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2012 Acura TL complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Power Train
Filed Oct 13, 2015NH

ACURA TL 2012, DRIVING WITH LIGHT THROTTLE, SUFFERING JERKING AND SHUDDER. COASTING WITH LITTLE UPHILL ROAD SHOWS MORE JERKING AND SHIFTING HESITATION. WHEN ENGINE REV KEEPS AROUND 1000-1200, CAN FEEL THE VIBRATION AND SHAKING FROM GAS PEDAL AND DASHBOARD.

Power Train
Filed Sep 2, 201539,000 milesWA

THIS IS A *WELL DOCUMENTED* PROBLEM WITH ACURA TORQUE CONVERTERS AFFECTING THE 4TH GENERATION TL WITH THE 5-SPEED AUTO--SO MUCH SO THAT A TSB LETTER WAS SENT OUT. WHEN LEISURELY ACCELERATING (LIGHT THROTTLE APPLICATION), THE VEHICLE EXHIBITS A CHARACTERISTIC "LOW GROWL" AND SORT OF RHYTHMICALLY SURGES FORWARD AS POWER IS ALTERNATELY APPLIED AND REDUCED BY THE TORQUE CONVERTER; THIS SYMPTOM IS ALSO VISIBLE ON THE TACHOMETER, AS THE REVS OSCILLATE UP AND DOWN A COUPLE HUNDRED RPM. ON MY 2012 TL, THIS MOSTLY OCCURS BETWEEN 1ST/2ND GEAR (THIS IS THE 6-SPEED AUTO), BUT ALSO BETWEEN 2ND/3RD. BASED ON ONLY CURSORY SEARCHING OF OWNER FORUMS, THIS IS ALSO BECOMING COMMONPLACE ON THE 2012 MODELS. FAILING TORQUE CONVERTERS IN THESE CASES HAVE ALSO LED TO FAILURES IN THE TRANSMISSION ITSELF, A MUCH COSTLIER REPAIR. HERE IS AN EXAMPLE LINK TO A FORUM PAGE WITH MANY EXAMPLES OF THE BEHAVIOR, INCLUDING LINKS TO OTHER FORUMS AND VIDEOS: HTTP://ACURAZINE.COM/FORUMS/PROBLEMS-FIXES-297/ANYONE-DO-TORQUE-CONVERTER-TRANSMISSION-PROGRAM-RECALL-870425/

Electrical System
Filed Aug 2, 2015120,000 milesMD

I WAS DRIVING MY 2012 ACURA TL AND THE CAR JUST STALLED ON ME ALL OF A SUDDEN. THE CAR WOULDN'T START SINCE THEN. ALL THE LIGHT WERE COMING ON BUT THERE WAS NO CRANK. I TOOK IT TO THE DEALERSHIP, AND THEY TOLD ME ITS THE PCM. I DIDN'T SEE ANY SIGN, THE CAR WAS DRIVING GOOD BEFORE THAT HAPPENED. ANOTHER ISSUE WITH THE CAR THAT I NOTICED WAS, WHEN THE CAR SHIFT TO THE SECONF GEAR, IT JERKS WHICH IS NOT NORMAL TO ME. I HAVEN'T SEEN ANY OTHER PROBLEM YET, BECAUSE I JUST PURCHASED THE CAR.

Electrical System
Filed Jun 25, 20154,600 milesVA

TL* THE CONTACT OWNS A 2012 ACURA TL. WHILE DRIVING 40 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT FAILED TO ILLUMINATE WHEN THE PASSENGER SEAT WAS OCCUPIED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,600.

