Page 2 of 3 · complaints 51–100 of 110

2019 Audi Q8 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Electrical System
Filed Jan 25, 2023NV

Alternator/Ignition Generator died while driving vehicle causing vehicle to die in the middle of the road.

Engine
Filed Jan 20, 2023AZ

Generator failure. Car has been at the dealership for 45 days. Waiting for a replacement at a cost of $4000??

Electrical System1 injured
Filed Jan 11, 2023CA

My alternator failed with "electrical malfunction" alerts until the car decided to shut down on the highway with my newborn and wife. The bigger issue is I'm being told there is a national shortage for this part with no ETA on receiving the part and that it could be MONTHS until they receive the alternator replacement.My car is in dealership since Dec 6 2022. Today is 01.10.2023

Electrical System
Filed Jan 11, 2023OH

Electrical malfunction warning light. Vehicle stop and was steering wheel locked and then unlocked. Then stated ok to steer but steering was very hard. No power. Multiple systems fail warnings lights. Alternator is what they have stated. No part available. They currently (from what the service dealer states they have approximately 15 cars waiting). One dealer The issue is the in-operability of the car. Just stops which is highly worrisome.

Electrical System
Filed Jan 10, 2023MA

While driving in heavy traffic on 12/23/22 the entire electrical system shut down and all power was lost. Fortunately I was not hit by another vehicle and coasted into a parking lot with no power. This is very dangerous. Per conversations with the dealership and with Audi (1/10/23), alternators on thousands of vehicles are failing (possibly due to a software issue). The vehicles are sitting on dealer lots and in driveways useless. Audi online forums confirm this as well. There are no alternators available. No recall has been issued and no warning of this unsafe situation has been made by Audi. Per the dealership, they are largely in the dark as well as there has been no meaningful communication by Audi. Someone will get hurt when their car dies on a highway. People are paying thousands for their cars to be undrivable. Audi dealers will not trade the vehicles because they are effectively worthless until repaired.

Power Train
Filed Jan 3, 2023OH

The Generator (Part #: 4N0903028P) failed causing the car to shutoff while driving. This is a known issue by Audi as it has issued a TSB. Further steps must be taken by the OEM to ensure safe operation of the vehicle by its owners. This is a safety issue that must be resolved soonest!

Electrical System
Filed Dec 25, 2022NC

Vehicle lost all power and control while driving 45mph. First electrical system failure warning came on. Within 2 minutes the transmission slipped into neutral and 15 seconds later the vehicle lost power and I coasted to a stop. I was told by Audi dealership service that the starter generator failed. They mentioned they currently have over 20 vehicles in their shop and over 25 at their other location with the same problem. They also said over 1,000 cars nationwide had same problem and the part to repair is back ordered and no reasonable estimate of repair time.

Electrical System
Filed Dec 22, 2022NH

Critical Failure - Alternator/48v Generator Issue in Audi Q8 Prestige. By now, I am well aware that the problem I'm experiencing is in the top 25 repair issues for Audi and currently there are 15,000 cars affected in the United States according to my dealer, waiting for these parts. Out of nowhere while driving on an interstate, at a high speed I got all mix of signals and the amount of time to react between the first sign that something is going wrong to the "stop operating the vehicle and pull over to the side message" and vehicle shut down, without ability to start is within just few minutes from each other. First I get a random battery error message. Battery light had popped on the dash panel. Then, system malfunction message, the whole array of different malfunctions. Noticed odd things like the auto start/stop not enabled and about 10 others error messages in regards to every system in the car. Then the speed sign sensor wasn't working, like limp mode, then the lane departure went, then the traction control system went, then the transmission something went off. I couldn't possibly make it to the dealer from that point, it was only few minutes and It told me to pull over to the side. Car would not start again, the panel wouldn't light up and only weird stuff, like windows would go up and down as I try to start the vehicle. Had to tow vehicle to the dealer (Car is still under the original warranty). Was notified that the alternator is out and needs to be replaced. There i

Electrical System
Filed Dec 6, 2022LA

Alternator failed, multiple electrical/ computer systems shut down, eventually left me stranded.

Electrical System
Filed Dec 5, 2022GA

Electric System Mal Function. The Car was flashing all signals. It asked to pull over and said there is a danger of car turning over. We called audi assistance. The tow truck driver could not load the car as the wheels were all locked up.

Electrical System
Filed Dec 5, 2022IL

48v Starter Generator went bad. Vehicle shut down on the high way. I have been without my car for nearly a month as the part is on back order, and there is no ETA for the part.

Electrical System
Filed Dec 5, 2022IN

Driving down the road when sensors stopped working. Car read electrical system malfunction and engine shut down. Had to coast to the shoulder. This is a known safety issue, and should be completely recalled.

