Owners filed 4 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires
3
0
0
0
Electrical System › Instrument Cluster/Panel
1
0
0
0
3 safety recalls
Part 573 reports
Structure › Body07V580000
Filed Dec 18, 20078,061 vehiclesBig Dog Motorcycles, Llc
Defect. ON CERTAIN MOTORCYCLES, THE REAR FENDER STRUT ATTACHING BOLTS CAN FAIL ALLOWING THE REAR FENDER TO DETACH FROM THE MOTORCYCLE.
Risk. THIS COULD OCCUR WITHOUT PRIOR WARNING AND COULD RESULT IN AN INJURY OR A CRASH.
Remedy. DEALERS WILL REMOVE EXISTING STRUT BOLTS AND REPLACE WITH HIGHER TENSILE STRENGTH ATTACHING BOLTS AND UPDATED WASHERS. HIGHER TORQUE VALUES WILL BE OBSERVED WHEN INSTALLING THE REPLACEMENT FASTENERS. THE RECALL BEGAN ON JANUARY 21, 2008. OWNERS MAY CONTACT BIG DOG AT 316-267-9121.
Equipment07E058000
Filed Aug 15, 20071,800 vehiclesBig Dog Motorcycles, Llc
Defect. CERTAIN BIG DOG AFTERMARKET SISSY BAR ASSEMBLIES SOLD AS AN ACCESSORY PART FOR THE MOTORCYCLES LISTED ABOVE. THE SISSY BAR ASSEMBLIES MAY BE UNDERSIZED, ALLOWING EXCESSIVE MOVEMENT OF THE SISSY BAR. OVER TIME, THIS COULD CAUSE THE BOLTS THAT RETAIN THE SISSY BAR TO BREAK ALLOWING THE SISSY BAR TO DETACH FROM THE MOTORCYCLE.
Risk. THIS CONDITION COULD OCCUR WITHOUT WARNING AND COULD RESULT IN INJURY AND/OR A CRASH.
Remedy. BIG DOG WILL NOTIFY OWNERS AND REPLACE THE AFFECTED SISSY BARS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT AUGUST 24, 2007. OWNERS CAN CONTACT BIG DOG MOTORCYCLES CUSTOMER SERVICE DEPARTMENT COLLECT AT 316-267-9121.
Electrical System07V355000
Filed Aug 8, 2007181 vehiclesBig Dog Motorcycles, Llc
Defect. ON CERTAIN MOTORCYCLES, THE TACHOMETER BOARD MAY HAVE BEEN IMPROPERLY INSTALLED.
Risk. IMPROPERLY INSTALLED TACHOMETER BOARDS MAY DEVELOP A SHORT CIRCUIT THAT COULD CAUSE THE MOTORCYCLE TO SHUT DOWN. THIS COULD OCCUR WITHOUT PRIOR WARNING AND RESULT IN A CRASH.
Remedy. DEALERS WILL ISOLATE THE TACHOMETER BOARD FROM THE HOUSING. THE RECALLBEGAN ON AUGUST 27, 2007. OWNERS MAY CONTACT BIG DOG AT 1-316-219-9129 OR E-MAIL AT [email protected].
