Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 2 times.
Defect. ON CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, MODELS MR1031WB, MR1032BB, MR1033SB, MR1351WB, AND MR1352BB, THE MICROWAVES WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 1-800-932-3837 OR AMERI-CAMP AT 1-574-528-6007.
Equipment › Recreational Vehicle/Trailer03V400000
Filed Oct 16, 2003315 vehiclesAmerican Camper Manufacturing, Llc
Defect. ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR AMERICAN CAMPER AT 574-528-6007.
What owners reported
Newest filings
Equipment › Recreational Vehicle/Trailer
Filed Sep 27, 2006MO
RE:F270RKS ON 12/12/2003), WE BOUGHT A AMERI-CAMP F270RKS. IT WAS LISTED AS A HIGH PROFILE RIG AT THAT TIME AND WE PURCHASED IT FROM WILDER RV IN CLINTON, MO. WE PAID $29,549.00 CASH! UNFORTUNATELY, YOUR PRODUCT IS DEFECTIVE AND IS LITERALLY FALLING APART AND IS DEFINITELY INADEQUATE. THE FIRST YEAR WE OWNED IT, THERE WERE 26 MAJOR PROBLEMS AND AMERI-CAMP CAME AND GOT IT FROM MISSOURI AND TOOK IT TO SYRACUSE. WE WERE WITHOUT OUR RIG FOR 6 MONTHS THE VERY FIRST YEAR! THE 2ND YEAR AND ONLY THE 1ST ROAD TRIP SINCE YOU DELIVERED IT BACK TO MISSOURI,THE OVEN DIDN'T WORK AND WE HAD FURNACE PROBLEMS. SANDI TOOK CARE OF THE REIMBURSEMENTS AFTER WE PAID FOR THE REPAIRS. THE 2ND ROAD TRIP FOR THIS RIG HAS PROVED TO BE A COMPLETE DISASTER. PLEASE SEE THE ENCLOSED LETTER I POSTED ON THE GOOD SAM WEB SITE TODAY, AFTER NOT RECEIVING A REPLY TO MY PHONE CALLS OR EMAILS. WE ARE DISAPPOINTED BECAUSE THE PRODUCT DOES NOT WORK PROPERLY, THE SERVICE WAS NOT PERFORMED CORRECTLY, THE ACTUAL CAGE IS DEFECTIVE AS IS THE ENTIRE INTERIOR. WE WERE DECEIVED AND AMERI-CAMP MISREPRESENTED THE QUALITY OF THE PRODUCT. WE BOUGHT THIS PRODUCT BASED ON THE DESCRIPTION OF QUALITY. TO RESOLVE THE PROBLEM, WE WOULD APPRECIATE A BUY BACK FROM AMERI-CAMP. THIS IS THE ONLY LOGICAL ANSWER AND WE KNOW IT CAN BE DONE. IT'S A DEFECTIVE PRODUCT AND THE RESPONSIBILITY SHOULD NOT BE ON WILDERS OR US. ENCLOSED ARE COPIES OF OUR RECORDS. WE LOOK FORWARD TO YOUR REPLY AND A RESOLUTION TO THIS PROBLEM, AND WILL WAIT 5 DAYS FRO
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 8, 2004. Source: NHTSA Office of Defects Investigation.