Owners filed 11 complaints about this vehicle with federal regulators, most often about the structure › frame and members. It has been recalled 3 times.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Structure › Frame and Members | 6 | 0 | 0 | 0 | |
| Tires | 1 | 0 | 0 | 0 | |
| Structure › Motorcycle › Kickstand/Center Stand | 1 | 1 | 0 | 1 | |
| Fuel System, Gasoline › Storage › Tank Assembly | 1 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Engine | 1 | 0 | 0 | 0 | |
| Electrical System › Wiring | 1 | 0 | 0 | 0 |
Defect. ON CERTAIN MOTORCYCLES, THE KICKSTAND SPRING ATTACHING STUD MAY BREAK OFF ALLOWING THE KICKSTAND TO DEPLOY INTO THE EXTENDED POSITION.
Risk. IF THE KICKSTAND DEPLOYS, IT COULD CAUSE A CRASH WITHOUT PRIOR WARNING.
Remedy. DEALERS WILL INSPECT AND INSTALL A NEW KICKSTAND UNIT. THE RECALL BEGAN ON DECEMBER 20, 2004. OWNERS SHOULD CONTACT BIG DOG AT 316-267-9121.
Defect. ON CERTAIN MOTORCYCLES ASSEMBLED WITH AN EARLY VERSION ROLLING THUNDER FRAME, A STRESS CRACK COULD EMERGE IN THE FRAME.
Risk. THIS CONDITION COULD OCCUR WITHOUT ANY PRIOR WARNING, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPAIR THE FRAME. OWNER NOTIFICATION BEGAN JANUARY 15, 2004. OWNERS SHOULD CONTACT BIG DOG AT 1-316-267-9121.
Defect. ON CERTAIN MOTORCYCLES, THE FUEL TANK MOUNT MAY HAVE BEEN IMPROPERLY WELDED. THIS CAN CAUSE THE TANK TO FAIL WITH THE POSSIBILITY OF FUEL SPILLAGE.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REMOVE THE FUEL TANK AND SHIP IT TO BIG DOG FOR REPAIR. BIG DOG WILL RE-WELD THE MOUNT, REPAIR THE PAINT, AND RETURN IT BACK TO THE DEALER FOR RE-INSTALLATION. OWNER NOTIFICATION BEGAN ON JULY 31, 2003. OWNERS SHOULD CONTACT BIG DOG AT 1-316-219-6584.
THE RUBBER PEELED OFF OF THE FRONT TIRE. THE MANUFACTURER WAS NOTIFIED. *AK *TT THE PROBLEM WAS CONCLUDED AS A MOLD CLOSURE ISSUE. *SC
ELECTRICAL WIRING MALFUNCTIONED. AS A RESULT, THE BRAKE LIGHT AND TURNS SIGNALS FAILED. DEALER HAS KEPT THE MOTORCYCLE FOR SIX WEEKS ATTEMPTING TO REPAIR THE PROBLEM. *AK
CONSUMER RECEIVED A RECALL NOTICE TO REPAIR AND REINFORCE THE FRAME. NO PARTS WERE AVAILABLE. SERVICE MANAGER GARY.*AK
NHTSA 03V535000/FRAME CRACKS. CONSUMER RECEIVED A RECALL NOTICE ON JANUARY AND CONTACTED THE DEALER FOR AN APPOINTMENT. THE DEALER INFORMED THAT IT WOULD TAKE THREE MONTHS FOR THEM TO FIX THE VEHICLE. PLEASE PROVIDE FURTHER DETAILS. *NM
CONSUMER RECEIVED RECALL 03V535000, CONCERNING FRAME CRACKS. DEALER HAD THE MOTORCYCLE SINCE JANUARY 30, 2004. CONSUMER WAS UNABLE TO CONTACT THE MANUFACTURER CONCERNING THE MOTORCYCLE.*AK
CONSUMER BELIEVE HIS MOTORCYCLE QUALIFIED AS A LEMON DUE TO A CRACKED GAS TANK AT THE REAR MOUNTING PLATE. *PH CONSUMER DEMANDING FULL REFUND OF DOWN PAYMENT, SIX MONTHLY PAYMENTS, AND FULL PAY OFF FROM LOAN. *LA
DEALERSHIP PICKED UP THE CONSUMER'S MOTORCYCLE 2 MONTHS AND 3 WEEKS AGO TO DELIVER IT TO THE MANUFACTURER TO HAVE THE FRAME CRACK RECALL 03V535000 REPAIRS PERFORMED. RECALL REPAIRS WERE NOT PERFORMED YET BECAUSE THE MANUFACTURER DID NOT RECEIVE THE MOTORCYCLE.*AK
WHILE DRIVING 40 MPH, THE VEHICLE CRASHED INTO A METAL DEBRIS WHICH CAUSED THE KICK STAND TO BRAKE. THE VEHICLE WAS TOWED TO THE DEALER. THE MECHANIC STATED, THE DRIVER HAD LEFT THE KICK STAND OUT. PLEASE PROVIDE FURTHER DETAILS. *JB
DEALER KEPT THE MOTORCYCLE SINCE JANUARY 15, 2004 FOR THE NHTSA RECALL CAMPAIGN 03V35000. ON THE FRAME CRACKING. CONSUMER CALLED THE DEALER AND ASKED WHEN HE WILL BE ABLE TO FIX MOTORCYCLE. DEALER STATED MOTORCYCLE HAD TO BE SENT TO THE MANUFACTURER IN KANSAS TO COMPLETE THE RECALL. MANUFACTURER WILL RETURN MOTORCYCLE WHEN THERE WAS ENOUGH TO LOAD A TRUCK TO BRING THEM BACK, THIS MIGHT TAKE ANOTHER MONTH. *AK
DEALER KEPT THE MOTORCYCLE SINCE JANUARY 24, 2004 FOR THE NHTSA RECALL CAMPAIGN 03V35000. ON THE FRAME CRACKING. CONSUMER CALLED THE DEALER AND ASKED WHEN HE WILL BE ABLE TO FIX MOTORCYCLE. DEALER STATED " MOTORCYCLE" HAD TO BE SENT TO THE MANUFACTURER IN KANSAS, TO COMPLETE THE RECALL. MANUFACTURER WILL RETURN MOTORCYCLE WHEN THERE WAS ENOUGH TO LOAD A TRUCK TO BRING THEM BACK, THIS MIGHT TAKE ANOTHER MONTH. *AK
OIL LEAKS, HAS BEEN LEAKING UNDER THE MOTORCYCLE FOR ABOUT THREE WEEKS. DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM TWICE, BUT IT IS STILL LEAKING. DEALER DID NOT IDENTIFY THE FAILED COMPONENT TO THE CONSUMER. *AK
11 of 11 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 2, 2004. Source: NHTSA Office of Defects Investigation.