2004 Bigdog Mastiff

Defect. BIG DOG IS RECALLING CERTAIN 2004 CHOPPER, BULLDOG, RIDGEBACK, MASTIFF, BOXER, AND PITBULL MOTORCYCLES. THERE IS A POSSIBLE LOOSE CONNECTION BETWEEN THE HARNESS CONNECTOR AND THE ELECTRONIC HARNESS CONTROLLER.

Risk. THIS CONDITION MAY CAUSE THE MOTORCYCLE TO EXPERIENCE INTERMITTENT LOSS OF ELECTRICAL POWER TO VARIOUS COMPONENTS, WHICH CAN LEAD TO, AMONG OTHER THINGS, A LOSS OF HEADLAMP FUNCTION OR A VEHICLE STALL, INCREASING THE RISK OF A CRASH.

Remedy. BIG DOG WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE MOTORCYCLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT BIG DOG AT 1-316-219-9121.

Defect. ON CERTAIN MOTORCYCLES, THE KICKSTAND SPRING MAY STRETCH AND DETACH FROM THE MOUNTING BRACKET OR THE KICKSTAND.

Risk. THIS WILL ALLOW THE KICKSTAND TO DEPLOY INTO THE EXTENDED POSITION AND CAUSE A CRASH.

Remedy. DEALERS WILL INSTALL A NEW KICKSTAND SPRING FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 17, 2006. OWNERS MAY CONTACT BIG DOG AT 316-267-9121.

Defect. ON CERTAIN MOTORCYCLES, THE KICKSTAND SPRING ATTACHING STUD MAY BREAK OFF ALLOWING THE KICKSTAND TO DEPLOY INTO THE EXTENDED POSITION.

Risk. IF THE KICKSTAND DEPLOYS, IT COULD CAUSE A CRASH WITHOUT PRIOR WARNING.

Remedy. DEALERS WILL INSPECT AND INSTALL A NEW KICKSTAND UNIT. THE RECALL BEGAN ON DECEMBER 20, 2004. OWNERS SHOULD CONTACT BIG DOG AT 316-267-9121.

Defect. ON CERTAIN MOTORCYCLES, A SCREW MAY BECOME LOOSE IN THE HANDLEBAR CONTROL DUE TO THE LACK OF A LOCK WASHER AND LOCTITE.

Risk. THIS COULD CAUSE THE THROTTLE OR FRONT BRAKE CONTROL TO BIND, WHICH COULD RESULT IN A CRASH.

Remedy. DEALERS WILL INSTALL A LOCK WASHER AND LOCTITE. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT BIG DOG AT 1-316-219-7006.

Defect. ON CERTAIN MOTORCYCLES, THE PISTON IN THE REAR MASTER CYLINDER MAY HAVE BEEN IMPROPERLY SIZED, WHICH COULD CAUSE THE REAR BRAKES TO DRAG OR LOCKUP.

Risk. THIS COULD RESULT IN A CRASH.

Remedy. DEALERS WILL REMOVE THE PISTON FROM THE REAR MASTER CYLINDER AND REPLACE IT WITH A NEW PISTON. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT BIG DOG AT 1-316-267-9121.

I BOUGHT THIS BIKE FOR MY HUSBAND AT BLACK HILLS HARLEY DAVIDSON,RAPID CITY SD JAN 2015. WE HAD TO RIGHT AWAY GET NEW BATTERY,NEW IGNITION SWITCHES,WE WENT TO GO OUT FOR A RIDE LAST WEEK FINALLY AND ONCE AGAIN HEADLIGHT FAILURE, I HAVE FOUND A RECALL ON THIS ISSUE, HARLEY DAVIDSON WILL NOT REPAIR, BIG DOG WENT OUT OF BUSINESS I WAS TOLD THEY ARE STILL RESPONSIBLE FOR THIS RECALL FOR SEVEN YEARS? I DO NOT KNOW WHERE TO GO OR DO I NEED LEGAL REPRESENTATION? MY VIN NUMBER [XXX] NHTSA CAMPAIGN NUMBER:10V180000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE ELECTRICAL SYSTEM HAD INTERMITTENT PROBLEMS SINCE THE BIKE WAS NEW. HEADLIGHT WOULD FLICKER ON & OFF, REAR TAIL LIGHTS FLASHED ON & OFF. NOTHING WAS FOUND WHEN BIKE WAS TAKEN TO LOCAL DEALER FOR ROUTINE MAINTENANCE. EHC MODULE COMPLETELY FAILED NOW AND BIKE WILL NOT RUN. TOLD THE REPLACEMENT PART IS NOT YET AVAILABLE AND WHEN IT IS, IT WILL COST WELL OVER $1000.00 TO REPAIR AND BIG DOG REFUSES TO COVER IT AND SAID "SORRY, BIKE IS OUT OF WARRANTY". I HAVE NEVER BEEN CONTACTED ABOUT A RECALL. *TR

TL* THE CONTACT OWNS A 2004 BIG DOG MASTIFF. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V180000, (ELECTRICAL SYSTEM). THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIRS. THE VEHICLE WAS TAKEN TO VARIOUS AUTHORIZED DEALERS WHERE THE CONTACT WAS ADVISED THAT THE NECESSARY PARTS TO PERFORM THE REMEDY WERE UNAVAILABLE DUE TO THE FINANCIAL STATUS OF THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,300.

2004 AND OTHER YEARS. THE ECH UNIT. MANY OF THESE HAVE WENT BAD. THE BIG DOG COMPANY IS NOT TAKING RESPONSIBILITY FOR THIS. I WAS HOPING TO GET AN INVESTIGATION STARTED.

TL*THE CONTACT OWNS A 2004 BIG DOG MASTIFF. WHILE DRIVING 45 MPH, THE HEADLIGHTS WENT OUT. THE CONTACT PULLED INTO A GAS STATION AND INSPECTED THE FUSES AND CIRCUIT BREAKERS. AFTER SITTING, THE HEADLIGHTS ILLUMINATED. HE STATED THAT THE HEADLIGHTS OPERATED INTERMITTENTLY. OCCASIONALLY, THE HIGH BEAMS WOULD ILLUMINATE. THE CONTACT HAS NOT YET TAKEN THE VEHICLE TO THE DEALER. THE MANUFACTURER STATED THAT THEY HAD AN ISSUE WITH A LOT OF THE VEHICLES AND THE CONTROL BOXES WERE ON BACK ORDER. THE CURRENT MILEAGE WAS 10,200 AND FAILURE MILEAGE WAS 8,000. UPDATED 04-09-08 *BF

SQUEALING NOISE COMING FROM PRIMARY GETS LOUDER AS IT REACHES NORMAL OPERATING TEMPERATURE. DEALER SAYS THEY DON'T KNOW WHAT IS WRONG. AFTER MANUFACTURER HAD THE BIKE FOR 3 WEEKS, THEY SAID "WE GAVE IT OUR BEST SHOT WITH OUR BEST TECH, HAVE YOUR ATTORNEY CALL US". ONE OF NUMEROUS PROBLEMS NOT FIXED. *NM