Page 2 of 3 · complaints 51–100 of 111

2016 Acura TLX complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Electrical System
Filed Jun 18, 2022PA

Idle Stop does not restart car & is difficult to restart since car remains in Drive after restart fails. A recall notice was issued, but the software update is not available at any dealers as of June 18, 2022. Product Update required for PGM-FI Software.

Power Train
Filed May 19, 2022CA

I shifted to sports mode plus while at a stop light on the Bay Bridge. After light turned green, I accelerated and my car stalled and wouldn't go past 20mph on the Bay Bridge which is dangerous, everyone was going about 60-75 mph. All of my hazard lights were on- my brake light, VSA light, Check Engine Etc. I went to the mechanic and he could not find anything wrong with my battery, transmission or accelerator. It seems like there is a glitch electronically but nothing has been done about. Several folks with 2016 TLX have reported this same issue. Its very dangerous and worrisome. Prior to this issue I had no messages/lights on that warned me of my vehicle needing service.

Structure › Interior Panels › Sun Visor
Filed May 4, 202237,000 milesMD

The contact owns a 2016 Acura TLX. The contact stated while driving approximately 75 MPH, the sunroof panel shattered without impact and glass fragments entered the cabin of the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the sunroof panel to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 37,000. Consumer stated the glass came into the car nearly causing the car to lose control and crash.

Power Train
Filed Feb 17, 2022KS

Was driving down interstate 70 at approximately 75 miles an hour. My cruise control was set and I was going up a small hill and out of nowhere my car decelerates down to about 50-60 miles an hour and it won't shift into gear/turn over and is making a grinding/revving noise. Almost all of the warning lamps and messages started flashing when this happened. There were cars behind me and next to me on the interstate when this happen and could have caused a serious crash given that the car decelerated and stopped functioning in the middle of the road. I had to pull over on the side of the interstate and I immediately called the dealership to see what was going on and if the car was safe to drive. I took my car to the Acura dealership either that same day or the next day and they claimed they didn't know what the issue was and told me that they reset the mainframe and that would take care of the issue. It did not take care of the issue and this problem has continued to happen multiple times. With the most recent time that this issue occurred they told me that I needed to buy a new battery and that would take care of the issue. I purchased a new battery and 2 days later the same thing as above happened again while driving 75 miles down the interstate the car decelerates and about causes me to crash. Prior to this situation happening in 2020, there was an issue with my battery and when my car would go into idle mode at stoplights/stop signs, it would die in the middle of the road and

Vehicle Speed Control
Filed Feb 11, 202212,000 milesTX

The contact owns a 2016 Acura TLX. The contact stated that while driving 20 MPH, the vehicle failed to accelerate as needed. The contact mentioned that after depressing the accelerate pedal multiple times, the vehicle was finally operating as designed. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,000.

EngineCrash
Filed Feb 4, 2022MA

Engine light would come on if I drove 65 MPH check engine emission system problem I would try drive press on gas peddle & car would slow down I almost got rear ended by 18 wheeler semi truck

Engine
Filed Oct 14, 2021MA

Driving 65-70 MPH on highway the car would feel sluggish like it needs power then I can hear the engine roar louder then i get alerts on my dash that my brakes are not working my blind spot or lane keep assist or any safety features in my car is not activated working properly is what my car tells me i Almost lost my life twice those two times I almost got rear ended my semi truck on highway going 65+ on highway first time was March 1 2020 when i was driving from massachusetts to New York felt like my car was stalling I would try give it more gas but it felt real slow sluggish second time was recent October 2 2021 i was heading to casino in Connecticut on my way there dash says same problems as before this time the car wouldn’t allow me to go past 60 it kept me in 45-55 mph on the high I was scared because speed limit was 65 here comes semi truck lucky I was able to pull to side of the highway in time but I was so scared cause I know how fast that truck was coming my car shut off as soon as I got on the side of the road all I felt was my car shake from speed of the truck that literally passed me my car was off on side of highway was pitch black all I was hoping for was truck not hiting me because he was in the same lane as me but while I was quick in reacting I put on my hazard lights on before my car shut off when I pulled along side of the road I wanted to plan a trip for me & my girlfriend im scared to take my car because today on my home from work my car did it again comin

Unknown or Other
Filed Sep 28, 2021VA

UNKNOWN

Electrical System
Filed Jun 30, 2021GA

I was driving 70mph on I-75 south and I moved into the left lane to pass a vehicle and when pressed down on the gas my car decelerated and multiple (all) warning lights on the dashboard lit up. The car did not recover from the deceleration and caused the car behind me to slam on their brakes, I had to quickly navigate three lanes of traffic during rush hour to get off of the highway. I called Acura service from the off ramp and they said if I restart my car a few times it should reset and I can proceed home. When I brought my car to Acura they said it was a software update and that they don't perform the software update unless a customer is experiencing issues. I am deeply concerned that this issue has not been marked as a recall or automatic software update during regular service. I was able to navigate off of the highway, but I don't think this would be the case for all drivers in this situation.

Engine
Filed Jun 30, 2021VA

I was driving at 45 miles per hour and out of nowhere the car stopped accelerating and turned on all the dash lights on many warnings

Engine
Filed Jun 1, 2021FL

For just shy of a year, We've been experiencing problems with our 2016 TLX misfiring and stalling. Fuel pressure has been tested and it's shown to dramatically drop while under load. It behaves like the problem identified with the recall NHTSA 19V060000 for the V6 of the same year/model. It's a very disturbing event when it happens and it prevents us from driving the car longer than 30-45 minutes - particularly for adequately and safely handling highway driving. At the worst, the car goes into limp mode/stalls out.