Electrical System
Filed Dec 1, 2022GA

An "Electrical System Malfunction" warning, check engine light and the battery light came on. Was informed to notify service. Few hours later multiple system failure started to appear. Dashboard went dark and I was unable to tell the speed of the vehicle. The window rolled down on it is own. After coming to a stop the vehicle was unable to start again. Dealer informed me the "affected parts" are being ordered. No further updates were available.

Electrical System
Filed Dec 1, 2022CA

While driving, all the warnings came on the dash. "Electrical Malfunction", "Child seat belt malfunction", "Start/ stop malfunction", "Steering Wheel malfunction" "Power Brake malfunction" and when I came to a stop, the car completely stopped. I could not put it into neutral to push it out of the road so my car blocked a lane on a highway making it very dangerous. 2 service reps from 2 different Audi dealerships have confirmed that is this a known defect with the v48 generator/ alternator

Fuel System, Gasoline
Filed Nov 22, 2022NY

The contact owns a 2019 Audi Q8. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Unknown or Other
Filed Nov 17, 2022IL

Alternator / Generator issue causing car to electrical malfunction.

Fuel System, Gasoline
Filed Nov 9, 202236,700 milesVA

The contact owns a 2019 Audi Q8. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated while driving at an undisclosed speed and then stopping at a traffic light, the vehicle stalled. The contact stated that he restarted the vehicle several times however, the failure recurred several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 36,700. VIN tool confirms parts not available.

Exterior Lighting
Filed Oct 31, 2022IN

Rear middle light (brake) bar that attaches to the rear trunk cracks repeatedly. Has been replaced twice by Audi Indianapolis under warranty. Third middle brake light has curing issue with plastic that causes light to crack on its own. Part has been sent back to Audi for inspection on the first replacement ; however, even the second replacement has now begun to crack. In time this will affect the middle brake light from functioning. 2019 Audi Q8 current mileage ~7000 miles.

Electrical System
Filed Oct 24, 2022PA

I was driving yesterday on a highway and the car completely shut down. Got stranded in the left lane with 4 kids in the car - could have been killed. I had previously brought the car into the dealer for a fuel pump related issue. Apparently there is a recall but they don't even have the part to fix it.

Steering
Filed Oct 14, 2022VA

1.STEERING WHEEL MALFUNCTION: sudden loss of steering control increases risk of crashing. Steering wheel now feels more loose. Issue is listed under recalls for 2019 Audi Q8 SUV's. Yellow warning light (triangle with exclamation point), Loud " dinging" alert. Appeared 10/13/2022. 2. CENTRAL LOCK MALFUNCTION: randomly unable to lock or secure vehicle. Vehicle & belongings open to public theft & damage. Central lock malfunction message appears on dash. Appeared 10/12/2022.

Engine
Filed Oct 1, 2021TN

I purchased a used 2019 Audi Q8 Prestige Plus, with Sportline Pkg on 9/7/21. Car had approx. 18,500 miles. The car attempts to shut off when deaccelerating at any speed below 3000 rpm. There is also a significant throttle delay between the time you push the gas pedal and when the engine responds. To be clear the car is in Dynamic mode and the Start/Stop mode is deactivated. It appears that under certain conditions the car is trying to determine if it should shut down or continue running. The Audi 37M6 update has been performed on my car which was supposed to correct the problem. The Audi Knoxville Shop Foreman drove the car and experienced the problem, contacted Audi Technical Assistance center (case# HS-822562) and was told that the car had the latest software correction. The Shop Foreman wanted to erase the transmission clutch adaptations to see if the car could relearn the shift process but was advised by Audi Technical Assistance not to erase the transmission clutch adaptations and would not allow the Shop Foreman access to the car software in an effort to diagnose the problem. Note: there was a class action lawsuit in May 2020 for this problem that was dismissed because the car manual states the car can experience a delay when restarting from the Start/Stop mode. However, my issue occurs when the Start/Stop system is turned off. There is no continuous throttle response below 3000 rpm with the Start/Stop system turned off. I was given a 2021 Q7 with a 2.0 as a loaner car

Engine
Filed Jul 7, 2021UT

The auto start/stop feature of this vehicle is horrible, on several occasions I've almost gotten into an accident turning at an intersection. The engine loses power for 2-3 seconds despite pushing the gas pedal all the way down. I've also scared pedestrians at cross walks on several occasions when the vehicle is at a full stop but then suddenly lunges forward at them. The sensors on this vehicle are also very faulty. The ones that are supposed to open the rear hatch do not work despite me waving my feet and hands under them for several seconds at a time. The key fob also doesn't open the rear hatch like it's supposed to. And the sensors to detect objects around the perimeter go off all the time without any apparent reason. I've had the vehicle in for multiple service visits and none of these issues have been resolved.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 21, 202116,000 milesTX

The contact owns a 2019 Audi Q8. The contact stated that while attempting to exit the vehicle by pulling the interior door handles, the doors would not immediately open. The failure had occurred on the front driver and passenger side doors along with the rear passenger door. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 16,000.

