school buses. The emergency exit label operating instructions lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Risk. An emergency exit label that is difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.

Remedy. Dealers will replace the emergency exit label, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Blue Bird Customer Service at 478-822-2242. Blue Bird's number for this recall is R23CK (SB).

Structure › Body › Roof and Pillars24V543000
Filed Jul 19, 202416,708 vehiclesBlue Bird Body Company

Defect. Blue Bird Bus Company (Blue Bird) is recalling certain 2019-2023 Vision, All American Front Engine, and All American Rear Engine school buses. An exterior roof joint may have been manufactured with insufficient strength that can allow the roof panels to separate in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Risk. Roof panels that separate during a crash can increase the risk of injury.

Remedy. Dealers will inspect the roof panel joints and install additional rivets as necessary, free of charge. Owner notification letters were mailed September 17, 2024. Owners may contact Blue Bird customer service at 1-478-822-2242.

Seats24V078000
Filed Feb 7, 20246,691 vehiclesBlue Bird Body Company

Defect. Blue Bird Body Company (Blue Bird) is recalling certain 2020-2024 Vision 2020-2023 All American school buses. The convertible seats may have been incorrectly installed, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk. An unsecured seat may not adequately restrain an occupant, increasing the risk of injury during a crash.

Remedy. Dealers will inspect and repair the seat, free of charge. Owner notification letters were mailed March 04, 2024. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R24CM-SB.

Structure23V778000
Filed Nov 20, 20236,124 vehiclesBlue Bird Body Company

Defect. Blue Bird Body Company (Blue Bird) is recalling certain 2014-2024 All American school buses equipped with 39" High Back seat restraining barriers. The bolts securing the restraining barriers to the floor may separate when fully loaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 222, "School Bus Passenger Seating and Crash Protection."

Risk. An unsecured seat restraining barrier may not properly restrain an occupant during a crash, increasing their risk of injury.

Remedy. Dealers will install a longer bolt with rectangular washer and nut, free of charge. Owner notification letters are expected to be mailed January 16, 2024. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R23CU-SB. This recall is an expansion of recall number 23V-777.

Power Train › Driveline23V276000
Filed Apr 18, 2023419 vehiclesBlue Bird Body Company

Defect. Blue Bird Body Company (Blue Bird) is recalling certain 2018-2021 All American and Vision School Buses, equipped with PowerDrive 7000 electric drive systems. The System Control Module (SCM) may activate the anti-rollback feature, causing the vehicle to reverse faster than expected when the vehicle is in reverse and pointing downhill with the brake pedal not applied.

Risk. A vehicle reversing faster than expected can increase the risk of a crash.

Remedy. Dealers will update the SCM software calibration, free of charge. Owner notification letters were mailed May 10, 2023. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R23CG (SB)

Electrical System › Propulsion System22V505000
Filed Jul 14, 2022482 vehiclesBlue Bird Body Company

Defect. Blue Bird Body Company (Blue Bird) is recalling certain 2018-2022 All American and Vision school buses equipped with Cummins PD7000 Electric Drivetrains containing an electric air compressor. The air compressor housing is improperly grounded, causing electrical voltage greater than 50V AC during operation.

Risk. An improperly grounded air compressor can cause electric shock, increasing the risk of injury.

Remedy. Dealers will install an electrical ground strap between the compressor motor housing and vehicle chassis, free of charge. Owner notification letters were mailed February 6, 2023. Owners may contact Blue Bird's customer service at 1-478-822-2242. Blue Bird's number for this recall is R22BY-SB.

Fuel System, Diesel › Fuel Injection System › Fuel Rail21V312000
Filed May 4, 20211,053 vehiclesBlue Bird Body Company

Defect. Blue Bird Body Company (Blue Bird) is recalling certain 2018-2022 All American buses. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. The remedy for this recall is still under development. Owner notification letters were mailed on July 30, 2021. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R21BH-SB.

Power Train21V300000
Filed Apr 28, 2021302 vehiclesBlue Bird Body Company

Defect. Blue Bird Body Company (Blue Bird) is recalling certain 2018-2021 Vision and All American school buses. The drivetrain may experience an electromagnetic noise on the Control Area Network (CAN) bus, which may cause a loss of electrical power to the power steering pump.

Risk. A loss of assisted power steering increases the risk of a crash.

Remedy. Cummins will replace the High Voltage Low Power Inverter Harness, and install an overlay harness, free of charge. Interim owner notification letters were mailed on May 22, 2021. Owner notification letters were mailed on October 25, 2021. Owners may contact Blue Bird customer service at 1-478-822-2242.

Service Brakes, Air21V284000
Filed Apr 22, 20211,634 vehiclesBlue Bird Body Company

Defect. Blue Bird Body Company (Blue Bird) is recalling certain 2020-2022 Vision and All American school buses. A retainer was not properly seated in the SC-3 single check valve and may not provide source air isolation when pressure is applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake System."

