2004 ACURA TL WINDSHIELD WIPER MOTOR RECALL NOTICE. CONSUMER PAID FOR THE RECALL REPAIRS AND WANTS TO BE REIMBURSE FOR THE RECALL. *NJ THE CONSUMER STATED THE WINDSHIELD WIPERS STOPPED WORKING. *JB
2004 Acura TL complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL*THE CONTACT OWNS A 2004 ACURA TL. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS PULLED OVER BY THE POLICE AND INFORMED THAT THE PASSENGER SIDE HEADLIGHT WAS NOT WORKING. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE HEADLIGHTS PRIOR TO THE FAILURE. THE DRIVER SIDE HEADLIGHT HAS RECENTLY BEEN DIAGNOSED BY THE DEALER FOR THE SAME ISSUE. THE PASSENGER SIDE HEADLIGHT HAS NOT BEEN DIAGNOSED. THE CURRENT MILEAGE WAS 110,000 AND FAILURE MILEAGE WAS 50,000.
2004 ACURA TL WITH TWO RECALLS. CONSUMER STATES THAT HE WOULD LIKE FULL REIMBURSEMENT OF THE REPAIRS HE PAID FOR ON HIS VEHICLE, WHICH WERE THEN RECALLED. *KB THE CONSUMER STATED DUE TO THE POWER STEERING FLUID LEAK, THE ENGINE STOPPED WORKING. *JB
TL*THE CONTACT OWNS A 2004 ACURA TL. WHILE DRIVING APPROXIMATELY 20 TO 45 MPH, THE POWER STEERING PUMP MADE A LOUD WHINING NOISE AS IF THERE WAS NO FLUID. THE DEALER STATED THAT THE POWER STEERING FLUID WAS LEAKING OUT. THE POWER STEERING PUMP AND POWER STEERING FLUID WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE DEALER STATED THAT AN ERROR WAS MADE WHEN DURING THE PREVIOUS REPAIR AND THEY MADE THE CORRECTION ON MARCH 17, 2008. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V091000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS) ON MAY 16, 2008. ON MAY 19, 2008, HE CALLED ACURA FOR REIMBURSEMENT AND WAS INFORMED THAT HE WOULD NOT BE REIMBURSED BECAUSE THE FAILURE THAT WAS REPAIRED WAS NOT THE SAME AS WHAT WAS STATED IN THE RECALL. THE CURRENT MILEAGE WAS 118,000 AND FAILURE MILEAGE WAS 113,000.
I WAS DRIVING ON THE HIGHWAY DOING ABOUT 65MPH AND MY VEHICLE JUST WENT INTO A COMPLETE STOP AND IT WILL NOT EXCEED 50MPH IMMEDIATELY MY CHECK ENGINE LIGHT CAME ON AND WHEN I BROUGHT IT TO THE DEALER THEY REPORTED THAT THE THROTTLE WAS LOOSE AND THAT THERE IS NOTHING ELSE WRONG AND THAT IS WHEN THEY INFORMED ME THAT THE ENGINE THAT MY VEHICLE HAS IS NOT THE VEHICLES ORIGINAL WHICH I WAS NOT VERY HAPPY ABOUT BECAUSE I SHOULD HAVE BEEN TOLD THIS BEFORE I BOUGHT THE VEHICLE. NOT TO MENTION THE FACT THAT I COULD HAVE GOT INTO A SERIOUS ACCIDENT WHEN THIS INCIDENT OCCURRED. *TR
AS I WAS DRIVING ON INTERSTATE 8 WEST BOUND ON CRUISE CONTROL ABOUT 65MPH. I GET A SMELL OF OIL BURNING, AS I LOOK AT MY DASH I SEE THE RPM AT 4K. SO I TURN OFF MY CRUISE CONTROL AS I STEP ON THE GAS, NOTHING HAPPENS. SO I CONTINUE TO ROLL AND PULL OVER. WHEN I OPEN MY HOOD ALOT OF OIL ON MY ENGINE. *TR
TL*THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT SMELLED BURNING OIL WHILE DRIVING AT AN UNKNOWN SPEED. HE PULLED OVER AND NOTICED SMOKE COMING OUT OF THE HOOD. WHENEVER THE CONTACT TURNS THE VEHICLE, SMOKE ENTERED THROUGH THE VENTS AND OUT OF THE HOOD. HE EXAMINED THE VEHICLE AND NOTICED THAT THE POWER STEERING HOSE WAS LEAKING FLUID. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER. THE CURRENT MILEAGE WAS 110,000 AND FAILURE MILEAGE WAS 109,000.
