No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Latches/Locks/Linkages13V437000
Filed Sep 17, 2013189 vehiclesAugusta Rv, Llc
Defect. Augusta RV, LLC is recalling certain model year 2013-2014 FLEX recreational vehicles manufactured February 13, 2013, through May 31, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Risk. If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
Remedy. Augusta RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall is expected to begin by early November, 2013. Owners may contact Augusta RV at 1-574-848-0200 or Fastec at 1-800-837-2505.
Equipment13V285000
Filed Jul 1, 201336 vehiclesAugusta Rv, Llc
Defect. Augusta RV, LLC is recalling certain model year 2013-2014 FLEX recreational trailers manufactured February 13, 2013, through April 9, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
Risk. If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy. Augusta RV will notify owners during August 2013 and Dometic staff will replace the affected motors with motors of a different design. Owners may contact Augusta RV at 1-574-848-0200 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 17, 2013. Source: NHTSA Office of Defects Investigation.