2011 Arboc Spirit OF Mobility

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Suspension4
000

2 safety recalls

Part 573 reports
Fuel System, Gasoline › Delivery › Fuel Pump14V661000
Filed Oct 21, 2014280 vehiclesArboc Specialty Vehicles, Llc

Defect. ARBOC Specialty Vehicles, LLC (ARBOC) is recalling certain model year 2009-2014 Spirit of Mobility transit buses, models 191WB and 210WB, and Spirit of Freedom transit buses, models 191WB and 210WB, manufactured September 24, 2008, to March 27, 2014. The affected vehicles were built with an undersized wire to the fuel pump supply circuit.

Risk. The undersized wire may cause the fuel pump to not function, resulting in a vehicle stall, increasing the risk of a crash.

Remedy. ARBOC will notify owners, and dealers will replace the affected harness, free of charge. The recall is expected to begin in December 2014. Owners may contact ARBOC customer service at 1-866-953-5555. ARBOC's number for this recall is TSB1401.

Structure › Body › Roof and Pillars12V248000
Filed May 31, 201257 vehiclesArboc Speciality Vehicles, Llc

Defect. ARBOC SPECIALTY VEHICLES, LLC (ARBOC) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 SPIRIT OF MOBILITY AND FREEDOM TRANSIT BUSES MANUFACTURED FROM APRIL 1, 2011, THROUGH MARCH 25, 2012, EQUIPPED WITH PROLO ROOF ESCAPE HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPORT, P/NO. 008956, MAY RESULT IN AN OPENING FORCE OF THE PROLO ROOF HATCHES THAT EXCEEDS FEDERAL STANDARD REQUIREMENTS. THUS, THESE HATCHES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."

Risk. IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.

Remedy. ARBOC WILL NOTIFY OWNERS. SPECIALTY MANUFACTURING, INC. WILL PROVIDE SERVICE KITS ALONG WITH REPAIR INSTRUCTIONS TO DEALERS AND OWNERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 27, 2012. OWNERS MAY CONTACT ARBOC AT 1-574-825-1720 OR SMI AT 1-800-951-7867.

What owners reported

Newest filings
Suspension
Filed Jan 23, 201539,000 milesSC

TL* THE CONTACT OWNS 2011 ARBOC SPIRIT OF MOBILITY BUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, BOTH UPPER BALL JOINTS FRACTURED ON 4 SEPARATE OCCASIONS CAUSING THE BUS OPERATOR TO LOSE STEERING CAPABILITY. ON ALL FOUR OCCASIONS, THE VEHICLE WAS REPAIRED AT THE ON SITE REPAIR FACILITY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF ALL FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 39,000.

Suspension
Filed Jan 23, 201533,778 milesSC

TL* THE CONTACT OWNS 2011 ARBOC SPIRIT OF MOBILITY BUS. THE CONTACTS STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, BOTH UPPER BALL JOINTS FRACTURED ON 4 SEPARATE OCCASIONS CAUSING THE BUS OPERATOR TO LOSE STEERING CAPABILITY. ON ALL FOUR OCCASIONS, THE VEHICLE WAS REPAIRED ON THE SITE REPAIR FACILITY. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 33,778.

Suspension
Filed Jan 23, 201542,000 milesSC

TL* THE CONTACT OWNS 2011 ARBOC SPIRIT OF MOBILITY BUS. THE CONTACTS STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, BOTH UPPER BALL JOINTS FRACTURED ON 4 SEPARATE OCCASIONS CAUSING THE BUS OPERATOR TO LOSE STEERING CAPABILITY. ON ALL FOUR OCCASIONS, THE VEHICLE WAS REPAIRED ON SITE REPAIR FACILITY. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,000.

Suspension
Filed Jan 23, 201531,000 milesSC

TL* THE CONTACT OWNS 2011 ARBOC SPIRIT OF MOBILITY BUS. THE CONTACTS STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, BOTH UPPER BALL JOINTS FRACTURED ON 4 SEPARATE OCCASIONS CAUSING THE BUS OPERATOR TO LOSE STEERING CAPABILITY. ON ALL FOUR OCCASIONS, THE VEHICLE WAS REPAIRED AT THE ON SITE REPAIR FACILITY. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 31,000.

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
20170200Routine
20160100Routine
20150300Routine
20140100Routine
20130100Routine
20120300Routine
2011 — this page4200Routine
20100100Routine
20090100Routine

Compare every Spirit OF Mobility year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 21, 2014. Source: NHTSA Office of Defects Investigation.