TL*THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT REPLACED FOUR SETS OF BRIDGESTONE TIRES, SIZE P23545R17 (NA) DUE TO INNER TREAD WEAR. THE DEALER INFORMED HIM OF TECHNICAL SERVICE BULLETIN NUMBER 05-050, DATED JANUARY OF 2006. THE BULLETIN STATED THAT THE 2004 ACURA TL CAN ONLY USE BRIDGESTONE TURANZA EL42 TIRES. THE CONTACT FEELS THAT ACURA SHOULD HAVE INFORMED THEIR CUSTOMERS OF THE REQUIRED TIRES FOR THE VEHICLE AT THE TIME OF PURCHASE. WHEN THE CONTACT REPLACED THE TIRES, HE REQUESTED THAT THE MANUFACTURER ASSIST WITH THE COST; HOWEVER, THEY REFUSED AND INSISTED THAT THE VEHICLE HAD AFTER MARKET TIRES. THE DOT NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 12,800 AND CURRENT MILEAGE WAS 39,400. UPDATED 4/21/08 *CN THE CONSUMER STATED TIRES WERE REPLACED WITH FALKEN ZIEX ZE512 P235/45R17 ON 09/05 AND 01/07. THE CONSUMER FURTHER STATED THE LAST INCIDENT THE TIRES WERE REPLACED BY BRIDGESTONE TURANZA EL42. UPDATED 04/21/08 *TR
ON JANUARY 4, 2008, WHILE TURNING LEFT FROM A STOPLIGHT IN CLIFTON PARK, NY, THE RIGHT FRONT WHEEL OF THE MY 2004 ACURA TL BROKE LOOSE AND WAS NO LONGER CONTROLLABLE. I WAS ABLE TO NAVIGATE/COAST THE CAR TO THE SIDE OF THE ROAD. THE TOW TRUCK DRIVER TOOK THE CAR TO NORTHEAST ACURA. AT THE TIME OF THE INCIDENT, THE CAR HAD 61,634 MILES ON IT. I DIDN'T HEAR FROM NORTHEAST ACURA FOR OVER A WEEK. THE SERVICE ADVISOR (STEPHEN WITTEK) VERIFIED THAT THE BALL JOINT HAD SNAPPED AND IT HAD CAUSED DAMAGE TO THE DRIVESHAFT. AT THIS POINT I ASKED HIM IF IT WAS NORMAL TO ONLY REPLACE ONE BALL JOINT. HE SAID, NORMALLY, YOU'RE RIGHT. BUT THE LEFT SIDE BALL JOINT DIDN'T SHOW ANY WEAR AT ALL. IN FACT, THE RIGHT BALL JOINT DID NOT SHOW ANY SIGN OF WEAR EITHER. IT JUST BROKE - IT WASN'T ACTUALLY THE JOINT THAT FAILED BUT THE SUSPENSION ARM THAT HELD THE BALL PORTION OF THE JOINT. THERE WAS NO SIGN OF DAMAGE. IT JUST BROKE. WE'VE NEVER SEEN ANYTHING LIKE THIS. NOTE THE QUOTATION MARKS. I CALLED NORTHEAST ACURA AGAIN ON FRIDAY, JANUARY 18, 2008 AT APPROXIMATELY 3:00 P.M. TO CONFIRM THAT THE SERVICE DEPARTMENT WOULD BE OPEN ON SATURDAY SO THAT I COULD PICK UP MY CAR. I ASKED THE PERSON TO ENSURE THEY PUT THE BROKEN PARTS FROM THE REPAIR IN MY TRUNK. SHE STATED THAT THEY HAD ALREADY DISPOSED OF THE BROKEN PARTS. I FIND IT HIGHLY DOUBTFUL THAT THOSE PARTS WERE NOT RETRIEVABLE ONE DAY AFTER THE REPAIRS WERE COMPLETED. IN MY SUBSEQUENT DEALINGS WITH ACURA OF NORTH AMERICA CUSTOMER SERVICE, THE CUSTOMER
TL*THE CONTACT OWNS A 2004 ACURA TL. WHILE CHANGING THE OIL IN THE VEHICLE, THE CONTACT NOTICED THAT THE SEAL ON THE POWER STEERING WAS DAMAGED. IT APPEARED AS IF THE FLUID WAS LEAKING. THE DEALER STATED THAT ALTHOUGH THE FAILURES WERE IDENTICAL, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V091000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER AND DEALER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 101,000.
DRIVING TO WORK IN THE RAIN THIS MORNING AND WINDSHIELD WIPERS STOPPED WORKING. I HAD ZERO VISIBILITY AND WAS IN THE FLOW OF TRAFFIC ON A FOUR LANE ROAD. I HAVE SEEN SEVERAL OF THESE COMPLAINTS ON THE INTERNET AND THINK THAT THIS TYPE OF SAFETY FAILURE SHOULD BE ADDRESSED BY THE MANUFACTURER. *TR
BOTH MINE AND MY FRIENDS POWER STREEING PUMPS HAVE GONE BAD RIGHT AROUND THE SAME TIME IN OUR 2004 ACURA TL. RIGHT AROUND THE 60K MARK. *TR
TL*THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT EVERY TIME HE DRIVES HIS VEHICLE AT 50 MPH, THE VEHICLE VIBRATES AND THEN STOPS. ONCE THE SPEED REACHES 75 MPH, THE VIBRATION BECOMES WORSE. HE TOOK THE VEHICLE TO THE DEALER TWICE, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 500. UPDATED 02-19-08 *BF
