Page 2 of 2 · complaints 51–97 of 97

2018 Acura TLX complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Engine
Filed Mar 13, 2024MD

Acura has a safety recall on my vehicle for the rod bearing causing engine to seize and my engine seized I purchased the car in 2022. I was not aware that the engine was replaced in the vehicle before. The engine serial number does not match the vin but Acura is saying they won't replace it because the engine serial number doesn't match the and want me to pay 8k-10k to have it replaced. Being as though this is a known problem with this engine for years it's possible the previous owner could've replaced the engine for the very exact same reason there's a national recall for it now.

Engine
Filed Mar 13, 2024GA

My name is [XXX] On [XXX] while driving to lunch from work. I heard a faint knocking noise from my car. Came back to work and schedule an appointment with my mechanic dealer in Atlanta and there i notice a recall regarding the rod bearing. On the way back to where I was staying in Savannah Ga, the noise gotten a little louder when i pulled up in the driveway. I didn’t want to drive it so i call a local Acura dealership in Savannah. The tow truck that came to pick up the car ask if the car was drive-able to load on truck. When i crank it…he said that the rod. From the car was towed to Southern Motors Acura in Savannah. My dealership mechanic is Nalley Acura in Atlanta Ga. Since Nov 30th, i been in a rental out of pocket since Feb 25, 2024. Each time i speak with American Honda they tell me the parts are not available as of yet. This has been an expensive and frustrating process dealing with them and nothing seems to be heading in the positive direction. At this point i want a new engine. Reason being, the car has been sitting idle for months and the existing parts that’s not being in operation may no longer be of good use with any new parts. I work in Manufacturing as a manufacturing engineer. This happens in Aerospace all the time. Trying to install new part along with existing parts that haven’t been in use, may have corrosion, will eventually go bad due to shelf life and seasonal weather changes. Please assist me in this matter. My number is [XXX] INFORMATION REDACTED PURSU

Fuel System, Gasoline
Filed Feb 14, 202450,000 milesMD

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recalls repairs were not yet available. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle only responded as needed when the accelerator pedal was depressed with excessive force. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.

Engine
Filed Feb 7, 2024FL

My car broke down on me in August of 2023 with a rod that connects to the engine being the issue. Now here we are 7 months later and I still am paying for a car that does not run. They won't inspect it to figure out if it's covered under the recall because there is no remedy for the recall. At this point, I have had to buy other cars while still paying on this one with no timeline of when to expect a fix.

Engine
Filed Jan 10, 2024GA

There has been a recall out for my vehicle since november 9th or so and i took my car in around the 19th of november because my car started making a loud knocking noise and i initially knew that it was from the recall and so i took it in on the 20th to have it inspected and so when i took it to get inspected and diagnosed to see what was going on.. acura carland told me it from my rod bearing but there was no fix available at the time and so the noise was terrible and i asked if it’s ok to drive on and the service manager hector hernandez told me it was fine just keep up with the old change and see what happens in january which i didn’t agree with and so a month goes by and im heading home from work my car keep making the knocking noise and it getting worse than ever and my vehicle is stalling on the road and i was just praying that it doesn’t blow on me or catch fire and so as soon as i am turning off the exit to pull over and get home my engine completely seized and left my car in neutral and start rolling with no engine response. my engine completely blew and wouldn’t crank and it finally stopped rolling. i had gotten it towed home and reached out to the manufacturer and dealer to see what happens now and so i was told to have it towed to the dealer to get a engine diagnosis done so my case could get started and once i got that done. i was referred that my engine needs to be replaced due to the rod bearing creating metal shavings to enter my engine and damaging it. once i

Engine
Filed Jan 2, 2024TX

Car is red tagged on national recall site and Acura link having engine and fuel problems car shuts off I really need my car fixed asap

Engine
Filed Jan 1, 2024GA

Start up in the morning started to drive and the engine started to make a knocking noise

Engine and Engine Cooling
Filed Dec 20, 202340,000 milesNJ

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that when the vehicle was started, the vehicle was idling roughly. Additionally, the accelerator pedal was depressed and there was an abnormal knocking sound coming from the engine. The contact stated that the knocking became faster and louder while depressing the accelerator pedal. The vehicle was taken to a dealer where it was diagnosed and determined that the rod bearing needed to be replaced; however, the part to complete the recall repair was not available. VIN tool confirms parts not available. The vehicle was not repaired. The manufacturer was advised of the failure. The failure mileage was approximately 40,000.

