2024 Acura Zdx

Defect. American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.

Risk. A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.

Remedy. Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

Defect. Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Risk. An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy. Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Defect. Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX vehicles. The passenger-side front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.

Risk. Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.

Remedy. Dealers will inspect and tighten the bolts, and repair the stabilizer bar and bracket, high voltage cables, and EV battery coolant lines as necessary, free of charge. Owner notification letters were mailed May 30, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is SLH.

Defect. Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX vehicles. The front passenger stabilizer bar bracket bolts may become loose and detach from the frame, which can damage the high voltage cables or EV battery coolant lines.

Risk. Damaged high voltage cables or EV battery coolant lines can cause a loss of drive power, increasing the risk of a crash.

Remedy. Dealers will inspect and tighten the bolts, and repair the stabilizer bar and bracket, high voltage cables, and EV battery coolant lines as necessary, free of charge. Owner notification letters were mailed February 24, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is KKY.

Defect. Acura (American Honda Motor Co.) is recalling certain 2024 Acura ZDX All-Wheel Drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.

Risk. A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.

Remedy. The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 26, 2024. Owners may contact Acura customer service at 1-800-382-2238. Acura's number for this recall is UJE.

I am reporting repeated unintended automatic emergency braking in my 2024 Acura ZDX. The vehicle was leased new on April 9, 2025 and currently has approximately 9,500 miles. The system involved appears to be the Forward Collision Warning/Automatic Emergency Braking system and related braking controls. The vehicle is available for inspection upon request. On September 14, 2026, while driving at less than 25 mph, the forward collision warning suddenly activated even though there was no pedestrian, vehicle, or other apparent obstruction requiring emergency braking. Immediately after the warning, the vehicle automatically applied the brakes abruptly. The sudden braking caused the driver to be thrown forward, and she experienced neck pain afterward. This is not an isolated incident. The vehicle has experienced similar unintended collision warnings and/or automatic braking events multiple times and at different speeds, including at higher roadway and freeway speeds. These events create a serious safety risk because sudden, unexpected braking can cause the vehicle to be struck from behind, can cause injury to the occupants, and could potentially cause the driver to lose control of the vehicle. The vehicle has been taken to the same authorized Acura dealership at least twice specifically for this unintended braking problem. The dealership has performed software updates or other software-related service in an effort to correct the problem, but the unintended braking has continued. The

The shark-fin antenna housing on my Acura ZDX appears to have a defect in the way it is secured to the vehicle. The housing can separate from the roof during normal vehicle operation, creating a road hazard and potentially striking another vehicle, cyclist, or pedestrian. I reported the issue to Acura, but the company stated that the repair was not covered under warranty. I have found reports from other Acura ZDX and Honda Prologue owners describing the same failure. Although some dealerships have covered the repair, replacing or reattaching the housing does not necessarily correct the underlying design or retention defect. Because this component can detach from a moving vehicle and become a projectile, I believe it presents a legitimate safety risk. I am requesting that this issue be investigated to determine how widespread it is and whether a recall or redesigned attachment method is necessary.

Approximately three weeks ago, following a manufacturer-issued software update, the AcuraLink connected services app stopped functioning on my 2024 Acura ZDX. This outage has disabled OnStar-connected safety features including remote monitoring and emergency/roadside assistance connectivity and concerned there were other technology issues that may affect this, but I’m not aware exactly all of them. Additionally, none of the remote features work. This vehicle is an electric vehicle and there is no ability to monitor the status of the battery charge or to monitor the battery. Given the amount of technology in this electric vehicle the fact that the remote functions are not working presents a severe safety problem. I have contacted both OnStar and Acura customer support multiple times; both confirm awareness of the outage issue but have provided no fix or timeline. Both companies have taken no responsibility and their communication is terrible.The outage began around August 3, 2026 and remains unresolved as of August 20.