TL*THE CONTACT OWNS A 2004 ACURA 3.2TL. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. THE CONTACT ATTEMPTED TO ACCELERATE, BUT THE VEHICLE FAILED TO MOVE. THE DEALER PERFORMED AN OIL CHANGE ON THE VEHICLE THE DAY PRIOR TO THE FAILURE AND THEY STATED THAT EVERYTHING LOOKED FINE. WHEN A TOW TRUCK WAS CALLED, THE VEHICLE WOULD SHIFT INTO DRIVE, BUT NOT INTO REVERSE. THE VEHICLE WOULD THEN ONLY DRIVE IN REVERSE REGARDLESS OF THE GEAR. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 01/07/08. *LJ ACURA AGREED TO COVER A PORTION OF THE CONSUMERS RENTAL EXPENSES. UPDATED 12/12/07
I STARTED MY CAR, BACKED OUT OF MY DRIVEWAY, STARTED TO GO DOWN THE ROAD AND SMELLED A STRONG WHIFF OF GASOLINE. SO I BACKED UP AND PULLED BACK IN MY DRIVEWAY TO FIND GAS POURING DOWN THE FRONT OF MY GAS TANK, ALL OVER THE EXHAUST SYSTEM. IN A FEW SECONDS OF HAVING THE CAR RUNNING I HAD A 5 FOOT POOL OF GAS UNDER THE CAR. IF MY WIFE HAD TAKEN THE CAR, SHE WOULDN'T HAVE NOTICED AND KEPT GOING. THIS COULD HAVE BEEN REALLY BAD. THE CAR IS A 2004 ACURA TL WITH ABOUT 50,000 MILES ON IT, BUT I HAVE THE EXTENDED WARRANTY. THE CAR IS CURRENTLY AT THE DEALER AND THEY JUST CALLED ME AND SAID THAT THEY FOUND A FUEL LINE HAS SPLIT AND THEY ORDERED THE PART. THEY HAVE NOT YET FIGURED OUT WHAT MAY HAVE CAUSED THE FUEL LINE TO SPLIT. MY WIFE CAN NOT SMELL AND ALSO IS A SMOKER, SO LUCKILY I HAPPENED TO TAKE THE CAR WHEN THIS HAPPENED. *TR
THE WIPER MOTOR FAILED DURING A HEAVY RAINSTORM ON THE INTERSTATE. THERE ARE OTHER REPORTS OF SIMILAR FAILURES REPORTED ON THE ACURA TL OWNERS SITE HTTP://TL.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?=160666&HIGHLIGHT=WIPER+MOTOR. *JB
TL*THE CONTACT OWNS A 2004 ACURA TL 3.2. HE STATED THAT WHILE IDLED, HE SMELLED SMOKE BUT DID NOT REALIZE IT WAS COMING FROM HIS VEHICLE. HE NOTICED FLAMES COMING FROM THE ENGINE WHEN HE OPENED THE HOOD. THE FLAMES CEASED WHEN HE TURNED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FAILURE WAS WITH THE POWER STEERING WHEEL. THE FAILURE AND CURRENT MILEAGES WERE 54,000.
2001 ACURA TL CUSTOMER STATES THAT HE WAS NOT HAPPY WITH THE SERVICE RECEIVED AND THE WORK WAS NOT DONE CORRECTLY**CC THE CONSUMER TOOK HIS VEHICLE TO HAVE THE RECALL PERFORMED REGARDING THE TRANSMISSION, HOWEVER WHEN HE RECEIVED HIS VEHICLE BACK, IT WAS IN WORSE SHAPE THAN WHEN HE BROUGHT IN. THE SEATS WERE COVERED WITH FOOTPRINTS AND DIRT, THE WINDSHIELD HAD A LAYER OF GREASY SMOKE FILM ON THE INSIDE, THE WIRING WAS DANGLING BENEATH THE GLOVE COMPARTMENT AND THE BRAKE LIGHT WOULDN'T TURN OFF FOR SEVERAL MINUTES. *JB
TL*THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR LIGHT ILLUMINATED WHICH INDICATED THAT THE KNOCK SENSOR FAILED. THE VEHICLE HESITATED WHILE ACCELERATING AND THE EXHAUST FUMES HAD A STRONG AROMA. THE CONTACT STATED THAT THE VEHICLE HAS A DECREASED IN GAS MILEAGE. THE CONTACT WILL BRING THE VEHICLE TO A DEALER FOR A DIAGNOSIS. THE CURRENT MILEAGE WAS 56,829, AND FAILURE MILEAGE WAS 56,200.*AK
THE MICHELIN TIRES FAILED ON REAR OF FRONT WHEEL AFTER 2500 MILE ROAD TRIP. TIRES WERE INFLATED TO 38 PSI AS RECOMMENDED BY CAR MANUFACTURING WHEELS WERE E IN ALIGNMENT. BELTS APPEARED TO HAVE FAILED AS EVIDENCED BY WEAR PATTERN. MICHELIN AND THEIR DEALERS INDICATED THERE WAS NO WARRANTY OF ANY SORT ON THEIR XGTZ TIRES. THEREFORE, THEY WILL NOT WARRANTY ANYTHING ABOUT THE TIRES. THE TIRES WERE AVAILABLE FOR INSPECTION.*AK