Structure › Body
Filed Dec 7, 2023GA

I took my car to acura carland in duluth georgia and i went initially for a check up on my recall i was notified for regarding my rod bearing and was told that there’s nothing they can do about it and offered to do a wheel alignment on my vehicle and that should help with the knocking noise i had coming from my engine and that i would have to wait till january for anything else regarding my recall. i asked what could i do until then and i was told to keep up with my oil change and that its until january. i even asked for a loaner and was denied stating that they don’t offer that which was hard to believe. a month after my recall on december 7th at 9:03 est pm my vehicle made more knocking noise way worse than before i had took it to acura carland and i was traveling home from work and suddenly my car start losing power and my check engine was flashing and car was stalling a bunch which eventually lead to my entire engine giving out and i was left stranded in the middle of the night with my car not operating nor cranking. i reached out to the manufacturer again and she provided me a case number but i really wish something could be done sooner but now my car is completely broken and won’t crank anymore due to my engine being worn down by this recall which could of been avoided by proper customer care and no i don’t have a car anymore with no help from no one. please help

Electrical System
Filed Dec 2, 2023CA

I've had multiple failures on this vehicle. First, the engine had a rod knock and Acura gave me a very hard time approving the repair and eventually replacement of the engine. Second, the ADAS system is not working and is a huge safety concern. I keep getting error messages that my road mitigation and lane keeping assist systems do not work. Third, the ABS module system cannot communicate with my ECU and is not working properly. Another safety concern as this controls a lot of the wheel speed sensors, brakes, etc on this vehicle. A quick Google search for acura tlx ABS module repair will bring up pages and pages of people complaining about this very same problem yet Acura is not doing anything about it. This problem also affected other models such as the TSX, TL, RL, and the Oddysey. I've taken my vehicle to several mechanics and they all state that this is a very common problem in Honda/Acura. I'm not sure how Honda/Acura can risk the lives of their customers in this way but it is not safe as this vehicle is my daily commuter that I use for my family.

Engine
Filed Nov 20, 2023NC

Spun rod bearings at 88000 miles

Engine
Filed Sep 20, 2023MN

I am one of many owners of an Acura/Honda J35 V6 engine that has had a connecting rod bearing failure at low mileage to no fault of the owner. In this case that is me. I bought this vehicle 5,000 miles ago from a dealer and it ran great. No issues. Ran trouble codes. None. Out of no where it started ticking. I stopped. Many other people who don’t know cars wouldn’t. If you keep driving the vehicle with this engine failure it eventually seizes the motor and you lose power steering. Connecting rods can snap and be projected through the engine as well. This is an uncommon failure in engines unless neglected or there is a defect. Honda even had to recall vehicle many years ago for the same exact issue which is now occurring again. I am encouraging other owners to file a complaint that are in our Acura forum online. Will be able to submit documentation when car is fixed. At dealer now.

Engine
Filed Sep 19, 2023DE

Car goes into limp mode at highway speeds due to an issue with the engine. Engine needs replacing at low miles. Safety hazard that is not expected to happen when proper maintenance is performed promptly and car is driven appropriately.

Service Brakes
Filed Sep 1, 2023CA

Vechile starts vibrating when breaks are applied at highway speeds or when stopping completely.

Engine
Filed Jun 27, 2023TX

While on the interstate, the Vehicles check engine light began blinking and the car lost power. Trying to accelerate the vehicle wouldn’t speed up and began sputtering. I had to maneuver to the shoulder without causing an accident. The car was making a knock/rattle while trying to accelerate. Acura dealership service department quoted me $20k repair for the engine.

Steering
Filed May 5, 2023OH

I was driving and a lot of warning lights came on, on the dash and 10 different warning messages in the message center. The alignment instantly messed up jerking my car to the right and I had to try to gain control and correct. Luckily, I was only going about 25-30mph and was able to correct. If this would have occurred moving faster the outcome could have been very different. Dealership is stating it is the P-AWS actuator on my 2018 Acura TLX that have gone out and caused this to occur. Appears to be an issue many have encountered with two different Acura models according to what I have found online and a costly repair of $6,000. Someone could really have been hurt with this issue if going at a speed of normal driving or on a freeway.

Power Train
Filed Apr 25, 2023CA

I have a 2018 Acura tlx 6 cyl with 39k miles on it. Transmission bangs Into second gear when I first start driving the car each day. I brought to the dealership. Had codes updated and did a transmission service with no succsess. Dealership stated They can’t do anything else without tripping a code. I know this is a known issue but can’t get It resolved. All maintenance is up to date on car.