Electrical System
Filed Apr 17, 2021CA

I HAVE SOME SERIOUS ISSUES WITH ACURA TLX WITH IDLE STOP FEATURE. MY CAR HAD THE SAME ISSUES LAST YEAR, WHEN THE CAR DIDN'T TURN BACK ON AUTOMATICALLY AFTER THE IDLE STOP FEATURE ACTIVATED. I TOOK MY CAR TO THE DEALERSHIP(ACURA OF FREMONT, CA) AND THEY CAN'T ABLE TO FIGURE OUT THE ROOT CAUSE AND MY CAR BATTERY DIED IN THE MIDDLE OF THE ROAD. IT TOOK 3 -4 HOURS TO TAKE THE CAR TO THE DEALERSHIP AND THEY REPLACED THE BATTERY BUT NOW THIS ISSUE STARTED HAPPENING AGAIN. I CALLED ACURA CUSTOMER SERVICE AND THEY PROVIDED ME THIS CASE NUMBER # [XXX] AND FORWARD THE CASE TO LOCAL DEALERSHIP (ACURA OF FREMONT, CA). I HAVE DROPPED THE CAR AT THE DEALERSHIP BUT THEY ARE NOT VERY HOPEFUL TO FIND OUT THE ROOT CAUSE OF THIS ISSUE. THIS ISSUE IS REALLY A SAFETY RISK AND NOT SURE WHAT YOU ARE PLANNING TO DO TO ADDRESS THIS ISSUE. IT'S SEEMS TO BE A KNOWN ISSUE WITH IDLE STOP FEATURE. HTTPS://WWW.TLXFORUMS.COM/THREADS/ENGINE-FAILING-TO-START-AFTER-IDLE-STOP.31809/ I AM HOPEFUL THAT YOU WILL ADDRESS MY CONCERN. PLEASE FEEL TO REACH OUT TO ME AT [XXX]. THANKS INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Power Train
Filed Mar 3, 202149,000 milesPA

AS I COME TO A SLOW DOWN AND A STOP MY CAR SURGES LIKE IT WANTS TO CONTINUE TO GO. MORE LESS FEELS LIKE IT JERKS OR A STALL.

Electrical System
Filed Jan 24, 2021TN

THE TELEMATICS UNIT IN MY 2016 ACURA TLX REMAINS IN THE ON POSITION AND CONTINUES TO ATTEMPT TO CONNECT TO A BLUETOOTH DEVICE WHILE VEHICLE IS OFF. THIS CONTRIBUTES TO BATTERY FAILURE. MANY OWNERS HAVE DISCONNECTED THE DEVICE AS HAVE I , IN ORDER TO KEEP THE BATTERY FROM CONSTANTLY DYING. CAR DIES AFTER ONE FULL DAY OF NOT BEING STARTED REQUIRING THE BATTERY TO NEED TO BE RECHARGED. ACURA STATED THEY CAN REPLACE TELEMATICS FOR A CHARGE OF $1000 BUT NOT SURE IF THIS WILL CORRECT THE ISSUE.

Engine
Filed Jan 6, 202138,000 milesNC

MY ELECTRICAL PARKING BRAKE STAYS ON EVEN WHEN I UNAPPLY THE BRAKE. SOMETIMES MY AUTOMATIC EMERGENCY BRAKING LIGHT WILL COME ON SAYING DISABLED. MY TRACTION STABILITY CONTROL WILL BECOME DISABLED OUT OF NOWHERE. MY LANE KEEPING ASSISTANCE WILL ALSO BECOME DISABLED WITH EVERYTHING ELSE. ALL THIS HAPPENS ALL TOGETHER AND MY CHECK ENGINE AND EMISSION WARNING LIGHT COME ON WHENEVER EVERYTHING BECOMES DISABLED.

Back Over Prevention
Filed Dec 14, 202055,000 milesMN

TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO REVERSE, THE BACK OVER PREVENTION CAMERA FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THERE WAS MOISTURE INSIDE THE LENS, CAUSING THE IMAGE TO BE BLURRY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CAMERA SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Electrical System
Filed Nov 10, 2020WA

I TRIED TO START MY CAR AND IT MADE A WEIRD TICKING NOISE AS IF THE BATTERY WAS DEAD. ALL THE LIGHTS ON THE DASHBOARD TURNED ON AND THE CAR KEPT TELLING ME I NEEDED TO TURN OFF SOME SORT OF BRAKE SYSTEM IN ORDER FOR THE CAR TO WORK. I TURNED THE CAR OFF AND TRIED AGAIN, THIS TIME IT WOULD NOT START BUT AUTOMATICALLY TURNED ON TO ACCESSORY MODE. I HAD TO CALL MY CAR INSURANCE TO GIVE THE CAR A JUMP AND IT SEEMED TO DO THE TRICK, HOWEVER, HE NOTED THAT IT WASN'T THE BATTERY AND THAT IT WAS VERY ODD.

