Page 5 of 7 · complaints 201–250 of 344

2015 Acura TLX complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Power Train
Filed Jun 25, 201898,770 milesMN

MY CAR IS NOT SHIFTING CORRECTLY, ITS HESITATING AND MAKING A NOISE

Electronic Stability Control (esc)
Filed May 4, 201830 milesFL

THE ONBOARD SYSTEM CRASHED WHILE I WAS DRIVING. ALL THE WARNINGS ON THE DASH WENT OFF. THE CAR AUTOMATICALLY WENT INTO PARK. WHEN I PLACED THE CAR INTO DRIVE MODE THE PARKING BRAKE WOULD NOT DISENGAGE. I TURNED OFF AND ON MY CAR THE ISSUES PERSISTED. AFTER I TURNED OFF AND ON MY CAR A THIRD TIME THE CAR ALLOWED ME TO DRIVE IT.

Power Train
Filed Apr 24, 201836,000 milesMA

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 35 MPH, THE GEARS SHIFTED HARD AND THE VEHICLE SHOOK VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (ACURA OF AVON, 75 ALBANY TURNPIKE, CANTON, CT 06019), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 36,000.

Steering
Filed Mar 26, 201832,450 milesPA

MY 2015 ACURA TLX WITH JUST OVER 32,000 MILES STOPPED STEERING AFTER BEING PARKED IN MY GARAGE. RESTARTING VEHICLE DIDN'T CORRECT PROBLEM. CAR WAS ILLUMINATING A WARNING LIGHT INDICATING THERE WAS A PROBLEM WITH STEERING. TOOK IT TO THE ACURA DEALER WHO INFORMED ME THE STEERING COLUMN HAD A CRACK IN IT THAT WAS A RESULT OF PHYSICAL DAMAGE. CAR HAD NOT BEEN IN AN ACCIDENT OR OTHERWISE DAMAGED PRIOR.ACURA MECHANIC COULD NOT EXPLAIN HOW THE STEERING COLUMN GOT CRACKED OTHER THAN I RAN OVER SOMETHING WHICH HAD NOT HAPPENED BECAUSE HAD I RUN OVER SOMETHING TO DAMAGE THE COLUMN, THE LIGHT WOULD HAVE ILLUMINATED TO INDICATE THAT SOMETHING WAS WRONG. THE DEALER WAS INFORMED THAT THE CAR HAD BEEN PARKED IN MY GARAGE WHEN IT STOPPED STEERING AND THAT PRIOR TO THIS THE CAR WAS EASILY PARKED IN A 2 CAR GARAGE THAT ALREADY HAD MY HUSBAND'S CAR IN IT. NO LIGHTS INDICATING THERE WAS A PROBLEM HAD PREVIOUSLY BEEN ON AND ONCE THE LIGHTS CAME ON THE CAR WAS IMPOSSIBLE TO STEER. THEREFORE, IT HAD TO BE TOWED FROM MY GARAGE. ACURA REFUSED TO REPAIR THE STEERING COLUMN INSISTING THAT IT WAS CAUSED BY PHYSICAL DAMAGE. A COMPLAINT WAS FILED WITH THE CORPORATE OFFICE AND WHEN THE INVESTIGATOR CALLED, SHE ASKED NO QUESTIONS. SHE ONLY CALLED TO INFORM ME THAT THE $3000. PART WOULD NOT BE COVERED BECAUSE OF PHYSICAL DAMAGE. ANOTHER INDEPENDENT MECHANIC STATED THAT IT WAS LIKELY THE STEERING COLUMN HAD BEEN CRACKED FOR A WHILE BEFORE IT COMPLETELY STOPPED WORKING AND IT WAS A STRONG POSSIBILITY THAT THE

Power Train
Filed Mar 19, 201851,000 milesCA

WHILE DRIVING MY 2015 ACURA TLX THE CAR SHIFTED INTO NEUTRAL COMPLETELY BY ITSELF WHILE MAKING LEFT TURN AT A STOP SIGN THIS CAUSED THE VEHICLE TO NOT HAVE THE ABILITY TO MOVE FORWARD AS I ATTEMPTED TO PUT THE VEHICLE IN DRIVE IT WAS COMPLETELY UNRESPONSIVE AND LEFT ME STRANDED IN THE MIDDLE OF THE ROAD ALMOST GETTING HIT BY A SEMI TRUCK. THIS IS NOT THE FIRST TIME THIS ISSUE HAS HAPPENED AND I AM AFRAID FOR MY SAFETY AND THE SAFETY OF MY FAMILY. I GAVE ACURA CUSTOMER SERVICE LINE A CALL SINCE MY VEHICLE WAS NOT ON THE LIST FOR CURRENT RECALL TO FIX THE EXACT ISSUE I AM REPORTING AND THAT THERE WAS NOTHING THEY COULD DO ABOUT IT.

Structure › Body
Filed Feb 23, 201845,000 milesMI

VEHICLE HAS A VIBRATION THAT SHAKES PASSENGER SEAT BETWEEN 65-75 MPH. SEEMS TO BE A SAFETY ISSUE AND OCCURS EVERY TIME THE VEHICLE IS AT THE SPEED LISTED.

Power Train
Filed Jan 5, 201840,000 milesPA

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT APPLIED THE BRAKES TO STOP THE VEHICLE. WHEN HER FOOT RELEASED THE BRAKE PEDAL, THE GEAR AUTOMATICALLY SHIFTED INTO NEUTRAL. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO DAVIS ACURA (2051 E LINCOLN HWY, LANGHORNE, PA 19047), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE HAD NO FAILURE. THE FAILURE OCCURRED SEVERAL OTHER TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Electrical System
Filed Jan 3, 201842,750 milesGA

BATTERY ACID FROM THE MANUFACTURER'S ORIGINAL BATTERY LEAKED, AND DAMAGED THE TRANSMISSION WIRING HARNESS, WHICH SITS UNDERNEATH THE BATTERY. UNTIL DETECTED, THIS CAUSED SPORADIC WARNINGS AND MULTIPLE MALFUNCTIONS WHILE DRIVING THAT WOULD APPEAR, BUT THEN GO AWAY. SOME MONTHS LATER, THE CAR STARTED BUT THE COMPUTER WOULD NOT SHIFT FROM PARK. THE INSTRUMENT CLUSTER LISTED NUMEROUS, UNRELATED SYSTEM ISSUES: "ADAPTIVE CRUISE CONTROL PROBLEM" ; "STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL." ; "ELECTRIC PARKING BRAKE PROBLEM" ; "EMISSIONS SYSTEM PROBLEM" ; "TRANSMISSION SYSTEM PROBLEM" ; "TRANSMISSION PROBLEM APPLY PARKING BRAKE WHEN PARKED" ; "VEHICLE STABILITY ASSIST (VSA) PROBLEM" ; "PRECISION ALL WHEEL STEER PROBLEM" ; "COLLISION MITIGATION SYSTEM PROBLEM" ; "ROAD DEPARTURE MITIGATION SYSTEM PROBLEM" ; "BLIND SPOT INFO SYSTEM PROBLEM." THIS VEHICLE HAS A SHIFT-BY-WIRE DRIVE SELECTOR, AND THERE IS NO MECHANICAL WAY FOR A CONSUMER TO DISENGAGE THE TRANSMISSION FROM THE DRIVETRAIN. THE VEHICLE WAS STUCK IN PARK AND NEEDED SPECIAL EQUIPMENT TO BE SAFELY MOVED ONTO A TOW-TRUCK, WHICH TOOK THE MANUFACTURER'S ROADSIDE SERVICE TWO DAYS TO ADDRESS. THE WIRING HARNESS WAS REPLACED UNDER WARRANTY, BUT TOOK SEVERAL DAYS FOR A REPAIR. THE 2015 ACURA TLX SEEMS TO BE KNOWN FOR REACTING IN THIS WAY FOR ANY TYPE OF ELECTRICAL OR VOLTAGE VARIABILITY FROM ANY NUMBER OF ITS ELECTRONIC SYSTEMS, INCLUDING WHILE DRIVING.