Electrical System
Filed May 21, 2021CA

The spare tire is stored deflated and must be inflated for use. The factory tire pump overloads the circuit and blows a fuse. For all practical purposes, my vehicle was shipped without a spare tire which is a significant safety and security issue. This failure has occurred twice during roadside emergencies (loss of tire pressure). My dealer technician confirmed and recreated the circuit overload but offered no 'fix'. There are reports in online forums of similar experiences and the 'fix' appears to be replacement of the factory tire pump. My dealer has not been cooperative / timely with this proposed 'fix'.

Engine
Filed Nov 9, 20208,130 milesFL

I'M VERY UPSET WITH NHTSA AND AUDI. I SUBMITTED A COMPLAINT WITH NHTSA ON 10/22/20 AND THE COMPLAINT NUMBER IS 11365744. AGAIN AS STATED IN MY COMPLAINT THIS IS AN ACTUAL SAFETY ISSUE. I THEN TOOK THE VEHICLE INTO THE DEALERSHIP FOR THEM TO LOOK AT THE PROBLEM. WELL IT TURNS OUT THAT THE DEALERSHIP'S SERVICE DEPARTMENT HAS HAD A NUMBER OF COMPLAINTS JUST LIKE MINE. IT ALSO TURNS OUT THAT AUDI HAS A FIX FOR THE PROBLEM. THE FIX IS A SOFTWARE UPDATE 37M6. I'M GLAD THE ISSUE HAS BEEN FIXED ON MY VEHICLE BUT THE REAL ISSUE IS THAT NHTSA AND AUDI ARE AWARE OF THIS FIX BUT BOTH OF THESE ENTITIES ARE NOT REQUIRING THE FIX TO BE MADE VIA A GOV'T ISSUED RECALL. AUDI CALLS THIS FIX A "CAMPAIGN". AUDI IS AVOIDING THE STANDARD PRACTICES OF NHTSA BY REFERRING TO THIS PROBLEM AND FIX AS A CAMPAIGN WHICH IS OUTSIDE OF THE NORMAL TECHNICAL SERVICE BULLETIN AND SAFETY RECALL PROCESS. HAS NO ONE AT NHTSA OR AUDI LEARNED THE LESSONS OF THE GM DEBACLE WITH THE IGNITION SWITCH. THIS COVER UP BY NHTSA/DOT AND AUDI IS A COMPLETE AN UTTER DISGRACE. TO ALLOW AUDI TO OPERATE OUTSIDE OF THE NHTSA SYSTEM IS A COMPLETE FAILURE. NHTSA NEEDS TO MANDATE AUDI ISSUE A SAFETY RECALL ASAP!

Electrical System
Filed Oct 22, 20204,000 milesFL

OUR A8 HAS ISSUES WITH LAG TIME WHEN ACCELERATING FROM A STOP OR A SLOW SPEED OF LESS THEN 10 MPH. THE VEHICLE SEEMS TO STOP RUNNING PRIOR TO A FULL STOP AND IF THE ACCELERATOR IS DEPRESSED NOTHING HAPPENS FOR ABOUT 5 SECONDS. THIS IS EXTREMELY DANGEROUS AND LEAVES US AT RISK OF BEING INJURED OR KILLED. THIS ISSUE STARTED JUST A FEW MONTHS AFTER PURCHASE AND HAS GOTTEN CONTINUALLY WORSE. WE HAVE ALSO ENCOUNTERED THIS ISSUE EVEN AFTER A FULL STOP AND THEN TRYING TO ACCELERATE FROM A FULL STOP. IT HAS EVEN HAPPENED WHEN DRIVING ON AN INTERSTATE HIGHWAY WHEN TRYING TO PASS ANOTHER VEHICLE. THE DELAY IN ACCELERATION IS VERY DISCONCERTING AND DANGEROUS TO SAY THE LEAST.*DT*JB

Electrical System
Filed Sep 18, 202015,000 milesIL

AFTER MOST RECENT SOFTWARE UPDATE, THE BACKUP CAMERA DOES NOT AUTOMATICALLY ENGAGE OR DISPLAYS A BLACK SCREEN. THE BACKUP CAMERA PREVIOUSLY WORKED FINE. OTHER TIMES, IT WILL DISPLAY THE FRONT FACING CAMERA INSTEAD OF THE REAR CAMERA DESPITE BEING IN REVERSE.