Power Train
Filed Apr 2, 2023WI

Yesterday a friend of mine was driving my 2018 Acura TLX. She thought she had it in P(park,) but it wasn't in park it was in D(drive) still. She had let her foot off the brake thinking it was in park and the car started moving. It wasn't until she said she looked up and realized it wasn't in park. She stated to me that she pushed the P(park,) but unfamiliar with my car and doesn't know which buttons on the panel are such as P(park,) R(reverse,) N(neutral.) With that said let it be noted that when I bought the car in April of 2022 the D & P were worn out from use. Almost a year later they are even more worn out so my friend didn't know exactly if the vehicle was in P or D because of how worn they are. The dealership I bought it from is aware of the buttons wearing out and said they wouldn't fix/replace it. Please note the 2 pictures submitted with this shows #1 with headlights off #2 with headlights on.

Exterior Lighting › Headlights
Filed Feb 13, 202350,000 milesPA

The contact owns a 2018 Acura TLX. The contact stated that while driving at an undisclosed speed, the headlights started flickering. The vehicle was taken to an independent dealer to be diagnosed. The contact was informed that the amps in the battery was low. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Electrical System
Filed Jan 23, 2023OR

I have had, for years, Idle Stop/restart failures on my 2018 Acura TLX, too many times to count. One time, I heard the screeching tires of a car behind me stopping to avoid rear-ending me, when the driver thought I was going to proceed through an intersection, only to have the car die. Another time, with my infant in the car, I was nearly T-Boned when the car died failing to get through an intersection after a stop. I've taken the car in for service numerous times. Each time, they either couldn't find the problem, or told me I didn't drive it enough, or needed to keep it on a trickle charger, or that I needed a new Battery. In June of 2022, I received a letter from Acura informing me to get a PGM-FI software update. I did. Last night, the car died attempting to restart on a freeway off ramp (which it has done previously as well I should add). I shouldn't have to explain how dangerous it is having a car die on a freeway off ramp. Acura - FAIL.

Engine
Filed Dec 21, 2022PA

The car failed to turn back on after the auto stop fuction turned the engine off. This left me stranded at a green light. After a few seconds the car put itself in neutral and I slowly coasted to the side of the road as I was on a hill. It would not start for around 30 seconds, remained in accessory mode with the engine off. Finally it started and I cautiously drove home. The oil and coolant levels are still perfect and I got the battery tested. Not sure why it would not start back up.

Engine
Filed Sep 21, 2022TX

The Idle stop feature will NOT automatically restart and causes me to stall for an unsafe amount of time. There is a recall call for my Acura 2018 TLX but my VIN does not fall under the qualifying vehicles. I am very upset and this is a safety matter that needs to be addressed ASAP.

Fuel/Propulsion System
Filed Jul 3, 2022TX

This unit had recall for the fuel pump and even after the recall was completed . The car is still doing the same thing . It stalls out I tried to reach out to the manufacturer and nothing has been done ..

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Jun 21, 2022WI

When I bought the 2018 Acura TLX I asked about the buttons on the shifter being warn out. And they said they were fine and did not need to be replaced. I also brought this to Acura's attention that the fact that they wear out enough other drivers will not know which buttons is which and it can become a safety issue. Again, they brushed it off and said it wasn't in need of fixing. Well, my friend drove my car and even though I told her about the issue still had issues. She could not find the park button and pushed the wrong button. Causing the car to move when she thought it was in park.

Electrical System
Filed Apr 1, 2022WI

Engine fails to start after idle stop, when the idle-stop off button is not engaged, and the battery doesn't have enough power to re-start the vehicle. Essentially, the engine tries to start up at a traffic light/intersection but fails, causing the car to turn off and shift to Neutral without warning. I then have to realize what is happening, shift the car from Neutral to Park, and hit the start button to be able to re-start the car. There is no warning from the car that the battery is going to be unable to keep the car running, so the stall is 100% unexpected. This is unsafe, as the re-start procedure is not intuitive, takes time, and causes cars behind you to start honking. It could very easily cause a crash. Either Acura needs to fix this issue with a battery warning, or provide the option of turning the auto-idle stop off button on permanently (which some members of our government wouldn't like, but would fix the problem and keep someone from being seriously injured). This is also a known issue by Honda/Acura, as many other owners are reporting it: https://www.tlxforums.com/threads/engine-failing-to-start-after-idle-stop.31809/

Engine
Filed Mar 30, 202247,700 milesNJ

The contact owns a 2018 Acura TLX. The contact stated that while driving at an undisclosed speed, the vehicle stalled approximately ten times. The vehicle inadvertently shifted into neutral. The vehicle was restarted after five minutes. The local dealer was contacted. The vehicle was diagnosed and repaired. The manufacturer was not contacted. The failure mileage was approximately 47,700. Consumer stated there was a known software bug in the auto idle feature, that needed updating. Consumer took the car to the dealer and had the software updated.