Power Train
Filed Dec 27, 201736,000 milesAZ

WENT IN FOR A RECALL NOTICE I RECEIVED FOR MY 2015 ACURA TLX SPECIFYING A POSSIBLE FAULTY TRANSMISSION IN CAR - WENT TO GO HAVE IT LOOKED AT. DETERMINED BY TECH THAT CAR WAS NOT EXPERIENCING EXACT ISSUE IN RECALL BUT CAR SHOULD HAVE A TCM SOFTWARE UPDATE SINCE IT WAS JERKING AT THE 2-3 SHIFT. WHEN I RECEIVED THE CAR BACK IT WAS 10 TIMES WORSE! STILL JERKING BUT NOW WAS JUMPING ON EVERY DOWNSHIFT EVERY SINGLE TIME THE CAR DECELERATES ON EVERY SHIFT! THIS IS A SAFETY CONCERN THAT IS VERY SERIOUS AND NEEDS TO BE ADDRESSED BY ACURA - A NEW TRANSMISSION SHOULD BE CALLED FOR SINCE THE CAR IS UNDER WARRANTY. THE CAR ALSO JUST GOES TO 2-3 RPM'S JUST WHILE SITTING IDLE IN PARK NOW - MY CAR'S TRANSMISSION IS COMPLETELY WRECKED DUE TO THIS TCM SOFTWARE UPDATE. ALREADY CALLED ACURA TO REQUEST A FORMAL COMPLAINT - THEY TOLD ME TO NOTIFY YOU AS WELL. - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Air BagsCrash1 injured
Filed Dec 14, 201713,000 milesCO

TL* THE CONTACT WAS LOANED A 2015 ACURA TLX. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE LOANER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK, LOWER BACK, AND HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE LOANER VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE LOANER VEHICLE WAS THEN TOWED TO THE DEALER (MILE HIGH ACURA, 2799 S HAVANA ST, DENVER, CO 80014) AND THE CONTACT WAS PROVIDED WITH ANOTHER LOANER VEHICLE. THE CONTACT WAS NOT SURE IF THE LOANER VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

Power Train
Filed Nov 28, 201729,752 milesMA

AS THE CAR IS DOWNSHIFTING AND COMING TO A STOP THE TRANSMISSION JERKS FORWARD JUST AS THE CAR IS COMING TO A COMPLETE STOP OR IMMEDIATELY AFTER IT STOPS. DOES THIS EVERY SO OFTEN AND THE DEALER DID RESET THE TRANSMISSION FOR IT TO RELEARN BUT STILL DOES IT SINCE AND BECAUSE THEY CAN'T DRIVE IT ENOUGH TO DUPLICATE IT THERE HAS BEEN NOTHING THEY CAN DO TO RESOLVE IT.

Power Train
Filed Nov 20, 20173,000 milesNJ

THE TRANSMISSION SHIFT FROM 2-3 GEAR GIVES A JERK TO THE WHOLE VEHICLE. THIS IS USUALLY PROBLEMATIC WHILE ACCELERATING SPECIALLY IN HEAVY/BUSY TRAFFIC OR AT TRAFFIC SIGNALS. I BELIEVE THIS COULD BE A THREAT TO PUBLIC SAFETY. THE SERVICE CENTER CLAIMS THE "INTELLIGENT CAR" WILL LEARN MY DRIVING HABITS AND ADAPT. HOWEVER, THIS HAS BEEN HAPPENING SINCE I BOUGH THE VEHICLE AND MULTIPLE VISITS TO ACURA SERVICE CENTER HAS NOT RESOLVED THE ISSUE.

Electrical System
Filed Nov 20, 201721,500 milesTX

ENGINE FAILED TO RESTART DURING 'AUTO IDLE-STOP/START' AT A TRAFFIC LIGHT ON A BUSY ROAD. IN ORDER TO RESTART I HAD TO PRESS THE 'START' BUTTON MULTIPLE TIMES AND RETURN THE CAR TO 'PARK' BEFORE BEING ABLE TO RESUME OPERATION.

Power TrainCrash
Filed Oct 26, 20177,500 milesNJ

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRVING VARIOUS SPEEDS, THE VEHICLE SHIFTED BETWEEN GEARS VERY ROUGHLY. ADDITIONALLY, THE VEHICLE TOOK AN EXCESSIVELY LONG TIME TO STOP AFTER APPLYING THE BRAKE PEDAL. WHILE THE CONTACT'S SON WAS DRIVING 15 MPH, THE DRIVER APPLIED THE BRAKES; HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, THE DRIVER CRASHED INTO A POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE THE COSMETIC DAMAGE WAS REPAIRED, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. ON ANOTHER OCCASION, WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, THE DRIVER APPLIED THE BRAKES, BUT THE VEHICLE FAILED TO STOP AGAIN. AS A RESULT, THE DRIVER STRUCK THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO DCH MONTCLAIR ACURA (100 BLOOMFIELD AVE, VERONA, NJ 07044) WHERE THE COSMETIC DAMAGE WAS REPAIRED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE CONTINUED TO RECUR AND THE VEHICLE WAS TAKEN TO RAMSEY ACURA (65 NJ-17, RAMSEY, NJ 07446) WHERE THE DEALER UPDATED UNSPECIFIED SOFTWARE ON THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED A DIFFERENT DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF UPDATED 8/3/18*JB

Power Train
Filed Sep 1, 2017PA

TRANSMISSION IS SKIPPING. I NOTIFIED THE DEALER AND THEY HAVE NOT COMPLETED THE TRANSMISSION ASSEMBLY REPLACEMENT. I BOUGHT THIS TO THE ATTENTION OF THE DEALER AND THE SALESPERSON. THE SKIP IS HAPPENING BETWEEN THE FIRST AND SECOND GEAR CHANGE; JERKING BETWEEN THE TWO. THIS ISSUE HAS BEEN REPORTED TO ALL 2015 TLX OWNERS. I AM REACHING OUT FOR YOUR SUPPORT TO GET THIS RESOLVED. THEY SEEM TO BE AVOIDING RESPONSIBILITY TO DO THESE REPAIRS. ANY RE?COMMEND DEALERS TO COMPLETE THE REPAIRS

Power Train
Filed Aug 9, 201750 milesTX

HARSH SHIFT FROM 2ND TO 3RD GEAR.

