1999 Airstream Excella

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Tires2
000
Equipment › Recreational Vehicle/Trailer1
000

1 safety recall

Part 573 reports
Equipment › Recreational Vehicle/Trailer07V083000
Filed Mar 5, 20075,084 vehiclesAirstream, Inc.

Defect. CERTAIN TRAVEL TRAILERS AND MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy. AIRSTREAM WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR AIRSTREAM AT 1-937-596-6111.

What owners reported

Newest filings
Tires
Filed Apr 25, 20146,500 milesTX

GREENBALL TOWMASTER TIRES, 53GB CHN 2512. SIX TIRES, PURCHASED NEW IN APRIL 2013 AND INSTALLED ON OUR 1999 AIRSTREAM EXCELLA, 34 FOOT MODEL. THE PREVIOUS TIRES REPLACED WERE GOODYEAR MARATHONS WHICH EXHIBITED NO DEFECTS AFTER 12000 MILES. REPLACEMENT WAS DONE AS A PRE-EMPTIVE ACTION BECAUSE OF MILEAGE OF MARATHONS AND THEIR 4 YEAR AGE. FAILURE OF THE GREENBALL TOWMASTERS BEGAN AFTER 5000 MILES ON THE CURBSIDE CENTER AXLE (PASSENGER). THIS TIRE WAS REPLACED BEFORE IT DAMAGED THE TRAILER. I WAS NOT REIMBURSED FOR THIS TIRE WHICH HAD CLEARLY FAILED INTERNALLY, NOT DUE TO ROAD HAZARD OR IMPACT. I HAVE PHOTOGRAPHIC EVIDENCE. ANOTHER TRIP TO DESTINATION 250 MILES AWAY WAS TAKEN ON MARCH 14. OUR RETURN ON MARCH 16, WE WERE FLAGGED DOWN BY A PASSING MOTORIST WHO INDICATED A POSSIBLE ISSUE WITH OUR TRAILER. WE SAFELY STOPPED AND FOUND THE TREAD HAD COMPLETELY DETACHED FROM THE TIRE, SEVERELY DAMAGING THE TRAILER. THE FAILED TIRE WAS RETURNED TO GREENBALL AND WE RECEIVED THEIR RULING THAT THE TIRE HAD A 'MANUFACTURING DEFECT' AND THEY WOULD REPAIR THE TRAILER DAMAGES BUT NOT REPLACE THE TIRE. THE REMAINING TIRES HAVE BEEN REPLACED WITH ANOTHER BRAND BECAUSE ON INSPECTION THEY WERE ALL BEGINNING TO HAVE SIMILAR FAILURES. THE TIRES WERE MAINTAINED AT 'RECOMMENDED PRESSURES' BY GREENBALL THROUGHOUT THE TIME I OWNED THEM. REMAINING TIRES WERE SENT TO GREENBALL FOR THEIR EVALUATION. GREENBALL HAS PAID FOR ALL TRANSPORTATION COSTS OF THE TIRES FOR INSPECTION. I AWAIT PAYMENT FOR THE INITIAL

Tires
Filed Apr 9, 201025,000 milesCA

TRAILER TIRES MANUFACTURED BY NANKANG ARE FAILING DUE TO TREAD SEPARATION. FIRST FAILURE OCCURRED 11/2009, SECOND FAILURE OCCURRED 4/2010. TIRES LESS THAN FOUR YEARS OLD WITH APPROXIMATELY 10-12,000 MILES. *TR

Equipment › Recreational Vehicle/Trailer
Filed Sep 26, 2008FL

1999 AIRSTREAM EXCELLA. RECALL NOTICE ON DOMETIC RV REFRIGERATOR. CONSUMER WANTS TO KNOW WHY HIS CLAIM WAS DENIED. *NJ THE CONSUMER STATED THERE WAS LEAKAGE/STAINING AT THE REAR OF THE REFRIGERATOR, THERE WAS YELLOW RESIDUE ON THE SIDE OF THE REFRIGERATOR AND THERE WAS A SMELL OF AMMONIA AND THE REFRIGERATOR DID NOT COOL PROPERLY LIKE IT ONCE DID. THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE THE REPAIR OCCURRED LATER THAN MARCH 1, 2007. *JB

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
20000100Routine
1999 — this page3100Routine
19980100Routine
19970100Routine

Compare every Excella year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 5, 2007. Source: NHTSA Office of Defects Investigation.