Unknown or Other
Filed Sep 16, 20209,844 milesGA

EVERY TIME IT RAINS THE TECHNOLOGY SENSORS MALFUNCTION EX: THE BLIND SPOT, LANE CHANGE ASSIST, INTERSECTION ASSIST, AUDI PRE SENSE, AND REAR CROSS-TRAFFIC ASSIST. ALSO THE CENTER CONSOLE HAS BLACKED OUT OF A FEW OCCASION WHEN THE VEHICLE WAS IDLE AND MOVING. AND OVERTIME I HAVE BROUGHT IT IN FOR REPAIR AND SHOWED THE VIDEO, THEY STATE THE DIAGNOSTIC DOES NOT PICK UP ANY ERRORS AND THAT THE VEHICLE IS PERFORMING PROPERLY DESPITE THE VIDEOS I HAVE PROVIDED. THE FINAL RESULT IS ALWAYS THEY HAVE PERFORMED A SOFTWARE UPDATE!

Engine
Filed Jul 30, 20208,950 milesPA

I LEASED THIS 2019 AUDI Q8 IN DECEMBER 2018 FROM MY LOCAL AUDI DEALER AND IT HAS HAD SO MANY TECHNICAL ISSUES FROM THE START. I'VE HAD IT IN FOR SERVICE ISSUES 5 OR 6 TIMES. IT KEPT SHOWING THE OIL SYMBOL AND SAID THERE WAS TOO MUCH OIL AND WAS CHECKED AND THEY SAID IT WAS JUST A COMPUTER ISSUE. THEN THEY REPLACED A PART AND IT HAPPENED AGAIN NOT LONG AFTER. THEY THEN CLAIM THE REPLACEMENT PART WAS FAULTY. SINCE THE BEGINNING, IT HAS HAD ISSUES ACCELERATING WHEN IT IS IN THE ENERGY SAVING MODE, WHICH IS DEFAULT AND YOU HAVE TO DISABLE IT EVERY SINGLE TIME YOU USE THE CAR. THE CHECK ENGINE LINE HAS BEEN ILLUMINATED MULTIPLE TIMES AND WHEN SERVICED, THEY CLAIM IT IS SAFE TO DRIVE AND THAT AUDI IS WORKING ON A COMPUTER FIX TO THIS PROBLEM. NOW THE "DRIVE SYSTEM: MALFUNCTION! PLEASE CONTACT SERVICE" LIGHT IS CONSTANTLY ILLUMINATING AS IS THE CHECK ENGINE LIGHT (PICTURE ATTACHED). THIS IS BY FAR THE MOST EXPENSIVE CAR I HAVE EVER HAD AND IT HAS HAD MORE ISSUES THAN ANY OTHER CAR I HAVE HAD. I'M NOW VERY CONCERNED THAT I AM PUTTING MYSELF AT RISK FOR DRIVING THIS CAR.

Engine
Filed Mar 13, 202011 milesNY

THE CAR WILL UNPREDICTABLY LOSE ALL POWER FOR 2-3 SECONDS. THIS HAS MORE THAN ONCE NEARLY CAUSED A FATAL ACCIDENT!!!!!!! THE MANUFACTURER IS AWARE OF THE PROBLEM BUT UNABLE OR REFUSING TO FIX IT. PLEASE SAVE LIVES TODAY AND RECALL THE CAR.

Engine
Filed Mar 9, 20203,010 milesPA

WHEN DRIVING IN ANY STANDARD DRIVING MODE, WHEN YOU START TO COME TO A STOP WITH AUTO S/S ENABLED (E.G. SLOW DOWN) TO LESS THAN 6MPH, THEN ACCELERATE AGAIN, THERE IS A CONSIDERABLE LAG FOR THE VEHICLE TO START ACCELERATING AGAIN (ABOUT 1-2 SECONDS). THIS IS ESPECIALLY DANGEROUS WHEN MAKING LEFT TURNS WHEN THERE IS CROSS TRAFFIC AS THE VEHICLE OFTEN DRIFTS INTO THE INTERSECTION AND YOU CAN'T QUICKLY ACCELERATE AWAY. HAVE HAD MANY CLOSE CALLS AND THE ISSUE IS EASILY REPLICABLE ON ANY 2019 Q8.

Power Train
Filed Mar 7, 202020,000 milesTN

AUTO START/STOP IS SO LAGGY WHEN RE'STARTING THE ENGINE, ESPECIALLY AT LARGE CROSSINGS W HEAVY TRAFFIC OR ROUNDABOUTS. I HAD ALMOST 5 ACCIDENTS IN THE PAST YEAR BECAUSE YOU ANTICIPATE ONCOMING TRAFFIC AND FROM EXPERIENCE YOU KNOW YOU CAN EASILY TURN OR GO, AND THEN YOU JUST ROLL A BIT AND THERE IS NOTHING HAPPENING AND YOU HAVE NO CHANCE TO DO ANYTHING.