Risk. Unintended spring brake application may occur, increasing the risk of a crash.

Remedy. Dealers will replace the SC-3 check valves, free of charge. Owner notification letters were mailed on November 18, 2021. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R21BE-SB.

Electrical System › Propulsion System › Shock Protection21V253000
Filed Apr 12, 2021292 vehiclesBlue Bird Body Company

Defect. Blue Bird Body Company (Blue Bird) is recalling certain 2018-2021 Vision and All American school buses. The electric drive train cannot detect isolation faults when the high voltage contactors are closed.

Risk. An undetected high voltage isolation can expose service personnel to high voltage, increasing the risk of injury.

Remedy. Blue Bird will notify owners, and dealers will update the Vehicle Control Unit software or install a different combination of High Voltage Power Distribution Unit hardware, free of charge. The recall began on May 22, 2021. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R21BD-SB.

Showing 10 of 20 campaigns, newest first.

What owners reported

Newest filings
Fuel System, Diesel
Filed Oct 23, 2025100,000 milesGA

The contact called about a 2020 Blue Bird BB Conventional. The contact was a bus driver for the Coweta School District and stated that while at the diesel fuel pump, diesel spilled out of the spout. The contact stated that the failure occurred after the vehicle was fueled and while closing the fuel cap. The contact stated that approximately two gallons of diesel spilled out of the spout. The contact stated that the vehicle was parked, and the following day, the contact found a diesel fuel spill on the ground. The contact stated that approximately four gallons of diesel were lost. No warning lights were illuminated. A contact notified the fleet mechanic about the issue. The mechanic informed the contact that the described incident was normal for the type of school bus and to continue driving the vehicle. The vehicle was not diagnosed or repaired. The failure was a recurring failure, and the contact parked the vehicle, and the vehicle was no longer driven due to safety concerns. The contact stated that other bus drivers also complained about similar failures with other Blue Bird School buses. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

Seats
Filed Oct 10, 2024PA

Bluebird Next Gen seats continuously break. The seat bottoms break under the weight of a high school aged kid. If the child is sitting in the seat when it breaks it could injure the child. The seat backs also break regularly.

Seats
Filed Sep 30, 2024KY

I am writing to bring to your attention several persistent issues we have encountered with the Blue Bird student seating in our buses. The seat backs, constructed from a black mesh material welded at all four corners and secured with a top bar, have repeatedly failed. We have observed that nearly all of our seats have broken seat backs, necessitating multiple repairs at Central States of Lexington. Despite these efforts, we continue to find broken seat frames. This is particularly concerning as, in the event of an accident, these seats would not adequately provide the necessary compartmentalization for student safety. We are in the process of replacing the seat frames in the buses that are currently damaged, but given our experience, we believe that using the same materials will only result in further issues in the near future. To date, we have identified a total of six buses affected by this problem. The Kentucky Department of Education has conducted a review of our district's situation and expressed dissatisfaction with the quality of the seats provided by Blue Bird. This leads us to believe that this issue may not be limited to our district or state. Please advise on how you would like to proceed with the investigation of this complaint. We currently have one bus out of service at our shop, available for in-person inspection. Additionally, I can provide photographs that document the problems we have encountered with the seating in our Blue Bird buses. Thank you for your at

Seats
Filed Sep 30, 2024KY

I am writing to bring to your attention several persistent issues we have encountered with the Blue Bird student seating in our buses. The seat backs, constructed from a black mesh material welded at all four corners and secured with a top bar, have repeatedly failed. We have observed that nearly all of our seats have broken seat backs, necessitating multiple repairs at Central States of Lexington. Despite these efforts, we continue to find broken seat frames. This is particularly concerning as, in the event of an accident, these seats would not adequately provide the necessary compartmentalization for student safety. We are in the process of replacing the seat frames in the buses that are currently damaged, but given our experience, we believe that using the same materials will only result in further issues in the near future. To date, we have identified a total of six buses affected by this problem. The Kentucky Department of Education has conducted a review of our district's situation and expressed dissatisfaction with the quality of the seats provided by Blue Bird. This leads us to believe that this issue may not be limited to our district or state. Please advise on how you would like to proceed with the investigation of this complaint. We currently have one bus out of service at our shop, available for in-person inspection. Additionally, I can provide photographs that document the problems we have encountered with the seating in our Blue Bird buses. Thank you for your at

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2020
YearComplaintsRecallsFiresDeathsAssessment
20270300Routine
20260400Routine
20250200Routine
20240400Routine
20232600Routine
202221010Routine
202101800Routine
2020 — this page42000Routine

Compare every All American School Bus year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 11, 2024. Source: NHTSA Office of Defects Investigation.