Service Brakes
Filed Mar 20, 2022CT

There are so many lights flashing, my vehicle will not go over 50MPH, My steering wheel is no longer straight its actually to the left. I brought it to Acura and they are stating its a REAR TOE ACTUATOR issue and refuse to cover the 5,100.00 fee to fix this issue that has had a SAFETY BULLETIN posted for a 2015 TLX. There has been a bulletin about this according to Carvana so ACURA is aware of this issue but refuse to recall this issue. Warning lights are as follow, BRAKE SYSTEM ISSUE, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, Adaptive Cruise Control problem, VEHICLE STABILITY ASSIST PROBLEM, PRECISION ALL WHEEL STEER PROBLEM, POWER STEERING FAILURE. This vehicle only has 46,987 miles.

Air BagsCrash1 injured
Filed Mar 1, 2022IL

My car slid off of the road during a blizzard and hit a tree head on. My front end had smashed in and the car was totaled. The airbags did not deploy and the police who arrived on the scene believed that they should have. I brought my car to a body shop to assess the damages as well as look into the issue of the airbags. He told me that all of the crash sensors had gone off and my seat belt had locked up which led him to believe that my airbags should have definitely deployed. The car had no warning lamps on prior to the accident. I often travel on the interstate and had this crash happened at greater speeds I most likely would have not survived. The vehicle is in transit to a salvage yard but is available for inspection.

Electrical System
Filed Dec 13, 2021CT

Vehicle is having problems w original recall issues. Car stopping on its own on the highway, car says it’s on E all the time but has gas, car hesitates continually and sometimes just stops, electrical system is having major glitches, transmission and engine having major issues with hesitation and delay. I’ve bright it back many times and I’m beyond frustrated with no resolution. It’s unsafe to drive. Problem since day 1 I got the car. I’m scared to drive it.

Electrical System
Filed Jul 27, 2021MO

When I press the start button with my key fob in range and with a new battery, the car won't start, but makes a rapid "ticking" noise while all of the dashboard lights flicker and other interior and exterior lights turn on. Despite repeated attempts over several hours, the car will not start.

Unknown or Other
Filed Jul 10, 2021NY

I am concerned because the 2018 TLX Acura I purchased is having stalling and starting issues . When I first purchased the car and it had fewer than 17,000 miles problems appeared with the lights coming on, parking break and emission issues. It had to be repaired 3 times. The recalled Fuel system/fuel pump (recall # 19v060000) was replaced in Feb. 2020, which I hoped fixed any mysterious stalling. The first time it stalled I was in a COVID parade at work to support the community. It started up and I did not think about it again. That was in the spring of 2020. Again on Thurs., July 8,2021 the battery light came on and the car stalled while I went to push the gas peddle to go at a light that turned green (It occurred twice in one day). Instead the car stalled. I went to restart, first it said stuck in gear, then it was fine. The dealer claims it is because the gear selector switch had crumbs and too much dirt in it. I find it strange that Acura left such a vulnerable part exposed to elements with cup holders next to it and in a society that has a drive-thru for almost any food. Approximately one week before I got the same messages when pulling into a parking spot just before stopping. I restarted the car and it was fine. Also on May 24, 2021 my car, which had 71,657 miles had another issue with the Green key light flashing and the car did not start. The dealer replaced the control unit for keyless entry. It first appeared when my brother couldn't start my car. He told me and I

Latches/Locks/Linkages › Hood › LatchCrash
Filed Jun 2, 2021NV

On June 1, 2021 at about 9 p.m. the hood popped up, then the truck latch, the speedometer was reading a different speed than the cruise control without any interference, and the bluetooth and entertainment center were not operating correctly, yet no codes or warning lights. On resuming travel on I-80 a semi started flashing his lights and veered out of the way so I slowed, and the parking brake engaged without my use of the parking brake as I was travelling at 80 mph, slowed to 45 with the semi. Struck a road marker and the wheels were locked up on the interstate and steam appeared along along the windshield and passenger window with some whining from transmission. I notified Acura (Montreal) from alongside the interstate. Research revealed that this problem has been reported in many different types of Acura since 2015. There were many warning lamps that appeared after the lock-up with two messages "Emission System Problems" and "Electric Parking Brake Problem" with the mileage at 43k. When I tried to move the car individual wheels locked up, first driver rear, then front passenger, followed by front driver and rear passenger. There was smoke coming out from the wheels, and the front bumper has physical damage. Seeing this problem existed for years, and not the seriousness and intensity of the problem grew it is hard to understand how Acura and the NHTSA cannot issue a recall when this could have been a serious calamity on a major interstate causing loss of life, injury and s