What owners reported
Newest filings
Tires
Filed Aug 27, 20118,200 milesMI
AVON TIRES, INSTALLED: 11-13-2009 MILEAGE: 3200 MILES, NO ABUSE, NORMAL RIDING CONDITIONS. AVON COBRA 300/35VR18 AV72. DOT: ATAP 12 (4708) DEFECT: JOIN SPLICE SEPARATION. FIRST NOTICED TIRE LAYER SEPARATION ON 7-12-2011. REQUIRED TO GO THROUGH INSTALLER - DISTRIBUTOR, THEN DISTRIBUTOR WILL DETERMINE WARRANTY COVERAGE. FROM HEARING OTHER FEEDBACK FROM FORUM MEMBERS, WARRANTY COVERAGE IS RARE OR DENIED ALL TOGETHER. IN THE MEANTIME THE CUSTOMER MUST WAIT FOR RESULTS AND NOT ABLE TO RIDE. CUSTOMER ALSO PAYS FOR RETURM POSTAGE AND LABOR TO REMOVE AND REPLACE. WARRANTY IS WORTHLESS IMO. AVON TIRE REPRESENTATIVES OPTIONS: 1. PURCHASE A TIRE FROM YOUR DEALER AND HAVE IT MOUNTED. HAVE THEM RETURN THE TIRE FOR WARRANTY DETERMINATION. ONCE THE DETERMINATION IS MADE IT WILL EITHER BE 100% REPLACE, PRORATED PRICE OR WARRANTY DENIED. OR 2. HAVE THE DEALER RETURN YOUR TIRE FOR WARRANTY CONSIDERATION AND WAIT UNTIL THE DETERMINATION IS MADE BEFORE YOU GET A REPLACEMENT TIRE. IT WILL EITHER BE 100% REPLACE AT NO COST, PRORATED PRICE OR WARRANTY DENIED. ........ HTTP://WWW.BIGDOGBIKER.COM/FORUMS/DOG-POUND/22687-NEW-300-AVON-COBRA-TIRES-JUNK.HTML ...... HTTP://WWW.BIGDOGBIKER.COM/FORUMS/DOG-POUND/29537-AVON-COBRA-TIRES.HTML *TT
Tires
Filed Aug 16, 201120,000 milesOH
AVON AV72 300/35/VR18 TIRE SPLITTING. *KB
Tires
Filed Aug 16, 20112,500 milesTN
I HAVE A AVON MOTORCYCLE TIRE, AV72 300/35VR18 COBRA SERIES MOUNTED ON A 2007 BIG DOG MOTORCYCLE, MODEL BULLDOG. IT HAS A DOT CODE OF 0609. TIRE HAS SPLIT OR SEPARATED ON EACH SIDE AT ABOUT 2500 MILES AND IS COMING APART. AVON SAID IT IS A OPEN JOINT SPLICE FAILURE. NUMEROUS TIRES HAVE THE SAME ISSUE ON THE BIG DOG FORUM ON THE BIG DOG MOTORCYCLES. TIRE HAS BUBBLED IN NUMEROUS AREAS FROM THE SEPARATION. ATTEMPTS TO GET THE TIRE TO AVON CONTACTING[XXX] HAVE GONE IN VAIN. I WAS TOLD BY HIM IT WAS A MANUFACTURE DEFECT AND THEY WOULD REPLACE IT BUT THEY HAVE PUT ME THROUGH RINGER CHANGING THE STORY ON GETTING THE TIRE TO THEM. SAID IT MINOR NUMBER OF FAILURES AND NOT A CONCERN TO THEM. NOW MANY PEOPLE FROM THE FORUM HAVE THE SAME ISSUE. THIS IS HAPPENING WITH THE 250MM COBRA SERIES TOO. INSPECTION OF THE TIRE SHOWED THE FAILURE AT A REST STOP. 10-15 PEOPLE HAVE INSPECTED THERE TIRES ON THE BDM FORUM AFTER I POSTED PICS AND HAVE THE SAME ISSUE. HTTP://WWW.BIGDOGBIKER.COM/FORUMS/DOG-POUND/22687-NEW-300-AVON-COBRA-TIRES-JUNK.HTML HTTP://WWW.BIGDOGBIKER.COM/FORUMS/DOG-POUND/29537-AVON-COBRA-TIRES.HTML HTTP://WWW.BIGDOGBIKER.COM/FORUMS/GENERAL/29748-AVON-COBRA-REP.HTML I HAVE BEEN IN CONTACT WITH[XXX]WITH AVON FROM 070711 TO NOW WITH NO RESOLUTION. [XXX] ACCOUNT MANAGER AVON MOTORCYCLE TYRES NORTH AMERICA 4600 PROSPER DR. STOW, OHIO 44224 DIRECT CELL[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical System › Instrument Cluster/Panel
Filed Jun 16, 2011100 milesFL
TL* THE CONTACT OWNS A 2007 BIGDOG BULLDOG MOTORCYCLE. WHILE DRIVING APPROXIMATELY 45 MPH DURING RAINY WEATHER, THE ENTIRE INSTRUMENT PANEL BECAME EXTREMELY FOGGY AND REMAINED FOGGY FOR THREE DAYS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE YET THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 07/21/11 *BF THE CONSUMER STATED HE WAS UNABLE TO READ THE SPEEDOMETER AT ANY SPEED AS IT FOGGED UP. THE ODOMETER WAS REPLACED AT A COST OF$55. UPDATED 11/18/11
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 18, 2007. Source: NHTSA Office of Defects Investigation.