Electrical System
Filed Aug 5, 201710,000 milesAL

AGM BATTERY FAILURE EVERY FEW MONTHS. SUSPECTED CAUSE IS CONSTANT UNDERCHARGING FROM COMPUTER ALGORITHM THAT LIMITS ALTERNATOR OUTPUT TO BATTERY. THIS SITUATION IS WORSENED BY IDLE-STOP FEATURE THAT REQUIRES DEEP DISCHARGE FROM BATTERY. IDLE-STOP CANNOT BE DISABLED. DEALERSHIP CANNOT COPE WITH THIS PROBLEM. AMERICAN HONDA HAS OFFERED TO PROVIDE AN OVERNIGHT CHARGER THAT PLUGS INTO HOUSE POWER. OTHERWISE THEY ACCEPT NO RESPONSIBILITY FOR A DESIGN THAT CANNOT KEEP THE BATTERY CHARGED. THE RESULT IS A $40,000 LUXURY CAR THAT LEAVES YOU STRANDED. THIS IS A SERIOUS SAFETY PROBLEM WHEN IT HAPPENS IN TRAFFIC. OTHER REPORTS ON THE INTERNET INDICATE THIS IS NOT AN ISOLATED PROBLEM.

Service BrakesCrash3 injured
Filed Jul 28, 201716,000 milesNY

MY WIFE WAS INVOLVED IN A CAR ACCIDENT IN WHICH OUR CAR GOT T-BONED ON THE DRIVER SIDE. MY WIFE WAS COMPLETELY BLINDSIDED AND ALL THE AIRBAGS ON THE DRIVER SIDE DEPLOYED AND WHEN SHE SAW THE SMOKE SHE THOUGHT THERE WAS A FIRE SO SHE TOLD MY MOTHER IN LAW TO QUICKLY GET MY 2 YR. OLD CHILD OUT OF HER CAR SEAT. AS MY WIFE AND HER SISTER WHO WAS ALSO SITTING IN THE FRONT STARTED WALKING TOWARDS THE BACK OF THE CAR TO GET ME DAUGHTER OUT OF THE CAR OUR CAR STARTED ROLLING BACK EVEN THOUGH IT WAS SMASHED TO THE RIGHT SIDE OF THE RODE AND WAS AT A COMPLETE STOP. MEANWHILE HER MOM WAS IN THE BACK TRYING TO GET OUT OF A MOVING CAR WHICH SHE THOUGHT WAS ON FIRE. SINCE THE CAR STARTED ROLLING BACK INTO ONCOMING TRAFFIC MY MOTHER IN LAW WHO WAS HOLDING MY DAUGHTER GOT DRAGGED ALONG THE PAVEMENT WITH MY DAUGHTER IN HER CHEST BECAUSE HER LEG GOT STUCK IN THE CAR. SHE FINALLY GOT OUT OF THE CAR AS IT WAS ROLLING PAST THE MIDDLE OF THIS BUSY STREET BUT THE CAR KEPT ROLLING BACK UNTIL EVENTUALLY THE BACK BUMPER ROLLED INTO ANOTHER CAR. MY WIFE SWEARS SHE PUT THE CAR IN PARK AND HAS NO IDEA WHY THE CAR STARTED ROLLING BACK AND OBVIOUSLY SHE WOULDN'T GET OUT OF A MOVING CAR SO YOU KNOW THE CAR HAD COME TO COMPLETE STOP. WHEN WE CALLED ACURA TO REPORT THIS ISSUE THEY CHALKED IT UP TO MY WIFE LEAVING THE CAR IN NEUTRAL BUT THE CAR WAS NOT SMASHED ONTO A HILL AND THE ROAD WAS FLAT. FURTHERMORE WE FOUND ONLINE THERE ARE PARKING BRAKE ISSUES WITH THE TLX BUT THE ACURA REP STATED THE RECALL WAS NOT F

Wheels
Filed Jul 26, 20178,100 milesCA

TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE WAS PASSING ON THE LEFT LANE, WHEN THE FRONT DRIVER SIDE WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST CONTROL BRIEFLY. THE CONTACT STATED THAT THE VEHICLE LANE DEPARTURE SYSTEM WAS ACTIVATED TWO DAYS PRIOR. THE VEHICLE WAS TAKEN TO A DEALER, HOPKINS ACURA OF FAIRFIELD 2459 AUTO MALL PKWY, FAIRFIELD, CA 94533, WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY HAD NOT HEARD OF THE FAILURE OCCURRING BEFORE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,100.

Service Brakes
Filed Jul 20, 201714,000 milesNY

WHILE DRIVING AT 45MPH THE CAR LOST POWER I.E., STEERING, BRAKES, STABILITY CONTROL AND TRANSMISSION AND WAS UNABLE TO UNLOCK PARKING BRAKE

Power Train
Filed Jun 12, 201728,000 milesCO

VEHICLE SHIFTED INTO PARK WHILE DRIVING BETWEEN 35-40 MILES PER HOUR.

Service Brakes
Filed May 17, 201761,185 milesMD

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE THE VEHICLE WAS STOPPED IN TRAFFIC, SEVERAL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE EMERGENCY PARKING INDICATOR BEGAN TO FLASH AND THE BRAKE LIGHTS CONSTANTLY ILLUMINATED. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE, ACTIVATED THE EMERGENCY PARKING BRAKE, AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT REPEATED THE PROCESS AND RECEIVED THE SAME RESULTS. THE CONTACT INFORMED THE DEALER WHO HAD THE CONTACT RESET THE VEHICLE, BUT THE FAILURE REMAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V779000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 61,185.

Power Train
Filed Apr 25, 201717,000 milesCA

AFTER DRIVING ON FREEWAY ABOUT 5 HOURS TRANSMISSION SUDDENLY WENT INTO NEUTRAL AND A TRANSMISSION WARNING LIGHT DISPLAYED ON THE DASHBOARD. NUMEROUS BIG RIGS WERE AROUND ME AT THE TIME THAT CAME CLOSE TO COLLIDING WITH MY VEHICLE.

Power Train
Filed Mar 30, 201713,000 milesVA

VEHICLE PURCHASE MADE ON 2/28/2016. I HAVE BEEN TO THE DEALERSHIP NUMEROUS TIMES FOR VARIOUS ISSUES SINCE THEN, MOSTLY FOR TRANSMISSION ISSUE. THE ISSUES INCLUDE JERKY SHIFTING FROM 1ST TO 2ND, AND 2ND TO 3RD. ACURA CLIENT RELATIONS DECIDED TO REPLACE THE TRANSMISSION ON MY FOURTH VISIT/COMPLAINT. THE ROUGH SHIFTING HAS SOMEWHAT IMPROVED, BUT IT IS STILL THERE. MY LAST VISIT AT THE DEALERSHIP AND A TEST DRIVE WITH DISTRICT MANAGER(DM) YIELDED: A) THIS IS PERFECTLY NORMAL CHARACTERISTIC OF THE NEW 9-SPEED TRANSMISSION. A FEATURE THAT COMES WITH WONDERFUL FUEL ECONOMY. B) VIBRATION FROM VCM (VARIABLE CYLINDER MANAGEMENT). I HAVE NEVER HAD THIS ISSUE UNTIL THE TRANSMISSION REPLACEMENT. YET AGAIN, DEALERSHIP STATES IT IS PERFECTLY NORMAL TO SHOW THIS 'CHARACTERISTIC'. DM'S RESPONSE TO MY QUESTION, "HOW/WHY DID I NOT EXPERIENCE THIS ISSUE ON MY FIRST FULL YEAR?" WAS, "WHAT GAS DO YOU PUT IN? COSTCO? THEY GOT LESS ADDITIVES. THERE'S CARBON BUILDUP FORMING IN THE ENGINE". THAT WAS THE RESPONSE ON A 13-MONTH OLD VEHICLE. C) CHIRPING NOISE FROM ENGINE ROOM. FROM RESEARCH, IT MAY BE RELATED TO 'HIGH PRESSURE FUEL PUMP' OR 'INSUFFICIENT BELT PLACEMENT', WHICH ACURA HAS TSB OUT FOR SERVICING. BUT, DEALERSHIP CLAIMS THEY CANNOT DUPLICATE THE NOISE, EVEN WITH A RECORDING OF THE SOUND. (IT HAS TO BE AUDIBLE DURING THE TEST DRIVE, THEY SAY)

