Owners filed 4 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Electrical System | 3 | 0 | 0 | 0 | |
| Exterior Lighting › Headlights | 1 | 0 | 0 | 0 |
Defect. ON CERTAIN MOTORCYCLES, THE KICKSTAND SPRING ATTACHING STUD MAY BREAK OFF ALLOWING THE KICKSTAND TO DEPLOY INTO THE EXTENDED POSITION.
Risk. IF THE KICKSTAND DEPLOYS, IT COULD CAUSE A CRASH WITHOUT PRIOR WARNING.
Remedy. DEALERS WILL INSPECT AND INSTALL A NEW KICKSTAND UNIT. THE RECALL BEGAN ON DECEMBER 20, 2004. OWNERS SHOULD CONTACT BIG DOG AT 316-267-9121.
Defect. ON CERTAIN MOTORCYCLES, THE PISTON IN THE REAR MASTER CYLINDER MAY HAVE BEEN IMPROPERLY SIZED, WHICH COULD CAUSE THE REAR BRAKES TO DRAG OR LOCKUP.
Risk. THIS COULD RESULT IN A CRASH.
Remedy. DEALERS WILL REMOVE THE PISTON FROM THE REAR MASTER CYLINDER AND REPLACE IT WITH A NEW PISTON. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT BIG DOG AT 1-316-267-9121.
TL* THE CONTACT OWNS A 2004 BIG DOG CHOPPER. THE CONTACT RECEIVED A RECALL LETTER REFERENCING, NHTSA CAMPAIGN ID NUMBER: 10V180000, ELECTRICAL SYSTEM. THE OWNER TOOK THE VEHICLE IN FOR THE RECALL REMEDY IN JUNE AND THEY STATED THEY HAD TO ORDER THE PARTS AND IT WOULD BE ABOUT 2 MONTHS. AT THE TIME OF THE COMPLAINT, THE MANUFACTURER STATED THE PART IS NOT MANUFACTURED ANYMORE AND THEY MAY BE ABLE TO GET IT FROM ANOTHER SUPPLIER BUT IT WOULD TAKE AN ADDITIONAL 6 TO 7 WEEKS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
TL* THE CONTACT OWNS A 2004 BIG DOG DAYTEC CHOPPER MOTORCYCLE. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WOULD INTERMITTENTLY FLUCTUATE FROM ON AND OFF. THE DEALER ADVISED THAT THE EHC MODULE HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 8,000.
TL*THE CONTACT OWNS A 2004 BIGDOG DAYTEC CHOPPER MOTORCYCLE. THE CONTACT RECENTLY PURCHASED THE VEHICLE. WHILE TRAVELING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO RESTART THE ENGINE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN PERFORMED DIAGNOSTIC TESTS AND STATED THAT THE FAILURE WAS RELATED TO THE COMPUTERIZED SYSTEM. THE VEHICLE IS CURRENTLY INOPERABLE AND HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 25,440.
TL*THE CONTACT OWNS A 2004 BIG DOG DAYTEC CHOPPER. WHENEVER THE CONTACT RIDES THE VEHICLE, ALL OF THE ELECTRICAL COMPONENTS SHUT OFF, INCLUDING THE MOTORCYCLE ITSELF. HE HAS TAKEN THE BIKE TO THE DEALER AND WAS INFORMED THAT THE EHC MODULE FAILED. THE CONTACT DISCOVERED A RECALL FOR THE FAILURE, BUT IT DOES NOT INCLUDE HIS MODEL YEAR. THE FAILURE MILEAGE WAS 21,00 AND CURRENT MILEAGE IS 23,00. UPDATED 04-08-08 *BF
4 of 4 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 2, 2004. Source: NHTSA Office of Defects Investigation.