Power Train
Filed Mar 6, 2020100 milesCA

WHEN START/STOP SYSTEM IS ENABLED, THE ENGINE WILL SHUT OFF WHEN COASTING TO A STOP. IF YOU TRY TO ACCELERATE IT TAKES 2-3 SECONDS FOR THE CAR TO ACCELERATE. THIS IS EXTREMELY DANGEROUS ON LEFT HAND YIELD TURNS WHERE THERE IS ONCOMING TRAFFIC. THIS PROBLEM CAN BE SOLVED BY TURNING OFF THE START/STOP SYSTEMS OR PUTTING THE TRANSMISSION INTO SPORT MODE WHICH WILL AUTOMATICALLY TURN OFF THE START/STOP SYSTEM. IN ADDITION, THE CAR DOES NOT REMEMBER YOUR SETTING WHEN THE CAR IS TURNED OFF. SO EVERYTIME YOU START THE VEHICLE YOU HAVE TO REMEMBER TO TURN OFF THE START/STOP SYSTEMS. AUDI DEALER ASKNOWLDEGED THE ISSUE AND PERFORMED UPDATE, BUT THE ISSUE STILL PERSISTS.

Engine
Filed Mar 3, 2020NV

THE VEHICLE HAS MAJOR THROTTLE LAG FROM A STOP STATE OF THE CAR, IF YOU ARE NOT AWARE, THE VEHICLE WILL LAG ON ACCELERATION AND SUDDEN JERK FORWARD AT FULL SPEED WHICH IS A MAJOR SAFETY HAZARD IF YOU ARE NOT PAYING ATTENTION. THE TURBOS TAKE TOO LONG TO SEND POWER TO THE WHEELS AND RESULT IS SUDDEN ACCELERATION.

Engine
Filed Mar 2, 202011,000 milesNJ

THROTTLE LAG FROM A NEAR (BUT NOT FULL) STOP. IF COMING TO ROLLING STOP, FROM 1-8 MPH, AND THEN HIT ACCELERATOR, THE CAR ENGINE REVS BUT NO ACCELERATION TO VEHICLE. AFTER A 2-3 SECOND DELAY, CAR WILL LUNGE AND ACCELERATE NORMALLY. SCARY WHEN NEED TO ACCELERATE FROM A NEAR ROLLING STOP. LEFT HAND TURNS ESPECIALLY DANGEROUS. EXPLAINED ISSUE TO DEALER, AND Q8 CAR FORUMS HAVE SAME ISSUE. DEALER SAYS FUNCTIONING "NORMAL", WHICH I DISAGREE IT IS NOT. I HAVE TRIED ALL SETTINGS FOR START/STOP, TRANSMISSION SETTINGS, ETC., AND NOTHING FULLY ALLEVIATES THE PROBLEM. THIS IS NOT EPISODIC AND A CONSISTENT, REPRODUCIBLE DANGEROUS ISSUE.

Power Train
Filed Feb 26, 202015,000 milesGA

AUTO START/STOP IS TURNING OFF THE ENGINE AND PUTTING THE CAR IN NEUTRAL BEFORE THE VEHICLE IS COMPLETELY STOPPED. IF YOU NEED TO ACCELERATE SUDDENLY TO CLEAR AN INTERSECTION, IT TAKES A FEW SECONDS FOR IT TO START BACK UP AND MOVE THE VEHICLE. LIKE MOST PEOPLE DO, THE THROTTLE GETS PRESSED HARDER IN THE HOPES OF THE VEHICLE MOVING. BY THE TIME THE VEHICLE STARTS BACK UP I'M 3/4 TO THE FLOOR WITH THE THROTTLE WHICH CAUSES THE VEHICLE TO TAKE OFF LIKE A ROCKET. THIS IS OVERLY AGGRESSIVE START STOP IS DANGEROUS. IT SHOULD OPERATE LIKE OTHER SYSTEMS AND NOT SHUT OFF THE ENGINE UNTIL IT IS AT A COMPLETE STOP. I HAVE TAKEN MY CONCERNS TO MY LOCAL DEALER AND THEY TELL ME THAT IT IS OPERATING AS DESIGNED.