Power Train
Filed Mar 20, 201723,000 milesCA

NEW CAR PURCHASED IN 2015. CURRENTLY HAS ABOUT 23K MILES. ERROR LIGHTS FLASH ON DASH INCLUDING "TRANSMISSION SYSTEM PROBLEMS, BLIND SPOT INFO SYSTEM PROBLEMS, VEHICLE STABILITY ASSIST PROBLEM, ALL WHEEL STEERING PROBLEM, FORWARD COLLISION WARNING PROBLEM, LANE DEPARTURE WARING PROBLEM". THIS IS THE THIRD TIME THAT IT HAS HAPPENED. FIRST TIME, NO VIDEO EVIDENCE OF IT BUT WE DID TAKE IT IN TO ACURA TO LOOK. NO ISSUE FOUND. SECOND TIME WE HAD A VIDEO, THEY DID A SOFTWARE UPGRADE. NOW AGAIN. ALONG WITH THIS, CAR HAD A TRANSMISSION REPLACED, STEERING RACK AND PINION, SUB FRAME, POWER STEERING ASSEMBLY, LIST GOES ON.

Unknown or Other
Filed Feb 13, 2017160 milesNY

THE CAR WAS LEASED IN NOVEMBER, 2015. AFTER THREE WEEKS THE EXHAUST SYSTEM STARTED FILLING UP WITH FLUID. LOUD NOISES EMANATE FROM THE MUFFLER AND IF YOU FLOOR THE ACCELERATOR, FLUID COMES SPEWING OUT OF THE LEFT EXHAUST PIPE IN BUCKETS. THE CAR WAS RETURNED TO THE SERVICE DEPARTMENT REPEATEDLY AND THEY COULD NOT REPAIR THE PROBLEM. THEY BLAMED MY DRIVING HABITS AS THE CAUSE OF THE PROBLEM SINCE I ONLY USE THE CAR FOR LOCAL DRIVING. THE FLUID BUILDS UP EVERY THREE DAYS EVEN IF YOU CONTINUE TO FLOOR THE ACCELERATOR TO EMPTY THE SYSTEM AND THE NOISES FROM THE EXHAUST SYSTEM BEGIN ABOUT 5 TO 10 MINUTES AFTER STARTING THE VEHICLE. FLUID IS CONSTANTLY EMITTED FROM THE EXHAUST PIPES EVEN WITH EMPTYING THE SYSTEM. THIS IS MY SIXTH ACURA AND I NEVER EXPERIENCED SUCH A PROBLEM. I HAVE CONTACTED THE DEALERSHIP AND THE MANUFACTURER TO NO AVAIL. I AM CONCERNED THAT MY WIFE AND I ARE IN DANGER OF INGESTING TOXIC EXHAUST FUMES THAT ARE NOT PROPERLY BEING REMOVED BY THIS FAULTY EXHAUST SYSTEM.

Unknown or Other
Filed Feb 6, 201711,000 milesFL

WHILE DRIVING AT HIGHWAY SPEED, THE SUNROOF EXPLODED UPWARD SENDING GLASS INTO THE ROADWAY. WITH NO OTHER VEHICLES AROUND WOULD LEAD TO A DEFECT IN THE SAFETY GLASS. WHEN TAKEN TO DEALER FOR WARRANTY REPAIR, FERMAN ACURA, THE SERVICE MANAGER STATED ACURA U ILL NOT COVER EXPLODING SUNROOFS BECAUSE HE WAS NOT IN THE CAR AT THE TIME THAT IT BROKE AND HER IS NOT A GLASS EXPERT TO KNOW IF IT WAS A DEFECT IN THE GLASS THAT MADE IT EXPLODED, CONTACTED CUSTOMER SERVICE FOR ACURA IN CALIFORNIA, OPENED A CASE WITH [XXX] WHO COULD NOT EVEN TELL ME HOW MANY LUGS ARE ON THE CAR SHE DRIVES, ACURA CASE WORKERS HAVE NO CAR KNOWLEDGE. TALKING TO ACURA CUSTOMER SERVICE IS A JOKE. MY REAL CONCERN IS THE SAFETY ISSUE. IF THE SUN SHIELD WAS OPEN THE TEMPERED GLASS THAT SHATTERED INTO THOUSANDS OF SMALL PIECES COULD FALL ONTO THE DRIVER AND INTO HIS EYES. IS THIS NOT THE REASON WHY THE WINDSHIELD IS A SAFETY GLASS SO IT WILL STAY INTACT WHEN BROKEN. AT LEAST A CLEAR WINDOW FILM ON THE INSIDE OF THE TEMPERED GLASS IN THE SUNROOF WOULD KEEP THE GLASS FROM FALLING ON THE DRIVER. WHAT WILL IT TAKE TO MAKE CHANGES, A CAR LOOSE CONTROL AND HIT A SCHOOL BUS? AND LAST, ACURA STATED THE EXPLODING GLASS IS AN INSURANCE ISSUE. I DISAGREE, HOW MANY INSURANCE CLAIMS ARE DUE TO DEFECTIVE TEMPERED GLASS THAT HAVE A DEFECT WHEN MADE THAT THE AUTO COMPANY SHOULD COVER UNDER WARRANTY. THE INSURANCE COMPANIES ARE BEING RIPPED OFF BY AUTO COMPANIES. AND THE OWNERS RATES GO UP. INFORMATION REDACTED PURSUANT TO THE FRE