Engine
Filed May 30, 201515,500 milesWA

2012 ACURA TL SH-AWD TECH. BEGAN TO NOTICE THAT I WAS HAVING TO HAVE MY OIL CHANGED EVERY 2,500 - 3,000 MILES. TOOK IT TO DIFFERENT DEALERS TO SEE WHAT THE PROBLEM WAS. NEITHER DEALER COULD FIND A PROBLEM. IN MARCH 2014, SEVERAL WARNING LIGHTS CAME ON AND THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. I HAD IT TOWED TO AN ACURA DEALERSHIP AND WAS TOLD I HAD NO OIL. NO WARNING LIGHTS OR ERROR MESSAGES EVER ALERTED ME. BEGINNING OF APRIL 2015 (MILEAGE WAS 33K), I STARTED HEARING A KNOCKING NOISE FROM THE ENGINE BETWEEN IDLE AND 2,500 RPM'S. AGAIN TOOK IT TO THE DEALER. THEY SAID I HAD ONLY A QUART OF OIL. THEY PUT ME ON AN OIL CONSUMPTION TEST. JUST OVER A MONTH LATER AND 1,900 MILES, MY CAR WAS AGAIN OIL LESS. NO LEAKS EVER DISCOVERED. I WAS TOLD I WAS BURNING OIL. 1 QUART TO EVERY 500 MILES. TOOK IT TO THE DEALERSHIP AND ACURA REPLACED THE ENGINE WITH A NEW ONE. WHILE I WAS AT THE DEALERSHIP I WAS TOLD BY THE SERVICE ADVISOR THAT ANOTHER '12 TL WAS ALSO GETTING ITS ENGINE REPLACED FOR THE SAME ISSUE.

Equipment
Filed May 11, 201500

CPSC:I1530151A. CAR CHARGER. CONSUMER STATED THAT WHILE THE CHARGER WAS IN USE IT SUDDENLY WAS A LOUD POP AND THE USB CHARGER WAS SMOKING AND BURNING HOT. *LN

Power Train
Filed Feb 24, 201530,000 milesMA

TL*THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE TRANSMISSION SUDDENLY FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Steering
Filed Dec 23, 201446,000 milesCA

TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE STEERING WHEEL LOCK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC POWER STEERING COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Air Bags
Filed Dec 10, 201440,498 milesIL

TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT STATED THAT UPON PURCHASING THE VEHICLE FROM AN INDEPENDENT DEALER, THE AIR BAG SENSOR ILLUMINATED. THE CONTACT WAS NOT PROVIDED WITH A MAIN KEY AND ONLY HAD A SECONDARY KEY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PERFORMED A MULTI POINT INSPECTION. THE MECHANIC STATED THAT THE VEHICLE WAS NOT ABLE TO BE REPAIRED DUE TO DAMAGES FROM A CRASH BEFORE THE CONTACT OWNED THE VEHICLE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO STATED THAT THE VEHICLE WAS SAFE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT TOOK FURTHER ACTION WITH NO ASSISTANCE FROM THE DEALER AND TOOK THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED AND THE AIR BAG SENSOR CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS 40,498. UPDATED 1/16/15*CN THE CONSUMER STATED THE COMPLAINT HAS BEEN RESOLVED. THE CONSUMER NO LONGER OWNS THE VEHICLE. IT WAS RETURNED TO THE DEALER. UPDATED 06/4/2015 *JS

Engine
Filed Oct 8, 201430,000 milesCA

AFTER OWNING MY 2012 ACURA TL FOR ROUGHLY 2YRS, I'VE BECOME CONCERNED WITH THE ENGINE WORKMANSHIP. ACCELERATION SEEMS TO BE AT A LOSS BETWEEN 30-45MPH IN BETWEEN GEAR CHANGES. IT'S ALMOST AS THOUGH THE TRANSMISSION DOESN'T KNOW WHAT TO DO. YOU HAVE TO EITHER LET UP ON THE ACCELERATION OR INCREASE YOUR SPEED TO AVOID THAT ANNOYING HESITATION. THE SECOND PROBLEM IS WHAT I WOULD DESCRIBE AS LIFTER/VALVE NOISE. THE NOISE OCCURS WHEN ACCELERATING, INTERMITTENTLY THOUGH. ALTHOUGH IT IS EMBARRASSING DRIVING A VEHICLE THAT LOOKS AS GOOD AS THE TL LOOKS AND HAVE IT SOUND LIKE AN OLD CHEVY WHEN YOU ACCELERATE, I HATE IT. I TOOK IT TO THE DEALER, THEY COULD NOT REPLICATE THE NOISE, OF COURSE. THEY TOLD ME THE CAR WAS FINE. I TOLD THEM SPECIFICALLY I BELIEVED THE NOISE WAS COMING FROM LIFTER/VALVE. THEY TOLD ME IT WAS PROBABLY POOR GAS SELECTION. I EXPLAINED TO THEM I USED THE RECOMMENDED PREMIUM OCTANE/CHEVRON. THEY HAD NO ANSWER. LASTLY, MY BRAKES ARE SQUEALING, I TOLD THE ACURA MECHANIC TO PLEASE CHECK MY BRAKE PADS, HE SAID THEY WERE PERFECTLY FINE AND SHOULD NOT WORRY. HE SAID THE ROTORS DEVELOP A BLUE FILM OVER TIME, AND THE SQUEALING NOISE IS NORMAL. I COULDN'T BELIEVE IT, I AM SUPPOSED TO ACCEPT THAT ANNOYING BRAKE NOISE. THIS IS NOT WHAT I EXPECTED FROM ACURA/HONDA, IS THIS BAD WORKMANSHIP OR POOR MATERIALS BEING USED BY ACURA TO KEEP COSTS DOWN ON MANUFACTURING. *TR

