Owners filed 3 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic
2
0
0
0
Service Brakes, Hydraulic › Foundation Components
1
0
0
0
4 safety recalls
Part 573 reports
Equipment › Other › Labels03V103000
Filed Mar 17, 200344 vehiclesMonaco Coach Corp.
Defect. ON CERTAIN MOTOR HOMES, THE GROSS AXLE WEIGHT RATING (GAWR) IS INCORRECT ON THE FEDERAL CERTIFICATION LABEL. THE INITIAL LABEL SHOWS THE REAR GAWR AS 19,500 LBS. CORRECT REAR GAWR IS 19,200 LBS. THE GVWR SHOWED 29,000 LBS. CORRECT GVWR IS 28,700 LBS.
Risk. THESE VEHICLES DO NOT COMPLY WITH THE REGULATIONS.
Remedy. DEALERS WILL INSTALL A CORRECTED LABEL ON THESE MOTOR HOMES. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE LABEL WITHIN A REASONABLE TIME SHOULD CONTACT MONACO AT 1-877-466-8226.
Service Brakes, Hydraulic › Foundation Components02V278000
Filed Oct 22, 20028,581 vehiclesMonaco Coach Corp.
Defect. ON CERTAIN MOTOR HOMES, THE BRAKE ASSEMBLIES EXHIBIT ELEVATED TEMPERATURES THAT CAN LEAD TO CATASTROPHIC DETERIORATION OF THE WHEEL END COMPONENTS SUCH AS BEARINGS, RACES, SPINDLES, KNUCKLES, SEALS, HUBS, ROTORS, PATCH BOLTS, CALIPERS, BRAKE PADS, AND ABS SENSORS.
Risk. THIS COULD RESULT IN LOSS OF CONTROL, AND/OR THE POTENTIAL FOR A FIRE.
Remedy. DEALERS WILL INSPECT THE FRONT AND REAR BRAKE CALIPERS FOR CORROSION AND REPLACE OR REBUILD THE CALIPERS AS NECESSARY. THE RECALL BEGAN ON AUGUST 18, 2004. OWNERS SHOULD CONTACT MONACO AT 1-800-685-6545.
Seat Belts › Front › Buckle Assembly01V097001
Filed Apr 17, 2001828 vehiclesSafari Motor Coaches, Inc.
Defect. VEHICLE DESCRIPTION: CERTAIN MOTOR HOMES BUILT ON DODGE VAN CHASSIS AND EQUIPPED WITH SAFETY BELT ASSEMBLIES PRODUCED BY AM-SAFE BETWEEN JANUARY 28 AND AUGUST 15, 2000. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.
Risk. SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.
Remedy. DEALERS WILL REPAIR THE SEAT BELTS. OWNER NOTIFICATION BEGAN AUGUST 31, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AM-SAFE COMMERCIAL PRODUCTS AT 219-266-8330 OR SMC AT 1-800-344-6332.
Seat Belts › Front › Buckle Assembly01V128003
Filed Mar 30, 2001828 vehiclesSafari Motor Coaches, Inc.
Defect. VEHICLE DESCRIPTION: CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH SAFETY BELT ASSEMBLIES BUILT BY AM-SAFE. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.
Risk. SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.
Remedy. DEALERS WILL REPAIR THE SEAT BELTS. OWNER NOTIFICATION BEGAN OCTOBER 18, 20000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SMC CUSTOMER SERVICE AT 1-800-344-6332 OR AM-SAFE AT 1-219-266-8330.
What owners reported
Newest filings
Service Brakes, Hydraulic
Filed Jul 22, 201129,500 milesMA
2001 BEAVER MONTEREY. I'VE OWNED THIS SINCE NEW. WE CONTINUE TO ATTEMPT TO MAKE THIS VEHICLE SAFE. THE BOSH BRAKING SYSTEM IS NO ADEQUATE TO SAFELY STOP THIS VEHICLE. WE'VE REPLACED EVERY FUNTIONAL PART IN THE BRAKING SYSTEM, MORE THAN ONCE. WE FULLY COMPLIED WITH THE NHTSA DIRECTIVES. WE HAV OVER $225,000.00 INVESTED IN THIS COACH. IT IS UNUSABLE AND NOT SAFE. I'M STUCK WITH IT, AS ALL DEALERS AND THE MANUFACTURER IS AWARE OF THE PROBLEM. THIS VEHICLE NEEDS A COMPLETE NEW MORE POWERFUL BRAKING SYSTEM. THE BOSH SYSTEM IS USED ON SEVERAL MODELS SPANING SEVERAL YEARS AND MODELS. THE SAFARI CORP. SOLD OUT TO MONOCO COACH CORP. THEY ARE AWARE AND WILL NOT HELP. I HAVE OVER $10,000.00 INVESTED REPLACING ALL COMPONENTS, BY VAROIUS DEALERS AND A FACTORY SERVICE CENTER. SOMEONE WILL BE KILLED OR SEVERLY HARMED IF THEY BUY ONE OF THESE USED AND ARE UNAWARE OF THE EXTREMELY POOR BRAKES. *TT
Service Brakes, Hydraulic › Foundation Components
Filed Aug 2, 2005NY
REQUEST FOR REIMBURSEMENT FOR BOSCH BRAKES RECALL REPAIR COSTS.*MR THE CONSUMER TOOK THE VEHICLE TO A LOCAL MONACO SERVICE CENTER TO HAVE THE BOSCH BRAKE RECALL WORK DONE (RECALL# 02V27800). WHEN THE CONSUMER RETURNED TO GET THE RV THE TECHNICIAN GAVE HIM A BILL FOR OVER $500. THE CONSUMER QUESTIONED THE COST BECAUSE THE RECALL REPAIRS WERE SUPPOSED TO BE FREE. THE TECHNICIAN EXPLAINED THAT THE REPAIRS WERE NECESSARY BECAUSE OF THE RECALL. THE CONSUMER PAID RELUCTANTLY AFTER SPEAKING TO SOMEONE AT THE MANUFACTURER. THE MANUFACTURER TOLD THE CONSUMER TO SUBMIT THE INVOICE FOR REIMBURSEMENT. A SHORT TIME LATER THE CONSUMER WAS CONTACTED BY THE MANUFACTURER STATING THAT HIS CLAIM WAS DENIED. *NM THE CONSUMER SENT A LETTER OF COMPLAINT AND WAS THEN CONTACTED BY THE MANUFACTURER, WHO TOLD THE CONSUMER HE SHOULD RECEIVE REIMBURSEMENT WITH 4 TO 6 WEEKS. *JB
Service Brakes, Hydraulic
Filed Sep 13, 200426,000 milesIL
RECALL 02V278000/MONACO/BOSCH BRAKE ASSEMBLIES. CONSUMER HAS A BEAVER MONTEREY MOTOR HOME WHICH IS BEING RECALLED BY THE MANUFACTURER TO REPLACE THE BRAKES. FRONT BRAKES ARE BOSCH WHICH THEY AGREED TO REPLACE, BUT THE REAR BRAKES ARE BENDIX WHICH THEY WANTED TO CHARGE CONSUMER. HOWEVER, THE RECALL STATED THAT THE BRAKES WERE TO BE REMOVED AND REPAIRED, BUT THE DEALER WANTED TO LIMIT THE REPAIR TO THE BOSCH BRAKES ONLY. *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 17, 2003. Source: NHTSA Office of Defects Investigation.