CONTEMPORANEOUS NOTE 2024 ACURA ZDX – AWD - NHTSA Recall No. 26V306000 Date: XXX Time: 12:25 PM On XXX at approximately 12:25 PM, I contacted Miami Acura Service at [XXX] to schedule the recently issued rear-view camera safety recall 26V306000 for my 2024 Acura ZDX. I was advised by the dealership representative that no appointments were being scheduled for the recall at this time because the required parts and tools had not yet been received by the dealership. As a result, I was unable to schedule the recall repair. However, she said she would take my number and put me on a waiting list when the hardware came in. Today is XXX and I have not been contacted by the dealer for this safety recall. I am still experiencing other intermittent issues that are non-related and have not been identified by Acura: ghost braking, improper shift status, collision mitigation without anything around, conditions not ready to shift, press start button and try to shift and gears are frozen. This was brougth to the attention of the Service Dept at Miami Acura and here we are 4 month later the vehicle is experiencing intermittent issues and the Safety Recall has not been applied in over 45 days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Acura ZDX. The contact received notification for NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer was contacted and confirmed that the part was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Acura ZDX. The contact received notice of NHTSA Campaign Number: 26V306000 (Back Over Prevention). The contact stated that while in reverse(R), the rear-view camera became inoperable with a red or yellow caution sign displayed on the screen. Additionally, the contact stated that while the vehicle was in reverse(R) on several occasions, the electric side mirrors rotated down, and the driver could see objects and other vehicles behind the vehicle. The vehicle was taken to a dealer, and the contact was informed that a software update was needed. The software update was performed, but the failure persisted. The vehicle was diagnosed another time, and it was determined that the rear-view camera and an unknown part needed to be replaced. The vehicle was not repaired. The contact stated that on one occasion, after the dealer visit, while in reverse(R) with the rear-view camera displaying a blank screen, the vehicle reversed into another parked vehicle. The contact had to physically turn while reversing, but did not see the vehicle. There was no injury sustained. A Police report was not filed. The other vehicle sustained minor damage. The manufacturer was not notified of the failure. The failure mileage was approximately 11,915.

The braking system does not engage properly and is worse in the rain. When adaptive cruise control is on, the car does not slow down at every instance when there is a car in front slowing down. When the car finally realizes there's an object/car in front it then slips before engaging in traction control, which seems to make the car actually slide forward rather than attempting to stop immediately.

My 2024 Acura ZDX has an intermittent braking-related malfunction that causes the vehicle to jerk unexpectedly while slowing or stopping. The problem has occurred in stop-and-go traffic, on hills, and while reversing. The exact cause is UNKNOWN. This creates a serious safety risk because the vehicle does not always respond smoothly or predictably when braking. In traffic, the sudden jerking could cause a rear-end collision or make it difficult to maintain a safe stopping distance. On hills or while reversing, the unpredictable movement could cause the vehicle to strike another vehicle, pedestrian, cyclist, child, or object. The vehicle has also experienced unusually rapid battery depletion, raising concern that it could become disabled unexpectedly in traffic, severe weather, or an unsafe location. Any relationship between the battery issue and the braking problem is UNKNOWN. The vehicle has been taken to authorized Acura dealerships multiple times, including Acura of Westchester and Curry Acura. The condition was reported repeatedly. The dealers stated they could not duplicate it, even after an extended road test of more than 300 miles. No permanent diagnosis or repair was provided, and the problem remains unresolved. Acura/American Honda was notified and opened a corporate case. There were no consistent warning lights or dashboard messages before the incidents. Because the malfunction is intermittent and may occur without warning, I cannot predict when the vehicle will jerk

My 2024 Acura ZDX A-Spec is impacted by the NHTSA Campaign Number 26V112000 (blank instrument panel/rearview camera). I took the vehicle to the dealership for the recall software update. The service invoice explicitly states: 'software update due performed software update on vehicle A11.' However, the update did not actually apply. The A11 module update is supposed to transition the infotainment system from Android 12 to Android 14 to resolve the safety issue. My vehicle is still stuck on Android 12, and Acura has incorrectly advised me that my trim does not get the update. The dealership's diagnostic tools are falsely reporting that the A11 safety recall update was successfully completed when it has not been, leaving my vehicle's camera and instrument panel vulnerable to failure. I have attached the service invoice as proof of the failed repair attempt. I have contacted Acura Customer Relations multiple times and advised that the recall is not complete. They have marked the recall update as complete.