Service Brakes
Filed Sep 7, 202020 milesCA

WHILE DRIVING AND I APPLIED THE BRAKES I CAN FEEL IT SHAKING VERY RAPIDLY ,HOWEVER IT HAPPENS MORE WHEN I DRIVING A DOWN HILL

Seats1 injured
Filed Aug 19, 202060,011 milesAZ

ON MY 2016 ACURA TLX I HAVE A PROBLEM WITH THE SEAT PLASTIC TRIM THAT BREAKS EVERY OTHER YEAR AND FOR MULTIPLE OTHER OWNERS IT HAPPENS EVERY 9 MONTHS. THIS IS A BIG PROBLEM WHEN YOU WANT TO ADJUST THE SEAT YOU CAN PUT YOUR FINGERS IN THE WHOLE AND CUT YOUR FINGERS. I AM OUTRAGED WHY NO RECALL IS DONE BY THIS POINT WHERE MULTIPLE OWNERS HAVE THIS PROBLEM STARTING 2015 UNTILL 2019 FROM WHAT I SEE ON MULTIPLE FORUMS AND I HAVE THE LINK TO ALL THOSE FORUMS IF NEEDED. I WENT TO ACURA DEALERSHIP AND THEY FIXED AT NO COST WHEN THE CAR WAS IN WARRANTY BUT NOW MY CAR IS NOT IN WARRANTY AND THEY DO NOT WANT TO FIX IT FOR LESS THAN $460. I AM NOT PAYING $460 FOR A FAKE PREMIUM CAR WHEN THIS IS NOT MY FAULT BUT A DESIGN FLAW BECAUSE THEY PLACED A METAL PIECE RIGHT UNDER THE PLASTIC TRIM. PLEASE HELP ME IF YOU CAN OR DIRECT ME TO SOMEONE THAT CAN HELP.

Electronic Stability Control (esc)
Filed Jul 28, 202057,000 milesCA

I SAW A MECHANIC AND FIGURED OUT THE PROBLEM ON THE 21ST OF JULY. I CHECKED ON ACURAS WEBSITE AND THERE WAS A NOTICE THAT THEY RECALLED THIS CAR LAST YEAR WITH THE SAME EXACT THING THAT MY CAR WAS DIAGNOSED WITH AND MY CAR IS MALFUNCTIONING AND THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE MY VIN DOES NOT HAVE A RECALL ON IT EVEN THOUGH I HAVE THE EXACT PROBLEM OF THEIR RECALL. MY CAR IS MALFUNCTIONING AND I CALLED HEADQUARTERS CLIENT RELATIONS AND THEY TOLD ME THEY CAN DO NOTHING ABOUT IT AND THAT IF I WANT IT FIXED THEN I HAVE TO FIX IT MYSELF. I WAS DRIVING ON A HIGH WAY WHEN ALL THE LIGHTS TURNED ON IN MY CAR. MY BRAKE SYSTEM SAYS IT FAILED MY TRANSMISSION LIGHT IS ON, MY PARK BRAKE IS FLASHING, LANE ASSIST POPPING UP. I WAS DRIVING HOME FORM LAKE TAHOE ON A CURVY ROAD WITH MY SPEED BEING 40-50. MANY CARS DRIVING SUPER FAST WHEN ALL OF A SUDDEN MY CAR DROPPED TO 20MPH. MY ACURA WOULD NOT GO PAST 20MPH AND MY LIFE AND MY PASSENGERS WERE IN SERIOUS DANGER!

Fuel/Propulsion System
Filed Jul 23, 202013,000 milesIL

CAR STALLS WHEN I AM AT A RED LIGHT OR A STOP. IT HAPPENS WHEN THE CAR HAS BEEN DRIVEN AWHILE, NOT WHEN IT FIRST STARTS. AFTER STOPPING AT A RED LIGHT, THE CAR FAILS TO START WHEN I PUT MY FOOT ON THE GAS TO ACCELERATE. THE CAR WILL STALL, THEN WHEN I TRY TO START IT BY PUSHING THE START BUTTON, IT TAKES MORE THAN 1 TRY FOR IT TO START. IT HAPPENED 4 TIMES WITHIN 2 HOURS A WEEK AGO; EACH TIME AFTER BEING STOPPED AT A RED LIGHT. THIS PROBLEM HAS OCCURRED SINCE I PURCHASED THE CAR, AND NEVER WHEN THE ENGINE IS COLD.

Electronic Stability Control (esc)
Filed Jul 22, 202057,000 milesCA

I SAW A MECHANIC AND FIGURED OUT THE PROBLEM. I CHECKED ON ACURAS WEBSITE AND THERE WAS A NOTICE THAT THEY RECALLED THIS CAR LAST YEAR WITH THE SAME EXACT THING THAT MY CAR WAS DIAGNOSED WITH AND MY CAR IS MALFUNCTIONING AND THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE MY VIN DOES NOT HAVE A RECALL ON IT EVEN THOUGH I HAVE THE EXACT PROBLEM OF THEIR RECALL. MY CAR IS MALFUNCTIONING AND I CALLED HEADQUARTERS CLIENT RELATIONS AND THEY TOLD ME THEY CAN DO NOTHING ABOUT IT AND THAT IF I WANT IT FIXED THEN I HAVE TO FIX IT MYSELF. I WAS DRIVING ON A HIGH WAY WHEN ALL THE LIGHTS TURNED ON IN MY CAR MY BRAKE SYSTEM SAYS IT FAILED MY TRANSMISSION LIGHT IS ON, MY PARK BRAKE IS FLASHING, LANE ASSIST POPPING UP. THERE ARE MANY PEOPLE WITH ACURAS WHO HAVE THE SAME ISSUES AS I DO!

Fuel/Propulsion System
Filed Jul 14, 2020TX

THE VEHICLE IS STALLING AT INTERSECTIONS. THIS PROBLEM OCCURS MORE FREQUENTLY ON HOT DAYS.