Engine
Filed Aug 6, 201430,000 milesMD

I PURCHASED MY 2012 ACURA TL IN MAY 2013. IN JUNE I TOOK IN BECAUSE IT KEPT STALLING WHILE I WAS DRIVING AND MORE SO WHEN I STOPPED AT A LIGHT AND BEGIN TO ACCELERATE. I KEPT TAKING IT BACK FOR THE SAME THING OVER THE PASS YEAR AND KEPT GETTING THE SAME RESPONSE.. WE CAN FIND ANYTHING WRONG WITH YOUR CAR. THE PROBLEM GOT PROGRESSIVELY WORSE AND IN FEBRUARY OF 2014, IT STALLED WHILE I WAS DRIVING AND COASTED AND THEN PICKED BACK UP. I TOOK IT BACK AGAIN AND STILL THEY SAID THEY COULD NOT FIND ANYTHING WRONG. OVER THE NEXT FEW MONTHS AGAIN I TOOK IT BACK AND STILL THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. WHILE WAS DRIVING ON VACATION TO WILLIAMSBURG VA WITH MY FAMILY AT 65/70MPH, THE CAR JERKED US ABOUT 3 TIMES AND THEN SLOWED DOWN WITH NO HOPE FOR ACCELERATION, I TRIED TO COAST OVER TO THE SIDE OF THE ROAD MEANWHILE 2 CARS ALMOST HIT ME AND ARE BLOWING THE HORN AT ME ALL WHILE I AM A NERVOUS REC ABOUT THE CAR. I TOLD MY HUSBAND THIS IS IT..THIS CAR IS CERTIFIED AND HAS A WARRANTY FOR 7 YEARS 100,000 MILES AND AT THAT POINT IT HAD $50K MILES AND I WAS DONE.. I TOOK MY CAR BACK AGAIN ON AUGUST 3RD WITH THE SAME COMPLAINTS AND THIS TIME WHEN I GET A CALL ITS TO TELL ME THAT I NEED A NEW TRANSMISSION.. WELL I NEEDED THAT LAST YEAR WHEN I FIRST BROUGHT THE CAR BACK WHEN IT WAS JUST A YEAR OLD...I AM NOT THE ONLY PERSON WITH THIS COMPLAINT AS I HAVE READ COMMENTS ON OTHER WEBSITES. BUT I HAVE SEEN WAY TO MANY OF THEM TO IGNORE THIS. *TR

Power Train
Filed Jan 24, 201415,000 milesMD

AFTER ACCELERATING FROM A STOP AND SHIFTING FROM FIRST TO SECOND GEAR, THE VEHICLE LOST ALL ENGINE POWER. THE ENGINE DID NOT STALL AND THE RPM'S DID NOT DROP, BUT THE GAS PEDAL DID NOT RESPOND TO INPUT. THE VEHICLE JUST COASTED. AFTER PRODDING THE GAS PEDAL MULTIPLE TIMES, IT BEGAN TO RESPOND AND I WAS ABLE TO ACCELERATE ONTO THE HIGHWAY. THE ISSUE LASTED FOR ABOUT 3-5 SECONDS. IT FELT AS IF THE GAS PEDAL WAS DISCONNECTED. *TR

Power Train
Filed Dec 16, 2013KY

2012 ACURA TL. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION AND STALLING PROBLEMS. *SMD THE CONSUMER STATED WHEN ACCELERATING BETWEEN FIRST AND SECOND GEAR, THE VEHICLE HESITATED AND LOST POWER AND IT ALMOST SEEMED TO STALL OUT.