Power Train
Filed Feb 25, 20202,000 milesFL

THERE IS A SIGNIFICANT LAG IN THE POWER TRAIN OF THE AUDI Q8 AFTER BREAKING TO A COASTING SPEED AND THEN ATTEMPTING TO ACCELERATE AGAIN. THE GAS PEDAL IS COMPLETELY UNRESPONSIVE FOR 2-3 SECONDS DURING THIS TIME. DANGEROUS DELAY IN THROTTLE RESPONSE DUE TO AUTO START/STOP OR MILD-HYBRYD SYSTEMS AND CAUSING VEHICLE TO COAST WHEN SLOWING DOWN AT A YIELD SIGN OR INTERSECTION ETC BEFORE TRANSMISSION RE-ENGAGES. THE VEHICLE IS POWERLESS FOR SEVERAL SECONDS DESPITE APPLICATION OF GAS PEDAL, CAUSING ONCOMING TRAFFIC TO POTENTIAL COLLIDE. ALREADY REPORTED TO AUDI SERVICE BUT THEY SAID IT'S NORMAL, WHICH I TOTALLY DISAGREE

Power Train
Filed Jan 29, 2020200 milesNC

SERIOUS SAFETY ISSUE WITH THROTTLE DELAY FROM DEAD STOP TO GET GOING; DOES NOT HAPPEN ALL THE TIME AND IT IS IMPOSSIBLE TO REPLICATE THE ISSUE; AUDI CLAIMS THEY DO NOT KNOW ANYTHING ABOUT THIS - MULTIPLE PAST COMPLAINTS. I WOULD NOT PURCHASE THIS VEHICLE UNTIL THIS IS RESOLVED. IT WILL KILL SOMEONE. *TR

Power Train
Filed Jan 27, 20204,500 milesTX

THE VEHICLES AUTO START/STOP FEATURE PUTS THE DRIVER IN COMPROMISING SITUATIONS WHEN POWER IS DEMANDED FROM THE ACCELERATOR AFTER AN ENGINE POWER-DOWN. THE ENGINE DOES IGNITE TIMELY, (AS SOON AS THE BRAKE PEDAL IS RELEASED) BUT THE DELIVERY OF MOVING POWER IS DELAYED (LAG PERIOD) FOLLOWING AN AUTO "SHUT-OFF AND LEAVES THE VEHICLE IN COMPROMISING SITUATIONS WHERE NO POWER CAN BE DEMANDED FROM THE DRIVETRAIN. WHEN THIS DELAY PERIOD (LAG) HAS PASSED, AND POWER IS FINALLY TRANSFERRED TO THE WHEELS, THE VEHICLE EXPELS THE DEMANDED ENERGY FORCEFULLY, JERKING YOU FORWARD. I FIND THIS TO BE A SAFETY CONCERN PARTICULARLY FOR LEFT HAND (YIELD) TURNS WHERE ACCELERATOR RESPONSIVENESS IS CRITICAL BOTH THE PASSENGERS OF THE VEHICLE AND ONCOMING TRAFFIC. AUDI DEALERSHIP CHECKED OPEN CAMPAIGNS, RECALLS BUT "CANNOT REPLICATE" CUSTOMERS CONCERN. THEY DID HOWEVER, TRAIN ME ON HOW TO "DISENGAGE" THE AUTO START/STOP FEATURE, BUT THIS NEEDS TO BE DONE AT EVERY STARTUP. (IF THERE IS NO PROBLEM, WHY DISENGAGE IT?) AUDI EXPERIENCE CENTER (1-800-822-2834) SAYS THEY RELY ON THE JUDGMENT OF THEIR SERVICE CENTERS AND CANNOT PROVIDE FURTHER GUIDANCE. *TR

Power Train
Filed Jan 27, 20204,500 milesTX

AUTO START/STOP FEATURE KILLS ENGINE PRIOR TO VEHICLE BEING COMPLETELY STOPPED RESULTING IN THE DRIVER NOT APPLYING ENOUGH BRAKE "FORCE" TO KEEP THE VEHICLE STATIONARY AFTER THE ENGINE'S RE-IGNITION. WHEN THE ENGINE SUBSEQUENTLY STARTS, THE THE VEHICLE IS JERKED FORWARD AND THE DRIVER NEEDS TO RE-APPLY ADDITIONAL BRAKE FORCE TO THE PEDAL IN ORDER TO KEEP THE VEHICLE STATIONARY. THIS IS A SAFETY CONCERN AS THE DRIVER IS MISLEAD TO HAVE "COMPLETE CONTROL" OF THE VEHICLE WHEN BRINING IT STATIONARY THE FIRST TIME, THEN SUBSEQUENTLY HAVING TO RELY ON "QUICK REFLEXES" TO COUNTERACT VEHICLE BEHAVIOR TO AVOID COLLISION (FROM THE VEHICLE IN FRONT OF YOU, OR FROM INTERSECTING TRAFFIC). AUDIO DEALERSHIP PERFORMED SEARCH OF OPEN CAMPAIGNS & RECALLS. NONE CURRENTLY AVAILABLE FOR THIS MODEL. SERVICE CENTER PAPERWORK INDICATES "COULD NOT REPLICATE CUSTOMERS CONCERN", BUT I WAS PROVIDED EXTENSIVE TRAINING ON HOW TO 'DISENGAGE' THE AUTO START/STOP FEATURE (IF THERE'S NO PROBLEM, WHY DISENGAGE IT?). AUDI CUSTOMER EXPERIENCE (1-800-822-2834) IS UNABLE TO PROVIDE ADDITIONAL GUIDANCE AND RELIES ON THEIR SERVICE CENTERS TO HAVE THE FINAL WORD IN VEHICLE ISSUE RESOLUTION.

