Owners filed 3 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electronic Stability Control (esc)
1
0
0
0
Electrical System › Ignition › Module
1
0
0
0
Electrical System
1
0
0
0
5 safety recalls
Part 573 reports
Electrical System10V180000
Filed May 3, 20101,895 vehiclesBig Dog Motorcycles, Llc
Defect. BIG DOG IS RECALLING CERTAIN 2004 CHOPPER, BULLDOG, RIDGEBACK, MASTIFF, BOXER, AND PITBULL MOTORCYCLES. THERE IS A POSSIBLE LOOSE CONNECTION BETWEEN THE HARNESS CONNECTOR AND THE ELECTRONIC HARNESS CONTROLLER.
Risk. THIS CONDITION MAY CAUSE THE MOTORCYCLE TO EXPERIENCE INTERMITTENT LOSS OF ELECTRICAL POWER TO VARIOUS COMPONENTS, WHICH CAN LEAD TO, AMONG OTHER THINGS, A LOSS OF HEADLAMP FUNCTION OR A VEHICLE STALL, INCREASING THE RISK OF A CRASH.
Remedy. BIG DOG WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE MOTORCYCLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT BIG DOG AT 1-316-219-9121.
Filed Nov 2, 20044,457 vehiclesBig Dog Motorcycles, Llc
Defect. ON CERTAIN MOTORCYCLES, THE KICKSTAND SPRING ATTACHING STUD MAY BREAK OFF ALLOWING THE KICKSTAND TO DEPLOY INTO THE EXTENDED POSITION.
Risk. IF THE KICKSTAND DEPLOYS, IT COULD CAUSE A CRASH WITHOUT PRIOR WARNING.
Remedy. DEALERS WILL INSPECT AND INSTALL A NEW KICKSTAND UNIT. THE RECALL BEGAN ON DECEMBER 20, 2004. OWNERS SHOULD CONTACT BIG DOG AT 316-267-9121.
Steering › Steering Wheel/Handle Bar04V164000
Filed Apr 6, 20042,098 vehiclesBig Dog Motorcycles, Llc
Defect. ON CERTAIN MOTORCYCLES, A SCREW MAY BECOME LOOSE IN THE HANDLEBAR CONTROL DUE TO THE LACK OF A LOCK WASHER AND LOCTITE.
Risk. THIS COULD CAUSE THE THROTTLE OR FRONT BRAKE CONTROL TO BIND, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSTALL A LOCK WASHER AND LOCTITE. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT BIG DOG AT 1-316-219-7006.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder04V137000
Filed Mar 23, 20041,906 vehiclesBig Dog Motorcycles, Llc
Defect. ON CERTAIN MOTORCYCLES, THE PISTON IN THE REAR MASTER CYLINDER MAY HAVE BEEN IMPROPERLY SIZED, WHICH COULD CAUSE THE REAR BRAKES TO DRAG OR LOCKUP.
Risk. THIS COULD RESULT IN A CRASH.
Remedy. DEALERS WILL REMOVE THE PISTON FROM THE REAR MASTER CYLINDER AND REPLACE IT WITH A NEW PISTON. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT BIG DOG AT 1-316-267-9121.