Engine
Filed Feb 28, 202171,000 milesNC

WHEN DRIVING AS GEAR CHANGES WHILE HITTING THE GAS ,MY CAR JULTS AS IF GAS I RAN OUT OF GAS AND HARD ENOUGH TO MAKE ME FEEL LIKE IM GETTING WIPLASH AND DOSE IT AROUND 25MPH AND 55-60 MPH AND RPM WIL JUMP AND GO BACK TO NORMAL

Power Train
Filed Sep 24, 202016,000 milesNV

THE TRANSMISSION HAVE NOTICE OF VIBRATION AND ROUGH SHIFTING BETWEEN 30 TO 45 MPH.

Unknown or Other
Filed Jun 25, 20207,137 milesCA

I BOUGHT THIS CAR ON OCTOBER 7, 2017 AND BY DECEMBER 22,2017 (DEALER REPORT ATTACHED), I HAD ALREADY EXPERIENCED AND REPORTED FOR THE FIRST TIME THE MALFUNCTIONING INFOTAINMENT SYSTEM ON MY 2018 ACURA TLX. THIS ISSUE IS ONGOING. THE TECHNOLOGICAL FLAW (PICTURES ATTACHED) IS THAT THE INFOTAINMENT SCREEN WILL FREEZE DURING OPERATION OF THE VEHICLE. THIS IMPACTS SEVERAL ESSENTIAL SAFETY AND DRIVING CAPABILITIES. WHEN THE SCREEN IS FROZEN, THE BACKUP CAMERA FAILS TO DISPLAY AS THE FROZEN SCREEN WILL NOT UNFREEZE UNTIL THE CAR IS TURNED OFF AND BACK ON. THIS MEANS THAT YOU HAVE TO PARK ON THE SIDE OF THE ROAD TO RESET THE SYSTEM. THIS FREEZE ALSO CAUSES YOUR PROGRAMMED GPS ROUTE (ON-SCREEN AND VOICE DIRECTIONS) TO GO HAYWIRE AND COMPLETELY FAIL, AGAIN REQUIRING YOU TO LEAVE THE ROAD AND FIND A PLACE TO PARK, TURN OFF THE CAR AND TURN IT BACK ON. ON SEVERAL OCCASIONS, I HAVE BEEN ON FAMILY ROAD TRIPS AND THE INFOTAINMENT HAS FROZEN AND I HAVE HAD TO LEAVE THE HIGHWAY AND RESET THE SYSTEM. THIS IS DANGEROUS FOR ME AND OTHERS GIVEN THE TERRAIN IS UNKNOWN AND DRIVING (ESPECIALLY AT NIGHT) CARRIES A LOT OF RISK. I HAVE ATTEMPTED TO ADDRESS THIS ISSUE NUMEROUS TIMES WITH FIVE DEALERS IN THE SAN FRANCISCO BAY AREA. NONE OF THEM HAVE TAKEN ACCOUNTABILITY NOR ACKNOWLEDGED MY PROBLEM, SAYING THEY CANNOT REPLICATE IT. HOWEVER, I HAVE NOTICED THE INFOTAINMENT FREEZINGS TEND TO OCCUR ON RELATIVELY LONGER DRIVES. THIS INFOTAINMENT DEFECT IS NOT UNIQUE, THERE ARE SEVERAL COMPLAINTS AND ONGOING L

Seats
Filed Feb 25, 202027,000 milesAZ

THE DRIVERS SEAT LOWER TRIM FACING THE DOOR BREAKS AND CAUSES A SHARP BROKEN AREA THAT COULD CUT WHEN ENTERING OR EXITING THE CAR, OF IF IN AN ACCIDENT THE DRIVER COULD SHIFT THEIR BODY INTO THIS BROKEN AREA. WHEN THE DRIVER SHIFT THEIR WEIGHT LATTERLY OVER A PERIOD OF TIME WITHIN THE SEAT THE PLASTIC TRIM BREAKS AND EXPOSES A U SHAPED METAL SUPPORT PIECE. I SUSPECT THIS U SHAPED PIECE IS USED IN THE ASSEMBLY INSTALLATION OF THE SEAT AND AFTERWARDS COVERED WITH THE PLASTIC TRIM. THIS DEFECT HAS AFFECTED CARS BACK TO 2015, AND ACURA IS JUST REPLACING THE PLASTIC TRIM PIECE. ONE CAN GOOGLE "DRIVER SEAT PLASTIC BREAKING APART" AND SEE THAT ARE MANY CASES. I WOULD LIKE TO SEE ACURA MANUFACTURE A STRONGER PLASTIC TRIM PIECE, OR A TALLER ONE, OR FIND A WAY TO ELIMINATE THE EXPOSED U SHAPED METAL PIECE. MINE IS A 2018 TLX WITH 27,000 MILES.