Equipment Adaptive/Mobility
Filed Sep 10, 201322,000 milesCA

KEYLESS START (PUSH BUTTON) AND PROBLEM OCCURRED WHEN NO WARNING THAT KEY FOB WAS NOT IN VICINITY OF CAR AFTER CAR WAS STARTED AND DRIVEN 2 HOURS AWAY. MY DAUGHTER HANDED ME HER KEYS TO THE ACURA TL (INCL KEY FOB) THROUGH THE DRIVERS SIDE WINDOW AFTER THE CAR HAD BEEN STARTED SO I COULD GET SOME ITEMS OUT OF OUR OTHER CAR BEFORE SHE LEFT TO RETURN TO HER HOME 5 HOURS AWAY. I RETRIEVED HER ITEMS BUT FORGOT TO GIVE HER THE KEY FOB BACK AS THE CAR WAS RUNNING AND NO WARNING INDICATORS WERE GIVEN (AUDIO OR VISUAL) THAT THE KEY FOB WAS NOT IN THE VICINITY OF THE CAR. SHE HEADED OFF AND STOPPED 2 HOURS LATER FOR GAS ONLY TO FIND THE CAR WOULD NOT RESTART - DUE TO THE MISSING KEY FOB. AFTER EXPERIMENTATION AND READING THE OWNERS MANUAL I FOUND THAT ONLY WHEN THE DOOR IS OPENED AND THE FOB IS REMOVED FROM THE VEHICLE WILL A NOTICE AND ALARM BE GIVEN. IF PASSED THROUGH AN OPEN WINDOW (AS WE DID) NO WARNING OF ANY KIND IS GIVEN AND THE DRIVER CAN DRIVE OFF AS IF EVERYTHING IS FINE. THIS IS A SIGNIFICANT FLAW IN THE REMOTE FOB SYSTEM AND CAUSED MYSELF AND MY DAUGHTER SIGNIFICANT AMOUNTS OF STRESS AND TIME TO DRIVE TO HER LOCATION TO DELIVER THE FOB NEEDED TO RESTART THE CAR. ACURA CLAIMS NO PROBLEMS FROM THEIR SIDE BUT I BELIEVE THIS IS A SIGNIFICANT ISSUE WITH THE SYSTEM THAT NEEDS TO BE ADDRESSED. IT MAY BE MORE THAN JUST ACURAS THAT HAVE THIS PROBLEM. *TR

Steering
Filed Aug 22, 20133,000 milesCA

I AM SUBMITTING MY COMPLAINT HERE BECAUSE, ALL NORTH AMERICAN ACURAS ARE BUILT SAME AND HAS SAME SAFETY/PROBLEMS. PLEASE EXCUSE MY INFO ON ADDRESS SINCE THERE WAS NO ENTRY FOR ONTARIO, CANADA. ===========ENCOUNTER WITH THE PROBLEM CLICK OR POP SOUND COMES OUT OF STEERING WHEEL COLUMN WHEN STEERING IS ON CENTER AND WHEN I START TO STEER A LITTLE BIT TO LEFT OR RIGHT. PLEASE SEE THE VIDEO - HTTP://YOUTU.BE/EVPAHLXXV5Y OR FOR DETAILED FOLLOW UPS PLEASE SEE - HTTP://TL.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?T=881249================2ND - I COMPLAINED TO ACURA CANADA THEY SAID ELEVATING THE PROBLEM TO HIGHER LEVEL WILL START BY REPORTING TO DEALERSHIP. =================3RD - DEALER VISIT ABOVE PROBLEM WAS PRESENTED TECHNICIAN WHO WENT ON THE TEST DRIVE WITH ME TO REPLICATE THE PROBLEM STATED ALTHOUGH, HE SEES WHAT THE PROBLEM IS, IT IS NORMAL AND THE PROBLEM IS EFFECTING ALL ACURAS SO, HE REFUSE TO DO ANY WORK ON IT BECAUSE IT IS NORMAL ============================4TH FAILED ATTEMPT, I HAVE CALLED ACURA CANADA AGAIN THE PERSON (CLIENT SERVICES) SAID - HE SUGGESTED VISITING OTHER DEALERSHIP IN VICINITY TO GET SECOND OPINION AND SEE IF THEY WILL AUTHORIZE THE REPLACEMENT (I DO NOT WISH TO TRAVEL AROUND WHOLE CITY TO BEG FOR WARRANTY) - THERE IS NOTHING HE CAN DO TO AUTHORIZE THE REPLACEMENT SINCE DEALERSHIP (HANDS AND LEGS OF ACURA CANADA) THINKS IT IS NORMAL AND REPLACING THEM WOULD NOT RELIEVE THE ISSUE - HE WOULD PASS THE INFO ALONG SO, IT WILL BE KNOWN TO FUTURE DEV. OF ACURAS BOTTO