Power Train
Filed Jan 23, 201723,000 milesTX

POWERTRAIN: IN 19 MONTHS OF OWNERSHIP, MY 2015 ACURA TLX'S TRANSMISSION HAS FAILED TWICE. THE FIRST TIME IT FAILED (10 MONTHS), IT WOULD NOT ENTER INTO REVERSE, DRIVE OR NEUTRAL UPON STARTING. IT TOOK SPECIAL TOWING TOO. THE SECOND TIME IT FAILED (19 MONTHS, 22K MILES), I WAS DRIVING IN RURAL TEXAS AT 70 MPH AND THE TRANSMISSION SWITCHED INTO NEUTRAL, WARNING LIGHTS EXPLODED AND I HAD TO SAFELY WORK MY WAY TO AN EXIT RAMP AND ONTO THE FRONTAGE ROAD. I THEN HAD TO WAIT FOR 2.5 HOURS FOR A TOW TRUCK WHICH THEN RESULTED IN A 2 HOUR RIDE IN A TOW TRUCK TO BRING IT TO THE DEALER. SUSPENSION: WITHIN A WEEK OR TWO OF BUYING THE ACURA TLX, THE CAR BEGAN TO DEVELOP A VIBRATION THAT I COULD FEEL THROUGH THE ACCELERATOR AND STEERING WHEEL. I COULD VISUALLY SEE IT IN THE PASSENGER SEAT AS IT WOULD SHAKE SUBSTANTIALLY (NEARLY VIOLENTLY). ON A DRIVE, THE CAR SHIFTED VIOLENTLY AND MOMENTARILY IN A LATERAL MOTION AT 80 MPH WHILE PASSING ANOTHER CAR WHICH SCARED THE WITS OUT OF MY PASSENGER AND ME. DEALER CHANGED THE TIRES, INVESTIGATED THE PASSENGER SEAT AND THE SHUDDER/VIBRATION WOULD NOT GO AWAY. I GOT SICK OF TAKING IT INTO THE DEALER ONLY FOR IT TO RETURN TO ME IN THE SAME CONDITION. AFTER 1 YEAR, THE ROAD NOISE IN THE CABIN GREW AND MY PASSENGERS WOULD COMPLAIN. FINALLY THE DEALER IDENTIFIED THAT THE RIGHT REAR WHEEL BEARING WAS BAD. ONCE REPLACED, THE ROAD NOISE AND VIBRATION IMPROVED CONSIDERABLY. HOWEVER, WHEN I DRIVE A LOANER FROM THE DEALERSHIP, IT DRIVES MUCH SMOOTHER THAN MY CAR

Engine
Filed Jan 18, 201722,500 milesCA

THE TRANSMISSION IS EXTREMELY JUMPY, ALL OF THE WARNING LIGHTS COME ON AND FLASH, ALONG WITH THE ENGINE WILL POWER DOWN TEMPORARILY. FOR EXAMPLE ONE TIME I WAS GOING APPROX 50MPH AND IT POWERED DOWN TO ABOUT 30 MPH ON THE FREEWAY. ALL OF THE WARNING LIGHTS START FLASHING, I PULLED OVER TURNED THE CAR OFF AND THEN RESTARTED IT. THE WARNING LIGHTS REMAINED FLASHING BUT THE ENGINE FUNCTIONED BUT THE TRANSMISSION STILL WAS JERKY. THIS WAS HAPPENED AT LEAST 5 SEPARATE TIMES AND WE HAVE HAD IT IN SERVICE WITH ACURA SEVERAL TIMES AND EACH TIME THEY TRY TO FIX THE SAME COMPLAINTS WITH A DIFFERENT FIX. MOST RECENTLY WE HAD IT IN FOR REPAIR FOR A WEEK, WE GOT IT BACK, DROVE IT 200 MILES AND THE SAME ERROR HAPPENED. ACURA FINALLY AGREED TO REPLACE THE TRANSMISSION AND I JUST PICKED IT BACK UP ON 1/6/17 AND THE SAME ERROR AND TRANSMISSION ISSUE OCCURRED TODAY. WE HAVE NOTIFIED THE DEALERSHIP, THE NMVB, ACURA CUSTOMER RELATIONS, AND NOW WE ARE REACHING OUT TO THE NHTSA. WE DO NOT FEEL SAFE IN THIS VEHICLE AND WE ARE AFRAID THAT THE TRANSMISSION WILL IDLE DOWN AGAIN ON THE FREEWAY BUT MAYBE IN A LANE THAT WE CANNOT IMMEDIATELY PULL OVER SAFELY.

Service BrakesCrash
Filed Dec 11, 201620,000 milesIA

DRIVING AT APPROXIMATELY 15MPH WENT TO STOP FOR TRAFFIC AND BRAKES FAILED. REAR ENDED JEEP GRAND CHEROKEE. NO PEDAL PULSE FOR ABS ROADS WERE NOT SLIPPERY. *TR

Power Train
Filed Nov 14, 201618,000 milesNJ

I HAVE BEEN TO THE DEALER 2 TIMES FOR TRANSMISSION PROBLEMS. THE CAR HAS POOR ACCELERATION AND HESITATES SHIFTING. WHEN UR TRYING TO SPEED UP IT HAS A DELAY WHICH HAS GOTTEN ME VERY CLOSE TO 2 ACCIDENTS. SHIFTING IS ALSO VERY ROUGH, IT KICKS IN HARD. THE DEALER DID A TRANSMISSION UPDATE AND THE PROBLEM PERSISTS. TOOK IT BACK AGAIN THEY SCANNED FOR CODES AND SAID THEY CAN'T FIND ANY ISSUE. I FEEL THIS CAR IS DANGEROUS AND THE TRANSMISSION NEEDS TO BE REPLACED BEFORE AN ACCIDENT OCCURS.

Electronic Stability Control (esc)
Filed Nov 11, 201615,000 milesCA

MY NAME IS [XXX] , IN 2014 I WALKED INTO MARIN ACURA (LOCATED IN MARIN, CALIFORNIA) AND LEASED A 2015 ACURA TLX. THIS WAS ESPECIALLY AN EXCITING MODEL DUE TO IT REDESIGN. WITHIN THE FIRST YEAR OF MY LEASE I RECEIVED A RECALL LETTER IN THE MAIL STATING THAT THEIR WAS A DEFECT IN REGARDS TO THE TRANSMISSION. I BROUGHT THE VEHICLE TO THE DEALER AND THEY "FIXED" IT AND SENT ME ON MY WAY. ONE YEAR LATER, AGAIN, I RECEIVED A LETTER IN THE MAIL FROM THE AUTOMOBILE DEVISION LOCATED AT YOUR CORPORATE HEADQUARTERS AT 1919 TORRANCE BLVD, CA (NHTSA RECALL # 16V-640). THE LETTER CLEARLY STATES ?IF THIS MALFUNCTION WERE TO OCCUR, IT COULD RESULT IN AN UNEXPECTED LOSS OF MOTOR POWER, WHICH COULD REDUCE VEHICLE CONTROL AND INCREASES THE RISK OF A CRASH?. IT ALSO STATES THAT THE ?FIX? WILL BECOME AVAILABLE DECEMBER 2016, TODAYS DATE IS NOVEMBER 7TH, 2016. I HAVE BEEN DRIVING THIS VEHICLE FOR 2 OUT OF MY 3 YEAR LEASE AND THE TRANSMISSION HAS BEEN RECALLED TWICE CONSISTENTLY EVERY YEAR. I HAVE PUT MY TWO CHILDREN AND WIFE INTO THIS VEHICLE NOW KNOWING THAT THE CAR COULD HAVE POSSIBLY PUT MY FAMILY AND MYSELF IN PHYSICAL DANGER AND EVEN DEATH. NOT BECAUSE DRIVING IS DANGEROUS BUT BECAUSE THERE HAVE BEEN MANUFACTURING DEFECTS WITH THE TRANSMISSION OF THIS ACURA MODEL AND YEAR. I CANNOT DESCRIBE WHAT IT FEELS LIKE TO HAVE THAT ON THE MIND OF A PARENT. I SEE THIS BEING HANDLED IN ONE WAY. ACURA TAKES AWAY THE CAR AND REFUNDS ME MY TOTAL VEHICLE LEASE INVESTMENT ALONG WITH MY DOWN PAYMENT. PLEASE TA