Electronic Stability Control (esc)
Filed Feb 20, 202012,640 milesMA

WHEN RETURNING FROM A 40 MILE TRIP TO NAPLES FLORIDA, THE VEHICLE STABILITY SYSTEM DISPLAYED FAILURE WARNING LIGHTS. WHEN I MADE IT BACK TO MY CONDO IN CAPE CORAL, THERE WAS S TOTAL SYSTEM FAILURE LOCKING OUT THE TRANSMISSION, INABILITY TO PUT THE CAR IN NEUTRAL, ANTILOCK BRAKES, ETC. THIS COULD HAVE BEEN A MAJOR SAFETY ISSUE HAD I BEEN ON THE HIGHWAY .

Service Brakes
Filed Jan 9, 202042,000 milesTX

ON THE MORNING OF 1/7/2020, MY CARS' BRAKE SENSING SYSTEM MALFUNCTIONED BRINGING MY CAR TO A GRINDING HALT LAUNCHING MYSELF FORWARD TOWARD THE STEERING WHEEL AND THE ITEMS IN MY PASSENGER SEAT FORWARD INTO THE FLOORBOARD. THIS WAS ON A CITY STREET APPROACHING THE INTERSECTION OF A MAJOR HIGHWAY. THERE WAS NO CAR IN FRONT OF ME AT THE TIME THIS HAPPENED AND THANKFULLY, THERE WERE NO CARS WITHIN A CLOSE DISTANCE BEHIND ME. THERE HAD BEEN A TRUCK THAT WAS ~100+ YARDS IN FRONT OF ME THAT TURNED RIGHT INTO A GAS STATION. THIS WAS NEARING AN INTERSECTION WHERE I PLANNED TO TURN RIGHT AND I LET MY FOOT OFF THE ACCELERATOR AND WAS SLOWING DOWN. AFTER THE TRUCK WAS ALREADY PARKED AT THE GAS PUMP W/THE DRIVER OPENING HIS DOOR, THIS MALFUNCTION IN MY BRAKING SYSTEM OCCURRED W/NOTHING IN FRONT OF ME. THE GOODSON ACURA DEALERSHIP I TOOK MY CAR TO HAD SEVERAL TEAM MEMBERS WHO HAVE ALSO EXPERIENCE THIS EXACT SAME PROBLEM WHEN A VEHICLE IN FRONT OF THEM HAD TURNED RIGHT. THEY EXPLAINED I SHOULD 'THINK OF IT AS A DELAYED RESPONSE IN THE SYSTEM'. THEY NOTED THAT ACURA IS AWARE OF THIS, BUT THERE IS NOTHING THAT CAN BE DONE. I INFORMED THEM THAT I WAS NOT SATISFIED WITH THAT ANSWER. A SAFETY FEATURE ON MY CAR IS NOW A SAFETY RISK FOR ME TO POTENTIALLY BE REAR-ENDED SIGNIFICANTLY SINCE THERE WAS NO CAR IN FRONT OF ME WHEN IT HAPPENED. THEY RAN A COMPLETE CHECK OF THE SYSTEM TODAY, 1/9/2020 AND NO ERRORS WERE NOTED. THEY DID ADJUST THE SETTING FROM "NORMAL" SENSITIVITY ON DISTANCE TO BE FURTHER O