Suspension
Filed Aug 5, 201312,748 milesTX

TOOK THE CAR INTO ACURA THERE WAS A "CLUNKING NOISE" IN FRONT END AND COULD BE FELT IN STEERING WHEEL THE TECH HAD TO RETIGHTEN THE SUSPENSION BOLTS THE NOISE AND FEELING IN WHEEL RETURNED AT APPROX. 23000 MILES TOOK THE CAR BACK TO ACURA THE SERVICE REP STATED SUSPENSION BOLTS SHOULD BE RETORQUED AT EVERY OIL CHANGE THIS DOES NOT SOUND RIGHT..I NEVER OWNED A CAR THAT NEEDED THIS REPAIR AND JUST WANT TO KNOW IF THIS IS NORMAL AND COULD BE A SAFELY ISSUE AFTER TECH RETORQUED THE BOLTS THE NOISE AND FEELING IN WHEEL GOES AWAY BUT RETURNS AND HAS RETURNED. *TR

Service BrakesCrash2 injured
Filed Jun 13, 201310,100 milesTX

I WAS TRYING TO MAKE A STOP AT AN INTERSECTION AND THERE WAS A CAR IN FRONT OF ME. I SLOWED DOWN AND WHEN I ATTEMPTED TO MAKE THE STOP AND PLACED MY FOOT ON THE BRAKE THE CAR BEGAN TO ACCELERATE. AT THIS TIME, I HIT THE BACK OF A VEHICLE WHICH WAS STOPPED IN FRONT OF ME AND DID VERY LITTLE DAMAGE AS I WAS TRAVELING ONLY AT 12 MPH. THERE WAS MORE DAMAGE DONE TO MY VEHICLE THAN TO THE OTHER PARTY BECAUSE HE WAS DRIVING AN SUV WHICH SAT UP HIGH AND IT DAMAGE MY HOOD AND PUSHED THE FRONT OF MY VEHICLE IN AND BROKE THE VENT AND RADIATOR. *TR

Seat Belts
Filed May 9, 20137,300 milesCA

TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A RATTLING SOUND IN THE SEAT BELT PILLAR. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A NUT THAT WAS SUPPOSED TO BE WELDED TO THE PILLAR HAD NOT BEEN WELDED OR HAD BECOME FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO EXPLANATION FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 7,300.

Structure › Body
Filed Feb 26, 2013500 milesAK

I BOUGHT MY TL IN OCT OF 2011. ABOUT A MONTH LATER I NOTICED A CHIP IN THE LOWER REAR DOOR FRAME WHICH I APPLIED SOME TOUCH UP PAINT TO. WELL THE CHIPS KEEP SHOWING UP IN THE SAME AREA OF THE LOWER REAR DOOR FRAME. I HAVE ABOUT 8 ON THE PASSENGER SIDE AND SIX ON THE DRIVER SIDE. THE DEALERSHIP BELIEVES THAT THE FRONT TIRES ARE THROWING ROCKS AND HITTING IN THIS PART OF THE CAR. THE REAR QUARTER PANELS NEED TO BE REPAINTED NOW TO FIX THE CHIPS. THE DEALERSHIP WANTS TO INSTALL MUD FLAPS (FLARES) ON THE TIRES AND A PAINT FILM TO THE DOOR EDGE. THIS IS GOING TO HAVE TO COME OUT OF MY POCKET. THE DEALERSHIP TOLD ME THAT THIS IS NOT AN ISOLATED ISSUE, OTHER CUSTOMERS ARE HAVING THE SAME PROBLEM. THIS IS A DESIGN ERROR TO ME AND I BELIEVE ACURA SHOULD FIX IT. SO FAR THEY WON'T EVEN THINK OF IT SINCE IT'S A ROCK. BUT THE CAR IS DOING THIS TO IT'S SELF. *TR