TL*- THE CONTACT STATED THAT WHEN THE 2004 ACURA TL, WAS AT THE DEALERSHIP ON 01/18/07 FOR REGULAR MAINTENANCE SHE WAS INFORMED BY THE SERVICE MECHANIC THAT THE 2 REAR TIRESPREMATURELY WEAR WORE OUT. THE CONTACT STATED THAT NHTSA HAS A SERVICE BULLETIN #05076. THE CONTACT STATED THAT THE MECHANIC INFORMED HER THAT IT WAS BEST TO PURCHASE 4 NEW TIRES INSTEAD OF REPLACING THE 2 BACK TIRES. THE CONTACT STATED THAT THESE TIRES CAME WITH THE VEHICLE WITH DOT# 0B6NTU22404 AND SIZE P235/45R17 RADIAL. THE CONTACT FELT THAT THIS WAS MANUFACTURING ISSUE AND THE MANUFACTURER SHOULD RECALL THESE TIRES. THE DEALERSHIP INFORMED HER THAT SHE HAS TO PAY 75% OF TIRE REPLACEMENT AS PER THE DEALERSHIP TIRE CHART, HONDA WILL PAY REMAINING 25%. THE CONTACT STATED THAT THIS IS A PUBLIC SAFETY ISSUE AND THE TIRES COULD EXPLODE ANYTIME AND IT IS NOT THE FAULT OF THE OWNER. *AK UPDATED 03/30/07. *JB
COMPLETE FAILURE OF RIGHT REAR TIRE PURCHASED NEW IN A SET OF FOUR APPROXIMATELY ONE MONTH BEFORE (NOVEMBER 16, 2006). TIRE FAILURE OCCURRED WHILE DRIVING AT APPROXIMATELY 70 MPH. FAILED TIRE FLEW OFF RIM (WHEEL) CAUSING CAR TO BE NEARLY UNCONTROLLABLE AND CAUSING DAMAGE TO THE FRONT RIM (WHEEL) AND TIRE ON THE RIGHT SIDE OF THE CAR. *JB
I HAVE OWNED THIS 2004 ACURA TL SINCE JAN. 2004. IT HAS BEEN AT THE DEALERSHIP ON AT LEAST 4 OCCASIONS DUE TO A SIGNIFICANT VIBRATION. THE VIBRATION IS MOST NOTICEABLE AT ABOUT 60 MPH. ONE CAN FEEL AND SEE THE STEERING WHEEL VIBRATE. THE DEALERSHIP REPLACED THE TIRES (AT NO CHARGE) WITH LESS THAN 20,000 MILES DUE TO PREMATURE WEAR. HOWEVER, THE VIBRATION PROBLEM HAS NEVER BEEN CORRECTED. IN REVIEWING WEB SITES IT APPEARS THE VIBRATION PROBLEM I AM HAVING IS NOT AN ISOLATED INCIDENT, BUT ONE COMMON TO MANY ACURA TL OWNERS. IT SEEMS THAT HONDA HAS AN OBLIGATION TO IDENTIFY AND CORRECT THE PROBLEM. *NM
2004 ACURA TL RIGHT FRONT BALL JOINT BROKE IN HALF. *TS THE CONSUMER BELIEVED THE INCIDENT HAPPENED BECAUSE OF A MANUFACTURING DEFECT. THE DEALER BLAMED THE FAILURE ON AFTER MARKET RIMS THAT THE CONSUMER PURCHASED, THE BUSINESS WHERE THE RIMS WERE PURCHASED STATED THEY WERE A PROPER FIT FOR THE VEHICLE. *JB
2004 ACURA TL MOON ROOF JUST FLEW OFF WHILE DRIVING ON THE HIGHWAY. *NM
DRIVING ALONG ON I-10 IN MOBILE, AL ON SATURDAY EVENING. STARTED RAINING, TURNED ON THE WIPERS AND THEY WORKED FOR ABOUT 5 MINUTES, THEN RETURNED TO THE OFF POSITION AND STOPPED WORKING IN MIDDLE OF A RAIN STORM. I ALMOST HAD AN ACCIDENT TRYING TO GET OFF THE HIGHWAY TO THE SHOULDER. WASHER STILL WORKS. CHANGED THE FUSE, STILL NOT WORKING. GOING TO DEALERSHIP TOMORROW. *JB
I WAS DRIVING MY 2004 ACURA TL ON A RECENTLY REPAVED HIGHWAY WHEN THE WHEEL FELL OFF THE AXLE WITHOUT WARNING. THERE WERE NO PRECEDING NOISES OR CHANGES IN HANDLING. FORTUNATELY, I WAS ABLE TO PULL OFF THE ROAD QUICKLY AND AVOID INJURY. THE CAR IS STILL UNDER WARRANTY, SO I CONTACTED ACURA TLC SERVICE AND WAS TOWED TO THE NEAREST DEALER'S REFERRING AUTO BODY SHOP. ACURA EVALUATED THE CAR, AND THE SERVICE MANAGER TOLD ME THAT IT WOULD NOT BE COVERED UNDER WARRANTY, AND TO FILE A CLAIM WITH MY INSURANCE. THE AUTO BODY MECHANICS AND MY INSURANCE ADJUSTER BOTH FELT THAT IT SHOULD BE COVERED UNDER WARRANTY. ACURA DEALERSHIP WAS CONTACTED BY THE AUTO BODY SHOP AND ASKED TO TAKE A SECOND LOOK; THEY DECLINED. I CONTACTED ACURA CLIENT SERVICES AND REQUESTED A REGIONAL SERVICE MANAGER TO EVALUATE THE CAR. THEY DECLINED. ONE WEEK AFTER THE INCIDENT, ACURA CLIENT SERVICES MADE THEIR FINAL DETERMINATION NOT TO COVER THIS INCIDENT. ULTIMATELY, THE LOWER BALL JOINT WAS FOUND TO HAVE SNAPPED WITHOUT EVIDENCE OF IMPACT OR WEAR AND TEAR. IT WAS REPAIRED WITH A NEW LOWER BALL JOINT, CONTROL ARM, AXLE, TIRE, WHEEL, AND FRONT QUARTER PANEL AT THE EXPENSE OF MY AUTO INSURANCE PROVIDER. *NM