Visibility/Wiper
Filed Mar 19, 202037,500 milesKS

DRIVING TO WORK 3/19/20 AT 7:15AM. THE SUNROOF SHATTERED. THE SHADE WAS OPEN AND GLASS SHARDS COVERED MY WIFE AND THE INSIDE OF THE CAR. THERE WERE NO VEHICLES WITHIN A 1/4 MILE. THERE WERE NO BRIDGES SHE DROVE UNDER WITHIN A MILE. I CALLED AND SPOKE TO THE LOCAL ACURA DEALERSHIP ASKING IF THERE WAS A CAMPAIGN OR RECALL OR IF THIS WAS A KNOWN ISSUE. I WAS TOLD TO CONTACT A COLLISION CENTER TO GET FIXED AS THERE WAS NO WARRANTY. I ASKED TO SPEAK WITH THE SERVICE MANAGER AND HAVE NOT HEARD BACK AS OF YET.

Electrical System
Filed Mar 6, 202066,000 milesCA

I PURCHASED THE CAR SEPTEMBER 2016 FIRST BATTERY REPLACEMENT IN NOVEMBER 2018; SECOND BATTERY REPLACEMENT MARCH 2020. BOTH BATTERIES CAME WITH A 5 YEAR WARRANTY BOTH NEEDED REPLACEMENT WITHIN 2 YEARS. UNKNOWN WHY THE BATTERIES KEEP FAILING.

Engine
Filed Jan 11, 202043,610 milesIN

WHEN ATTEMPTING TO PASS, THE VEHICLE WILL HAVE OVER A ONE SECOND DELAY BEFORE IT WILL DOWNSHIFT. THIS HAS LED TO NUMEROUS DANGEROUS SITUATIONS WHERE RAPID ACCELERATION WAS NECESSARY. THIS WILL HAPPEN WHETHER ON A CITY OR HIGHWAY STREET. IT DOES NOT MATTER WHAT MODE OF DRIVE IS SELECTED, SUCH AS SPORT, OR SPORT PLUS. I CAN MOST EASILY DESCRIBE WHAT HAPPENS AS A DROPPING SENSATION IN YOUR STOMACH, AND A SENSATION IN YOUR NECK WHERE YOU ANTICIPATE THE CAR TO "JUMP FORWARD", YET NOTHING HAPPENS FOR OVER 1 SECOND. IT IS QUITE DISCONCERTING! I HAVE BROUGHT THIS BACK TO THE DEALERSHIP ON THREE OCCASIONS AND HAD TWO REPAIRS DONE UNDER WARRANTY, AND I PAID FOR TWO PORTIONS OF THE VISITS. FROM RESEARCHING THE INTERNET, THIS IS A VERY COMMON PROBLEM FOR THIS MODEL OF ACURA.

Electronic Stability Control (esc)
Filed Nov 13, 201983,000 milesIN

MY CAR STALLED WHILE DRIVING ON THE INTERSTATE AT 75MPH. IT HAPPENED IN MAY, JULY, AND SEPTEMBER 2019. WHILE DRIVING THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE. THE TACHOMETER REGISTERING THE RPMS DROPPED TO 1,000 AND STAYED THERE. AFTER PULLING OVER, SHUTTING THE CAR OFF, WAITING, AND RESTARTING THE CAR, THE VEHICLE PROCEEDED TO OPERATE AS NORMAL. MANY OF THE WARNING LIGHTS APPEARED DURING THIS INCIDENT. FINALLY, IN SEPTEMBER, MY CAR WAS UNDRIVEABLE AND HAD TO BE TOWED TO THE DEALERSHIP. THE DETERMINATION WAS THAT THE CAR NEEDED A NEW ENGINE. I'M STILL AWAITING FOR THE REPAIRS TO BE COMPLETED AT THIS TIME (NOVEMBER 13, 2019).

Electrical System
Filed Nov 7, 201933,875 milesKY

FROM A STOPPED POSITION, MOVING FORWARD MY VEHICLE HESITATED AND DECREASED IN POWER AND THE GAS PEDAL DID NOT HELP MOVING THE VEHICLE FORWARD. THIS HAPPENED IN THE MIDDLE OF THE INTERSECTION FOR SEVERAL SECONDS 10-15 BEFORE THE VEHICLE STARTED MOVING FORWARD AGAIN. FROM A MOVING POSITION, I WAS GOING AROUND A RIGHT-HAND SLIGHT CURVE GOING APPROXIMATELY 45-50 MHP AND THE VEHICLE FAILED TO KEEP POWER, SPEED DECREASED, AND THEN BEGAN WORKING AGAIN AFTER SEVERAL SCARY SECONDS. THE MAIN PROBLEM I HAVE IS WHEN ACCELERATING, THE FUEL SEEMS LIKE IT IS NOT PROCESSED CORRECTLY TO ALLOW MY VEHICLE TO ACCELERATE. THIS IS A DANGEROUS MECHANICAL ISSUE THAT HAS HAPPENED MORE THAN TEN TIMES. I HAVE CONTACTED THE DEALERSHIP BUT THEY SAID MY VIN WAS NOT IN THE LISTING OF RECALLS. I AM CLEARLY HAVING THE SAME PROBLEMS AS MANY OTHER ACURA TLX OWNERS. ADDITIONALLY, WHEN I PUSH THE START BUTTON IT DID NOT START THE VEHICLE. THIS HAS HAPPENED 3 TIMES AS OF NOV 2019. MY VEHICLE SHOULD BE LISTED WITH THE RECALLED LISTING OF OTHER 2016 TLX ACURA VEHICLES.