On [XXX] at approximately 700 miles on a 2024 Acura ZDX A-Spec AWD (VIN [XXX] ), the Collision Mitigation Braking System (CMBS) failed to engage during a collision event. The system did not provide forward collision warning and did not initiate automatic emergency braking before impact. The collision resulted in minor damage to my vehicle. There were no injuries. CMBS is a manufacturer-installed automatic emergency braking system designed and marketed as a primary collision-avoidance safety feature; its failure to engage in an impending-impact scenario is a safety-critical defect. This CMBS failure is one of multiple safety system defects on this vehicle. Beginning at approximately 200 miles, the rear Advanced Driver Assistance System (ADAS) developed progressive failures, including: Rear Cross Traffic Alert and Rear Park Assist intermittently non-functional Blind Spot Monitoring failures on both left and right sides (DTCs U197A-00 confirmed by independent pre-repair diagnostic scan) A stress-cracked rear parking sensor housing A factory wiring harness routed incorrectly from the vehicle side, causing mechanical tension on the rear parking sensor connector and mounting bracket (confirmed in writing by the Acura dealer service manager on Repair Order [XXX][ dated February 25, 2026) American Honda Motor Co. (AHM) refused to honor the factory warranty, asserting without supporting forensic evidence that the defects were caused by an unspecified "outside influence" or "third-part

This is the most recent time that the automatic brake on my car kicked in for no reason. It has happened several times and I have made Acura aware of it, but this is the first time it has almost caused an accident because the car behind me almost rear-ended me. A Similar incident happened last year and I brought it in and they did nothing since they could not replicate it. I let the dealership know that there is a recall associated with this and they said that my VIN number does not match any recalls. I made it very clear to them that it is a safety issue and that it needs to be looked into in more depth in the only response they gave me was that sometimes the automatic brakes can be triggered by items that look like bicycles or people. In this case, there was a car in front of me and a car behind me, neither of which look like a bicycle or a person. It happened so quickly and so suddenly that I am not sure if any lights came on. The Acura client relations team so far has not been able to get a hold of a manager at the dealership and this remains unresolved.

The contact owns a 2024 Acura MDX. The contact stated that while driving at approximately 10 MPH and coming to a stop, the ABS activated unexpectedly and released brake pressure in the service brake system. The contact stated that the vehicle unexpectedly came to a complete stop. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was associated with NHTSA Campaign Number: 24V614000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 10,080.

Was trying to unlock the vehicle but it wouldn’t unlock the doors with the remote. Had to crawl through the trunk to access the car. Got a “door latch system service” maintenance error on the screen after the dealership had “fixed” it. This is a huge safety concern as this car is electric and if it does not unlock from the inside, can cause the passengers to be stuck in the car.

Incident Date: [XXX] Location: Miami, FL, USA What happened: On [XXX], in Miami, Florida, I brought my 2024 Acura ZDX to a complete stop on a flat surface, applied the brake, and then selected Park (the “P” indicator was illuminated on the instrument panel). After selecting Park, I opened the driver’s door and exited the vehicle. While I was outside the vehicle and no one was in the driver’s seat, the vehicle moved backward on its own and struck another car. I did not press Reverse or command any additional gear change after selecting Park. The vehicle had been fully stopped before Park was selected. No injuries occurred, but property damage resulted. This incident created a significant safety concern because the vehicle moved while unattended after Park was selected. I am reporting this event for safety documentation and investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My husband was driving on a small road and we were going about 25mph when he tapped the brakes the car jumped forward and the brakes did not catch. We lunged forward almost crashing into another car. No warning lights appeared. Driving conditions were normal, dry roads. Brought it into the dealership again for the same issue that we brought it in for less than 30 days ago.