FOUR NEW P235/45ZR17 PIRELLI PZERO NERO M&S TIRES PURCHASED DECEMBER 6, 2005 FROM TIRE RACK. HAVE HAD 3 [SO FAR] OF THOSE TIRES BLOW OUT: MARCH 9, 2006 AFTER 3,295 MILES; MAY 30, 2006 AFTER 5,536 MILES; JUNE 30, 2006 AFTER 6,184 MILES. (1) WERE TOLD BY TIRE RACK AND THEIR INSTALLER THAT IT WAS JUST BAD LUCK. (2) TIRE RACK SAID IT COULD BE AN INSTALLATION PROBLEM. AUTHORIZED PIRELLI DEALER INSTALLERS (NOT THE ONES WHO ORIGINALLY INSTALLED THE TIRES) SAY IT IS IMPOSSIBLE TO INSTALL INCORRECTLY AND CONCLUDE IT IS BAD LUCK. (3) AUTHORIZED PIRELLI DEALER SAYS IT COULD BE THAT THE VALVE STEM HAS A TEAR AT ITS BASE BUT DENIES ANY MANUFACTURERS DEFECT. WE ARE CONVINCED WE BOUGHT A BAD RUN OF THESE TIRES OUT OF THE ITALY PLANT BEFORE THEY STOPPED MAKING THEM THERE. *JB
WHILE DRIVING THE CAR ON HIGHWAY, RIGHT FRONT BALL-JOINT BROKE IN HALF WITH NO WARNING OR REASON. RIGHT FRONT TIRE BECAME PERPENDICULAR TO THE VEHICLE. WIFE AND CHILD WERE IN VEHICLE WITH COMPLETE LOSS OF CONTROL OF VEHICLE. THE BALL JOINT WAS ABSOLUTELY DEFECTIVE AND ACURA REFUSED TO ASSIST IN REPAIR, CLAIMING NO RESPONSIBILITY. I OWN 2 ACURA AND WILL NEVER BUY HONDA AGAIN. *NM
THIS IS A NEAR MISS PROBLEM. WE OWN AN ACURA TL 2004. IT HAS TERRIBLE BLIND SPOTS. I THINK THAT THE PROBLEM ARISES BECAUSE THE BARS WITH THE AIR BAGS IN THEM ARE SO WIDE THAT THEY CAN HIDE AN ENTIRE CAR. WE HAVE HAD TO ADD DEVELOP EXTRA MECHANISMS TO ANTICIPATE POSSIBLE VEHICLES, AND I FEEL MUCH LESS SAFE DRIVING THIS CAR THAN ANY OTHER CAR I HAVE EVER DRIVEN. ALSO, THE HVAC SYSTEM IS SO COMPLEX THAT IT IS VIRTUALLY IMPOSSIBLE TO MANAGE IT WHILE DRIVING. I HOPE YOU WILL START TO LOOK TO SEE IF YOU SEE A HIGHER INCIDENCE OF PROBLEMS WITH THE ACURA'S OR OTHER VEHICLES WITH BROAD AIR BAG HOLDERS AND COMPLICATED HEATING AND AC SYSTEMS. *JB
I HAD TO BREAK FOR A CAT RUNNING IN THE ROAD TO A HEAVY AND COMPLETE STOP. IT CAUSED THE ONE OF THE FRONT BRAKE PADS TO MELT AND NOW ARE HARDEN AND DON'T STOP AS WELL AND MAKES A HEAVY GRINDING NOISE. TOOK TO DEALER AND THEY SAID ITS OK JUST TO BRAKE HARD A FEW TIMES AND WILL CLEAR THE PAD. I HAVE TRIED THIS AND THE NOSE IS GETTING WORST. I FEEL THAT THE CAR IN EMERGENCY STOP WILL CAUSE THE BRAKE TO FAIL OR MELT DO TO THE HIGHER FRICTION. PAD DOSE NOT SEEM TO BE SOFT BUT HARD NOW. THE CAR MAY NOT BE ABLE TO STOP IN EMERGENCY STOP ONCE PADS HEAT UP. THE ACURA WILL NOT FIX THE ISSUE BECAUSE THEY DON'T SEE IT AS AN ISSUE. *NM
VIBRATION AT 50-55 MPH. SOMETIMES WORSE THAN OTHERS. CAN MAKE CAR FEEL UNSTABLE. CHANGING TIRES DID NOT HELP. *JB
DT*: THE CONTACT STATED THE ORIGINAL REAR TIRES WERE REPLACED AT 15,000 MILES DUE TO BALDNESS TWO-THIRDS FROM THE OUTSIDE TO THE INSIDE. THE TIRES WERE REPLACED BY THE DEALERSHIP. THE TIRES ARE BRIDGESTONE TURANZA P23545R17.
DT*: THE CONTACT STATED WHILE CHANGING LANES AT 30 MPH THE VEHICLE HIT ANOTHER VEHICLE AND THE DRIVER SIDE AIRBAG DID NOT DEPLOY. THIS WAS A FRONTAL IMPACT AND THE DRIVER WAS WEARING A SEATBELT BUT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED AT THE SCENE AND PICTURES ARE AVAILABLE. THE VEHICLE SUSTAINED FRONTAL DAMAGE AND WAS TOWED TO A LOCAL TOW YARD AWAITING INSPECTION. THE DEALERSHIP AND MANUFACTURER WERE ALERTED.
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH, THE SIDEWALL SEPARATED FROM THE TREAD ON THE FRONT PASSENGER TIRE. THE CONTACT THEN NOTICED A TWO INCH CRACK ON THE DRIVER SIDE FRONT TIRE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND IT WAS DETERMINED THESE WERE RATED FOR 25,000 MILES. THE VEHICLE HAD 27,200 MILES AT TIME OF FAILURE. THE TIRE LINE IS 92354517EL42.