Engine
Filed Oct 10, 2019MA

THE TRANSMISSION IS JERKY, CLUNKY, BOUNCES TO A STOP, BOUNCES AND LURCHES FORWARD WHEN STOPPING, WILL TAKE 2-3 SECONDS TO RESPOND TO PEDAL PUSH AND THEN TAKE OFF. IT'S VERY DANGEROUS IN STOP AND GO TRAFFIC. IT'S VERY DANGEROUS WHEN STOPPING FOR PEDESTRIANS. IT'S VERY DANGEROUS WHEN DRIVING, PERIOD. HERE IS THE LINK TO ALL OF MY DOCUMENTS REGARDING THE CASE: HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=1PPUP9UYZ-CXIVPDURSJ1DD07WJXEWOAK

Electrical System
Filed Sep 5, 201951,247 milesAZ

AGAIN, WHILE DRIVING APPROXIMATELY 75 MPH ON INTERSTATE ALL ERROR CODES ON DASHBOARD (MIL) LIT UP AND THE CAR BEGAN TO FEEL AS IF THE TRANSMISSION WAS NOT ENGAGED AS IF I WAS IN NEUTRAL AND THE ENGINE BEGAN LOOSING POWER. THE SPEED BEGAN DECREASING, BUT THEN WOULD CATCH FOR A FEW SECONDS. THE GEAR INDICATED THAT IT WAS IN DRIVE. I PULLED OFF THE INTERSTATE & PARKED. I WAITED A FEW MINUTES & RESTARTED AND TRIED TO RE-ENGAGE IN DRIVE TO SEE IF IT RESET ITSELF AS IT HAS DONE IN THE PAST JUST 7 WEEKS PRIOR, HOWEVER IT JUST REVVED UP. I CALLED ROAD SIDE ASSISTANCE AND HAD IT TOWED TO NEAREST DEALER AN HOUR AWAY AS AGAIN THE MECHANICAL BREAK DOWN OCCURRED WHILE I WAS TRAVELING IN BETWEEN CITIES. THE NEXT MORNING, THE DEALER WAS ABLE TO RETRIEVE THE ERROR CODES AND SAID THAT THE TRANSMISSION NEEDED ANOTHER SOFTWARE UPDATE TO REPAIR THE ISSUE, THE COMPUTER WAS RESET . WHILE DRIVING HOME THE TRANSMISSION BECAME JUMPY AGAIN AROUND 3RD GEAR. I CONTACTED MY LOCAL DEALERSHIP AND MADE THEM AWARE OF MY SAFETY CONCERNS FOR THE CAR AS AGAIN, MY ENTIRE FAMILY (HUSBAND, KIDS AND DOGS) WERE IN THE CAR AND FELT AS IF THIS COULD HAVE RESULTED IN HORRIBLE ACCIDENT HAD I NOT SAFELY NAVIGATED OFF OF THE INTERSTATE WHILE AT SUCH A HIGH SPEED WITH HEAVY HOLIDAY TRAFFIC. THIS ERROR HAS DISPLAYED FOR TIMES AND EACH TIME THERE WAS A DIFFERENT SOLUTION TO THE PROBLEM BESIDES HAVING 2 TRANSMISSION UPDATES, BAD BATTERY CELL AND REPLACED PUSH BUTTON GEAR ASSEMBLY. I HAVE DOCUMENTED ALL INCIDENTS AND REPORTED

Electronic Stability Control (esc)
Filed Aug 16, 201929,000 milesCA

TAKATA RECALL IT WAS AROUND 7:30 AM I WAS DRIVING MY KIDS TO SCHOOL AND I FELT LIKE I SLIGHTLY LOST CONTROL OF MY VEHICLE AND LIKE IT WAS SLIPPING SOMEHOW. NEXT THING I KNOW THE STEERING WHEEL IS CROOKED AND ALMOST EVERY WARNING LIGHTS HAVE TURNED ON AND I STARTED GETTING ALL THE WARNING SOUNDS DESCRIBING MORE WARININGS THAN I COULD CHECK ON THE SECOND PAGE ON THIS INCIDENT REPORT. I BARELY BOUGHT MY ACURA A FEW MONTHS AGO SO I'M VERY SHOCKED BE HAVING SUCH A SCARY INCIDENT SO FAST. I THOUGHT ACURA'S WERE DEPENDABLE RELIABLE CARS THAT WOULD KEEP ME AND MORE IMPORTANTLY MY CHILDREN SAFE. I FELT SO SCARED FOR THE SAFETY OF MY CHILDREN. IT WAS EVEN MORE UPSETTING TO FIND THAT THIS SAME SITUATION ON THE SAME BRAND OF ACURA'S HAS HAPPENED BEFORE TO MORE THAN 1 PERSON ON YOUTUBE! WHAT IS ACURA WAITING FOR ON A RECALL. YOU WOULD THINK THEY WOULDN'T WANT ANY LAWSUITS WHEN SOMEONE GETS HURT. PLEASE HELP TURN THIS INTO A RECALL BEFORE LIVES ARE LOST. THANK YOU

Fuel/Propulsion System
Filed Aug 8, 201986,000 milesCA

I WAS DRIVING ON THE HIGHWAY AND TURNING AND THEN ALL OF A SUDDEN THESE INDICATORS CAME ON WHICH WERE THE VSA, POWER STEERING, CHECK ENGINE LIGHT, AND THE BRAKE SYSTEM CAME ONE. ONCE THESE INDICATORS CAME ON THE CAR STARTED STALLING AND WOULDN'T GO PAST 2 RPM AND HAD LACK OF POWER. SO WE HAD TO AUTOMATICALLY STOP AND PULL OVER TO THE SIDE. COUPLE OF CARS WERE BEHIND US AS WELL AND WE COULD HAVE CRASHED. WE TOOK ABOUT A MONTH OR SO BEFORE WE TOOK IT IN TO FRESNO ACURA AND THEY SAID IT WAS THE FUEL PUMP THAT'S BROKEN.