Power Train
Filed Jan 26, 20203,000 milesMI

AS REPORTED BY OTHERS, IF THE CAR DOES NOT QUITE COME TO A COMPLETE STOP AND ONE ACCELERATES, THERE IS A SEVERAL SECOND DELAY AS THE ENGINE SEEMS TO BOG DOWN. THIS IS RELATED TO THE AUTO STOP/START SYSTEM AS THIS DELAY DOES NOT HAPPEN IF THE AUTO START STOP IS DISABLED.

Power Train
Filed Jan 11, 202050 milesOK

WHEN TRYING TO ACCELERATE FROM A STOP THE CAR EXHIBITS A 3-4 SECOND DELAY BEFORE ACCELERATING. THIS IS A DANGEROUS CONDITION WHEN TURNING INTO TRAFFIC OR WHEN NEEDING TO QUICKLY ACCELERATE AWAY FROM A HAZARD. IT ALSO CREATES TRAFFIC BACKUPS BY DELAYING LIGHT CHANGES FOR VEHICLE BEHIND. THE VEHICLE AS IT CURRENTLY PERFORMS IS A SAFETY RISK.

Power Train
Filed Jan 4, 20201,000 milesPA

TERRIBLE HESITATION AT STOP SIGN LEADING TO CLOSE CALL. CAR WILL NOT START OFF WITHOUT HESITATION OF 2 OR 3 SECONDS LEAVING DRIVER WITH NO CONTROL. THIS IS A VERY DANGEROUS. SEE GOOGLE COMENTS ABOUT 'Q8 PROBLEMS'

Power Train
Filed Dec 18, 2019TX

VEHICLE WILL HAVE A DELAY (1-3 SECONDS) WHEN PRESSING THE GAS PEDAL WHILE THE CAR IS IDLE, CAUSING A DANGEROUS SITUATION AND LEAVING THE VEHICLE VULNERABLE TO CROSS TRAFFIC, AS IT ROLLS FORWARD INTO TRAFFIC. VEHICLE THEN JOLTS FORWARD AS IT FINALLY ENGAGES. HAS CONTINUOUSLY HAPPENED SINCE PURCHASING THE VEHICLE. WE HAVE REPORTED IT ON MULTIPLE OCCASIONS TO OUR DEALERSHIP, YET THEY BASICALLY SAY THERE IS NOTHING THEY CAN DO OR GIVE US THE RUN AROUND. THEIR SOLUTION WAS TO TURN OFF THE AUTO STOP FEATURE, WHICH SEEMED TO WORK AT FIRST, BUT NOW THE VEHICLE IS EXHIBITING THE SAME PROBLEM, EVEN WITH THE AUTO STOP DISABLED. THINK IT HAS TO DO SOMETHING WITH THEIR NEW MILD-HYBRID SYSTEM. IT IS NOT WORKING THE WAY IT WAS INTENDED. PLEASE LOOK INTO THIS MATTER BEFORE BEFORE A SERIOUS INJURY OCCURS.

Power Train
Filed Dec 17, 201920,000 milesNC

THIS VEHICLE AS A SERIOUS INTERMITTENT ISSUE WITH THROTTLE LAG. WHEN PULLING OUT OF PARKING LOTS IF YOU DO NOT COME TO A COMPLETE STOP THE THROTTLE SEEMS TO LAG 1-3 SECONDS. THEN IT SURGES FORWARD WHEN IT FINALLY DOES MOVE. AS OTHERS HAVE SAID IT DOES NOT HAPPEN 100% OF THE TIME WHICH MAKES IT EVEN WORSE. YOU NEVER KNOW IF IT'S GOING TO GO OR WAIT A SECOND OR TWO BEFORE IT MOVES. BEING IN SPORT MODE DOES HELP BUT WHO CAN REMEMBER TO ENGAGE THAT EVERY TIME YOU START THE CAR. I HAVE HAD SEVERAL CLOSE CALLS DUE TO THIS ISSUE. I REFUSE TO LET MY DAUGHTER DRIVE THE CAR BECAUSE OF THIS ISSUE. I'VE DISCUSSED IT WITH THE DEALER BUT THEY HAVE NO FIX OR ACKNOWLEDGMENT OF THE ISSUE.