OEM BRIDGESTONE TURANZA EL42 TIRE DISINTEGRATED ON DRIVE SIDE REAR WHEEL OF 2004 ACURA TL. DRIVING ON HIGHWAY AT APPROX 55 MPH. VIBRATION AND THEN SUDDENLY TIRE FELL APART. SIDEWALL COMPLETELY SEPARATED FROM BEAD. TIRE SIZE P235/45 R17. *NM
THIS COMPLAINT REFERS TO THE ORIGINAL EQUIPMENT TIRES (BRIDGESTONE EL-42, 235/45-17 93W ) SUPPLIED ON THE 2004 ACURA TL WITH 6 SPEED MANUAL TRANSMISSION. AFTER JUST A SHORT TIME I HAVE FOUND THIS TIRE TO BE ENTIRELY UNSAFE AND UNSUITABLE TO THIS VEHICLE. I BELIEVE THAT BOTH ACURA AND BRIDGESTONE SHOULD BE HELD RESPONSIBLE FOR REPLACING THIS TIRE ON ALL EXISTING VEHICLES. THIS TIRE EXHIBITS UNSAFE CHARACTERISTICS IN WET WEATHER, WITH NOTICEABLE DRIFT AND HYDROPLANING IN ANY AMOUNT OF STANDING WATER, EVEN AS LITTLE AS 1/16 INCH. IN HEAVY RAINS, EVEN WITH NO STANDING WATER PRESENT, THE TIRE SEEMS INCAPABLE OF DISPERSING WATER AS QUICKLY AS IT FALLS, AGAIN LEADING TO VEHICLE INSTABILITY. FROM A RIDE QUALITY POINT OF VIEW THE TIRE IS ALSO UNSATISFACTORY IN THAT IT FLAT SPOTS EVERY MORNING, ESPECIALLY IN COOL WEATHER BUT EVEN IN WARMER WEATHER AS WELL, LEADING TO VIBRATIONS IN THE INITIAL MILES OF ANY DRIVE. IT IS ALSO ESPECIALLY HARSH OVER ROADWAY EXPANSION JOINTS, AND IS SO LOUD ON CONCRETE PAVEMENTS THAT IT POSES A SAFETY HAZARD DUE TO DRIVER FATIGUE INDUCED BY THE CONTINUOUS NOISE. I ALSO UNDERSTAND THAT THERE MAY BE AN ISSUE REGARDING THE RATING AS AN "ALL SEASON TIRE" WITH MANY OWNERS REPORTING THAT THIS TIRE IS VIRTUALLY USELESS IN ANY KIND OF SNOW CONDITIONS. *JB
ON NOVEMBER 19, MY 2004 ACURA TL WAS STRUCK SQUARELY ON THE DRIVER'S SIDE DOOR CAUSING IN EXCESS OF $5000 DAMAGE. FOR WHATEVER REASON, THE SIDE AIRBAG DID NOT DEPLOY. I HAVE WRITTEN ACURA CLIENT SERVICES ASKING IF THERE WAS SOME REASON FOR THIS BUT THEY HAVEN'T GIVEN ME THE COURTESY OF AN ACKNOWLEDGEMENT MUCH LESS A REPLY. I DON'T KNOW IF THERE'S A DEFECT OR AND EXPLANATION AS TO WHY THE BAG DID NOT DEPLOY. *NM
WHILE DRIVING AT THE SPEED OF 50 OR MORE MPH THE 2004 ACURA TL VIBRATES. *TS THE VIBRATION COULD BE FELT IN THE STEERING WHEEL AND FRONT SEAT. THE VIBRATION WAS CONSTANT BUT VARIED IN INTENSITY DEPENDING ON THE ROAD CONDITIONS. THE VIBRATION CONTINUED AFTER THREE REPAIR ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE MANUFACTURER HAD DEEMED THE VIBRATION A CHARACTERISTIC OF THE VEHICLE. *NM
THIS COMPLAINT IS IN REFERENCE TO THE BRIDGESTONE TURANZA EL 42 TIRE SUPPLIED AS ORIGINAL EQUIPMENT ON THE 2004 ACURA TL. THIS TIRE IS TOTALLY UNSUITABLE FOR THE VEHICLE AND IS UNSAFE FOR THE INTENDED CONDITIONS. ALTHOUGH IT IS RATED MS AS AN ALL SEASON TIRE, IT CAN NOT MAINTAIN EVEN MINIMAL TRACTION IN LIGHT SNOW. ALSO, AS THE TREAD WEARS, IT SHOW SIGNIFICANT TENDENCIES TO HYDROPLANE IN ANY AMOUNT OF STANDING WATER. THE FLAT SPOTTING ALSO CREATES DISTRACTING VIBRATIONS DURING COLD WEATHER. THIS VEHICLE IS UNSAFE TO DRIVE WITH THIS TIRE INSTALLED, YET ACURA AND BRIDGESTONE REFUSE TO ACKNOWLEDGE OR ADDRESS THE PROBLEM UNLESS DIRECTED TO BY NHTSA. *NM
BRIDGESTONE TURANZA E42 OEM TIRE ON 2004 ACURA TL HAVE FLAT SPOTTING ISSUES AND WERE WORN OUT AFTER 15,000 MILES. VERY POOR TRACTION IN RAIN AND SNOW FOR AN ALL SEASON TOURING TIRE. ACURA AND BRIDGESTONE SHOULD RECALL AND REPLACE THESE TIRES. *JB
DT: THE CONTACT STATED WHEN HITTING A BUMP THE REAR END THE VEHICLE SKIDDED OUT. CAUSING ABNORMAL TIRE WEAR. HE REPLACED THE REAR TIRES TWICE, EVERY 7,000-8,000 MILES. THE VEHICLE HAS BEEN TAKEN TO TWO DIFFERENT DEALERSHIPS, AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. *AK UPDATED 12/7/2005. THE CONSUMER'S VEHICLE IS NOW ON IT'S THIRD SET OF TIRES. THE DEALER STATED THAT SINCE THE REAR TIRE WERE WORN EVENLY THAT ALIGNMENT WAS NOT THE PROBLEM. *NM
DT: THE CONTACT STATED VEHICLE HAD A BLOW OUT. THE THREE REMAINING TIRES WERE BALD AND NEEDED TO BE REPLACED AS WELL. THE BLOW OUT OCCURRED ON THE RIGHT REAR OF THE VEHICLE. THERE WAS VIBRATION BEFORE THE BLOW OUT. THE SPARE TIRE WAS IN PLACE AT THIS TIME. THE TIRE WERE NOT COVERED UNDER WARRANTY. THE TIRES HAVE BEEN MAINTAINED REGULARLY. THE COMPLETE TIRE SIZE IS P235/45/17.