Suspension
Filed Feb 5, 2013299 milesFL

PURCHASED CAR ON 01/21/2013. WAS BACK AT DEALER ON 01/26/2012 DUE TO A WEIRD VIBRATION AT HIGH SPEEDS (50-80 MPH). LONG STORY SHORT THEY HAVE BALANCED THE TIRES LIKE 3 TIMES AND PUT NEW TIRES BUT IT IS STILL VIBRATING NOT AS MUCH BUT STILL. GOING BACK TO DEALER TO SEE WHAT THEY HAVE TO SAY THIS TIME. *TR

Wheels
Filed Jan 25, 2013200 milesIL

VEHICLE HAVE A VIBRATION ON A GAS PEDAL AND STEERING WHEEL OVER 70MPH. IT DID NOT GO AWAY AFTER REBALANCING. I PURCHASED A SET OF AFTERMARKET WHEELS, VIBRATION STILL THERE. DEALER WON'T FIX. *TR

Power Train
Filed Jan 22, 2013100 milesGA

PURCHASED MY NEW 2012 SH-AWD ACURA TL ADVANCE IN MARCH OF 2012. THE CAR HAD LESS THAN 100 MILES WHEN PURCHASED AND CURRENTLY HAS 5K MILES (JANUARY 2013). THE CAR VIBRATES WHEN DRIVING AT SPEEDS BETWEEN 40 AND 80 MPH. IT FEELS LIKE THE TIRES ARE FLAT SPOTTED OR WHEELS ARE OUT OF BALANCE. THE WHEELS AND TIRES HAVE BEEN CHECKED AND CONFIRMED BY THE DEALER ON 2 SEPARATE OCCASIONS AS OK. THE DEALER CLASSIFIED THIS VIBRATION AS A "VEHICLE CHARACTERISTIC." I'M WORRIED IT IS THE SIGN OF A MAJOR ISSUE THEY DON'T WANT TO DEAL WITH. *TR

Steering
Filed Dec 24, 20126,650 milesNY

GOT ELECTRIC POWER STEERING (EPS) WARNING LIGHT AND LOST THE POWER ASSIST. COULD NOT RESET AND HAD TO DRIVE CAR TO DEALER WITH NO POWER ASSIST. VERY DIFFICULT TO STEER AT LOW SPEED. *TR

Steering
Filed Dec 20, 2012120,000 milesCA

12/19/2012 9AM, I WAS DRIVING CALIFORNIA FREEWAY (110) ABOUT 30 MILES/HR. WEATHER WAS CLEAR, ROAD WAS DRY AND NO POT HOLES. I GOT "POWER STEERING WARNING" LIGHTS/BEEPS AND I COULD NOT STEER THE CAR. IT WAS VERY STIFF TO STEER AND I BARELY PULLED OVER TO THE CURVE.(ENGINE WAS STILL RUNNING). AND I STOPPED THE ENGINE AND TURNED BACK ON THEN THE PROBLEM DISAPPEARED. BUT IT WAS THE SCARY EXPERIENCE ON THE FREEWAY. I TOOK MY CAR TO THE DEALER, SANTA MONICA ACURA AND LEFT OVERNIGHT FOR TROUBLESHOOT. NEXT DAY, THE SERVICE ADVISER TOLD ME THAT THEY COULD NOT DUPLICATE THE PROBLEM, RAN ALL THE TESTS AND CONTACTED "TECH SERVICE" BUT NOTHING ABNORMAL FOUND. THEY SAID IT IS OK TO DRIVE. MY CONCERN IS WHAT IF IT HAPPENS AGAIN ON THE CURVY ROAD AT HIGH SPEED AND I LOSE THE CONTROL OF STEERING. *TR

Vehicle Speed Control
Filed Dec 5, 201275 milesNJ

TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THE FAILURE OCCURS INTERMITTENTLY AND AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75 AND THE CURRENT MILEAGE WAS 700.