Power Train
Filed Oct 11, 201619,000 milesNC

I FEEL MY SAFETY IS IN JEOPARDY WHEN I DRIVE THIS VEHICLE. ANY TIME THE TLX'S BRAKES ARE APPLIED AND THE ACCELERATOR IS IMMEDIATELY PRESSED, THE VEHICLE STALLS AND I HAVE TO LET OFF OF THE ACCELERATOR FOR THE TRANSMISSION TO CATCH AND THEN THE CAR WILL GO. THIS IS ESPECIALLY TRUE AT STOP SIGNS. THIS IS WHAT HAS ALMOST GOTTEN ME KILLED MULTIPLE TIMES. IN ONE INSTANCE, I STOPPED AT A STOP SIGN, I PRESSED THE GAS TO GO BECAUSE I HAD ENOUGH TIME TO GO BEFORE THE ONCOMING CAR GOT TO ME, HOWEVER THE VEHICLE WOULDN'T GO, SO I FLOORED THE ACCELERATOR TWICE AND NOTHING HAPPENED. THE THIRD TIME THE VEHICLE HORRIBLY JERKED AND THREW ME OUT INTO TRAFFIC IN FRONT OF THE ONCOMING VEHICLE. AFTER BACKING UP, ANOTHER PROBLEM, THE VEHICLE CONTINUES TO GO IN REVERSE FOR AN ADDITIONAL 12 INCHES. 12 INCHES THAT SHOULD NOT BE NECESSARY WHEN SWITCHING DRIVING DIRECTIONS. THIS CAN BE NOTICED ON INCLINE AND NO INCLINE.

Service BrakesCrash
Filed Aug 22, 20166,000 milesNJ

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE CRASH SITE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Aug 14, 2016400 milesPA

EXTREMELY INCONSISTENT OPERATION OF 9 SPEED ZF TRANSMISION. HAVE TAKEN TO DEALER NUMEROUS TIMES WHERE THEY ADMITTED THE ROUGH SHIFT BUT SAID IT WAS PERFORMING PROPERLY. ISSUES WITH TRANSMISION ARE AS FOLLOWS. LAGS WHEN UP SHIFTING IN FIRST TWO GEARS BEFORE NECK SNAPPING UP SHIFT TO NEXT GEAR. IN MIDRANGE GEARS VIBRATATIN CAN BE FELT WHILE UP SHIFTING. TRANSMISSION IS SLOW IN DOWN SHIFTING, SOMETIME STARTING OFF IN SECOND GEAR. CAR DRIFTS BACK A FOOT IN PARK.

Power Train
Filed Jul 31, 201612,000 milesGA

WITH ONLY 12000 MILES AND LESS THAN A YEAR OF HAVING THE BRAND NEW VEHICLE, THE TRANSMISSION WENT OUT COMPLETELY AND LEFT ME STRANDED. IT WAS ACTING A BIT FUNNY THAT MORNING DRIVING, WHEN I WENT TO START IT AGAIN, ALL WARNINGS WENT OFF AND I WAS UNABLE TO PUT THE CAR IN GEAR.

Power Train
Filed Jul 7, 20163,000 milesVA

PLEASE INVESTIGATE ACURA ON THEIR 8 AND 9 SPEED TRANSMISSION. THE TRANSMISSION HESITATES AND JERKS BETWEEN SHIFTS, IS UNRESPONSIVE TO DOWNSHIFTS (UNLESS IT IS IN SPORT MODE), RELUCTANT TO UP SHIFT AT TIMES, GRINDS AT CERTAIN SPEEDS AND YOU CAN MOVE THE CAR A HALF FOOT IN PARK. MOST TIME, THIS IS FRUSTRATING AND UPSETTING FOR AN UPMARKET VEHICLE, SOME TIMES IT IS CONCERNING AS YOU FEEL YOU CANNOT CONTROL THE CAR AND COULD CAUSE AN ACCIDENT. I HAVE TAKEN IT BACK TO ACURA 5 TIMES AND DESPITE SOFTWARE UPDATES AND A "NEW" TRANSMISSION, NOTHING HAS CHANGED. I MET WITH THE ACURA MID-ATLANTIC REP AND HE SAID THIS IS THE WAY THE TRANSMISSIONS BEHAVE SO HONDA CAN MEET THE GOVERNMENT FUEL ECONOMY REQUIREMENTS. I HAD A HIGH-GEAR TRANSMISSION BEFORE THIS CAR AND NEVER HAD THESE ISSUES. I HAVE READ ABOUT THE SAME PROBLEM ON OTHER SITES AND IN CAR MAGAZINES YET HONDA/ACURA IS DOING NOTHING ABOUT IT BESIDES "SOFTWARE UPDATES." THIS TRANSMISSION, PRODUCED BY ZF AND INSTALLED IN OTHER VEHICLES SUCH AS CHRYSLER/FIAT HAS THE SIMILAR ISSUES. WHAT CAN BE DONE ABOUT A PRODUCT THAT IS CLEARLY FAULTY? THANK YOU. *TR

Service Brakes
Filed Jun 16, 201623,031 milesGA

2 DIFFERENT TIMES WHILE DRIVING I75( 30-45MPH HEAVY TRAFFIC) AND THEN I16 (55 -60 MPH RUSH HOUR TRAFFIC) THE CAR STALLS ALL LIGHTS FLASH OFF THEN BACK ON AND DASHBOARD LIGHTS UP FIRST SAYING BREAKS THE TRANSMISSION, STABILITY CONTROL. FIRST TIME TECH SAID FLUKE LOW VOLTAGE, SECOND SAID CAR DOWN SHIFTS TO 4TH GEAR AND GETS STUCK.

Power Train
Filed Jun 13, 201611,000 milesAZ

HI, I HAVE A PROBLEM WITH MY TRANSMISSION AND I CAN PUSH THE CAR A FEET OR SO WHEN THE CAR IS IN PARK. OR IF PARKED IN AN INCLINE I THE CAR MOVES BACK ATLEAST ONE FOURTH TO HALF TIRE ROTATION. I SAW A RECALL NHTSA RECALL NO. : 14V-779 THAT HAD VIN RANGES FROM BEGIN :[XXX] END :[XXX] MY VIN NUMBER IS WELL WITHIN THIS RANGE AND NEITHER DEALERSHIP OR ACURA HAS ANY KNOWLEDGE OF THE RECALL APPLIED. I ALSO DON'T SEE ANY RECALLS LISTED IN SAFECAR.GOV AS FOR THIS CAR AS WELL. NEED ASSISTANCE IS MAKING SURE EITHER THE RECALL IS APPLICABLE OR IF ITS DONE ALREADY NEED NECESSARY DOCUMENTATION. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Jun 7, 2016FL