THE MAJORITY OF THE OWNERS OF 2004 AND NEWER ACURA TLS KNOW THAT THERE IS AN EXISTING PROBLEM WITH THE BRIDGESTONE TURANZA EL42 TIRES THAT THE VEHICLE IS EQUIPPED WITH. THERE IS AN ISSUE WITH VIBRATION WITH THESE TIRES. IN 2005, ACURA STARTED SELLING THE TL WITH MICHELIN TIRES BECAUSE OF THE COMPLAINTS. THOSE OF US WHO STILL HAVE THE BRIDGESTONES ARE STILL EXPERIENCING PROBLEMS. CURRENTLY, MY VEHICLE (2004 TL) HAS CRACKING ON THE SIDEWALLS OF THE TIRES NOW. I AM REQUIRED TO FILL IT WITH AIR APPROXIMATELY EVERY 2 OR 3 DAYS. I HAVE CONTACTED THE DEALERSHIP, THEY INSPECTED THE TIRES AND ACKNOWLEDGED THE CRACKS, AND THEY REFUSE TO DO ANYTHING ABOUT IT. THEY WANTED ME TO HANDLE THE WARRANTY CLAIM WITH BRIDGESTONE AND SENT ME OFF ON MY WAY, WITH A POTENTIALLY UNSAFE VEHICLE. I HAVE NO DOUBT THAT A BLOWOUT OF THE TIRE IS UNPREVENTABLE AND IT'S ONLY A MATTER OF TIME BEFORE IT HAPPENS, BUT THEY DO NOT CARE. I AM SUGGESTING THAT A RECALL BE PLACED ON THE BRIDGESTONE EL42 TIRES AND THAT ALL ACURA TLS WITH THESE TIRES BE REPLACED WITH THE MICHELIN TIRES, WHICH THE CURRENT YEAR TLS COME EQUIPPED WITH. *JB
MY 2004 ACURA 3.2 TL USES BRIDGESTONE TURANZA EL42 TIRES (235/45R17), W SPEED-RATED. THE EL 42 TIRES HAD A SO CALLED "FLAT SPOT" PROBLEM AND THEY WERE WORN OUT ONLY AT 15,500 MILE. THERE HAS BEEN MANY COMPLAINTS ABOUT THIS TYPE OF TIRES ON THE INTERNET. MANY OF THEM MENTIONED THAT "FLAT SPOT" PROBLEM COULD BECOME A SAFETY ISSUE.
I HAVE CALLED THE ACURA CUSTOMER SERVICE NUMBER AND DID NOT GET THROUGH WITH ANYONE. MY 2004 ACURA TL HAS A CONSISTENT VIBRATION PROBLEM WHEN THE CAR IS RUNNING BETWEEN 50 AND 60 MPH. THE VIBRATION SEEMS TO COME FROM THE FRONT OF THE CAR. I REPORTED THE PROBLEM TO THE ACURA DEALER AND THEY HAVE ASSURED ME THE PROBLEM WAS WITH THE TIRES. I ALSO HAD A SECOND OPINION FROM ANOTHER DEALERSHIP WHOM ALSO ASSURED ME THE PROBLEM ARE THE TIRES. I FIND THAT THIS IS A VERY COMMON ISSUE WITH THE BRIDGESTONE TIRES, AND I FEEL THAT THESE TIRES ARE UNSAFE AND ACURA/BRIDEGSTONE SHOULD RECALL AND REPLACE THESE TIRES. THE CONSUMERS SHOULD NOT HAVE TO PAY TO REPLACE THESE TIRES. MY CAR HAS ABOUT 10,000 MILES AND THIS IS A REAL PROBLEM FOR CONSUMERS WHO JUST PURCHASED A BRAND NEW VEHICLE TO HAVE TO WORRY ABOUT TIRES, WHICH I FEEL MAY HAVE A DESIGN OR MANUFACTURING DEFECT CAUSING A VIBRATION IN THE CAR. THIS MAY LEAD TO ACCIDENTS AND I ALSO KNOW THAT THERE ARE MANY OTHER 2004 ACURA OWNERS COMPLAINING ABOUT THE SAME PROBLEM. I HOPE THIS PROBLEM GETS RESOLVED AS SOON AS POSSIBLE. *NM
THIS COMPLAINT REFERS TO THE ORIGINAL EQUIPMENT TIRES (BRIDGESTONE EL-42, 235/45-17 93W ) SUPPLIED ON THE 2004 ACURA TL WITH 5 SPEED AUTOMATIC TRANSMISSION. AFTER JUST A SHORT TIME I HAVE FOUND THIS TIRE TO BE ENTIRELY UNSAFE AND UNSUITABLE TO THIS VEHICLE. I BELIEVE THAT BOTH ACURA AND BRIDGESTONE SHOULD BE HELD RESPONSIBLE FOR REPLACING THIS TIRE ON ALL EXISTING VEHICLES. THIS TIRE EXHIBITS UNSAFE CHARACTERISTICS IN WET WEATHER AND ON SNOW. AT