Fuel/Propulsion System
Filed Aug 6, 201986,000 milesCA

TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED AND VARIOUS UNKNOWN INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRESNO ACURA (7250 N PALM AVE, FRESNO, CA 93711, (559) 431-3400) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 86,000.

Electrical System
Filed Aug 2, 201946,202 milesTX

THIS VEHICLE HAS HAD REPEATED BATTERY FAILURES. I HAD TO HAVE A BATTERY REPLACED IN THIS CAR LESS THAN A YEAR AGO AND YESTERDAY, THE NEW BATTERY DIED AGAIN. I WAS AT THE GAS STATION GETTING GAS AND WHEN I TRIED TO START THE VEHICLE, ALL OF THE LIGHTS STARTED FLICKERING WITH A LOUD REPETITIVE CLICKING SOUND AND THE VEHICLE WOULD NOT START. I HAD TO CALL ACURA ROADSIDE ASSISTANCE WHO SENT OUT A AAA TOW DRIVER. THE TOW DRIVER SAID THAT HE HAS HAD ABOUT 80 CALLS FOR THIS TYPE OF VEHICLE JUST THIS YEAR ALONE AND ALL OF THEM HAVE HAD BATTERY ISSUES. ACURA SHOULD ISSUE A RECALL FOR THESE DEFECTIVE BATTERIES. I HAVE THE VEHICLE AT AN ACURA DEALER FOR THE 2ND TIME IN A YEAR TO HAVE THE BATTERY REPLACED. THE VEHICLE IS STILL FAIRLY NEW WITH ONLY 46,000 MILES.

Service Brakes
Filed Aug 2, 201939,000 milesFL

2016 ACURA TLX 39,462 MILES ON ODOMETER. THE ENGINE LOST POWER. THE WARNING LIGHT DISPLAYED PARKING BRAKE SYSTEM MALFUNCTION, EMISSION SYSTEM MALFUNCTION. AFTER 3 TIMES SHUTTING OFF AND TURNING ON THE POWER BUTTON, THE CONDITION WENT BACK TO NORMAL.

Unknown or Other
Filed Jun 20, 201923,500 milesCA

VEHICLE HAS STALLED MULTIPLE TIMES AFTER RESTART FROM IDLE STOP. UPON RELEASING OF THE BRAKES OR MOVEMENT OF THE STEERING WHEEL, A HALF RESTART INITIATES FOLLOWED BY A TOTAL STALL AND ALL LIGHT ON THE DASH FLASHING. THIS HAS HAPPEN ABOUT 7 TIMES FROM A FULL STOP RANDOMLY. THIS RESULTS IN A FULL STALL AND INABILITY TO RESTART THE CAR FOR ABOUT 10 SECONDS.

Electrical System
Filed Jun 20, 201923,500 milesCA

ON SEVERAL OCCASIONS, THE DRIVER SIDE WINDOW DOES NOT AND WILL NOT CLOSE. WINDOW ROLLS UP CLOSED THEN IMMEDIATELY ROLLS BACK DOWN. NOTHING IS BLOCKING THE WINDOW OR STUCK IN THE TRACKS. DOES THIS A FEW TIMES THEN FINALLY CLOSES. ONLY OCCURS WHEN SWITCH IS PULLED ALL THE WAY FOR AUTO CLOSING. ADDITIONALLY, ON A FEW OCCASIONS, WHEN I MAKE LEFT TURNS, THE FRONT PASSENGER WINDOW ROLLED UP BY ITSELF.

Wheels
Filed Jun 20, 201912,000 milesCA

EXCESSIVE VIBRATIONS ABOVE 70MPH. BROUGHT BACK TO DEALERSHIP OVER 10 TIMES AND TOLD THE SAME THING OVER. THEY ARE UNABLE TO DUPLICATE THE ISSUE SINCE THEIR TECHNICIANS ARE UNABLE TO TEST DRIVE OVER 55MPH SPEED LIMIT. WAS ALSO INFORMED BY A SALES REP THAT THIS IS A KNOWN ISSUE.

Electronic Stability Control (esc)
Filed Nov 23, 201837,700 milesAZ

WHILE TRAVELING 75 MPH ON INTERSTATE MULTIPLE / ALL WARNING LIGHTS SUDDENLY ILLUMINATED ON DASH BOARD AND THE CAR PLACED ITSELF INTO NEUTRAL FROM DRIVE POSITION. UPON COMING TO REST CAR WAS PLACED INTO PARK ALONG SHOULDER AND WHEN DRIVE WAS SELECTED IT WOULD NOT ENGAGE. VEHICLE WAS TURNED OFF AND ALLOWED TO SIT FOR SEVERAL MINUTES BEFORE RESTARTING AGAIN. AGAIN IT WOULD NOT ALLOW TO GO INTO DRIVE. TOW TRUCK WAS DISPATCHED AND AFTER ABOUT 30 MINUTES CAR WAS ABLE TO SHIFT INTO DRIVE. VEHICLE WAS THEN DRIVEN ABOUT 1/8 MILE ALONG SHOULDER TO VISIBLE REAR STOP ENTRANCE. WE WAITED FOR TOW TO TRUCK TO ARRIVE. CAR WAS RESTARTED AND WOULD NOT ENGAGE INTO DRIVE OR NEUTRAL WHEN ATTEMPTING TO LOAD ONTO TOW TRUCK. AFTER SEVERAL ATTEMPTS NEUTRAL AND DRIVE EVENTUALLY ENGAGED. CAR WAS TAKEN TO NEAREST DEALER JUST BEFORE CLOSE BEFORE MAJOR HOLIDAY. RECIEVED CALL FROM DEALER STATING THAT THE CAUSE OF ALL THIS WAS DEAD BATTERY. UNKNOWN TO THEM BATTERY WAS REPLACED Y MONTHS PRIOR. ALSO I HAVE DTS REPORT SHOWING MULTIPLE MALFUNCTIONS AND ERRORS. I FEEL THAT IF ALL THIS CAN HAPPEN BY HAVING A DEAD BATTERY (THAT SOMEHOW ALLOWS YOU TO RESTART YOUR CAR MULTIPLE TIMES AFTER INITIAL MALFUNCTION) THIS IS A HUGE SAFETY CONCERN. I CALLED DEALERSHIP BACK AND ASKED THEM TO DOUBLE CHECK DIAGNOSIS AND ALSO CHECK ALTERNATOR BEING THAT THE BATTERY IS ONLY 6 MONTHS OLD.