What owners reported
Newest filings
Electrical System
Filed Dec 30, 201022,000 milesGU
SIR / MADAM, THIS IS MY THIRD REQUEST FOR INFORMATION OF WHERE AND WHEN THE REPAIR OF THE EHC RECALL WAS PERFORMED ON MY BIKE. NO ONE HAS ANSWERED MY REQUEST. I HAVE TALKED TO THE PREVIOUS OWNER AND WAS INFORMED THIS RECALL WAS NOT TAKEN CARE OF. I HAVE ALL SERVICE RECORDS AND SHOW NO SERVICE BEING DONE TOWARD MY BIGDOG MOTORCYCLE EHC MODULE. SIMPLY STATING THIS RECALL HAS BE DONE IS ACCEPTABLE TO ME. I HAVE BEEN EXPERIENCING ALL SYMPTOMS IN REGARDS TO RECALL # - -- - - - - - -. I HAVE FILED A COMPLAINT WITH NHTSA # - - - - - - -, THAT I HAVE REQUESTED ALL INFORMATION FROM BIGDOG CORPORATION IN REGARDS TO WHERE AND WHEN ALL RECALLS WERE PERFORMED FOR VERIFICATION. NHTSA CONFORMATION # - - - - - - - -. FOR A THIRD TIME EXTENDING MY REQUEST TO ALL INFORMATION WERE AND WHEN ALL RECALL IN QUESTION FOR 2004 TO DATE PRESENT WAS PERFORMED ON MY MOTORCYCLE. I SHOW NO RECORD IN MY FILE THAT ANY RECALL HAS BEEN PERFORMED. IF YOU SO CHOOSE TO NOT HONOR MY REQUEST I WILL SEEK FURTHER ASSISTANCE ALONG WITH NHTSA IN DOING SO.
Electronic Stability Control (esc)
Filed Dec 28, 201022,000 milesGU
LOSS OF ELECTRICAL POWER CAUSING MOTORCYCLE TO STALL OR COMPLETE SHUT DOWN WHILE OPERATING. LOSS OF ELECTRICAL TO IGNITION COIL AND LIGHT. AFC RECALL # 10V180000. I'M 3RD OWNER... HAVE ALL SERVICE PAPER ON BIKE.. CONTACTED BIGDOG CORPORATION.THEY STATED THAT THIS RECALL WAS COMPLETED...I REQUESTED INFORMATION PAPER WORK OR COMPUTER DATA OF WHEN AND WHERE THIS RECALL WAS PERFORMED..MY RECORDS SHOW OF NO PRIOR SERVICE DONE TO THIS ELECTRONIC HARNESS CONTROL MODULE BY ME OR PRIOR OWNERS.THEY HAVE NOT AFTER SEVERAL ATTEMPTS RETURNED MY CALL OR E-MAILS...DO TO WHERE I RESIDE THE ISLAND OF GUAM I'M ONLY ABLE TO COMMUNICATE WITH NHTSA VIA-EMAIL BIG DOG CORPORATION WILL NOT WORK WITH ANY INDIVIDUAL OR COMPANY THAT IS NOT A BIG DOG DEALERSHIP. THERE IS NO AUTHORIZED DEALER IN GUAM. I SHOULD STILL BE ABLE TO HAVE A DEALERSHIP IN CALIFORNIA MAIL ME THIS PART... CAN YOU PLEASE HELP? THANK YOU. *TR
Electrical System › Ignition › Module
Filed Sep 29, 200730 milesFL
I HAVE A 2004 BIG DOG PIT BULL MOTORCYCLE. I HAVE BEEN HAVING FOR THE PAST FEW MONTHS, PROBLEMS WITH IT STARTING AND IT CUTTING OFF WHILE DRIVING!!! I TOOK IT TO THE BIG DOG DEALER IN JACKSONVILLE, FL AND THEY SAID IT WAS THE EHC MODULE. THE EHC MODULE NEEDS TO BE REPLACED AND THIS IS GOING TO COST ME ABOUT $700.00, AND THE MODULE PART IS ON BACKORDER FROM THE MANUFACTURE. FOR AT LEAST A COUPLE OF WEEKS. I DID SOME RESEARCH ONLINE AND FOUND THERE WERE RECALLS FOR 2005,2006 AND 2007 FOR THE SAME PROBLEM AND NO RECALLS FOR 2004. I CALLED BIG DOG HEADQUARTERED IN WICHITA KS AND THEY TOLD ME THE PART MAY NOT BE AVAILABLE UNTIL NOVEMBER! AND I WOULD HAVE TO PAY FOR IT BECAUSE 2004 ARE NOT ON RECALL... THIS IS A MANUFACTURE PROBLEM AND COULD BE FATAL...!! I SHOULD NOT BE LIABLE FOR THIS!!! PLEASE HELP!!! *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 3, 2010. Source: NHTSA Office of Defects Investigation.