ABOUT 14,000 MILES WE JUST HAD A FLAT TIRE ON A HIGHWAY AND WHEN WE TOOK IT FOR FIXING WE WERE TOLD THAT THE SIDEWALL HAS COLLAPSED (AND LOOKS LIKE A BUBBLE) AND THAT WE CAN NO LONGER USE IT AS IT WILL EXPLODE. WE MUST REPLACE IT AFTER RIDING OVER A NAIL. WE BELIEVE THE SIDEWALL SHOULD BE REINFORCED MORE TO WITHHOLD DRIVING ON A FLAT TO SAFETY WITHOUT HAVING TO REPLACE IT. FROM A RIDE QUALITY POINT OF VIEW THE TIRE IS ALSO UNSATISFACTORY IN THAT IT FLAT SPOTS EVERY MORNING, LEADING TO VIBRATIONS DURING OUR DRIVE. I ALSO UNDERSTAND THAT THERE MAY BE AN ISSUE REGARDING THE RATING AS AN "ALL SEASON TIRE" WITH MANY OWNERS REPORTING THAT THIS TIRE IS VIRTUALLY USELESS IN ANY KIND OF SNOW CONDITIONS.*JB
DT: THE ACCELERATOR PEDAL STUCK. THIS STARTED IN NOVEMBER 2004. IT WAS AN INTERMITTENT PROBLEM. THE CONSUMER TOOK VEHICLE TO THE DEALER, THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. WHILE DRIVING IN JULY 2005 THE ACCELERATOR PEDAL STUCK AND WOULD NOT RELEASE. THERE WAS NO ACCIDENT. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP, AND THEY CONTACTED AN ENGINEER TO EXAMINE THE VEHICLE. THE ENGINEER FOUND THAT A SCREW CAME OUT OF THE PART THAT PERTAINED TO THE CRUISE CONTROL AND THE ACCELERATOR CONNECTION. *AK
IN MY OPINION THE MANUFACTURER IS KNOWINGLY WAS SELLING THE 2004 ACURA TL WITH THE BRIDGESTONE/FIRESTONE EL-42 TIRES KNOWING THAT THESE TIRES HAD A DESIGN OR MANUFACTURING DEFECT CAUSING THEM TO FLAT SPOT WITHOUT WARNING THE BUYER FIRST ABOUT THE PROBLEM. NOT ONLY THIS IS DECEPTIVE AND IN MY OPINION VIOLATES IMPLIED WARRANTLY BUT IT WAS DANGEROUS AS IT FORCED US TO DRIVE THE CAR AT SLOW SPEEDS BECAUSE OF THE VIBRATION IN HIGH SPEED ROADS.
DURING ROUTINE OIL CHANGE ON OUR 2004 ACURA TL AT 12,000 MILES, EXCESSIVE TREAD WEAR WAS NOTED BY ACURA MECHANIC ON FRONT OEM BRIDGESTONE TURANZA EL42 TIRES. TIRE SIZE IS P235/45R17 (THIS COMPLAINT FORM DID NOT HAVE THE CORRECT SIZE OPTION TO SELECT). SAID TIRES SHOULD BE REPLACED. FINDING IT HARD TO BELIEVE THESE TIRES WOULD LAST ONLY 12,000 MILES, WE GOT A 2ND OPINION BY A NON-ACURA GARAGE AND THEY AGREED TIRES WERE WORN AND SHOULD BE REPLACED. ACURA SAID PREMATURE WEAR WAS MOST LIKELY DUE TO "FRONT END BEING OUT OF ALIGNMENT" OR POSSIBLY "WRONG TIRE PRESSURE" (LATER FOUND NOT TO BE THE CASE WHEN ACURA REPLACED THE TIRES). NO MENTION OF ANY PROBLEMS WITH TIRES THEMSELVES. TRUSTING ACURA'S EXPERIENCE AND EXPERTISE, WE PURCHASED AND HAD THEM INSTALL TWO NEW EL42S. SINCE THEN, WE HAVE LEARNED THAT WE ARE JUST ONE OF MANY TO HAVE QUALITY AND SAFETY PROBLEMS WITH THESE TIRES. READ THE MANY BAD CUSTOMER REVIEWS/RATINGS REPORTED ON WWW.TIRERACK.COM (ENTER "2004 ACURA TL" IN THE "SHOP FOR TIRES" SECTION, AND READ "TIRE REVIEWS FOR THIS VEHICLE"). LUCKILY, WE HAVE NOT EXPERIENCED THE POOR TRACTION, HYDROPLANING, NOISE, FLAT-SPOTTING, ETC THAT OTHERS HAVE EXPERIENCED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Acura TL → · Every TL year → · How the figures are calculated →