MY 2015 ACURA TLX HESITATES WHEN CHANGING GEARS, DOES NOT ACCELERATE WHEN GAS PEDAL IS PUSHED AND THE SHIFTING OUT OF PARKING POSITION IS NOISY AND HARSH. ACURA HAS PROVIDED A DEFECT CODE FOR MY COMPLAINTS (03214) AND SOFTWARE UPDATES (OPERATION NUMBER 1255A2 AND 1255C9), WHICH HAVE BEEN PERFORMED ON MY VEHICLE. NONE OF THESE HAVE FIXED THE PROBLEM. LEMON LAW FAVORED IN THE MANUFACTURER'S SIDE AND THE ARBITRATORS SAY IT IS NOT A NONCONFORMITY. HONDA'S LAWYER SAYS THAT I DID NOT TAKE IT IN ENOUGH TIMES AND THAT HESITATION FOR A MOMENT IS NOT A CONCERN. ACURA SAYS THEY WOULD NOT CHANGE MY CAR BECAUSE THEY ALL DRIVE THE SAME AND THAT I AM JUST NOT USED TO DRIVING A VEHICLE LIKE THIS ONE. THE BIGGEST PROBLEM WITH THE CAR IS THAT AS IT COMES TO A STOP AT AN INTERSECTION OR TRAFFIC LIGHT, IT LURCHES FORWARD EXTREMELY HARSHLY AS IF I WAS HIT BY ANOTHER VEHICLE IN THE REAR. THIS IS SO BAD THAT I HAVE BEEN EXPERIENCING LOWER BACK PAIN AND HAVE TO TAKE PAIN KILLERS AT TIMES. AND OF COURSE, I HAVE TO TAKE THIS INTO ACCOUNT EVERY TIME I HAVE TO BRAKE, IN ORDER TO AVOID AN ACCIDENT. YOU MUST KNOW HOW FRUSTRATING IT IS TO HAVE TO WORRY ABOUT THIS EACH AND EVERY TIME I AM REACHING A STOP SIGN OR TRAFFIC LIGHT.. THE CAR DOES IT SOMETIMES AND OTHERS IT DOESN'T, SO I HAVE TO TRY AND PREDICT HOW IT IS DRIVING THAT PARTICULAR DAY. THIS TAKES AWAY FROM ME THE ABILITY TO CONTROL MY CAR IN AN EMERGENCY SITUATION.ALSO, THERE WAS ONE TIME WHEN I NEEDED TO MAKE A LEFT TURN AND MY CAR FELT AS IF IT WER

Power Train
Filed May 26, 20161,000 milesCT

CAN YOU PLEASE INVESTIGATE THE 2015 ACURA TLX WITH THE 9SP TRANSMISSION? THERE IS UNINTENDED ACCELERATION WHEN SLOWING DOWN, UNANTICIPATED SURGING, AND UNEXPECTED HESITATION WHEN ATTEMPTING TO ACCELERATE. THIS IS A KNOWN ISSUE WITHIN HONDA BUT THERE HAS BEEN NO RECALL OR PUBLIC FIX FROM HONDA. I INCLUDED THE PURCHASE DATE OF THE CAR BUT THE ABOVE HAPPENS AT VARIOUS TIMES. HTTP://ACURAZINE.COM/FORUMS/5G-TLX-PROBLEMS-FIXES-420/9AT-HARD-SHIFT-1-2-2-3-A-919230

Air Bags
Filed May 19, 20164,514 milesCA

TAKATA RECALL: I RECEIVED A SAFETY RECALL LETTER FROM ACURA AUTOMOBILE DIVISION DATED MARCH 2016. I WAS ON VACATION WHEN THE LETTER WAS MAILED. UPON RETURING HOME AND READING THIS RECALL NOTICE I CALLED ACURA CLIENTS RELATIONS ON MARCH 24, 2016. THEY TOLD ME TO CALL THE DEALER SERVICE MANGER WHERE I PURCHASE MY CAR. I WENT TO THE DEALER ON MARCH 30, 2016. I HAD TO SIGN ACURA TAKATA AIRBAG INFLATOR REPLACEMENT VEHICLE RETENTION/STORAGE OWNER INDEMNIFICATION AGREEMENT. I WAS GIVEN A PURCHASE TO TAKE TO ENTERPRISE CAR RENTAL FOR A RENTAL CARD. I WAS GIVEN A FORD FOCUS UNTIL THE SUMMER OF 2016 WHILE MY BRAND NEW ACURA IS PARKED IN MY DRIVE WAY SINCE MARCH 2016 WHILE I AM MAKING A $398 MONTHLY CAR PAYMENT ON A BRAND NEW ACURA ILX THAT I CANNOT DRIVE UNTIL MID OR LATE SUMMER OF 2016. I THINK MY CAR PAYMENTS SHOULD BE REIMBURSED FROM THE DATE OF THE RECALL NOTICE UNTIL PARTS BECOME AVAILABLE FOR REPAIRS AND MY CAR IS REPAIRED AND SAFETY TO DRIVE AGAIN. IF I WANT TO DRIVE A FORD FOCUS IN THE FIRST PLACE. AT LEAST ACURA COULD HAVE PROVIDED A CAR IN THE SAME CLASS AS MY ACURA ILX 2015. I HAVE ALWAYS DRIVEN A HONDA OR ACURA VEHICLE AND I HAVE BEEN DRIVING OVEN 30 YEARS. I AM VERY UNHAPPY THAT I HAVE TO PAY A MONTHLY CAR PAYMENT ON A CAR THAT I CAN NOT DRIVE. UNHAPPY ACURA CUSTOMER MEM

Service Brakes
Filed May 17, 20165,000 milesCA

I HAVE A 2015 ACURA TLX 4CYL. IT IS A VERY NICE LOOKING CAR HOWEVER THERE IS SOMETHING WRONG WITH THE TRANSMISSION. I HAVE TAKEN IT INTO THE ACURA DEALERSHIP AND THEY HAVE CONFIRMED THAT THERE IS SOMETHING WRONG HOWEVER THEY ARE NOT SURE WHAT. ALL THEY TELL ME IS THAT THERE ARE NO CODES COMING UP TELLING THEM WHAT IT IS. THEY JUST TELL ME THAT EVERYTHING IS DOCUMENTED SO IF AND WHEN THERE IS A RECALL I HAVE PROOF THAT IT HAS BEEN ONGOING. WHEN YOU ARE STOPPED AND THEN PROCEED TO GO THE CAR WILL JERK AND HESITATE TO SHIFT TO NEXT GEAR. THIS CAN HAPPEN WHILE YOU ARE DRIVING ALSO, IF YOU HAVE TO BRAKE AND THEN START AGAIN. ITS VERY UPSETTING I HAVE OWNED ACURAS BEFORE, THE ACURA TL AND THE ACURA INTEGRA, BOTH CARS HAD A HIGH PERFORMANCE. THIS CAR NOT SO MUCH. WHEN IS ACURA GOING TO DO SOMETHING ABOUT THIS?? THERE HASN'T BEEN JUST ONE EPISODE THIS IS AN EVERYDAY OCCURRENCE.