Service Brakes
Filed Aug 22, 201920,000 milesNJ

THIS WILL BE THE 12TH TIME WHERE MY CAR COMES TO A SUDDEN AND VIOLENT STOP FOR NO APPARENT REASON - DUE TO THE COLLISION MITIGATION BREAKING SYSTEM ACTIVATING WITH NO CARS IN FRONT OF ME. THE LAST TIME THIS HAPPENED, A FEW WEEKS AGO, THERE WAS SOMEONE BEHIND ME AND IT WAS A VERY CLOSE CALL. THERE WAS ALSO A PASSENGER WHO DIDN'T KNOW WHAT HIT HIM. I HAVE BROUGHT THE CAR IN FOR SERVICE ONLY TO BE TOLD EVERYTHING WAS FINE. I ATTEMPTED TO BRING IT IN FOR SERVICE AGAIN AND I WAS GIVEN THE RUN AROUND THAT THEY HAD NO AVAILABILITY FOR WEEKS. I HAVE EMAIL CORRESPONDENCE WITH ACURA CUSTOMER CARE AND ANYONE INVOLVED IN THE PURCHASE OF THIS VEHICLE, INCLUDING TWO SEPARATE DEALERSHIPS AND I HAVE RECEIVED A GENERIC RESPONSE WITH NO SOLUTION OFFERED. THIS IS A DANGEROUS SYSTEM THAT IS CLEARLY NOT TESTED APPROPRIATELY AND I WILL BE KEEPING IT TURNED OFF JUST AS LONG AS I CAN REMEMBER TO DO SO. THESE INCIDENTS VARY - MOST TIMES IT OCCURRED ON A LOCAL STREET. IT HAPPENED TWICE ON AN INTERSTATE HIGHWAY AS I WAS ENTERING GOING ABOUT 45MPH. ALL TIMES THIS HAS HAPPENED I WAS TRAVELING OVER APPROX 35MPH

Unknown or Other
Filed Jul 29, 201910,000 milesGA

ON 6/25/19 AT 16:39 I WAS DRIVING MY 2018 ACURA TLX NORTHBOUND ON A FOUR LANE CITY STREET AT APPROXIMATELY 35 MPH. ROAD CONDITIONS WERE DRY AND CLEAR. AS I APPROACHED THE INTERSECTION, THE CMBS (COLLISION MITIGATION BRAKING SYSTEM) BEEPED AND BROUGHT THE VEHICLE TO A COMPLETE STOP DESPITE THERE BEING NO CAR AHEAD. THIS SURPRISED ME AND NEARLY CAUSED AN ACCIDENT AS THE TRUCK BEHIND ME HAD TO STOP SUDDENLY. WHILE BRAKING THE VEHICLE IGNORED ALL THROTTLE INPUT, THUS MY ENGINE RACED AND SPUN THE FRONT TIRES ONCE THROTTLE INPUT WAS RESTORED. THE EVENT, WITH SOUND, WAS CAPTURED VIA MY DASHCAM, I HAVE ATTACHED A STILL IMAGE FROM THE DASHCAM VIDEO AND CAN SUPPLY THE FOOTAGE IF NEEDED. MY ACURA IS DUE FOR SERVICE NEXT MONTH AND I PLAN TO REPORT THIS ISSUE TO MY ACURA DEALER AT THIS TIME. I CHANGED THE VEHICLE 'FORWARD COLLISION WARNING DISTANCE' SETTING FROM 'LONG' (DEFAULT) TO 'SHORT' AND HAVE NOT HAD THE SAME ISSUE RECUR.

Fuel/Propulsion System
Filed May 30, 201922 milesNY

I BOUGHT A BRAND NEW 2018 ACURA TLX, THE DEALERSHIP STATED THE CURRENT RECALL ON THE VEHICLE WAS FIXED BEFORE THE SALE. AFTER SEARCHING THE VIN I FOUND OUT THAT THE RECALL WAS NOT REPAIRED. I GOT THE SERVICE DEPARTMENT TO MAKE AN APPOINTMENT TO FIX THE RECALL BUT SHOULD THE DEALERSHIP FACE ANY PUNISHMENTS/ FINES ETC. FOR SELLING A NEW VEHICLE WITH AN OPEN RECALL AFTER STATING IT WAS FIXED?

Electrical System
Filed Feb 15, 20194,247 milesCA

I WENT TO THE GROCERY STORE AND PARKED MY CAR ON THE STORES SURFACE LOT. WHEN I RETURNED TO MY CAR AND TURNED MY CAR ON ALL ERROR MESSAGES APPEARED - EMISSION LIGHTS ON AND THE CAR WOULD NOT SHIFT INTO DRIVE.

