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2020 Acura TLX complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

EngineCrash
Filed Jul 26, 2023NC

Software update completed June 2022 When coming to a stop light, my car shutdown. Went into neutral and took about five seconds to restart. It happened the following day and I was rear ended. No injuries occurred.

Service Brakes
Filed Jun 22, 2023CA

Defective warped rotors at low mile approximately 15k miles, brake pads are good but not rotors.Original owner not aggressively driven or braked. Episodes when driving highway at 70mph and traffic suddenly stop's vehicles brakes must be pumped to ensure effective stopping. The OEM Highway hazard, for almost new vehicle.

Forward Collision Avoidance › Warnings
Filed May 12, 2023MA

While driving on a 2 lane road that curved to the right, the Collision Mitigation Braking System (CMBS) activated for no apparent reason. The brakes engaged hard for a short period of time. Fortunately there was no vehicle behind me that could have rear ended me. I would say this is a serious safety issue under the right conditions .

Service Brakes
Filed Sep 26, 2022TX

While traveling on highway, parking brake intermittently activated several times and parking brake malfunction alarm flashed on dashboard. This caused the vehicle to brake unexpectedly while driving through a construction zone on highway 45. Fortunately, we were very close to the Acura dealership where the vehicle was purchased and managed to drive the vehicle to the service department. The Parking brake alarm continued to display on dashboard even after turning off the vehicle and starting it again. The emissions alarm also flashed intermittently on the dashboard. After researching on several TLX Forums, we found similar incidents dating back to 2015 TLX vehicles. There is also an issue when trying to start the vehicle. Sometimes the engine does not turn over and the dashboard displays error messages or goes completely black. Dealer is unable to fix this issue. Vehicle has been in for repairs a number of times with no resolution. We are not sure if the starting issue is related to the parking brake issue. There seems to be major issues with the electrical/software/firmware.

Engine
Filed Aug 15, 2022MA

After coming to a stop at a red light, the vehicle engine turned off as designed with auto start stop. When the light turned green, the vehicle temporarily restarted when I released the brake pedal, but immediately stalled and would not restart. This is a major safety concern as I was on a four lane road with traffic all around and I was unable to move. I had place the vehicle into park, turn off the ignition fully, and attempt to restart the car. It eventually restarted, but it took nearly 90 seconds. This is a danger to myself, and to the traffic around me as I was fully stopped on a road with 40 MPH limits and a lot of traffic.

Tires
Filed Jul 15, 2022NY

Tire size: 225/50R18 95H While parked I noticed the tire tread pealing off face of tire (the part that touches the road surface) and exposing the under layers of tire rubber and internal tread shapes Almost like outside and inside tread layers separated Not sure if from road hazard or the two layers separated on their own?

Unknown or Other
Filed Jan 11, 2022TN

My car has started to jerk. I called the dealership where I got it from and they told me that if it didn't jerk in there possession there is nothing they could do. It's a 2020 and it has a little over 28k miles on it. There are 2 open recalls on my vehicle, but my specific vin isn't affected. I don't know what else to do .

Power Train
Filed Sep 1, 2021WA

Vehicle will suddenly shift into neutral while driving and won’t shift into drive until the vehicle is turned off and restarted

Service Brakes
Filed Jul 16, 2021VA

After approx. 15,000 miles on the odometer applying the brakes at highway speed to slow the car down the steering wheel shakes, went to the dealership they said the front brake rotors are warped. Also when traveling at highway speed around 70 mph with strong wind the hood of the car shakes as if it is not latched, stopped vehicle and checked that the hood is properly latched and it was, I am concerned that one time the hood will come unlatched as I am driving. Dealer said that was a normal like other Acura TLX of the same year.

Engine
Filed Jun 30, 2021AZ

Car loses power on inclines. Stepping on gas and car decreases speed.

Electrical System
Filed Jun 8, 2021CA

Two times in three weeks with the auto idle stop active the car failed to restart on a green light. Following all the prompts in the car it takes over a minute to re start the car while blocking traffic.

Engine
Filed Jun 6, 2021NY

I was driving around 30miles/hr and the engines shut off unexpectedly. I was stuck in the middle of a highway and the engine didn’t turn back on. The dashboard showed total failure. The car was one year old with 11k miles. I just had it serviced by the dealer.

Wheels
Filed Aug 10, 2020830 milesNJ

TL* THE CONTACT OWNS A 2020 ACURA TLX. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING IT FELT AS IF THE TIRE WAS ABOUT TO DEFLATE. HE CHECKED THE TIRE AND FOUND NO ISSUES WITH THE VEHICLE. HE CONTINUED TO DRIVE AND THE DRIVER'S SIDE FRONT WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE PARK AVENUE ACURA DEALER LOCATED AT 247 WEST PASSAIC ST, MAYWOOD, NJ 07607, (201)-587-0029, WHERE IT WAS SUGGESTED THAT SOMEONE POSSIBLY HAD TAMPERED WITH THE VEHICLE. THE TECHNICIAN OFFERED RE-INSTALL THE WHEEL HOWEVER, THE CONTACT DECLINED THE OFFER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 830.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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