Air Bags
Filed Nov 26, 20121,200 milesNY

PASSENGER SIDE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY FOR SEVERAL SECONDS (LONG ENOUGH TO HAVE PHOTOGRAPHED IT ON CELL PHONE ON SEVERAL OCCASIONS AND SENT TO RALLEYE ACURA DEALERSHIP) ALTHOUGH A PASSENGER IS SEATED. PASSENGER IS FEMALE, 125 LBS, 5' 6" TALL. VEHICLE HAS BEEN BROUGHT BACK ABOUT 4 TIMES FOR THIS COMPLAINT. EACH TIME IT HAS BEEN PROCLAIMED "FIXED." THE LAST TIME WAS ABOUT 6 WEEKS AGO AND IT WAS IN SHOP FOR ABOUT 8 DAYS. A WEEK AFTER THAT IT HAPPENED AGAIN. DEALER WAS TOLD AND SAID THEY WOULD "GET BACK TO US." THEY HAVE NOT. CALLED ACURA CUSTOMER RELATIONS AND [XXX] IN THAT DEPARTMENT CALLED BACK THIS MORNING. HE INSISTS IT IS THE PASSENGER'S FAULT, THERE IS NOTHING WRONG WITH THE CAR AND IT IS "SUPPOSED TO FUNCTION THIS WAY." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Jul 28, 2012250 milesPA

TURNED CORNER IN LARGE CENTER CITY AND HIT A CONSTRUCTION LARGE POT HOLE AND/OR OBSTRUCTION ON THE LEFT REAR. AFTER COMPLETING TURN ONTO A NARROW ONE-WAY STREET ACCELERATION INCREASED, BRAKES DID NOT WORK, ENGINE COULD NOT BE TURNED OFF, GEARS COULD NOT MOVE. AFTER GOING THROUGH TWO MAJOR INTERSECTIONS WITHOUT ACCIDENT I KEPT PULLING ON THE EMERGENCY BRAKE. THE CAR SLOWLY STOPPED AND WAS THEN PERFECTLY NORMAL. COULD USE THE BRAKES, SHIFT, ETC. I PARKED OVERNIGHT IN A GARAGE. HAD THE CAR TOWED TO DEALER THE NEXT DAY (7/21/12), WHERE IT IS STILL UNRESOLVED. DEALER SAID CAR IS OK, BUT IS NOW BEING ANALYZED BY ACURA CORPORATE ENGINEERS. I HAD THREE OTHER PEOPLE WHO WERE IN THE CAR AT THE TIME, INCLUDING MY WIFE, WHO WILL NOT EVER GO INTO THIS CAR. THE CAR WAS ONLY 10 DAYS AFTER PURCHASING. *TR

Power Train
Filed Jun 30, 2012100 milesNJ

I PURCHASED MY 2012 ACURA TL TECH ON 4/30/12 WHICH HAD 100 MILES ON THE ODOMETER. WHEN ACCELERATING AT SPEEDS BETWEEN 65 MPH AND 80MPH, THERE APPEARS TO BE A SLIGHT VIBRATION IMITATING FROM THE GAS PEDAL AND DRIVERS SIDE FLOOR. THIS SEEMS TO BE MECHANICAL AS BALANCING IS NOT AN ISSUE AND IT FEELS RHYTHMIC IN NATURE. I HAVE DRIVEN ON THIS FOR 2 MONTHS BEFORE REALIZING THIS CANNOT BE RIGHT. TOOK IT TO THE DEALER AND THEY COULD NOT FIND ANYTHING, USED THE COOKIE CUTTER SCRIPTED "VEHICLE CHARACTERISTIC." THEY CLAIM THEY WILL CONTACT ACURA TECH TO WORK THROUGH POSSIBLE SOLUTIONS. MY CONCERNS ARE WHEN RESEARCHING IT APPEARS THIS IS A TREND HOWEVER NO TSB'S HAVE BEEN ISSUED AT THIS POINT. I HAVE SEEN THINGS SUCH AS AXLE OR TRANSMISSION CONCERNS. I COMMUTE VERY HEAVILY FOR WORK AND CHAUFFEUR MY 2 1/2 DAUGHTER AROUND WITH SERIOUS SAFETY CONCERNS. I HAVE PROBED A POSSIBLE TRADE FOR ANOTHER VEHICLE HOWEVER I WOULD HAVE TO TAKE A $10K HIT WHICH IS ABSOLUTELY UNACCEPTABLE. PLEASE OPEN A CASE TO RESEARCH THIS ISSUE! *TR