Unknown or Other
Filed Feb 8, 201916,200 milesNY

2018 ACURA TLX UNEXPECTEDLY AND FOR UNKNOW REASONS INITIATES AN EMERGENCY (SOS) CALL, ONE OF WHICH RESULTED IN A 911 CALL TO NYS POLICE. THIS HAS HAPPENED ALMOST HALF A DOZEN TIMES. WE DIDN'T KEEP TRACK AT FIRST BUT NOW KNOW TO DO THAT. MOST TIMES THIS HAPPENS WHILE THE CAR IS MOVING. NOTHING UNUSUAL ABOUT THE CAR OR THE WEATHER OR ANYTHING WE CAN THINK OF THAT WOULD INITIATE THIS. THE CAR HAS NOT REPORTED THAT ANYTHING IS WRONG. ON ONE OCCASION THE CAR CALLED SOS AND WHEN ACURA PERSON DIDN'T GET A REPLY FROM THE CAR THEY CALLED 911. NY STATE TROOPERS RESPONDED. THE CAR WAS STATIONARY IN OUR DRIVEWAY AND HAD BEEN FOR 12 HOURS. ONE OF THE TROOPERS FELL ON ICE COVERED LAWN TRYING TO GET TO THE FRONT DOOR. I HAVE ASKED ACURA FOR THE CALL LOGS SO I CAN PROVIDE TO THE DEALER WITH THE EXACT DATE AND TIME OF THESE CALLS. 16 DAYS AFTER MY WRITTEN REQUEST I STILL HAVE NO LOGS. WHEN THIS HAPPENS, IT IS A VERY SCARY EXPERIENCE. THE TWO DISPLAYS INDICATE SOS IN LARGE RED LETTERS AND THE MAP LIGHTS UP WITH THE CARS CURRENT LOCATION IN 10 DIGIT COORDINATES. THEN SOMEONE COMES OVER THE SPEAKER TO ASK IF WE ARE OKAY. THIS WOULD BE REASSURING IF WE WERE IN THE DITCH ON THE SIDE OF THE ROAD OR INCAPACITATED BUT GOING TO THE GROCERY STORE AND IT IS GOING OFF HAS SCARED MY WIFE AT LEAST THREE TIMES. THIS HAS HAPPENED TO ME WHEN I WAS DRIVING TOO. ACURA CLIENT RELATIONS HAS BEEN ZERO HELP IN GETTING THE LOGS OF TIMES. ADDITIONALLY, I THINK THERE IS A SYSTEMIC PROBLEM BECAUSE ACURA PLACED THE CONC

Electrical System
Filed Jun 18, 201831,081 milesMS

TL* THE CONTACT OWNS A 2018 ACURA TLX. WHILE DRIVING AT AN UNKNOWN SPEED, ON THREE OCCASIONS, THE STEERING WHEEL SEIZED WHILE MAKING EITHER A LEFT OR RIGHT TURN. THE BRAKE PEDAL WAS APPLIED, BUT FELT STIFF AND FAILED TO RESPOND. THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO MOVE. IN ADDITION, THE ELECTRICAL SYSTEM, EMISSION, TRANSMISSION, STABILITY CONTROL, ALL WHEEL ASSIST, BLIND SPOT, CRUISE CONTROL, AND LANE ASSIST INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ACURA OF MEMPHIS (2611 RIDGEWAY RD, MEMPHIS, TN 38119) WHERE IT WAS DIAGNOSED THAT THE VEHICLE OVERHEATED AND THE AUTOMATIC START MALFUNCTIONED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED AND OPENED CASE NUMBER: 08586429. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 31,081. THE VIN WAS NOT AVAILABLE.

Seat Belts
Filed Dec 14, 20171,200 milesNY

THE REAR SEAT ANCHORS TO INSTALL A CHILD SAFETY SEAT ARE NOT ACCESSIBLE IN THE 2018 ACURA TLX. YOU CANNOT TRANSPORT A SMALL CHILD UNDER 2 IN THE CAR. REPORTED TO ACURA 12/14/2017. NOTE: THE HOOKS ARE TOO FAR UNDER THE SEAT AND CANT BE REACHED!!!!

Electrical System
Filed Nov 6, 20173,150 milesFL

FOR THE PAST TWO DAYS I SEE THE CHECK ENGINE INDICATOR POP UP ALONG WITH TWO ERRORS. "ELECTRIC PARKING BRAKE PROBLEM" AND "EMISSIONS SYSTEM PROBLEM" THIS HAPPEND AFTER DRIVING AND PARKING THE CAR. THE NEXT DAY I TURNED THE CAR ON AND SAW THE ERRORS. NOT SURE WHAT CPULD BE THE CAUSE OF THIS. I RECENTLY PURCHASED THIS UNIT. HAD IT SINCE JULY 2017 WITH ONLY 3228MILES. PLEASE ADVISE. THANK YOU.

Tires
Filed Sep 11, 2017NY

MAVIS TIRE A NEW YORK BASED TIRE RETAILER IS SELLING TIRES WITH ADVERTISED 5+ YEAR OLD DOT NUMBERS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2018 Acura TLX → · Every TLX year → · How the figures are calculated →