2013 Bison Coach Trail Hand

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Equipment13V363000
Filed Aug 15, 2013125 vehiclesNavistar, Inc.

Defect. Navistar is recalling certain model year 2013 Bison Coach Stratus, Stratus Express, Stratus Lite, Trail Express, Trail Hand, and Traveler recreational trailers manufactured February 20, 2013, through May 7, 2013. Due to a design change in the Dometic-brand power awning motor assembly, the motor assembly screws may unknowingly shear.

Risk. If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy. Navistar will notify owners, and Dometic staff will replace the affected motors with one of a different design. The recall began on September 16, 2013. Owners may contact Navistar at 1-331-332-1590 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 15, 2013. Source: NHTSA Office of Defects Investigation.