On Sunday, February 15th at approximately 9:00 AM EST, I took my vehicle to Wash Co Car Wash (1020 Dolsontown Road, Middletown, NY 10940). This was the first and only time I have taken this vehicle through a car wash since beginning my lease in July 2025. It is important to note that this specific car wash is one for which my local Acura dealership provides service coupons during routine maintenance visits. As a loyal Acura customer, this reasonably implied that the facility is appropriate and safe for Acura vehicles. While inside the automatic wash tunnel, the roof-mounted shark-fin antenna assembly detached completely. There were no prior issues, no visible damage, and no warning signs before entering the wash. The following day, February 16th, I brought the vehicle to my local Acura dealership for inspection. After diagnostics, I was presented with an estimated $1,700 repair cost. This incident is particularly concerning because it is not the first issue I have experienced with this vehicle. Since beginning my lease in July, I have brought this ZDX to the dealership for service on three separate occasions to address different concerns. For a vehicle that is less than a year into its lease term, this pattern of service visits raises legitimate concerns about quality, durability, and reliability. Given the severity of the cost and the nature of the failure, I contacted Acura Client Relations in an effort to resolve the matter directly and professionally. After more than 48 h

2024 Acura ZDX Collision Mitigation Brake System will activate without warning engaging the parking brake. Has occurred intermittently while driving forward or in reverse. Dealership claims there are no codes and has advised that both front and rear systems should be disabled. Manufacturer states there are no software updates to address this issue. Failure milage approx. 100.

I was driving my 2024 Acura ZDX at approximately 50 mph on a rainy day and activated the rear windshield wiper. Upon activation, the rear wiper assembly detached from the vehicle and flew off while the vehicle was in motion. Fortunately, there were no nearby vehicles at the time; however, the detached wiper could have struck another vehicle or created a road hazard. The failure also resulted in loss of rear visibility during inclement weather. I contacted the authorized Acura dealer immediately. The dealer declined to inspect the vehicle or perform a warranty repair, stating that they could not proceed because the detached part could not be produced. The part was lost as a direct result of the failure. I provided photographs showing the location on the vehicle from which the wiper detached. The incident occurred less than six months after purchase, with fewer than 2,000 miles on the vehicle. I then contacted Acura corporate support. After an extended review period, Acura offered only a partial “courtesy” discount rather than a warranty repair for what appears to be a safety-related defect. I am reporting this incident due to the risk of detached exterior components becoming road debris and the associated safety hazard to other motorists.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The failed component is the drive motor inverter cooling system, specifically the drive motor inverter cooler (OEM part number 87821986). This component is responsible for regulating temperature within the high-voltage electric drive system. The vehicle is currently at the dealership with the repair order open, and the part has not yet been replaced due to national backorder status. The vehicle and failed component are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The failure triggered a “High Voltage System Warning” message. This warning indicates a malfunction within the electric propulsion system, which controls vehicle movement and power delivery. A malfunction in the inverter cooling system can lead to: Loss of propulsion Sudden power reduction Vehicle shutdown while driving Potential overheating of high-voltage components Because this is a $75,000 electric performance vehicle with only approximately 5,100 miles and four months of ownership, a critical high-voltage system failure creates a serious safety concern. I do not feel the vehicle is safe to operate, and I have refused to drive it under these conditions. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue was diagnosed and confirmed by an authorized Acura dealership service department on January 29, 2026. Th

I am submitting this complaint regarding a significant safety-related failure in my 2024 Acura ZDX that occurred immediately after a dealer-installed software update. After my vehicle received a software update performed by an authorized Acura dealership, the entire infotainment system became inoperable. I was subsequently informed that the update caused a complete failure of the unit and that full replacement of the infotainment module is required. As a result of this failure, the following systems are nonfunctional: Hands-free Bluetooth (unable to make or receive calls legally and safely while driving) Audio/radio system Navigation system Climate control interface (controls integrated into the display) Phone charging capability The loss of hands-free Bluetooth functionality presents a direct safety concern, as drivers are required in many states to use hands-free systems while operating a vehicle. Additionally, the inability to access navigation and certain vehicle settings increases driver distraction. The climate control integration within the infotainment display further compounds safety concerns. These systems were fully operational prior to the dealership performing the software update. A routine manufacturer-issued update should not result in total system failure requiring hardware replacement. I am concerned that this issue may represent a broader defect affecting other vehicles equipped with the same system. I request that this incident be reviewed for potential saf