Power Train
Filed Nov 18, 20195,900 milesTN

ON MULTIPLE OCCASIONS, Q8 WILL NOT ACCELERATE WHEN GAS PEDAL APPLIED FOR ROUGHLY 1-3 SECONDS WHEN COASTING TO A STOP OR IMMEDIATELY COMING OUT OF A STOP, CAUSING THE VEHICLE TO REMAIN STATIONARY ALTHOUGH GAS PEDAL IS APPLIED. ONCE THE VEHICLE RESPONDS TO THE DEPRESSED ACCELERATOR, AFTER A DELAY, THEN THE AUTO CAN ACCELERATE BEYOND THE REQUESTED ACCELERATION. IT FEELS LIKE THE VEHICLE IS TRYING TO DECIDE WHETHER OR NOT TO RESPOND TO THE DEPRESSED ACCELERATOR, LEAVING THE VEHICLE VULNERABLE IF TRYING TO CROSS TRAFFIC, ACCELERATE FROM A STOP SIGN, OR TURN LEFT BETWEEN ONCOMING TRAFFIC. THE PROBLEM FEELS INTERMITTENT ALTHOUGH IT FEELS LIKE ITS BECOMING MORE COMMON. VEHICLE RESPONDS THIS WAY WHETHER OR NOT THE AUTO STOP FEATURE IS ENGAGED OR NOT.

Power Train
Filed Nov 18, 2019IL

THE CAR HAS A SEVERAL SECOND DELAY WHEN PRESSING THE GAS PEDAL IN THE ENGINE IDLE AUTO ON/OFF FEATURE. I HAVE NOT HEARD OF ANY RECALLS OR FIXES TO THIS PROBLEM. DEALER HAS NO FIX FOR PROBLEM.

Power Train
Filed Nov 7, 201912,000 milesWI

ON NUMEROUS OCCASIONS VEHICLE ENTERS AN INTERSECTION OR CROSS TRAFFIC WHILE STARTING A TURN AND ACCELERATION LAGS FOR A 1-3 SECONDS. WHEN APPLYING MORE AND MORE GAS PEDAL, IT EVENTUALLY WILL ENGAGE ALMOST CATAPULTING YOU. HAVE COME VERY CLOSE TO GETTING HIT IN THE SIDE OF THE VEHICLE DUE TO THE LACK OF ANY RESPONSE FOR ACCELERATION. CLEARLY THERE IS A MECHANICAL FLAW IN THE WAY THE VEHICLE OPERATES AND IT LEAVES THE DRIVER AND PASSENGER AT GREAT RISK OF INJURY BECAUSE YOU CAN NOT GET OUT OF THE WAY. SEEMS AS IF THE TRANSMISSION IS NOT DOWNSHIFTING TO FIRST GEAR AND BY STAYING IN 3RD GEAR OR MORE, IT CAN NOT RESPOND TO THE ACCELERATION. IT DOES NOT DOWNSHIFT FAST ENOUGH TO ALLEVIATE THE LAG. AFTER RESEARCHING THE PROBLEM ONLINE, THIS APPEARS TO BE A KNOWN PROBLEM BY THE DRIVERS OF THIS VEHICLE BUT NO MANUFACTURER RECOGNITION OF THE SAFETY HAZARD; OBVIOUSLY TRYING TO AVOID LIABILITY. PLEASE INVESTIGATE BEFORE SOMEONE GETS INJURED (IF THEY HAVEN'T ALREADY).

Power Train
Filed Oct 18, 2019500 milesWI

THIS VEHICLE HAS INCONSISTENT ACCELERATION THAT IS DANGEROUS. WHEN ACCELERATING, PARTICULARLY FROM A ROLLING STOP OR SLOW SPEED BELOW 10MPH, THERE WILL BE A DELAY IN ACCELERATION. WHEN THE ENGINE DOES ENGAGE IT TAKES OFF 'LIKE A ROCKET'. IT DOES NOT ALWAYS DO THIS, WHICH MAKES IT SO DANGEROUS. HOWEVER, IT HAS BEEN HAPPENING INCONSISTENTLY FOR 9 MONTHS AND MORE THAN 20,000 MILES AND IT CONTINUES.

Seat BeltsCrash1 injured
Filed Oct 8, 201912,000 milesAL

SEATBELT APPARATUS AND SEAT DETACHED DURING REAR END MOTOR VEHICLE CRASH.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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