Engine
Filed May 11, 2016CA

I OWN A 2015 TLX V4 TECH AND THERE SEEMS TO BE AN OBVIOUS PROBLEM, WHICH THE DEALERSHIPS SEEMS TO NEGLECT, WITH THE TRANSMISSION. I'VE HAD MY VEHICLE CHECKED OUT 2 TIMES SINCE I FIRST PURCHASED IT BACK IN JULY OF 2015, AND THE DEALERSHIP TECH. SPECIALISTS KNOW IT IS THERE BUT THEY AREN'T ABLE TO RESOLVE THE PROBLEM EVEN THROUGH A "SOFTWARE UPDATE". THE PROBLEM IS THAT THE VEHICLE JERKS FORWARD, SOMETIME WHEN MAKING A STOP IT LAUNCHES FORWARD- AS IF SOMEONE HAD REAR-ENDED ME. THE SECONDARY PROBLEM IS THAT WHEN I MERGE ONTO THE FREEWAY THERE IS A MAJOR LAG AND THE TRANSMISSION FAILS TO SHIFT. TAKES ABOUT 3 SECONDS TO ENGAGE TO FULL SPEED WHICH IN TERMS IT'S EXTREMELY HAZARDOUS BECAUSE OF OF OTHER VEHICLES THAT CEASE TO SLOWDOWN AND GIVE ME THE RIGHT-OF-WAY. I DEMAND THE MANUFACTURER BE AWARE OF THIS ISSUES THAT I CONTEMPLATE ON A DAILY BASIS BEFORE SOMETHING TRAGIC HAPPENS TO ME OR MY FELLOW TLX DRIVERS.

Power Train
Filed May 2, 2016CA

CAR HAS 15K MILES-FROM THE TIME OF PURCHASE OF MY 2015 TLX SHAWD, VEHICLE EXHIBITS ( 1)ROUGH SHIFTING, (2) UNPREDICTABLE TRANSMISSION RESPONSE ON DOWNSHIFTS ON HIGHWAY AFFECTING THE THROTTLE AND (3) FREEFALL FEEL WHEN DOWNSHIFTING ON DOWNHILL. ISSUE (1):SERVICE BULLETIN DONE TO "FIX" THE SHIFTING, AND ALTHOUGH BETTER, STILL EXHIBITS THE ROUGH SHIFT. BROUGHT THE CAR 3 TIMES TO ACURA AND RESPONSE IS "WORKING WITHIN SPEC" EVEN WHEN THE TECH NOTICED THE HARD SHIFT AND COMPARED IT TO A 2016 MODEL WITH NO SHIFTING ISSUE. NOW EVERY TIME I KNOW THE 2-3 SHIFT IS COMING, I ANTICIPATE A HARD SHIFT AND HAVE TO TIGHTEN MY NECK MUSCLES JUST IN CASE IT JERKS AND COULD CAUSE A WHIPLASH FEEL. ISSUE (2): WHEN STEPPING ON THE GAS PEDAL TO MAKE A PASS ON THE FREEWAY, TRANSMISSION REACTION TIME IS UNPREDICTABLE WHEN AT TIMES, NOTHING WILL HAPPEN FOR 2 SECONDS, THEN THE CAR WILL SURGE. THIS POSES A SAFETY ISSUE DUE TO: A. NOT BEING ABLE TO KEEP UP WITH THE SPEED OF INCOMING TRAFFIC DUE TO DELAYED REACTION AND, B. THE SUDDEN SURGE AFTER THE 2 SECOND DELAYED-REACTION COULD RESULT IN HITTING THE CAR IN FRONT. ACURA RELEASED TSB 16-012 TO FIX THIS ISSUE BUT DOES NOT COVER EARLIER VIN, WHICH INCLUDE MINE. ISSUE (3):WHEN GOING DOWNHILL AND CAR DOWNSHIFTS, WHETHER MANUALLY OR AUTOMATICALLY, CAR SURGES FORWARD GIVING A FREEFALL FEEL BEFORE IT SLOWS DOWN. AGAIN TSB 16-012 WAS SUPPOSED TO FIX THIS BUT DOES NOT COVER EARLY VIN RANGES. ACURA CONTINUES TO INSIST THAT THE TRANSMISSION IS WITHIN SPEC AND YET, TH

Unknown or Other
Filed Apr 30, 2016PA

TRANSMISSION REPLACEMENT WITHIN THE FIRST 1500 MILES ON THE CAR. NO FIX FOR TRANS ISSUE. STILL HAVING SIMIALR PROBLEM WITH NEW TRANSMISSION. FRONT LEFT STRUT NEEDED TO BE REPLACED AS WELL. I HAVE ALL DOCUMENTS IF NEEDED AND HAVE A LEMON LAW LAWYER COURT DATE IS 12/8/16.

Power Train
Filed Apr 20, 201621,000 milesFL

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE STOPPED AT AN INTERSECTION, THE VEHICLE JERKED AND STALLED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL TO GET THE VEHICLE TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 21,000.

Power TrainCrash
Filed Apr 14, 20165,000 milesWA

E-SHIFT PROVIDES NO FEEDBACK WHEN SHIFTING TO P OR D (ONLY WHEN SHIFTING TO R). E-SHIFT OFTEN FAILS TO ENGAGE. ON ONE OCCASION, WHILE REVERSING, I ATTEMPTED TO ENGAGE P, BUT IT DID NOT ENGAGE, AND CAR ROLLED BACK INTO AN OBJECT, CAUSING DAMAGE. E-SHIFT ALSO REQUIRES EXCESSIVELY DELIBERATE INPUTS, WHICH HAS CAUSED DIFFICULTY EXECUTING 3-POINT TURNS IN TRAFFIC.

Service BrakesCrash2 injured
Filed Mar 30, 20161,625 milesLA

TL* THE CONTACT OWNED A 2015 ACURA TLX. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BECAME DIFFICULT TO STOP. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, FLIPPED OVER, AND ROLLED UNTIL IT STOPPED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES AND WAS TRANSPORTED TO THE EMERGENCY ROOM. THE CONTACT SUSTAINED INJURIES TO THE BACK, FACE, AND BOTH KNEES. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,625. UPDATED 05/17/16*LJ UPDATED 12/13/2017*JS

Service Brakes
Filed Mar 17, 201612,707 milesTX

THE ORIGINAL FAILURE WAS SCARY. WE HAD JUST LEFT TEXAS HWY 130 (80 MPH TOLL WAY), WHEN WE SUSTAINED THE ORIGINAL FAILURE. AS IT FAILED, EVERYBODY IN THE CAR THOUGHT I HAD SLAMMED ON THE BRAKES BY THE WAY THE CAR BUCKLED (LIKE A BUCKING HORSE), IT HAD DONE A VIOLENT SUDDEN STOP AND RELEASE; THE CAR WENT TO IDLE AND COASTED FOR A BIT WITHOUT RESPONSE FROM THE ENGINE; I STUDIED THE PANEL BECAUSE EVERYTHING WAS LIT UP; ONCE I DECIDED THE ENGINE WAS STILL IDLING, I PRESSED THE ACCELERATOR SLOWLY UNTIL I DECIDED I HAD SOME CONTROL; CHECKED THE FAILURE MESSAGES; THEN TRIED TO DRIVE THE CAR. THE CAR COULD BE DRIVEN, I DROVE IT SLOWLY WITH THE HAZARD LIGHTS ON, THE CAR BUCKLED EVERY SO OFTEN. SINCE WE WERE CLOSE TO HOME WE WENT THERE. HAD THIS HAPPENED AT 80 MPH, I DON'T KNOW WHAT WOULD HAVE HAPPENED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Acura TLX → · Every TLX year → · How the figures are calculated →