Electrical System
Filed Oct 1, 2018FL

VEHICLE DOES NOT START. TOTAL ELECTRIC FAILURE. NOT A BATTERY PROBLEM PER DEALER. STILL AT DEALERSHIP.

Power Train
Filed May 17, 20187,500 milesWA

TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THERE WAS A LOSS OF POWER. THE VEHICLE SHIFTED INDEPENDENTLY INTO NEUTRAL WHILE ON AN INCLINE AND ROLLED IN REVERSE TOWARDS ONCOMING TRAFFIC. THE CONTACT APPLIED THE HAZARD LIGHTS, AND TURNED THE VEHICLE OFF AND BACK ON. THE CONTACT THEN PARKED THE VEHICLE IN A PARKING AREA. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS: ACURA OF LYNNWOOD (21515 WA-99, LYNNWOOD, WA 98036, (425) 775-2925) AND ACURA OF BELLEVUE (13424 NE 20TH ST, BELLEVUE, WA 98005, (425) 644-3000) FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE MANUFACTURER ISSUED 79 TSBS ON THE POWER TRAIN; HOWEVER, THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V640000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.

Air Bags1 injured
Filed Apr 24, 201840,000 milesAL

ON OR AROUND THE END OF MARCH OR FIRST OF APRIL 2018, I PURCHASED A ACURATLX 2016. IT WAS FROM AN INDIVIDUAL, BUT, HE HAD A CERTIFICATE OF 100% APPROVAL THAT EVERYTHING WAS PROPERLY WORKING FROM JERRY DAMSON ACURA DEALERSHIP IN HUNTSVILLE, AL. I TEST DROVE THE CAR AND FELL IN LOVE WITH IT. I PAID CASH FOR THE CAR, AND RECIEVED THE TITLE FROM HIM. MY MOTHER AND 4YR. OLD DAUGHTER WAS WITH ME. I PUT HER CAR SEAT IN THE BACK AND MY DAUGHTER AND I WERE ON OUR WAY HOME (APPROX.90 MILES) BUT, WE HAD TO STOP AT A GAS STATION FIRST THE CAR WAS ON EMPTY. I DROVE APPROX. 3 MILES AND I PULL IN TO THE GAS STATION. I DROVE UP TO THE PUMP AND PUT IT IN PARK. I HAVE NOT OPENED MY DOOR OR TURN OFF THE ENGINE. ALL OF A SUDDEN MY LEFT ARM AND SHOULDER WERE HURTING IN THE MOST INTENSE PAIN. MY DAUGHTER WAS SCREAMING AND MY MOTHER HAD PULLED UP BESIDE ME IN HER CAR. AND MY EARS ARE RINGING AND I COULD SEE MY MOTHERS LIPS MOVING AND HER HANDS ARE MOVING UP AND DOWN. I FINALLY ROLLED DOWN THE BACK WINDOW (WERE MY DAUGHTER WAS). SHE SAID WHITE SMOKE ROLLED OUT OF THE WINDOW AS I WAS OPENING IT. I HEAR HER SCREAMING ARE YOU OK - SOMEONE FIRED A SHOTGUN WE HAVE TO GET OUT OF HERE! AS I WAS LOOKING AROUND THIS WHITE SHEET COVERED MY SIDE OF THE CAR! THE DRIVER SIDE AIRBAG DEPLOYED! HOW COULD THIS HAVE HAPPENED! IT WAS CLEARED 100% APPROVAL BY AN ACURA DEALERSHIP - JERRY DAMSON - IN HUNTSVILLE, AL. PLEASE, PLEASE TELL ME HOW THIS COULD HAPPENED

Power Train
Filed Mar 19, 20187,500 milesWA

TRANSMISSION FUNCTION SENSOR FAILURE WARNING AND BLIND SPOT SENSOR FAILURE WARNING APPEARED ON DASH WHILE I WAS DRIVING ON A CITY STREET. CAR WENT IMMEDIATELY INTO NEUTRAL WHILE I WAS DRIVING. IF I TOOK MY FOOT OFF THE BRAKE IT WOULD ROLL BACKWARDS INTO ONCOMING TRAFFIC AND CARS DRIVING BEHIND ME.