Power Train
Filed May 22, 20121,000 milesKY

I PURCHASED A NEW 2012 ACURA TL ON 2/8/12. EACH DAY I DRIVE 35 MILES TO AND FROM WORK ON INTERSTATE 75 WITH A POSTED SPEED OF 70 MPH. WITHIN A FEW DAYS I NOTICED THAT WHEN THE CAR REACHED 70 MPH A PERSISTENT HIGH FREQUENCY VIBRATION CAME UP THROUGH THE DRIVER'S SIDE FLOOR AND IN PARTICULAR THROUGH THE ACCELERATOR PEDAL. BY THE TIME I REACHED WORK OR HOME MY ENTIRE RIGHT FOOT AND CALF WAS NUMB AND BUZZING. IT FELT AS THOUGH I HAD 'FALLEN ASLEEP" AND CAUSED THE NERVES TO BE TEMPORARILY NON-FUNCTIONAL. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THE TIRES WERE OUT OF BALANCE, HOWEVER, WHEN THEY CHECKED THEM THEY WERE NOT. THEN THEY TOLD ME THAT THE FRONT RIGHT TIRE HAD A TEAR IN IT AND IT WOULD HAVE TO BE REPLACED. THEY ORDERED A NEW TIRE AND INSTALLED IT AND TRIED TO CHARGE ME $399 BUT THANKFULLY THE MANAGER GAVE IT TO ME A NO COST. THE CAR HAS BEEN TO THE DEALER SIX TIMES. AT THE DEALER URGING I OPENED A COMPLAINT WITH HONDA HEADQUARTERS. FILE NUMBER B012012-04-1601260. THE REPRESENTATIVE I DEALT WITH WAS "PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),5 U.S.C. 552 (B) (6) WHO CAN BE REACHED AT "PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),5.U.S.C 522 (B) (6). THREE CALLS WERE RECORDED BY HONDA. ONE OF THE SENIOR PERSONS AT THE DEALERSHIP CONFIDED IN ME THAT EVERYONE AT ACURA KNOWS ABOUT THIS

Seats
Filed Apr 12, 2012100 milesCA

THE PASSENGER SIDE FRONT SEAT IN THIS VEHICLE IS SO LOOSE IT ROCKS BACK AND FORTH AND FROM SIDE TO SIDE. IT FEELS AS IF THE SEAT IS GOING TO COLLAPSE IN THE EVENT OF AN ACCIDENT AND INJURE THE PERSON IN THIS SEAT, AS WELL AS ANY PASSENGER SEATED BEHIND IT, IN REAR PASSENGER SEAT. I HAVE HAD THE SEAT INSPECTED BY ACURA DEALERSHIP, AND SENT MULTIPLE LETTERS TO BOTH ACURA AND HONDA MOTOR CO. THEY CLAIM THIS IS A NORMAL "CHARACTERISTIC" OF THIS PASSENGER SEAT IN THIS CAR (MAKE/MODEL YR). THE SERVICE MANAGER AT THE DEALER INDICATED THAT THE PROBLEM MAY HAVE SOMETHING TO DO WITH THE WEIGHT SENSOR ON THE PASSENGER SIDE AIR BAG CONTROL (THE DRIVER SEAT IS STABLE AND FULLY SUPPORTIVE). NO OTHER CAR SEAT THAT I HAVE EVER SAT IN FEELS THIS LOOSE AND HAS THIS MUCH MOTION TO IT. IT FEELS REALLY UNSAFE AND MAKES THE PASSENGER IN THIS SEAT EXPERIENCE MOTION SICKNESS. CAN YOU PLEASE CONDUCT AN INVESTIGATION INTO WHETHER OR NOT THIS PASSENGER SIDE FRONT SEAT CAN HOLD UP IN THE EVENT OF AN ACCIDENT? *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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