Engine
Filed Dec 20, 2017FL

UNUSUAL NOISE FROM ENGINE WHEN IDLE, WHICH INCREASES GRADUALLY

Electrical System
Filed Nov 17, 201735,246 milesTX

DRIVING ON THE EXPRESSWAY AT 70 MPH, THE CAR STARTS SPUTTERING THEN DECELERATED, IT WOULD NOT ACCELERATE EVEN WHILE PRESSING THE GAS PEDAL. I PULLED OFF TO THE EMERGENCY LANE AND THE LIGHTS STARTED FLICKERING, WARNING LIGHTS APPEARED "CHECK HILL START ASSIST SYSTEM", "CHECK EMISSION SYSTEM", "CHECK POWER STEERING SYSTEM", "CHECK BRAKE HOLD SYSTEM", "CHECK BRAKE SYSTEM", AND "CHECK PARKING BRAKE SYSTEM". AFTER SITTING IN THE EMERGENCY LANE AFTER ABOUT 30 SECONDS, THE CAR SHUT OFF. EXTREMELY DANGEROUS SITUATION. IT WAS DIAGNOSED AS A BATTERY WITH A DEAD CELL. AMAZINGLY, OF ALL THE LIGHTS THAT ILLUMINATED, I NEVER RECEIVED ANY WARNING THAT I HAD DEAD BATTERY. THE BATTERY LIGHT DID NOT COME ON UNTIL THE OTHER WARNING LIGHTS CAME ON. THIS HAPPENED AT 35,246. THIS IS THE SECOND TIME THE CAR HAS BEEN AT THE SERVICE CENTER IN LESS THAN 10 MONTHS.

Power Train
Filed Nov 17, 201716,721 milesTX

WHILE DRIVING 30 MILES PER HOUR ON A CITY STREET, I NOTICED THE CAR STARTED WAS SHIFTING HARD. TWO MINUTES LATER, THE WARNING LIGHTS APPEARED "CHECK VSA SYSTEM", "CHECK PRECISION ALL WHEEL STEER SYSTEM", AND "CHECK TRANSMISSION" AND THE CAR WOULD NOT ACCELERATE. THIS HAPPENED AT 16,721 MILES. THE DIAGNOSIS WAS CRUMBS IN THE GEAR PANEL. ACURA SHOWED NO RECORD OF ME BRINGING MY CAR IN FOR THE SERVICE.

Power Train
Filed Jul 10, 201717,300 milesIN

DRIVING AT HIGHWAY SPEED, CRUISE CONTROL ON. TRIED TO ACCELERATE, USING PEDAL, TO PASS. NO RESPONSE FROM VEHICLE. DRIVER INFO CLUSTER WAS FLASHING "N" FOR NEUTRAL. MULTIPLE ERROR MESSAGES " CHECK TRANSMISSION", "CHECK EMISSIONS SYSTEMS", "CHECK PARKING BRAKE SYSTEM". CONFIRMED ENGINE WAS STILL ON, @ IDLE SPEED. PRESSED "D" TO RE-ENGAGE DRIVE. TRANSMISSION WOULD NOT ENGAGE. FORCED TO COAST TO SIDE OF ROAD IN TRAFFIC WITH NO ABILITY TO ACCELERATE OR KEEP SPEED. ONCE UNDER 5 MPH TRANS MADE CLICKING SOUND AND EVENTUALLY ENGAGED "PARK" ABRUPTLY. MADE MORE UNSUCCESSFUL ATTEMPTS TO ENGAGE "DRIVE". GOT OUT CHECKED VEHICLE FOR ANY OBVIOUS MECHANICAL FAILURES. GOT BACK IN CAR TURNED OFF AND BACK ON. ERROR MESSAGES REMAINED BUT WAS ABLE TO GET THE TRANS TO ENGAGE DRIVE. DROVE VEHICLE TO SAFER PLACE OFF THE INTERSTATE. CALLED ACURA ROAD SIDE SERVICE. WHILE WAITING FOR SERVICE I TURNED CAR OFF AND RESTARTED. CAR CAME BACK UP "NORMAL". FINISHED MISSION. ACURA DEALER AT DESTINATION FOUND NO PROBLEMS OR STORED CODES.

Seats1 injured
Filed Jun 19, 2017CA

THE HEADREST IS CRIPPLING. I AM 5 FOOT 5 INCHES WITH GREAT POSTURE. WHEN I SIT IN THE SEAT, THE HEADREST PITCHES MY HEAD FORWARD AND HURTS. THE LONGER THE DRIVE THE WORSE IT HURTS. 2 CHIROPRACTORS SAY IT IS MECHANICALLY IMPOSSIBLE FOR THE HUMAN BODY TO SIT THIS WAY. THIS SITE HAS A GREAT DESCRIPTION: HTTP://WWW.YOGABACK.COM/NEW-CAR-HEADRESTS-DESIGNED-TOO-FAR-FORWARD.HTML THIS SITE HAS GREAT PICTURES: HTTP://THEMALLEABLEMOM.COM/2014/06/16/CAR-SEAT-POSITION-CAUSING-YOU-PAIN/ YOU REALLY NEED TO CHANGE THIS AS THE PAIN LEVELS ARE ACUTE.

Visibility › Sun/Moon Roof Assembly
Filed Feb 28, 20177,200 milesIN

TL* THE CONTACT OWNS A 2016 ACURA TLX. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD. THE CONTACT NOTICED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,200. THE VIN WAS NOT AVAILABLE.

Seats › Front Assembly › Head Restraint
Filed Feb 6, 20171,600 milesGA

TL* THE CONTACT OWNS A 2017 (NA) ACURA TLX. THE CONTACT STATED THAT THE HEADREST ON THE DRIVER SEAT WAS DESIGNED TO POINT FORWARD AND DOWN, WHICH CAUSED THE DRIVER TO HAVE LOWER BACK AND NECK PAIN AND NUMBNESS TO THE LEGS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,600. UPDATED 06/08/17*LJ *CN

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Acura TLX → · Every TLX year → · How the figures are calculated →